Grand Swiss Hotel

Location: 431-F, Chulia Street, George Town, my

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Luggage storage
• Car hire
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• CCTV outside property
• Face masks for guests available
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Free wired internet
• Internet access

Rooms Available

• Superior Single Room

  Providing free toiletries, this single room includes a private bathroom with a shower and a bidet. The single room provides air conditioning and a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Superior Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower and a bidet. This double room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Superior Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a shower and a bidet. This twin room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Family Room

  This air-conditioned family room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower and a bidet. This double room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap

• Standard Twin Room

  Offering free toiletries, this twin room includes a private bathroom with a shower and a bidet. This twin room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap

Guest Reviews

• Timo (5/5): - Sijainti oli hyvä. Pimeä huone, kulunut.
• Francis (10/5): -
• Emylia (6/5): -
• Boon Sin (9/5): - Good location
• Norlidayusoff (10/5): Will stay again - No need Many choice restaurant aroud the hotel
• Mills (7/5): - Good location. Room was very hot though
• Thurgga (8/5): -
• Angela (10/5): A perfect place, near great cafes/restaurants & activities. Best welcome. - It was clean, staff were wonderful, especially jar jar & Anna. They were so flexible & helpful. I also loved the location. No fridge but I could use the one in reception.
• Aimi (5/5): -
• Mior mokhtar (6/5): -
• MANOELBENNETT (8/5): - I like to very much Nil
• ETSUKI (6/5): -
• Axel (5/5): -
• Rupal Vinod (1/5): Very bad experience seeing the pictures in google and booking.com - Lousy rooms and size Smelly rooms and no proper aircon
• Wallace (6/5): -
• Mohd khairool (5/5): -
• ARIF (9/5): - the location , near to the top place we want to go at p.pinang i think don’t have any complain
• Guest (10/5): -
• OFFICIAL (4/5): - Hotel saya suka terbaik Return duit untuk sehari.. Check in 25 10 pm.. Check out 11
• Devarani (10/5): -
• Devarani (10/5): -
• Marini (3/5): - There have TV in the room but channel were disrupted. Bed matress were old and spring was out of order. Impove the sarvice accordingly
• Devarani (10/5): -
• sekeries (7/5): - pls cek earlier the room if the aircond not function . Luckily we have replacement room , if not vry hot indeed , Do cek earlier room aircond and clean up the dust tq
• Mohd Kamal (7/5): -
• Esther (7/5): COMFORTABLE - LOCATION - CONVENIENT ALL WAS GOOD
• Martin (6/5): -
• mohamad sharifuddin (8/5): -
• DARSHINI (10/5): -
• Haslinda (8/5): Overall are ok - Location Bathroom a bit high, if old people not easy to climb every time need to use toilet
• Khairil (3/5): - Would like to refund as I stay from afternoon until evening no electricity
• Albert (3/5): - the hair of last customer still on cabinet area and around dustbin, the aircond battery poor, the aircond not clean, the toilet design is poor, no floor mate, the mattress already need to change, the sound proof poor also do renovation to attract more customer, pls use vaccum cleaner to clean the floor, the toilet need to improve.
• vince seah (5/5): Pay a little more. Have a better hotel. - Good Location to food and night entertainment Though it's old but facilities maintenance must be improved. My bed was squeaking through the night and a sunken one. The aircon was noisy and found roaches in my room. Since it was only a night, a night rest was all i need but it wasnt a satisfied rest.
• Er (4/5): 破坏了美好的一天 - 我在room 123 的厕所找不到一个位置可以让我好好的站着洗一个澡！你们酒店没有发觉吗？(真的接受不了)
• Jefry (7/5): - The tv channel
• RAINMAKER (5/5): other than the beds size ... everything else is fine but the TV has only 3 channels - the beds were too small even for Asian adults
• Jade (1/5): Je déconseille très fortement cet hôtel - L emplacement seulement Chambre ne ressemblant pas au photo. Tout est en mauvais état. Le lit était très inconfortable, je pouvais sentir les ressorts dans mes côtes une fois allongée. De plus il y avait un bruit d’écoulement très fort en plus du bruit d’une machine (climatisation générale de l’immeuble peut être) donc impossible de fermer l’œil. Je suis restée qu’une seule nuit au lieu de trois. La dame de l’accueil n’était pas surprise et ne m a pas demandé pourquoi je partais plus tôt. Elle m a simplement dit de m adresser au site de réservation pour un remboursement. Cela ne doit pas être la première fois qu’un client est déçu.
• Siti (7/5): Good - All of the staffs were very friendly and helpful. 5 stars for the staffs, Thank u so much! I spent in total 5 days stayed at Grand Swiss Hotel
• Ashok (10/5): Exceptional -
• Rasyila (8/5): Very good -
• Devarani (9/5): Superb - Everything was okay this time compared to last stay . Only one is less . Mirror outside to get ready. It's difficult when getting ready . Other than that nothing much to tell 🫶
• Jefry (8/5): Very good -
