Smartr Porto Gaia & Spa

Location: 164 Rua Cândido dos Reis, Porto, pt

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - Anytime

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Safety deposit box
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Lower bathroom sink
• Emergency cord in bathroom
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• CCTV outside property
• Security alarm
• Key card access
• Television in common areas
• Free wired internet
• Golfing on site
• Internet access
• Bulk dispenser for toiletries

Rooms Available

• Apartment

  This air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower. Meals can be prepared in the well-fitted kitchen, which features a refrigerator, an oven, a microwave and a tea and coffee maker. The apartment features a dining area, a wardrobe, a safe deposit box, a sofa and a TV. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Toaster
  • Coffee machine
  • Dining table
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Single-room air conditioning for guest accommodation

• Superior Studio

  The well-fitted kitchen features a refrigerator, an oven, a microwave and a toaster. The studio provides air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Toaster
  • Coffee machine
  • Terrace
  • Dining table
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Single-room air conditioning for guest accommodation

• Studio with Terrace

  In the well-fitted kitchen, guests will find a refrigerator, an oven, a microwave and a toaster. The studio offers air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Toaster
  • Coffee machine
  • Terrace
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Single-room air conditioning for guest accommodation

• Apartment with Balcony

  This air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower. The well-fitted kitchen has a refrigerator, an oven, a microwave and a tea and coffee maker. Boasting a balcony, this apartment also features a dining area, a wardrobe and a TV. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Toaster
  • Coffee machine
  • Dining table
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Nicolas (8/5): -
• Frei (8/5): - Gute Lage direkt an der Dourofluss-Promenade. Mit dem Personal wurde über Whatsapp kommuniziert. Bei Anliegen oder Problemen wurde sofort gehandelt und die Wünsche erfüllt. Der Wasserdruck im Bad war sehr gering. Keine Reinigung des Studios während des Aufenthaltes.
• Aleksandra (8/5): -
• Hyrve (8/5): - Noe problemer med digital innsjekking
• Marcos Jose (10/5): -
• Natalia (10/5): Overall, we have very fond memories of our stay. As I mentioned before, the location is truly one of the hotel’s stronge - Location, cleanliness, and above all, excellent communication with the hotel. We communicated via WhatsApp and received a response within a few minutes, no matter what time we wrote. We felt very well taken care of. What we did not like was the difficult communication with the lady working at the reception as she spoke poorly English. We had reserved the sauna and arrived at the agreed time, but she had not heated it and told us to come back an hour later. The sauna was supposed to be included in the price, but she asked us to pay extra for it. Only after we showed her our messages with the hotel did she allow us to use it.
• Marie (9/5): Voyage entre copines - Très bien placé dans Porto. Établissement très propre et très bon petit déjeuner. La seule petite chose qui est dommage c'est que le petit-déjeuner commence à 8h et pas un peu avant.
• Filomena (10/5): Foi tudo ótimo - É um alojamento sem contacto e aceita check in tardio Por ser um apartamento, acho que devia ter alguns temperos e condimentos básicos para se poder cozinhar,
• Jørgen (9/5): Dejlig nyrenoveret bolig, tæt ved floden på Gaia siden.. - Ligger super centralt ved floden og på Gaia siden. Gaia siden er lidt roligere og mindre turistet.. Et stykke at gå hverdag for at komme til centrum
