Riu Palace Riviera Maya - All Inclusive
Location: AV Xaman-Ha Mza 9 Y 10 Lote 1 Fase II, Playacar, Playa del Carmen, mx
Star Rating: 5 Stars
Property Type: Resorts
About this Property
Luxurious All-Inclusive Stay in Playa del Carmen
Unmatched Facilities: Enjoy an outdoor pool, fitness centre, and garden at Riu Palace Riviera Maya. Indulge in the restaurant, kids' club, and free WiFi.
Comfortable Rooms: Relax in air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Plus, enjoy a private terrace and bathroom in each room.
Family-Friendly Activities: Keep the kids entertained at the children's playground while you explore snorkeling nearby. Car hire services make exploring the area a breeze.
Ready to experience the ultimate vacation? Book your stay at Riu Palace Riviera Maya - All Inclusive now!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Clubhouse
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Tour desk
- Ironing service
- Car hire
- Massage services
- Shared lounge/TV area
- Concierge service
- Evening entertainment
- Public Bath
- Entertainment staff
- Outdoor furniture
- Coffee Shop on site
- Beauty Services
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Key card access
- Supervised childcare/activities
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Playground on site
- Snorkeling on site
- Self parking (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Clubhouse
- Exercise/lap pool
- Japanese garden
- Covered parking
- Health or beauty spa nearby
- Swimming nearby
- Beach club nearby (surcharge)
- Hosted evening meal (reserve)
- Beach toys
Rooms Available
-
Suite
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has air conditioning, a mini-bar, a flat-screen TV with satellite channels and a terrace. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
-
2 Bedroom Junior Suite
This air-conditioned suite is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 3 beds.
Max Occupancy: 8 (6 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Key card access
-
2 Bedroom Junior Suite Superior
This air-conditioned suite is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 3 beds.
Max Occupancy: 8 (6 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Key card access
-
Junior Suite Ocean View - Elite Club
Max Occupancy: 2 (2 Adults)
-
Junior Suite
The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
-
Junior Suite Superior
The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
-
Junior Suite, Connecting Rooms (C)
1 King Bed OR 2 Double Beds
366-sq-foot room with a balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a separate bathtub and shower with a rainfall showerhead
Practical - Clothes dryer, laptop-compatible safe, and iron/ironing board
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Dryer
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms (M)
2 Double Beds OR 1 King Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a separate bathtub and shower with a rainfall showerhead
Practical - Clothes dryer, laptop-compatible safe, and iron/ironing board
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Dryer
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms, Garden View (Superior | M)
2 Double Beds OR 1 King Bed
Features a private balcony
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a separate bathtub and shower with a rainfall showerhead
Practical - Clothes dryer, laptop-compatible safe, and iron/ironing board
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Dryer
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms (B2C-CA)
1 King Bed OR 2 Double Beds
Features a private balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a separate bathtub and shower with a rainfall showerhead
Practical - Clothes dryer, laptop-compatible safe, and iron/ironing board
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Dryer
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms (Superior | B2C-CA)
1 King Bed OR 2 Double Beds
Features a private balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a separate bathtub and shower with a rainfall showerhead
Practical - Clothes dryer, laptop-compatible safe, and iron/ironing board
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Dryer
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms (Superior | C)
1 King Bed OR 2 Double Beds
377-sq-foot room with a balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a separate bathtub and shower with a rainfall showerhead
Practical - Clothes dryer, laptop-compatible safe, and iron/ironing board
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Dryer
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms (E)
2 King Beds OR 4 Double Beds
Features a private balcony
