Neptuna Kata Beach

Location: Neptuna Hotel, 151 Thaina Road, Kata Beach, Karon, Mueang Phuket District, Phuket 83100, Karon, th

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Lift / Elevator
• Safety deposit box
• Non-smoking throughout
• Evening entertainment
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• 24-hour security
• Happy hour
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Wine release events
• Beach toys

Rooms Available

• Standard Double Room – No Window

  The double room features air conditioning and a dining area, as well as a private bathroom boasting a shower. The double room has a flat-screen TV, a wardrobe, a safe deposit box, as well as an electric kettle. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Fire extinguisher

• Standard Single Room – No Window

  The single room offers air conditioning, a dining area, as well as a private bathroom boasting a shower. The single room features a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Refrigerator
  • Toilet
  • Private bathroom
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Fire extinguisher

• Standard Double Room with Shared Balcony and No Window

  This air-conditioned double room features a private bathroom, a dining area, a wardrobe as well as a terrace. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Fire extinguisher

• Standard Twin Room – No Window

  The twin room offers air conditioning and a dining area, as well as a private bathroom boasting a shower. The twin room provides a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Fire extinguisher

• Superior Double Room

  Offering free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room offers a flat-screen TV, a dining area, a wardrobe, a safe deposit box as well as mountain views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Fire extinguisher

• Deluxe Family Room

  The family room provides air conditioning, a dining area, as well as a private bathroom featuring a bath and a shower. The family room offers a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Fire extinguisher

