Villiers City Apartments
Location: 34 Villiers Street Apartment 4, Sunderland, gb
Star Rating: 3 Stars
Property Type: Apartments
About this Property
Experience the perfect blend of comfort and convenience at Villiers City Apartments in Sunderland.
City & Nature at Your Doorstep
Enjoy stunning inner courtyard views while being just a stone's throw away from the vibrant local attractions, including Roker Beach and the historic Stadium of Light.
Unmatched Comfort & Convenience
Each apartment features soundproof walls, a welcoming seating area, and a fully equipped kitchen, ensuring a home-like atmosphere. Indulge in modern amenities such as a satellite flat-screen TV and free Wi-Fi throughout your stay.
Relaxation & Recreation
Unwind on the sun terrace or gather with friends at our picnic area, ideal for soaking in the tranquil surroundings.
Book your perfect getaway at Villiers City Apartments today!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Non-smoking rooms
- Terrace
- Family rooms
- Luggage storage
- Soundproof rooms
- Non-smoking throughout
- Private check-in/check-out
- Allergy-free room
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Face masks for guests available
- Security alarm
- Television in common areas
- Free wired internet
- Beach umbrellas
- Offsite parking discounted rates available
- Internet access
- Private picnics
- Japanese garden
- Covered parking
Rooms Available
-
Basic Triple Room
The triple room offers a dining area, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious triple room provides a washing machine, soundproof walls, a seating area, a flat-screen TV with satellite channels, as well as garden views. The unit offers 3 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Wine glasses
- Socket near the bed
- Smoke alarm
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
One-Bedroom Apartment
This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a flat-screen TV with satellite channels, a washing machine, soundproof walls, a seating area as well as garden views. The unit has 3 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Wine glasses
- Socket near the bed
- Smoke alarm
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Classic Triple Room
The triple room offers a dining area, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The spacious triple room features a washing machine, soundproof walls, a seating area, a flat-screen TV with satellite channels, as well as garden views. The unit has 3 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Wine glasses
- Socket near the bed
- Smoke alarm
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Classic Triple Room
The triple room features a dining area, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious triple room provides a washing machine, soundproof walls, a seating area, a flat-screen TV with satellite channels, as well as garden views. The unit offers 3 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Wine glasses
- Socket near the bed
- Smoke alarm
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Room
The double room provides a dining area, parquet floors, as well as a private bathroom featuring a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious double room offers a flat-screen TV with satellite channels, a washing machine, soundproof walls, a seating area as well as garden views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Hardwood or parquet floors
- Dining area
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Wine glasses
- Socket near the bed
- Smoke alarm
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room
The double room offers a dining area, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, kitchenware and an oven. The spacious double room features a washing machine, soundproof walls, a seating area, a flat-screen TV with satellite channels, as well as garden views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Wine glasses
- Socket near the bed
- Smoke alarm
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Classic Quadruple Room
The quadruple room offers a dining area, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious quadruple room features a flat-screen TV with satellite channels, a washing machine, soundproof walls, a seating area as well as garden views. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Wine glasses
- Socket near the bed
- Smoke alarm
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room
The double room offers a dining area, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious double room provides a washing machine, soundproof walls, a seating area, a flat-screen TV with satellite channels, as well as garden views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Wine glasses
- Socket near the bed
- Smoke alarm
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Quadruple Room
The quadruple room provides a dining area, parquet floors, as well as a private bathroom boasting a shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The spacious quadruple room features a washing machine, soundproof walls, a seating area, a flat-screen TV with satellite channels, as well as garden views. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Hardwood or parquet floors
- Dining area
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor dining area
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Wine glasses
- Socket near the bed
- Smoke alarm
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Hiba (4/5): -
- Taisa (1/5): - Nothing Anything
- Collins Ifeanyi (10/5): -
- Colin (9/5): - Location and apartment size Nothing
- Kellie (1/5): Would not recommend - Nothing The area wasn’t not great, there was a van at the front with topped tyres, there was a a car seat from a car near the front door, the place wasn’t clean, there is not cover on the bathroom window and there was only one towel provided for a two person booking
- thiago (10/5): -
- Siza (7/5): The accommodation was near the train station and shops (City Centre). The toilet was leaking. - The accommodation was decent and very near the City Centre. No staff or cleaners on site to help with basic problems.The toilet was leaking.