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a separate bathtub and shower with a rainfall showerhead
Practical - Clothes dryer, laptop-compatible safe, and iron/ironing board
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Dryer
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms (E)
2 King Beds OR 4 Double Beds
Features a private balcony
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a separate bathtub and shower with a rainfall showerhead
Practical - Clothes dryer, laptop-compatible safe, and iron/ironing board
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Dryer
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Connecting Rooms (L)
2 King Beds OR 4 Double Beds
Features a private balcony
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a separate bathtub and shower with a rainfall showerhead
Practical - Clothes dryer, laptop-compatible safe, and iron/ironing board
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Dryer
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Garden View (M)
2 Double Beds OR 1 King Bed
377-sq-foot room with a balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a separate bathtub and shower with a rainfall showerhead
Practical - Clothes dryer, laptop-compatible safe, and iron/ironing board; cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Dryer
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite, Courtyard View (E)
2 Double Beds OR 1 King Bed
377-sq-foot room with a balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, designer toiletries, and a separate bathtub and shower with a rainfall showerhead
Practical - Clothes dryer, laptop-compatible safe, and iron/ironing board; cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Dryer
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Energy-saving switches
-
Junior Suite Sea View
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with sea views, this suite also features a mini-bar and a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
-
Suite - Elite Club
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
-
Junior Suite Superior - Elite Club
Max Occupancy: 3 (3 Adults)
Guest Reviews
- Tammy (10/5): I loved it and will be back again soon with more of my family. It was 9 of use this time but it will be 19 mext time . - I loved everything about this property . It would have been nice of all breakfast meats were not pork but it wasn’t bad because they make sure non pork eaters had something to eat .
- Tammy (10/5): -
- Dragomir (10/5): - Awesome restaurants, exceptional service, location just on the beach and 20 mins walking from Playa del Carmen N/A
- CINDY (9/5): -
- Eugene (10/5): Excellent vacation - will certainly look forward to staying again. - Fantastic resort that exceeded our expectations easily! Beautiful and superbly run place with excellent, friendly, and helpful staff! N/A really!
- amine (8/5): -
- EUGENIO (10/5): Vacaciones fantásticas en familia - La comida buffet. Los jardines. Las piscinas y la playa a pesar del zargazo El zarpazo de la playa. Se debería limpiar la playa con más frecuencia
- Chad (9/5): Overall nice .. - Staff were awesome! Steak house was good. Breakfast buffet is pretty good. Dinner buffet (one night at least) was really good (the restaurants were decent). It’s cool to be able to go to different RIU resorts nearby to mix things up a little. The highlight was the white party (otherwise the entertainment was weak). Hard rock hotel had a golf course right across the street and there was a slight discount ($120/pp which was a bit overpriced for the conditions) Entertainment was very weak compared to any other resort we’ve stayed in. The only swim bar bar closes down at 530p - the other two are small, hot, and a bit crowded. Breakfast buffet closes down at 1045, which is a bit early when on holiday. Overall the restaurants were open at odd times for us - except dinner. If you sleep in and want food at 11a-12p, you’re out of luck and after noon the. Voices are limited. The restaurants and bars all close before midnight (besides one very small self-serve 24 hr lounge). Sargasm was pretty bad this trip (by no fault of the resort obviously). The $800 in “resort credits” aren’t really usable and any discount is applied by default anyway (don’t count on using any of that for anything).
- eyal (9/5): -
- Nury (10/5): Ideal para descansar y disfrutar - Todo Ruido de motores cerca de la habitación
- Vilgré La Madrid (10/5): -
- Chris (10/5): Perfect Playa Del Carmen Hotel - The staff were amazing. Made our stay extra special. The hotel had so much to offer and was super clean. The food was next level and had more option then I knew what to do with. So easy to also get into town. The gated complex also provided that extra safe feel.
