Hotel Marbella
Location: Frontera 205 Colonia Roma, Mexico City, mx
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Modern Rooms with Amenities
Hotel Marbella in Roma, Mexico City offers modern, air-conditioned rooms with flat-screen TVs, spacious work desks, and free WiFi. The king room even features a comfortable seating area for relaxation.
Convenient Location and Nearby Attractions
Situated just 50 meters from Centro Medico hospital, the hotel is centrally located with Parque Delta shopping center and Pabellón Cuauhtémoc plaza within walking distance. Explore Mexico City's historic center, a short 15-minute drive away.
Dining and Business Facilities
Indulge in international cuisine at the on-site restaurant, or take advantage of the business center, bar, and meeting facilities. With room service available, Hotel Marbella ensures a comfortable and convenient stay.
Book your stay at Hotel Marbella for a perfect blend of comfort, convenience, and excellent service.
Important Information
Please note that tips are not included in the prices.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 01:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Tour desk
- Car hire
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Process in place to check health of guests
- Key card access
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Covered parking
- Garage
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Free gym access
- Free newspapers and magazines in the executive lounge
-
Double Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Free gym access
- Free newspapers and magazines in the executive lounge
-
Deluxe Twin Room
This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Free gym access
- Free newspapers and magazines in the executive lounge
-
King Room
This air-conditioned room features a 40" flat-screen cable TV, a work desk a private bathroom with a hairdryer and free toiletries. It also has a comfortable seating area. Free WiFi is available.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Free gym access
- Free newspapers and magazines in the executive lounge
-
Double Room with Two Double Beds
This air-conditioned room features a 40" flat-screen cable TV, a work desk a private bathroom with a hairdryer and free toiletries. Free WiFi is available.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Adapted bath
- Shower chair
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Free gym access
- Free newspapers and magazines in the executive lounge
-
Junior Suite
This air-conditioned suite features a 40" flat-screen cable TV, a work desk a private bathroom with a hairdryer and free toiletries. Free WiFi is available.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Wardrobe or closet
- Terrace
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Free gym access
- Free newspapers and magazines in the executive lounge
-
Deluxe King Room
This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Free gym access
- Free newspapers and magazines in the executive lounge
-
Master Suite
This air-conditioned suite features a 40" flat-screen cable TV, a work desk a private bathroom with a hairdryer and free toiletries. Free WiFi is available.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Sofa
- Wardrobe or closet
- Terrace
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Free gym access
- Free newspapers and magazines in the executive lounge
Guest Reviews
- Alvarado gonzalez (9/5): - El hotel es bonito, práctico y cómodo Es cómodo pero creo que por el precio debería ser mucho mas cómodo, las camas no son las mejores y el hotel es demasiado ruidoso, las habitaciones no son insonorisadas, y se escucha la regadera de la habitación continua, las personas saliendo del elevador, los pasos en el piso de arriba, la primera noche no dormimos nada. La alfombra de las habitaciones esta sucia, nos causó muchísima alergia.
- Karla Daniela (9/5): excelente experiencia, ubicación ideal para mi estancia en CDMX y muy buena relación precio calidad - ubicación y alimentos todo muy bien quizá valga la pena reducir el ruido del clima en la habitación
- Jordana (10/5): -
- Maressa (8/5): -
- Ophelie (5/5): - The hotel looks old, so does the furniture… My room was not the same as on the picture displayed on the Booking — I had only a tiny window facing a wall, so not good for claustrophobic…
- Deniz (8/5): It was quite okay but still there is room for improvement. - ✅🍳🛏️🚿🔌📍The comfort of the rooms, the variety and quality of the breakfast, and the attentiveness of the staff were all very good and satisfying. The location was also quite pleasant, away from the chaos, and definitely preferable. Overall, the hotel felt modern and comfortable. There were plenty of power outlets, including USB ports, and they were conveniently located close to the bed. The shower was also very good, and I did not experience any issues with it. ❌📋📢 As for the negative aspects; unfortunately, although the hotel responds positively to the requests you mention while booking, they may not actually accommodate them upon arrival, which was frustrating. For example, I mentioned that I would be arriving jet-lagged and requested a quieter room (such as one at the end of the corridor or not facing the street), yet I was given the room closest to both the elevator and the stairs, with the highest foot traffic. ❌ 🛗💡Additionally, the elevator made a ringing sound every time it stopped on a floor, and from the room you could constantly hear it no matter which floor it arrived at. The room lighting was also insufficient — even with all the lights turned on, the room still never felt properly bright. ❌🚪🔓Another issue occurred around 4:00 PM. The room cleaning had already been completed, but someone entered the room just to place soap inside. Even though the room door was locked, they still came in. They said they had knocked, but due to the general corridor noise and because I wasn’t expecting anyone to knock at that hour, I could not distinguish it. This was a very uncomfortable experience.