• Jeroen (9/5): aan te bevelen / fijn appartement op goede locatie - ruim, schoon appartement op goede locatie, duidelijke+tijdige communicatie mbt. toegangscodes, goed ontbijt, vriendelijk personeel dat een stap extra deed voor hun gasten (eg. opslag koffers op vertrekdag). het roof-top zwembad was helaas dicht/leeg.
• Nikita (10/5): -
• Katarzyna (10/5): - Amazing location, very clean and friendly place. Staff treated us with free breakfast which was delicious. Highly recommended, great value for money
• Hugo (8/5): -
• Lucia (8/5): - Lo espaciosa que fue la habitación y la cercanía a la zona turística. El spa estaba cerrado y no nos informaron antes de ir.
• Tamara (10/5): - Limpieza, camas cómodas y una ubicación perfecta. Las vistas al río y las bodegas super bonitas. Menaje de cocina más que correcto y desayuno sencillo pero perfecto para nosotros.
• Ana (9/5): - A localização é muito boa
• vinh nghi (8/5): allgemein ist zu empfehlen wegen die Lage. - sehr gute Lage, gute Frühstück und nette Mitarbeiter. sehr schlechte, schwache Internetverbindung, die Balkontür ist kaputt, lass sich nicht schließen, wird nicht repariert trotzdem Meldung.
• Patricia (9/5): -
• Liliana (9/5): -
• Štěrba (10/5): -
• Nuno Oliveira (10/5): Excelente -
• Silvia (10/5): - L emplacement et le calme de la rue qui nous a permis de bien dormir. Literie super confortable et un personnel très sympa . Que la piscine ne soit pas opérationnelle.
• jimmy (10/5): A savoir - Tout était parfait Bien préciser sur booking qui faut s’inscrire sur le site de l’hotel pour y accéder
• Luis Pedro Vilar Esteves (10/5): -
• Grażyna (8/5): -
• Iker (7/5): -
• Fernando (9/5): -
• David (10/5): -
• Sara (10/5): Great stay! Loved the place! - I liked that the location was quiet and not in the middle of the hustle and bustle, but close enough to everything! Easy check in and out, the apartment was beautiful, having breakfast option was great, and the breakfast was great! Everything was fantastic! The rooftop pool was closed-I wish that was disclosed to us in advance. Luckily it was too cold so it didn't matter (otherwise I would've been upset!)
• Diana (10/5): -
• Christina (8/5): Mysigt, lagom stort & god frukost i mysig matsal med terrass - Lugnt , skönt, bra läge, mysig terrass! Svårt med kodlåsen till rummen.
• Madalin (10/5): Excellent! - I loved the apartment, I loved the view, perfectly clean, great location, easy and clear instructions for check in, super responsive and ready to help with everything! Trully excellent place! 10 of 10! I simply don t have something to add or complain about! Thank you again! ♥️
• Christina (7/5): -
• Tony (10/5): -
• Toby (8/5): Fab room, great location, just needed clarity around breakfast options and pool out if action (not that either element a - Rooms were great, exceptionally tidy Couldn’t really work out the 5th floor, pool was empty, building works going on, the small restaurant was set up but there was not details anywhere 🤷🏻‍♂️
• Vicent (10/5): - El personal muy amable y atento.
• Bengt (9/5): Första resan till Porto - Kändes som ett fräscht boende, allt var helt och rent. Vi upplevde ett trevligt bemötande från personalen. Jag hade svårt att lista ut hur kodlåset till lägenhetsdörren fungerade vid ankomst. (Det kan ha varit mitt eget fel).
• Patrícia_ (9/5): - Localização e conforto do apartamento. Dados do cartão de crédito necessários para check in,a APP do banco não permitiu essa autorização e tornou o check-in complexo mesmo já estando paga a reserva. A pessoa disponível para ajudar foi simpática mas ainda assim foi chato a demora
• Monika (10/5): Nice place. - Great location,nice appartment. A knife in the kitchen would be good to add in the kitchen.