- David (8/5): - Proximity to the city centre Lack of external noise. Adequate facilities Nothing negative to complain about
- Valentyn (8/5): -
- babatundeolaifa (7/5): - Location was great.
- Peter (7/5): Great value for money in a great location - Location Nothing
- Rihanat (3/5): -
- Samiuddin (3/5): Terrible experience - It was a terrible experience, never had such a bad experience before We were given 3 floor apartment which didn't had lift. I was with my pregnant wife 3 kids under 10, so it was really challenging for me to carry our luggage to the top floor, they even didn't let us know before hand that apartment is on top floor without lift. Hairdryer was mentioned in the facility but was never there. Toilet chair was completely deviated from commode Sofa bed got completely separated on pulling out Very poor communication by manager 3 days before check out cleaner came in asked my wife to evacuate because she thought that today's was check out, after long argument she called manager was told that it was a different apartment. Fire alarm kept playing for 24 hours and despite of informing manager. Nobody was sent to fix it for 24 hours. This apartment is very poorly managed It was mentioned that free parking was available on site, which was a complete lie, the street outside was fully charged I would advise people not to choose this apartment unless someone wants to ruin their holidays
- ugbomah (6/5): Fair. - It was cosy and nice view. Not far from the beach so enjoyed that. Close enough to eateries and stores. No free parking as advertised. Property wasn’t cleaned properly. No welcome package. They could really do better hospitality wise.
- Donna (3/5): Avoid - Close to the city centre. Prior to arrival I was asked for a £100 deposit to a bank account and photo ID, I thought this was a scam and contacted booking.com (advised me not to send them money). Once I entered the accommodation I was greeted with damage or missing things in each room such as a missing curtain pole, no curtain, tiles not finished, fronts of drawers hanging off, bedroom curtains not long enough, stains, dents in floors. I could go on…. On a positive note, I sent a video of all the issues to the owner who advised me they were only just informed of the damage by their cleaner and offered to pop round the following day to correct issues or the day after (once we left). As i identified several issues, I didn’t want someone in doing that much work. This is a shame as this property has potential! I visit Sunderland alot, will be returning to the branded hotels. This has put me off another apartment.
- Kayden (1/5): -
- Samantha (7/5): 3 night stay - The apartment contained everythingni needed: iron, hairdryer, oven, hob, microwave, toaster, kettle, fridge freezer, washing machine, table and chairs, sofa. The general cleanliness was alright but it could do with a deep clean. The walls in the bathroom needed a good clean and there was some hair on the floor (not mine!). The apartment's front door needs fixing. It was difficult to get out as it got stuck everytime.
- Willem (7/5): Okay - Het weer Het is gewoon eeg simpel allemaal...maar voor grote gezinnen of groepen best okay
- Maureen (4/5): Sorry didn’t enjoy my stay felt nervous with the other people staying there and the photos online definitely gave a fals - Warm Area building work all around Very noisy people staying there running up and down stairs early hours of the morning liquids spilt on the stair floor never cleaned up doors slamming very poor to get a decent sleep. Apartment not clean Dirty mirror dust on lamps. Oven not cleaned which we didn’t use very dirty . Bedding not good outside rubbish near front door and the decor very poor marks and holes on walls
- Constantin ionut (10/5): -
- James (10/5): -
- James (10/5): - Very comfy and tidy. I will definitely try stay there again
- James (10/5): -
- Bogdan Piasecki (7/5): - nothing caused me great satisfaction or dissatisfaction lots of imperfections, no shelf in the bathroom, a chair without a leg, lots of small things that require a guy with a screwdriver and a hammer
- Maria De Los Angeles (10/5): Excesinal satisfaction 10/10 - Excelente ubicación, apartments espacio muy limpio, céntrico tienes todo cerca superados, farmacia, paradas de bus, casos históricos. El apartamento está full equipado, diría que tiene cosas de más 🥰😍el alfrition es una excelente persona siempre atento y te envía instrucciones clara de llega y entrada, de hecho pude hacer la entrada más temprano gracias ☺️ lo recomiendo 100% volveré sin duda gracias Creo que la persona que se hospede aquí no tiene ningúna razones para que no le guste este sitio
- Anita (8/5): -
- Amanda (10/5): Perfect -
- Alessandro (8/5): - Cute and welcoming The bathroom was missing some accessories and the mirror was positioned too low.
