Yin Hotel & Spa

Location: Route d'Ourika Canal zaraba km13 route ourika, Tassoultante, ma

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - Anytime

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Massage services
• Solarium
• Hammam
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Infinity pool
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Spa/wellness center services
• Steam room
• Beauty Services
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Pub crawls
• Happy hour
• Cooking class
• Aerobics
• Stand-up comedy
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Beach yoga on site
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Art gallery on site
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Health or beauty spa nearby
• Swimming nearby
• Hosted evening meal (reserve)
• Charcoal grill
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Junior Suite with Terrace

  This suite features a pool with a view. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Boasting a terrace with garden views, this suite also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Terrace
  • Linen
  • Outdoor furniture
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Superior Suite 2

  This suite features a pool with a view. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this suite also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Villa

  The pool with a view and fireplace are the special features of this villa. Featuring a private entrance, this air-conditioned villa consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bidet. Boasting a terrace with garden views, this villa also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 4 beds.

  Max Occupancy: 6 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Fireplace
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Infinity pool
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Superior Suite 1

  Guests will have a special experience as the suite provides a pool with a view. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite features soundproof walls, flat-screen TV with streaming services, garden views, as well as chocolate for guests. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Superior Suite 3

  This suite's special feature is the pool with a view. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this suite also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Master Suite 1

  This suite's special feature is the pool with a view. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this suite also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Master Suite 2

  The pool with a view is a top feature of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite has soundproof walls, flat-screen TV with streaming services, garden views, as well as chocolate for guests. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Master Suite 3

  Guests will have a special experience as this suite offers a pool with a view. This air-conditioned suite includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Villa with Private Pool

  This luxurious villa features a pool with a view, a hot tub and a fireplace. This spacious villa consists of 2 living rooms, 4 separate bedrooms and 4 bathrooms with a walk-in shower and free toiletries. The air-conditioned villa provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a mini-bar as well as garden views. The unit offers 8 beds.

  Max Occupancy: 10 (8 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Fireplace
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Private pool
  • Wardrobe or closet
  • Hypoallergenic
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Infinity pool
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Junior Suite with Garden View

