Heritage Inn Suites Houston Sugar Land, Trademark by Wyndham

Location: 13770 Southwest Freeway, Sugar Land, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - Anytime

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Non-smoking throughout
• Wheelchair accessible
• Lower bathroom sink
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Key card access
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Covered parking
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• One-Bedroom King Suite - Non-Smoking

  The suite provides air conditioning, as well as a private bathroom featuring a bath or a shower.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Alarm clock

• Queen Suite with Tub and Grab Bars - Mobility/Hearing Accessible - Non-Smoking

  The suite offers air conditioning, as well as a private bathroom boasting a bath or a shower.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Alarm clock

• Queen Room with Two Queen Beds - Non-Smoking

  The quadruple room offers air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Alarm clock

• King Room - Non-Smoking

  The double room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Alarm clock

• King Room with Mobility/Hearing Access and Roll-In Shower, Non-Smoking

  The double room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Alarm clock

Guest Reviews

• Joseph (10/5): -
• Steven (8/5): -
• Jeanne (7/5): For the price it was decent - Good location It’s dated & could use better carpet & just fix up wear & tear. The staff was very friendly.
• JINWEI (7/5): -
• Gloria (10/5): Peaceful, comfortable great location - The look over the balcony was very beautiful and so was the lobby. Breakfast was great Recliner in room sinked to the bottom, should be removed
• kevin (10/5): -
• Mohammad (9/5): -
• Claudia (6/5): -
• Jose (6/5): - Na Na
• Hasan (7/5): - The deposit that has been requested is still blocked. I have stayed between 28th of April and 3rd of May. Today it is the 18th of May and it is still blocked.
• YING (10/5): -
• Carl (4/5): -
• SILVIA (10/5): Convine y - La cama muy confortable Todo bien
• Camille (6/5): -
• sandra (10/5): -
• Johnathon (7/5): It was a great value, breakfast was delicious a little outdated but good nonetheless - I love how all the stores were nearby it was a very good location When I went in my room it smelled like smoke even though it was a “no smoking facility” and our AC in the room was kind of not working in the middle of the night and then it would start working up again.
• Valero (7/5): -
• Dolores (8/5): Delicious breakfast, great price! - Breakfast was fresh and tasty. I enjoyed the pancakes. Nice layout and plenty of seating. The air conditioner did not have a constant fan option, so it kept cutting off and on all night. I wasn't able to sleep at all! I'll need to bring my fan with me next time.
• David (8/5): -
• Jinsong (8/5): -
• Ashley Curtis (8/5): -
• Gloria (9/5): Loved it! Will be staying here when we come back to Houston. It has everything we want! - Breakfast was delicious. We loved the self serve pancake maker and the biscuits! We didn’t like that they closed the pool at 10pm.
• Sherlyn (10/5): Great place to stay - Room was extremely clean, the air was cold and pleasant, it was a very good experience. Thanks so much!!! N/A
• Buddy (10/5): -
• Miriam (7/5): -
• A.Sami (9/5): - Nice hotel with good facilities. Good breakfast.
• Mark (7/5): Out dated - Location Staff Out dated TV service Old smells
• Sami (4/5): If you something cheap, this is the place but don’t expect service - It was cheap Cleanliness, staff, breakfast, internet connectivity
• Shawn (9/5): -
• Liz (10/5): -
• Frank (10/5): -
• Guy (7/5): -
• Eric (8/5): -
• Chavez (8/5): -
• Frank (8/5): -
• Asim (5/5): - Location is just off 59 Old tired and dirty hotel that need a refresh
• ttt (10/5): -
• Alejandro (10/5): -
• Ghazanfar (10/5): -
• Allain (7/5): -
• Tonsianna (9/5): -
• Erika (6/5): - Head board was worn and when I took my dirty towels to one of the cleaning ladies in the hallway she was very rude when I asked for 2 clean towels and kind of shoved them at me. I thought I was being nice by taking my stuff to her so she didnt have to go pick up anything after we checked out but I guess not.
• luz (9/5): -
• Robert (9/5): - Convenient, well priced.
• Dorothy (8/5): Good price. - Convenient for what we needed. Room a/c units were not so pleasant, a bit noisy.
• Deyanira (8/5): Good value for the price - Great location, free parking, and great breakfast with attentive staff The rooms could use an update. The bed frames were old and every thing just looked dusty. The whole room had a "superficial clean" look about it.
• Okot (9/5): The no smoking was the best for me. - Breakfast room was a bit crowded.
• Talal (8/5): -
• Deanne (7/5): Good location and good breakfast! - Good location, good breakfast! Pool was freezing, had to go to the desk to get clean towels.
• james (10/5): Awesome - The staff the room and the convenience to shopping centers and restaurants Rain