- Mélissa (8/5): -
- Nidia (10/5): -
- Erika Patricia (9/5): Confortable - Excelente ubicación muy cerca del metro y trasmetro Todo me pareció excelente
- Jimmy (10/5): - Very nice place. Excellent quality to price ratio. Super comfortable bed, good wifi, helpful staff. On a side note, this hotel survived the two biggest earthquakes in Mexico's history meaning the construction is solid.
- THAIS MALUF (3/5): Ruim e não voltaremos mais - A localização era razoável O chuveiro era fraco, vazava por debaixo da porta, luz fraca.
- Samanta (5/5): Os funcionários é que fazem a diferença no local - Estava limpa e arrumada com capricho Falta iluminação, frigobar O chuveiro tem pouca pressão na água e está localizado desconfortavelmente
- Larissa (8/5): - The location is amazing. Lovely staff. Close to many restaurants. The only thing I had an issue with was the wifi. Other than that it was a great stay. I highly recommend this hotel.
- Carlos (9/5): agradable - las instalaciones el servicio la ubicación la cama estaba muy dura
- Jessica (9/5): - El hotel tiene buena ubicación, y el personal es amable Las camas son un poco duras pero es gusto personal
- Maria (10/5): - Location - close to everything. AC was great and super comfy bed and pillows. Room was a little bit dark. Could use more lamps/lights.
- Laura (8/5): - Localização e atendimento funcionários. No apto falta espelho grande e frigobar. O ar condicionado não funciona bem e no banheiro falta uma ducha higiênica.
- Veronica (9/5): Tranquilidad y limpieza - La limpieza, la atención en el restaurate y el del sr. del taxi el Sr. Hector muy amable nos llevo y regreso por nosotros después de salir del concierto Las camas, quedarían mejor unas queen size, las almohadas que no sean tan gordas y duras, la tele no tiene casi volumen
- Gamboa (7/5): - Me gustó más el diseño y el servicio del personal No me gustó que no funcionaba bien el internet en el cuarto
- Louise (8/5): Great location with excellent staff - Staff were so helpful. Juan at reception was excellent. Good safe location to restaurants Our room was near the lift so you could hear the ‘ding’ of the bell often. Breakfast was very basic compared with other places we had stayed.
- Lina (7/5): - El restaurante Habitaciones pequeñas
- Hilda LIzette (9/5): - Las instalaciones estaban limpias y las personas eran serviciales Las camas son pequeñas, reserve una habitación de camas dobles y parecían camas individuales en comparación a otros hoteles donde las camas dobles te permiten dormir acompañado sin problema
- AlejandraGS (10/5): Volveré - Todo muy bonito!! El buffet delicioso, solo les pediría agregar jugo de naranja jeje La ubicación era un poco alejada de todo
- Fernanda (10/5): Agradable:) - Personal muy amable y atento en todo momento El colchon de la cama se movia mucho lo cual puede ser molesto si tienes el sueño ligero
- Armando (10/5): -
- Agneta (10/5): -
- Laura (9/5): - La habitación No hubo nada q no me gustara
- Roberto (8/5): -
- Rosa Ivon (8/5): - La amabilidad del personal Qué no facturen por estadía sino por dia
- Torbjørn (8/5): -
- rocio (10/5): -
- Marc (8/5): Perfect stay for a great value! - The price is unbeatable for the area. Hotel was clean and air conditioning worked good. I wish there were mini fridges in the rooms.
- Francisco Javier (7/5): -
- Sonia Carina (9/5): -
- Basilio (8/5): Had a great time touring the city. - Room was clean every day. Bar tenders were enjoyable and amazing company. Front desk Staff not so friendly. Never greeted anyone when we entered the property or when we left. Front desk staff. Beds were really hard. Other than that enjoyed our stay.
- Larissa (8/5): A very brief and pleasant stay. - The location is amazing. The staff is really friendly. The hotel is clean. The only thing we had an issue with was with the toilet seat.
- Meredith (10/5): -
- Jorge (9/5): - El servicio de desayuno Indolencia de funcionarios de aseo ante bandejas de comida dejada en muros más de 3 días
- Mala (8/5): -
- smath70 (9/5): - The service and politeness.
- Merve (8/5): -
- Torbjørn (8/5): -
- janaina (9/5): -
- Danna (10/5): - La atención y la comodidad y la zona Que el aire acondicionado no enfriaba y pasé calor
- Mauricio (8/5): -
- Lorena (4/5): Ok to stay one night - It was clean. Somewhat near to some good restaurants. The water pressure was very low for the sink and the shower. The pillows were super uncomfortable, my neck was hurting so much the next day. The whole establishment is quite old. I don’t think it is a 4 star hotel.
