MATHIS Retreat Ubud

Location: Jalan Lungsiakan, Ubud, id

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Free beach shuttle
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Kid meals
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Key card access
• Happy hour
• Cooking class
• Supervised childcare/activities
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Beach umbrellas
• Offsite parking discounted rates available
• Beach yoga on site
• Internet access
• Housekeeping on request
• Wine release events
• Exercise/lap pool
• Japanese garden
• Covered parking
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Connecting Room with Rice Field View

  A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious twin/double room. The unit offers 3 beds.

  Max Occupancy: 6 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Deluxe Room with Rice Field View

  Room features a private terrace, sofa seating area and flat-screen TV. Guests enjoy views of the rice fields.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Superior Double or Twin Room

  A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious twin/double room.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Bungalow with Garden View

  Bungalow features a sofa bed, flat-screen TV and a private terrace overlooking the garden. It also includes a tea/coffee maker.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation

• Grand Deluxe Double or Twin Room

  A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious twin/double room.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Fruits
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Maksim (10/5): Suits both for couple and single people - Everything I like everything
• Arunas (10/5): -
• emilie (7/5): Nice rice field view in Ubud - Nice property , exactly the same as the pictures. The food at the restaurant is excellent and the staff is professional, nice and friendly. The location is quite good as welll especially when tou drive a scooter or a car, you are not in the traffic in this area There is no soundproofing between the rooms or with the hallway. I was woken up several times in the middle of the night by the noise of the neighbors' doors. You could even hear them turning on the air conditioning or taking a shower. On the other hand, the shower in the bathroom is very poorly designed. I didn't even wash my hair to avoid turning the bathroom into a swimming pool.
• Nelly (10/5): Exceptionnel ! - Tout était parfait ! Le personnel en or, la nourriture, la vue, le lieu avec les rizières, les massages, bref un 10/10 ! J’y suis d’ailleurs retournée alors que ce n’était pas prévu… Rien
• Nelly (10/5): Graver à jamais dans ma mémoire ! - TOUT ! Le personnel, le lieu, la nourriture, les massages, bref digne d’un 5⭐️ Vous avez un mot de bienvenue, un mot d’au revoir avec un bracelet souvenir de Bali, des petites attentions qui font la différences… la propriétaire et la manager sont deux femmes extraordinaires! Et mention spéciale à Nisa de la réception 🫶🏻 RAS
• Joshua (10/5): -
• Yanina (10/5): excelente para llevarte un buena estadia y conocer Ubud - la atencion del personal y el entorno natural en el cual está, hermosa las instalaciones, la pileta, podes salir a recorrer los alrrededores y son mejores que ir a una excursion.
• Rosilvaa (10/5): -
• Nicole (10/5): Thank you 🙏🏻 - This review is a special big thank you for Bintang from reception, she helped me greatly when my rental scooter broke down far away. She mediated between the renal company, helped me to get to a garage and solved everything perfectly. So grateful!!! Everything, it was the perfect at Mathis, beautiful views and calm place to land back in Bali. So quite to sleep as well. I loved it so much I kept extending.
• Linda (8/5): Ontspannen en fijne plek met een fijn uitzicht. - Prachtig uitzicht! Heerlijke massages.
• Giraud (10/5): Fantastique ! - L’établissement est incroyable, le personnel est d’une gentillesse folle ! Merci à vous pour ce beau séjour sur Ubud Rien
• Nikola (10/5): Eine Oase der Ruhe- alles war super - Sehr gut, mitten in den Reisfeldern. Eine Oase der Ruhe, das Personal war außergewöhnlich aufmerksam. Das Essen am Abend war sehr lecker mit tollem Ausblick. Und die beste Massage auf Bali
• Kirill (10/5): -
• Darius (10/5): -
• Gerd (10/5): - Heel mooi uitzicht op de rijstvelden. Comfortabele bedden. Mooi zwembad. Heel verzorgd ontbijt : top. Personeel supervriendelijk. Met de taxi op 10 min. in Ubud. Leuke wandeling via de rijstvelden : 30 min tot Ubud-centrum Extra’s (coocking class) zijn iets te prijzig)
• Abdelhak (9/5): -
• Laetitia (9/5): Sensationnel - Magnifiques bungalows. Nous avons séjourné 6 nuits pour notre retraite et le lieu est absolument enivrant. La cuisine est excellente, les petits déjeuners aussi. Un lieu pour yoga (avec une super prof!) et méditation entouré des rizières au sein même de l'hôtel et une piscine magnifique aussi. Tout est présent pour un bon séjour. Le personnel est bienveillant et à notre écoute. A quelques minutes du centre mais l'hôtel propose des navettes et nous nous servions de Grab pour faire venir des scooters (et leurs chauffeurs) pour nous déposer en centre ville et l'expérience était encore meilleure ! Donc cela n'a en aucun cas gêné notre séjour, bien au contraire, nous avons eu le calme recherché et la liberté de partir en scoot en 2 petits clics. Donc je recommande +++++
• nathalie (8/5): - Hôtel bien situé et calme, vieillissant mais propre… personnel à votre écoute et super massage!!
