STAY HUB City Centre - Self Check-in

Location: 11c Exeter Street, Birmingham, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Nightclub
• Non-smoking rooms
• Room service
• Family rooms
• Luggage storage
• Express check-in/check-out
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Grocery deliveries
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• ATM/banking
• Shopping on site
• Television in common areas
• Nightclub
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Deluxe Suite

  Featuring a private entrance, this suite also consists of 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. This suite features a mini-bar, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Hand sanitiser

• Deluxe King Suite

  Boasting a private entrance, this suite comes with 1 bedroom and 1 bathroom with a walk-in shower and a bidet. This suite has a mini-bar, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Hand sanitiser

• Deluxe Suite

  Boasting a private entrance, this suite comes with 1 bedroom and 1 bathroom with a walk-in shower and a bidet. This suite has a mini-bar, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Hand sanitiser

• Deluxe Suite

  Boasting a private entrance, this suite also features 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. This suite has a mini-bar, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Hand sanitiser

• Deluxe Suite

  Featuring a private entrance, this suite also is consisted of of 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. This suite features a mini-bar, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Hand sanitiser

• Deluxe Suite

  Boasting a private entrance, this suite also features 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. This suite has a mini-bar, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Hand sanitiser

• Deluxe Suite

  Boasting a private entrance, this suite comes with 1 bedroom and 1 bathroom with a walk-in shower and a bidet. This suite has a mini-bar, flat-screen TV with streaming services, city views, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Hand sanitiser

• Deluxe Suite

  Featuring a private entrance, this suite is consisted of of 1 bedroom and 1 bathroom with a walk-in shower and a bidet. This suite features a mini-bar, a tea and coffee maker, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Air purifiers
  • Hand sanitiser

