Mayaland Hotel & Bungalows

Location: Avenida Principal 1, Tinum, mx

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 01:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Luggage storage
• Safety deposit box
• Tour desk
• Ironing service
• Massage services
• Packed lunches
• Currency exchange
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• 24-hour security
• Delivered food - securely covered
• Supervised childcare/activities
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Secured parking
• Swimming nearby
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Room - Mayan Observatory View

  Located in the main Hacienda building, this room offers unobstructed views of the Mayan Observatory of Chichen Itza. It is decorated with characteristic Mayan carved furniture and offers air conditioning, flat-screen satellite TV, a mini-bar and coffee machine. The bathroom comes with a hairdryer, bathrobes and natural amenities. Some of these rooms also have a terrace and a spa bath.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Coffee machine
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key card access

• Superior Room

  Located in the main house, this air-conditioned room offers spacious balconies. It has 2 double beds and includes a ceiling fan, satellite TV, mini-bar and coffee maker. The modern bathroom comes with a bath, shower and hairdryer.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Coffee machine
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed

• Mayan Suite

  This spacious, air-conditioned suite is decorated with stained glass windows and mahogany furniture hand-carved with Mayan designs. It has a large private terrace overlooking the tropical gardens. There is also flat-screen satellite TV, a coffee maker. and a bathroom with a hairdryer, bathrobes and exclusive natural toiletries. Some suites have a spa bath.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed

• Bungalow

  This authentic thatched bungalow features carved mahogany doors, handmade bedspreads and a private terrace. It also includes air conditioning, a mini-bar and a coffee maker. The bathroom comes with a hairdryer and exclusive natural toiletries.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Outdoor furniture
  • Entire unit located on ground floor
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed

• Standard Room

  Located in the main house, this room offers garden views. It has 2 double beds and includes air conditioning, satellite TV, mini-bar and coffee maker. The modern bathroom comes with a bath, shower and hairdryer.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Coffee machine
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed

Guest Reviews

• Nancy (10/5): It was wonderful. Dining patio was great. We loved Nico and Rodrigo, our servers. - Gorgeous property We came too late in season, prefer more guests around.
• Lionel (7/5): -
• SoboL (6/5): - It was a nice historical building with a very beautiful garden. We came to visit Chichen Itza, but there was really no benefit in staying in this hotel. However, it's not walkable from here to the entry; you still have to go by car and pay for the parking ( top tip, drive to the very end and take private parking in wood just before seeing the main entrance gates, it's cheapest and closest ), you still go through 10 fake official parkings and get bothered to buy things. The next near town is only by car. We'd rather to go back to Valladolid on the evening of the visit and get better food options.
• Natalia (9/5): - The grounds were gorgeous and relaxing, the food was delicious, the staff was super friendly and helpful. The location was excellent, and it was the perfect stop for our road trip Everything was pricey and there were a lot of mosquitos so make sure to come prepared
• koprčan (10/5): - Vse top
• marc (9/5): -
• Diego (7/5): -
• Isabell (10/5): Absolut unterschätztes Hotel mit Lostplace Historie - Wir waren eine Nacht im Hotel Mayaland. Die Anlage und auch die Zimmer sind riesig und sehr schön angelegt. Die Historie zu diesem Hotel ist sehr beeindruckend. Das Personal war sehr freundlich, sowohl Abendessen als auch Frühstück waren sehr lecker. Das absolute Highlight war unser Frühstück mit Blick in den Dschungel mit Pfauen die uns einen Besuch bescherten.
• Emma (8/5): - We had the most wonderful stay at Mayaland near Chichen Itza. From the moment we arrived, the team made us feel genuinely welcome, everyone was incredibly kind, attentive, and generous with their time. Our room was spacious, comfortable, and full of character. The hotel has, of course, aged over time but reading about its history and its fabulous past guests, including Grace Kelly, adds a layer of magic that you simply don’t find in modern resorts. You truly feel part of something timeless. One of the absolute highlights was the early morning visit to Chichen Itza. The quick drive with the hotel chauffeur at first light was perfect, we were able to explore the incredible site before the buses of tourists arrived. The fact that the hotel is actually located on the grounds of Chichen Itza , and that you can see some of the ruins from the property itself makes the entire experience even more special and immersive. After exploring in the morning heat, returning to the hotel and diving into the pool was pure bliss. It was the perfect refreshing pause, peaceful, surrounded by lush greenery, and made even more magical by the beautiful peacocks wandering gracefully around the grounds. And the food was absolutely delicious. We left feeling rested, inspired, and very grateful for such a warm and memorable stay. A truly unique place for anyone wanting to combine comfort, history, and an unforgettable visit to Chichen Itza. With such an incredible location and history, a little renovation could help to give back a bit of its old glory to this beautiful building
• Barbara (10/5): Excellent few days in very comfortable hotel - fabulous hotel and huge comfy room. Wonderful helpful and freindly staff who couldn't do enough for us.
• Michael (8/5): - Die Klimaanlage konnte nicht richtig bedient werden und aus diesem Grund war es extrem kalt. Man konnte es nicht ändern.
• Gunnar (7/5): -
• Steven (7/5): Was wonderful and now does the job to visit Chichen Itza. - Located on a huge site with lovely gardens full of birds. Bungalows dot the gardens. We stayed in the main house with gave us a view of Chichen Itza. Also a spa bath (not used). Easy Parking decent breakfast Friendly staff Free shuttle to Chichen Itza from 7.45am Eating breakfast and dinner outside Room had bath and big shower This is a sad place which is still thinking in terms of a COVID recovery. The place looks forlorn with 3 restaurants but only one open. Large spaces. There was direct access to Chichen Itza from the garden but this now closed. All visits use the single entrance which needs a car or shuttle. Room aircon feeble and noisy. Noise from the corridor as there are no windows just slats No kettle or hot water.
• Thierry (8/5): - Très bien situé. Seul bémol il n'y a pas d'ascenseur
• jose (7/5): Buen hotel. Muy tranquilo - Hotel con instalaciones modernas Buena piscina. Facil acceso. Buen parking Personal muy atento y amable
• Helen (7/5): Nice hotel. Some staff in restaurant seemed aggressive re tips. - I chose a room with an observatory view and it was excellent. Definitely would book that again. The resort was calm and peaceful and I enjoyed the pool. This hotel is a great choice to be at Chichen Itza early. The dining room experience was somewhat strange. The food was typical and reasonable quality. I particularly liked the guacamole and fajitas which I found excellent. It’s the service by a few waiters that was weird. Meals had to be paid for and I used by card. The card machine didn’t have a space for a tip / propina. Normally in Mexico I’d leave 10 or 15% and in previous places so far in my tour of Mexico the servers were so gracious. The machines normally have 5,10,15,20 % options Here One of the waiters in particular was v aggressive by asking if I had cash. On one occasion I’d only a 500 peso note. In my mind i had intended to go to the reception afterwards and return with a tip but he was aggressive and brought me to someone. I felt intimidated and didn’t like it one bit. That particular morning I was waiting 20 minutes for a coffee and had to ask twice. I hate the US tipping culture and that’s another reason not to go there - it’s not the financial side it’s that people seem to be unnatural. But I’m in Mexico and I didn’t expect such aggression. I had wanted to say this to reception but couldn’t find the right opportunity.