  The pool with a view is the standout feature of this suite. Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. This suite has soundproof walls, flat-screen TV with streaming services, garden views, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Alexandre (10/5): -
• Dorien (7/5): -
• Cécile (10/5): Reposant - Le lieu est conforme aux photos : la piscine est superbe. Le personnel est adorable : mention spéciale pour Khalid qui a été aux petits soins avec nous durant notre séjour ! Idéal pour séjourner quelques jours au calme en dehors de Marrakech. Évier de notre chambre pas très pratique. À savoir (en fonction de la période à laquelle vous partez) : la piscine n’est pas chauffée.
• Thomas (9/5): -
• Ellie (8/5): Beautiful quiet property with friendly staff. Limited food options and far away from the centre so consider a car next t - Beautiful, quiet property. Staff are really helpful, everything is clean and nothing is too much trouble. The menu is very limited, food wasn’t amazing with very little options for lunch and dinner The property is quite far away from anything so would consider a car next time.
• Fischer (9/5): -
• Pierre (9/5): Un belle endroit avec un bon staff - Un hotel très mignon et bien entretenu le personnel est aux petits soins. Le cadre interne est très jolis. Et le plus le « adulte only » Je noterais des petits détails pour parfaire l’expérience : L’insonorisation de notre chambre n’était pas au rendez-vous pour nous qui cherchons du calme avant tout, on entendait la vie de nos voisin du dessous - je pense qu’il faut privilégier les cubes seuls. Au vu de l’espace qu’il y a j’ai trouvé notre chambre un peu petite mais très bien équipé avec une bonne literie. Les 3 types de petits déjeuners sur la carte sont vraiment très bons. Nos remarques constructives ; Chambre un peu petite et ils manquent des prises électrique pour brancher la cafetière et la bouilloire.. L’insonorisation de la chambre n’était pas au rendez-vous, on entendait nos voisins du dessous mais également le locale du personnel sous notre escalier c’est à dire la porte qui grince et également le claquement de celle-ci. Dommage de ne pas avoir de rideaux supplémentaires du type voilage car uniquement des rideaux opaques donc soit on a de l’intimité mais sans lumière naturel soit on a la lumière mais tout le monde nous voit via la grande fenêtre qui donne sur la piscine. Concernant la salle de sport elle est vraiment minimaliste mais surtout sans intimité et à la vu de tous le hall / accueil. Il manque également de l’eau à disposition et des serviettes. Je pense que pour commencer un film sans teint sur la rambarde vitrée serait déjà bien.
• Susan (10/5): An oasis of calm. - Yin is the perfect haven. An oasis of tranquility away from all the hustle and bustle of the Medina and Souks. The staff are simply fabulous and the level of service is first class. Each little house , dotted around the gardens, is unique. The decor is contemporary yet retains a flavour of Morocco. On arrival, we were greeted with local tea, before being escorted to our beautiful room. The breakfast menu gives so many options, from local breads, cakes and spicy eggs, to croissants and fresh fruits. Everything is made to order, so no buffet style which is a big plus! We enjoyed a range of freshly blended juices and delicious coffee. Lunch can be taken by the pool or on the rooftop terrace. The views of the snow topped Atlas Mountains are breathtaking. The hotel arranged a guide for us, who took us to the less touristy parts of Marrakesh. We dined at Yin on a couple of occasions in the evening and it was stunning. I really can’t fault this hotel. We stayed for 4 nights and found a good balance between travelling into Marrakesh (25 mins in a taxi) and relaxing back at the hotel. We didn’t use the gym or spa facilities but I’m sure we will do so on our next visit. Special mention must be made to the wonderful Simo who was genuinely so kind and the lovely Khalid who looked after us so well. What a fabulous team! We can’t thank you enough. Thank you also , for spoiling us on our Wedding Anniversary. 💕 Nothing
• SEVERINE (9/5): Dépaysant & Ressourcant 😎 - Superbe découverte pour notre séjour en famille 🤩 Un hôtel tout juste ouvert, dans un cadre absolument magnifique, au calme face à l’Atlas, le petit déjeuner sur la terrasse hors du temps ! Le personnel a été aux petits soins ++ du début à la fin. Les repas excellents, fins & raffinés. Nous étions tous réunis avec nos grands enfants, avec 4 chambres, & tout était parfait pour partager ces beaux moments ensemble. Une adresse que nous garderons précieusement & que nous recommandons sans hésiter 😊 Rien — peut-être juste envisager un espace terrasse au soleil pour les avant/après saison pour les petits-déjeuners mais c’est vraiment un détail 🙏
• Benjamin (10/5): -
