FIVE Palm Jumeirah Residences - Mint Stay

Location: Palm Jumeirah Rd, Dubai, ae

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - Anytime

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Lift / Elevator
• Safety deposit box
• Ironing service
• Massage services
• Non-smoking throughout
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• CCTV outside property
• Security alarm
• Television in common areas
• Free wired internet
• Playground on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Covered parking
• Health or beauty spa nearby
• Swimming nearby

Rooms Available

• Apartment with Sea View

  Boasting a private entrance, this spacious apartment also includes 2 bedrooms, a seating area and 3 bathrooms with a walk-in shower and a bath. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as sea views. The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• Superior Apartment

  Featuring a private entrance, this spacious apartment also consists of 2 bedrooms, a seating area and 3 bathrooms with a walk-in shower and a bath. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment comes with a dining area, a flat-screen TV with satellite channels a washing machine and a patio. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• Two-Bedroom Deluxe Apartment with Balcony

  Boasting a private entrance, this spacious apartment also includes 2 bedrooms, a seating area and 2 bathrooms with a walk-in shower and a bath. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as sea views. The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• Penthouse Apartment

  This apartment's standout feature is the pool with a view. Boasting a private entrance, this spacious apartment also includes 4 bedrooms, a seating area and 5 bathrooms with a walk-in shower and a bath. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as sea views. The unit has 4 beds.

  Max Occupancy: 9 (9 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Private pool
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• One-Bedroom Apartment with Balcony

  Boasting a private entrance, this spacious apartment also features 1 bedroom, a seating area and 2 bathrooms with a walk-in shower and a bath. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as sea views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