• Lilyana (8/5): - The location was perfect. The suite was nice and clean. There were 2 beds put together and always a hole in between which was not comfortable for sleeping. We didn't find the indoor pool that we saw in the picture. The bar outside was with no staff during the day so we considered it as close.
• Débora (10/5): - Espaço espetacular, apartamento super acolhedor a localização é perfeita. Vista do terraço 5 ⭐️ Super recomendo.
• ANGEL LUIS (8/5): - El apartamento muy limpio y bastante nuevo. La ubicación muy buena Recomiendo aparcar en el parking de la estación General Torres, está abierto pero son 12 euros día La recepción es online, te dan un código cuando llegas para entrar, puede ser bueno sino quieres tratar con nadie. El bar estaba cerrado y la piscina en obras (aunque todavía no era temporada)
• MARIA DEL CARMEN (8/5): Escapada a Oporto - Ubicación a pocos metros del paseo del rio No se puede entrar antes de las 15:00. Nos dieron el código casi a las 15:30 Por lo demás , bien
• Jorge (9/5): 1 noche en Oporto - La ubicación y la habitación es grande y tiene de todo. El bar y la piscina estaban cerrados y eso que hacía un día magnífico.
• Darriux (10/5): -
• Marco (8/5): - Lage ist super. Betten insbesondere die Schlafcouch war sehr durchgelegen.
• Larise (8/5): Foi cansativo esperar por quatro horas para fazer o check in, mas a estadia em si, foi confortável. - Gostei que o quarto é muito aconchegante e a cama confortável, tem uma luz natural linda da janela, e tinha tudo de bom mesmo. Chegamos no alojamento às 20hrs e meia, mas só conseguimos entrar às 23hrs , pois tentamos entrar em contacto várias vezes e só nos atenderam quase as 22hrs, e depois a fim de conseguir o link para preencher o formulário do check-in
• Francesco (7/5): - Posizione, arredo, vista La richiesta di inserire i dati della carta come cauzione su un sito esterno a Booking e l’assenza di persone fisiche con cui parlare
• Andre (10/5): -
• Patricia (9/5): - La situación es muy buena
• Diogo (10/5): -
• RODRÍGUEZ (10/5): - Todo La tasa me parece alta para las mascotas
• lbotao (10/5): - A localização é excelente, a 2 minutos a pé da zona ribeirinha de Vila Nova de Gaia. O quarto tem tudo o que é necessário. À chegada deparamo-nos com um problema no quarto, o qual ficou resolvido em poucos minutos. Recomendo vivamente.
• Maria (10/5): A wonderful hotel. - The room was very spacious and had a small kitchenette which came really handy when we wanted to make something to eat. The place also had a nice patio in the last floor with a pool which had a really nice view. Lastly the location was really good because it was right near the river and close to restaurants and stores.
• María Jose (10/5): - Excepcional y perfecta ubicacion No hay nada que no me gustara
• Carla (10/5): - Alojamiento perfecto,muy bien ubicado,muy limpio
• Alexandra (8/5): Alojamento ótimo - A localização é excelente, mesmo próximo às caves da Porto Cruz. A vista é incrível no quarto onde ficamos. A decoração é muito bonita e moderna. Reforço a disponibilidade da equipa em solucionar uma questão na nossa reserva, que não foi culpa do alojamento, mas que fez toda a diferença na nossa estadia e para que tenhamos ficado fãs do alojamento. Não é que não tenha gostado propriamente, é mais uma questão pessoal, mas senti falta da TV virada para a cama para um pouco de lazer antes de dormir (as TVs não são viradas para as camas/áreas de dormir e sim para a zona de refeições).
• Cristiano (9/5): -
• Cristina (10/5): Óptima estadía! - Muito bem localizado a 5 minutos a pé da Ribeira de Gaia. Cama confortável. Estúdio com tudo o que é necessário para uma estadia agradável. A Sandra é super prestável e simpática. Nada
• Chaput (9/5): Vacances au.bord du Duro - Localisation parfaite... le principe des codes pour accéder au logement très judicieux Petite surprise sur le coin salon....pas de banquette mais sans importance car nous ne sommes pas restés longtemps dans le logement..juste dormir et prendre le petit déjeuner
