AVA Resort Cancun - All Inclusive

Name: AVA Resort Cancun - All Inclusive
Address: Boulevard Kukulcan, Cancún, mx

Location: Boulevard Kukulcan, Cancún, mx

Star Rating: 5 Stars

Property Type: Resorts

About this Property

Luxurious Amenities
Experience top-notch facilities including an outdoor pool, fitness center, and a children's play area.

All-Inclusive Package
Indulge in a worry-free stay with free private parking, airport transfers, and complimentary WiFi.

Family-Friendly Atmosphere
Enjoy a water park, kids' club, and a children's playground on-site, perfect for a memorable family vacation.

To reserve your stay at AVA Resort Cancun - All Inclusive and create unforgettable memories, book now!

Important Information

Please note that In the event of an early departure, the property will charge you the full amount for your stay.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Ironing service
Sauna
Massage services
Currency exchange
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Salt-water pool
Entertainment staff
Outdoor furniture
Coffee Shop on site
Hand sanitizer in guest room and key areas
Fire extinguishers
Sanitized tableware & silverware
Invoice provided
Smoke alarms
CCTV outside property
24-hour security
Security alarm
ATM/banking
Shopping on site
Television in common areas
Nightclub
Front desk (limited hours)
Free wired internet
Playground on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Water park access (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Games
Housekeeping on request
Clubhouse
Reception hall
Exercise/lap pool
Covered parking
Health or beauty spa nearby
Swimming nearby
Beach club nearby (surcharge)
Beach toys
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Superior Suite

This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The suite has a tea and coffee maker, a balcony and sea views. The unit has 4 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Desk
- Private bathroom
- Outdoor dining area
- Free gym access
Junior Suite with Ocean View

This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The suite features a tea and coffee maker, a terrace and sea views. The unit offers 4 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Desk
- Private bathroom
- Terrace
- Outdoor dining area
- Free gym access
Superior King Suite

This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features a tea and coffee maker, a terrace and sea views. The unit offers 2 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Desk
- Private bathroom
- Terrace
- Outdoor dining area
- Free gym access
Superior Suite with Sea View

This spacious suite is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The suite features a tea and coffee maker, a terrace and sea views. The unit offers 4 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Desk
- Private bathroom
- Terrace
- Outdoor dining area
- Free gym access
Deluxe Suite with Sea View

This spacious suite is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The suite features a tea and coffee maker, a balcony and sea views. The unit offers 3 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Desk
- Private bathroom
- Free gym access
Suite with Sea View

This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The suite has a tea and coffee maker, a balcony and sea views. The unit has 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Desk
- Private bathroom
- Free gym access
Three-Bedroom Suite

This spacious suite features 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and free toiletries. The suite has a tea and coffee maker, a balcony and sea views. The unit has 4 beds.

Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Desk
- Private bathroom
- Free gym access
Family Suite

This spacious suite is consisted of of 1 living room, 4 separate bedrooms and 4 bathrooms with a shower and free toiletries. The suite features a tea and coffee maker, a balcony and sea views. The unit offers 6 beds.

Max Occupancy: 12 (12 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Desk
- Private bathroom
- Free gym access
Deluxe Room

The quadruple room features a tea and coffee maker, a balcony and sea views. The unit offers 2 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Desk
- Free gym access
Deluxe Double Room

The quadruple room has a tea and coffee maker, a balcony and sea views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Desk
- Free gym access
Deluxe King Room

The double room has a tea and coffee maker, a balcony and sea views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Desk
- Free gym access
King Room with Sea View

The double room has a tea and coffee maker, a balcony and sea views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Desk
- Outdoor dining area
- Free gym access
Family Room with Sea View

The quadruple room features a tea and coffee maker, a terrace and sea views. The unit offers 3 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Desk
- Terrace
- Outdoor dining area
- Free gym access
Family Room with Sea View

The quadruple room has a tea and coffee maker, a terrace and sea views. The unit has 3 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Desk
- Terrace
- Free gym access
Junior Suite with Sea View

