Boutique Santa Croce

Location: Via Dell Agnolo, 47 secondo piano, Florence, it

Star Rating: 3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Express check-in/check-out
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• Access to health care professionals
• Key card access
• Shopping on site
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Covered parking
• Garage

Rooms Available

• One-Bedroom Apartment

  In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV, a coffee machine, a seating area, a dining area as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Dishwasher
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Jessica (10/5): Semplice, pulito e in zona strategica - Ho soggiornato una notte in questo appartamentino e mi sono trovata molto bene. È un alloggio semplice ma ben organizzato, ideale per chi cerca una sistemazione comoda e funzionale in pieno centro a Firenze. L’appartamento si trova in un palazzo storico, con il fascino tipico fiorentino. All’interno ci sono fino a 4 posti letto, distribuiti in modo pratico: lo spazio non è enorme, ma tutto è ben sistemato e curato Molto buona anche l’accoglienza: la comunicazione è stata chiara e puntuale, e il check-in si è svolto senza problemi. La persona che mi ha accolto è stata gentile e disponibile. La posizione è davvero ottima: in zona Santa Croce, vicinissima a piedi alle principali attrazioni della città, ma comunque tranquilla. Organizzato, pulito e con tutto l’essenziale per stare bene. Lo consiglio a chi vuole vivere Firenze con comodità e in una zona autentica.
• Karolina (6/5): - Dobra lokalizacja Zimno, słabe wyposażenie, brak zmywarki. Niedrożna instalacja sanitarna
• Barcsa (1/5): A complete disaster. - I won't write here anything nice about the neighbourhood when the service was this terrible. This was a complete, Kafkaesque absurdity. We found ourselves sitting in the apartment with a stranger (who’s role was to come and show us how to open and lock the door with a mobile phone) after 10 hours of driving, because they wouldn’t let us check in until we paid another 25 EUR cleaning fee due to our dog. Problems: - The booking.com profile says: Pets are allowed. Then they send a contract that says pets are prohibited. - I write them a question about it. Ok, the dog can come, but with a 25 EUR cleaning fee. (The cleaning fee is normally 60EUR. I can’t imagine what happens additionally in charge of that 25 EUR, but fine.) - They force me to pay the dog fee when the Tutor guy is in the apartment, or they won’t send us the check-in information. - I try to pay the well-deserved dog fee, but the payment method on the link they sent does not work! Their payment provider cancels the transaction. - I try to prove this, that I’m trying my best, and the guy on the phone - who was the Tutor constantly talking to - repeats: Pay for the dog now! - Finally, it was resolved by using another payment method, but then… I received a message that says my booking is partially paid, and I owe another 23EUR. Whaaat? - Asking what it is, they respond that it will be paid by booking.com. Then why am I receiving a message like this? In the meantime, the boiler was not working, so no hot water, and they completely ignored my question about whether we could get a cot for the child. There were also issues with the cleaning (long black hair was everywhere on the floor) and the equipment.
• Friderika (8/5): - Az elhelyezkedés szuper volt.Minden séta távolságra volt. Számomra a fürdőszoba nem volt elég tiszta. 😣
• Veronika (1/5): Unser Aufenthalt im Boutique Santa Croce Florenz - Fast gar nichts! Die Gastgeber haben überhaupt nicht Kontakt gehalten, ich wollte fast schon stornieren. Die Ankunft war eine einzige Katastrophe, die Person wusste nicht wo Licht angeschaltet wird und wir mussten per Taschenlampe über ein nachkriegsähnliches baufälliges Treppenhaus in den zweiten Stock. Für die elektronischen Türöffnungen sowohl unten als auch oben musste ein Fachmann gerufen werden, ansonsten wären wir nicht wieder reingekommen, Katastrophe! Das Apartment, ich habe Bilder gemacht, ist absolut "runtergerockt", stark verschlissen, über verschmutzte Couchen, aufgequollene Stellen im Badezimmer, tot geschlagene Insekten an den Wänden, nicht vorhandene Beleuchtungen, von der dargestellten Gemütlichkeit auf der booking.com Seite keine Spur, alles erinnerte eher an ein Straflager! Gern schicke ich Ihnen die Bilder dazu!
• Alejandra (1/5): Our experience in this apartment was extremely negative. - I don’t liked Our experience in this apartment was extremely negative. From the very beginning, the place had a strong, unpleasant damp smell that made it completely uninhabitable. When we immediately reported this to the host, the only response was to “open the windows,” without offering any real solution or alternative, even though it was evident that the apartment was not in proper condition to host guests. We were forced to find another accommodation on our own, at a late hour when availability in the city was already very limited. The host’s attitude was unempathetic and highly unprofessional, leaving us in a very uncomfortable and stressful situation. To make matters worse, when we filed a complaint, we were told we were lying — which is absolutely unacceptable and offensive. Instead of taking responsibility, the situation was denied and minimized. An accommodation in such poor condition should not be listed on Booking, and treating guests this way only adds to the damage. This type of experience not only ruins a trip but also creates serious mistrust in the platform. It is unacceptable that an accommodation in these conditions remains available on the platform. I strongly demand a full refund and recommend that this listing be removed immediately.
• Silke (5/5): -
• Alina (10/5): - Ne-am simțit foarte bine! Apartamentul a fost curat, drăguț, exact ca în poze. Este pozitionat in centru. De aici am putut ajunge la toate obiectivele turistice principale în 15-20 min. Proprietara a fost foarte drăguță și ne-a ajutat cu toate informațiile necesare.
• Mathilde (7/5): -
• onur (10/5): - Konum olarak gayet ideal ve oda olarak temiz ve ferah hersey guzeldi
• Guillermina (7/5): Bien - Excelente ubicación, cómodo y seguro. La tapa del Lavarropas estaba dañada y no pudimos lavar. El cesto de basura estaba lleno con basura de los huéspedes anteriores. Mal olor en el departamento, parecía olor a cloacas. En la descripción dice q hay parking y no es así, tuvimos q salir a buscar nosotros.

Photos