Palais Dar Si Aissa ALL-SUITES

Location: 37 Rue Sidi el Yamani Laksour, Marrakech, ma

Star Rating: 8.1 Stars

Property Type: Riads

About this Property

Policies

Check-in: 08:30 AM - 09:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Currency exchange
• Solarium
• Private check-in/check-out
• Concierge service
• Outdoor furniture
• Coffee Shop on site
• Fire extinguishers
• Smoke alarms
• Key access
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Cooking class
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Internet access
• Housekeeping on request
• Private picnics
• Pool waterfall
• Exercise/lap pool
• Swimming nearby
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Vegetarian menu options available
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Junior Suite

  This suite's special feature is the infinity pool. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. This suite features soundproof walls, flat-screen TV with satellite channels, an inner courtyard view, as well as wine/champagne for guests. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Fan
  • Toilet
  • Video
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Executive lounge access
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Electric blankets
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Emergency cord in bathroom
  • Rooftop pool
  • Infinity pool
  • Pool towels
  • Shallow end
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Senior Suite

  This suite provides a infinity pool. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. This suite features soundproof walls, flat-screen TV with satellite channels, an inner courtyard view, as well as wine/champagne for guests. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Video
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Executive lounge access
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Electric blankets
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Emergency cord in bathroom
  • Rooftop pool
  • Infinity pool
  • Pool towels
  • Shallow end
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Royal Suite

  Guests will have a special experience as this suite features a infinity pool and a fireplace. Featuring a private entrance, this air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a mini-bar, a tea and coffee maker, executive lounge access and a flat-screen TV with satellite channels. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Fireplace
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Executive lounge access
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Emergency cord in bathroom
  • Rooftop pool
  • Infinity pool
  • Pool towels
  • Shallow end
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Ambassador Suite

