Khaolak Emerald Beach Resort and Spa
Location: 7/10 Moo 2, Baan Khaolak, Thai Muang, Phang Nga, Khao Lak, th
Star Rating: 4 Stars
Property Type: Resorts
About this Property
Tropical Paradise Setting
Surrounded by a lush rainforest and a tranquil lagoon, Khaolak Emerald Surf Beach Resort and Spa - SHA Extra Plus offers a serene escape on Khao Lak Beach.
Luxurious Amenities
Indulge in the comfort of spacious rooms with private balconies, flat-screen TVs, and minibars. Enjoy beachside massages, island tours, and complimentary WiFi access.
Culinary Delights
Savor a variety of cuisines at the 24-hour Lagoon Restaurant and Beach Club Ocean Grill & Bar. From daily buffets to fresh seafood, there's something to please every palate.
Experience the ultimate blend of relaxation and adventure at Khaolak Emerald Surf Beach Resort and Spa - SHA Extra Plus. Book your stay now for a memorable tropical getaway!
Important Information
Please be informed that Khaolak Emerald Beach Resort & Spa will undergo upgrading projects to enhance our guests’ experiences
The renovation of the Lagoon Wing will commerce on May1, 2025 - October 31, 2025. Building and Villas in Lagoon wing, Turtle Restaurant, Lobby , Meeting Room, Kids Club, Water Park and Beachfront Swimming Pool at Lagoon wing will be closed throughout the renovation period. Wai Wai Restaurant and Kids Club will be closed until November 30, 2025.
Please be informed that 10% Discount on Food & Beverages for a la carte menu. Discount excludes alcoholic beverages, in-room dining, mini-bar and not applicable in conjunction with any other discounts, offers, promotions and is available till 30 October 2025. The discount is applicable once per meal per bill per stay.
Please be informed that Beachfront Swimming Pool by Taonga bar, Spa,Gym and Game room will remain fully operational throughout the renovation period. Dining service will be available at our new beachfront restaurant ,Taonga.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Free beach shuttle
- Offsite parking discounted rates available
- Clubhouse
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Ironing service
- Massage services
- Packed lunches
- Non-smoking throughout
- Kid meals
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Cooking class
- Supervised childcare/activities
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Playground on site
- Airport transportation - pickup (surcharge)
- Water park access (surcharge)
- Free beach shuttle
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Clubhouse
- Private picnics
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Beach club nearby (surcharge)
- Beach toys
- Pool toys
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Room with Pool View - Hive Wing
The spacious twin/double room features air conditioning, a seating area, a terrace with pool views as well as a private bathroom boasting a shower.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Terrace
- Toilet paper
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Body soap
- Shower cap
- Key card access
-
Deluxe Room With Pool Access - Hive Wing
This double room's standout feature is the pool with a view. The spacious double room offers air conditioning, a seating area, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Terrace
- Toilet paper
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Body soap
- Shower cap
- Key card access
-
Deluxe Twin Room
The spacious twin room provides air conditioning, a seating area, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Wardrobe or closet
- Terrace
- Toilet paper
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Body soap
- Shower cap
- Key card access
-
Villa with Private Pool
The pool with a view is the standout feature of this villa. This villa consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a terrace with sea views, this villa also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private pool
- Wardrobe or closet
- Terrace
- Toilet paper
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Body soap
- Shower cap
- Key card access
-
Deluxe Double Room
This twin/double room features a balcony, air conditioning and satellite TV.
Please note that this room can accommodate a maximum of 2 adults or 2 adults with 1 child.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Terrace
- Toilet paper
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Body soap
- Shower cap
- Key card access
-
Villa - Beach Front
The air-conditioned villa features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this villa also provides a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Wardrobe or closet
- Terrace
- Toilet paper
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Body soap
- Shower cap
- Key card access
-
Deluxe Grand Family Room
The spacious family room features air conditioning, a seating area, a terrace with garden views as well as a private bathroom boasting a shower.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Terrace
- Toilet paper
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Body soap
- Shower cap
- Key card access
-
Deluxe Room with Garden View
The spacious double room provides air conditioning, a seating area, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Wardrobe or closet
- Terrace
- Toilet paper
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Body soap
- Shower cap
- Key card access
Guest Reviews
- Vaclav (9/5): -
- ขุนยาน (10/5): -
- Szilvia (10/5): - Minden
- Cristhian (10/5): Overall a nice stay in an idyllic location - The staff, amenities, pool, private beach, room. Night staff was not able to bring all requested items at times due to language barrier and extra work for one person.