- Schiaffino (9/5): -
- bogdan (10/5): Excelente …trato cercano y muy familiar - Lo que más nos gustó el pool bar , la fiesta del pool bar y los buffets de desayuno ,comida y cena
- Veronica (10/5): Faboluso e inolvidable. - Los muñecos que nos ponían a diario las empleadas de la limpieza, en nuestro caso Jessica. La comodidad de la cama, la limpieza del hotel, la atención de todos los empleados, la calidad de los servicios y de la comida en general, gran variedad en el desayuno y buenos restaurantes a la carta. Destacar la atención de Méndez y los buenísimos cócteles de Nelsy. En general todo estuvo estupendo y la señorita Liliana de recepción nos resolvió un problema con el aire acondicionado. Los chicos de animación muy profesionales y divertidos, en especial Eliud y hacían buenos shows nocturnos. Luna de miel perfecta y muy agradecidos con todo el personal, esperamos volver pronto. El aire acondicionado estaba muy frío en las estancias comunes del hotel, pero al comunicarlo lo notamos mucho mejor después. En las playas había algo de sargazo aunque reconocemos que trabajaban mucho en la limpieza de las playas y que no es culpa del hotel. Aún así había buenos entretenimientos y actividades en piscina. Los masajes de la playa del hotel son muy caros, mejor caminar un poco y hacerlos en el Riu Lupita que esta al lado.
- André (10/5): -
- Mario (8/5): Tolles Hotel mit Serviceschwäche an der Rezeption - Die Zimmer übertrafen unsere Erwartungen. Sie sind modern eingerichtet, praktikabel und für europäische Verhältnisse sehr groß. Alle Restaurants sind sehr pragmatisch zu besuchen - man muss nicht vorher buchen, hat maximal eine kurze Wartezeit von max. 30 min. Alle Restaurants sind sehr ansprechend, die Mahlzeiten sehr gut. Der Service an der Rezeption/Consierge war sehr schlecht. Wir hatten nur zwei Themen zu klären: 1) Late Checkout wurde im Hotel für einen attraktiven Preis angeboten. Man kann diesen Service ganz einfach in der RiuApp auswählen. Nachdem wir kein Feedback auf die entsprechende Auswahl in der App bekommen hatten (wollten 2h verlängern) habe ich an der Rezeption die gleiche Bitte vorgetragen, wurde aber sofort mit der Aussage "geht nicht - wir sind ausgebucht" abgefertigt. Später habe ich festgestellt, dass sehrwohl andere Gäste später ausgecheckt sind. 2) Da zum Zeitpunkt der Buchung über RIU noch nicht klar war, ob beide Kinder mitreisen können, haben wir zunächst für 3 Personen gebucht. Später konnten wir kein zusätzliches Zimmer über RIU buchen (ausgebucht). Daher haben wir dann ein 2. Zimmer über Booking gebucht. Bei der Rückreise bietet RIU einen Shuttle zum Airport an - in unserem Fall aber nur für 3 Personen, ein Kind sollte separat mit dem Taxi hinter dem Bus herfahren. Ich bot an der Rezeption an, dass ich die Fahrt für das 2. Kind separat bezahlen würde, wollte aber, dass wir alle zusammen in einem Shuttle sitzen. Der Frontdeskmitarbeiter wählte die Telefonnummer des Fuhrunternehmers und gab mir den Hörer in die Hand (ich spreche kein Spanisch), um es selbst mit dem Dienstleister zu klären. Da hätte ich mir zum einen mehr Unterstützung und zum zweiten mehr Flexibilität gewünscht. So blieben die Plätze im RIU-Shuttle leer und wir sind auf eigene Kosten, aber gemeinsam mit dem Taxi gefahren.
- Armindo (10/5): Muito boa e a repetir - Limpeza, simpatia, funcionalidade .
- Volker (9/5): -
- RON (9/5): Very relaxing and enjoyable - Beautiful location All good
- Pablo (9/5): -
- alfandri (9/5): Good location and food - Beautiful, clean place and very comfortable rooms. The evening shows are very enjoyable. There is enough space to sit by the pool and the view from the pool is simply amazing. Excellent food and kind staff. There are a lot of stairs and one elevator on each side of the hotel, so if you have a stroller and small children, you have to lift the stroller from place to place or walk a lot from the room to the stairs.