Guest Reviews

• maxime (7/5): - Emplacement , personnel et les chambres sont biens Notre évacuation de douche ne fonctionnait pas , ce qui rendais les douches de plus de 2 min étaient impossibles
• Keith (6/5): - Very good location Small unexciting room
• Laura (6/5): -
• Courtney (9/5): Beautiful - I loved the service I liked everything
• JINWEN (10/5): Great stay at Neptuna Kata Beach Hotel! The room was clean and comfortable, the location near Kata Beach is perfect, and -
• Bryan (10/5): Great - Good people Nothing
• Bowen (10/5): - Great staff, super helpful! The perfect location if you want to walk to the beach everyday. Fast wifi, I was here for a month and had no issue. When I return to Phuket I will be staying here
• Natalie (2/5): Einfach schlimm!!! - Gar nichts, es war einfach furchtbar und hat extrem nach Urin gerochen, wir sind nach einer Nacht abgereist Keine Fenster, Toilette war nicht gereinigt und extremer Urin Geruch im ganzen Zimmer
• Ekaterina (8/5): -
• Nut (10/5): -
• Nicolaas Antonius Maria (10/5): -
• Julia (6/5): - The hotel is located near several beaches, the rooftop has nice views and there's a cafe on the ground floor. We didn't use it but it looks really friendly. We spent three nights there, and it was quiet loud since the hotel is mostly for one-night stand, as we later realized. Cleanness also could be improved a bit.
• Anastasiia (10/5): Отель очень старенький , но очень милый. Персонал бесконечно дружелюбный, очень внимательный к любым просьбам. Всё хорош - People who work for the hotel. The best 🫶🏻
• Lars (1/5): - Fire safety was pretty poor
• Tore (4/5): Helt greit, med unntak av støy og mangel på safe. Hyggelige folk på jobb. - Beliggenheten Voldsom støy,vanskelig å få sove. Ikke safe på rommet.
• Potekhina (8/5): -
• patricia (10/5): - L emplacement,le personnel, il n' y avait pas de télé pourtant prévu, les clients bruyant car sur la terrasse ou était nos chambres il y avait un billard et ping pong, du bruit jusqu'à 3h du matin Le bruit de la clientèle au
• Mahoney (10/5): -
• Ni (9/5): -
• ann (6/5): - The staff (most of ) were very polite and friendly. Breakfast was great ..great choices to suit everyone. The pool area was very nice. When we checked in the receptionist took a deposit of 200e on our card but told us we would not get back for a month.She was quite rude about it.That was not our experience in other hotels as we got the money back as soon as we checked out....in the Sawasdee hotel next to kata resort.I dont understand how bank policy could be so different in 2 hotels. There was always a rotten egg smell in the room Which was awful.The lighting in the room was very poor. We only got two 500ml bottles of water daily.Everywhere else we got two litres.
• Curtis (8/5): -
• david (4/5): V noisy next to the road - Staff Noise, cleanliness and cost
• Amrendra (7/5): -
• 毅 (7/5): -
• Daniel (8/5): -
• annie (7/5): Bien placé - Lit confortable.. personnel sympathique Bruyant forcément... mais on le savait
• Bennadji (10/5): -
• Алишер (1/5): -
• Fernanda (5/5): Ok mas os colchões poderiam ser mais novos - Local Controle remoto ar condicionado. Colchões muito velhos, apresentando deformidades
• Gabriele (1/5): - Posizione Sporco, obsoleto, mancanza di acqua per 4 giorni consecutivi
• Lys (2/5): - La proximité avec la plage et les commerces Insalubre, fuites d’eau à limite en faire tomber le plafond. Pas de fenêtre donc pas d’aération. Des faux cils encore collés sur la lampe et salle de bain avec de la rouille. L’hôtel est situé dans un bar, ce n’est pas familial.
• K (10/5): - Really good location, 5 mins walk to the beach and very comfy bed
• Cosgrove (10/5): -
• Topcu (7/5): -
• Samantha (3/5): Only ideal for 1 night - It was cheap, and owner & staff were lovely No balcony, it was smelly & very dated but was super cheap and we only stayed 1 night.
• Catalina (5/5): No lo recomiendo - La ubicación Era muy viejo! La cama era durísima, como dormir en el suelo. Las habitaciones olían horrible, a alcantarillado. Tuvimos que pedir cambio de habitación muchas veces. No es un lugar agradable para alojar varias noches
• Massimo (9/5): -
• France (9/5): -
• Carolin (1/5): Vollkatastrophe - Schimmel, Keine Fenster, Dreckige Zimmer
• Angelo (10/5): - Het hotel lag op minder dan een paar minuten lopen van het strand. Dat was ideaal! Het tweepersoonsbed was heel groot en was echt uniek voor een hotelkamer. De airco deed het goed en er was altijd warm water bij de douche. Het personeel en de schoonmaakster waren ontzettend lief en hielpen ons met veel dingen. Ik heb genoten van mijn verblijf bij Neptuna Kata Beach.
• ANDRII (8/5): - Прекрасная администрация, выполняла все просьбы быстро и оперативно, за что огромная им благодарность! Расположение отличное, два пляжа в пешей доступности, а также много кафе, ресторанов, магазинов. Номерной фонд старый, но персонал старается и поддерживает его в чистоте и порядке.
• Arsen (10/5): - Everything was fine :)
• Mattia Yuxi (9/5): Molto bene - Posizione comoda, stanze pulite e profumate Forse il prezzo un po troppo alto vista la zona afflitta dal turismo di massa cafone del tipo "ho i soldi, faccio quello che voglio".
• Sandro (1/5): Stay away - I enjoyed leaving the property and finding a nice place close by 1. Mould levels are above acceptable levels. And are a health hazard for inhabitance of the property. 2. continous banging from a mechanical pump on the roof, reverberating thought the building structure, at intervals of about 10 second making it impossible to sleep.
• Eugen-Carsten (9/5): -
