Sirens Beach & Village

Location: Malia, Malia, gr

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Clubhouse
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Massage services
• Table tennis
• Currency exchange
• Darts
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Wheelchair accessible
• Kid meals
• Kids' outdoor play equipment
• Evening entertainment
• Entertainment staff
• Outdoor furniture
• Fruits
• Shallow end
• Beauty Services
• Manicure
• Pedicure
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Thermometers for guests provided by property
• Key card access
• Broadcast Live sport events
• Aerobics
• Bingo
• Shopping on site
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Access to nearby outdoor pool
• Playground on site
• Tennis lessons on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Private beach nearby
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Clubhouse
• Wine release events
• Exercise/lap pool
• Japanese garden
• Covered parking
• Secured parking
• Golf cart
• Health or beauty spa nearby
• Horse riding nearby
• Swimming nearby
• Water sports equipment
• Beach club nearby (surcharge)
• Hosted evening meal (reserve)
• Electric bicycle charging station
• Beach toys
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Pool toys
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Room - Annex Building

  This air-conditioned twin room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Key access

• Twin Room Mountain view

  Modern room offering a furnished balcony with panoramic mountain views. It includes air conditioning, satellite TV, fridge and hairdryer.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Twin Room Sea View

  Modern room offering a furnished balcony with panoramic sea views. It includes air conditioning, satellite TV, fridge and hairdryer.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Family Room

  Modern room offering a furnished balcony with sea and garden views. It includes air conditioning, satellite TV, fridge and hairdryer. Please note that this room type cannot accommodate an extra bed.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Smoke alarm
  • Key card access

• Superior Family Room

  Modern room offering a furnished balcony with views over the sea or the garden. It includes air conditioning, satellite TV, fridge and hairdryer. Please note that this room type cannot accommodate an extra bed.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Key card access

• Bungalow

  Opening out to a furnished balcony, this modern bungalow offers air conditioning, satellite TV, fridge and hairdryer.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Terrace
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Key card access