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features a tea and coffee maker, a balcony and sea views. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Desk
- Private bathroom
- Free gym access

Guest Reviews

Azamat (10/5): -
YANELY (10/5): -
Jaime (7/5): HOTEL AGRADABLE CON BASTANTE VARIEDAD - LOS RESTAURANTES DE ESPECIALIDAD MUY BUENOS QUE CIERREN LAS ALBERCAS 18:00 PM, CUANDO HAY TODAVIA BASTANTE LUZ DEL DÍA.
Candelario (9/5): - Que para ir a cenar tienes que hacer reservacion y la aplicación no te deja. Te deben de explicar al momento que llegas al hotel que nada mas es con reserva los restaurante.
Yoon B (10/5): - location,bar buffet
Jorge (8/5): - La relación calidad precio es bastante buena si lo agarras en temporada baja. El cierre de las albercas a las 6 de la tarde creo esta TOTALMENTE fuera de contexto. Por otra parte hubo un restaurante The Butcher que los meseros te recogían los platos prácticamente sin terminar, parecía que querían que te fueras pronto aún y que cuando llegamos ni siquiera estaba preparada la mesa de la reserva.
Vita (10/5): -
Oscar (10/5): -
Aisha (8/5): - We were charged USD 596 for a tour we did NOT book or attend. No credit card was on file and we never signed or authorized anything. Still, the charge was added to our room. We were forced to pay at checkout due to our early flight. This is unacceptable and raises serious concerns about their internal controls and guest safety. Be very careful with extra charges at this resort.
Benie Carene Emmanuella (10/5): -
Rebeca (10/5): Excelente hotel para relajarte en familia - La comida estuvo espectacular y la atención es muy buena
Pablo (7/5): Quizá en par de años mejore - Diversidad de actividades para hacer Mal funcionamiento de los aires acondicionados.
Kelly (10/5): Would recommend this property to anyone - 10/10 experience. Awesome staff and the cleanliness was on point. I wish they played better music at all of the pools
Adriana (10/5): -
America (8/5): - Lo lujoso que es y las experiencias, también que el staff Antonio Campos, la animadora Alexa y el mesero angel fueron muy amables y atentos La comida no fue la mejor dentro del área de la alberca y los meseros estaban más atentos de los extranjeros que de los locales, solo si veían propina te empezaban a atender
Carolina (10/5): Espectacular!!!! - El lugar es muy bonito, está muy nuevo y bien cuidado, hay muchas personas a cargo de cada actividad. Todo el tiempo te preguntan que necesitas para estar bien. A veces me sentía un poco “mal” por no estar dando propinas todo el tiempo, siento que los meseros las esperan pero uno sale a veces de la habitación con muy pocas cosas y se le olvida
Marcus (10/5): -
Anna (6/5): Avoid, especially during busy school break periods - The rooms were very comfortable. The jacuzzi in the balcony was a very nice touch and was adequately used by all. The fridge was nicely stocked with lots of drinks, the Nespresso machine in the room was also a lovely touch. The resort was overwhelmed with families, as it was Spring break Everything was swarming with people, there was not a single deck chair available as people would hog them by placing personal items on them as early as 8am The buffet was fine for the first couple of meals, but then we quickly realised that it was the same food on offer, constantly. No rotation or change of items at all, most of them were on display all day so for us who needed to have a late dinner, we were offered the same kind if items that were available since midday of the same day. None of the restaurants seemed to have availability at all, despite the fact that there were visible empty tables throughout. None of the restaurant staff were particularly helpful; a lot of the times they only spoke Spanish which would be acceptable in a local hotel but not an international resort. There was very little to do for smaller children or for teenagers; all indoors extra activities (bowling, video games, virtual golf range, VR, etc) borne an additional considerable cost, and was mostly booked up. The beach front was a murky, smelly bog, we couldn't even walk along it as it stank so badly. For a total of £550+ per day for a family of four, we would have expected a lot more on offer as part of the all inclusive price Our experience was much better the week before we visited AVA, in another resort further down Playa del Carmen.