• Imelda (9/5): Amazing stay - Everything is perfect. The location is not walkable to centre.
• Nicole (10/5): Exceptional Stay - Really excellent experience throughout. The wonderful staff, food, location, views, quiet (!!), generous rooms at Mathis deserve 10/10. This will be my favourite Ubud spot going forward. Nothing a rare 10/10 for me
• Murat (7/5): - Pirinç tarlası manzarası ve Restaurantı çok iyiydi ayrıca dekorasyonu da beğendim. Odalarda rutubet olma ihtimali var ve otel çok büyük değil .
• jean (10/5): -
• Joelle (10/5): Prachtige locatie met uitzicht op rijstvelden - Prachtige locatie, en een heelijk ontbijt. De mensen zijn zo lief ook met onze kindjes. Echt een aanrader! Alles was heerlijk
• veronique (10/5): Fabuleux - Tout était parfait emplacement calme et apaisant Chambre très confortable personnel Attentif et bienveillant petit déjeuner très bon et varié restaurant parfait soins excellent s Rien
• Claire (10/5): So warm and welcoming - Beautiful accomodation that was so peaceful. Amazing, friendly staff. Special mention to Bintang for being so welcoming and making us feel right at home. Nothing. Would stay again when visiting Ubud
• Claudia (9/5): un tres bon repos - un établissement incroyable avec vu sur les rizières. personnel très gentil toujours disponible l’emplacement
• Ron-Jon (10/5): Exceptional customer service - Very serene, calm, staffs are all nice, polite, friendly None
• Marina (10/5): Amazing - Everything was amazing Everything was amazing
• Ron (9/5): The property was terrific far enough out of what was a overcrowded town centre -
• Robin (10/5): Het voelde als thuiskomen in een ander land! Je was er echt te gast!! - De locatie, de lieve mensen, hoe schoon alles was, hoe attent en alert het personeel was. Niks!
• Liesbet (7/5): Aardig hotel - Personeel in het restaurant is erg vriendelijk, ontbijt was wel ok. Mooi uitzicht over de rijstvelden. Prettig zwembad. Als je iets wilde hebben, bijvoorbeeld water dan moest je er wel drie keer om vragen en dan moest je het alsnog zelf bij de receptie ophalen. Ik had het idee dat de heren bij de receptie hun telefoon belangrijker vonden dan de gasten. Schoonmaak en schone handdoeken moet je ook naar vragen, gaat niet automatisch. Ziet er leuk uit, maar heeft allemaal wel een opknapbeurt nodig.
• Malin (10/5): Toppen, bästa vi hade på Bali - Läget, kändes som det låg off vid risfält, men var bara 15 min med taxi in till centrala Ubud. Jättefina rum, härlig pool med utsikt över risfält. Frukosten var jättegod, men man fick bara välja en rätt från menyn så det var lite lite
• Vorst (10/5): Tranquility in serene surrounds in Ubud - Super genuinely friendly and helpful, professional staff. Amazing quiet location, absolutely lived up to the website details. A real bonus was the easy walks through or next to rice paddies. On the shortcut walk to the Neka Art Museum, we got a glimpse of Mt Agung. Special!
• Kat KR (9/5): -
• Trevor (10/5): -
• Christina Louise (6/5): Good - but place før improvements. - It has a great location and is relaxing and peaceful. The staff is very kind and helpful- they really make you feel welcome, and help the best they can. Shuttle service works great - could offer a home time from city around 19:00/20:00 would be great. Web pictures and reality for the rooms does not match up. They need much better cleaning, bedding, lamp, fridge! The rooms could use a more modern look; lights, curtains, mirrors - small things but effective. Kitchen staff needs to work on their speed… took forever to get food - 2 boiled egg with toast - 25 min. or 1 club sandwich 45 min.