- Paul (10/5): -
- Torill (8/5): - Nær strand Dyrt på resturangen
- Isabella (9/5): -
- Pawan (9/5): -
- Claire (7/5): - Le personnel est très sympathique et bienveillant Normalement, le petit déjeuner termine à 10h30 mais à 9h45 tous les plats ne sont pas forcément rechargé ni tous les fruits
- Ahlberg (10/5): - Enbart positiva omdömen rakt igenom.
- Gilles (8/5): Extraordinaire…😍 - Parfaitement adapté aux enfants. Les finitions et l’état de la chambre ne correspond pas à la qualité du reste de l’hôtel.
- Nina (9/5): - Fantastikt område. Mysig beach o nära till affärsgata m restauranger, shopar, massage och moppeuthyrning. Enorm frukost med stort utbud av allt från juice, frukost till bröd. Specialbord med godsaker. Kockar som fixade omelett på löpande band. Fräsch inredning. Dålig marknadsföring av aktivitetet. Hittade inget gym/fitnessrum. Fanns reklam för olika aktivitetet men ingen specifik att utöva ex gryndläggande thaiboxning och yoga.
- Marly (8/5): Prima om een paar dagen te verblijven. - Prachtige accommodatie op een mooie plek. Prima straatje erbij waar je het nodige kan halen en eten. Tuktuk brengt je naar het grotere stadje. Vreselijke dagelijkse spel van handdoekje leggen. Hier zouden ze iets aan moeten doen. Of verbieden of na een half uur weghalen die handdoekjes. Associaal en vervelend als je ergens wilt liggen.
- James (6/5): - The staff were great and the beach was beautiful. The play rooms and wet areas for children was great. It was my birthday and the staff surprised me with a cake in my room which was thoughtful. The staff as I said were very good. We had a pram buggy with our 6 month old son. There were steps everywhere and we constantly had to carry our baby and the pram up and down steps. The moment you arrive you have to climb steps to get to reception, then back down a load because the room blocks are a bit of a walk away.
There was not enough sun lounge chairs by the pool and they were all taken with towels but no one sitting on them. We had to walk right to the end of the pool area among trees and not really shaded to sit with our son. There were no umbrellas covering the sun chairs here so we could only stay for a few minutes.
I feel that If this is pitched as a child friendly hotel (and I don't mind if it isn't) then they need to rethink the design of this hotel and make like a little easier for parents.
The buffet breakfast was very good but it was open air (which is fine), however, they only have ceiling fans which did nothing and the dining areas were sweltering hot. Granted it was April (very hot) but it was so busy it became uncomfortable and therefore not a pleasant relaxing experience.
The street the hotel is on isn't that great and the restaurants were average. A 5 minute drive improves this though.
- veronika (9/5): Vacanza in famiglia - Ottima struttura: posizione comoda vicina a tutti servizi, colazione buona e spazi esterni molto curati. L'arredamento moderno, l'ambiente accogliente. Pulizia della piscina, effettuata durante l'orario di apertura. Trovo che sia poco igienico e poco rispettoso verso gli ospiti; operazioni di questo tipo dovrebbero essere svolte la sera tardi o la mattina presto, prima dell'arrivo della gente. Verso sera, il personale inizia a ritirare gli asciugamani e a sistemare i lettini prima dell'orario di chiusura previsto. Un approccio che toglie relax e mette fretta proprio nei momenti più piacevoli.