• Kam (7/5): Good - Moderately recommended Staff: 👍👍 Room amenities: 👍 Hotel facilities: No lift for all floors 🤙 Zen factor: 👍 Public transport: Bus stop close to hotel 👍 Proximity to shops/attractions:👍👍 Self checkin:Not Available In room wifi: Weak 🤞 Suggestion: Must have been impressive when it was brand new. Needs upgrade: Room furniture, fresh carpets, fresh coat of paint. Wifi signal poor inside room. Suggest it should be improved.
• Nurul (5/5): Passable -
• Saadman (4/5): Disappointing - Since I used this hotel for 3 hours to rest before catching my flight, it is passable. But not at all can be recommended for family.
• Hock (6/5): Pleasant -
• Arul (2/5): Very poor -
• Edward (10/5): Good location , affordable rates - Good location, good bed, good shower
• Muthu (8/5): Very good -
• Jess (6/5): Pleasant -
• Krishnan (5/5): Passable -
• Stanley (8/5): Very good - Ideal locstion, on bus route, I suppose being Chinese New Year expecting a quiet room was out of the wuestion Slamming doors and no hot water
• Jefry (8/5): Very good -
• Parameswaran (10/5): Exceptional -
• Jeo (6/5): Pleasant - location near any places need to renovate abit . looks old
• Zam (6/5): Pleasant -
• Kannan (1/5): Bad - No friendly staff worst place.. No clean no worth for money
• Nawal (6/5): Pleasant -
• Mohd (7/5): Good -
• Muhamad (1/5): Bad - The location is great for travellers. I didn't like the management and check in procedure. The time for check in is at 3.00pm. So I arrive at 3.00pm to check in. When i'm done with the registration they ask me to wait for awhile for them check the room, but I've been waiting for 30 minute! It's nonsense. The room supposedly ready at 3.00pm! All the room have to be ready before 3.00pm because 3.00pm is a time for check in. Please learn to manage time!
• Andrew (8/5): Private bathroom - Flexibility and friendly staff, but not all staff especially night staff Some of the room have mold in bathroom and condition of the roo. Was mediocre
• Mohd (6/5): Pleasant -
• Edward (9/5): Superb -
• Francis (8/5): Very good -
• Muhammad (2/5): Very poor -
• Hoàng (8/5): Very good -
• Norliza (10/5): Exceptional - Near nasi kandar and all attraction. Can park at hotel and walk around .
• Muhammad (10/5): The staff is very kind, got private parking and hotel is nearby to convenient store easy to get snacks - The bed is very comfy. I Cannot open the window.
• Arul (1/5): Bad - Prime location I'm arul regularly stay at grand swiss hotel on my business trip n this my first encounter with such a rude n uneducated staff which employ by this hotel management the staff by name Ms.ammelia is such a arrogant n racist n hope management do look into staff attitude...I really had vry bad experience with these person as below Arrogant approach Not frenly Make me walk up n down numerous time Checked in on 2nd Oct room given 212 Entered room 212 aircond faulty ask to change room or rectify the problem but show sour face Talk rudely Claim all room on ground floor full as she claims but few rooms available cos after i Checked in there were malay couples check in n was given room on ground floor... Room change to 204 n couldn't find aircond remote but wen requested for one she pretend no to hear my request Normally ill given room on ground floor cos I'm an OKU status I'm a tourist guide frm kl n grand swiss my regular stay in penang I'm gonna meet ascot hotel group management director n do a complain about these staff ms.ammelia since got a hint that she's joining ascot penang Pls my advice don't employ such staff n tarnished companies reputation
• Noor (9/5): Superb -
• Eldiana (6/5): Pleasant -
• Yang (7/5): Good location to explore Penang - Location Basic necessity e.g body shampoo was not prepared adequately.
• Edward (9/5): Superb -
• Mohammad (9/5): Superb -
• Khayrul (2/5): Very poor And unclean room at all! - This Is my first time And Last … Bad on cleanliness. Dusty everywhere! No soap at all… Its ok i can Buy ….
• Nur (5/5): Passable -
• Herman (3/5): Poor -
• Hanapi (6/5): Pleasant -
• Peter (6/5): Good spot, but room needs some work. - Nice little hotel and good value. Single room is adequate. Room had unclean odours. bathroom needs disinfecting and detailed cleaning.
• Muqri (8/5): Very good -
• Arif (10/5): Exceptional -
• Thiaga (5/5): Passable -
• Tan (5/5): Passable -
• Hemavani (3/5): Poor -
• Andrew (7/5): Good - didnt have breakfast okay average
• Andrew (7/5): Good -
• Fazal (7/5): Good -
• Arul (2/5): Very poor - Location n frenly staff's Rooms had bad smell n not clean properly Floor vry dusty Hope hotel management will look into this seriously Room - 218 Room - 208
• Edward (10/5): Awesome trip - Very good
• Chuleeporn (7/5): Good - Good area. Assistants not friendly.
• Wankholit (9/5): Superb -
• Chow (5/5): Passable - There is a lizard and cockroach in Room 106. Due to food not properly removed from the previous occupant
• Nornita (5/5): Passable - Clean room n environment No bath gel Did not clean and make the room up
• Jefry (8/5): Very good -
• Muthu (7/5): Good -
• Eunice (3/5): Old and Dirty - The location was ok. It was very near to Chulia street food stall. The hotel facilities was very old. Everything in the room was very old. No cupboard for your clothes and towels. Toilet was very old and dirty, yellowish dirt on the corners of the bathroom. I'm not sure if the bed has changed it mattress and was washed properly. I had skin allergies after the stay with Grand Swiss and had to visit skin specialist.
• Aryadi (8/5): Very good -
• Ruby (5/5): Passable -
• Edward (10/5): Good location - Bed comfy, good lighting
• Ravendranramuloo (6/5): Pleasant - Cleanliness was bad.

Photos