Guest Reviews

• Rosanna (8/5): -
• Claudio (9/5): Pienamente soddisfatto - Nella norma. Tutto sommato abbastanza bene Niente
• Gyöngyi (6/5): -
• Alexandre (10/5): -
• Tim (9/5): -
• Karin (10/5): Bis auf den Lärm am Strand war alles perfekt! - Das Essen war hervorragend und sehr vielfältig, vor allem sehr regional! Der Lärm der Wasserfahrzeuge am Strand!
• Mert (9/5): -
• Ralf (9/5): -
• Husseni (5/5): einmalig - Lage und Personal Die Zimmer sind sehr unpraktisch gestaltet, sodass man kaum Platz hat. Selbst wenn die veröffentlichten Maße stimmen sollten, entspricht die Raumaufteilung nicht den Erwartungen. Der Hotelmanager und die Gästebetreuung wollten uns kein Familienzimmer geben, obwohl laut Booking.com und der offiziellen Seite des Hotels zu dieser Zeit solche Zimmer verfügbar gewesen wären. Wir haben sogar angeboten, die Preisdifferenz bzw. einen Aufpreis zu bezahlen – selbst für zwei Tage wurde uns keines der verfügbaren Zimmer gegeben. Das Ganze wirkte willkürlich und ohne nachvollziehbaren Grund. Das Preis-Leistungs-Verhältnis ist im Vergleich zu benachbarten Hotels derselben Kategorie deutlich zu hoch. Wir sind davon ausgegangen, dass der höhere Preis eine besonders gute Qualität bedeutet, wurden jedoch enttäuscht.
• Gosia (10/5): Polecam - Lokalizacja Jedzenie Teren hotelu Stare pokoje
• Lorenzo (10/5): -
• Susan (9/5): Es war fast perfekt, das Hotel hat allen sehr zugesagt. - Das Hotel war mit Sportangebot, Sportanlagen, Strand, Pools, Animation und Essen so gut, dass meine Familie und die Familie unserer Freunde gar nicht aus der Hotelanlage wollten, zum Leidwesen der Frauen, die sich gern den Osten Kretas angesehen hätten. Wir sind jedoch schockiert über den Müll und Dreck abseits des Hotels in den Straßen, auf den Feldern und in Heraklion (Stadtrand). Das ist sehr schade. Die historischen Stätten und Olivenplantagen wiederum und wenn man mehr in Richung Westen fährt, wird es besser. Ich empfehle Mückenstecker für die Steckdosen mitzunehmen, damit man von den Mücken nicht so zerstochen wird. Auch Ohropax sind ratsam bei lautem Grillengeräusch und sehr undichten Fenstern (Schall). Ansonsten sind alle Mitarbeiter sehr hilfsbereit, freundlich und zuvorkommend. Jeder Wunsch wird liebevoll erfüllt (Reis zum Trocknen von nassgewordenem Handy, Waschservice, Rufen eines günstigen Taxis). Wir würden auf jeden Fall dieses Hotel wieder wählen, da insbesondere unsere Männer und Kinder total happy und sehr zufrieden waren. Schalldichtere Fenster und größere Familienzimmer und ein weicheres Bett, statt harter Schlafcouch am Fenster.
• Charles (8/5): - La plage , les repas variés et bons
• Margaret (10/5): Fantastic! - Excellent! Very good choice. Nothing at all!
• Alina (6/5): .לא ממליצה על המלון. במחיר הזה ניתן לבחור מלון יותר טוב - המלון נקי , מרחבים גדולים, שירות טוב בחדר אוכל וגם בקבלה. כמו כן נענו במהירות לכל הבקשות. אוכל נוראי, חוף ים לא מוצלח - גלים חזקים, אבנים בים, מיטות שיזוף לא נוחות. הבידור בערב חלש מאוד וברובו בגרמנית או איטלקית.
• Antonia Gantschnigg (2/5): - Die Lage zum Meer Die Ausstattung, das unfreundliche Personal, das schlechte Essen
• Annette (10/5): Wunderbares Hotel am Meer mit vielen Relax- und Fitnessmöglichkeiten - Das Hotel hat meine Erwartungen übertroffen. Die Anlage ist wunderschön mit vielen Palmen (inklusive kleinem, kostenlosen Minigolfplatz). Unser Zimmer hatte einen Blick über die Anlage bis zum Meer. Die Dusche war eine der besten, die wir auf Reisen je hatten: toller Wasserdruck, sehr schnell warm. Auch die Handbrause hatte einen tollen Druck (Beinmassage). Das Zimmer wurde immer vormittags fertiggemacht. Es war sehr sauber. Das Reinigungspersonal sehr freundlich und nett. Die Zimmer sind etwas hellhörig, aber es war kein Disko- oder Verkehrslärm zu hören, nur das Meeresrauschen. Das Essen war sehr reichhaltig und abwechslungsreich. Für alle was dabei. Alles war immer sehr ansprechend angerichtet. Obwohl es zeitweise sehr voll war, wurde immer sofort nachgelegt bis zum Schluss. Tolle, riesige Pools, die natürlich Mitte Oktober ziemlich kalt waren, aber wenn man die ganze Zeit schwamm, war es angenehm. Gut ausgestatteter Gym, der allerdings freitags geschlossen war. Gut gefallen haben mir auch die Gymnastik-Einheiten auf dem Rasen mit Katharina. Das Animationsteam war auch klasse, hat immer gute Stimmung verbreitet und die Abendshows (Grease, Blues Brothers) waren super unterhaltsam. Im Hotel konnte man auch schnell und unkompliziert ein Auto mieten. Der Strand war direkt vor der Tür, es waren immer Liegen (kostenlos) frei (Mitte Oktober). Gut gefallen hat mir auch, dass auf Sauberkeit am Strand geachtet wurde. Auch, dass im Restaurant wert gelegt wurde auf angemessene Kleidung, fand ich richtig (Trotzdem kamen noch Leute mit nassen Badehosen zum Buffet :-(). Also: ein ganz toller Urlaub. Wir wollen wiederkommen. Der Barmann war eher unmotiviert und hat ohne Vorwarnung einfach das Licht ausgemacht, obwohl noch viele Leute in der Bar saßen. Eine freundliche Ankündigung, dass die Bar gleich schließt, wäre netter gewesen.
