Sengokuhara Hisanoha

Location: Sengokuhara 830-6, Hakone, jp

Star Rating: 3 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Terrace
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Massage services
• Non-smoking throughout
• Public Bath
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Smoke alarms
• Key access
• Process in place to check health of guests
• Security alarm
• Thermometers for guests provided by property
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Covered parking

Rooms Available

• Standard Twin Room

  Providing free toiletries, this twin room includes a shared bathroom with a bidet, a hairdryer and slippers. The twin room provides air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Heating
  • Shared toilet
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Deluxe Quadruple Room

  This quadruple room's special feature is the private open-air bath. The spacious quadruple room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a bidet. The quadruple room offers a safe deposit box, an electric kettle, a sofa, a flat-screen TV, as well as garden views. The unit offers 2 beds and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Twin Room with Bathroom

  Providing free toiletries, this twin room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Deluxe Twin Room

  The spacious twin room features air conditioning, a wardrobe, as well as a shared bathroom boasting a bidet and a hairdryer. The twin room provides a flat-screen TV, a safe deposit box, an electric kettle, a sofa as well as an inner courtyard view. The unit has 2 beds and 1 futon.

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Heating
  • Shared toilet
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• malcolm (10/5): Perfect location to get best value from a Hakone Pass...and stay in unique comfort - Everything about this property was, frankly, perfect. Reached from Odawara Station on a 40-min bus journey but, then, on bus routes to easily explore the whole region....head to Gora Station to start with ropeways, cable cars, boats and buses...and maybe a view of Fuji. Warm welcome from staff. We were 4 of total 6 in-house guests on first night and had 4 staff looking after us. Included dinner and breakfasts were absolutely delicious. Rooms 101 & 102 were spacious with private hot spring bath...public onsen was superb. Everything was perfect
• Miho (8/5): コスパから見ると、満足なホテルでした。 - 食事が美味しかった。 スタッフが親切丁寧だった。 ベッドが窓側にあり、寒かった。
• Samuel (10/5): Sehr schönes kleines Ryokan mit hervorragender Küche. - Ein sehr schönes kleines Ryokan mit freundlichem und aufmerksamem Personal. Das inbegriffene Frühstück und Abendessen umfasste klassische japanische Speisen und schmeckte durch die frischen Zutaten und das viele Gemüse hervorragend. Wenn man mit dem Auto unterwegs ist, ist die Lage zudem sehr gut. Der einzige kleine Minuspunkt ist vielleicht das Onsen, das eher zweckmässig eingerichtet ist.
• Davide Modesto (10/5): MAGICO - Struttura che ha soddisfatto abbondantemente le nostre aspettative. Camera spaziosa, luminosa e con vista su tanta verde, così come l"onsen privato. Cena a base di carne deliziosa. Colazione altrettanto buona ma molto differente dagli standard europei. Non è una critica ma una semplice constatazione. L'ho trovata comunque molto buona. Personale gentile e disponibile. 10/10 Nulla. Ci ritornerei a occhi chiusi.
• Yui (8/5): -
• Mid Century Traveller (10/5): Japanese Onsen experience - We felt immediately at home and most welcome. The staff helped us understand the etiquette of staying in a Japanese Ryokan. The rooms were spacious, comfortable and had a lovely garden view.. The onsen was well appointed with lovely bathing products and facilities. Everything was spotlessly clean and well maintained. The breakfast was a traditional Japanese style and was delicious. The evening meals were fresh, beautifully presented and service was excellent. We had the most restful and enjoyable stay. A real highlight of Japan. Nothing
• Jasmin (10/5): -
• Ronnie (9/5): I would stay here again. - Lovely little Ryokan. Food was fantastic! staff was wonderful! I would have liked more than a single very hot onsen (bath). My wife--shy--would have liked a room with a hot bath, but unfortunately they were sold out.
• Myunghee (9/5): - 저녁식사, 아침식사의 질이 아주 좋았고 부모님들 또한 매우 만족하였습니다. 주변의 숙소에서 1박2일을 경험했었는데 오히려 이번 호텔이 너무 좋았음을 알았습니다. 직원들 또한 너무 친절해서 고마울 정도였습니다. 식당에서 마시는 캐나다 진저에일과 매실주를 섞어서 먹는 맛은 아주 일품이었습니다. 아침에도 캐나다 진저에일을 마시며 맛있는 아침식사를 먹었습니다. 방도 깨끗하고, 침구도 깨끗하였으며, 쇼파가 있어서 가족들과 모여서 담소도 나누는 정말 좋은 시간을 가지게 되었습니다. 이번 일본여행에서 제일 만족한 곳이 하코네 바로 이 호텔입니다. private 온천이 있을거라 생각했는데, 대중목욕탕만 있어서 약간은 실망하였습니다. 하지만, 대중목욕탕의 온천물이 너무 좋아서 피부가 호강하는 날이었습니다.
