Paloma Sencia
Location: Kongre Caddesi No:24 / Z1, Serik, tr
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Escape to the luxurious Paloma Sencia in Belek, where elegance meets comfort just a short stroll from the stunning Serik Belek Public Beach.
Unparalleled Amenities
Dive into relaxation with our outdoor swimming pool, indoor pool, and rejuvenating wellness area featuring a hammam and sauna. The hotel also boasts a fully-equipped fitness center, ensuring you stay active throughout your getaway.
Family-Friendly Fun
With a dedicated kids' club and engaging activities like table tennis and darts, family fun is always on the agenda at Paloma Sencia, allowing parents to unwind while the little ones enjoy.
Culinary Delights
Savor a delectable buffet breakfast each morning, followed by a meal at our on-site restaurant, serving a variety of dishes that cater to every palate.
Experience the magic of Belek and make your stay unforgettable – book your getaway at Paloma Sencia today!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 11:00 PM
Check-out: 01:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Nightclub
- Clubhouse
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Sauna
- Massage services
- Table tennis
- Darts
- Hammam
- Non-smoking throughout
- Private check-in/check-out
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Kids' outdoor play equipment
- Evening entertainment
- Lower bathroom sink
- Emergency cord in bathroom
- Entertainment staff
- Outdoor furniture
- Coffee Shop on site
- Steam room
- Beauty Services
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- 24-hour security
- Security alarm
- Key card access
- Mobile app for room service
- Aerobics
- ATM/banking
- Shopping on site
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Access to nearby outdoor pool
- Golfing on site
- Playground on site
- Scuba diving on site
- Tennis lessons on site
- Self parking (surcharge)
- Water park access (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Spa tub (surcharge)
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Golf cart
- Health or beauty spa nearby
- Swimming nearby
- Water sports equipment
- Beach club nearby (surcharge)
- Hosted evening meal (reserve)
- Beach toys
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Quadruple Room with Garden View
The quadruple room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
-
Double Room with Balcony and Sea View
The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
- Access to a private beach
-
Double Room with Sea View
The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
- Access to a private beach
-
Standard Double Room
The spacious double room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
- Access to a private beach
-
Standard Double Room
The spacious double room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
- Access to a private beach
-
Family Suite
The spacious family room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a hairdryer. The unit offers 3 beds.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
- Access to a private beach
-
Junior Suite
Guests will have a special experience as the suite offers a pool with a view. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with pool views, this suite also provides a mini-bar and a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
- Access to a private beach
-
Junior Suite with Pool View
The pool with a view is the standout feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with pool views, this suite also features a mini-bar and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
- Access to a private beach
-
Deluxe Suite with Sea View
This suite's special feature is the spa bath. The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with sea views, this suite also offers air conditioning and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Terrace
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
- Access to a private beach
-
Deluxe King Suite
This suite provides a spa bath. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with sea views, this suite also offers air conditioning and a flat-screen TV. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Terrace
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
- Access to a private beach
Guest Reviews
- halilovic (5/5): Hotel verdient nicht 5 Sterne - Freundliche Mitarbeiter, die Lage,.Habe sofort andere Zimmer bekommen als ich mich beschwert habe das in Bad schimmel zu sehen ist. Badezimmer war schmutzig, mit schimmel befallen, es hat gestunken in dem Zimmer. Das hotel war fast leer. Warum habe ich diese Zimmer bekommen?
- Anna (10/5): -
- gülseda (10/5): - Everything was perfect. The team was fantastic, super friendly, and genuinely caring. The facilities and food were excellent and efficient. I definitely recommend it.
- gülseda (10/5): - Everything was perfect. The team was fantastic, super friendly, and genuinely caring. The facilities and food were excellent and efficient. I definitely recommend it. Herşey
- Iryna (6/5): Не відповідність ціни і якості, кількості послуг. - Персонал готелю дуже вічливий і привітний. Номери просторі і чисті. Холодні басейни на вулиці, і басейн без підігріву в середині. скорочена робота всього готелю в період з 7.11
Відсутність анімації. Дуже слабий вибір в ресторані. Жодної денної анімації. Дуже не привітні і не зацікавлені в роботі з дітьми аніматори (окрім Люби). - могли навіть не вітатись коли ти заходив у дитячий клуб. Холодний дитячий басейн(градусів напевно 16-18).