- Vibeke (10/5): Class hotel - The guest relations manager, Mook, gave outstanding service. The facilities were excellent and the staff very friendly. Nothing
- Dieter (9/5): Empfehlenswert - Empfehlenswert
Sehr freundliche und hilfsbereite Mitarbeiter
direkt an sehr schönem Strand Liegen am Strand
teilweise eine Zumutung
- Dor (1/5): גרוע!!!!! - כלום! שהגענו לחדר אחרי הצ׳ק אין ראינו שזה לא החדר שהזמנו הביאו לנו חדר עם מרפסת לא מקורה חדר קטן יותר כל הקירות בחוץ עם עובש, ומלא נמלים .
אחרי בלגן וכעס העבירו אותנו לאותו חדר שהזמנו אבל לא באותו מיקום שהזמנו אלא חדר פינתי שהשמש מגיעה למיטות שיזוף 10 דק ביום!
וגם בחדר הזה היו נמלים בכל מקום!
מלון ממש מגעיל !!!!
לא ממליץ להתקרב אליו!!!
חוויה גרועה שהרסה לנו את החוויה בקאו לאק.
הוא רבע שעה נסיעה מהרחוב המרכזי/ראשי .
- Stephanie Petra (9/5): - Sehr gut. Große moderne Zimmer Die AC war sehr laut, besonders schade am tollen großen Balkon.
- jason (1/5): -
- Szandra (9/5): Amazing, crowd free stay - Amazing kid-friendly hotel with good amenities, plenty of pools, it did not feel crowded at all, there were always free sunbeds near the pools and the beach. Multiple water slides and splash area for the kids. The beach is beautiful and not crowded either. Everything was well maintained; the nature and plants made the atmosphere so nice. The room was very spacious with a huge bed! The children's indoor playroom should operate in the evening: during the day children are near the pools and beach, but in the evening, there are not so many entertainment options for them, it would be nice to extend the opening time until 8 or 9.
The hotel offers transfer to Khaolak center and the night market however it is impossible to book, it's always so full, and the hours are inconvenient too. It would be nice to have it more frequently.
- Marc (9/5): -
- Alan Shane (7/5): Nice location and nice rooms - The rooms were very nice/clean and the pool designs were good. The beach was beautiful and clean. The breakfast was very good with a wide range of food. All the stairs. To walk to our room in the Hive wing we had to cross a street outside of the grounds and walk through a narrow walk way that stunk of raw sewerage any time of day. The pools were not very clean. There seemed to be a lot of staff but any request seemed to take a long time. The restaurant was very overpriced.
- Nicholas (8/5): Friendly and good value - All good Nothing really
- Tommy (8/5): Dejligt ophold, skønt sted - Stranden i forbindelse med poolen, fedt miljø omkring baren ved den ene pool men lidt dårlig musik, men 2 dage spillede en på saxofon i solnedgangen som var ret fedt
Det er også et kæmpe plus med gaden der ligger i forbindelse med hvor der er supermarkeder, massage og restauranter hvor personalet alle steder er meget søde Der manglede varmt vand som jeg rykkede for 3 gange uden det hjalp
- wayne (9/5): Beautiful resort and location but need to sort out the breakfast catering. - The location was perfect, with the resort having three pools and direct beach access. For us, the other factor was the small town location with multiple bars, restaurants, shops and other amenities immediately to the front. There was plenty to do, yet the resort was peaceful and quiet, which is exactly what we wanted after the hustle & bustle of Phuket. As with all hotels in Thailand, they cater well for the multi-cultural clientele at breakfast. However, we were very disappointed to find that everything that should be served hot, was in fact cold. There was no excuse for this as they had the correct equipment to keep food hot, they just didn't bother to keep the heat source alight.
- Maria (8/5): -
- Catherine (8/5): - Chambres confortables, plage et piscine à proximité Le buffet du petit déjeuner ne correspond pas au standing de l’hôtel
- Juliane (10/5): -
- Elodie (8/5): Hôtel au top - Très bel hôtel, très bien équipé avec restaurant, bar, salle de sport...
