Be Your Home - Guest House Montegrappa Terrace

Location: Via Monte Grappa, 36, Civitavecchia, it

Star Rating: 3 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Air conditioning
• Terrace
• Non-smoking throughout
• Cashless payment available
• Fire extinguishers
• Smoke alarms
• Free wired internet
• Internet access

Rooms Available

• Double Room with Private Bathroom

  This air-conditioned double room includes a TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Dining table

• Double Room with Private Bathroom

  The double room features air conditioning, a wardrobe, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen

• Double Room with Private Bathroom

  This air-conditioned double room includes a TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Dining table

• Double Room with Private Bathroom

  This air-conditioned double room is consisted of of a TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Dining table

• Double Room with Private Bathroom

  This air-conditioned double room is consisted of of a TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Dining table

Guest Reviews

• Bruce (10/5): - Appreciated being able to check in early as we disembarked from our cruise early in the morning.
• Guest (9/5): Propre et proximité des croisières - Propreté Lit confortable et literie impeccable Rénové Proximité du Terminal de croisières Système de code un peu compliqué
• JAVIER (10/5): - Limpio y organizado
• Kevin (9/5): - The Guest House is ideally located to shops, restaurants and cruise ship ports. The room was very clean and comfortable. It was definitely a safe place. There is no staff onsite, however, they communicate via text very fast! We were very fortunate to meet the owner, she was awesome!
• Wendy (10/5): Modern, clean, everything we needed! - Wonderful, in a local area away from the Main Street. Short walk to a variety of fun restaurants and a supermarket just further down. Modern, compact and super clean with opening doors to a private patio area. TV options plenty and free wifi. Shared kitchen for tea and coffee in the morning, home away from home. Well priced, wish we’d had more time to stay. We met the hosts who went out of their way to help us with transport to the port. Highly recommend. Lovely people.
• Segolene (10/5): - La salle de bain, la terrasse, la climatisation, la propreté, l'emplacement
• Manuela (10/5): -
• Juan Carlos (9/5): Me encantó. - La ubicación y las Instalaciones interiores. Muy cómodas y con buenas condiciones de servicio. Buffet compartido, etc. La entrada estaba en refacción y nos dio mala impresión al principio. No estaban bien explicadas la forma de manejarse con los códigos de ingreso.
• Mehdi (8/5): -
• Bacchelli Ercolessi (10/5): -
• Eva María (5/5): - Tiene peores condiciones que en las fotos El bloque está deteriorado, no tiene ascensor, y la puerta de la entrada se queda atrancada. Para entrar por segunda vez tardamos más de 20 minutos en abrir la puerta. Llamamos por teléfono al teléfono de contacto de urgencia y nadie nos contestó. Porque finalmente conseguimos abrirla sino hubiésemos dormido en la calle.
• Manuela (9/5): -
• Rusalin 1 (10/5): -
• Brooklynn (4/5): Like an escape room, but with less logic and worse Wi-Fi. - Let’s say this: once you actually manage to get into the building (meaning: after decoding the multiple entrance codes, realizing the “gate” can be climbed easier than opened, walking past an aluminum door hanging on for dear life, and navigating through a floor that looks like it’s waiting for renovation funding) the room itself is visually okay. The bed was genuinely comfortable, and the air conditioning was quiet and efficient, which felt like small mercies. Location-wise, it’s close to the port and the train station, but that was totally irrelevant to us.. The whole experience started with a bad first impression and unfortunately never recovered. The building feels neglected, like someone just gave up halfway. What was advertised as a “studio apartment” turned out to be a bedroom with a shared kitchen right down the corridor. The soundproofing? Basically nonexistent. We could hear every door slamming in the hallway (since we had room number one, which is literally 50cm away from the main entrance of that corridor), every creaky floorboard, and even the young singer from a nearby bar who, bless her soul, gave us an unsolicited concert till around 00:00. The retro-balcony doors from the 80s didn’t close properly and moved every time someone opened the main entrance, the wooden shutters from another decade naturally let the first rays of sunlight wake us up at dawn... that is, just before 6 a.m., and combined with the crowds heading to work early, add in a bright emergency exit light above the entrance door and you’ve got a sleep setup that feels more like a sleep experiment. The shower? So narrow it bordered on claustrophobic, with water pressure so low it felt symbolic. Hot water took ages to appear. The Wi-Fi barely worked, didn’t connect to the TV, and the satellite channels...well, let’s just say there weren’t any. Like any channels, at all. But the real issue? The communication. Or more accurately: the complete lack of it. After booking, we were sent a “fast check-in” link that felt more like a digital border crossing. You’re asked to upload your ID, take a selfie holding your ID (with all numbers and details visible), and then… wait. Sometimes hours. Sometimes a full day. And unless you complete this process and get manually approved, you receive entry details etc. To sum it up: the bed and AC did their best, but the overall experience was more confusing than comfortable. If you enjoy mystery, noise, and the charm of abandonment, this place might speak to you. For us, it mostly whispered “never again."