Benito (10/5): - La atención, las albercas y la comida.
Peter T (9/5): Great time, but prepare for crowds - The hotel is very close to the airport, but right on the beach. It's a new hotel with lots of amenities and excellent service (when you can get it). We went during the spring break season so you had to wait for certain things. Getting a spot by the family pool in the morning was a hunger games situation.
Binz (10/5): -
kamila ruthielle (9/5): Ótimo, perfeito. Porém, a praia realmente deixa a desejar. - All incluse e bebidas Horários de funcionamento das piscinas e praia que não é o padrão Caribe
jiangping (9/5): Overall, a solid choice for stylish, all-inclusive stay. Would come back. - Stayed at AVA resort Cancun and had a great experience overall. The resort is modern, clean, and beautifully designed, and the rooms were spacious and comfortable. Food was fresh and consistently well stocked. Service was friendly, though it could be a bit slow during busy time. The dinner reservation were hard to secure. There were not much inclusive activities.
Madison (7/5): -
Anastasiia (1/5): -
Heber (8/5): -
Sean (9/5): -
Jeff (8/5): We enjoyed. Our first family trip in many years. We liked so much we hope to return but not sure we can afford again for - Access to pools, clean facility and rooms, choices of food, pleasant staff. Spent most time at family pool. Spoke with Manager (Eduardo Baron), he was very pleasant and appeared to be attending to his staff and guests well. Desserts were not very interesting, some of the guests (but of course not fault of resort). I’m not sure related to resort or not, however cataraman sail to Isla Mujeres through Vacation Makers was pretty disappointing. Snorkeling was fun but outside of that the time on island for shopping downtown and at the private area was disappointing and not worth the excessive cost. We regretted spending the money and the day.
indika (8/5): Overall nice resort kids enjoyed it recommend to stay (food and restaurants service staff need improvement) - Excellent Property view setup is great and had really great Front End and House Keeping Staff we had chance to eat in Teppanyaki restaurant it was great While Restaurant Staff are waiting to be tipped before you sit down at the restaurant ( there is few people who serve great of cause they did there job without waiting for tip those who I tip after the service) Food is ok but not the greatest look of the ingredients they use top notch but dishes are in poor taste some days buffet had only 2 kinds of fish and fried pork belly as a protein. (Except taco live station) Specially restaurants impossible to book (we had a chance to eat in teppanyaki restaurant ) Kids activities most of them extra payment which I don’t mind compered to moon palace there is lots to do in moon palace which is included
Kaylee (10/5): - Amazing hotel, very new and clean, food is good Hotel club is dead lol