  This suite features a infinity pool. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite features soundproof walls, a mini-bar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with satellite channels. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Video
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Executive lounge access
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Emergency cord in bathroom
  • Rooftop pool
  • Infinity pool
  • Pool towels
  • Shallow end
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• judith (8/5): Alsof je terug gaat in de tijd. Je voelt de historie - Prachtige oude riad. Heel rustig, sereen. Geen opmerking
• David (10/5): Palacio con todas sus letras - Muy espectacular las estancias No había mucho personal
• Valentina (10/5): -
• Nicolas (9/5): -
• rafiks (10/5): - RASPOLOZENIJE SUPERR,VSJO RJADOM . ZAVTRAKI RAZNOOBRAZNIJE,PERSONAL REAGIROVALA SRAZU. NA ZAVTRAKE DELALI GORJACIJE LEPJOSKI,OMLETI,PREDLAGALI NESKOLKO VIDOV GORJACEGO,SLADOSTI.PERSONAL HOTELA DELALI VSJO CTOBI NAM BILO KOMFORTNO, OSOBENNO -HAUDA.SPASIBO BOLSOJE VSEM. VSJO SUPERR
• Tjukkihue (10/5): Et eventyr i eventyrbyen! - Personalet var enestående hyggelig og service minded. Lederne stilte opp og hjalp oss med alt vi trengte. Suitene var fantastiske, meget god og personlig frokost. Spaet, takterrassene og bassenget ble benyttet til vår glede. Alle mine kunder vil gjerne tilbake til dette hotellet. Ingen ting.
• Carlos (9/5): Un optimo Riad em Marrakech - Es un optimo Riad em Marrakech. Nuestra habitación era muy grande y confortable. Pero ni todas las habitaciones son iguales. La casa es toda muy bonita. La localización es perfecta, cerca de todo. Mejor no seguir las indicaciones de paseos y restaurantes del personal de recepción. Es importante tener en cuenta que el dueño del riad también es dueño de un restaurante, que no es bueno. Los paseos “al desierto” a solo una hora de Marrakech son verdaderas trampas para turistas. Para ir realmente al desierto hay que dormir allí, y son varias horas en coche. Los que están cerca son básicamente para subirse a dromedarios en un lugar que en realidad no es un desierto y luego comer “comida para turistas”. Para excursiones y restaurantes, es mejor buscar en internet y no seguir las recomendaciones del hotel.
• Vedmed (10/5): Amazing, would definitely recommend to anyone wishing to stay in the Marrakech Medina. Great Place - The staff were very friendly and accommodating, from greeting us with tea and snacks to helping with bags, offering information about the area and even giving us a little parting gift was very nice. The room was beautiful and very nicely prepared, place smelled very nice with the incense and the whole riad was decorated beautifully. Breakfast was very good and consistent. We were able to leave our bags as we left for other towns for different nights letting us only bring only our day bags to other locations and not have to worry about our bags which was a great relief. The rooftop is stunning also with great views of the medina and mountains. Swimming pool was a nice touch and refreshingly cool. It’s in a great location, right beside some nice places for food, the souks of medina and Jemma El-Fna, Dar El Bacha. Special mention for Othmane, Ibtissam and the security guy at the door for making us feel so welcome.
• Bruno (9/5): Bel soggiorno al Palais ed in generale a Marrakech. Temevamo disagi per il Ramadan ma niente di rilevante se non alcune - Bellissimo Dar la camera era una suite grandissima nel bagno doppio lavello doccia e vasca Sala breakfast ne dar interno. Era un gioiello di stile arabo. Veramente emozionante Posizione ottima e personale cortesissimo. Un ringraziamento particolare alla sig.Houda. Efficiente e cortesissima
• Torhild (9/5): -
• Scandone (9/5): Grazie per il meraviglioso soggiorno! Tutto perfetto - Posizione impeccabile e gentilezza del personale unica Tutto
• Dany (9/5): -
• Michela (8/5): - The place is stunning. Good breakfast. Very friendly staff.
• Alessia (8/5): - La struttura è molto bella e suggestiva. Il personale cortese e disponibile. Posizione molto buona arena dentro la medina e vicino la piazza centrale Jamaa el fnaa. Il bagno aveva il bidèt che non era fissato bene e una lampada si è rotta. Il ristorante buono ma non aveva tutti i.piatti indicati nel menù. Molto buono il the alla menta Colazione non eccezionaleper un 4 stelle.
• DAVID (10/5): Séjour très agréable qui a répondu à nos attentes - Petit-déjeuner traditionnel copieux et parfaitement adapté le prix du taxi entre l'aéroport et l'hôtel (300MAD) alors que le prix moyen entre 120 et 200 MAD
• Adrián (10/5): Un Dar muy recomendable - El Dar es muy bonito y el personal atento y amable.
• Ouafa (9/5): RIAD MAGNIFIQUE - Honnetement, le Riad était à la hauteur de nos espérences, son emplacement est tout simplement parfait. Le personnel, specialement Ibtissem et son collegue ont etaient geniaux. Le riade est tres beau, la litterie est superbe, tres bel espace dans la chambre. La salle de bain est tres propre. Le rooftop est magnifique, malgré les traveaux actuel. Vraiment la seule zone d'ombre, le petit dejeuné qui n'était pas trés bon. Mais dans l'ensemble, mon amoureux et moi sommes tres tres tres satisfait de notre sejour. Merci Attention le soir, si vous éténiez la lumière pour dormir, ça coupe l'ensemble des appareils élèctrique, dont votre chargeur si c'est le cas.