• Conor (10/5): - Very welcoming and amazing hotel facilities
• Heather (10/5): A Grand Indulgence to Experience at Mayaland!! - Mayaland is a special place stay when visiting Chichen Itza as we had a room with a balcony that overlooked the ruins observatory. The landscape is lush and grounds expansive. The pool was a delight and we enjoyed having drinks on the provided lounge chairs upon our return from the ruins. There were a number of dinner options at the restaurant and breakfast was incredible out on the patio in the morning. Easy parking for our rental car and the staff assisted us with our luggage to our room. My husband had visited Mayaland 40 years before and when informed - the staff prepared a lovely fruit platter for us to enjoy along with a sweet note and flower arrangement for our room. Very memorable!! The gift shop wasn't open yet - would have purchased souvenirs from them.
• Beatrice (10/5): -
• Kathleen (8/5): -
• BRUNA (10/5): Experiencia na porta do Chichen Itza - Proximidade com Chichen Itza, staff super prestativo e educado, instalações perfeitas, uma construção lindíssima e os quartos super lindos e confortáveis! O restaurante atende super bem, muito gostoso O cafe da manha, apesar de ser muito gostoso, e a la carte, dificulta um pco pra escolha dos itens, pra nos que estamos acostumados com buffet de cafe da manha e diferente, mas nada que atrapalhe a experiencia
• Marco (5/5): Deludente, non all'altezza di prezzo e aspettative. - Posizione ottima per raggiungere Chichen Itza nel giro di pochi minuti di auto e nel complesso struttura di architettura coloniale molto gradevole, immersa nella natura. In primo luogo, avevamo prenotato una camera con vista osservatorio Maya, il quale però si intravedeva appena: per dire, la visuale dalla hall d'ingresso era migliore. In secondo luogo, la stanza presentava arredamento particolarmente datato (e anche il condizionatore risultava vetusto e malfunzionante) e sia le finestre sul corridoio che la porta avevano delle zanzariere con delle persiane invece che dei vetri, con evidenti ripercussioni negative sull'insonorizzazione (inesistente)
• Britt Trude (9/5): Magical place with history in the middle of the jungle. - The view was astonishing! We love this rare type of historical hotel with lots of character and charme. Very helpful staff. The placement of the pool next to the restaurant made us not stay by the pool as we felt “observed”. Restaurant staff did have a tendency to ask very frankly for a tip and waited until you gave it. That is uncomfortable.
• Carolina (7/5): -
• Bas (9/5): Heerlijk en prachtig aangelegd complex - Prachtige locatie en omgeving. Direct naast Chichén Itzá. De bungalow beviel ons prima, wel allemaal wat gedateerd, maar alles wat je nodig hebt. Wij hadden niet aan te merken. Personeel erg behulpzaam en vriendelijk. Er is op het terrein een oude ingang naar Chichén Itzá, die momenteel gesloten was. Je slaat dus praktisch in het park vlak in de buurt van El Castillo. Je kunt het observatorium zien vanuit het hotel. We hebben een privé gids geregeld vanuit het hotel. Niets
• Beatrice (9/5): - La posizione che era esattamente fuori dal sito archeologico è il parco che era stupendo
• MASSIMO (10/5): -
• Tanguy (9/5): Excellent emplacement. Personnel aux petits soins. - La gentillesse du personnel, l'expérience de la hutte Maya, l'emplacement de l'hôtel et la vue sur les ruines.
• Thomas (6/5): -
• Alessandro (9/5): - Posizione, storia, parco, ristorante
• nancy (10/5): -
• Lucas (10/5): -
• Marja (5/5): Mooie locatie en zeer dichtbij Chichen, maar prijs kwaliteit verhouding is slecht/scheef - De locatie. Zeer dichtbij Chichen Itzan. De tuin van het hotel is ook mooi. Het hotel moet gerenoveerd worden. Het is echt run down. Het personeel in het restaurant was ook niet allemaal vriendelijk. Te weinig ligstoelen bij het zwembad. Handdoeken mogen vernieuwd worden. Prijs kwaliteit verhoudingis daarom ook echt niet goed. Heel jammer want het is echt een mooie locatie en het gebouw heeft veel potentie.
• Sébastien (8/5): Experiencing an amazing place from the past - Amazing place from the past. Beautiful gardens. Very professional staff. Great location to get early to Chichen Itza. You can feel that the glorious days of this place are behind with many locations being closed or abandonned. But the rate would have been much higher if the place was still at its best. You can hear people in the room next door through the walls but I guess it is not the case if you take a bungalow. Also, it feels a bit frustrating to see the private entrance to Chichen Itza being closed as is it just the next door. It seems it will re-open in 2026.
