The West Hampstead Place - Inviting 2BDR Apartment

Location: 135 West End Lane Flat c, London, gb

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Non-smoking throughout
• First aid kit available
• Free wired internet
• Internet access

Rooms Available

• Two-Bedroom Apartment

  This apartment includes 2 bedrooms, kitchen and 1 bathroom with a hairdryer. In the well-equipped kitchen, guests will find a dishwasher, kitchenware, an oven and a microwave. This apartment has a washing machine, heating and a TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Hair dryer
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Oven
  • Linen
  • Fire extinguisher

Guest Reviews

• Josette (8/5): - The apartment is spacious and nice. It was clean and we had everything we needed during our stay. Close to all amenities. The bathroom is not comfortable. It was not accessible to everyone. To take a shower you had to go in a bath.
• Stefano De Toni (3/5): Host really transformed a potentially great vacation into a nightmare. - Close to Underground, Buses and Overground transports as well as services (small supermarkets, shops). BUT AWFUL GUEST EXPERIENCE WITH HIDDEN COSTS AND MANY ISSUES VERY BAD GUEST EXPERIENCE Awful host management, they were unresponsive and provocative, and provided misleading and false descriptions on Booking.com: the apartment is on sale and this important fact was not shown in its Booking.com page, guests are required to provide time and effort for viewing by prospect buyers! Now the apartment page has been updated with the details of the sale, with a substantial price decrease which proves the impact on guest experience. Hosts (an agency) are only focused on their interests but absolutely careless of guests' needs. We had many issues: - viewing visits were scheduled every day, even more than one per day sometimes, with no possibility to negotiate times. our vacations were deeply impacted; in any case you have strangers entering the apartment and you have to re-pack your things in your suitcases and clean up every day; - apartment cleaning was only provided before the viewings, and it was a very light tidying (we as guests had to clean afterwards); - damage deposit is a prerequisite for getting the apartment keys: when you first enter the property you have to prove that the damages in the apartment are due to previous guests. At the end of the stay there is no clear procedure nor physical person for final checks and to get the damage deposit back; - during our stay there was no possibility of having a change of sheets, as we asked many times without answer; - hosts provide a washing machine but a drying rack for clothes was only achievable on disproportionate payment (35£ !!), and we had to escalate Booking.com to obtain a small one.
• Georgette (8/5): Nice apartment but an extremely disappointing process to get access to the apartment. - Nice location and very nice comfortable apartment The toilet and sink were dirty and not cleaned on the outside for awhile.
• Paul (9/5): Superb -

Photos