Four Points Flex by Sheraton Tokyo Ueno
Location: 7-12-9 Ueno, Taito-ku, Tokyo, jp
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Situated just a 10-minute stroll from Ueno Subway Station, Ueno Hotel offers free WiFi and round-the-clock front desk service for a seamless stay.
Comfortable Rooms
Each room features a refrigerator, a flat-screen TV, and air conditioning for your relaxation. The private bathroom is equipped with a shower, hairdryer, and complimentary toiletries.
Amenities Galore
Enjoy complimentary luggage storage, on-site drink vending machines, and free computer access in the lobby. Laundry services are available for your convenience.
Ready to experience the best of Ueno? Book your stay at Ueno Hotel now and explore nearby attractions like the National Museum of Nature and Ueno Park!
Important Information
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
- Bulk dispenser for toiletries
Rooms Available
-
Single Room
The single room is equipped with a flat-screen TV, air conditioning, an electric kettle, as well as pajamas. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Toilet
- Slippers
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Double Room with Small Double Bed
The double room offers air conditioning, an electric kettle, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Toilet
- Slippers
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Concept Double Room with Small Double Bed
The double room offers air conditioning, an electric kettle, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Toilet
- Slippers
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Concept Single Room
The single room is equipped with a flat-screen TV, air conditioning, an electric kettle, as well as pajamas. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Toilet
- Slippers
- Alarm clock
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Queen Room - Non-Smoking
Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV, soundproof walls, a safe deposit box and a carpeted floor. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Double Room
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Toilet
-
Twin Room with Two Twin Beds
The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Toilet
-
Double Room with High Floor
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Toilet
-
Small Twin Room - Non-Smoking
Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV, soundproof walls, a safe deposit box and pajamas. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Double Room - Non-Smoking
The room will provide you with a refrigerator, a flat-screen TV and air conditioning. Featuring a shower, the private bathroom also comes with a hairdryer and free toiletries.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
-
Twin Room - Non-Smoking
The room will provide you with a refrigerator, a flat-screen TV and air conditioning. Featuring a shower, the private bathroom also comes with a hairdryer and free toiletries.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Silva (10/5): -
- Dominika (8/5): - Close to ueno park and ueno station. Clean. Too small.. and no breakfast served
- Elena (8/5): -
- Mario (7/5): - Pulizia, posizione, servizi La camera è davvero piccolissima
- José Antonio (7/5): -
- Fabian-S. (9/5): -
- Monchaya (7/5): -
- LeBlanc (10/5): -
- Greg (8/5): -
- Farquar (9/5): - Room size was a bit small but manageable.
- Kayla (10/5): -
- Jiaying (8/5): - Posizione comoda, pulito e molto moderno
- Eva (10/5): -
- Ling-Ling (8/5): -
- Monica (10/5): -
- Ling-Ling (8/5): 地理位置很方便，離skyliner及地鐵站都很近，而且無須抬行李上上下下。 - 地理位置很方便，離skyliner及地鐵站都很近，而且無須抬行李上上下下 未每日打掃房間
- Victoria (7/5): -
- Lara PIN-CHUN (7/5): -
- Lara PIN-CHUN (7/5): -
- Gordana (10/5): - מיקום מושלם,הצבת של המלון אדיב מאוד
- adina Breiman (8/5): -
- Ziya (7/5): -
- 王琡琄 (9/5): 獨旅安放心靈的好地方。 - 1，地點距離上野站近，到東京各地轉換車種方便。 2，床下有空間放行李箱。 3，枕頭有四顆，軟硬高低任君挑選，床軟硬適中，睡得很舒服。 4，吹風機要特別推薦，小而輕，風速強！ 因為這趟是58歲歐巴桑獨旅，飯店房間像自己的家，晚上早早回來，洗個澡就待床上；或睡到自然醒，也先待床上，這樣的自在很推薦，一個人住剛好。 雖有窗戶，但打開窗簾會對到隔壁棟樓梯末端陽台，時不時會有人進出，不能拉開窗簾看窗景，比較可惜！
- Matej (7/5): -
- Nguyễn Thị Thu (9/5): -
- lauryne (10/5): -
- Elena (8/5): -
- lauryne (10/5): -
- Marshall (9/5): This was a great spot and value - Excellant location, very clean , friendly staff
- Audrey2 cnc (8/5): - Hôtel bien situé, proche du métro et de Ueno, chambre propre, personnel accueillant. Petite chambre, de la fenêtre on ne voyait pas l'extérieur .