• MariaMontero (10/5): INMEJORABLE UBICACIÓN - TODO . Increíble ubicación, cerca de Todo a paso caminando de Kata Beach y ,5 minutos caminando de Karon Beach, de noche. A 3 minutos caminando a Kata Nigth Marktet. Realmente un Acierto todo OK
• Jorge (7/5): -
• alan (7/5): Decent basic accommodation gor those on s budget. - Good location. Basic room that was poorly furnished. No TV and slightly drab decor.
• Грибеник (5/5): -
• Rafael (10/5): - Localização incrível, da pra ir andando tranquilamente para ambas as praias, quarto limpo com café e tudo, ainda fizeram um upgrade pra mim na hora do check-in me colocando num quarto maior sem cobrar a mais
• Patrycja (5/5): Mould everywhere, no windows - The location is great, close to main road and all restaurants, close to the beach as well. A lot of things provided - toothbrushes, gels. There is a tv and fridge in a room too. Kettle. It isn’t a standard in other places so worth mentioning MOULD Unfortunately first thing we noticed coming inside was a strong mould smell. It was mostly coming from the AC- you can tell it is full of mould and never been serviced, the ceiling full of mould too. We had no window in our room so the ac should really be fixed. Nothing dries properly even our owb clothes were smelly afterwards
• Doreen (7/5): I would not stay here again but would love to stop by and see what they have done with the place. - The staff were great especially the fifth floor housekeeping. She is amazing at her job. The website was very deceiving. The rooms are old and in need of repair. A “Standard Room” has no window - never heard of that!!! Which isn’t stated in the website. It was on a very busy street with traffic and loud music that never stopped. They are definitely working hard at cleaning and updating this hotel.
• Pawel (1/5): - Run away! I've just spent a night here and it would be better to sleep on the beach. In the room there was a noise from a water pump making it impossible to sleep even with earplugs. I asked to change the room. Then when I tried to move wires sticking out of the wall (behind the pillow) I was kicked by electric current from the grid! Bedsheets are full of stains and room equipment falling apart. Disaster!
• MARIE-DOMINIQUE (10/5): Séjour agréable avec un personnel très accueillant - La proximité du centre ville et de la plage.
• Kairat (1/5): - Бронировали этот отель через Booking, ориентируясь на отличные отзывы — почти 10 баллов. Но реальность не имеет ничего общего с тем, что там показано. Фотографии в приложении Booking вообще не соответствуют действительности — вживую отель выглядит совсем иначе и намного хуже. Создаётся впечатление, что отзывы и фото просто куплены или подделаны. Сам отель в ужасном состоянии. Номера грязные, без окон, внутри стоит сильный неприятный запах. Во время дождя крыша протекает, вода буквально капает в комнату. Горячей воды нет — бойлер установлен, но не работает. Общее состояние: грязь, сырость, плохая вентиляция, запущенность. Мы также заметили, что многие гости приезжают и сразу же на следующий день уезжают, не выдержав условий. На жалобы персонал реагировал равнодушно, деньги возвращать отказались, помощи никакой не оказали. Не поддавайтесь красивым фото и высоким оценкам на Booking. Отель находится в крайне плохом состоянии. Категорически не рекомендую.
• Mohammed (5/5): -
• Colin (10/5): Highly recommended. - Great location.. Quiet, spacious room clean and well decorated with all the facilities I needed like safe and kettle. Comfy bed. Walk-in shower with hot water. Room cleaned with fresh towels. Reception staff spoke good English and we're very friendly and helpful. I'm planning to return next year. Highly recommended. . There was nothing that I did not like.
• Dmitrii (4/5): - Персонал дружелюбный Брали номер без окна, но не думали , что будет такая ужасная влага , на столько грязные полотенца (в пятнах желтых и прочем) , как и постельное белье впрочем ). Убрались первый раз через 3 дня и то пришлось для этого спускаться на ресепшен и просить ) Так же проблемы с душем , отключали воду . В итоге на 4 день переехали в бунгало ).
• mike (7/5): -
• Rickard (3/5): -
• Kumanova (5/5): - The prize and the location The damaged facilities in my room
• นิภาพร (9/5): โอเค ราคาประหยัด - สะดวก ควรเพิ่มให้กลิ่นหอมอีกหน่อย
• BREIL (1/5): -
• Veronika (7/5): - The location is perfect, close to the beach as well as the night market. The staff were very nice and helpful. The place could do with a thorough scrub and never underestimate the value of a window (but this is clearly marked in the room description)
• ian (9/5): - The Goats The Goats
• Rui (7/5): - The staff is amazing, good location. To be honest, the main asset of this hotel is its staff. Except that, this establishment is in dire need of a complete and thorough renovation. All the facilities are in rather poor condition (or broken and out of order like the washbasin in the reception area's coffee shop toilets) and give off a cheap, outdated impression. The terrace is uninviting and serves more as a cluttered storage area than a relaxing space. The cleanliness of the rooms could be improved -age does not preclude cleanliness. The very friendly owner assured me that these essential renovations will be carried out. So I imagine that in the future, this establishment, which boasts an excellent location and a very friendly staff, will become a great base for staying in vibrant Kata Beach.
• Sttecy (10/5): - Very good location, nice spacious and very clean room. I booked a no window room but still got a little window in the bathroom. I made a mistake in the dates while booking and they accept to move my booking last minute to accomodate me. Everything was perfect.

Photos