• Inês (10/5): -
• Bárbara (7/5): -
• marta (6/5): -
• Hélène (9/5): -
• Costa (10/5): -
• Robin (9/5): Very comfortable clean apartment in good location for a good value. - Very comfortable space, bed, seating area, great location for exploring Vila Nova de Gaia, nice amenities including tea kettle, coffee machine, towel heating rack, and all for a good value. Easy access and elevator. Small outdoor terrace. Relatively quiet. Minimal utensils for food preparation (no knife) and steel shutters in living area didn’t completely close.
• kaatje (10/5): Smart spa & hotel Gaia. Jullie zijn geweldig, ik mis julie - De locatie was super. Een gezellig café aan de overkant met hele aardige mensen en normale prijzen. Die je niet als toerist behandelen het voelt alsof je 1 van hun bent. Ik reis met mijn kat. Mijn kat heeft genoten in de spa de dames van de spa waren heel lief en vroeger zelf of ze op poesje mochten passen. Dus als ik een biertje ging drinken kreeg mijn kat haar nagels gedaan en een massage. Dat is misschien een beetje overdreven. Ze is daar wel heel erg verwent en vond het geweldig in de spa. Op het dakterras kan je heerlijk uit de wind van de zon genieten met een prachtig uitzicht. Ik bleef wen maand en iedere week werd mijn kamer heel grondig schoongemaakt. Ook weer door een hele aardige meid. Nieuwe handdoeken en genoeg handdoeken voor een week. Nieuw beddengoed op het bed en goed dik katoenen spierwit beddengoed. Etensresten voor mijn kat en een slaap mandje. Alles was nog sparkling nieuw. Het beste bed die ik ooit heb gehad in portugal. Goed matras en groot prima voor lange mensen. Hele mooie nieuwe keuken en badkamer met veel waterdruk. De keuken had zelf een mini vaatwasser die heel goed schoon wast in 1,5 uur. De tv leek net een spiegel zo dun. Spliksplinter nieuw geweldig beeld. En uitmuntend zender pakket. De tv had alle mogelijkheden. Ze hadden 24/7 service. Die ook weer super aardig en behulpzaam waren. Ik zou ze een 100 willen geven helaas is een 10 het hoogst. Buitengewoon geweldig. !!!! Heerlijk, perfect. !!! Ik mis het personeel en het mooie appertement en de buurt nu al. Ik ben pas 2 dagen weg Helemaal niks. Het was beter dan heel goed. Ik heb zo genoten daar. Geweldig love it.
• DAEHOON (9/5): - 동루이스 상단이 보이고 전체적으로 예쁨 수압이 약함
• Sherry (10/5): Good location, good value, good accommodation. - The location was great! The apartment was well-stocked and had everything we needed. I like to watch TV in bed, but the TV was in the kitchen area.
• Leonan (10/5): -
• Jéssica (10/5): Atendeu completamente nossas necessidades e com certeza voltaríamos. - Gostamos muito dos quartos, que atenderam às expectativas em questão de tamanho, limpeza e qualidade geral. O check-in é online e não há receção, basta pedir o código através do contacto do alojamento. Chegamos às 22h e pudemos entrar com tranquilidade. A rua do hotel é perpendicular ao rio, em uma área aparentemente agradável. Dentro do quarto, há uma pequena área de cozinha em que há armário com copos, pratos, panelas e talheres. Também cooktop, lavatório (pia), microondas, cafeteira e forno. Foram-nos fornecidos como cortesia material para lavar a louça, algumas cápsulas de café e sachês de açúcar. Havia ainda uma boa quantidade de tomadas (fichas). Na questão da cama, o sofá-cama se desdobra em uma confortável cama de casal de tamanho médio, e foram-nos fornecidos edredons e travesseiros extras. As duas camas twin são igualmente confortáveis e, quando juntas, servem de cama pra até 3 pessoas. Havia luzes que podiam ser acendidas ao lado da cama, e também tomadas e um ponto para cabo de internet. A vista não tinha nada demais, mas tínhamos uma varanda simples, o que é bem bom. As cortinas cumpriam bem sua função e em um dos quartos havia também cortinas blackout, embora talvez