- Lisa (8/5): -
- Suwit (7/5): -
- Elmer (9/5): - Locatie, voorzieningen :)
- Claudio (6/5): Smallest rooms ever - Very close to metro station Rooms are too too small, as stated in the information. But they are really too small specially conpared to the price. Moreover, they clean them every 4th day, which sounds incredible to me.
- Peerapong (9/5): - ทำเลที่ตั้งโรงแรมใกล้สถานีรถไฟมาก ร้านอาหารอยู่ไม่ไกล เดินทางด้วยรถไฟสะดวกมาก พนักงานยิ้มแย้ม เป็นมิตรดีมากกกก
- Luka (8/5): -
- Borleis (10/5): - Bed very nice and the place close train station👍 Too small room but location is good very clean close to everything👍👍👍
- Giova77pa (9/5): Good stay in Tokyo Ueno - The hotel is situated in a very good position as it is a minute away from the Ueno Station and close to a lot of restaurants and nightlife. The staff was very kind and ready to provide anything we needed. The room and the hotel were very clean in general. They clean the rooms every 4 days, but provide clean towels and water bottles every day. The room is very tiny and it's quite hard to move with 2 big suitcases.
- Daria (10/5): -
- Kamontip (9/5): This is our second time staying here, and we will stay here again when we come back to Tokyo. - Great location, and I love that they provide a hair curler for guests to borrow. -
- CHIEN HUI (10/5): 已經二次入住，下次去東京還是會來這裡住，乾淨的飯店 - 地點交通方便，床超好睡。又安靜 無
- Siriyaporn (10/5): Great location near Ueno Station with excellent amenities - The hotel is very close to Ueno Station, which was extremely convenient. There are also plenty of restaurants and convenience stores around the hotel, so it was very easy to find something to eat at any time. The hotel lobby has a nice common area with free water, free tea, and a microwave for guests to use. There are also charging outlets available, which was very helpful. The staff were friendly, and they also offered luggage storage, which was a big plus. The room was a little small for two people, especially because it was hard to fully open our suitcases. However, it was still acceptable and manageable for our stay.
- Ming-Che (10/5): -
- Antonina (9/5): - The hotel looks new and rooms are pretty spasious for Japan. Very clean, quiet, everything is available. Ueno park is nearby and direct line to Narita airport. The location is super convenient for commuting but not best in terms of good places to eat or buy something near the hotel.
- Junko (7/5): -
- Kam Kuen David (8/5): -
- Chen Yu (8/5): - 一樓大廳有提供麵包、茶、沖泡式的湯品 實在是太太太小了，建議上開式行李入住，不然拿東西好麻煩。
- Michael (10/5): -
- jheng-hao (10/5): -
- Te Shun (8/5): 環境清潔，不錯 - 員工態度、清潔、位置好 1:馬路的雜音、飆車躁音 2:洗衣服務可以延長到晚間10或11點 3:行裡秤應該是用平面式的，行裡已經很重了，還要提高秤？很奇怪？
- Giovanni (10/5): -
- Dujdow (10/5): - Good Location, Quiet place, Cleanliness
- Oran (8/5): - מלון נקי מאוד, צוות אדיב ונעים. מיקום מעולה ממש בסמוך לתחנת הרכבת ופארק אואנו ועדיין שקט. חדרים קטנים. לא מתאים למשפחות לשהייה עם ילדים.
- 李桓 (9/5): -
- Mai (8/5): Although small, I did like the hotel itself and accessibility to it from the metro station. - Great location across the street from the Ueno Station. Safe area. Close proximity to the markets and restaurants. Free water bottles every day. Clean and modern rooms. Due to being sustainable, room cleaning wasn’t provided daily but we were provided clean towels everyday as well. All the free room amenities/toiletries that you can grab downstairs in the lobby is a plus as well. The room is so so tiny. We managed to make a double bed room work with a larger roller, small roller, two backpacks and a baby. But we often left our stroller outside the door because it was too stuffy with it inside. It was the smallest hotel room out of the 3 hotels we stayed at. I did expected though based on reviews and learning that this is common in Tokyo.
- Cecilia (9/5): We had a wonderful stay in Hotel Resol. Staffs are friendly and very helpful. - I like the self service in your pantry and the portions are enough. I also like the extra amenities that you offer and again - self service. I believe in responsible travellers and conservation of environment, so your hotel is a good representation of the "green" concept. You could improve the signage of the hotel. It have to be more bold and brigther to easily find the hotel.