Bien placé dans une rue animée
Le choix entre plage et les 3 piscines Le petit déjeuner un peu décevant surtout les jus de fruits, un peu trop chimique et les viennoiseries un peu sèches
- béatrice (7/5): - Sa situation geographique Climatisation bruyante, coursive bruyante
- Yekaterina (10/5): -
- Luisa Michelle (9/5): -
- Jacob (7/5): - Lækkert sted. Meget venligt personale. Pænt og rent værelse. Lidt stort resort, lidt for mange folk til morgenmadsbuffen.
Der er kun trappen/ ingen elevator. Så meget upraktisk mht bagage fra tredje sal.
- høgh (9/5): - rigtig god morgenmad
- malin (10/5): Alldeles underbart ☀️ - Gästvänligheten och närheten till allt. Allt fanns och det var fräscht
- Peter (8/5): Sehr schöner ruhiger Aufenthalt. Wer Haligali sucht ist dort falsch - Der Stand war sehr schön da kaum öffentlich darum nur von den Hotelanlagen genutzt Die Strandliegen waren teilweise Schrott
- Katja Mørkhøj (9/5): -
- Marie (9/5): Super - Le cadre les chambres et la gentillesse du personnel Rien
- Jakob (8/5): - The location is very nice, right next to the beach and with many restaurants and stores in the area. The facilities are pretty new and beautiful. The room doors let every bit of sound through, kids running through the corridor, employees working and making noise. It's always pretty loud in the rooms because of that.
The beach is quite crowded compared to my previous experiences in Thailand.
- Tanya (10/5): So much to recommend - staff really helpful- would definitely go back if we went to this area again - it was a real trea - Everything!
The layout of the rooms was spacious & comfortable & quiet
The pools were spaced out so you could find a pool that suited your mood …all were clean and had plenty of sunbeds & one pool had extra toys for kids.
Bar area nice - happy hour made drinks affordable.
Breakfast- included in price was So Very Good and you could find something new to try each day
- pancake machine was a hit plus honey from a honeycomb!
Gardens and layout well kept and lovely to walk through.
Could go on as there was so many positives! Weren’t given any option at booking for all inclusive…
- Adrian (8/5): Top Hotel und Lage. Es fehlt jedoch an Herzblut …. - Wetter
Lage
Personalfreundlichkeit 👍👍👍 Abfall, Dreck am Strand
Die vielen defekten alten Liegestühle
- Stefan (9/5): Gerne wieder - Lage direkt am
Strand, sehr freundliches Personal, sehr sauber
- Izabela (8/5): Lyckad och trevlig vistelse i Khao Lak. - Frukosten var helt ok men brödet dåligt. Mängder av färskt frukt och gott kaffe. Hotellet är mycket stort och ligger på ett mycket stort område mycket nära stranden. Gratis solsängar men många obekväma. Stranden såg inte ut som att den städades. Massor av plast och fimpar! Synd att parasoller fanns endast vid poolen.
- Uwe Staib (7/5): Es war Ok, dennoch werden wir nächstes mal ein anderes Hotel testen - Es war schönes Hotel, wo sich die Zimmer in mehreren Gebäuden verteilt - bei uns mussten wir über eine Straße. Der Garten war schön Beim Einchecken muss man gleich 5000 Bath hinterlegen, was sehr unglücklich ist. Erstens hat man noch nicht soviel Bath wenn man vom Flughafen kommt, zweitens die Wechselstuben gegenüber vom Hotel hat einen schlechten Wechselkurs und 3. wenn man Abreist bekommt man die Bath zurück - klasse man zurück Fliegt!!!
Wieso kann man nicht wie in den anderen Hotels die Kreditkarte hinterlegen? Weiter war am Frühstück in der ersten Tagen viel zu wenig Personal. Die Preis an der Bar sind für Thailand viel zu teuer- da geht man lieber nach draußen
- Tina (7/5): - Dejligt hotel med beliggenhed lige ned til stranden. Vi skulle lægge 5000 thai bath i depositum da vi ankom. Da vi spurgte hvorfor, kunne de ikke svare på det. Pengene fik vi retur efter endt ophold. Men synes ikke at det var synliggjort.