• Mareen (10/5): Perfektes Hotel für den Urlaub im Herbst, tolle Hotelanlage, es fehlt hier an nichts - Perfekte Lage für Stadt und Strand
• Carlo (9/5): Top gelegenes Familienhotel - Essen sehr abwechslungsreich und gut, tolle Pools und Strand, schöne weitläufige Anlage, wir haben immer eine Liegemöglichkeit gefunden. Haben uns selten als Familie so entspannt in einem Hotel. Kurze Wege: von unserem Familienzimmer waren wir in sofort im Restaurant, Strand und Pools. Fitnessraum hatte eingeschränkte Öffnungszeiten, ausdauergeräte waren ok, Kraftgeräte jedoch sehr veraltet, vgl Fotos Personal in den Bars könnte teilweise etwas freundlicher sein
• Gosia (9/5): - Bardzo smaczne posiłki, różnorodne i świeże. Pokoje czyste, ale nieco postarzałe , czas na lekkie odświeżenie. Obsługa 50/50 - niektórzy bardzo mili i pomocni, inni bardzo nieuprzejmi. Lokalizacja doskonała, blisko knajpek i sklepów. Fajne baseny, ładna plaża, ale leżaki do poprawki. Całokształt bardzo nam się podobał Leżaki , częściowo personel, bardzo słabe animacje .
• Francis (10/5): Money-valued Hotel in Crete - It located in hotel complex and it is near to beach. It takes few minutes to go to beach and walk to old town. Food is well prepared and staff are friendly here. The room is a little bit narrow and kids programs are not usually arranged as planned.
• Rober (10/5): -
• MAREK (10/5): - piękny botaniczny ogród , blisko do morza, pyszne jedzenie , obsługa bardzo miła i pomocna W tym okresie 90 proc wszystkich gości w całym hotelu to goście z Niemiec. Podczas animacji dominował jezyk niemiecki a byli też inni turyści z innych krajów czego nie uwzględniono i to mi się nie podobało . Obsługa natomiast bardzo ładnie mówiła po angielsku i można było się bez problemu porozumieć.
• Gosia (10/5): Polecam - Hotel jest doskonale zlokalizowany, posiada bezpośredni dostęp do prywatnej plaży oraz 3 baseny do dyspozycji gości. Wszystko jest na wyciągnięcie ręki, otoczenie jest zadbane. Jedzenie smakowało nam bardzo, wybór alkoholi wystarczający na nasze potrzeby. Miejsce godne polecenia ! Wieczorne animacje kiepskie, nie podobało mi się, że dużo bylo mówione po niemiecku, inni goście mogli czuć sie skrępowani
• Rob (10/5): Top hotel - Het hotel overtreft de verwachtingen. Eten is elke dag heerlijk met verschillende gerechten. Ook de ligging is top, overal vlakbij, maar toch rustig. De hygiëne is ook prima in orde. Echt een aanrader Dat we helaas weer naar huis moeten
• Dioni (10/5): I Enjoyed it - The staff are amazing. Few selection for all inclusive drinks
• Eugen (7/5): Erholsamer und schöner Aufenthalt aber mit Abstrichen. - Schöne Anlage mit Haupthaus und einem separaten Gebäude, in welchem wir unser Familienzimmer hatten. Betten waren bequem und Bad groß genug. Wir hatten ein Zimmer mit Terrasse mit Gartenblick. Es war ruhig und der Strand war schnell zu erreichen. Es gab in der Anlage noch eine Anlage (Sirens Village, eher italienisch) da gab es die meiste Animation am Pool und die Gäste wurden richtig toll empfangen. Aber nur die Gäste von Sirens Village vom Bravo Team. Unsere Kinder fanden den Pool dort am Besten. Das Essen dort im Restaurant war auch sehr gut und die Pizzen viel besser als im Haupthaus. Die ersten paar Tage wurde im Zimmer nur der Boden gewischt / Betten gemacht und Handtücher gewechselt. Die letzten paar Tage hat jemand anderes die Zimmer geputzt und da wurden auch die Oberflächen und Spiegel mit Bad geputzt. Das Essen war vielfältig und lecker. Wein und Bier waren ok. Rest der Getränke nicht genießbar. Der Strand war schön . Wenn es nicht wellig /windig ist, dann ist das Meer glasklar und richtig schön. Konnten zu der kleinen Insel schwimmen. Es gab pro Person ein Strandhandtuch. Für 1€ konnte man sein Handtuch wechseln. Das Zimmer war zwar schön aber viele Ameisen im Zimmer ( sogar auf Bett / Kopfkissen) Stechmücken auch sehr viele . Wir hatten aber Stecker gegen Mücken mitgenommen und das half ganz gut. Aber unbedingt Mückenspray mitnehmen. Ich finde man zahlt schon ordentlich für Al Inclusive und da kann man erwarten dass wenigstens Wasser genießbar ist. Es gab kein Wasser in Flaschen und egal ob im Becher an der Bar oder im Glas im