• Hozan (10/5): -
• elise (10/5): - A beautiful tranquil luxury hotel. The perfect end to my visit to Marrakech after being in the madina The internet wasn't very good
• laurence (10/5): Nous avons passé un excellent séjour dans l’hôtel Yin, une belle parenthèse dans notre quotidien ! - Le personnel est très gentil et attentionné. Le lieu est très beau et très calme. La piscine est superbe. Les petits déjeuners sont copieux et excellents. Peut être un peu loin de Marrakech.. Il faudrait rénover le chemin d’accès.
• Sebastian (10/5): The staff Mehdi Omar doha we’re so welcoming and caring can do anything to help - Comfortable
• colleaux (9/5): très bon séjour - l hôtel est original par sa conception de petite maison personnalisée toutes différentes !piscine très agréable un manque de professionnalisme du personnel qui cherche à faire le maximum mais qui manque de formation
• Steven Alexander (10/5): Exceptional stay in new, very chic suite - - Very new hotel (~1 year old) with super modern design and facilities (great eye for detail) and a great view up to the Atlas Mountains from the pool - beautifully designed suites, with ours (villa Bali) with classy chic and comfortable interior made for a great stay - Super attentive staff (all very young, kind and fluent in multiple languages) including both service personnel and the managerial staff who went above and beyond to ensure we had the best possible stay - Great restaurant onsite at fair prices, with multiple options for breakfast and a refined set for dinner and drinks - Spa facilities provided a good and comprehensive offering, we booked the couples massage which was available even on short notice Nothing
• Jean-Claude (9/5): - Superbe jardin et piscine Manque une chaise et un petit "bureau" dans la chambre
• Harry (4/5): Disappointing - We stayed at Yin Hotel and unfortunately had a mixed experience. There are some positives. The view from the room is beautiful, with a large window overlooking the mountains. The food we had was good, and the waiters were generally friendly and polite. The pool was lovely and the sun beds were comfortable. There were a number of issues that impacted our stay. Most concerning, we had jewellery go missing from our room, and there is no safe provided, which felt like a significant oversight. The lock on our door was temperamental (digital code based rather than a physical key or fob). There were a few occasions where we were sure that we'd correctly locked up only to find the room unlocked on our return. We also noticed that housekeeping closed the curtains while servicing the room, which, given the security concerns, felt uncomfortable. We raised the missing jewellery with management during our stay but it was not addressed and we didn't feel the issue was treated with the seriousness it deserved. This was intensified by a lack of clarity over who was in-fact the manager. We were also kept awake late one night by a very loud screaming argument in the room below us. We flagged this at the time, but again there wasn’t any follow-up from the hotel team. Service was inconsistent. At the pool, we weren’t offered drinks or food and had to go inside to find someone each time. On another occasion, we saw a guest ask 4 times for a coffee at breakfast before giving up and leaving. Small details also felt overlooked — for example, dirty napkins (pictured) and breakfast food left uncovered with flies around. The layout of the hotel also affected the experience. The gym overlooks the lobby, and the restaurant is essentially part of the same open space. At one point, a guest was smoking in the lobby (the staff weren't bothered) and another time staff were loudly watching football in that area, which didn’t feel aligned with a relaxing hotel environment. The range of equipment in the gym could be better. It's fine for a light workout but poorly equipped if you want to weight train. The room design has its pros and cons.
• Daniel (8/5): Très bien entretenu très calme - Le jardin très bien entretenu et calme la piscine magnifique le bar et salon très sympa Chambre très calme Manque de rangement dans les chambres chevets trop petit placards aussi manque de cintres Problème de débit douche
• Anne Claire (1/5): Lors de notre séjour en avril 2026, rien n’a été à la hauteur de nos attentes, ni la propreté, ni la qualité du service. - La taille de la chambre Très mauvaise expérience dans cet établissement qui ne mérite clairement pas ses 5 étoiles. L’hôtel est situé loin de tout, sans réel intérêt aux alentours, et dans un environnement particulièrement bruyant, ce qui nuit totalement au repos attendu. Les chambres sont dans un état de propreté inacceptable pour ce niveau de standing. À cela s’ajoute une direction et un personnel peu agréables, avec un sens du service client quasiment inexistant.