Strandbaren serverede dåseøl. Det var lidt ringe.
- peter (5/5): -
- Peter (9/5): Sehr gutes Erlebnis - Freundliches Personal
Sehr schöne Lage.
- Michael (9/5): -
- 예담 (9/5): -
- Mykola (10/5): -
- Hussam (7/5): Ett bra hotell. - Nära till flygplatsen 60 min
Nära till Khao lak centrum
Finns en marknad, restauranger, supermarket bara några kliv från hotellet.
Helt okej frukost
Personalen är vänliga. Vi var en stor familj och hade flera rum.
Nu är detta bara detalj saker men,
När vi kom fick vi inget att dricka, när man under 2 veckor städade rummen gjorde man de olika.
Vissa rum fick special treatment och andra inget.
Behandla alla kunder lika.
- Hussam (7/5): Ett bra boende nära stan och bekvämligheter. - Att det var nära stan.
Ett okej boende
Vänlig personal
Fin strand Vi hade många rum då vi var en stor familj.
De städade våra rum olika, och gjorde bara extra fint i ett rum, vilket jag tycker är inte okej.
Man ska behandla alla gäster lika.
- Wendy (10/5): Excellent stay - Excellent property, on a beautiful sandy beach. Great location by shops restaurants and bars.
Only a short drive from Khao Lak Nothing
- Sirirojn W (7/5): - I like the beach I like a friendly staff and spa's staff good service, I love breakfast food line
- Piia (9/5): Ihana paikka, tulemme uudestaan. - Todella hyvä aamiainen, erittäin ystävällinen henkilökunta. Siisti ja puhdas paikka. Upea ranta. Portaita paljon.
- Ronald Walter (10/5): Es gab überhaupt nichts zu beanstanden.sehr weiter zu empfehlen - Fast jeden Tag noch eine Überraschung durch das Personal
- Liridona (7/5): Schönes Zimmer, schönes Meer , schlechter Strand und schlechte Lage aber sehr ruhig. - Das Hotel an sich ist sehr schön, die Zimmer sind schön und riechen sehr gut. Das Personal ist wie überall in Thailand sehr nett und zuvorkommend. de Strand war nicht weit weg. Die Lage ist nicht so Optimal, es ist nichts in der Gegend wo man raus gehen kann, nur eine kleine Gasse. Eins der schlimmsten DInge sind jedoch die penetranten Verkäufer an dieser Gasse, die dich extrem belästigen, weil du von jeden angesprochen wirst von Anfang bis zu ende, und weil da nicht so viele Leute sind, sind alle auf dich fixiert. Man fühlt sch sehr unwohl da lang zu laufen. Der Strand ist mit braunen Sand und sieht nicht so schön aus, das Meer ist aber sehr schön, weil die Wellen hoch sind und man hat spass, es wird jedoch sehr schnell tief, trotzdem das schönste Meer. Aber nochmals, Hotel ist sehr schön, nur leider waren überall Baustellen, dass wir nur 20% von der analgen nutzen konnten.
- Yeongseo (10/5): -
- Ulla (9/5): -
- Jelka (10/5): -
- Valentina (9/5): -
- Juliane (3/5): -
- Chaima (10/5): "It was a memorable and refreshing trip from start to finish." - "I really liked the location—it’s quiet but still close to everything I need. The design of the space is also really nice, and the rooms felt spacious and bright." The property itself is lovely, but I wish it were just a bit closer to public transport or certain amenities."
- Simone (10/5): - Das Essen, die angelegte Anlage ,der kurze Weg zum Meer. Die sehr aufmerksamen und hilfsbereiten Angestellten. Sie sind zuvorkommend und liebevoll. Es gibt nichts
- Rotondi (10/5): Luxueux agréable et reposant - La chambre les installations la propreté la situation la gentillesse du personnel le rapport qualité prix Je n’ai pas aimé ne rien pouvoir aimer dans cet établissement tout était impeccable
- Simon (9/5): -
- Mattitiahu (10/5): - Very kind stuff, excellent location in front of the sea side, very nice and friendly beach The vacation finished
- Taru (8/5): -
- SOPHIE (10/5): - L emplacement L accueil et la chambre
- Hugues (9/5): - Petit déjeuner varié et de qualité
Superbe emplacement sur la plage, rue commerçante et activités juste à côté.