Restaurant schmeckte das Wasser komisch (Chlornachgeschmack). Auch andere Getränke konnte man nicht trinken. Bier und Wein gingen noch. Haben außerhalb uns mit eigenen Getränken aus dem Supermarkt eingedeckt. Das Personal war irgendwie abwesend und nicht bemüht. Oft kein Lächeln, kein Hallo … auch beim Auschecken gab es keine Verabschiedung. Fanden wir irgendwie komisch. Bei unserer Rundreise auf Kreta hatten wir oft schlichtere Unterkünfte… aber das Personal um einiges freundlicher. Wir hatten einige windige Tage. Da war das Meer dann auch sehr aufgewühlt und Wellig. Was ja ok ist. Aber das viele Seegras, das an den Strand gespült wurde und auch teils den Zugang ins Meer erschwert hat , war jetzt nicht so schön. Auch Müll wurde mit angespült . Wir sind dann weiter vorgegangen an den Strand vor der Insel. Da war es dann besser. Haben eigentlich erwartet, dass wenigstens am Strand das Seegras mit Müll aufgeräumt wird. Wir wissen auch, dass Seegras gut ist und für sauberes Meer steht. Aber trotzdem kann man den Strand etwas sauberer halten. Die Leistungen entsprachen leider nicht ganz dem Preisniveau
• Claudia (10/5): - Die Lage ist sehr schön.
• Vincent (10/5): -
• Oxana (9/5): Consiglio - Cibo di buona qualità, albergo diviso in 3 parti villaggio è italiano e beach Internazionale ( animazioni parlavano più in tedesco, inglese e un po' in italiano) e depandans che faceva parte del beach, il territorio di tutto albergo molto grande. L'acqua del mare è bellissima, spiaggia con sabbia perfetta per bambini. Molto bella piccola isola che si poteva raggiungere nuotando. Sulla spiaggia si poteva noleggiare lo scooter, catamarano e altri divertimenti. Tante piscine (4 grandi e 2 per bambini), posto per tutti bastava anche ad agosto Che nel depandans del albergo che si trovava dietro ( piaciuto che molto tranquillo e ha una piscina) ma problema che li c'è anche bar ma lo tengono chiuso. Bastasse mettere solo qualche distributore delle bevande e qualche biscotto, non serve per forza mettere personale li, vedendo che ci siano picchi appartamenti li. Ci dispiaceva un po che non c'era qualche scivolo d'acqua per bambini. E che alcune di personale si permettevamo rispondere in modo molto sgarbo, che bastava avvisare gentilmente.
• Waibl (7/5): -
• Alexandru (9/5): One of the most relaxing vacation so far - I believe overall is a very good hotel and you can really relax. I would recommend it for my friends for sure. The food was amazing, presence of the kids club is a plus, etc. Plenty of pools, swimming classes for an extra cost, etc We’ve received a room outside of the complex, on the opposite side of the street… this automatically meant that if you want something from the room, you need to walk outside of the resort for approximately 800m… not ideal. Also the see is not the best, but if you go on the left side a little bit, is getting better.
• Veronica (9/5): -
• mara (7/5): - La posizione della struttura è buona, direttamente sul mare, e buoni anche i servizi offerti. La città di Malia alla sera è molto rumorosa, direi ottima per i ragazzi che vogliono frequentare locali e discoteche. Per una famiglia, diciamo piacevole passeggiare per le vie anche se con una bimba piccola forse troppo caotica alla sera...ma parlo sempre della citta di Malia. Inoltre diciamo che per chi vuole visitare tutta l'isola, essendo molto grande e Malia è situata ad est rispetto alle spiagge di Elafonissi e Balos, consiglio di spezzare la vacanza a Creta in due location perche la distanza da Malia a Cania è di circa 3 quindi in giornata considerando i limiti stradali imposti, diventa veramente pesante. Tornando alla struttura, i pasti a buffet compresa la colazione erano internazionali, quindi anche per noi italiani c'era la possibilità di assaggiare i piatti tipici locali, ma anche altro dalla pasta alla pizza, alla carne tutti i giorni. Anche la colazione molto abbondante e varia. Sul cibo nulla da dire. La struttura è dotata di 2 piscine, una alta di 1.35 cm per i piccoli ....e una piu alta. Lettini e ombrelloni sempre disponibili sia in piscina che in spiaggia. Il personale cordiale ma un po sulle sue....poca confidenza...ma va bene cosi... Purtroppo devo lamentarmi sulla pulizia della camera. Dal primo giorno formiche e zanzare sempre presenti in camera. Formiche addirittura nell'armadio e sulla testata del letto. Inoltre le pulizie erano solamente "rifare il letto e pulire per terra", nulla di piu. Il bagno non lo pulivano mai o quando è capitato era una pulizia molto superficiale, del tipo che lavandino e wc ho dovuto pulirli io. Mentre il terrazzino che avevamo fuori era sempre sporco per terra, non veniva pulito mai. Dal primo gg sabbia e briciole fino all'ultimo gg. Sulla pulizia pertanto non mi sono trovata bene.