• Ashley (10/5): - The room was absolutely amazing, especially as the room came with a private onsen which was gorgeous and very convenient especially if you have tattoos. The room was spacious and had a lovely view of the outdoor courtyard. The breakfast and dinner that were included in our stay was delicious and the staff were so accommodating. If you're looking to get away, this is a great location to do just that. There's a bus stop approximately 10 minutes away that makes going from one area to the next very straightforward. The location of the hotel is further away from some of the major shopping areas of Hakone and in a more residential part of the city. However, its a beautiful area with lovely views all around, small shops, and restaurants. If you're looking to stay close to Hakone train station you may want to for hotels in that area but overall transportation is very convenient and allows you to travel around rather easily.
• Jakub (10/5): - Mały kilku pokojowy hotelik stylizowany na Ryokan. Posiada na dole dwa pokoje z prywatnymi onsenami oraz wspólną toaletą oraz kilka pokoi na górze z toaletami. Wszyscy mogą korzystać z dwóch wspólncyh onsenów na dole (od dzielnie mężczyźni i kobiety) Dzięki temu że pokoi jest nie wiele można poczuć się bardzo kameralnie a w onsenie "publicznym" jak w prywatnym (brałem pięć kąpieli i zawsze byłem sam) Jedzenie jest pyszne , choć mało urozmaicone. Na kolacje dwie opcje do wyboru, śniadania też bardzo do siebie podobne. Obsługa bardzo miła i pomocna. Hotelik czysty. Spędziliśmy trzy noc i jesteśmy bardzo zadowoleni Brak
• TAKAHIRO (7/5): - オールインクルー ユニットバス
• Takayuki (8/5): -
• CarMi_on_tour (10/5): Schönes Zimmer mit privaten Onsen - Privates Onsen im Zimmer Parkplatz vor der Türe alkoholfreie und alkoholische Getränke zur freien Verfügung Keine Restaurant in unmittelbarer Nähe teuerstes Zimmer auf unserer Reise
• kou (10/5): private springs in large room - lovely stay and very kind staff. we had a special room that came with private bathing springs. It was very comfortable and we would stay here again. A little out of the way, tucked high up the mountain and surrounding local neighborhood.
• Auke (9/5): -
• Ilaria (9/5): Esperienza da ripetere! - In una zona molto tranquilla. Ideale per sosta dopo visita alla zona vulcanica di Owakudani. Ambiente molto curato e pulito. Stanza spaziosa. Staff gentile e attento. Cena e colazione buone con porzioni generose. Onsen spazioso, silenzioso e rilassante. Materasso con molle non molto comodo.
• karin (10/5): - The stuff was super friendly and patient, explaining everything at checkout and during the stay. They have instructions for everything in english. The food was delicious(for people who're into japanese traditional food). Very intimate feeling since they don't have lots of rooms. Be aware shower is public(separated for men and women), no shower nor bath in the room.
• Michelle (10/5): -
• YINGWEN (10/5): -
• Andreas (10/5): -
• MIMATO (8/5): - 気さくに接してくださるスタッフの方々 他の家族が食事の時、こぼしてしまわれたお子さんに対し「おばちゃんがやるから大丈夫だよ」ととても優しく言葉かけされていたのが印象的でした ただ、細い路地を入るので見過ごしてしまったので表示あれば助かるでしょう
• Hiroki (10/5): -
• Aya (8/5): トータルで言うと良かったです。 - お料理がとても美味しかったのと、スタッフの方が丁寧でした。 自動販売機が無かったのが残念でした。
• Hidehiro (5/5): 何かが足りなかった。 - ・食事はおいしかった。 ・終日雨で、雨でも館内で充実して過ごす何かが欲しかった。 ・館内は禁煙となっていたが、部屋が煙草臭かった。
• Dmitrii (1/5): -
• Stanley (8/5): -
• Heena (10/5): Exceptional -
• Wai (10/5): Exceptional -
• Katie (9/5): Superb - Beautiful property, well situated near a bus stop. Nice local area and restaurants. Lovely room, onsen particularly enjoyable. Traditional Japanese breakfast and Friendly staff.
• Liat (10/5): Exceptional - Very clean, great location welcoming people. Great facilities, highly recommend!
• Michelly (9/5): Come for the Onsen, stay for the great hospitality! - Come for the Onsen, stay for the hospitality: friendly personnel and tasty food!
• Nicolette (10/5): Perfect Honeymoon Location for Short Hakone Visit - We didn't experience meals at the resort, but my husband and I loved our room with private onsen and outdoor shower. The atmosphere was so soothing and peaceful. The room itself was also very large and included a couch which gave us a lot of comfort while we were there. The hotel was quiet and relaxing and the staff were all very kind. Nothing! We loved everything about it.
• Ellen (10/5): Exceptional -
• Dana (10/5): Exceptional -
• Brian (10/5): Exceptional - Overall very positive. What stood out most was the staff. They were some of the most compassionate and caring people I've met. I was blown away by the hospitality and their kindness.