Endroit calme.
Personnel et la Manager au top le nettoyage après chantier (rénovation en phase finale) à refaire.
- Florence (10/5): Excellent séjour - L’hôtel est bien; grande chambre. On a beaucoup aimé l’emplacement et la plage. Possibilité de tout faire en sortant de l’hôtel. Massage, restaurant shopping, tout est accessible.
Un très grand merci à Mook pour l’organisation de notre séjour et pour mon anniversaire, une parenthèse enchantée, adorable et romantique. Plus d’animation serait un plus.
- karen (7/5): If I booked again, it wouldn't be here. - The staff were lovely and breakfast was included. Very dirty. My bathroom had hairs from previous guests. The shower floor never soaked away so I had to walk into dirty water for a shower. Beach area dirty with cigarette butts, empty bottles and even dog poo! Our booking included airport taxi but this was not honoured. Instead they tried to charge us £30 more than the going rate. Building works were taking place near the beach. Accommodation block commonways were dirry and depressing but rooms were fine.
- MICHAEL (7/5): -
- Sonja (6/5): Für eine Woche oder kürzer gut, länger wird langweilig - Sehr bequeme Betten, Lage direkt am Strand, tolles Frühstück .super für Familien Zimmerservice erst am späten Nachmittag
- Monique Marina (5/5): -
- Karlhofer (6/5): -
- Kevin (10/5): -
- Geddy (8/5): -
- Keith (9/5): -
- Oncel (8/5): Great resort. Value for money BUT just arrange room assignments a bit better next time. - Great location, awesome staff, good facilities If your guests book a specific type of room, that usually means they want that room. If you don’t have the room available at the moment, it’s easier to tell guests to wait a bit rather than downgrading their room.
So in our case, we had to change rooms three times until we got what we booked for which is garden view room. They claimed that pool view room is an upgrade but their pricing table says the opposite which I didn’t even ask for an ‘upgrade’.
- Karababa (7/5): - Für Familien mit Kleinkinder top
Freundliches Personal Die Lage ist nicht optimal. Es gibt einige wenige Restaurants gleich ausserhalb des Hotels aber für eine Abendunterhaltung schlichtweg zu wenig in 15 Minuten ist man durchgelaufen. Für den nächstgelegene Ort Bang Niang hat es Taxis, aber auch da ist es eigentlich immer das selbe. Wir hatten es eigentlich nach dem 3. Tag gesehen
Für Teenager hat es nichts.
Tour und Aktivitätenangebote voll auf Tourismus ausgelegt.
- Michelle (9/5): Détente au soleil sur la plage - L’emplacement, les piscines et les pieds dans l’eau Le petit déjeuné est super mais malheureusement tout les plats sont froid !
- Louise (7/5): Dejligt ophold selvom jeg ikke fik det værelse jeg havde betalt for. - Det ligger uden for byen i et roligt område med egen lille gågade af butikker, massører og restauranter. Skønt område der har alt. Jeg fik ikke det værelse jeg havde betalt for over booking.com. Vi fik deres billigste standards værelse og jeg havde betalt extra for et deluxe værelse men det ville de ikke give os og mente booking.com har lavet en fejl. Jeg insisterede dog på at få en dobbelt seng så de endte med at flytte os til et værelse der havde det.