- Adel (10/5): -
- Guadalupe (9/5): -
- Monica (10/5): - It was perfect, in every way🤗 Nothing
- Fabien (7/5): -
- Othman (8/5): -
- Maria Agustina (10/5): Excelente estadia! -
- Alexander (10/5): - All of the staff were friendly and accommodating of our requests. Drinks were well made and the restaurants were delicious. Room was quiet and spacious. I don’t have any complaints.
- Simone (10/5): Fantastico il Messico e il Resort - Struttura bellissima con servizi top, mai visto un livello del genere seppur viaggiando molto in hotel Resort di 5 stelle. Tutte meritate, forse anche poche. Animazione top veramente organizzata e non invadente, sia in spiaggia piscina e post serata. Straconsigliato!! Nulla
- Stefansson (10/5): -
- Guest (8/5): -
- Nico (10/5): Ottimo soggiorno - Ottima posizione come punto di partenza, a 30 min di auto dall’aeroporto di Cancun. In ogni ristorante lo staff è attento ad eventuali allergie alimentari. Camere ben insonorizzate. Ottima pulizia Il bagno aperto può creare problemi di privacy
- Fonseca (10/5): -
- MARIA JOSE (9/5): Un buen lugar para pasar unos días de vacaciones - La amabilidad y la eficiencia del personal Nos ha gustado todo. Por decir algo, mejoraría la oferta de productos sin gluten, sin lactosa y sobre todo sin azúcar.
- yendis (5/5): -
- liahuos (10/5): Séjour parfait - Tout Rien
- Dante (9/5): -
- RENANTE (8/5): -
- PAULETTE ANDREA (10/5): -
- Guillemette (9/5): Très bon séjour - La taille des chambres, hôtel de 3 étages seulement, les restaurants de tres bonne qualité Les piscines pourraient être un peu plus grandes vu le nombre de chambres
- Xongitiko (10/5): -
- Lena (8/5): Solides All-inclusive Hotel für Playa del Carmen - - Strandzugang - Essen im Buffetrestaurant - überwiegend sehr nettes Personal - gute Alkoholauswahl - Probleme mit Zimmer (nicht abschließbare Balkontür und defekte Klimaanlage) wurden direkt durch einen Zimmerwechsel behoben - es gab fast täglich um 16 Uhr keine frischen Handtücher mehr am Pool (somit kaum Möglichkeit sich nach dem Check-in oder einem Tagesausflug an den Pool zu legen - Pool viel zu klein für Hotel - nahezu jedes Handtuch (sowohl in der Dusche als auch am Pool) und nahezu jedes Bettlaken hatte einen Fleck
- Tamara Constanza (10/5): -
- Jorge (10/5): -
- David (10/5): Amazing staff, great food, beautiful property and a lovely beach. Paradise! - We loved EVERYTHING about our stay at the Riu Palace Riviera Maya! First off, the entire staff is amazing and does everything to make sure that your stay is perfect. (For example, we came back to our room and found a birthday cake for my daughter. I hadn’t even told them. ❤️). They also made a big fuss over her at dinner. The property is immaculate and easy to get around. All of the restaurants were fantastic (which is not typical for most all inclusive resorts). The buffet is different every night and has a ridiculous selection of desserts that you just can’t resist. The whole vibe is very laid back and more suited for couples and families. It’s not the party spot for college kids. The beach is fantastic with lots of chairs, palm trees for shade and some fun, free activities. There are a lot of vendors on the beach selling tours, but they’re not pushy at all. Everyone worries about the sargassum, which is unavoidable, but the staff is out there every day cleaning it up as best they can. Leaving it. Hahaha.
- Maurizio (9/5): -
- tatjana (9/5): -
- Lugo Ayala (10/5): -
- Fernando (10/5): -
- Lorena (9/5): -
- Clau.Bra (9/5): - Buenas instalaciones y disponibilidad en los distintos restaurantes. Dificil encontrar lugar para estar en la piscina.