• Melanie (9/5): Heel mooi historisch hotel, maar boek beter de kamers zelf ipv de bungalows - Het hotel is echt prachtig, het eerste historische gebouw vlakbij Chichen Itza, waar al veel beroemdheden hebben geslapen. De tuinen en het zwembad waren erg mooi, de locatie waar je ontbijt buiten is ook erg mooi. Het eten in het restaurant 's avonds was duur en niet zo erg lekker. Maar we waren al blij dat we daar konden blijven eten. De bungalows die ik had geboekt vielen tegen. Voor 3 personen kreeg je 1 kamer met daarin 2 erg kleine 2-persoonsbedden vlak naast elkaar, met een muggennet over die erg beklemmend aanvoelde. Ook de andere bungalow voor 1 koppel bleek om zo'n type bungalow te gaan, ipv op de foto's een groot dubbelbed. Op de foto's leek het ook alsof je in 1 bungalow 2 kamers hebt, wat dus niet zo is. We vroegen om te mogen slapen in een kamer in het hotel in de plaats (deze kosten even veel en zijn dubbel zo groot), maar dit was niet mogelijk zei men- terwijl er op booking nog beschikbaarheid was...
• Claudia (9/5): Schönes herrschaftliches Hotel in guter Lage - Super angenehmes Hotel- nahe an Chichen Itza. A/C war defekt und wurde sofort repariert (um 9 p.m.) tolle Dienstleistung!! Nette Besitzer und schlnes Anwesen!
• Benedikt (8/5): -
• Julie (8/5): - Tout près de Chichén Itzá. Endroit qui a de la classe, mais en reconstruction. Les clients devraient être avisés de l’ampleur des travaux en cours. Les prix pour le resto sont assez élevés.
• Rita (10/5): - Loves how close to ruins and that you can see ruins from grounds. Drinks seemed watered down and hotel looked under construction. Also- did not connect to ruin site for tourism.
• Luis (7/5): Convenient, great location - Location, location, location; Feels outdated
• Rodolfo (5/5): -
• Daniel (8/5): - They wouldn’t/ couldn’t allow any charges for the bar or restaurant to be made to the room so you had to be pulling out the credit card all the time.
• jorge (10/5): - El lugar muy cerca de chichen Itza No había señal televisión abierta
• Sonia (8/5): Beautiful hacienda vibes - Relaxing getaway in the jungle. Loved the hacienda vibes. The views and scenery was amazing. Very peaceful. Staff was very accommodating. So pretty to see peacocks in the facility. The food was not that great for its price. No television and our jacuzzi had some red stains. Not sure if it was paint. Overall everything else was perfect.
• Sergio (8/5): - La ubicación y las vistas... Es un hotel viejo quizás le falta una manita, el aire acondicionado suena mucho y aveces imposibilita el dormir.
• MATTEO (8/5): -
• Xavier (10/5): -
• Tere (8/5): -
• Rob (8/5): Historic property next to Chichen Itza - The location was amazing. It is right on the edge of the Chichen Itza park. It is a beautiful historic property.
• Annette (8/5): - Das Hotel lebt von seinem Charme aus vergangen Zeiten. Die Ausstattung ist nicht mehr modern, aber wir haben uns trotzdem sehr wohlgefühlt Der große Park mit den alten Bäumen und die Pfauen die dort leben sind wirklich toll. Wir hatten ein Zimmer mit Observatorium Blick und das hat sich sehr gelohnt. Der Shuttledienst hat uns gegen ein Trinkgeld zum Haupteingang der Ruinen und zur Cenote Ik Kil gefahren. Wir waren in der Nebensaison da und es fanden sehr viele Renovierungsarbeiten statt. Viele Bereiche sind in einem schlechten Zustand oder nicht mehr in Betrieb, z.B. das Schokoladenmuseum. Die Kellner waren sehr nett, haben aber zu oft darauf hingewiesen, dass der Service nicht inklusive ist und somit immer sehr nervig nach Trinkgeld gefragt haben. Leider ist der direkte Eingang zu den Ruinen nicht mehr geöffnet, aber der Hotelshuttle Dienst bringt einem zum Haupteingang.
• Bernhard (7/5): Nur das Bad war super. Der Preis ist zu hoch. - Das Hotel ist sehr alt und war mal ein absolutes Luxus-Hotel. Das Bad ist trotz seines Alters noch phantastisch. Edler Marmor. Das Zimmer bräuchte dringend einen neuen Anstrich. Das ganze Hotel müsste renoviert werden. Der Pool müsste beheizt werden.
• Tatjana (3/5): -
• Stefan (9/5): - Das Hotel hat schon bessere Zeiten gesehen, aber trotzdem hat es seinen Charme behalten. Es war auf jeden Fall eine tolle Anlage. Wir würden wieder kommen. Restaurant sehr zum empfehlen. Eigentlich nichts.
• ROBERTO (10/5): -
• Elisa HR (7/5): - Vistas hermosas, el hotel limpio y el personal muy amable Por problemas de conexión no teníamos acceso a la televisión
• Olga (10/5): - La ubicación es excelente, el personal ha sido muy amable y atento, nos enseñaron todos los rincones mayas del complejo que son alucinantes. La comida es deliciosa. Sin duda volveremos.
• DaeYoung (3/5): 아직.. 제대로 준비되어 있지 않음. - 조식은 신청하지 않았고, 아직도.. 제대로 운영이 되지 않는 모습이 여기저기 보였습니다. 10년전 방문때와 비교하면, 아직 기념품샵도 비어 있고, 치첸이사 후문 입장도 되지 않았습니다. 마야랜드의 큰 강점이 치첸이사 후문 입장인데..
• Duncan (10/5): - Majestic old world charm - like a tourist attraction in itself.
• Mark (7/5): Well located to visit Chitchen Itza early before the crowds. Views of one of the ruins from high floors - Great pool. Some areas look quite run down but it was low season.
• Benilda (10/5): Awesome place! - Mainly the location. The ruins were closer than I thought. The grounds even had maya ruins. There was even a peacock on the property. There was nothing I didn't like.
• Birgit (8/5): Morbider Charme im Paradies - Die Hotelanlage ist sehr schön, allerdings bedarf es noch einiger Renovierungsarbeiten, um den alten Charme wiederherzustellen. Sehr freundliches & aufmerksames Personal. Leckeres Frühstück. Sehr hellhörig. Unser Kühlschrank lief mehrfach aus.

Photos