• اسماء (7/5): حلو - الموقع
• Matthew (8/5): Great location, fabulous staff - breakfast could be better - Location and front desk staff excellent. Unused roof top, could be amazing.
• Josef (10/5): Orientalische Gastlichkeit in einem stilvollen authentischen Ambiente. - Ein ungemein romantisches und sympathisches Palais in der Medina. Zentral und zugleich ruhig gelegen. Der Gast wird schon beim Betreten vom stilvollen orientalischen Flair bezaubert. Freundliche Mitarbeiter umsorgen den Gast mit Herzlichkeit. Phantasievoll eingerichtete großzügige Suiten mit hervorragenden Betten, liebevoll gestaltet und sauber. Ungewöhnlich ist das weitläufige Roof-Top mit Pool und mit weitem Blick über die Stadt. Derzeit werden dort Bereiche teils neugestaltet. Wir kennen Top-Nobelhotels in Marrakesh, aber jetzt haben wir uns in das Palais Dar Si Aissa wegen seines authentisch orientalischen Ambientes verliebt und werden es wieder buchen.
• Csabi&Nomi (7/5): - Personalul a fost foarte amabil și săritor să ajute. Prosoape si halatele de baie îngălbenite și în zona de luat masa cam lasă de dorit
• Raoul (8/5): Self-service ask-for-service Riad, Senior suite erg ruim en op top locatie - Wij hadden een senior suite, voor zes dagen, die zijn erg ruim en lijken precies als op de foto's. De kamers lijken permanent voor de halve prijs in de aanbieding te zijn dus deze recensie gaat over de prijs die wij betaalden. Die prijs is zeker goed als je vooral een hele ruime kamer wilt. Basics in de kamer zijn goed: donker, goede harde matrassen, fijne badkamer, en ruim opgezet. Ideaal voor als je wat langer binnen wilt blijven bijvoorbeeld. Personeel is vriendelijk en kunnen van alles voor je regelen. De locatie kan bijna niet beter, je bent in het up-scale gedeelte van de medina met allerlei boetieks en hammans maar tegelijkertijd zo in een souk van metaal bewerkers. Alles is binnen tien minuten beloopbaar tot aan het centrale El Fna plein aan toe. Maar even de straat uit en je bent bij een taxi hotspot (tip: bespaar je die taximeter want blijft gedoe, en betaal gewoon 50 tot 100 dirham, wel beetje afdingen natuurlijk). Het is een erg veilige buurt. Recensies hier zijn gemengd en dat komt door het gebrek aan consistentie bij het ontbijt en andere zaken. Dit is een self-service, ask-for-service riad, en dan is van alles mogelijk; op de kamer: waterkoker, schone lakens, bij het ontbijt:, espresso, roerei, kaas en in de ontbijtzaal: dak kan simpel geopend worden en dan opeens is die zaal licht en luchtig en vliegen er vogeltjes rond. Het dak is een van de hoogste van de buurt en je ziet de hele Medina, bij helder weer heb je een prachtig uitzicht op de Atlas bergen met eeuwige sneeuw. Er is ook een koud dompelbad, dus dat is fijn als het warm is. Zoals gezegd, dit is een self-service / ask-for-service riad en dat is soms wat vermoeiend. Waarom niet standaard elke dag een fles water op je kamer en altijd koffie en thee? Nu krijg je 1x een cupje en dat is het dan. Het zou ook fijn zijn als je in de riad drinken en snacks kan kopen. Nu kan je wel naar de carrefour lopen, duur ongeveer 15 minuten, en daar van alles in slaan (ook drank bijvoorbeeld). Het dak lijkt permanent onder constructie te zijn en ziet er echt niet uit zoals op de foto's. Heb je je ingesteld op relaxen daar, dan is dat een tegenvaller. Er zouden maar liefst twee restaurants zijn maar die heb ik niet gevonden. Het viel ons niet tegen, maar als je dus de hele dag gepamperd wilt worden, met roomservice, eten en drinken, etc is dit niet je eerste keuze.
• hayter (9/5): - Location
• Agata (7/5): Personal war sehr nett, leider entspricht die Beschreibung der Terrasse nicht den Tatsachen - Die Zimmer waren geräumig, sehr schön eingerichtet und sauber Super Lage Die Dachterrasse und der Pool waren heruntergekommen Keine Bar wie auf den Bildern dargestellt
• patrick (8/5): Hotel en plein centre assez bel établissement - La chambre jolie confortable et grande Le rooftop en travaux , le petit déjeuner moyen le café plus que américain et la rue dans la médina , le tarif malgré la promo assez cher et le trajet vers l aéroport très cher on aurait du le reprendre comme à l arrivée par booking
• Harry (9/5): Uiterst comfortabele uitvalsbasis voor het verkennen van Marrakech. - De locatie op de rand van de souks is geweldig. 100 m en je loopt de souk binnen. In het hotel hoor je niets. Houda en Outhman aan de receptie zijn uiterst vriendelijk en bereidwillig, net als de rest van de staf.
• Irina (9/5): Foarte plăcut, o experiență autentic marocana! - Locația a fost foarte bună, atmosferă plăcută. Am fost impresionată de ospitalitatea recepționerilor, în special Honda și Outhman, care au facilitat ca experiență în Marrakesh să fie extraordinară. Ne-au ajutat să obținem rezervări și transport la locațiile solicitate, deosebit de amabili și profesioniști! Deci personalul foarte plăcut și un real ajutor! Micul dejun nu este foarte ofertant.
• Wilko (8/5): -