- Keila (1/5): -
- Benjamin (10/5): -
- John (9/5): -
- Hannah (3/5): - The window in Room 8 was broken. When I messaged about this, I was told it would be taken care of later in the week, but never heard more. The apartment was dirty, with hair between the bedsheets and dirt across the table and floor. There was a bedside lamp, but no globe and nowhere to plug it in.
- Charlotte (1/5): Don't ever book here, don't even be tempted - Absolutely nothing, arrived at the property, drug addicts sleeping against the door, tried to get in code doesn't work. Used the 'apartment code' given which worked on the front door. Got in to the grimmest most disgusting place ive ever been, went up a rickety outdoor staircase with broken brickwork and an unsafe handrail to the 'apartment' which neither code worked. Called the number, messaged on booking.com, called booking.com but nothing from the owner at all. Ended up with booking.com cancelling the property and I was left stranded. Booking.com were about as useful as a chocolate teapot and are still advertising this property!!! Absolutely everything, arrived at the property, drug addicts sleeping against the door, tried to get in code doesn't work. Used the 'apartment code' given which worked on the front door. Got in to the grimmest most disgusting place ive ever been, went up a rickety outdoor staircase with broken brickwork and an unsafe handrail to the 'apartment' which neither code worked. Called the number, messaged on booking.com, called booking.com but nothing from the owner at all. Ended up with booking.com cancelling the property and I was left stranded. Booking.com were about as useful as a chocolate teapot and are still advertising this property!!!
- Michael (9/5): - Stayed at Villiers City Apartments in Sunderland for 2 nights and had a great experience. The apartment was modern, clean, and well-equipped — perfect for a short stay. Check-in was smooth, and the location was ideal for getting around the city. Comfortable, convenient, and great value. Would happily stay again.
- Nicoleta (10/5): - Totul a fost excellent
- Amina (6/5): -
- Pauline (7/5): -
- Serenity Hernandez (6/5): 50/50 - The bed was comfortable and so was the couch. The living room was spacious and the location was pretty close to downtown and near bus stops and the metro. Plenty of cups to drink from and you have a refrigerator and freezer. There was plenty of outlets for charging things. When we first arrived after being approved for a 2 o'clock arrival time the lady just started cleaning our room. We left and waited an hour and a half and when we got back it was still dirty. The floor was not swept nor mopped and we found a condom and a bracelet. We were staying for two weeks and were only left with 1 roll of toilet paper and very watery nearly empty dish soap. No tea or coffee was provided. There was only 1 tiny pan for cooking and some of the dishes were still dirty. No door stoppers were provided and the doors slammed shut consistently. The temperature in the shower was either too hot or too cold and nothing was covering the drain nor were the walls clean. You could see mold/dirt in the crevices. The drain in the sink kept clogging. The bedding was not cleaned and we found mysterious brown stains on one of the blankets. The wardrobe door fell off when it was opened. One glass had a chip in it.
- Safigo (8/5): - Location, price and space for the family Wasn't set up for the number of people we booked for. Had to wait an hour to have bedding delivered. Although inconvenient, staff was very nice. You can hear other flats. The shower drain was uncovered and really dirty. Just need some attention to detail .
- Alexander Owen (8/5): Could so easily be 5 out of 5 if a collection of very minor issues were resolved. - Walking distance from town centre / train / tram for quick and easy access to Gateshead and Newcastle. Very fairly priced. Good sized secure flats that are well kitted out. Fridge freezer, washing machine, cooker, microwave. Quality TV with subscription services. Good WiFi signal. The area looks in need of TLC but the locals were very polite and friendly. I didn't fell unsafe at any time so do not be fooled by the rough exterior of the location. The halls need some maintenance and cleaning. The TV needs freeview installed and clear instructions for the other services. Like Netflix etc. The bathroom needs a mirror, toilet roll, and soap in the dispenser. The kitchen needs washing up liquid in the despinser. The Internet code was not provided. These are very niggly minor things and could easily be fixed to turn 4 out of 5 to 5 out of 5
- merrazu (7/5): Bien por el precio que se paga - El piso está bien. Faltaría una escoba y productos de limpieza básicos. Alguna bolsa de basura. Las camas no son muy cómodas.