• Geeta (10/5): - We absolutely loved every moment of our stay! The view was breathtaking, the service was exceptional, and the atmosphere was incredibly peaceful. Dinner was absolutely delicious — truly one of the highlights of our visit. Even though we had to check out at 4:30 a.m., the staff went above and beyond by helping us with our luggage and preparing a beautiful takeaway breakfast box for us. Such thoughtful service made our experience even more special.
• Amelia (10/5): The spa is amazing, the food is great, and the staff is EXCPETIONAL! Everyone is extremely kind and attentive they were - Beautiful, tranquil, not too far from the center of town but still removed. Nothing!! Perfection
• Made Fiona Dwi (9/5): -
• Carla (10/5): Cadre merveilleux, personnel incroyable - L’emplacement, le personnel, le cadre, le restaurant, tout
• Guido (10/5): -
• Francisca (8/5): Amazing nice views - I loved the place the surroundings where spectacular. The view of the rice terrace amazing The didn’t clean my room daily and they inform me of that only after I asked. Most of the times I asked to clean it they did. And I had problems with water two times, solved but I was notified after the issue, not before But the staff was really nice and made me stay
• Winter (9/5): - excellent customer service and facilities. beautiful rice fields on the resort with free daily activities. staff were very friendly and helpful. very convenient, we organised a day trip with reception to see the sights, and their spa was lovely!
• Christine (10/5): - Little slice of paradise! What a cute and beautiful place in the middle of rice fields. It has the most beautiful pool area with a view of rice fields. Very peaceful stay with wonderful staff!
• Eszter (10/5): - The place has a great location near the ricefields and a friendly, helpful, attentive staff. Bintang was super nice and recommended me amazing places that I really loved. She is the best!
• Cantürk (10/5): 3 gece kaldık. Dinlendik güzel yemekler yedik. İyi anılar ile dönüyoruz. Teşekkürler - Tesis konum olarak Ubud merkeze araç ile 10-15 dakika mesafede ve otelin belirli saatlerde ücretsiz gidiş dönüş hizmeti var bu çok iyiydi. Taksi parası vermek yerine o para ile merkezde güzel bir kaç yemek yiyebilirsiniz: Restaurantında güzel yemekler var fiyatlar merkezdeki restaurantlar ile benzer çok yüksek değil makul ve lezzetli . Kahvaltısı lezzetli ve doyurucuydu. Personel ilgili yardımsever. Odalar temiz, düzenli böcek ve benzeri şeylere rastlamadık. Havuz güzel ve önü açık gerçekten dinlendirici bir atmosferi var. Otelin aktivite fiyatları çok pahalı. Otelden talep edilen her şey internet üzerinden bulacağınız fiyatların çok çok üzerinde. Burada biraz daha makul fiyatlar vermek otel için uygun olursa bir çok aktiviteyi otelden almanızı tavsiye ederim.
• Ryan (9/5): -
• Laurent (10/5): -
• Angela (1/5): - As I was personally asked again to leave a review, I will do so now: It is certainly a small idyll there, but the rooms are terrible. After a long flight (I had booked for 7 days), my three-year-old daughter and I were put into the very last room in a dark corner. I thought I had booked a better room category, but was still given a poor room with a bad view. The worst only became clear once the door was closed: the smell was worse than in a public toilet. I did not sleep at all the first night and kept thinking about my daughter, who would absolutely not use the toilet under these conditions. I asked for another room. The new room smelled of mold. In both rooms it was not even possible to ventilate properly (which I had not considered beforehand) because of mosquitoes — there were no mosquito nets. Management is aware that the rooms smell and that there is mold, yet they still do not want bad reviews. In my opinion, this completely distorts the purpose of reviews, as guests arrive with false expectations. Especially as a solo traveler with a child, the stay was a huge challenge for me. I did not want to engage in unnecessary discussions — I simply wanted to enjoy my holiday as a mother.
• sharon (10/5): Beautiful boutique hotel with warm hospitality beautifully positioned overlooking rice fields - A haven with stunning views over rice fields. Nothing to not like. All of our stay was amazing
• Andres Felipe (10/5): -
• Kanthanesan (10/5): - Staffs are very very nice and kind and accommodating all our requests promptly.