• Isabelle (10/5): - Een pareltje om even uit de drukte van Marrakech te ontsnappen
• laurence (10/5): Parfait - Tout était parfait. Très bel hôtel, mais surtout un personnel extrêmement accueillant et d’une grande gentillesse. C’était un pur plaisir
• Hans (9/5): -
• Jessica Basilico (10/5): - Struttura nuova, immersa nel verde ideale per rilassarsi al di fuori del caos della città. Personale accogliente e pronto a soddisfare qualsiasi esigenza. Le stanze dotate di ogni comfort, spaziose e curate nei dettagli. Struttura consigliata
• Zakaria (10/5): - The design of the rooms Heated pool would have been great Maybe some more activities
• Rachel (10/5): A gorgeous place to relax after the hustle and bustle of Marrakesh. - Staff were very attentive, lovely tranquil environment, cool rooms a really lovely place to chill. Nothing
• Wang (8/5): -
• Lotte (6/5): Fijn verblijf maar viel tegen tegenover de foto’s. - Fijne bediening, heel mooi ruim zwembad en ligbedden. De spa is enkel hammam, geen sauna of iets. Het eten viel tegen, de kamers zijn ook wel al wat afgeleefd.
• Hicham (10/5): -
• Andreas (10/5): Lovely stay - Thanks to the staff especially Mehdi, doha Omar & Simo the can do anything to make your stay unforgettable, Breakfast was lovely room is super clean Looking forward to visit you soon 😍❤️ Nothing
• Christine (1/5): -
• Jay (10/5): -
• astrid (10/5): -
• Josh (10/5): Everything was perfect - The staff Nothing
• Loane (10/5): -
• Dan (10/5): A truly relaxing and chilled out stay in an amazing hotel - Beautifully designed and presented. A real oasis in the desert. Superb attention to detail. Amazing staff. Super quiet, calm and relaxing. Slightly further out from Medina with limited amenities locally but never a problem to get a taxi and perfectly safe.
• Jakob (10/5): -
• Jeremy (7/5): Pleasant. - The property was clean and well kept. The position of the gym was strange also not much to use in there. I definitely wouldn't say it was a spa hotel.
• Ophélie (10/5): Le luxe, le vrai! - Des les premiers instants au Yin Hôtel votre séjour à Marrakech prend une autre dimension. Le personnel est si attentionné et parfaitement formé au service hôtelier. Discrétion, sourire, souci du détail toutes les conditions sont réunies pour que votre séjour soit magique en tous points. Le confort des chambres n’a rien à envier aux palaces et les extérieurs sont parfaitement pensés pour une parenthèse enchantée. Merci à toute l’équipe qui a su se rendre disponible pour la moindre demande et quelle réussite architecturale! Intimiste et époustouflant dans le choix de sa décoration, une découverte à ne pas manquer avant que l’adresse ne soit prise d’assaut
• Keyla (7/5): Cool - L’accueil, le service, l’hospitalité Il y avait beaucoup trop de mouche dans la chambre
• Annabelle (7/5): Great staff but disappointing facilities and amenities. - Staff were really nice and pool was a great relaxing space. Water was ludicrously expensive (€8 for 1.5l) which was a nightmare when the hotel was far out of town and you cannot drink tap water. No free water provided which is bad for a luxury hotel. Further out of town than is made clear in the listing, €50 return taxi to Marrakesh Medina and too far for pick up for excursions which makes it more expensive. Facilities were very basic - limited and cheap gym equipment, quite bad damp and uncomfortable beds.
• Beverley (10/5): Amazing hotel staff were great, had my bday there was celebrated with a cake and decorations 🤩 -
• Daniel (10/5): Great hotel and service - Hotel, staff and service were excellent Pool was great Food was very good The team couldn't do enough for you Gym was ok, but could do with better equipment. However everything else was great
• Christian (5/5): -
• Ismahan (10/5): Top hygiënisch hotel met de beste service en zeer goede ontbijt - Service zeer vriendelijk getrainde welgemanierde personeel dat ons ten alle tijde te woord stond als we bv gebruik wilde maken van bepaalde faciliteiten
• Jolien (10/5): Magnifiek - De gastvrijheid van de jongens (zakaria en younes). Ze deden alles om het ons naar onze zin te maken. Alles was super. Het eten mega lekker en vers. Het uitzicht prachtig. Alles was top. De douche kon misschien beter maar dit was dan ook het enige en dit namen we er graag bij.
• Vasil (10/5): -
• Johannes (10/5): We had a wonderful time! - We had such an amazing stay. The stuff was super friendly and attentive for our needs, always smiling. The hotel is beautiful, with modern and contemporary style and art. The selection of food was excellent and super tasty - with various types of local and international cuisine. The drinks were too pricey.
• Michaela (10/5): -