- Camila (10/5): La mejor opción para disfrutar en pareja o familia - Todo, la habitación perfecta, los detalles que nos dejaron en la habitación fueron muy lindos. La atención de la gente que trabaja ahí es increíble, todo el personal es muy atento. El lugar es limpio, la comida es muy buena, los tragos ricos. Quedamos felices y de todas maneras volveremos. Nada.
- Sergio Pablo (8/5): -
- Francisco (9/5): -
- nicole (8/5): Beautiful beach and very nice staff! - The beach is beautiful! The property is lovely and the room size was perfect for us. Every staff member we came in contact with was so kind and helpful. The food was good but not the best. (Restaurants are better than the buffets). The beds were hard for us, but that may just be personal preference. Overall, a very nice all inclusive for the price! Beds were a little hard, and the bedding wasn’t the best. One night we were really cold and the only blanket was a very thin, scratchy blanket in the closet.
- Александр (10/5): -
- Andrés (10/5): -
- John (9/5): - Le service, la propreté, les choix de repas Nous avons opté pour le niveau Elite. Le rapport prix semble élevé pour peu d'avantages.
- Graterol (10/5): - Todo
- ROMINA (5/5): Fea comida no me gustó la atención - Solo La limpieza La comida es siempre la misma sin gusto, es mala la comida. El personal no atiende bien ,salvo a los norteamericanos porque dejan propinas.
- Mario (9/5): - Desayuno excelente , con buena variedad de productos para todos los gustos...demas buffets buenso con buena variedad...pero un poco repetitivos todos los dias Lamentablemente fumo....tenia que caminar mucho para ir al lugar asignado para fumadores....desde la habitaciones o piscinas....
- Mariela (9/5): Excelente!!! - El desayuno muy bueno, variado, sabroso, todo muy limpio y sobretodo el personal muy amable. Lo mejor es que podías asistir a todos los Riu, fui al gimnasio al Riu México, a la disco al Riu Tequila y a pasar un día completo a un Riu en Cancún con todo incluido playa, bar, snack, cena y hasta con estacionamiento gratuito. El personal que llevaba los cócteles a la playa en general priorizaba a los “gringos” esperando la propina en dólares. Es lo único que no me gustó.
- Benoit (10/5): Séjour en famille magnifique et inoubliable - Le complexe hôtelier est idéalement situé. L'ensemble est magnifique, à proximité de toutes les commodités. L'accès aux infrastructures de l'hôtel, aux restaurants ainsi qu'à la plage est très bien conçu. Tout cela dans un cadre verdoyant et très agréable. La salle de fitness demande à être mise à niveau. Il n'y a que peu d'appareils et une partie était hors service. C'est dommage et décevant par rapport au reste des installations.
- Sergio (10/5): -
- Valeria (6/5): - No es un hotel para familias con niños.
- Carolina Lara (10/5): -
- BRETT (9/5): 8-9 out of 10 I would absolutely recommend - The hotel and location were fantastic but when it comes right down to it, the people they have working at that hotel are the reason I would go back! They were absolutely fantastic especially Claudia at the bar inside the hotel. She was amazing super fun and made everybody’s day better. Beef was exceptional. Ocean was fantastic. Pools were great food was an eight out of 10, which is great.
- Jonathan (9/5): Exceptional Hotel - Location right on the beach, spotlessly clean and staff so friendly and helpful Sunbeds being reserved early in the mornings
- Sergei (10/5): -
- Akop (10/5): Mucha divercion y tiempo en familia - El animador tatu un genio total Los chicos del scuba 10 La atencion un 10 La vista de mi habitacion era fea
- Maria (9/5): -
- Khalitova (10/5): - К еде не придраться. Выбор обширный, все очень вкусно. Не понравилось, что Booking.com обещал 750 баллов на услуги отеля, а в итоге ими нельзя было толком воспользоваться.