• Davide (8/5): -
• Maryna (8/5): -
• DanniWorbis (9/5): - Alles war einfach wunderschön. Nichts
• Audrey (8/5): On a passé une belle semaine de vacances - La nourriture, piscine , malgré un mois d’août, on était pas les uns sur les autres, car l’hôtel est très grand. Chambre un peu vieille pour un 4 étoiles
• ines (10/5): Baise - On a bien bz On a pas asser bz
• Ilgar (7/5): It was not bad, but I won’t go again there. - The Hotel is on the beach -The room was listed as an annex on Booking, but it was completely on the other side, but it was also part of the hotel grounds. Unfortunately, it was unhygienic, with a lizard running around every day. -It was the first time I've experienced having to pay for a safe(4€ per day). Safes have always been free before, and in a hotel with beach access, personal belongings are supposed to be secured. -The pool was dirty with sand on the inside, and even the color of the water was cloudy. -The dishes in the restaurant weren't perfectly clean, meaning every second one wasn't clean. That's not fun after a while. -Chaise longue next to the pool was not cleaned and remained as it was left by people the day before
• Marie Denise (8/5): -
• FARID (9/5): Very Nice Resort but some staff need to do more to keep the resort reputation - We had a fantastic time at the resort! The lush greenery and abundant palm trees made for a beautiful and clean environment. We were very impressed with the excellent food and the wide variety of choices available. It was also great to see so many activities for both young children during the day and for families in the evening, with options like karaoke, live music, and comedy shows. Nice sandy Beach. While we enjoyed certain aspects of our stay, a few key interactions left us feeling disappointed. I had a very uncomfortable interaction with a lady staff member at the beach bar. There was a misunderstanding about the use of sugar and spoons, the staff member was yelling and shouting at me because I used the sugar and spoon for staff use, without knowing. The situation was handled unprofessionally and made me feel disrespected. We also encountered an issue with housekeeping forgetting to leave towels in our room which we did understand,( some times load works and others factor like tiredness …). After calling the front desk to request new towels, they were never delivered. This left us without fresh towels for the duration of the evening and we had to use the beach towels which they were sandy and dumped. Also, We recognize that mosquitoes are to be expected in such a beautiful, green environment, but it was a noticeable issue during our time here. A suggestion: despite the lovely food, not all the food was labelled. It would be nice for the staff to labels the meat as not everyone eat pork.
• Samer (8/5): Very good -
• Bernadett (9/5): Great get away - There were 3 pools and there were different animation teams to keep us entertained. Water aerobic, different sport, and also a swim to the island across for kids! There are also two restaurants for breakfast, lunch and dinner. The bed was comfortable. The room had both an AC and a fan. It was very easy to regulate the inside temperature to our needs. The room was spacious and new. The pool area was claned every morning. There were no mosquitos mid-May. All in all it was an nice stay. The food was not always the best quality. Especially the desert section was more for the looks than for the taste. Sadly the beach had plastic trash. I think some time should be invested in cleaning the area regularly. The drinks at the bar are basically just sugary liquids. Offering some actual fruit juice would be a big upgrade. As there is an open kitchen you could see the chefs cooking. I think some of the non-stick pans should already be replaced..
• Zsolt (10/5): Exceptional - This was our second time here, and although we were a little disappointed, we got over it within two days. Last year we had a room overlooking the pool, and although we would have liked to have the same room, unfortunately this was not possible. But the hotel was still as wonderful as it was last year.The food was fresh and delicious, and the children always found something tasty to eat. There was always show cooking. There was a separate table for Greek dishes, and we always ate from it. The chef could share the recipe for the gyros seasoning with me, because I would like to make something this delicious at home! The entertainment team recognized us from last year, which we really appreciated, but they were very friendly and funny to everyone. Special thanks to Viki, Pia, and the water aerobics instructors! A word of advice to anyone reading this and traveling here: participate in all the games, especially the evening quiz game! "Have a nice day!" :) (You'll find out why I wrote this! There's a significance.)