Guest Reviews

• Oumaima (7/5): -
• Paula (10/5): Un sitio inmejorable - La ubicación excelente! La habitación increíble, todo limpio, ordenado y unas calidades únicas! Si tengo que volver a Birmingham, sería sin lugar a dudas un sitio que repetiría.
• Aroa (1/5): - Impossible dormir en aquest lloc, sembla que tinguis la discoteca de sota a dins de l'habitació. Vam marxar. EL SOROLL
• salsi (9/5): -
• Melanie (10/5): -
• James (10/5): -
• Tubelli (8/5): -
• troy (7/5): -
• Garrard (7/5): - Clean, easy to access, once I got an answer to my question, quiet, near centre of city (walking), secure, pleasant room Wasn't told about access codes until I asked, so I thought it was a scam, until informed, but shouldn't have to ask in the first place. No hot water in basin No instructions for heater, so whatever I did, it wouldn't come on, and it was cold that morning Bed is very very soft,, did not suit me, had a bit of backache Tea cups very small, need a mug,
• Anna (10/5): -
• Michael (9/5): - Location good. Very close to Chinatown. Shop next door. Close to Bold street and canals. No lift. Too much perfume in room.
• Stephen (8/5): -
• Declan (8/5): Comfortable Stay - Great Location - Fair Price - Location is great and the room while small was comfortable and clean. The area looks a little seedy but I did not have any issues or safety concerns. Wifi connected straight away and worked fine. For the price paid - good value for money. The attached takeaway restaurant looked after my bags on the last day for a number of hours - I was very grateful for this. Communication was via Booking.com messaging. Response times were slow. Earlier in the day, I received an email stating door codes wood be provided at 3:00pm - this did not happen. When I messaged the property about and hour later, the were provided. This is only a minor criticism - it is important to provide visitors door codes when expected - noting that it is self check in and there appears to be no one around. Booking.com advertising mentions Concierge, Bidets, Bath Robes, Slippers, Laptop Safe, AIr Purifiers in the room - none of these were in my room! For the price point - I would not expect these - maybe they are available in other rooms. Keep advertising accurate - it sets visitor expectations - good value for the money paid.
• Sonia (10/5): - The management was AMAZING booking.com was abysmal the manager made up for it all at the apartment I loved it
• Ekaterina (5/5): Stressful arrival experience despite later compensation. - The location was convenient and the room itself was acceptable for a short stay. Unfortunately, my experience was stressful. When I arrived late at night, the access code had been changed without informing me, and I was left outside alone. As a deaf traveler, this situation was especially difficult and unsafe. There were also missing basic amenities in the room. I appreciate that Booking.com later helped resolve the situation with partial compensation, but the overall experience was disappointing
• Jean (10/5): Came for an event. Will definitely be back next year… - Firstly, it was within walking distance from the train station….and where I needed to be for the weekend (Centenary Park), which was perfect. Secondly, it had everything I needed, as a single traveller. Very cozy and clean…
• SIHUA (9/5): -
• Sevcan (7/5): -
• Tom (7/5): -
• JOSEPH (5/5): It was a miserable stay for me and will never book to stay there again. Not a place for Old Folks. - The location is good. Very close to the Birmingham New Street station. I had to carry three bags up three flights of stairs. NO LIFT. That was the worst experience I have had. The room was smaller than the pictures showed as DELUXE. I could not move around without kicking something. I did not know where to boil the kettle and not enough room to use the ironing board. I had to sit on the bed to use my laptop. On the third day, while in the toilet someone gained entry into my room. He came in as far as seeing me on the toilet seat. He exclaimed and dashed out. I almost freaked out and nearly called the Police. No means of calling for immediate help if there had been an incident.
• Marc Girona (10/5): Good stay in Birmingham - Location, security, cleanless. Overall nothing to complain, we had a really good time. There was a drier, iron, tea and coffe and a big tv. Thebbed was very confortable and a good bathroom. Nothing in particular. All was good.
• Forgan (10/5): - Clean comfortable room in central location close to station.
• James (10/5): Excellent property and host - Excellent quality and comfortable accommodation, good location, excellent host and great communication. Would highly recommend Nothing
• Zane (10/5): -
• francesco (10/5): Ottimo per il prezzo pagato - In centro a 10 min dalle due stazioni principali, prezzo più basso che abbiamo trovato, pulizia e gentilezza nelle comunicazioni Stanza minuscola e moquette che non amiamo ma giá lo sapevamo prima di partire. Struttura molto rumorosa, si sente ogni passo ma hanno pensato anche a questo lasciando degli ottimi tappi per le orecchie che ci hanno salvato.
• Yen-Chieh (10/5): -