Juliana (8/5): Não foi perfeita por conta do que relatei! - O AVA é um hotel novo, com opções de alimentação saborosas e todos os quartos com vista para o mar e banheira!!! Ponto super positivo!!! O mar de frente ao hotel, pelo menos em janeiro, estava bem feio e tem uma contenção de plástico nele que estraga as fotos ( eu acredito que seja contenção para algas, mas não sei sobre o que se trata). Não gostei das piscinas geladas!! Acho que pelo nível do resort deveriam ser aquecidas, principalmente a piscina maior com os caiaques!! Tinha a opção de aquecida (porém só para adultos) e uma familiar que descobrimos ser aquecida depois de alguns dias, pois nem os funcionários sabiam informar, quando perguntei se havia alguma aquecida, falaram que todas tinham a mesma temperatura, menos a dos adultos!! Outra coisa PÉSSIMA é a abordagem do programa de férias dele, você chega no hotel é literalmente já é abordado por alguém querendo te vender, e não te deixam em paz a hospedagem toda, até para seu watsap ficam mandando mensagem. Tenho uma filha adolescente de 16 anos, um funcionário da piscina perguntou para ela se ela gostava de cachaça, pois era brasileira!!! ABSURDO!! Outra coisa, na cultura mexicana tudo é propina (gorjeta), então prepare os bolsos, pois quando um garçon te servir na piscina (gorjeta), quando a moça do crepe no café da manhã fizer o seu (gorjeta), quando você for tomar café, almoço, jantar (gorjeta) e por ai vai!! E se não der ficam de cara feia!! Ou seja, você para o Resort caríssimo e além disso precisa dar gorjeta até para os serviços que já deveriam estar inclusos. Achei demais!!
Paola (10/5): MUY BIEN - TODO, ALIMENTACION , INFOMACION,COMODIDAD, ATENCION, LIMPIO, ACTIVIDADES, DE VERDAD VALE LA PENA IR LA PLAYA, OSCURA. NO PARECE UNA PLAYA DE CANCUN, DE RESTO TODO EXCELENTE
Nikita (9/5): -
Aguilera (8/5): -
Imahni (10/5): -
bahram (9/5): -
ONYINYE (1/5): - Amenity They harass me to sign up for timeshare
Liller (9/5): Went for a quick family getaway for our 3 year old. She had the best time in the kiddie pool area outside and the kids c - I love the layout of the property. It was easy to navigate. I also liked how clean and kid friendly it was. There was nothing that I disliked
Jose Roberto (9/5): - La atención del personal muy buena, en especial de Legendary La limpieza del cuarto
linda (7/5): -
javier (10/5): -
Ross (8/5): -
Prabhu (8/5): -
dana (8/5): -
jimmy (10/5): - service is very good the food and drinks
Holly (9/5): -
loai (3/5): -
Tiffani (9/5): -
Benedetta (10/5): - Tutto
Kifah (8/5): -
Satu (9/5): Melkein luksusta syyslomalla. Aurinkoinen merenrantaloma. - Alueen uusin, siisti ja isoin hotelliresort. Turvallisuus hyvin huomioitu. Näyttävät tilat ja kansainvälinen tunnelma. Hieno ulkoallasalue. Hyvä aamiainen. Tarjolla ei ole kaikkea, vaan pitää osata kysyä vaihtoehtoja. Hintaan sisältyy paljon muutakin kuin tarjolla olevat tuotteet. Monipuolinen valikoima erilaisia ravintoloita. Hintaan kuuluvat juomat esim viinit oikein kohtuulliset. Loistava kuntosali ja spa. Perhehuoneen erillisessä makuuhuoneessa epämukava, kova sänky. Käytävän äänet kantautuivat huoneeseen ja huoneessa myös torakka. Huone kyllä tultiin heti myrkyttämään. Ilmastointikanavissa isoja eläimiä, jotka aiheuttivat epämiellyttäviä hetkiä etenkin öisin. Ravintoloiden tasoissa todella suuria vaihteluita ja tasoeroja. Tippaaminen amerikkalaiseen malliin all-inclusive hotellissa ei oikein istunut suomalaiseen ajatusmaailmaan.
Rafael (10/5): Fantástico. Melhor all inclusive de Cancún - Tirando a internet. Tudo é muito bom. Estrutura magnífica Internet
Federico (5/5): Desequilibrio en Relación Precio-Beneficio - La cercanía con el aeropuerto Para ser un hotel con ~18 meses, la habitación necesitaba una reforma con suelos con marcas y manchas que lo hacían lucir sucio, el personal al ver que era mexicano no tenía el menor interés en darme indicaciones, pues su foco es basado en propinas; en específico Johanna en check-in no me dio un solo insight del sitio, como se hace en cualquier otro all inclusive, demostrando desdén tanto por su labor como por mi. Destacable la calidad de la alimentación pero poco más. No es una relación correcta precio-beneficio al comparar con Mayakoba u otras opciones visitadas en Cancún o la Riviera Maya.