• Louise (10/5): Relaxed, pampered & special - From the moment we arrived, we felt truly welcomed, cared for, and completely at ease. The staff go above and beyond to ensure guests feel relaxed, pampered, and genuinely happy throughout their stay. We were looking for somewhere truly special for our honeymoon, and this hotel exceeded all of our expectations. The restaurant is outstanding—every dish was fresh, beautifully prepared, and full of flavour. Having dined at many excellent restaurants over the years, we can honestly say this experience surpassed them all. Our sincere compliments to the chef. The waiting staff were equally exceptional—warm, attentive, and incredibly hospitable. They made us feel valued and special every time we dined. It was also wonderful to see the management team actively present and engaged with guests, ensuring everyone was enjoying their stay. Their attention to detail did not go unnoticed. We would like to commend the entire team. It’s clear that everyone works together seamlessly, creating not only a high standard of service but also a positive and happy atmosphere. We will absolutely be returning. This was exactly the kind of experience we needed—to completely switch off, relax, and recharge. Next time, we would love to stay in the big villa. We wholeheartedly recommend this hotel and would like to extend our sincere thanks to all the staff. A special mention must go to the incredibly helpful young gentleman who assisted in recovering my husband’s phone after it was left in a taxi. He remained calm, reassuring us not to worry, and went above and beyond to ensure it was returned—something we are very grateful for. That we had to leave 😂 There was nothing we didn’t like.
• Lamia (10/5): Excellent, on reviendra - Le personnel La beauté des lieux La cuisine, le chef de l'hôtel est d'un talent inégalable. On a eu l'occasion de le rencontrer, ce monsieur crée des plats dignes d'un restaurant étoilé. S'il faut vraiment mentionner quelques chose ce serait les oreillers. Mais cela n'empêche qu'on a pensé un bon séjour et nous reviendrons
• Catherine (9/5): -
• Venance Gwladys (8/5): -
• Vasil (10/5): - Perfect place to feel relaxed and well! Nice people, delicious meals, great view! All the best for everything 🤗
• D’Aquaro (10/5): - We had a great stay at this hotel. It’s modern, clean, and has a very welcoming atmosphere. The hotel is about a 15/20 minutes from the city center. What really made the difference was the staff, everyone was incredibly friendly, kind, and welcoming, and made us feel right at home. A special mention goes to Khalid, who was exceptionally kind and always ready to help with anything we needed. Truly a wonderful person who made our stay even more enjoyable.
• Hannah (10/5): An exceptional stay with outstanding service and impeccable cleanliness. - My friend and I had an excellent stay at this hotel and genuinely couldn’t fault it. From the moment we arrived, the staff were incredibly welcoming, professional, and always willing to help with anything I needed. The level of service really stood out and made the whole experience feel effortless and relaxing. The cleanliness was exceptional-everything from the room to the common areas was spotless and very well maintained. It’s clear that the team takes great pride in keeping the hotel to a high standard. The room itself was comfortable, bright, large in size, well-equipped, and thoughtfully arranged, making it easy to unwind after a long day. Every detail felt considered, which really added to the overall experience. I would absolutely stay here again and highly recommend it to anyone looking for a place that combines outstanding service with top-level cleanliness and comfort. I could not fault it.
• Agostina (8/5): Increíble paisaje y descanso en paz - El servicio desde la llegada es excelente, el personal no podría ser más amable. El desayuno es magnífico incluso teniendo restricciones alimenticias. La ducha se tapaba un poco y había un perro atado en la entrada, más allá de eso todo excelente
• Nicolas (9/5): - L’originalité du lieu, la gentillesse du personnel, la propreté et la vue sur les montagnes L’établissement est un peu loin du centre mais c’est ce qui fait son calme et son cadre exceptionnel
• Judith (10/5): Beautiful, relaxing hotel - Beautiful hotel, staff were so friendly and kind. Loved the pool. Amazing views. The hammam was exceptional. Breakfast was lovely. Would stay here again in a heartbeat. Website says 15 minutes from Marrakech, but it’s really more like a 30-40 minute cab ride with traffic. Not an issue, but good to be aware.
• Fabrice (10/5): Parfait pour le repos - Magnifique séjour dans cet hôtel. Le personnel est vraiment aux petits soins, très humain et toujours attentionné. L’établissement est très propre, parfaitement entretenu et vraiment très joli. Il est un peu isolé, mais c’est justement ce qui fait son charme, et l’hôtel propose des services de déplacement très pratiques. Mention spéciale pour le spa où nous avons passé une après-midi incroyable grâce à une dame au cœur en or qui a pris soin de nous comme si nous étions de sa famille. Nous repartons ravis et reviendrons avec grand plaisir ! Rien