houvesse nos dois, mas não verificamos. Havia também no quarto uma pequena mesa com cadeiras, um ar-condicionado e uma televisão smart com vários canais. A casa de banho é de bom tamanho, limpa, e com as comodidades esperadas (toalhas, champôs, sabonete de mãos, papel higiênico). Havia também um aquecedor de toalhas, o que foi muito cômodo. O check-out aparentemente não tem qualquer formalidade, basta deixar o alojamento dentro do horário limite. O acompanhamento da reserva é feito via contacto de WhatsApp com a gerência, que responde com rapidez e prestatividade. Uma pequena complicação que tivemos foi para abrir e fechar a porta da casa de banho, que era muito pesada, mas com alguma força foi-nos possível usá-la. Além disso, a pressão da água no chuveiro era um pouco fraca. Algo que não é culpa do hotel é que a área tem alguma dificuldade para vagas de estacionamento. Entretanto, nada disso foi grande incômodo, e com certeza repetiria a estadia caso surgisse a oportunidade.
• Raquel (10/5): -
• Augusto (9/5): -
• Nuno (8/5): Excecional relação value for money! - Instalações limpas e modernas, junto ao centro da ação. Não é defeito, é feitio: estacionamento.
• Benito (10/5): -
• Michael (3/5): No spa - jacuzzi and sauna don’t belong to the hotel - My complaint was attended quickly but without offering any solution nor accepting to make additional charges visible on the site. It’s not a spa hotel. It’s misleading with pictures and description to have a jacuzzi and sauna which in reality do not belong to the hotel but cost 65€ extra for two per use. It’s extremely frustrating when hotels do that because I would’ve chosen a different hotel.
• Mihaela (9/5): - Das Appartement hatte alles was man braucht, Geschirr, Kaffee und Wasserkocher. Das Bett und die Kissen waren super, nicht so weich wie man in Hotels erlebt. Sehr nahegelegenen zum Weinerlebnis. Die Mitarbeiterin am Telefon (musste dringlich was klären) war sehr nett und hilfsbereit. Das Wasser aus der Dusche hatte sehr wenig Druck, deswegen gibt's ein Punkt Abzug. Leider gab kein Frühstücksangebot obwohl auf die Webseite was anderes steht.
• Diana (10/5): -
• Tânia (8/5): Agradável, bastante acolhedor e vista bonita - Apartamento com bastante conforto. Localização. O facto ter tentado entrar em contacto e ninguém ter-me atendido no 1 dia..
• Alejandra (1/5): -
• Saul (6/5): Viaje roma tocó Oporto - La ubicación Que el spa era de pago cuando en la página no lo indicaban
• Sabine (8/5): - Petit déjeuner complet tout était très bien La taille de la piscine vraiment très petite et mal entretenu car carrelage manquant de plus non chauffée
• Zhirong (10/5): -
• DINA MARIA (10/5): FOI UMA ESTADIA PERFEITA. NADA A RECLAMAR - não pedimos café da manhã TUDO estava PERFEITO
• Romy (9/5): -
• Iria (9/5): - Muy limpio y cómodo. La tele no funcionaba.
• Alex (10/5): -
• Anette (9/5): - Es war alles super Es hatte einen muffigen (Abfluss-)Geruch im Zimmer und die Dusche war sehr schwach (wie verstopft)
• Felipe (9/5): -
• Catia (10/5): -
• Brad (10/5): wonderful place and experience - The location and view were amazing Wifi seemed to go out randomly in my room, no iron or ironing board
• Matilde (10/5): Olá Smartr, bom dia💫. Foi muito bom estar mais uma vez com vocês🥰 As instalações continuam super confortáveis, amei 🥰 Mu - O conforto do quarto Sentimos falta do pequeno almoço
• Christopher (7/5): -
• Romano (7/5): -
• Petr (8/5): -
• Paulo Miguel Santos (10/5): - Excelente localização
• RITA (10/5): -
• Ana (10/5): -
• Nicolas (8/5): Buena estancia aunque un poco cara - Muy bien ubicado y muy limpio y acondicionado. El proceso de checkin y de llegada es bastante tedioso y se hace muy largo y difícil de completar. El precio es caro para lo que ofrece.
• Carolina (10/5): Muito confortável e boa vista (3° piso) - Gostamos de tudo

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