• KEVIN (10/5): Great accommodation and prime location. Good communication from the owner! - Close to theatre where I was working. Bit of a tricky bedroom door code to operate as it was sideways. But that was probably my own fault for having a couple of drinks after work!
• FaFa (10/5): - Super emplacement, très propre, bons produits d'hygiène. Literie au top.
• Josephine (10/5): It is value for money. Walking distance to Bullring. mall. - The property was close to the centre. The room was small but clean. Water provided everyday which was a nice touch. Tea and coffee facilities. Convenient store around the corner. Tesco a couple of blocks away. Limited hanging space no wardrobe and climbing stairs no lift.
• Kate (7/5): - Easy check in Loud street noise
• Raymond (9/5): - Friendly owner, great proximity to the center, to the train, and to the lovely canalside walk. Heat and hot water were great. Peaceful self-check on process and ideal for a simple solo traveller like me.
• Hanna (10/5): Highly recommended! - I highly recommend this place and I’m certain I’ll come back to Roberto’s whenever I’m in Birmingham again! The location is very close to the city centre, yet my room was quiet and peaceful. Everything was spotless — the towels and bed sheets were perfectly clean, which made me feel really comfortable (not always the case in my experience!). The bed was big and very comfortable, and I had a great night’s sleep. Overall, the whole place looks very nice and neat. Roberto was also very attentive and kept in touch to make sure everything was okay, which I really appreciated. I truly loved my stay, everything was just right. Thank you, Roberto! 😊
• Oscar (9/5): Thanks so much! - I really enjoyed my stay here! The place is well maintained and comfortable. The room was a little small.
• Buongiorno (9/5): Una camera accogliente - Mi è piaciuta soprattutto la cura che lo staff ha avuto nel mettere a disposizione qualsiasi strumento per aiutare il sonno e anche la pulizia generale della camera
• Abigail (7/5): Great stay - The place is clean and no noise. Customer service was great . I would have loved if there was a microwave which was the only issue I had .
• Gian Maria (9/5): - Location
• Paloma (9/5): Para repetir - Ubicación cerca de la estación, centro y barrio chico. Facilidad de check in. Agua y café/te de cortesía. Muy limpio. Esta situado junto a varios locales de copas y de cómoda y se percibió algo de ruido a primera hora de lla noche (pero de dormía perfectamente!)..al WC le faltaba tapa pero estaba todo muy limpio.
• Iuliia (1/5): Avoid this place, it is a trashbin. - Nothing It was a disaster. I arrived at the accomodation late in the evening and I found the property in a condition that was extremely unhygienic. It was so dirty and the smell was so awful that it was unsafe to stay there. There was no normal window, only a small one located close to the ceiling, which gave an impression of a basement space, it didn't open so it was impossible to let air inside. There was a chewing gum at the head of the bed and the most disgusting thing was yellow and brown spots all over the bed. I had to leave imminently and find another place. I will attach photos, unfortunately the lights were so poor that it is difficult to see the whole picture.
• Axelle (8/5): -
• Oyindamola (7/5): Simple stay, clean, close to everything! - No breakfast, just tea/Coffee Very close to centre, walking distance.
• Steven (10/5): - We've stayed here before,and it still meets the high standards from our previous stay. However,last time we were in the king suite, which was a much larger room than the one we just had. This isn't a complaint,but the room(8) was very small. It didn't detract from our visit though,and we'lll definitely be back! NA
• Kathryn (10/5): Great value, comfort, and location - Great central location, only a 9 minute walk from the train station. Instructions were clear for self check-in, involving a security code for the main door and a security code for room. I was so impressed by the setup and coziness of the room. It had everything needed; in fact, it had more things in the room than I found at major hotels costing 5 times as much! (Like phone charger, free WiFi, bottled water, coffee, tea, refrigerator (with COLD milk for tea), TV with all channels, comfy bed/mattress...even ear plugs and a soothing sound machine by the bed)! There was a convenient store 30 seconds away that was open until midnight that I frequented for Coke Zero and snacks. A lot of thought went into these rooms, and I felt very much at home, which I can't say about other (more expensive) hotels. Way to go and thanks!
• Kelly (9/5): -
• Gillian (8/5): Good value - Convenient Ease of check in
• Marta (10/5): - Very good location. The room is small but very clean and compact, with everything you need. And I liked very much the attention of the owner, Roberto.
• paige (10/5): -
• Manjeet (5/5): -
• Steven (10/5): -
• kar00lo (10/5): Bardzo dobra jakość do ceny - Pobyt był bardzo udany i zdecydowanie możemy go polecić. Lokalizacja w centrum Birmingham była dużym atutem – wszędzie mieliśmy blisko, co znacznie ułatwiło zwiedzanie i poruszanie się po mieście. Mieszkanie było czyste, zadbane i dobrze przygotowane na nasz przyjazd. Właściciel zadbał o wszystkie potrzebne rzeczy, dzięki czemu czuliśmy się komfortowo przez cały pobyt. Kontakt również przebiegał sprawnie i bezproblemowo. Ogólnie nocleg oceniamy bardzo pozytywnie – wszystko było w porządku i spełniło nasze oczekiwania. Obok jest budka z kebabem i ludzie nie utrzymują czystości, ale jest to chyba powszechny problem w tym mieście. Sam apartament jest bardzo czysty i bez zastrzeżeń.