• Goupil (3/5): Déçu par l’hôtel et ses prestations noté 5 étoiles nous ne recommandons pas du tout - La literie Piscine non chauffée Accueil emplacement Pas de carte tout sur un qr code Tarif de l’eau 7 € la bouteille
• Douglas (7/5): A lovely new hotel with great potential, though some service and organisation issues - The hotel is very new (opened around September 2025) so everything feels modern and well maintained. The room and hotel were very clean. The staff were friendly and welcoming throughout our stay. The grounds are lovely, especially in the evening with the fire pit which creates a really nice atmosphere. The food quality was generally good, particularly dinner. Our airport transfer arrived about 10 minutes late, and we had to call the hotel to check where it was. The shower in our room had a missing nozzle and the drain didn’t work properly, which meant water pooled during use. There are no phones in the rooms to contact reception, which makes it less convenient if you need assistance. The room felt smaller than expected based on the listing photos. Breakfast was very good on the first morning, however on the second morning the service was slow and inconsistent. What arrived did not match what we ordered from the menu. For example, we ordered the Oriental and Moroccan breakfasts, but were initially brought a continental breakfast instead. The shakshuka was served with the eggs essentially raw (both whites and yolk uncooked). The waiter explained this was their version of sunny-side-up eggs, so we accepted scrambled eggs instead, although the dish then came back as scrambled eggs rather than shakshuka. We were also told the Moroccan side dishes would be brought instead of the continental ones, but these never arrived. We also booked a 5-hour excursion through the hotel (1,800 MAD for two people) as we specifically asked for a hiking-focused trip with no tourist stops. However the hiking portion lasted less than an hour, and the tour included several stops at tourist shops. We were also told a guide was included but had to pay an additional 110 MAD. On the return journey the driver stopped for Friday prayers — which is understandable — but we were told it would take about 10 minutes and we were left outside a mosque for around 40 minutes. As we were only in Morocco for two nights, this was frustrating. We raised the issue with the hotel and they apologised, explaining that the excursion was run by an external tour company, although no further resolution was offered.
• سيف (10/5): -
• Stéphane (10/5): Le meilleur de notre séjour - Les équipements La literie La propreté La qualité de la restauration Le potager maison Le calme La disponibilité du personnel Le jardin L'espace piscine jacuzzi Vue sur l'Atlas Les travaux derrière l'hôtel comme partout à Marrakech
• Clara (7/5): Désorganisé - - La propreté - Les infrastructures même si la salle de sport etait trop visible à mon goût des autres clients bien que la vue soit jolie - Le spa un peu petit mais l'amplitude des horaires est vraiment un plus - Le service des serveurs - Le fait de devoir s'y prendre a plusieurs reprise pour que le personnel prennent en compte vos demandes (excursions, massage) J'avais fait une reservation organisée de tout ce que je voulais faire avant de venir rien a ete pris en compte j'ai du tout refaire sur place, et je devais tous les soirs verifiés que c'etait OK car sinon ça ne l'était pas . Ils ont même oublié de me prendre mon excursion de randonnée equestre rt j'ai du m'y prendre seule)
• kristelle (8/5): Séjour très agréable et reposant au Yin hôtel &Spa - l'hôtel est très agréable et le personnel est très dévoué... Le petit déjeuner est très bien servie à table et les propositions de menus sont très complètes. La chambre très spacieuse et vraiment magnifique très bien tenue. Nous avons vraiment apprécié le silence la nuit, pas un bruit. Nous avons moins apprécié la distance qui oblige un déplacement payant ... Il faut organiser un service de navette 3 ou 4 fois dans la journée pour éviter des couts de taxi plusieurs fois dans la journée.
• Billel (9/5): - Une des personne (Omar) très désagréable et irrespectueux envers les clients dans sa manière de parler
• Manon (9/5): - L’accueil était super et tout le monde était aux petits soins. Très beau hall d’entrée et cuisine très bonne. Ce que je retiens de l’hôtel c’est vraiment le personnel qui était adorable, très pro. Le mobilier de la chambre était à mon sens un peu spartiate. Cela manquait d’un petit bureau pour pouvoir écrire, et d’une petite chaise dehors devant la chambre pour profiter de l’extérieur. De plus les draps du lit avaient quelques trous. Pour un 5 étoiles je trouve ça dommage.
