The Harrods Mews - Modern 4BDR with Rooftop Terrace

Location: 51 Queen's Gate Mews, London SW7 5QN, London, gb

Star Rating: 6.7 Stars

Property Type: Holiday homes

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Ironing service
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Screens / Barriers between staff and guests for safety
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Covered parking
• Garage

Rooms Available

• Vacation Home

  This holiday home provides a fireplace. This spacious holiday home consists of 4 bedrooms, a kitchen and 3 bathrooms with a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, a dishwasher, kitchenware and an oven. This holiday home features a washing machine, an electric kettle, a TV and a patio. The unit offers 4 beds.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Fireplace
  • Additional toilet
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Semi-detached
  • Clothes rack
  • Drying rack for clothing
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Andreas (3/5): Auf keinen Fall zu Empfehlen - Außer nach der Lage kann man diese Unterkunft nur negativ bewerten! Die Bettwäsche und die Handtücher waren frisch und sauber. Die vielversprechenden Fotos entsprechen in keinster Weise der Realität. Die beworbene Dachterrasse sollte nicht betreten werden, da der Holzboden mehrfach gebrochen ist. In mehreren Räumen löst sich die Tapete und die Farbe von den Wänden. Bei dem Doppelbett im vorderen Bereich ist das Lattenrost gebrochen und mehrere Latten fehlen bereits. Trotz dreifacher Meldung des Schadens hat sich der Vermieter, Flyp Homes, nicht um die Behebung des Schadens gekümmert. Die gesamte Unterkunft ist sehr abgewohnt! Die Reinigung erfolgt offensichtlich auch sehr oberflächlich. Der Fön unter einem der Betten hatte schon eine dickere Staubschicht. Hinter einer Kommode konnte man ein paar Socken und eine Tragetasche sehen. Der Fenster Vorhang im hinteren Schlafzimmer hat mehrere größere Schimmel Flecken. Die Fenster sind zum Teil verrottet. Der Preis für diese Unterkunft ist völlig überzogen. Schade, dass man nicht mehr Fotos anhängen kann!
• Frode (3/5): - Location Not as picture. Location not as on booking.com link
• Stefanie (7/5): - we really enjoyed the location and the accommodation overall — it’s a great place. However, we wanted to let you know about an issue with the upstairs bathroom opposite the children’s bedroom. Unfortunately, the shower there was not useable: the water pressure was extremely low (only dripping) and the water was ice cold. As a result, all six of us had to share one shower, even though we specifically paid attention to having multiple bathrooms when booking.
• Debbie (6/5): - The apartment was ideal size and location for us. 5 female family members so we preferred to stay at apartment rather than in hotel rooms We were visiting royal albert hall so great walking distance in quiet mews. Big sized rooms The apartment needs updating , a thorough clean and painting It was generally clean but walls , carpet, bed throws all marked and have seen better days. The photos make it look better than it is
• Alejandro (7/5): Una casa grande bien ubicada - La ubicación y lo espaciosa que es la casa. Es muy cómoda para estar unos días. La casa necesita alguna mejoras pero aunque esta algo estropeada, funciona. El check in muy sencillo y cómodo con la aplicación
• MARÍA MILAGROS (8/5): Volvería alojarme alli - Casa espaciosa e independiente ,el barrio muy bueno y bien comunicada la distribución, limpieza y comodidad de las camas El funcionamiento de la ducha, tenía poca presión y en unos de los baños no subía el agua. Espero que lo solucionen pronto por lo demás todo genial
• Thomas (3/5): -
• Lynsey (7/5): Location perfect, property dated and tired but clean and spacious. Agent really helpful - Location is brilliant and area beautiful Property very tired and dated. Plumbing and shower facilities poor, only one properly working but clean and very spacious. App required to access property which is difficult if in a large group.
• vijayshree (4/5): The stay was memorable due to all the inconveniences and warm weather with no fans or air conditioning. - The location was very good and safe place. The property was badly maintained, like the dishwasher and the plumbing was v bad. The dishwasher had a note , “ out of order” and was not fixed even after several messages so it was v inconvenient. The shower head was broken and the tub drainage was blocked. The bathrooms were dirty and we had to hire our own cleaning lady to clean the place.
• Ellen (10/5): A wonderful relaxing place to stay. Highly recommend! - Location and size. It was very spacious and well presented.