- Marcus (9/5): Satisfatória a estadia e agradável. - Praia muito boa no hotel, apesar de ter muito sargaço no último dia. Sei que isso não é um defeito do hotel, mas atrapalhou bastante. As comidas, principalmente as sobremesas, eram bastante variadas, porém sem muito sabor.
- Hermano (8/5): -
- Rachel (10/5): Conforto e relaxamento! - Cama super confortável e chuveiro delicioso! O quarto é espaçoso, estava sempre muito limpo e adorei o plus de ter uma banheira! Praia linda, piscinas agradáveis e ótimo atendimento de todos os funcionários. Gostei de poder escolher o restaurante para o jantar sem precisar reservar. Nada
- Stella (10/5): Excelente estadía - Excelente ubicación, servicio del personal, limpieza, calidad de la comida de los restaurantes, tranquilidad. Cuando llegamos, como la habitación ya estaba preparada pudimos hacer el check in previo al horario previsto. Todo perfecto
- Lakesha (10/5): -
- Jacob (10/5): My wife and I traveled for a wedding in Cancun, and want to go back on our own now. - Location was great, room service was excellent, and the staff served us on the beach; that was a great perk that we hadn't known about prior to our trip. All of the inclusive food (restaurants, bars, etc) were all top notch. The hotel will also arrange transport from the airport for you if you ask, and their partners at Itzanaya Transportation were early and efficient in both pickup and dropoff. Honestly, the entire trip was great, I had no complaints!
- Mary (5/5): Scammed - The food at the buffet was good. The restaurants were not good at all. The beaches were nice but full Of seaweed. Well it started with booking through booking.com which I have used many times. Apparently on booking.com and my email my reservation was correct 3 adults 2 kids but when we showed up to RIU they had the 2 kids as infants. So they did not honor the price quoted by booking.com they charged us an additional 1200 for the additional children. What choice did we have but to pay the extra. They scammed us. I’ve never had that happen with all the travel I have done through second party bookings. There is no beach view, the outdoor seating was not that great. There was only one elevator for the entire resort so we were going up and down stairs the entire time. The bathroom was completely open to the the room no privacy when showering or getting dressed. I would never book through a RIU resort again.
- DORA (9/5): Me encantó y volveria - Nos gustó mucho el servicio, el hotel es muy lindo y sus instalaciones. El staff muy amable Podria ser mejor los shows
- Andre (10/5): Séjour inoubliable - Hôtel à taille humaine, personnel très disponible, gentil et serviable. Nourriture très bien et varié Piscine et plage au top Changement de chambre demandé et fait en 5 min (bruit climatisation et machinerie au 3e) Anniversaire de mon épouse, l hôtel a fait une jolie attention Les personnes qui réservent des transats avec des serviettes ou une claquette ou une pince à linge pour ne jamais venir
- Rosana (10/5): I would love to stay in this hotel in the future - The hotel is all inclusive, the food were excellent Extremely clean and organized in all aspects Safety, you were able to walk to Playa del Carmen downtown Beach was clean, blue sea and comfortable sun-chair I have no negative points about the property
- Andrea (9/5): Hotel con playa espectacular - Las instalaciones bonitas y comodas. La oferta de restaurantes, bar y cafeteria, incluido el room servicio y minibar de la habitacion. El personal de servicio hace una gran diferencia porque muy amables y dispuestos atender. Los shows nocturnos muy bonitos. La playa y mar limpio, comodidad y estuvo delicioso! Las piscinas muy limpias y ricas. Los menus de los restaurantes variados y de buena calidad, lo mismo del bar. Era temporada alta, pero siempre hubo orden y armonia entre todos los huespedes!
- hyde (9/5): We had that most amazing holiday! - The entire staff was excellent. Everywhere we went we were greeted with a smile and great attitude, which made our stay so wonderful. There was a great variety of food at each buffet along with a nice choice of restaurants. The grounds were impeccable and always kept looking so beautiful and clean. Housekeeping was also on point and we were always stocked with drinks and towels. We had the most amazing time. There was just one small negatives-please take the crab cakes off the steak house menu, they were awful. Tasted like rubber, but the rest of the meal was fabulous.