- Andre (10/5): I would 100% stay here again. - Great location. Simple, but everything was really nice. Super clean. Loved the PJs The lack of space beside the bed wasn’t a huge problem. But if two people were sharing???
- Pia (7/5): - Right next to Ueno station. Nice but small rooms
- Anne (9/5): Absolut tolle Lage und super freundliche Mitarbeiter! - Sehr zentrale Lage für tolle Foodspots und vorallem die Anreise da der Bahnhof sehr nah ist. Für eine Nacht haben wir ein eher kleines Zimmer gewählt was aber ausreichend war (Gepäck: 2 Reiserucksäcke und 2 Handgepäckkoffer). Die Mitarbeiter waren sehr freundlich und hilfsbereit bei dem Versand unseres Gepäckes zum nächsten Hotel. Alles war super
- Crizaldy (10/5): Hi, can we also ask for help. My sister lost her necklace. Hotel room under the name Christine Pauline Roque. - Free coffee and other supplies.
- John Stephen Macdonald (8/5): - Good employees. Well fitted rooms. Excellent amenities. Rooms were extremely small.
- Du Bao Phuc (8/5): -
- Rachel (7/5): -
- SHU PING (8/5): 如能用優惠價格入住的話CP值高！ - 地點一流！每天提供的自助麵包吧有很多茶包、湯包很讚！工作人員通英語且服務態度極佳，很感謝！前台提供的備品很多且品質優異，讚！ 15平方公尺的室內配置感覺比其他同樣大小的飯店更擠，很壓迫。
- Enza (7/5): - Location, cleaningness of the room, confort of the bed(mat). I felt like I was bothering the staff when asking questions and suggestions. Was a bit impersonal and I found a pity that coffee and bread/pastries were available only from 10 a.m. We had a poor internet connection in our room.
- 瑩儀 (7/5): -
- Edvin (10/5): - Service,emplacement Très petit
- Bhumivarn (6/5): - Not far from train station Air conditioner seem to have problem First night I ask staff to adjust the temperature is ok but in the second night I doesn’t work. We almost not sleep that night
- Chanaphat (8/5): - Location is good, room is clean but quite small Room size
- Slim (8/5): -
- Jenwei (9/5): -
- Priyanjali (9/5): -
- Garza (8/5): - Great staff Ueno is kind of boring
- Cesel (10/5): Great facilities - Lovely staff and location is perfect close to everything None
- Supachai (8/5): Nice location, Good Staffs, but room is a little too small. - Location and room facilities The room is too small
- Theresa (8/5): - Overall great but the toilet smelled a bit bad and cleanliness wasn’t as good
- 嘉琪 (7/5): -
- Achiraya Haewmuan (7/5): -
- Eliška (8/5): -
- Mychaela (7/5): -
- Cesel (10/5): The location is great close to everything, the shops and train -
- Dominico (9/5): -
- Thian Seng (9/5): I like this hotel. I will come back again if I go to Japan again. - Very good location for tourists. Many restaurants and nearby train station.
- Randhawa (5/5): - Location was close to station. Staff were very polite. The rooms were extremely small with no facilities at all. No room to even put a suitcase.
- Maria (10/5): -
- Olga (9/5): -
- Mark (9/5): -
- Andriy (8/5): -
- Ljubodrag (9/5): -
- Nicole (10/5): -
- CHIH FU (10/5): - 地點方便加上美味的簡易早餐，已經二訪
- Lisa (10/5): - The choice of teas was exceptional. The staff were friendly and patient with us (we knew only limited Japanese). The whole place was very clean, modern, well organized and very functional.
- ZHI JIA (8/5): 還有更好的選擇 - 有提供免費沖泡濃湯包 房間灰塵多、浴室抽風很大聲
- Troy (10/5): -
- Zheng (9/5): -
- Oscar (10/5): Amazing place, you could walk to Ueno station, or Ueno Park. - Great place, had a nice lounge at the first floor to eat or just wait. Rooms on the smaller side, as everything in Tokyo.
- Kinkin (3/5): -
- Castello (7/5): -
- Conan (7/5): Good location - Staff were really friendly and teas were great Bed slightly small for sharing with a young child
- Fabrizio (10/5): -
Photos