• Hoi (10/5): Exceptional - Staff，all the staff especially front desk are extremely helpful and very friendly
• Yad (10/5): Exceptional -
• Yuk (10/5): Exceptional -
• Ki (7/5): Good - Extra charges for an additional person was excessive.
• Robinson (10/5): great comfort in the beauty of Hakone - Chose the large room with private onsen, which was perfect since my brother has tattoos. very cozy, great staff, the bus stop is just a few min away
• Sharon (8/5): Very good -
• Deborah (10/5): Great cosy place to unwind in the area if you’re driving. - We got the family room and it came with our own private onsen. The pictures that they put up doesn’t do any justice to the room. It was a really large room! Great space for a family of 4 and the private onsen was a great experience for our kids! Rooms were clean and warm. Beds were also comfortable! Food was great too! Maybe more explanation could be given in English on wearing the yukata around the place and for the food they served.
• Sam (10/5): A beautiful stay in a beautiful city. - Gorgeous, comfortable room. The private onsen was exceptional.
• Caroline (7/5): Good -
• John (9/5): Wonderful Getaway - We had the annex room with the en-suite Onsen and private garden which was a delightful experience. We booked this room specifically due to the separate-sex nature at most public Onsens. When booking we also expected there will be French cuisine for dinner, but this has now changed after the closure earlier this year and instead we were served a sukiyaki. A traditional Japanese special occasion dish that consists of a broth which you boil vegetable, mushrooms and slices of beef in. During this time there is a small open bar with various soft and alcoholic drinks. Breakfast was a traditional asagohan teishoku with fish custard, a grilled fish and a small candle heated broth to boil the various bits in. The room was extremely large and spacious and contained a TV-sofa area, a teppanyaki seating / bedding area and two comfortable king beds with Japanese style pillows. The staff were also friendly and helpful It's quite a challenge to get to/from using the local bus, next time we would opt for a 10 minute taxi ride from the Hakone Ropeway. The garden could use some maintenance / deweeding. We were a little disappointed in the change of menu.
• Simo (9/5): Ok stay - The private onsen was great, even though the room was expensive. The breakfast and dinner were very good. The staff was friendly but some of them seemed to be inexperienced, which was reflected in some issues. The private onsen space itself could have been a bit more tidy, in terms of removal of spider webs from some parts of the ceiling etc.
• Dinko (10/5): Exceptional -
• Anastasiia (9/5): Superb - We had a room with separate onsen and it was very nice, we had dipped ourselves into the hot water several times during the day and were happy! :D We expected there will be french cuisine for dinner as we read in other reviews, but we were served a sukiyaki. I was a bit terrified as I did not know how to cook it, but the lady who served us explained everything with patience. Btw. there is no dresscode, but most people were wearing yukata which you can get in the main lobby based on your height. The room was spacious and luxurious. There was no mold in the room and it was not humid. We arrived early and wanted just to drop the luggage, but the room was already ready and we were offered to check in early as well, which was super good as the weather was cold and dump. Sitting in private onsen is better than freezing outside! :D And yes, in the room with private onsen there is no separate shower room, so if you want to simply shower, you need to go to the onsen room which can be quite cold. Light turns on automatic in the hallway and in the toilet by movement sensots, you cannot turn it off, so if you want to visit the bathroom at night, you may experience a burst of light and energy right in your sleepy eyes :)
• Cheryl (9/5): Superb - Excellent onsen,
• Sabina (8/5): This stay brought the zen I was looking for and the food made my stay unforgettable. - The food, both dinner and breakfast, were my favorite meals my whole trip! The food was enough to bring us to bliss but the onsen was the cherry on top. This ryokan is not close to the train station so be aware of windy roads around hills.
• Yosi (10/5): Exceptional -
• Roger (10/5): Exceptional -
• Tang (8/5): Very good -
• Graeme (9/5): We enjoyed our stay every much. - The family room is very big. The onsen in the room is very nice. The sukiyaki dinner was nice but very salty.