• Superior Apartment

  Boasting a private entrance, this spacious apartment also includes 2 bedrooms, a seating area and 2 bathrooms with a walk-in shower and a bath. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment features a dining area, a flat-screen TV with satellite channels a washing machine and a terrace. The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Ramona Maria (9/5): -
• Can (10/5): -
• اسامه (6/5): -
• Nina (10/5): - Очень хорошие и удобные апартаменты. Очень чисто. Есть вся необходимая бытовая техника, посуда. Комфортное заселение, менеджер постоянно на связи, отвечает оперативно на возникающие вопросы. Очень удобное месторасположение, доступно такси и аренда авто, в том числе класса люкс. Рядом два торговых центра и множество кафе и ресторанов. Вид с одной стороны на Бурж аль Араб, с другой- на Марину и Блю Вотерс с колесом Айн Дубай. Очень красиво каждый вечер.
• Nobukhosi (10/5): Perfect holiday - The location was the best, the ambiance and access to hotel amenities and the beach Nothing
• Tariq (10/5): - The host and the coordinator Muhammad were very professional in the check in and in explaining what I need to do as he advised ahead of time , beside the clean facilities every where in the property nothing to mention
• Salman (1/5): سيء - لا شيء عدم استرداد مبلغ التامين وعدم التعاون معي في استرداد المبلغ
• Faisal (10/5): Lxuxry stay - The apartment was extremely clean and the location was absolutely amazing. The company’s service was professional and very responsive, available 24/7 through calls and messages. The view was beautiful and added a nice touch to the stay. Overall, it was a great experience and I would definitely book again.
• Keeley (10/5): Great location, great vibe and we will be back again. - Very spacious and comfortable No mirrors in master bedroom
• Neven (9/5): -
• Purvi (1/5): - MR. ZUHAIR IS CHEAP PERSON , WE WERE CHECKOUT 12TH SEP AND TILL TODAY HE DID NOT INFORM US ABOUT CHECKOUT CHARGES AND WE ALREADY CHECKOUT BEFORE 1PM. TODAY AFTER SOO MANY MSG HE PAID 1000 DIRHAM REVERSED AND 500 DIRHAM CHARGED US WITHOUT ANY ACKNOLEDGEMENT, THERE WAS NO EMAIL NO MSG AND TAKEN OUR 500 DIRHAM ... HE IS BIGGEST FRAUD... BE CAREFUL ABOUT HIM ...
• Ahmed (10/5): -
• גבר (10/5): -
• Moshe (10/5): - מיקום מדהים חדר ענק מלון five מושלם
• Abdulaziz (10/5): Perfect - I like Mr. Zuhair. He was very welcoming and check in and check out, and the property was very clean and has an amazing view. I liked everything
• Wael (7/5): -
• Jittanun (1/5): -
• Noora (7/5): - The location is perfect I book two apartments One of them the The sinks in both bathrooms were clogged throughout the entire stay, which caused inconvenience And one of the rooms the bed sheet was unclean which caused a skin rash in one of my friends Also the safety deposit for both apartments take more the one month to give it He asked my to give him 10 stars in the review so he will give the deposit back Totally unprofessional!!!!!!
• Noora (10/5): -
• James (10/5): -
• Khaled (5/5): -
• Saud (5/5): التعامل السيء مع النزلاء خصوصاً الموظف زهير كان سييء التعامل وغير محترم والتعامل الذي عاملنا اياه اداره الفندق جداً سييء - الشقه بالكامل التعامل
• Yasser (10/5): Goood - The accommodation is clean. Employee: Yogesh Kumar He was very helpful. I will rebuild the accommodation here. No think
• Jaïlyss (10/5): Exceptional -
• Nathan (1/5): I’ll never stay here again - View was good Place was filthy upon check in. Dirt all over the bathroom floor and sink. Black family room floors caked with dirt and food crumbs. Place was beat up. Bird crap all over the balcony windows. Not enough towels in the bathroom. AC was horrible in the family room. Shower drains were clogged and maintenance still failed to properly fix it. Solid waste of my money staying at this place.
• Catherine (1/5): Disgusting - The room was dirty, the glass balustrade had a face drawn in the dirt, the lounges were scuffed, the outside table was rusted. A light fitting was hanging out of the ceiling, the bath was unusable because one of the taps was completely broken. The shower in the ensuite flooded because the drain was blocked. There were not any tea towels or kitchen wipes. Absolutely disgusting, totally misrepresented and outrageously over priced. Never again will I use MINT stays
• Neven (9/5): Superb -
• Awais (1/5): Don’t book it . - I never stayed in such worse apartment in FIVE. They don’t really care about anything. It wasn’t clean.
• Leon (5/5): It was ok but I expected everything to be perfect and well maintained since it’s Dubai - Location and design Broken toilet, shower and sinks not draining. Having a shower was frustrating as the whole bathroom would get flooded. Damaged and well worn furniture; marks on walls, damaged/wonky table on the balcony and pillows were not clean and needed replacing.
• Rishabh (10/5): Exceptional - Superb management by mint stay team , team is very professional and very prompt in providing any thing you want, apartment is very neatly maintained, big shoutout to Mr Jazil for managing everything really well .
• Praveen (8/5): Fantastic - Good and spacious. Luxurious and quite sound proof. It was not facing the marina but the main road so view was not great.
• Helder (5/5): Passable -