• Joanna (10/5): Fabulous, we'd love to come back to Marrakech and stay here! - The staff were really lovely and welcoming. Our room was just gorgeous. We were served with mint tea on arrival and when my partner wasn't well enough to come down for breakfast, they brought him a tray up without us asking. Would highly recommend this as a place to stay. It's a tranquil escape from the hustle and bustle of Marrakech. It was all wonderful!
• Turab (10/5): A memorable stay in a traditional riad in the heart of Marrakech. - A traditional riad in the heart of Marrakech walled city, at minutes walk from Bab Laksour and Jama Al fena. The street outside seemed very busy but inside it’s very quiet and tranquil. Spacious suite with Moroccan furniture and decor, lovely bright bathroom with both a bathtub and shower, double sinks and toiletries. Good breakfast with the delicious freshly squeezed orange juice. The highlight has to be the friendly and very helpful staff. A fabulous team of young boys and girls who would go out of their way to help you. It made our stay very comfortable and pleasant as nothing was too much for them. I mentioned I liked henna and they had a professional lady in the riad couple of hours later who did beautiful henna for me, very convenient. Amal, Houda, Outhman and Mohammed to name a few from the team, lovely young people and very friendly. Maintenance of fixtures and fittings could improve but there is always a handyman on site and happy to fix if anything goes wrong.
• Ashling (10/5): We had a wonderful stay at Dar Si Aïssa. Everything was perfect — the staff were kind, helpful, and professional. A spec - Authentic Moroccan stay with a luxurious feel I love the property and the staff made you feel like family! The most pleasant weekend with attention to every detail.
• Hansalik (5/5): -
• Renate (10/5): Changement Complet - Personnel disponible et serviable Recommandé cent pour cent Les serviettes de bain
• Paola (1/5): - Es hat keine Bar auf dem Rooftop obwohl sie auf der Homepage zu sehen ist alles nur gelogen.Die Badezimmer sind veraltet und schmuddelig.Dieses Riad ist nicht zu empfehlen.
• CHRISTOPHER (4/5): -
• Mini (10/5): Exceptional Family Stay – Impeccable Hospitality & Beautiful Setting We had the pleasure of staying at Palais Dar S - Everything
• Janette (9/5): Great spot in center of city. - Location was great, although one must arrive walking the last stretch, but not too far. The colors and decoration stunning. Beds were quite firm but the AC worked great and was quiet. The room was extremely quiet.
• Magdalena (4/5): Great city, We definitely want to come back, but unfortunately we won't be staying at this hotel again and we can - The hotel's location is very good and very appealing for travelers. Although the hotel is very centrally located, you can't hear any outside noise in the room. Our room was large and spacious. However, overall, we are dissatisfied with the hotel, the service, and the value for money. Even before we arrived in Marrakech, I asked via email whether an airport-hotel transfer was offered and what the price would be if the hotel offered a pick-up service. Unfortunately, I didn't receive a response. I booked a more expensive option with an earlier check-in, starting at 9:00 a.m., because we landed in Marrakech at 9:00 a.m. Nevertheless, our room wasn't ready, and we had to wait until 12:30 p.m. We weren't offered an alternative. When we got to the room, we unfortunately discovered that there were still leftovers from the previous guest, including bowls of nuts, raisins, and fruit that had been used by the previous guest. We found open and half-used water bottles in the refrigerator, and no new, unopened bottles. When we asked the hotel staff about this, they told us that the bottles in the refrigerator were neither open nor used and didn't want to listen to us at all. Generally, the room was cleaned over the days, but never completely; there were always things missing, like towels, soap, and unemptied trash cans. The breakfast was very disappointing. Bad coffee, unlovable Lipton tea bags. When I addressed all the points to the staff and wanted to give them constructive feedback instead of making it public I was not listened to and was confronted with counterarguments.
• David (10/5): stay here if you want to feel like an Moroccan prince. - Really tremendous riad...we will definitely stay again on our next trip. Houda, the guest services agent, was absolutely wonderful as was everyone else. A really stunning riad. our room had only a courtyard view...next time we will pick a room with an outside window as well.
• Lynn (4/5): Not value for money. Would no stay again. Management should retrain the helpful staff and upgrade. - The location was good. The staff were polite and friendly. Big bed. Lots of space. Despite elevator there are lots of steps. Not wheelchair friendly. No shaving mirror in bathroom. Breakfast poor. No yogurt, no cereal, no fresh fruit (except sliced orange), poor range. Our one evening meal experience was also not good, alcohol on the menu but there was none available, of the six desserts on the menu only one was available - there were only two other people dining! Shower in bathroom leaked. Generally shabby look throughout the Riad. I understand it is an old palace and expected original features to be worn and it adds to the character of the building but the whole place needs a re-vamp.
