The Shoreditch Retreat - Inviting 2BDR Apartment

Location: 1 Turvile Street Flat B, London, gb

Star Rating: 2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - Anytime

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking throughout
• First aid kit available
• Free wired internet
• Internet access

Rooms Available

• Two-Bedroom Apartment

  This spacious apartment comes with 2 bedrooms, kitchen and 2 bathrooms with a hairdryer. In the well-fitted kitchen, guests will find a refrigerator, a dishwasher, kitchenware and an oven. The apartment features a TV, a washing machine, an electric kettle, as well as heating. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Oven
  • Toaster
  • Linen
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Vulpio (6/5): - Ci è piaciuto molto l’appartamento pulito in ottima posizione in un luogo sicuro. L’unica pecca è che in casa c’erano 13 gradi e il riscaldamento non si poteva regolare. Quindi dopo una giornata in giro a piedi al freddo sarebbe stato bello arrivare a casa al caldo…
• man (9/5): Would stay again - close to everything we needed
• Kurzmann (8/5): - Hi. Die Unterkunft hat eine super Lage direkt an der Brick Lane. Es war genügend Platz und die Wohnung ist gut aufgeteilt. Für normale Ansprüche komplett ausreichend mit top Potenzial. Leider ein paar Probleme.... Leider hat das WLAN von Anfang an nicht funktioniert, jedoch hätten wir über dieses Problem einfach hinweg schauen können. Unser Aufenthalt war von Montag bis Freitag und leider hatten wir ab Donnerstag Morgen in der Unterkunft kein Warmwasser mehr. Das Duschen mit eiskaltem Wasser war eine Herausforderung und eigentlich nicht zumutbar. An Mittwoch bekam ich eine e Mail vom guest Support das am Donnerstag um ca. 11.00 Uhr die Matratzen von den Betten ausgetauscht werden :) was im Urlaub etwas unpassend war. Schade
• Ekaterina (7/5): Good - Great location Shower curtain is too short in one of bathrooms, plenty of water going outside It would be nice to provide dark curtains in one of the rooms as the sunlight is there at 6am
• Julie (1/5): Bad - The heat was not working
• Bianka (3/5): Poor - The accommodation is in a perfect location, close to everything, in a very nice neighborhood. However, several things made our stay uncomfortable. We arrived in winter, and the heating wasn't working. They couldn't fix it after 5 days even though we were in constant touch with guest support team. The rooms have their own bathrooms, but in one of them, the shower was so worn out that it didn’t work. In addition, the dishwasher couldn’t be used because it was so old that the buttons were completely worn out and couldn’t be pressed to start it. Also the lights were just on and off all the time, we couldn't really do anything about it. It’s manageable, but definitely not pleasant a definitely doesn't worth the money.
• Gillian (1/5): Great location, everything else was downhill from - The location Several things. I never like to complain but this stay was very disappointing. In a two-bedroom flat, one room was completely unusable because a light would not switch off. Then, what started out as one light not turning off in the room and flickering through out the night has turned into the lights NOT STAYING OFF. You click the light switch off and the one light stays on flickering and then all of the lights in the room TURN ON BY THEMSELVES. I did not expect to have one of us to spend nights on the couch since the second room was unusable. I’ve never had a vacation rental to turn lights off on the breakers and when given that instruction we are not even told where they are. We spent the whole day out enjoying our trip with 14+ hours of walking and come back to one of us doesn’t have a place to sleep. In addition, the toilet in the second bedroom continuously runs unless you mess with the flush button and get into the exact right position. What maybe just as disappointing was the communication with the host: We were in constant communication with the host management company since the beginning. We informed them of the condition of the state of the apartment and the light in the second room immediately through WhatsApp. Throughout the stay, they insisted they would fix the light and the problem only escalated. Every day they said they would come and fix it and now one came. They instead asked US to fix it, which meant turning off the lights on the second floor from the electric breaker which was located in the stairs above the hot water heater! With the price we paid per night for this apartment we’d expect a top notch experience but instead it became one of the worse travel experiences of our lives. I have attached a video of the issue.

Photos