• Keshia (1/5): Horrible - Nothing The mildew in the ceiling, shower clogged, didn’t have two king beds, rust on the sink, no beach view, had to check out and get another hotel. Mint stay was accommodating. One towel per person for the entire week! Horrible apartment so not stay here!
• Abdussalam (10/5): Exceptional - The staff, the organizer, Mr. Ali is great. The cleanliness.
• Rishabh (10/5): Exceptional -
• Herman (7/5): Good -
• Angad (9/5): Superb - Fantastic stay. Jazil was most helpful and very responsive.
• Faisal (10/5): What I liked most was the employee's treatment. Jazil👍🏻 - Everything exactly Thank the employee Jazil for his good treatment
• Ismail (10/5): Exceptional - Jazil was very helpful and responsive! Everything was nice from start to finish
• Bashar (1/5): Absolutely horrible - Location The apartment is filthy and everything is broken and nothing works. It’s disgusting and dirty.
• Rishabh (10/5): Exceptional -
• Rashed (1/5): NOT Recommend, I feel fraud - Nothing They will do their best to take your deposit. No housekeeping was provided. Water leaking in the kitchen and damaged curtains.
• Leanne (6/5): Pleasant - Lovely spacious apartment with beds on the balcony to relax Building work outside of our room for the full week we was there which continue from 7pm -7am. Also music is very very loud from 2pm every day including on the private beach, so no where if you just wanted to relax as could hear music from the spa loud and our room.
• Muath (10/5): Exceptional -
• Avinash (5/5): Passable -
• Sivaganan (4/5): Disappointing -
• Fahad (8/5): Very good - Kevin was super helpful and friendly. Big thanks to him.
• Srinivas (10/5): Exceptional -
• Betty (10/5): Exceptional -
• Gregory (5/5): Great location in a so and so accommodation - The room is located in Five Palm Jumeirah hotel but is managed by an outside company Mint Stay. Staff can be contacted via WhatsApp and is very responsive. The hotel is located on Palm Jumeirah with excellent restaurants and facilities nearby. The room has apparently been rented out to disrespectful guests based on the many damages and stains all over the place. This is also the reason why Mint Stay ask for a refundable guarantee upon arrival. WiFi did not work and shower drain was clogged. Took them 3 days to fix this. If you want to stay at the Five Palm, there are other and better options available.
• Ade (8/5): Good. - Good location for me, host was good, property is large and good for family. Good kitchen and big balcony eventhough the view is not that great. Poor view on the balcony. Property could do with a little bit of TLC. Shower door seal broken, bathroom ceiling brown(needs painting) . Door lock may need checking and child lock missing on the door which means a child could easy open door and walk. No change of towel or bedding if needed (should be part of standard package)
• Shlomi (10/5): Exceptional - Excellent ❤️
• Victor (7/5): Good -
• Mohamed (9/5): Superb -
• Zineb (10/5): Exceptional -
• يوسف (1/5): Bad -
• Majorova (1/5): Bad - Nothing. It was very very bad.
• Uneeil (6/5): Pleasant -
• Hamad (10/5): Exceptional - It’s in the resort very spacious with big balcony facing the garden. Mosin from mint stay was very helpful easy to talk and communicate with
• Viktor (10/5): Exceptional -
• Mohammed (8/5): Very good -
• Constantinos (8/5): Very good -
• Aggarwal (4/5): Disappointing -
• Marina (10/5): Overall great apartment - Great location, beach and services Apartment was very poorly cleaned, stains on furniture, dirty windows, blocked drains, cockroaches
• Asif (10/5): Exceptional -
• Anonymous (10/5): Perfect - The service was amazing Nothing
• Stephen (10/5): Spacious apartment, great host. - Mohsin was a great host and very flexible. It is a spacious apartment with lots of equipment. You can use facilities of Five hotel but also have benefit of your own space Of course you have to like the lively atmosphere at Five hotel. Some kitchen equipment did not work but was repaired quickly.
• Anonymous (4/5): Disappointing -
• Joao (10/5): Extended Summer in Dubai - The design, location and facilities of the whole resort: swimming pool, restaurants and beach. The staff on the beach always friendly and helpful Too many prostitutes hanging around that does not make it very family friendly
• Kanav (10/5): Moseein was very friendly and helpful. Wonderful host -
• Latasha (7/5): The apartment is overpriced with the hopes that the perks of Five Hotel will make up the dissatisfaction. - The location of the property was great and nice that it’s connected to the FIVE Hotel. The price was extremely high with no cleaning services included. There was mold throughout the shower and the entire bathroom. Both bathrooms had mold. I didn’t feel secure with front entrance. The door appeared to be propped open, but wasn’t aligned with the deadbolt. Also, you can hear all the noise throughout the building. The door is right next to the elevator and there was a very bad smell every time you walk out the door. The tv and remote controls did not work. Lastly, you’re given one hand towel and one bath towel.