- Simon (4/5): - It was very close to the stations and bed was very comfy The flat was not very clean at all
- Bernard (1/5): -
- Paul (5/5): Life in the fast lane. - Space was good. Tv plenty of channels. View. Bathroom was modern. Dining table and chairs Lounge was comftable. No window covering in bathroom. No towel rail or mirror. Had washing machine but no clothes rack to hang up washing. Lack of kitchen tools. No washing up liquid or surface cleaners. One towel had a hole in it. Other tenants were really noisy in the evening. Lots of noisy cars and bikes at night,area was a street racing venue. The house had not been finished. Think it was still a project. All in all for the price was OK but should have been a bit better. No doubt in time it will be,but the price may reflect that. Would I stay there again ? Yes but not for 7 days.
- Harry (8/5): -
- Danielle (6/5): -
- Carshena (5/5): Good lovati - Great location for the city centre and surrounding areas with good transport routes with everything relatively close. Good communication with the owner, needed the code for the door and answered the phone a straight away, happy to help and followed up with a text. Comfy bed for the night, with clean bedding and two towels provided. Working and clean cooker, toaster, microwave, fridge and washing machine and a toilet roll. Some utensils were provided such as pots, cutlery, pizza pan, tin opener, potato masher, sieve, 2 bowls, set of plates, mugs, glasses and Prosecco glasses. Broom, dustpan and mop also provided. Ironing board and iron both provided. Working heating also available for the colder months. Good working smart tv with apps available and comfortable sofa bed to sit on. Had the ground floor flat so easily accessible. Good value for money for our week stay. Unfortunately had to go to the shops and buy cleaning items to clean the entire apartment upon arrival. Genuinely didn’t feel like the apartment had been cleaned at all. Swept up and there was lots of dust/ hair etc. had to wash the mop head before using to mop over the floors. Draws/ wardrobes needed wiping out. Everywhere just needed a general clean and wipe down to feel comfortable for the week. We felt that there was a lack of thought in the design of the apartment and it felt unfinished. There was no full length mirror or any shelves to put anything out in the bathroom or bedroom. Even though a washing machine was available there was nothing provided to dry clothes on. There were lamps with no bulbs and nowhere for it to be plugged in. Although the bed was comfortable, it was a double mattress on a king sized bed so there were gaps along the sides of the bed. There were 3 chairs for a family of 4 and only a double bed and a single sofa bed for all of us so there wasn’t enough sleeping space. In addition, only 1 wardrobe was available for use which was not enough for our belongings. The overall finish of the apartment wasn’t great with no window ledges, holes in the ceiling, unfinished skirting boards, wonky/ uneven tiles, toilet seat too small for the toilet, shower head kept falling off and no shower plug. We felt that although there were good working appliances we could have done with more cooking equipment such as a frying pan etc for our longer stay so we could cook properly. Although the bed was very comfortable we were woken up many times throughout the night due to been situated by the front door that slammed very loudly when people were entering and exiting throughout the night. The people that were staying above were awake all night and the floor boards were extremely loud and we could hear talking a need moving all night until some night 5am.
- Martyn Hathaway (7/5): My key requirements - a comfortable bed and decent shower - were more than adequately provided for. - The bed was extremely comfortable and warm enough. The shower room was clean and provided a hot enough shower. The towels provided were good. The lounge area was comfortable and the tv nice - I couldn't access standard tv (eg BBC) but Netflix was available. The apartment was stuffed with amenities that would have been idea for a holidaying family (the apartment sleeps 3 or 4), such as a nice clean fridge freezer, washing machine even an iron and ironing board. However, I down graded the value for money as I didn't need these facilities and I was on my own. There was an exposed wire opposite the bedroom door. The kitchen tap didn't work and the shower could do with more pressure. Some of the surfaces need a second coat of paint and the grey skirting boards and doors were not to my taste! I had to move the wardrobe to find the bedroom light switch and the chest of drawers to plug in the bedside light. As a bedside light, it was a failure as the only way to turn it on/off was to use the power point.