• Faris (10/5): Hôtel Sublime - Sublime
• Catherine (10/5): Un séjour merveilleux et reposant. On a adoré !!! Et on reviendra ! - Le personnel est adorable et aux petits soins. La vue sur l’Atlas est magnifique. Le jardin est bien entretenu. C’est calme et reposant. La piscine est belle. La décoration est moderne et faite avec goût et originalité. C’est une petite structure avec donc pas trop de clients. Les soins esthétiques sont supers. L’insonorisation de la chambre est à améliorer. Quelques petits détails dans l’équipement sont à revoir. Le chemin d’accès est à goudronner dès que possible.
• Benjamin (10/5): - Le calme, la vue sur l’Atlas, le personnel
• Cazzato (7/5): - Die Ruhe am Pool die man geniessen durfte und die Aussicht auf das Atlas Gebirge. Einfach fantastisch! Zum Personal muss ich dennoch sagen, dass der Service Ausgezeichnet war und alle sehr Freundlich und Verständnisvoll sind. Ein absolutes Top Team das ich gerne wieder Besuchen möchte Der Abendverkehr war zu hören aber es war nicht allzu störend.
• ANCA (10/5): Alojamiento increíble - Nada más entrar por la puerta de recepción y ver las montañas nevadas al fondo, el jardín precioso con palmeras y piscina y el césped verde, un paraíso. La habitación que reservamos era de las más pequeñas pero aún así tenía una cama extra grande (muy importante) con todo limpio y una ventana gigante con vistas Preciosas. El desayuno fue muy rico y con muchas opciones, pero la sorpresa fue la calidad de comidas y cenas, una noche tuvimos que darle la enhorabuena al chef porque superó todas nuestras expectativas. También hicimos uso de Hammam y masaje, salimos como nuevos. Quizás buscaría para ofrecer excursiones de calidad porque nosotros cogimos una a Ourika pero el conductor se limitó a hacer paradas en sitios donde otros amigos suyos nos enseñaban alguna cosa (con su correspondiente propina). Fue muy majo pero era un simple chofer, incluso en Madrid pot ese dinero te esperas otra cosa.
• GEORGE (7/5): - Είναι πολύ μακριά από το κέντρο περίπου 25 λεπτά . Η διεύθυνση του ξενοδοχείου είναι καταχωρημένη λάθος στις πλατφόρμες μεταφοράς ταξί κ υπήρχε τεράστια δυσκολία κάθε φορά που καλούσαμε ένα ταξί να μας βρει .
• Allan (8/5): Wish that we had stayed longer - The layout of the various rooms all being separate
• Amine (10/5): -
• Mathias (10/5): -
• Mohammed (8/5): Yin - Repos total Les prix du mini bar
• Wail (10/5): -
• Nayma (10/5): Fantastisch! - Het personeel en hoe schoon alles is. Alles beviel. Het is wellicht het beste hotel waar ik ooit ben gebleven.
• Hamid (10/5): Magnifique - Tout
• Lamia (10/5): Séjour zen à l’état pure - La gentillesse du personnel et l’architecture de l’hôtel Absolument rien du tout
• Bn (3/5): -
• Eleonora (10/5): Struttura bellissima ma necessaria la macchina - Struttura nuovissima e molto bella, curata in ogni dettaglio. Personale accogliente e super disponibile. Se si ha la macchina e si vuole stare comodi e lontani dal caos della medina la stra consiglio. Necessaria la macchina perchè situata a 25/30 minuti dal centro e da qualsiasi servizio. La strada per raggiungere l’hotel è abbastanza brutta, non il massimo da fare di notte.
• Ibe (10/5): An excellent place but poor location - Everything asides the location The location
• Mike (7/5): -
• Francess (10/5): A truly beautiful place with an incredible ambiance and an exceptionally warm welcome. Every detail feels top-notch. An - A truly beautiful place with an incredible ambiance and an exceptionally warm welcome. Every detail feels top-notch. An unforgettable stay—you won’t regret choosing this place.
• Anais (9/5): Accueil incroyable ! - Le personnel est incroyablement accueillant ! Aux petits soins, plus que serviable ! Merci pour tout ! La chambre est très bien décorée, très propre ! La nourriture était incroyablement délicieuse ! Le petit déjeuner hyper copieux ! La piscine non chauffée (bcp trop froide hors saison pour y mettre les pieds). C’est le seul petit point négatif de cet incroyable hôtel !
• Véronique (10/5): Un véritable havre de paix - L’hôtel YIN est bien plus qu’un lieu de séjour : c’est une parenthèse enchantée. Niché au creux d’un jardin verdoyant, il offre une atmosphère paisible, raffinée et profondément apaisante. Chaque détail est pensé avec soin, du décor délicat à la sérénité qui règne en ses murs. Mais ce qui rend cet endroit véritablement exceptionnel, c’est la gentillesse et la serviabilité du personnel. Présents sans être envahissants, toujours souriants, attentionnés, discrets et profondément humains, ils incarnent l’hospitalité marocaine dans ce qu’elle a de plus noble. On se sent accueilli, écouté, respecté… comme chez soi, en mieux. Merci à Noura, Doha, Abdel, Omar et à toute l’équipe pour ce séjour inoubliable. Nous repartons le cœur léger avec l’envie certaine de revenir. Une adresse précieuse que nous recommandons les yeux fermés.