• Dana (10/5): Exceptional -
• Will (10/5): Exceptional -
• Renata (7/5): Hotel is nice, but Malia is not the best place for a holiday with small kids - the hotel is really nice and clean, we loved the pools and the beach is nice next to the hotel with free sunbeds, breakfast was ok the room was really loud, so we could not get too much sleep during our stay and it was with a small kid not so good… our room was next to the bar… loud music and very very loud party people were singing, shouting every night next to our room… AI food and drinks were not the best quality, so we decided to eating out and get some real and good greek food in the town more times
• Renard (5/5): Passable - You have to pay for everything. Secure lock, new towel, etc.
• Merle (10/5): Beautiful and clean hotel - Beautiful and green quite big hotel area, a lot of palm trees that gives you shade from the sun when needed. Despite the size of the area everything is pleasantly close. We stayed 1 week in the middle of May 2025 with 2 children (12 and 7 years). The Family Superior room given to us in another building close to the main building was absolutely perfect! It was on 1st floor (not ground floor). The room was spacious with a big balcony and a view directly to the sea about 50m from the beach. Couldn't be closer to the sea :) I think the rooms are renovated quite newly because they looked new and were very modern. Cleaned daily and sheets changed when necessary. Beds were wide and comfortable. The lighting in the room was good, lots of lights. They even had USB phone charging. 2 big pools, one is more active with music playing and some activities during the day. The other one is quiet and relax. Plenty of sunbeds. Beach is very beautiful and sandy but be careful, there are rocks in the bottom of the sea when going in. Go about 50-100m to the left and there's sandy and safe to go in and for children to play in the waves. There's another hotel building a little bit further, the Sirens Village, that belongs also to the same hotel where you can also eat and use the pool and sunbeds but they don't absolutely tell all the guests that. Food was ok but in a week it got a bit boring, a little bit repetitive, especially the desserts and cakes. And I would of liked if they served water melon in the breakfast and lunch time also, not only in dinner time. One evening when leaving the hotel room for dinner our door got stucked so that we couldn't get in or out anymore. One of our children was outside and the rest of us inside. We got quite panicked for a moment but then managed to call to the reception and fortunately they sent some guy with a screw driver in a couple on minutes. The door lock was missing a screw and it somehow locked itself. That was the only (and scary) negative thing during our stay.
• Alin (8/5): Very good -
• Arturs (10/5): Exceptional -
• David (8/5): Very good - Great food, right on the beach,superb pools and gardens Didn't stay in the main hotel,stayed in a another area called Sirens village,had great view of the sea but mainly catered for club Bravo,had a DJ playing loud music
• Christian (8/5): Very good - Location, three pools, entertainment teams and private beach. Receptionists and waitress absolutely not friendly. A greeting or a "thank you" it costs nothing.
• Justas (9/5): Superb - Good place, next to sandy beach, a few minutes away (by foot) from Malia city centre. Not far from airport( Heraklion) about 30 minutes by car. Good personal, nice, clean teritory, room service - good, Bravo animation team ( especialy main cheff-super!). Only 30min by car to aquacity. The drinks from bars ( soft drinks) sometimes looks like only sugar with water, not very tasty.
• Carlos (8/5): Very good - Excellent location for people looking for a beach holiday. Very good buffets, both for lunch and dinner, with a wide variety of options and staff regularly refilling any items that run low. Very nice staff in the restaurants. The reception staff, with one exception (a kind man), should be more polite and friendly. The hotel charges a fee to use the in-room safe.
• Oleg (10/5): Exceptional - Great service, clean and the customer service is amazing. Thank you so much