- Iryna (6/5): Ціна і кількість/якість сервісу не відповідає. До 5 зіркового готелю ще дуже далеко - Дуже ввічливий і привітний персонал. І чисті номери Купувала все самостійно,тож ціни на кожен день я точно знаю. І вони не відрізнялись (в період з 31.10 по 7.11 і з 7.11) але в готелі в ці два періоди відбулись дуже значні для відпочиваючих зміни. А саме - відключили водні гірки, перестали проводити вечірню анімаційну программу, прибрали на пляжі «тінь» у вигляді навісів, а також пірс розібрали і прибрали доріжки. З моря забрали буйки і рятівника :) Ресторан, денний, снек-бар перейшов на скорочене меню з 5 позицій. Ресторани а-ля карт зачинились. Денні розваги, яких і так було мало, по типу дартс - теж прибрали.
Вважаю що готель в першу чергу має про це повідомляти, ну і в другу чергу ціна теж має відрізнятись в такому випадку.
Харчування в головному ресторані (сніданок/обід/вечеря) ніби значно не змінились. За що дякуємо. Але ж ми приїхали не тільки їсти ….
А ввечері нас чекав ще один «сюрприз» серед двох критих басейнів - дитячий закрили. :)
А коли ми вийшли з хамаму в 18:42 - виявилось що басейн , вхід в нього взагалі закритий. А всередині лишились дитячий візок, рушники і речі. Довелось бігати мокрим з дитиною на руках на рецепцію шукати хто відкриє нам двері, щоб забрати все. Хоча час роботи зазначений до 19:00
Все це, нажаль дуже засмучує і портить враження від відпочинку.
- dmitrii (10/5): - Все понравилось, супер отель! Были проездом на 2 дня, до этого останавливались в Кемере, на один день тоже в отеле 5 звезд, за такую же цену. Там вот реально раз в 10 хуже по всем параметрам. Очень хочу еще раз заехать на подольше) Нет такого.
- ÖLGEN (6/5): - Bazı personeller çok nazik bazıları çok kabaydı
- Victor.T (8/5): Хороший отель на первой линии с приятной едой и хорошими возможностями для спорта - Еда отличная. Месторасположение отличное. Спортивная анимация хорошая. СПА отличный. Нет номеров с полным видом на море с одной кроватью, только с двумя раздельными. Поэтому довольствовались частичным видом на море. Персонал пытался решить этот вопрос, но номерной фонд не позволил получить полностью устраивающий номер.
- lrgmadeira (10/5): A wonderful, truly special family holiday! - We loved everything about our family stay! The check-in was very fast, and the reception manager was incredibly kind and helpful.
Our Junior Suite with a pool view was perfect—very calm, a great size for our family, and had a huge, comfortable bed. Our cleaning lady was wonderful, always smiling and keeping the room spotless.
The facilities are fantastic for families. The pools were always clean, and our daughter loved the Kids Club, playground, and all the entertainment. We want to give a very special thank you to Melisa from the animation team; she was so kind and made our daughter's holiday truly special.
The food was great, with good variety at the buffets and à la carte restaurants. We especially loved the Turkish dishes! The restaurant manager was very helpful, and all the bar and restaurant staff were lovely.
A huge highlight was the spa. We had a hammam and full-body massage, and it was truly amazing. Our daughter loved it too!
The location is perfect, right on a beautiful beach and very close to Belek centre and Land of the Legends (which we highly recommend). We had a wonderful time. There wasn't much we disliked, but there were two small things. We noticed that the shops inside the hotel were selling items at prices about four times more expensive than in the city centre, which is only a 5-minute car ride away. Also, it would be great if fresh orange juice was available at all the bars, not just at the main restaurant for breakfast.