• Daniel (10/5): - Room well equipped and comfortable
• Hannah (10/5): - The bed was very comfortable and the bathroom was quite big. The location was only a 5 minute walk to and from new street station and there was more than plenty of the amenities we needed! We really enjoyed our time and we will be booking again next time we're in birmingham.
• eusebio salas (10/5): - Buenas ubicación y instalación nuevas y limpio
• Romil (9/5): - I recently stayed here for a quick trip to Birmingham, and it was nearly perfect for my needs. If you’re looking for a modern, 'no-fuss' base right in the heart of the city, this is it. All amenities like TV and a machine which helped with white noise acting like a there's a Fan in the room helped cut down traffic noise was great. Would definitely recommend if its a short stay and I will visit again if I come to Birmingham for a short trip. Also we got great help with luggage storage Everything was ok
• Sandra (9/5): -
• Joe (10/5): All good - Great location for access to centre of Birmingham. Apartment was clean and tidy with tea and coffee facilities and a fridge too. Super comfy bed too, made for a good night's sleep. Only nag was the shower wasn't great.
• Olena (10/5): -
• Iraj (8/5): - Very close to everything and a clean room. Felt like I was in a army camp. So worried to use towels or touch anything because of the rules Roberto had put on. It was shame, couldn't relax.
• Teodora Steriu (10/5): -
• Qayyum (1/5): - I was unable to stay at the hotel because I was only informed after booking that ID was required and the ID scanner didn't register my ID. I tried to contact the owners through email, where I got no response and by phone where I couldn't get though to any one, despite them claiming in a previous email that they have 24/7 customer service. Overall, my money and time has been wasted and I'm extremely displeased with the situation!
• Tereza Kašpárková (8/5): Cozy room and 10/10 food right next door - The room was cozy and very clean, the heating worked well, and the water was nice and hot. The walls are very thin, but the guests were quiet, so it was fine. (If you are sensitive to noise, earplugs are available in the room.) The train station is about a 5-minute walk away, as is Tesco. Right next door, there’s a grocery store and a takeout window serving the best falafel I’ve ever had. I would definitely stay here again! I was worried about whether I’d be able to check in, since I hadn’t received any access codes. The phone number listed in the email didn’t work for me, but everything was resolved very quickly through private messages with the accommodation. I also missed having an outlet in the bathroom (to plug in a hair dryer etc.), since that's the only room with a mirror.
• Korgan (10/5): Cozy room and excellent location - The location right next to the city centre makes it an excellent stay. It takes no more than fee minutes to walk pretty much everywhere and it is easily accessible throughout the stay. The room was clean, cozy and everything was perfect. No complaints whatsoever.
• Andrew (8/5): -
• Dec Clarke (9/5): Great for the price and perfect location for the main town. - Great room for the price. Location is great, very near New Street station. Not the most glamourous room, but definitely adequate for what you pay. All clean through out. Only problem - windows are on a busy street. Hard to control as a property but if you have young kids or are a light sleeper, you may get woken up.
• Andy (9/5): Excellent location, Great VFM - This is great value for money and the location just a few minutes from New St Station is superb. Not much to look at from the outside but the rooms inside are excellent. Not thebest area but this is more than offset by the quality of the rooms and the price
• Cristina (9/5): Estancia genial en Birmingham - Buena ubicación cerca de todo y buena calidad-precio. Todo muy limpio. El sistema para dejar las maletas antes/pues de tiempo habría que mejorarlo, pero todo lo demás genial.
• Arturo Izquierdo (10/5): -
• PayBack PDG Personale (6/5): per 1.notte va bene - la ristrutturazione fatta Riscaldamento povero e difficile da accendere prolunga mancante per kettle bagno gelido e riscaldamento rumoroso carenza di inficazioni precise per trovare l'ingresso: usare what3words.
• Housni (8/5): -
• Jasmine Yvonne (6/5): Ok good value for money - Clean - Everything there that’s needed - Next to a carwash Company very leid even Weekends. Dangerous
• Nina (8/5): Bra boende för ensam resenär för ett par nätter. - Det var bra läge och boende Det skulle vara bra om man kunde laga mat, det var bara vattenkokare med te och kaffe, men det stämmer överens med info som finns på booking.com.
• Anthony (9/5): - Chambre très agréable et bien située dans le centre ville