• Rachel (6/5): Pleasant -
• Leana (10/5): Exceptional -
• Luca (10/5): Fantastic ryokan experience with incredible breakfast and dinner - The building is very new, the rooms are big and spacious, full of comforts. The private onsen is an incredible experience, definitely worth it. The staff was so kind and helpful, especially the one in the restaurant. Dinner and breakfast were fantastic, the food was prepared methodically and it tasted amazing. The best hotel experience in Japan we’ve had. Not a big deal at all, but some pictures indicate a public onsen or a hot bath. It is not there, as the hotel was renewed 3 years ago. We didn’t care, but it would be better if the hotel made it clear in case some customers wanted to access it.
• Yan (7/5): Good -
• Yueyang (10/5): Exceptional -
• Tom (10/5): Exceptional - The food was amazing, there is a private onsen in the room and the room was big and cozy. The staff was very kind and patient, very sensitive for all our needs.
• Tristan (10/5): The perfect getaway from the Tokyo crowds - The whole experience: the very friendly and welcoming staff, the comfortable beds and spacious rooms, starting and finishing the day at our private onsen, the recommended Mount Ashigara hike passing through the Kintoki shrine, and last but not least the phenomenal(!) food. We absolutely recommend Hakone Kuoritei for your next Hakone visit! -
• Zhan (10/5): Excellent staff, very accommodating and one of the best included dinner experiences - Staff was excellent and very friendly. Some of them spoke basic to moderate english and it was more than enough to get by. When we arrived we were offered welcome drinks to choose from, some of which included alcohol. We stayed in a separate Annex from the main building. It had pretty much all you need from in floor heating to our own private onsen and a mini garden out the back. It was a mix of traditional and modern interior. Size of the Annex was very big, great for a small family as it had two double beds along with two extra futons in the tatami area. The most notable part of our stay was the included dinner. Chef Saito is a master at his work on French cuisine. Each dish presented and executed almost perfectly with techniques I didn't know was possible. Breakfast was also included which is also worth it to partake in. Unfortunately, on the day of our checkout we missed out on the last bus going back to odawara station due to heavy snow. The manager and the staff were so kind to try help us find a way back for us. Though it was to no avail, as all buses and taxis were suspended. The manager ended up going out of his way to drive us back to the nearest available bus stop that was still in service. We ended up trying twice as the first time had heavy congested traffic. We returned back to the ryokan and departed again later in the afternoon.
• Anonymous (10/5): Must Stay! Relaxing, beautiful resort with a hidden gem French restaurant - I booked one night here because I really wanted to try the French cuisine, but our actual room looks even better in person than photos and were so satisfied with our stay here. Chef Saito is a master in his craft, the dinner was Michelin star quality and the breakfast was equally delicious! There isn’t much of a reception area as this resort is very small, only a few rooms. But the hospitality was great and the staff really tried to speak in English which we really appreciated. Not the property’s fault but the two female guests sitting behind us during dinner were extremely disruptive to our dining experience. One of them kept leaving and entering the restaurant multiple times, we were sitting close to the door so it was really annoying, and they kept complaining about everything, and how she wouldn’t eat this and that. I think that staff should consider next time how to handle the situation better, as the hostess was not able to communicate with them well, since the guests didn’t speak English well either. We could not really concentrate on eating the delicious food when guests were hampering the experience.
• Bradley (9/5): Worth it for the private onsen - The highlight was the in-room onsen. Meals were fancier than we expected but were very good.
• Katherine (8/5): Very good -
• Ki (9/5): Superb - The food is like heaven. We are fortunate to have tried all sorts of delicacies from all over the world, but what came out of Chef Saito’s mind and craft was a real standout!
• Alison (10/5): So relaxing, the food was amazing too - My own private onsen Nothing
• Fu (9/5): Superb -

Photos