• Dennis (5/5): Very poor breakfast, good sized windowless room, but a real feel of faded glory - The location was good. The building had a faded glory to it. We didn't like the lack of outside windows. Most of all the breakfast was terrible. The bread was always stale, and usually most of the food had the feeling of either being produced the day (or two) before, or had been taken out of the freezer. The cook was even unable to consistently make an eatable omelet, with raw egg in the middle. It takes a poor chef to be able to do that!
• Walter (10/5): Entire staff (wait staff, porters) exceptionally gracious, helpful, and skilled. Our standout encounter was with manager - Consistent with its name, palatial, a la late 19th c opulence of design, ornament, and scale. Every surface—tiles, walls, tables, ceilings—a canvas for artisanal creativity. Picture the set of The English Patent: romantic! Needs better light (for makeup) in bathroom
• Burlon (10/5): Exceptional - wonderful location, great people and outstanding room the shower wasn't what I was jused to, a privacy curtain would have been nice to keep overspray off the floor
• Telor (8/5): Very good - It’s like a palace. Staff were very accommodating
• Johnmci (9/5): Great location with exceptional staff, right in the Medina - The RIAD was beautiful and located right in the Medina. The markets were just 50m away. The staff were exceptional - friendly and efficient in every manner. the area in general had a nice friendly vive and the Medina is nuts in terms of scooters moving through the crowds - all part of the charm The restaurant did not seem to offer dinners and the wifi (along with most locations I believe) was very poor. So bring a good data plan as you will need maps to avoid getting unbelievably lost. If you have the option, get a good data eSIM before travelling.
• Samman (10/5): Great traditional riad experience!! - Great place to stay with such beautiful interior! The room was spacious, clean and with all required amenities! The staff was super friendly! The location was the best part as it was right in the middle of the souk with all the main attractions at a walking distance, for example the Ben Yousaf medrasa, Le jardin secret, bacha coffee were all 5-15 mins walk away. Everything else was a short 10-15 min taxi ride away. Everything was great
• Harpreet (8/5): Very good -
• James (7/5): Lovely hotel, bizarre service on the roof terrace - Lovely hotel with a nice, historic feel to it. Helpful reception. The roof terrace was lovely, but the service was bizarre, as if staff were surprised there were any customers. Staff were nice, but seemed completely unmanaged, meaning that service was extremely erratic.
• Kate (8/5): Very good - The hotel was absolutely beautiful and fantastic location. the roof terraces were a gorgeous peaceful oasis that you could retreat to after the busy Medina. We had an issue where our lights went out in the room after a storm twice (2 storms). The hotel did their best to fix the issue, gave us a new room in the end and we were offered a complimentary dinner in the hotel which was absolutely delicious. The wifi was awful but it was awful in all of Marrakech.
• Aboubacar (10/5): Welcoming, cleanness, nice food… - Beautiful
• Karolina (10/5): Exceptional - The staff were incredible, thoughtful, and very responsive. They made our weekend stay magical and a time to remember. The property was beautiful and very well situated to the medina. We will definitely be visiting again!
• Tawfiq (8/5): Very good - Traditional and prodigal place. Friendly and helpful staff. Breakfast was average. Room was not that bright.
• Simone (7/5): Rough start but great stay in the end - Good location, suite is nice and spacious, dinner was marvellous! The hotel was supposed to arrange for a taxi from the airport, which didn’t show up and hotel couldn’t be reached (in the end compensated for with a dinner at the hotel). Once arrived at the hotel, we were directed to our room by someone who didn’t speak English, there was no WiFi. Our suite had a glass see-through door (which we could lock), but the wooden doors couldn’t be locked (and hence it felt a little weird that everyone could just look into our room), so the arrival was a bit harsh. The day after Aurelien showed us around and bought a local SIM card for us on our request. He was super nice and this made the whole experience a lot better! Thanks again!
• Monica (10/5): It was like entering a small palace. Very comfortable room. Really clean. Staff were attentive and helpful. Lovely views - Good location Helpful staff Nothing
• Niels (8/5): Very good - Beautiful historic features and rooms Staff very accommodating Nice maroccan breakfast Located really close to very nice restaurants like Bazaar cafe Family room pictures are not the reality..but we got different rooms after comments Pool is small and not heated. Too cold in winter Dinner and drink prices too high
• Ivonne (10/5): Amazing - Very nice decoration Moroccan style throughout the hotel and each room is decorated in different style. Restaurant rooftop and inside are nicely decorated I liked everything
• Dan (8/5): Very good -
• Dave (8/5): Very good -
• Christoff (5/5): Passable -

Photos