• Tamara (5/5): - The room was clean and the location was fine, The room was clean and the location was good, but the poor communication ruined the entire stay. I paid extra for a booking that supposedly included early check-in and late check-out, yet the host completely ignored my inquiries for a month. I only received a response a few hours before arrival, demanding an additional £40 for the early check-in. Furthermore, every interaction consisted mostly of automated messages filled with threats of penalties, such as warnings about charges for soiled towels or unapproved late check-outs, which felt passive-aggressive. The room itself is microscopic; you cannot even fully open the bathroom door because the bed is in the way. The boiler is unreliable, oscillating between scalding and freezing, and the TV selection is nearly non-existent. I could have overlooked the physical flaws if Roberto's communication hadn't been so unprofessional.
• Inês (8/5): -
• Gaye (9/5): -
• Daniel (9/5): - The room was secure, clean, and very comfortable for its small size. The shower was leaking slightly, out onto the floor and soaking the bath mat.
• Tina Hyde (10/5): - Good location. Would book again
• Jordy (5/5): - Het "hotel" lag in een zij straatje langs een tankstation en de deur verder een kebap zaakje. Je kreeg 20% korting bij de overnachting. het voelde eerder aan als een air bnb ipv een hotel. Het matras was zeer zacht hier moet je wel rekening mee houden als je liever een iets steviger matras hebt/gewoon bent.
• Adam (9/5): -
• Gillian (7/5): -
• Terry (10/5): Very pleasing - Everything No complaints from me
• Helen (10/5): Great city stay - Great price, love the system in place so you don't need a key! Very comfy bed! Takeaway next door. And a corner shop! Count ask for more.
• Jon Lopez (1/5): Unacceptable security & safety - Cleanliness of room, bathroom and toilet. Comfy bed and nice touch with 2 bottles of water and fridge. SECURITY & SAFETY : Context is that all access at the facility is digital codes and no physical keys or card. When I arrived I successfully accessed the front door without issue. However, when I came to access my assigned room (2) via the provided access code I disturbed a couple already in the room. There was embarrassment on both sides. However, the gentlemen then communicated that he had been given digital access codes to 2 rooms (2 & 4). He shared the code for room 4 and I used this room for the duration (1 night) of my stay. I found this situation totally unacceptable and would like an answer to why another guest should be given digital access codes to 2 rooms. It left me unsettled and thinking of the Travelodge court case. I am so glad it was not a female going through this experience. I put the ironing board against the lock and have to say had a broken nights sleep. Suffice it to say I will not be using this hotel again. Additionally the the hot water in the shower either ran extremely hot for 30 secs and then went cold. No safety notice as to the water temperature which I would guess exceeds 70 degrees Celsius and would cause scolding and burns on a young person. Please can you investigate as the hotel processes and procedures need to be improved. I did attempt to ring the hotel but was met by an answering machine and did not leave a message.
• Sam (3/5): The accommodation itself is very good and good value. However the contactless method of entry didn’t work an I did not r - Very clean and has everything you need. Very hard to gain access and poor communication from the property.
• SABINE (8/5): Perfect for my needs - Close to my destination Very clean Had what I needed. Nil
• M Angeles (9/5): - Limpieza, comodidad y ubicación. El tamaño de la habitación algo pequeña para dos personas.
• Steven (7/5): Exactly what we needed for an overnight stay for a concert at the 02 academy - Location was perfect. Perfect for a one night stay for a concert. No complaints
• 1 (7/5): -
• Patricia (6/5): -
• Raeesah (9/5): - I like the property it was clean and well Maintained.
• Arturo (8/5): - Very practical, easy check-in and -out. Great location and value for money. Comfortable room.
• Kate (9/5): Excellent location, comfy beds! - Fantastic location! Easy to check in and out, clear instructions sent by staff. Bed was very comfy and we slept well. Room was mainly very clean and tidy, fridge was the only area this could have done with a little TLC but that is very very minor! We would definitely stay here again and recommend to friends :)
• Kimonas (8/5): -
• Bárbara (9/5): -
• Vincent (10/5): -
• MARINA (8/5): Good spot, clean and convenient to get around. - Easy to access. Room was a little small but very clean and for a 2 night stay where we were out and about it was fine and had everything we needed. A good spot for walking to the nightlife and shops. I'd stay again.
• Valentina (10/5): -
• Felipe (9/5): STAYHUB shows the best of Birmingham excellence at a great price. - Good heating, excellent location, funny name, laundrette nearby, useful small fridge, smooth communication, good supply of tea, milk & coffee. Very clean toilet. There could be a second small chair so couples could enjoy the table.
• Bala Naga Pranav (9/5): -
• ERIC (6/5): Basic and no frills so price appropriate - Location Bed too soft
• Daisuke (7/5): -

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