• Riaan (1/5): Abomination. Avoid at all cost. - Nothing. The moment we left early was the highlight. Everything. Dirty. Old, Work out. Noisy. Stinks of cigarette smoke. Filthy carpets. Wrecked furniture. Smell of throw up on main bed. Filthy dirty disgusting pillows. Worn out towels. Televisions did not work - were told previous tenant destroyed them .Screaming drunken people in pool after midnight being egged on by the same from balconies. Confusing situations with a managements company being the point of contact. "Mintstays". We requested an early checkout and a partial refund. Were told "the office" would call us. They never did. Still havent. IF you want to go and get drunk and have somewhere to return to in your drunked stupor, go here.
• Ms (10/5): Exceptional -
• Abdulla (6/5): Pleasant -
• Anonymous (10/5): سأكرر التجربه مره اخرى - I stayed here for 3 nights. The place was great. Yes, this place is inside Five Hotel and you have access to all hotel facilities. The place was nice, big and stocked with all the things you would want, including kitchenware and everything. The in charge Mohsin was the most amazing. He was a friend to all of us. He was responsive and quick to respond. He was very popular and very helpful. I will repeat the experiment. I want to deal with Mohsen again. Mohsin is a huge credit to this place لا شي حقاً .
• Patrick (8/5): Very good - Facility could be better with hair dryer and wagging machine and dryer. And coffee facility's
• Rashed (10/5): Exceptional - Its right pool view but is not You cant see the pool
• Anonymous (10/5): muhsen was good with us - good and clean music sound
• Jessica (10/5): Perfect Palm Apartment - This apartment has all of the facilities of a hotel but the luxury and privacy of an apartment, you do not need to leave, Mr Moshin was the most attentive host I have encountered and was available at any time for any questions or quires! clean comfortable and luxurious! Can not recommend Mr Moshin and the company Mint Stay enough thank you!
• Gabriel (10/5): Good but not for me - Service, Pool and
• Ali (10/5): Exceptional - everything is good . Thank you Mr. Mohsen Khan for the help in reception & everything . nothing
• Reece (10/5): fun hot and amazing - the host was very helpful would defiantly stay with him again really great person
• James (10/5): Exceptional -
• Paula (10/5): Great place for holidays! - Lovely views, big apartment with all amenities you might need, easy access everywhere and fantastic and very helpful host!Thank you Mohsin!
• Edwin (9/5): Superb - Great Service from Moshin. Very quick in replying in case you need advice or help. The apartment is great, views on the Burj Al Arab on one balcony, and Al Ain and the marina on the other side. The hotel facilities are perfect. Large gym on side with new professional equipment. Location is wonderful, beachfront is great for evening walking with lots of luxury bars and restaurants. Expensive of course, but the location is worth the extra. Beach area is also great for a morning run. The apartment does have some traces of use. Kitchen appliances some not working, others not working properly. Carpets can do with some intense cleaning. A lot of continuous noise on both sides of the apartment. One side the main palm highway, on the other side the air-conditioning units under Maiden Shanghai. The hotel is a hot spot for social media stars and wanna bees. See and be seen. Might be a pro for some, a neg for others.
• Grace (8/5): nice apartment - The host was great and allowed us to check in early and late. the host was also very responsive The apartment was nice and clean although the bathroom has some wear and tear and is not as well kept as the rest of the apartment. Overall a great apartment and was much cheaper than booking directly with five. I would stay here again. The kitchen equipment provided was so basic. Light refreshment upon arrival would be nice, biscuits or a fruit selection given how expensive the apartments are. The music was also loud coming from five (This is beyond the host's control)
• Ankur (10/5): Mr Mohsin of Mint stay is very gentle person Thanks him - one of the best property in Dubai tolliteries not in wash room towel limited
• Karen (10/5): Exceptional -
• Roshni (10/5): Exceptional - Mohsin was great
• John (10/5): Exceptional - location, pool, beach and apartment no response to our requests from Mint Stay
• Mosaed (5/5): The facilty and the apartment were in a good standing but the whole location is dedicated to the night life and night cl - Mr. Christopher was helpful and kind with us. The property and the location were noisy with nightclubs and crowd. Also, the maib road was near to the bedrooms and it was noisy during the day.
• Lara (10/5): amazing ! - beautiful view. everything we needed. staff were very helpful and could use all the facilities of the five palm! we will be back !
• Saeed (10/5): Exceptional - I like the hospitality especially mohsin khan he is very helpful and polite man I recommend to deal with him 👍🏻
• Bakheet (10/5): Exceptional - The room manager, Mr. Mohsen, is very helpful
• Pradeep (9/5): a very good stay. - the location and the staff Mr. Moshin was quite helpful during our stay. supermarket was about 700-800 mts away.
• Thijs (9/5): great option to come back next time - Great location and part of a very nice hotel! Nice breakfast/lunch downstairs. The host is in direct contact with you and gives his best effort for the best service!
• David (9/5): Superb -
• Saad (9/5): Superb - Fun place ,sea activities Weekend a bit busy
• Precious (8/5): Very good -
• Anonymous (10/5): chris was good to as and helpful for as at all the 5 nights - nice and clean nice and clean

Photos