• Nikolai (8/5): Very good - The beach is awesome. Hotel location is perfect in Malia. Territory is also pretty nice, plenty of big palms. All inclusive is not really all inclusive here. It is needed to pay for safe, beach towel change, some popular drinks(like spriz). Also staff on the reception can forget their own notes.
• Zsolt (10/5): Exceptional - Activity program and the team was excllent! Coffee!!:(
• Naira (7/5): Good -
• Mcclaskey (10/5): Exceptional - The access to the beach, the different accommodations offered on the property. N/A
• Valerio (7/5): Good - +All inclusive comprehensive list of beverages +Balcony with amazing view on both swimming pool and beach +Spacious room and really nice bathroom +Very close to Malia main street but far enough to don't hear the noise. +3 different pool and different bar locations +Bar staff very kind and quick, despite being so busy +Food was OK especially meat and Greek food, fish was often dry and overcooked. +All inclusive benefit continues after the check out +Focus on sustainability -The key card wasn't working and every day we had to go to reception to ask for it to be redone despite not having the card close to metal, very annoying -The Room was never cleaned properly, very often the cleaner didn't pick up the glasses from the room waiting for pile of 10 of those before picking it up, the floor was always sandy, pretty sure the bed sheet has never been changed as the same red spot was there for the duration of our stay, and towel was changed only if you leave it on the floor and sometimes not even replaced. They would randomly miss one of the towels when replacing too. -Staff at reception wasn't really kind, and they never suggest any activities or excursion. When asked something they were always having a condescending answer. -Late chek-in charged 45€ extra and availability given only on the departure day -taxi from the airport (booked via booking chat) charged 45€, when we left the Hotel (booked at the reception) I was charged 55€, Taxi driver claimed that these extra 10€ was for the hotel. I find it very unfair especially because reception hasn't informed us about this extra charge. -the boutique shop accepts card, but prefers cash, said cigarettes and stamp in Greece cannot be bought with card??? -beach not very clean -We had an all inclusive but we also wanted to explore Crete so often we missed the lunch, quite surprised they couldn't provide any sort of packed lunch, and only early breakfast
• Joeny18 (9/5): Beautiful vacation, will come back - Everything, it is super well-kept. Beautiful public spaces and room We had a double stroller and 2 small babies and our room was in a nice structure of 2 floors (ground floor + upper floor) withot elevator. Our room was on the upper floor and it was a bit complicated to get there with 2 babies and/or a stroller without elevator... besides that everything was amazing
• Callaghan (8/5): Very good -
• Ahmet (10/5): Exceptional - Very clean. Delicious Food. Helpful Team. Special thanks to reception team and to Neil. Drinks.
• Slavica (10/5): Great hotel and hospitality - Everything was great, continie like that Only 2 constructive remarks: to clean the beach (it was full with algae) and in the restaurant the alergens/ingredients were missing next to the meals/food since I am gluten and lactose intolerant, it was dificult to choose.
• Lösch (8/5): In spite of the weather conditions we had a wonderful stay at your hotel. - Breakfast, lunch and dinner were very fine indeed. The location is very nice, there are beautiful palm trees and the view of the sea and the mountains is wonderful. Maybe the bath sink could be larger, but this is general trend in all hotels due to stylish reasons, I think
• Charlene (10/5): absolutely fantastic would definitely stay again - hotel is beautiful, very clean and well kept, right on the beach, staff are very friendly and helpful a must try is the sirens special cocktail it’s amazing and the food was incredible
• Vinchester (8/5): Very good -
• Pierre (10/5): Great stay at Sirens - Very friendly staff who speaks lots of languages. Buffet was good, especially the breakfast. There are 3 different swimming pools so you can change during your stay and meet other people. Algae on the beach. Some tourists that book seats with their towels even if it is forbidden by the hotel (if you want this rule to be applied, you need to check that people are complying with that). However, we always found enough seat for the family.
• Alexander (9/5): Superb - Really nice place. Nothing bothered.

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