- Seth (7/5): Absolutely no complaints but it wasn’t one of the nicer hotels I’ve stayed in. - It was clean, the staff was professional, the breakfast buffet was fine. The bathroom shower pressure was good and the water was hot. It was really close to the subway and the Metro bus. It wasn’t in a bad area at all but the immediate surroundings of the hotel weren’t very beautiful. If you walk about one block west you’re in a much nicer area of Roma Norte. It could use a little renovation. It just seemed stuck in time from the 80s, the color scheme, the furniture, the decor overall was a bit outdated but that’s just me?
- M3201QIphilipl (2/5): Greedy Hotel - We had an illness issue and could not stay for the 4th night. HM lied to our agent that we checked out at 1:00 when in reality it was 10:00 and the reason had been explained to them.
- Isaza Jimenez (9/5): -
- Michel (9/5): Séjour agréable - Chambre confortable. Personnel serviable et sympathique. Bar et restaurant sur place. Bon petit dejeuner
- Iñigo (9/5): Estuvo excelente, sobre todo por la ubicación. Muy buena atención del personal - La ubicación, la atención del personal y la relación costo beneficio. La regadera del baño muy ineficiente e incomoda.
- Nils (9/5): - Einfaches, bequemes Stadthotel in sehr guter Lage. Alles hat gut geklappt. Gutes, umfangreiches Frühstück, freundliches Personal. Das Hotel ist etwas in die Jahre gekommen und nicht sehr schön oder stilvoll, aber es ist sauber und bequem. Etwas muffeliger Geruch im Zimmer.
- Juan Pablo (8/5): - Habitaciones y ubicación La comida
- Millar (7/5): -
- Alejandro (10/5): Perfect - I always stay there everytime i want to Liveband The area of la Roma, super Place!!! Nothing to say
- Sarah (7/5): -
- Julia (10/5): Hotel limpio y tranquilo. - Limpio, cómodo y cero ruido. El personal agradable. Un pelín caro para lo que es pero por decir algo.
- Gay Alaniz (10/5): muy confortable - la limpieza nada en realidad
- Sheahan (8/5): -
- Andreas (8/5): -
- Roland (10/5): -
- Mala (9/5): -
- rocio (10/5): Perfecta - Todo, un servicio excelente
- Catherine (6/5): -
- Micaela (1/5): La peor experiencia que he tenido en un hotel - Cuarto espacioso y ubicación cerca de restaurantes buenos Limpieza: mala. No limpian el cuarto, solo tienden la cama. Las botellas vacías en el cuarto y demás desorden es ignorado. Nos quedamos sin jabón y no se encargan de reponerlo, se olvidaron tb de poner piso de baño. Uno de los días salimos del cuarto durante más de cinco horas y no entraron a limpiar el cuarto a pesar de poner el cartel de limpiar. Era el único momento del día que teníamos para descansar y no pudimos. Unos platos sucios que dejaron afuera de otro cuarto quedaron más de 12 horas en el pasillo y era realmente desagradable. Tuvimos que llamar para que los retiren porque sino quedaban toda la noche. Internet: el peor internet que he tenido en un hotel. No se puede ni ver un video en youtube o usar redes sociales. Ni siquiera puedo completar la encuesta del mismo hotel porque el internet no carga. Atención: adecuada en recepción, mala después. No se puede hacer siesta en la tarde porque estaban haciendo trabajos y ruido a dos cuartos de distancia Baños: la ducha no es como la de la foto. El espacio es considerable reducido, el agua no calienta del todo (tibia) y la presión del chorro es bastante incomoda.
- Iturrius (10/5): - ubicacion todo bien
- arsimes (10/5): Excellent place to stay - We loved staying at Hotel Marbella. The staff is wonderful and helpful. Our room was very clean, safe and quiet. The staff even helped us connect with a private driver for our event. The front desk is friendly and always has someone there. The location is perfect and many amazing places within walking distance. Even at night it feel very safe. It is close to the hospital so you can hear sirens ,but never from the room. We will stay here again.