Marcelo (6/5): Caro pelo que oferece - Quartos bons. O local é péssimo, longe de tudo, totalmente isolado. A praia simplesmente não existe. É um pedaço pequeno cheio de mato e agua escura. Se contente com as piscinas e suas águas frias. Limpeza e reposição nos quartos deixa a desejar. O restaurante geral não vai agradar a todos. Resumindo: é muito caro pelo que oferece.
Abu Ayaan (9/5): Overall had. great time with family. Escape rooms were great - Restaurants were great. We were lucky to get the reservations, but generally not easy to get. Enjoy the escape rooms and the F1 simulator, but had to pay extra for those It's a relatively new resort. They should increase the number of staff. Took quite a while to order food at the poolside and the towels used to finish quite often.
Firuza (10/5): -
Alejandro (10/5): Excelente estancia. La atención de Jesús en el bufet del desayuno fue excepcional - La atención
Marko (5/5): - Henkilökunta oki täysin epäammattimaisia.
Leonor (8/5): Relaxing - Das Bettzimmer und das Essen + Staff The Beach is not really nice as it is Part of the manglar. So of you expect to be at the Beach this is not for you.
Pedro Wilson (8/5): Experiencia fantástica familiar - Muy buen servicio del desayuno y la ubicación excelente pues está minutos del aeropuerto. La atención del personal en playa. Muy pocos, algunos trabajan eesganados y muy apurados. Además los encargados de las sombrillas tardan mucho en atender y por ese motivo incluso tuve un pequeño accidente con la sombrilla que me causó un desprendimiento de piel. Tuve atención luego por personal de salud que muy bien atendió y curo la herida.
David (3/5): We went during New Year, and the service was probably the worst I’ve ever had, despite the rates being 3x the regular ra - Lots of activities Pool water is freezing cold! To the point everyone was complaining and very few people were swimming. Ocean was dirty, although that’s not really the hotel’s fault. Very close to the airport, so you hear loud jets flying over you every 20-30 minutes
Hyeonjeong (7/5): -
rivas (4/5): Not worth the price I paid - Close, and nice rooms More staff, staff that is nicer , and Tavxi drivers that have working phones , the food appt suck , no beach -‘and pool water cold not deep
Jonathan (6/5): A beautiful resort with strong food and events, but service and operational consistency need improvement to justify luxu - Pros: • Gorgeous, modern resort design • Spacious family-friendly rooms • Very good food overall (Copal & Black Iron standout) • Excellent coffee options/baristas • Well-executed New Year’s Eve event • Friendly, hardworking pool staff Cons: • Food often served cold at buffets and pool areas • Service inconsistencies (towels, sheets, delayed requests) • Activities limited and require early sign-up • Resort felt significantly oversold during peak season (dining tables and pop up food options in main corridor) • Maintenance issues in room • Pool umbrellas limited — bali beds felt necessary
Aiko (7/5): 体力消耗するが楽しいバケーション！ - 子どものプレイエリアとプールが広かった。レストランのバリエーションが多かった。 Wi-Fi環境が悪い、部屋のジャグジーのお湯が出ない、アプリでしかレストランの予約ができないがアプリのインストールに戸惑った。レストランが混みすぎて予約できない。広すぎて移動に疲れる。特に子連れ。
Yousri (1/5): Horrible vacation - Nothing All was horrible
Woosuk (3/5): 그냥 그런 - 공항과 가까웠고 시설이 새거였다. 리조트 회원권 프로모션이 넘 심하다. 그리고 식당 예약 시스템이 없다. 예약시간 전에 알려주는 기능도 없고 취소 및 변경도 힘들다. 리조트 맵도 없고 등등 Veranda 이태리 식당은 정말 맛이 없다. 미국의 체인점 올리브 가든보다 맛없다.
Yuping (5/5): -
Cathy (5/5): -
Cathy (6/5): -
Mohammed (6/5): Great try at being a 5-star but would never come back here again. - Great staff and in-room dining. Kids club is great. Property is not a 5-star, it’s a 4-star charging 5-sta rates. Lack of restaurants to eat at and good luck getting a reservation - best bet is to go to restaurant and ask for cancellations. Really there are only 6 restaurants and the food hall is mid. Disorganized tour planners through Vacation Makers.