• Sidney (4/5): Would not stay again - Location close to everything you need The condition of the property. This property could be one of the kind but unfortunately it’s not. Tons of maintenance problems such as dishwasher leaks, skylights above the dinning table also leaks when it rains. We were Glad we just got one day that actually rained but the table gets wet. The place doesn’t look like nothing like the pictures. The carpets need to be steam washed, the wall paper is falling off the walls , the glue is dried and they are peeling off. One started peeling off during the night and fall down above our heads … water pressure in the bathroom are very low. Kitchen needs to be clean better . Utensils and floor were dirty and sticky. Many basic items were missing such as napkins, paper towels, sugar etc.. Easy to get inside the property we didn’t have any problems getting the system to work . For that I give a 10. Close to a metro station and other amazing sites ! Do Mario Italian restaurant is just minutes away Diane’s favorite pizza place. We didn’t have a car but if we did we would Not have a place to park. The garage door is falling off the walls. Mid stay we got scared when someone opened the door apparently to work in the door we were not informed about it. Garage door then was left open and the worker left the car inside the garage. Like I said we didn’t have a car so I didn’t care but …
• Laura (4/5): Book at your own risk - Very little. Location was great for access to central London attractions The house was filthy. Stains. Limescale on all kitchen appliances. Broken tiles. The house is not as advertised. It is not modern. The furniture has been removed and replaced with old tired uncomfortable furniture not fit for purpose. The staff do not act on any complaints. There is no onsite parking as advertised. The heating is on full blast all the time and cannot be changed. The showers have little to no water pressure the bedrooms stink of marijuana. And 3 of the 4 beds are old and saggy.
• Tracey (6/5): Read the Reviews! - The location and size of this property is excellent. Although having said that it is a decent walk from the tube station particularly with luggage. Close to Kensington Gardens, Shopping and approx 10-15 minute walk from the Tube. The management group were very communicative and responsive to queries. Access: It was a digital key which requires downloading of an app, creating an account etc. When parties separate sharing this key was difficult, couldn't locate the instructions. If you are not terribly familiar with apps etc this would be quite a difficult process. Photos for this property need an update - what you see in the living room is not how the property is at all. They need to provide more instructions on heating and the use of the appliances etc. Overall the property is quite tired and the owner should invest because it could be a wonderful property.
• Charmaine (7/5): Perfect stay for the Albert hall - Good location ans spacious Carpets were filthy stains in every room bathrooms dated and the inside wasn’t like the photos Door lock was ridiculous when there’s. Group of you
• Hurst (5/5): Great location and lots of space for a family - amazing location and the home was very spaceous there were a lot of maintenance issues such as tiles falling off bathroom, no hot water in one of the ensuite bathrooms, dishwasher was broken, and there were very minimal kitchen utensils. The roof top was a hazard for young children.
• Ruth (5/5): Good space but could use some TLC - The location is amazing and it has plenty of space. There are lots of lovely bars and restaurants around and we were a stones throw from the museums. The street was very quiet. There was a high chair that we could use. The bedding and towels were clean. The use of the garage was great, although it is very small. There is a washing machine and tumble dryer available. The decor is very tired and the furniture is different from what is in the photographs of the property. The sofa in particular was an uncomfortable small sectional sofa. The carpets are stained and worn and the living room rug has a large stain too. The water pressure is poor and the bathroom suites were old. The taps in the bigger bathroom don't work if the toilet has been flushed. The wallpaper in the master bedroom is peeling and the walls throughout the house are marked and scuffed. The entire house could do with a bit of TLC which was concerning as such a big security deposit was requested, with a long holding time for the money to be returned. If such a huge deposit wasn't required then the tiredness of the property wouldn't have been a concern as we were using it as a base while in the city, but seeing all of the faults throughout made us worried we could be blamed so it became worrisome. The property was difficult to find and when we tried to call the company that looked after the property we couldn't get hold of anyone. As the property is a mews the roads are tight and difficult to navigate. Eventually someone got back to us but by that time we had managed to find the property using the photos from the advert.