• Guest (6/5): -
• Doug (8/5): - We could hear voices talking through the vents in the bathroom which continued until 1am.
• Percy (9/5): Good - Clean. Pleasant staff. Not enough towels in bathroom. Don’t think 2 face towels were enough
• Desiree (8/5): - The room was a bit dusty
• Kisha (10/5): It was great for the family and our pet - The staff awesome the rooms superb and location is great Na
• Michel (10/5): - Tengo 10 años hospedandome en este hotel y es excelente en cuanto a limpieza y trato del personal No tiene la cena incluida como antes ni las bebidas,para mí que voy a buscar un poco de relax eso era importante,creo buscaré otras opciones
• cortez (6/5): Overall still a great value. I’ll be happy to return. - Staff. Easy check in process. Everyone was friendly Bathroom has minor toilet leakage in room I stayed. Some sheets looked slightly dirty. Could be old stains tho.
• Virginia (10/5): -
• Victoria (5/5): It was okay - Good price Breakfast was very meh. They didn’t tell us we had to request house keeping.
• Daniel (8/5): -
• Rana (2/5): Needs a refresh. - Location. Access. Dirty room, stained carpet, worn out headboard, clogged sink, aging furniture.
• Sandra (10/5): -
• vicente javier (8/5): -
• David (8/5): - Very nice for the price. Some items were dated.
• Joseph (10/5): -
• Ismael (10/5): A great welcome stay! - Breakfast was good, would recommend some healthy options. No complaints
• Anahi (10/5): -
• Ramon (10/5): I wouldn’t stay anywhere else. - The property is in a great location. There’s not really anything I didn’t like about the property.
• Stefano Milanesi (8/5): -
• Anquenetta (7/5): -
• Jamie (10/5): - There was only 1 wash cloth and 2 of each towels for 3 people to utilize for showering.
• Gwen (10/5): - All was great. No, negative issues. Everything was great.
• Ping (10/5): -
• Lori LaRoux (9/5): - hot tub was nice and pool. kept plenty of towels out for guest beds was comfortable. I hate the bulk shampoo and body wash.
• Naomi (10/5): -
• naomi (10/5): -
• Carlos (7/5): - El mismo los 4 dias Variar y realizar la limpieza sin necesidad de solicitarla
• MS KAYJ (8/5): Houston Trip - The beds was comfy and the kids enjoyed the pool! Bathroom was super small
• Reeane (4/5): You get what you pay for - The staff was kind and helpful and overall things seemed clean. Great price. However, we had extremely loud neighbors, and throughout the hotel, there was too much noise. Many long term guests. The phone in our room didn’t work to call the front desk. The pool wasn’t safe for my daughter with the large rowdy kids. Seemed to be visitors that were not staying in hotel, so security needs to be improved.
• Geovanie (10/5): -
• Maria (10/5): Great customer service and wonderful room! - Location, Breakfast, Wonderful staff, Amenities N/A
• Vinícius (8/5): - Os funcionários muito cordeais Do café da manhã
• Doris (10/5): Wonderful, I would recommend to family and friends. - Great Location. Breakfast was very good and never ran out of food. I was totally satisfied with the accommodations
• Erin (6/5): - Great location and price There was some type of blood stains on the box spring
• Asma (9/5): -
• Francine Mae (2/5): My stay was disappointing due to poor amenities, inaccurate room conditions, and lack of accessible staff. - We liked the pool and the bed was comfy. You have to pay for wifi, the gym was creepy along with the broken T.V, We can’t connect to other network such as Netflix or prime Amazon, The interior of the room wasn’t the same as they advertised such as the bedsheets, there’s no plastic utensils like other hotels provided for you, the phone service wasn’t even working and when you need help from a staff member they’re always gone.
• SERDAR (6/5): -
• Donald (10/5): This is the cleanest hotel we’ve ever stayed at and we do travel a lot due to work and pleasure. - Everything
• Gopikrishnan (10/5): Nice location and friendly staff - Well maintained
• Jennifer (10/5): - Easy to get to, next to a nice restaurant, breakfast provided. Only thing I can think of is we ran out of toilet paper
• Sheretta (8/5): - The location The breakfast
• John (10/5): -
• Pam (9/5): -
• Juan (9/5): -
• Vip (8/5): Overall, a good short trip stay. - Good location, in a quiet end of a business park. Plenty of parking. Room was somewhat smaller than average.
• Gl Fst (6/5): - Camera pulita Albergo un po triste .. da ristrutturare
• Angie (10/5): - Front desk staff very nice , Clean establishment, Pool was great for the kiddos. N/a
• Jonathan (10/5): -
• XIMENA (10/5): Tranquilidad - La comodidad. Relación costo-calidad muy bueno. Hay disponibilidad de café y agua las 24 horas. Estuvo perfecto para nuestro evento en Sugar Land Debería ser el desayuno con mayor variedad sobretodo para quienes tenemos estancias prolongadas, estuvo bien pero repetitivo. Buena fruta. Permitir el acceso a las bebidas gaseosas por lo menos hasta las 10 pm. Calentar un poco más la piscina sobretodo para los niños.
• Valdemar (8/5): -

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