- Flora (2/5): Plus jamais, publicité mensongère - Rien du tout , je n’ai jamais vu un hôtel aussi vieillot, sale avec un personnel désagréable La nourriture les équipements vétustes, le personnel qui n’est pas agréable , des activités de maternelle sans aucune qualité
- Sergey (7/5): -
- Elena (5/5): Nu mai mă întorc - Situată perfect, plaja superbă Orice băutură, inclusiv cafeaua , fff slabe . Nimic original
- Alexandra (10/5): Endroit idéal pour se reposer et profiter de la mer et piscines. - La formule all inclusive appréciable. Structure moderne et spacieuse. Extérieur spacieux et accès à la mer directe. Végétation, parcs bien entretenus. Plusieurs Bassins dispos.
Nombreux buffets et nourriture très bonne. Certains employés du service hôtelier ne comprennent pas suffisamment l'anglais. (Buffet, restaurant)
- AMMAR (7/5): جيدة باستثناء الطعام - نظيف وجيد الطعام ليس جيد والقهوة ايضاً فقط الحلويات جيدة
- Roman (7/5): - Не понимаю хвалебных отзывов. Грязно, еда как в дешевой пакетной 5ке. Отравился в первый день так, что 3 дня на таблетках. С рвотой, диареей и тп. Море - грязное как всегда в Белеке. Вокруг бассейнов грязь. Бассейны мутные.
- Marianne (9/5): -
- Nil Deniz (8/5): -
- HACI (10/5): Auser betrunkene Personen sehr gut . - Lage , Personal ,Essen Paar betrunkene vor hinterhof eingangstüre 9/10 August 2025 zwischen 22:00 - 24:00 (Rauchertisch vor hintereingang nict nötig .)
- Feruza (9/5): - Отель очень хороший. Мы первый раз были в этом отели. Отличное месторасположение, первая береговая линия, много зелени, необычных растений и цветов. Особая благодарность поварам, всё было очень вкусно.
- Ivan (10/5): -
- Alex (9/5): Superb - Great staff Food could be a little more exciting, but was still good.
- Nataliya (10/5): Relaxing and comfortable stay in Paloma Sencia - The hotel was very nice and clean, the staff (reception, guest relations, restaurant areas, cleaning personnel) was very welcoming, spoke several languages and was committed to make my stay a very enjoyable experience. I’m coming for the second time and wasn’t disappointed. The evening performances were all amazing. The selection of food at the restaurant was very extensive with a great variety of fish, meat and vegetarian options, as well as seasonal fruit and desserts. It would be great to have a freshly brewed coffee from the beans also in the main restaurant area.
- Teena (2/5): This is a 2 star hotel NOT 5 star. - I liked the fact that it was located on the beach. I also liked the water slides and entertainment in the Ampitheatre. I did not like the staff in the hotel as they were rude at times. Also they did it speak or even understand English language which made the communication very difficult and at times frustrating. This is a resort in Turkey and it was abysmal that the staff could not even understand an order of Turkish tea with mint! Some staff in the Daphane restaurant (poolside) where they provide the lunch time food were very rude in behaviour.
Also the daily cleaners did not again understand or speak English. They did not provide any bathroom toiletries which should have been available everyday, they only provided when asked for by us (again with communication difficulty)!
Please be aware of the transport company service who are located in the lobby area. Their staff were not only unhelpful but very very rude and came across as they were not interested to help us book transport to the local markets. It took for the hotel Manager to come and resolve the situation. Again, this is not a good image for this hotel resort. I have stayed in Antalya on a previous holiday and I wished I stayed at that same hotel rather than this one.
The daily food in the all inclusive package was not good and was more or less the same items everyday whether it was breakfast/lunch/dinner/midnight snack. The salads and fruit and cold meats and cheese counters in the middle always had insects swarming around on them. The hygiene and health and safety at this resort was the worst I have come across in all my 30 years of travelling around the world!
Overall I would rate this hotel 2 star and definitely not 5 star. Very very disappointing experience at this hotel resort.
Photos