• Claire (10/5): Une équipe en or pour un séjour inoubliable ! - Un immense merci à toute l’équipe de l’hôtel pour ce séjour inoubliable. Au-delà du cadre magnifique, c’est vraiment l’humain qui a fait toute la différence. Nous avons été accueillis avec une gentillesse rare, une attention de chaque instant, et un véritable sens de l’hospitalité. Un merci tout particulier à Farouk, Aya et Abdou pour leur bienveillance, leur sourire et leur disponibilité à chaque moment. Vous avez marqué notre séjour. Mais au-delà de ces visages que nous avons croisés chaque jour, je tiens aussi à remercier du fond du cœur tous ceux que l’on ne voit pas toujours : le personnel de ménage qui veille à la propreté irréprochable des chambres, les équipes en cuisine qui concoctent chaque matin un petit-déjeuner savoureux, les techniciens, les jardiniers et tous ceux qui œuvrent dans l’ombre pour offrir aux voyageurs un lieu aussi apaisant qu’exceptionnel. Vous êtes les piliers silencieux de cette belle expérience, et votre travail mérite d’être salué. Merci à chacun d’entre vous pour votre professionnalisme, votre chaleur et votre générosité. Nous repartons le cœur rempli de gratitude.
• Paula Guadalupe (10/5): Loved it - I my stay was 10/10! The room was beautiful, very clean, and comfortable. Every member of the staff was very friendly and helpful. I especially want to thank Mehdi at the front desk because he went above and beyond to make my stay enjoyable. He gave me great information about local tours and was always willing to help with anything I needed. I truly appreciated the warm hospitality. I would definitely stay here again! Maybe I just improve the gym equipment
• Pawel (8/5): - Wystrój i widok na góry Byliśmy w grudniu i było zimno w pokoju i łazience
• Diane (10/5): Beautiful tranquil isolated Hotel. - Beautiful setting looking over the Atlas mountain. Great rooms all individual mini villas. Great staff and cocktails and the food was excellent. I also enjoyed a hammam in the mini spa area. A wine list should be provided with prices. Large water bottles in the room and ensure guests checkout of Netflix! Pillow menu would be a good option for this standard of hotel. Note this is a 30 minute drive from Marrakesh. There is nowhere to walk to from the hotel.
• Liza (8/5): Top! - Locatie! Spa
• Laura (10/5): A peaceful and tranquil boutique experience - Upon arrival the staff were very attentive. Everyone was smiling and happy to help. We opted for the Moroccan breakfast on both days and this was very fresh and tasty, as were the lunch/dinner offerings. The hotel both internally and externally are a delight on the eyes and offer the boutique and tranquil atmosphere it promises. My favourite thing about our stay was the Hammam and massage! I highly recommend if you want some quiet time to rest, restore and be amongst some nature! Nothing at the location we "didn't" like - there were a few leaks after some heavy rain pour, however, this did not effect our stay nor bother us and I am sure they will rectify asap.
• Sofie (10/5): Een wondermooi hotel in een rustige omgeving. - Prachtig hotel, wellicht het mooiste waar ik ooit verbleef. Het personeel is zeer vriendelijk ! Ik kreeg een gratis kamer upgrade- werkelijk een juweeltje. De verwelkoming in het hotel was bijzonder: terwijl het personeel voor de check-in zorgde, werd ik verwend met thee en koekjes. Jammer dat ik niet langer kon blijven !
• yazid (10/5): Amazing!!! El perfecto!!! - I highly recommend this place. My entire stay was amazing the staff were very friendly and helpful. They had the best spaghetti bolognese I have ever had in my entire life 😍😍
• Edita (10/5): - We had a wonderful stay and everything was absolutely perfect. The hotel is new, small, and spotlessly clean, which made it feel very cozy and comfortable. The staff was incredibly kind, attentive, and always smiling, making us feel truly welcome. The food was delicious and carefully prepared, and the surroundings are beautiful and peaceful.
• Stefanie (8/5): En underbar get-away från tempot i Marrakesh med många faciliteter som gör att du kan stanna kvar på boendet. Underbar p - Fantastisk trädgård och vid säsong en trevlig pooldel och terrass att vara vid. Underbar utsikt över Atlasbergen när vädret tillåter! Personalen var underbara och gjorde allt för att vi skulle trivas och hjälpa oss hitta aktiviteter Läget låg en bra bit från center och det var inget runt om kring att tex gå en promenad. Vi hade en kub 1 som låg på bottenvåning och det var väldigt mycket insyn då personal och gäster gick på gången strax utanför. Vi fick ha gardinerna stängda under nästan hela vår vistelse
• Kevin (10/5): - merci à melanie d'avoir rendu mon sejour inoubliable au plaisir de revenir

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