Bay Suites by Pinstay Plus
Location: Bay Suites Bay Suites, Lorong Bayu, Off, Jalan Istiadat, 88400 Kota Kinabalu, Sabah, Kota Kinabalu, my
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Experience the breathtaking views of Kota Kinabalu at Bay Suites by Pinstay Plus, where luxury meets comfort in an idyllic setting.
Infinity Pool: Dive into our stunning infinity pool that offers a panoramic view of the city skyline, creating the perfect backdrop for relaxation and rejuvenation.
Modern Accommodations: Enjoy spacious units equipped with air conditioning, private bathrooms, and essential amenities such as a fridge and kettle, ensuring a comfortable stay for every guest.
Prime Location: Conveniently located just minutes away from popular attractions, including Filipino Market Sabah and Likas City Mosque, explore the rich culture and beauty of the region with ease.
Book your unforgettable stay at Bay Suites by Pinstay Plus today and indulge in the ultimate getaway!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
Policies
Check-in: 03:00 PM - 08:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Non-smoking throughout
- Infinity pool
- Access to nearby indoor pool
- Self parking (surcharge)
- Covered parking
- Swimming nearby
Rooms Available
-
Double or Twin Room
The twin/double room has a private bathroom fitted with a shower and a hairdryer. The spacious twin/double room offers air conditioning, a dining area, an electric kettle, a flat-screen TV with streaming services, as well as city views. The unit has 4 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Private bathroom
- Dining area
- Electric kettle
- Linen
- Dining table
- Toilet paper
-
Deluxe Double or Twin Room
The twin/double room includes a private bathroom fitted with a shower and a hairdryer. The spacious twin/double room offers air conditioning, a dining area, an electric kettle, a flat-screen TV with streaming services, as well as city views. The unit has 4 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Private bathroom
- Dining area
- Electric kettle
- Linen
- Dining table
- Toilet paper
-
Deluxe Studio
This air-conditioned studio includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Private bathroom
- Dining area
- Electric kettle
- Linen
- Dining table
- Toilet paper
-
Family Room
The family room has a private bathroom fitted with a shower and a hairdryer. The spacious family room features air conditioning, a dining area, an electric kettle, a flat-screen TV with streaming services, as well as city views. The unit has 5 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Private bathroom
- Dining area
- Electric kettle
- Linen
- Dining table
- Toilet paper
-
Family Suite
The family room has a private bathroom fitted with a shower and a hairdryer. The spacious family room features air conditioning, a dining area, an electric kettle, a flat-screen TV with streaming services, as well as city views. The unit has 4 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Private bathroom
- Dining area
- Electric kettle
- Linen
- Dining table
- Toilet paper
-
Deluxe Queen Room
The double room features a private bathroom equipped with a shower and a hairdryer. The spacious double room provides air conditioning, a dining area, an electric kettle, a flat-screen TV with streaming services, as well as city views. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Private bathroom
- Dining area
- Electric kettle
- Linen
- Dining table
- Toilet paper
-
Double Room
The double room includes a private bathroom fitted with a shower and a hairdryer. The spacious double room features air conditioning, a dining area, an electric kettle, a flat-screen TV with streaming services, as well as city views. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Private bathroom
- Dining area
- Electric kettle
- Linen
- Dining table
- Toilet paper
-
Deluxe Triple Room
The triple room includes a private bathroom equipped with a shower and a hairdryer. The spacious triple room provides air conditioning, a dining area, an electric kettle, a flat-screen TV with streaming services, as well as city views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Private bathroom
- Dining area
- Electric kettle
- Linen
- Dining table
- Toilet paper
-
Deluxe Queen Studio
This air-conditioned studio includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Private bathroom
- Dining area
- Electric kettle
- Linen
- Dining table
- Toilet paper
Guest Reviews
- mohd (10/5): -
- ko sait yuen (7/5): No - No No
- Fadzrina Fadzwin (8/5): -
- Noraini (10/5): All facilities excellent! -
- jagi23 (10/5): 3d2n good stay -
- Noraini (10/5): -
- Muhammad Fitrillah (9/5): -
- Sally Sew (10/5): Comfortable - A new property & very clean The sofa need to be upgrade & the shower gel as well
- Shiedow (1/5): - The location was acceptable and the unit size was reasonable. Customer service was extremely poor and unprofessional. Communication was slow, unhelpful, and dismissive, especially during time-sensitive situations like check-out.