- Pettit (1/5): Totally unsympathetic to changed room last minute. - Room changed on day arrived no reason given, staff was rude and unhelpful blamed booking.com Room 8 was smelly, no curtains at window,cheap bedding, only one 1 towel only for two of us, no bulb in lamp or socket. The window was badly cracked and filthy dirty. No rail in wardrobe, I contacted the number given the girl asked me to text confirmation which I did she would not return my calls, she text was rude and unhelpful she lied saying I hadn't booked room 4 which I did in april this year she said its booking.com fault,. Very unsatisfactory stay would absolutely not stay again. AND I WOULD LIKE TO KNOW REASON I DID NOT GET ROOM I PAID FOR. MRS E Pettit As above smelly flat not been aired, and owners could not care less, they did not want to know. I booked this apartment last April 2025, but very upset at been moved into the back yard room. They were totally unsympathetic. Would NOT RETURN
- Trevor (1/5): Do not book would not recommend - Nothing Was dirty and unkept Whole place needs painting doors painted a horrible dirty grey paint and filthy Toilet dirty toilet seat not correct one way to big moved every time you sat on it the shower either ran really cold or scolding hot dangerous as we had 13 year-old child with us. Left after one night and to be honest, we wouldn’t have stayed the first night if it hadn’t been so late when we arrived had to rebook a house through Airbnb.
- Kim (6/5): Convenient for our stay but needs updating. - The location was close to the station and city centre. Furniture stained and flat in need of painting and updating.
- Mateusz (10/5): -
- Bruce (1/5): Not what I expected - Not much. In a derelict street in industrial area with boarded up building covered in graffiti. A busy tyre and auto repair on the street seemed only other working premises. At first glance thought it was another. Very gritty public areas in building with several flights of stairs to our apartment. Kitchen well set out but no parking within several streets. Didn’t feel safe to leave car so far away on streets n 3-4 away. Tried to cancel and get refund as simply could not get to it, but was refused. Had to book somewhere else just to park car. I did enquire and was told parking outside building. Good kitchen
- Mateusz (10/5): -
- Laura (8/5): Very good - Location was really good. Apartment was nice inside and clean. Plenty of space too. Literally the only thing missing was a broom. Staying a week meant despite trying to keep the floor clean and tidy it just didnt look/feel like it was.
- Pauline (7/5): Good -
- Yogesh (6/5): Pleasant - We like the easy access to the property and the view outside my room…the stone decoration. Toilet seat was broken …landlord fix it immediately…i like that I applied for 2 couple and 1 child…as per booking.com…there was no bed for child…. I got a email from the owner that its for 3 adult but the bed was only for 2 people. Both have done wrong to us. We are really angry about that. My wife and my child sleep on couch. I am never gonna use booking.com
- Kiera (3/5): AVOID - The location was near to the city centre. I had booked a different property under the same management in October for a course i was attending in April. When I arrived, I was told that the owners had changed and they did not have my booking. I then spoke to booking.com customer service and had to pay for new accommodation in the same area. When I arrived, it was dirty and a lot of things were broken. It was absolutely nothing like the photos and there seemed to be some lady of the night activities going on throughout the accommodation. I requested an invoice multiple times in order to claim my money back through booking.com and the management ignored me.
- Anastasia (5/5): Good value for money, you just need to be able to put up with not feeling properly clean while you’re here. - It’s a good size and given that it has a kitchen it’s a really decent price. The problem is everything has a sort of sheen of grime on it. It’s not actively dirty, but your skin never quite feels clean after being in here. We had to rewash all the dishes and cutlery and even then it didn’t feel properly clean. Same with the soft furnishings, you just don’t really want your skin touching it. But given the price and the location it’s really decent value for money,
- Mateusz (10/5): Exceptional -
- Brown (8/5): Very good - Only prob was noisy up stairs neighbors
- Lloyd (10/5): Excellent location - very clean and comfortable - Nice clean apartment Better blinds in the bedroom would be ideal - black out
- Amanda (10/5): Cosy - Very clean , beds are comfy! Definitely stay again ☺️
- Michael (9/5): Superb - Stayed here for a work trip and it was just what I needed. The location was perfect—close to everything and easy to get around. The apartment was clean, comfortable, and quiet. Would book again for business travel.
- Laura (10/5): Just what we needed for our two night stay. - Clean & tidy. Very warm. The beds were comfortable. I can’t say there was anything we didn’t like really. Everything was fine & suited us
- Lance (7/5): Good -
- Anthony (4/5): Disappointing - The Internet did not work throughout my stay.
- Dmitrii (10/5): Exceptional -
- Shazad (10/5): Perfect location walking distance to city centre - Excellent accommodation city centre Everything perfect
- Etombra (1/5): There was no broom or anything to clean up the space, the host don’t reply messages and even no one to talk to when we n - Neat and beautiful seems we were the first client there. Their service was extremely poor as there was a leakage while we were using the bathroom it led to the alarm siren on and this attracted the fire ambulance to the property,
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