Boraba (10/5): -
Xuanzuo (10/5): -
Haydée (7/5): Foi legal. Voltaria outras vezes. - Estrutura maravilhosa. Tudo novo e bem equipado. Funcionários da piscina sem educação, atendimento na piscina também ruim. Nos demais pontos do hotel os funcionários foram super amáveis e educados. Há um sistema de reserva de restaurantes, sugiro a reserva, por e-mail, antes da estadia, do contrário você não conseguirá reservar nada, pois estarão todos lotados. Deveriam rever esse sistema, pois para quem fica poucos dias não dá para conhecer restaurante nenhum. As atividades de boliche e fliperama são pagas.
Yandra Vanessa (10/5): -
joshua (8/5): -
Gurvinder (10/5): Amazing stay - Resort Services Beach is not that good & no turquoise colour.
Adanze (9/5): -
Katie (5/5): -
Boris (10/5): -
Bridget (9/5): Excellent resort, would highly recommend - The food was excellent overall at the restaurants, the poolside "Pods" and the taco stand, crepe stand and ice cream shops. The staff was very friendly and helpful, pools were great, our F&F Sundeck room was huge and bed and pillows were so comfy. We loved the deck with spa tub and ocean view for every room. Our kids loved the teen "Lounge" and other scheduled daily activities like beach volleyball and cornhole. We had a wonderful vacation and would love to go back! There were not nearly enough umbrellas at the main pools as most of them seemed to be stationed at the Legendary Club pools (membership) and adult-only pools. If you wanted to have a spot by the pool with an umbrella you needed to go out before 9 am and stake claim or ask a a poolside staff member to bring you one.
Aguilera (10/5): - Excelentes instalaciones. Todo muy limpio. Comidas y bebidas de primera calidad. Personal de servicio súper amables. Vista espectacular. Me gustó todo.
Gaines (9/5): - Everything about the actual resort Beach wasn't clear, lots of sea grass causing it to be brown
Angela (10/5): -
David (9/5): - Excellence servicios del personal en general, todos muy amables y serviciales. La comida y los restaurantes muy buenos. La playa no existe, esta llena de contaminación por sargazo, no se puede utilizar.
Christopher (10/5): -
Natale (7/5): It was decent but there are other hotels - I liked the nice kind staff Getting pressured to do a membership tour. Our activity got cut short. We had to keep asking for waters and snacks weren’t always filled
Jamila (9/5): -
Murphy (10/5): AMAZING!!!! - The Resort is beautiful, the restaurants are amazing, the staff really professional. The activities are fun and they have them for every age group. Definitely we will be back ❤️
Ariel (10/5): -
Solis (10/5): -
Miriam (9/5): -
ANNICK (9/5): Très bien - Tout incroyable Il ne manquait rien Le petit déjeuner Un peu trop grand réfectoire
Bryan (10/5): -
Corny (10/5): -
NADIA (10/5): Tout était au Top : la beauté du site, les equipéments, la propreté, les restaurants, la chambre, la gentillesse du pers - Tout était parfait Rien
John William (7/5): Our stay was good. We enjoyed all the food from all the different restaurants. Nice bartenders but they shoukd include m - The room It’s too big so there was a lot of walking
Sine (10/5): -
Torres (9/5): -
Celestine (5/5): Everyday my shower flooded, they never offered to change my room only sent maintenance and house cleaning! It's hot - Close to the airport one of the days the waiter named Orlando in the food hall offered to have the chef make us a more authentic meal which was fabulous and yummy South end of the hotel has no ac There is only one club at this huge property! The one night we went to the club it was busy and there was water dripping from the ceiling onto the dance floor! Huge safety issue, we witnessed multiple people fall and slip.