There were no clear signs or notices inside the unit stating that durian was prohibited, yet we were penalized regardless. As guests unfamiliar with local rules, this should have been clearly displayed in the unit, not enforced after the fact.
The check-out time of 11:00 AM is earlier than standard and no flexibility or assistance was provided, despite our request. Messages were ignored until it was convenient for them to respond.
On top of that, the TV and WiFi did not work for the entire night, which significantly affected the stay. This issue was not resolved nor compensated.
Overall, the management lacked empathy, professionalism, and basic customer service skills. The experience felt more like dealing with penalties than hospitality.
- Jimmy (7/5): - everything is great, the room the location the facilities and the price. one thing i would suggest is to maybe add a door lock latch for added security if possible. would add more sense of security from my personal opinion
- ko sait yuen (6/5): -
- nurul (10/5): While its new, its comfy to stay and a bit privacy - New clean and cozy nothing
- Xuan (10/5): - View Nothing
- Anizah (9/5): -
- Iqmal Allif (10/5): -
- FARZIANAH (8/5): suitable for two or three (children) I stayed for 2 nights. - The admin provides a sink for washing food containers, mops, cloths, extra footwear and a Qibla direction indicator because some of the guests are Muslim. Nothing nothing
- Nor Farina (7/5): Ok - Nice bed and swimming pool. No coffee or tea provided. Parking not included, need to pay additional every hour
- Amirul (4/5): - Master bedroom have Aircond problem
- Stanley Lin (10/5): -
- Aunju (1/5): The staffs & outsiders gang on female travelers by video tapping & taking pictures at swimming pool - Well! There is no security and staffs with other outsider gang upon female travelers by video tapping and pictures. Sorry that I couldn’t give this place 5* and this you reduce my comment section by only one sentence. Well! There is no security and staffs with other outsider gang upon female travelers by video tapping and pictures. Sorry that I couldn’t give this place 5* and this you reduce my comment section by only one sentence.
- Mohd (9/5): -
- choon how (10/5): - Clean and neat. Minimalist simple
- Nur (10/5): -
- Noor (7/5): -
- JUNIADI (1/5): - Room clean 1. No wifi
2. Ni line signal
3. Bad view (boring)
- siti perima (10/5): satisfied -
- Noor Hazwani (1/5): - X sma mcm dlm gmbrr
- Amzan (10/5): -
- Alfred (8/5): -
- ko sait yuen (9/5): -
- Nur (9/5): - Bilik ada meja cas telefon tanpa wayar, sangat berguna bagi yg terlupa bawa wayar cas telefon 👍🏻
View dari bilik pun cantik, semua property sangat memeuaskan👍🏻
- Victoria N M (10/5): -
- Irene Rendie (9/5): -
- Tambat (8/5): New and cleam - Good location and view Have to pay the car park for the guest
- Zulhilmi (8/5): -
- Ricky (10/5): -
- farukh (10/5): -
- United (10/5): Exceptional -
- Celine (9/5): Superb -
- Farahani (5/5): Passable - Strategic location The toilet do not have bidet and no parking card access
- Boy (3/5): The equipment is so bad and they didn't fix it even though I told them. - there is nothing I can say about this place to satisfy me. there is nothing I can say about this place to satisfy me
- Celine (10/5): Exceptional -
- Nurul (10/5): very comfy - good good
- Mizs (10/5): Exceptional - All None
- Ahmad (4/5): first and last. what a terrible experience. feeling like i want full refund. - It was clean. All equipments were ina good condition. Everything feels new. Just, thats all. Things i dont satisfy, and i hope manager and boss of pinstay read this. As a first time customer, i do think i shouldve being treated good. But the pinstay admin or cs maybe doing a lot of things so she’s not into helpinh or guiding us.
1) Check in instruction was so last minit. Check in at 3, they gave instruction at 255. And you know what, they gave wrong instruction which is wrong floor number. And they didnt admit that much, just a simple sorry. Like we were carrying alot of things tgther and so tired. Oh my what a terrible experiences.
2) No clear instruction on parking rates, facilities, and most importantly : instruction on the smart lock. oh my, we did trying and error- and self learning. another terrible experience.
3) no internet connection at all. wifi all days problem. we were planning for chill weekend. ive informer the staff, but the staff mention -“just use your own data”. i was like.. what the hell. better to check everything first before let customer check in. w
4) staff need proper train on how they manage customer. especially elderly that are confuse and need assistance.
Photos