- Susienewman (10/5): Wonderful stay - Perfect accommodation, great location which was very reasonably priced. The staff were lovely and we had a great stay, thank you! Nothing
- Leo (10/5): - La amabilidad del personal es lo mejor junto con la ubicación. El aseo es muy notable, cada día asean la habitación. Todo bien en realidad
- Cristina (7/5): Ubicación excelente en ciudad de México - Ubicación excelente Personal muy amable Se podría mejorar la limpieza
- Lara (10/5): Super Hotel - Gute Lage mit vielen tollen Cafés und Restaurants in der Umgebung, sehr nettes Personal, saubere und komfortable Zimmer
- Felipe (10/5): - Muy buena atención me siento como en casa Todo muy bien
- Figueroa (9/5): -
- Ainhoa (9/5): - La ubicación del hotel, la calidad de la cama (enorme, cómoda y con sabanas y almohadas de 10). El desayuno también era riquísimo y muy variado. La habitación era interior y algo oscura. El tipo de luz de los baños era tipo clínica y no te veías bien. La alcachofa de la ducha no era regulable y te caía el agua en la cabeza.
- Alessandro (10/5): - Il est dans un très bon emplacement dans une zone safe. Il est possible de bouger partout à pied. L'hotel est propre et joli.
- Alma Gabriela (10/5): -
- Risso (7/5): una buena estadia - la atencion del personal. wifi, se caia a cada rato
- hirschhofer (10/5): Great location, great staff! - Our first night there, my husband left his wallet in our Uber. We were able to, through the Uber app, let them know we left an item behind. But where Hotel Marbella front desk staff really helped us out was in communicating with our driver. We speak no Spanish, and our driver speaks no English. Without H.M help we probably would not have recovered the wallet. We were there for a week, and everyday we were greeted with smiles, and help with questions. The location is amazing. You can get out to all directions to see the amazing sights this city has to offer. Coffee shops and restaurants all walking distance, and safe location. I would stay here again.
- Casandra (10/5): -
- Ana (10/5): Custo benefício excelente, conforto e limpeza nota 10. - Quartos confortáveis e extremamente limpos
- Giselle (9/5): Súper buena - Me encantó la ubicación y el servicio. Las toallas muy finas y la ducha de baño es bastante pequeña.
- Christina (7/5): Sehr gute Lage in Mexiko City, jedoch sehr einfach gehalten die Zimmer. - Das Personal war super nett! Die Lage war auch sehr gut! Die Ausstattung des Zimmers war sehr einfach gehalten, aber machbar. Mir fehlte ein Wasserkocher wie auch ein kleiner Kühlschrank. Heißes Duschwasser wäre auch schön gewesen. Es war lauwarm. Auch die Matratze und die Kissen wären ersetzbar durch bequemere.
- Simon (9/5): - Great location, rooms were clean and comfortable and staff were very friendly and helpful! The staff at Stir No Shake were incredible and made the best cocktails! Happy with our stay, would recommend for visitors to this wonderful city!
- Sidnei (8/5): -
- Silvia (10/5): - Cleanliness...good service with staff in front desk I liked everything
- adriana (10/5): Comoda - Para las actividades que tenia que hacer la ubicacion es perfecta. todo bien
- Jorun (4/5): The room was very dark. Not enough outlets to charge devices. -
- Vanesa (10/5): -
- grosteffi (8/5): -
- JOSE FERNANDO (9/5): -
- Ana (7/5): - The shower is tiny and the bathroom too
- Agus t (8/5): -
- Stefano (7/5): - Letto Posizione Doccia (pressione acqua bassa e soffione vecchio) Wi-Fi non sempre funzionava
- Lassoued (9/5): -
- Valeria Patricia (8/5): -
- Brooke (9/5): Great area for walking, lots nearby - Location is great. All the staff was super friendly and helpful. Restaurant and bar were great, staff there was also great. Room and bathroom were a little small.
- RhineG (8/5): Great hotel, friendly staff, killer location. Very friendly to US. - Great hotel, close to Roma, Condesa and a lot of spots in a close walk. Great to have the 7/11 next door too. The bar onsite is great, very friendly staff too. Would go back 100%. Really wish it had a pool or some spa options but other than that I think it was a great hotel that exceeded my expectations. Would return and recommend to other American couples traveling.
- Alexandros (9/5): Great option in Roma Norte - Spacious room with good view of the city Excellent location , very close to numerous cafes and restaurants. Also, the bus stop is across the road and the metro a 5 minute walk. Felt like a very safe area, able to walk around at anytime of the day and the night without trouble. Staff were helpful and professional Check out is at 1pm which was a huge plus The property feels more like a 3 star hotel , rather than a 4 star one. The room looked quite old and worn out, a refurbishment might help. Compared to the other 3 star hotels in the area, this is not a good value for money option.
- Krista (10/5): -
- Karen (7/5): Perfect for a stop over. Clean and tidy. Adequate breakfast and priced accordingly. - I liked the location and the people who worked there Rooms a bit soulless. Functional that’s all
Photos