• Muhammad Aiman (8/5): -
• Achyut (9/5): I was there with my wife to stay for few days, I liked the location and the surrounding was serene, beautiful. Breakfast - Location and the hospitality, staffs were very friendly
• Laura (9/5): Apaisant - Le cadre de l'hôtel est fabuleux, le personnel très bienveillant et les soins / massages du SPA sont extraordinaires.
• Amaury (10/5): Très beau séjour - Le cadre, La piscine Les petits déjeuner. Tout étais parfait
• Ikuyo (9/5): ウブドらしいホテル - レストランからの眺めと田んぼ道。 スタッフが良い！ 1日目，隣の部屋がうるさくて壁が薄いのかと思った。
• Emilie (10/5): -
• Nathalie (10/5): Geweldige tijd hier gehad. We voelden ons helemaal thuis en komen graag nog eens terug. - Ontzettend mooi hotel met prachtig uitzicht en vriendelijk personeel. Ook het eten was voortreffelijk. We komen graag nog eens terug. Niks.
• Shane (10/5): Stunning setting - Great rooms, pool and team Nothing
• Király (10/5): - Nagyon kellemes élmény volt itt megszállni. A személyzet rendkívül kedves, figyelmes és mindig segítőkész volt, valóban érezni lehetett az odafigyelést minden apró részletben. A szálloda minden szempontból rendben volt: a szoba kényelmes és tiszta, a reggeli bőséges és finom, az étterem színvonala pedig kifejezetten jó. A medence tökéletes a pihenéshez, a környezet pedig csendes és nyugodt, gyönyörű rizsföldekre néző kilátással, ami különleges hangulatot ad az egész tartózkodásnak. Összességében nagyon elégedettek voltunk, szívből ajánljuk mindenkinek, aki nyugalomra és minőségi kiszolgálásra vágyik.
• Nils (10/5): Lyxigt hotell en bit utanför ubud - Bra personal och fint mysigt hotell med fräscha rum
• Peter (10/5): Exceptional. Our best accommodation in Bali - A true hidden gem. We booked at Mathis after a change of plans brought us to Ubud earlier that planned and it's probably the best decision we made about our trip. Firstly, the location is peaceful and easy enough to get to, a short scooter/taxi north of central Ubud town. It's located looking out onto rice fields and is beautifully designed with a decent swimming room and covered dining area. The bungalow we stayed in was immaculately clean, huge and with elegant interior decor. The food at the restaurant was great quality, cocktails reasonably priced and there's a brilliant selection of activities including a BBQ and acoustic music evening, feeding the ducks (who were an absolute charm to just observe in their duck house and pond) and more. We had a massage at the spa which was also good. And there's a yoga studio at the far end of the first rice field. The price was also very reasonable for the quality, but definitely one of the most stand-out factors was the lovely people hosting us. Every member of staff was so genuinely friendly, welcoming and kind. From the beginning, we just felt very well cared for. They recommended a local temple ceremony happening one night and told us what we needed to wear. We were almost the only westerners there observing a beautiful ceremony including music, dance and costumes which felt like the whole town attended. Magical. We will be recommending Mathis to everyone we talk to about our time in Bali and are very happy to recommend it more generally. Thanks to Bintang and all the staff for a truly memorable and beautiful experience.
• Sujan (10/5): -
• I Gusti Ngurah (10/5): - Services are really great
• marlene (9/5): Très très bon - Le calme Le personnel adorable serviable au possible L’emplacement Le restaurant excellent Rien
• Bachata Romantica (8/5): Very Good for its value ! - Staff is really friendly , territory is really beautiful , room is spacious Mosquitos ! My BF has allergy . We used a lot of sprays and it helps after. Just do not postpone using it .
• Sergei (9/5): - Хороший отель, красивая территория, очень приветливый и дружелюбный персонал Плохой вай фай
• Leah-Rachel (9/5): -
• Moujetzky (10/5): Magique - Tout était parfait personnel comme établissement vue à couper le souffle
• Mihaela (10/5): -
• Shanice (10/5): - Serene remote location with amazing helpful staff! Great room and some good food options nearby as well as the shuttle service to ubud centre Some issues with hot water on the first night but the staff were very helpful in resolving this so I could enjoy the bath :)
• Lex (10/5): Geweldig - Het ontbijt was heel goed. Het personeel was heel vriendelijk en behulpzaam. De kamer was heel ruim, mooi en goed ingericht met uitzicht op de tuin. Het uitzicht vanuit het restaurant op het zwembad en de rijstvelden was fantastisch. Mensen die de rijstplanten aan het oogsten en bewerken waren, was heel mooi om te zien hoe dat gedaan werd. We zaten in het regenseizoen en er waren enkele flinke onweers-en regenbuien waardoor het buitenleven even moest wachten. Na de buien was het ook wel weer heel snel overal droog.