- Rodolfo (10/5): -
- Milica (9/5): Tolle Anlage mit kleinen Mängeln - Top: Strand Lage, Essensangebot, Personal, Zimmergröße, Pools Dichtung an Türen veraltet, man hört jedes Geräusch am Gang (jeder Gast, der am Abend oder in der Früh am Gang unterwegs ist, wird gehört. Zu wen7g Freizeitaktivitäten für Kinder, mehr Tischtennistische, Malateliers für Kinder,...
- Hua Sheng (8/5): Excellent for spending whole day in the resort. Has a lil bit of everything for everybody. - Booked a seaview room, we had a great balcony view overlooking the pools and the beach (they do not have any rooms facing the sea directly though). Room was clean and comfy with complementary alcoholic drinks. Clean and relaxing beach, can be crowded during peak season. Great facilities and lots of activities/games to keep you occupied during the day. Love that they have an all-day bar/cafe at the lounge area. Food was good but not excellent. We stayed for 3 nights and tried out all the available resort's restaurants, unfortunately most dishes did not meet our expectations. We always ended up at the international buffet after dining at those restaurants to satisfy our tummies. Nevertheless there were great varieties at the buffet. Resort do not offer any shuttle from downtown or bus/ferry terminals. Downtown is about 30min walk away. No difficulty in getting a taxi.
- Ian (10/5): Amazing!! Highly recommend - Outstanding resort!
- Patricio (7/5): -
- sergio (9/5): RECOMENDABLE 100 % - EXCELENTE ATENCION Y CALIDAD DE LAS COMIDAS NADA
- Mariano (9/5): Paz, relajación, diversión - La comida, la Animación, hubo un animador que te hace sentir como en casa, en general se vibra paz y diversión Mejoraría un poco la calidad de la comida del restaurante italiano, extenderia al menos una hora mas el horario nocturno de los restaurantes.
- Joerg (9/5): Good als always! - Good as always. My 4th stay! Top restaurants. Nice beach. Parking in front of the hotel. Small shopping mall 10 min to walk. Taxis to Playa Del Carmen Walking Street about 10 USD. Room was clean and bed was very comfortable. Free drinks (alc,) in the room. All good! A free shuttle bus to Playa Del Carmen center would be nice.
- Andrea (7/5): -
- Contento (10/5): -
- Nayelli (9/5): BUEN HOTEL - ES UN BUEN HOTEL, CÓMODO Y CONVIENE TENER TODO INCLUIDO PARA DISFRUTAR DE LOS RESTAURANTES DE ESPECIALIDAD. LAS HABITACIONES SON AMPLIAS, CÓMODAS Y LIMPIAS. HE VISITADO ESTE HOTEL VARIAS VECES DESDE QUE ERA JOVEN; HA BAJADO LA CALIDAD DE ALGUNOS SERVICIOS, EN ESPECIAL LA COMIDA. RECUERDO QUE EL BUFFET ERA INCREÍBLE, CON ESCULTURAS DE HIELO Y FRUTA, COMIDA ABUNDANTE Y DELICIOSA. EN ESTA ÚLTIMA VISITA, SI BIEN LA COMIDA FUE BUENA, NO FUE NADA PARECIDO A MIS EXPERIENCIAS PREVIAS.
- jose (10/5): Excelencia - Buen servicio en general dos camas, solicite una cama matrimonial
- Houle (10/5): We will do ity again soon - food was excellent, And the location was great.
- Semone (8/5): -
- Francisco (9/5): Muy recomendable - Su comodidad, instalaciones y calidad de servicio La comida de alguno de los restaurantes no estaba a la altura de la instalación. La del buffet de desayuno y cena excepcional
Photos