Jeg ved ikke hvem der ikke kan finde ud af det om det er booking.com eller hotellet men det var mig det gik ud over for jeg fik ikke det værelse jeg havde betalt for. Jeg kan se at det værelse jeg fik sælges til en billigere pris på booking.com
- Sarah (10/5): Excellent Family Vacation - Everything was there what you needed
- Jana (7/5): -
- Dozmorova (8/5): - Уборка оставляет желать лучшего)
- KRISTINA (10/5): С удовольствием вернусь снова :) - Чистота не только в номере, но и по всей территории . Персонал отзывчивый и дружелюбный. Завтраки разнообразные и вкусные. Пляж чистый и большое количество лежаков . Wi-fi ловит идеально .
- Sumeet-Pal (10/5): -
- anne (10/5): -
- anne (10/5): Fabulous hotel. Fabulous staff , brilliant location, cant faultit - Everything. This hotel is amazing great food fab location. Amazing staff couldn’t fault it . The rooms were beautiful. Very clean eh hotel us spotless. The staff are so polite and lovely in every way. ONE member of staff in particular went that extra mile for us helping us with a visa for entry into india. She was the customer relations lady her name was MOOK she was absolutely amazing. What a credit she is to this Hotel. THANK YOU MOOK xxxxx❤️👍
- anne (10/5): - Brilliant
- Cattaneo (9/5): - Trés bel etablissement. Tout était parfait
- Frank (7/5): Mittelklassehotel an einem tollen Strand - Lage ist super, Strand , Strandbar und Geschäfte sowie Restaurant schnell erreichbar. aktuell (12/2025) wurde noch viel renoviert; für Erwachsene nur ein kleiner Pool an der Strandbar nutzbar.
Große Strandbar und Pool werden gerade renoviert. Frühstücksbereich komplett draußen, somit schöne Aussicht möglich aber auch warm. Fitnessbereich auf der anderen Straßenseite nur durch das Strand Café erreichbar.
- Marta (2/5): Scam - The only good thing about the hotel was the breakfast which to their credit was very very good, but the rest was a big disappointment The hotel is still under construction. There is one side of the hotel that has been refurbished and is nice, and another that is in shambles (you can guess in which one our room was). You get to reception and are amazed by the architecture and the nice design, but then when you go to your room, the whole passage smells like sewage (really disgusting, had to hold my breath on my way in and out every time) and then you need to walk for another 5 mins and go through five sets of stairs to get to your room. As a bonus, we mainly picked this hotel so we had a Spa on site and when we got there they were already fully booked. If you are a fan of being by the pool, make sure you get there early as all sun beds get taken very quickly (there are not that many). There are two small pools available, the third one you see in the map when you arrive is under construction.
- Alexandra (9/5): - Понравились завтраки, персонал, чистота в номере, номер был после ремонта, приятно. Лежаки на пляже совсем неудобные. Поселили на первый этаж корпус 9, вид на хозпостройки.Очень шумный кондиционер.Скакал напор воды в душе.
- De mol (9/5): -
- Filip Szpecht (9/5): - Fantastyczny hotel i świetnym miejscu (tuż obok znajdują się sklepiki, masaże czy restauracje; również można pojechać do miasta, które jest oddalone kilka kilometrów). Bardzo ładne, przestronne i czyste pokoje oraz łazienki. Rzadko mi się zdarza, ale byłem naprawdę zadowolony z tego zakwaterowania i chętnie ten hotel wszystkim polecam. Czysta i spokojna plaża. Internet sprawnie działał w całym ośrodku. Świetne i bardzo smaczne śniadania (bogate i różnorodne). Bardzo pomocna i uczynna obsługa oraz chętna do pomocy. Dojazd z lotniska w Phuket zajmuję ponad godzinę (około godzina i dziesięć minut). Cenna dość wysoka. Przydałoby się więcej słońca ;)
- Danit (10/5): מושלם - מקום מהמם נקי ומסודר, אנשים נעימים מאוד
- Ittai (7/5): - Very clean and very beautiful beach and great breakfast. A lot of construction going on in our building and the rooms near us!
Including painting all the walls and banisters during at least 4 days out of our 5 day stay there.
We have a 6 month old baby and this is not safe for them (neither is it good for any adult).
Appon talking to reception we were only guided to write a comment in the hotel website , sadly and no change was made - construction and painting continued as normal!!!
Photos