• Patrick (10/5): A wonderful place to relax, highly recommended! - I had a great stay at Mathis Retreat Ubud. The staff were incredibly friendly, the location was peaceful and the pool and overall ambience were really beautiful. Breakfast and the restaurant food was also excellent.
• KSembiring (7/5): - Great view and excellent staff Some of the facilities in room don't work properly and could be upgraded
• BETÜL (8/5): Çok güzeldi - Sakin sessiz ve huzurlu bir ortamı var personel çok tatlı ve güleryüzlü çok yardımcı oluyolar ve çok ilgililer Kahvaltıda daha çok çeşit olabilirdi turkish eggs vardı kahvaltıda ama yumurtanın içine yoğurt dökmüşlerdi alakasız olmuştu
• Oskar (10/5): Heaven on earth - View of the ricefields from the room, the pool and the restaurant, Big swimming pool, excellent breakfast Friendly service everywhere Nothing to mention
• Samantha (9/5): Beautiful, relaxing retreat. - The staff were amazing, so kind and helpful. I also had 2 massages there which was incredible. International plugs in the rooms would be a good addition.
• Olga (10/5): -
• Ryan (10/5): Perfect for what I was looking for! - Beautiful, Peaceful, Kind Staff and Clean rooms
• Roland (9/5): Die auf Booking.com gemachten Versprechen wurden nicht nur eingehalten, sondern sogar übertroffen. Entfliehe dem Trubel - Ruhige Lage mit Aussicht auf die Reisfelder, umgeben von Natur und Tieren. Sehr freundliches und zuvorkommendes Personal. Kritik auf sehr hohem Niveau: Beim Duschen war nur begrenzt heisses Wasser verfügbar – ansonsten war alles wunderschön.
• Nicolas (10/5): -
• Aïké (8/5): Bien - Établissement et personnel agréable. Hotel très proche des lieux touristiques. Petit déjeuner très bon. Malheureusement nous n’avions pas d’eau chaude dans notre chambre. La climatisation faisait un bruit assourdissant.
• Nellya (10/5): -
• Max Emil (6/5): - Personalet, restauranten og udsigten var fantastiske. Vores seng og sengetøj var meget beskidt / lugtede, så vi måtte desværre gøre vores ophold kortere end forventet. Personalet var meget venlige og prøvede virkelig at gøre en indsats. Poolen har set sin storhedstid, men den er forsat behagelig og udsigten er fantastisk.
• Sarah (10/5): Outstanding - Service was outstanding, good communicatie. Very nice staf and they were giving constant updates. I highly recommend this place. The location was so beautifull, could The food
• Alexander Gerex (10/5): - To the Management Team of Mathis Retreat – Ubud, I write with deep gratitude and admiration after my recent stay at your remarkable resort. My expectations were not simply met—they were exceeded a thousandfold. Every moment at Mathis Retreat felt like stepping into a gentler, older world where culture, hospitality, and the human heart still matter. Your staff are the soul of this place. Tireless, intelligent, innovative, and unfailingly warm. Even in the heavy rains of Ubud, they arrived at my doorstep with radiant smiles, treating every request as a pleasure rather than a task. It was deeply touching, and something rare in today’s busy world. Terracotta Restaurant was another revelation. The food—Balinese, Indonesian, and international—was delivered with five-star finesse, the kind one expects only from exclusive luxury resorts. The ambience felt like an elevated village setting: authentic, alive, and respectful of tradition. I must commend your young female trainee rostered at breakfast time/ morning in particular; her maturity, awareness, and commitment to true customer service were outstanding. Her future in hospitality is assured. I only wish more young people in Australia carried themselves with such dignity and work ethic. She and the other ones on your team represents the future custodians of your ancient culture, and she does so with pride. The views from the infinity pool, the restaurant, and my beautiful hut-style room were unforgettable. Emerald ricefields stretching into the horizon, an old temple rising behind them—scenes that felt centuries old, healing in their serenity, and sacred in their stillness. I was also grateful for the 1.5-hour guided walk through the local ricefields, passing ducks, cows, bananas, durian trees, cemeteries, and the quiet beauty of village life. The eco-tourism activity—collecting plastic and rubbish—was meaningful and grounded, the kind of experience that reminds you that real travel should contribute, not consume. Not applicable
• Vahid (10/5): -
• Vahid (10/5): -
• Julia (10/5): -
• tomasoj (8/5): - Resort byl pěkný, nádherné umístění s výhledem na rýžové pole. Personál byl úžasný. Snídaně výtečná. Nízký tlak vody ve sprše.