• Maris (10/5): Exceptional - Good value for money. Close to the city centre and train station also market is a few metres away. Perfect place to stay. Problem with conversation 😒 between some messages took 2 hours response. The problem occurred coos of a specific programme. 1) you should download an id card or passport on the first page and backside of the id card. 2) download the same just with your face close up with a document. Here the fun begins with a passport that only has a page with a pic. The Id card indeed has 2 sides. We tried different ways for almost 2 hours. When I write a message - guess the answer. Thousands of people use this program without problems and you have problems. Yeah instead you offered me send copies and you arranged from your side! After a few hours messing around finally you make it from your side.
• Ingrid (6/5): Unfortunate - Very nice and clean room. Good location to the port. We had to look for remote control of ac. Finally got permission to get it out of another room. Solved. Tv situation did not get solved, that was a bummer. And it was not because of the weather. Also were not told how to exit the building. Found the switch to exit eventually.
• Carol (3/5): BEWARE it's on the second floor (2 flights of stairs) NO ELEVATOR - location and clean. But buy your own soap we had to. liked the kitchette area. charged as a NO show even though she said I had no reservation unless I completed rapid check in ( I had no internet service she didn't care) We tried to call this place at 10:15 am on June 25 (wednesday) to help with rapid check in and to ask where to hold luggage. The lady was extremely rude and kept saying I do not have reservation unless you do rapid check in. I kept saying I need to look for internet service, but until then where can we leave our luggage? She would NOT listen instead she kept yelling I need rapid check in or no reservation. She hung up and I kept calling back and it kept ringing and once a man picked up and soon as I said who I was he hung up on me too. Finally my husband went to a small hotel down the way and the sweet lady at PORTO di Roma hotel help us saying she had one room left for 3 people but she would let us (family 4) have it. This was now at 1045am. Guest House Montegrappa Terrace finally reach out at 715pm to ask if I am checking in. I said are you kidding 9 hours later you respond to me, after telling me I had NO reservation because I did not do rapid check in, after telling you it was a last minute booking at JFK airport and had no internet service. I said we had to find someplace to go since she did not help us. After that she stopped communicating Until next day when we had our 4 night stay prebooked ahead of time and had already prechecked with rapid check in they require. I had even but on the MEMO on the one night booking of June 25th that we were the same people checking in for 4nights on June 26 - June 30th. Apparently she did not read that memo or she would have known our rapid check in for June 26 -30 was done and same as for the June 25. But because she DOES NOT listen she put us through misery. She was NOT any better when we checked in on June 26th. Found out on our own 2 days later SHE could have told us restaurants would hold luggage for 6 euro each and then I would have gone to a restaurant to eat and do rapid check in like she wanted BUT I didn't know any of this and she DID NOT HELP. when I reported no shower dispenser she asked why I took it!!??
• Carol (3/5): BEWARE it's on Second Floor NO ELEVATORS - location and kitchette. Buy your own soap, we had to. The lady is extremely rude, she will tell you no reservation unless rapid check in is complete. they will charge for the room as a no show even if you tried checking in. No real person for on site check in. When I emailed her about shower dispenser missing in one of our rooms, she asked "why did I take it" REALLY??? I just checked in. There is so many things to say its too long to write. If your older or handicap there is no elevator and Not on first floor but second. Also, no place to hold luggage until a 3pm check in. Next time we will stay across the street, sweet lady on site, elevator, will hold luggage and breakfast in the morning.
• Anonymous (5/5): Decent. - The room number was changed on us on the morning of despite communicating that we would not be having internet access. Upon trying to reach the contact by phone, we kept getting the v-mail. We finally found an email indicating the new room #.
• Larissa (9/5): Superb - Clean property with tea, coffee and snack shared station. Room was super clean, loved the terrace and in walkable distance to the beach and the port.

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