• Jade (8/5): Great price and location. Spacious and clean. - Great location - very spacious and clean. Quality clean bedding and clean kitchen and bathroom. Lots of space for the family and a bonus toy box in the tv area was a huge hit with our kids. The property address was hard to find as the actual address was not on the booking confirmation and the pin on the map wasn't correct. With an electronic key we were left to push on all other surrounding doors to see what one would open. A nearby resident was able to assist as this has happened a lot.
• Yelena (6/5): Pleasant - Location is perfect! Not clean. We had some problems with water, it was fixed last day. The house need to be repaired
• Caroline (8/5): Perfect base for us to prepare for a London wedding. - The location was perfect for us. Check in through the app was very simple. Beds were very clean and comfortable and the living space was ideal for us. We were disappointed that the terrace wasn’t suitable to use because of its poor state of repair.
• Kelvin (5/5): Fair - Good location Condition of the house. Not well maintained
• Erica (6/5): Great location but not like pics. Pics need updating as it needs some TLC - Location and size. Garage for small car Not like the pictures. Not the same furniture in the living room at all plus no plants. No day bed as shown near the kitchen… just an old tv stand . Bit grubby and unloved. Couldn’t get into the garage as it was padlocked. Heating on 24 hours a day and wouldn’t turn off. Roof terrace wasn’t great. All needs some TLC Garage will only fit a small car. You will be towed away if you park on the front of the property
• Peter (8/5): Would come back - Location was great, very quiet. Nice and warm The app with the key (Klevio) is in my view very risky …. Was paranoid from my phone running out of battery. … no real back up alternative. The Propert could do with a bit of TLC … looking a bit tired in paces
• Penny (7/5): I think the location saved the day , and the spaciousness of the flat . - The location was superb for our needs. It was central but very quiet The maisonette is spacious and it was warm The decor is tired and substandard Stained carpets , broken tiles and bathroom fittings , peeling paper Sleeps 8 -inadequate cutlery and glasses -eg two teaspoons ! The showers are barely functional due to low pressure , tho there is plenty of hot water . Unfortunately the condition of the property is of more concern because a damage deposit is required before entering. Finding existing issues creates concern that the owners will believe you are responsible !
• Warren (10/5): Exceptional -
• Kim (8/5): Excellent location and would recommend - Spacious, bright property in an excellent location Kitchen could have been better equipped (eg no baking trays for using in the oven) and freezer badly in need of defrosting
• Heath (6/5): Pleasant -
• Sarah (9/5): Fantastic location and lovely space to chill out - Excellent location and space to relax with good facilities and comfortable beds. The showers weren’t very powerful! And the furniture on the roof terrace has seen better times, especially the bench which is close to collapsing.
• Jane (7/5): lovely picturesque home in a great spot, fabulous local shops pubs and transport, facitities in the home left us annoyed - Great Location I will preface this review by saying we are not overly fussy people: no amenities whatsoever were made available….not even a bar of soap, 3 rolls of loo paper, 4 towels for 6 guests, kitchen ill equipped, 2 water glasses, clothes airer was broken, the showers were terrible….
• Christopher (8/5): A wonderful stay, property in a good location but a taxi was needed generally - Good amount of accommodation 3 double bedrooms and another with bunks for kids it should not be referred to as Harrod’s Mews as this indicates that it is near Harrods which it is not!!! it is in fact Queens Gate mews which is a good way away!! The decor and furnishing has seen better days. The kitchen needs more equipment especially glasses and oven trays.
• Nicholas (7/5): nice place, poor management - great location the service from the agency was really slack. on hold for 45 minutes to sort out an issue.

Photos