• Abdulaziz (9/5): الموظفين ممتازين في الخدمة والموقع الذي يطلب الهدوء - المناظر داخل الموقع والهدوء لا يوجد محلات او تسوق قريب منه
• Raissa (7/5): Beautiful location, but service and communication need serious improvement. - Beautiful hotel surrounded by rice fields and nature Before check-in, we received a message saying we’d get a free massage, but on arrival we were told (in tiny print) that it only applied if we stayed at all hotels in their chain. After I pointed out how misleading it was, they offered a 30-minute massage that was never scheduled. At check-in, staff asked if we wanted to go to our room or have the welcome drink. We went to the room first, but when we returned, no one served us, and the drink took a long time. They could have taken our luggage while we enjoyed it, as they offered at check-out. The first room’s AC didn’t work, and the room change took a while. Laundry service was delayed, overpriced, and the room had many ants. The bathroom door came off the rail easily, and hot water ran out quickly — impossible to use the bathtub. We also found a cockroach in the bathroom, and even after reporting it, the basket with it stayed outside all night. Breakfast service was inconsistent and the spa prices were extremely high
• Murager (10/5): -
• ian (10/5): Supper 👍👍👍👍👍👍 - Everything Nothing
• Łukasz (10/5): Super czas spędzony w Ubud. - Świetnie położony obiekt, z pięknym widokiem na pola ryżowe, restauracja pyszne jedzenie, śniadania z karty ale bardzo dobre, spa - masaże bardzo dobre, nasza córka 4 letnia też mogła z nami skorzystać przyszykowano dla nas 3 łóżka. Pokoje czyste, łazienki dobrze wyposażone. Obsługa miła i bardzo pomocna. Nie ma.
• Aure Anne (5/5): Without the rice field view it wouldn’t be worth it, it’s possible to find better hotels for the same price - I really liked the location and it was peaceful outside of the city centre of Ubud. The bed is big and comfort is ok, it’s good to have a balcony looking over the rice fields. Breakfast was good but not big enough if you’ve got a bit appetite in the morning. Staff was welcoming and nice but a bit too much (more on the other section) I don’t think it’s got the standard of a 4 stars hotel: - bathroom was kind of awful : very bad smell, stains on the wall, you could feel it was not clean and what about the bath you can’t shower in ? - I was straight up being harassed about leaving a review : they asked me every day several time a day, they tried offering a free massage, I received at least 5 emails and 5 WhatsApp texts, it was really really annoying, they went to find me when I was relaxing near the pool to ask me to leave a review - swimming pool in a bad state as well, kind of damp, water didn’t feel very clean and very much chlorinated - a lot of noise (most of it from the cleaning staff in the morning banging doors, a bit from the neighbours, walls are very thin). I didn’t appreciate being woken up in the morning when I was very much jet lagged - staff a bit noisy asking me where I was going, I could feel they’re not used to solo travellers and they were intrigued by it somehow
• Kerene (8/5): - האנשים היו יוצא מן הכלל. עזרו לנו עם הכל, שמרו לנו על החפצים כשיצאנו לטיול ארוך, ותמיד היו זמינים לבקשות שלנו. המים חמים במקלחת היו לא צפויים
• Reinier (9/5): - Locatie in de rijstvelden maar toch goed bereikbaar, geweldig
• Nick (10/5): Cannot wait to visit again! - Mathis is the most incredible hotel! From the stunning views of the rice fields to the swimming pool it really is fabulous, we’ve extended our stay an extra 2 nights. The massages in the rice fields were amazing and the breakfast is delicious with a fab choice, do not hesitate to book Mathis! My husband and I have stayed here with our baby and we’ve all slept so well and the staff could not do enough to accommodate us! We did a guided walk this morning around the rice fields, all included in our stay, it was flat so easy to do with the baby carrier and the views really were stunning A MUST!Thankyou to everyone at Mathis for making our stay so special, one to remember! Not a single thing! Perfection!

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