Aspen Hotel

Location: 176 Sussex Gardens, London, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:30 AM

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Covered parking
• Secured parking

Rooms Available

• Double Studio

  Free wireless internet, a TV and a fully equipped kitchen are featured in this studio. Please note that this apartment can accommodate a sofa bed with an additional cost for an extra person on request.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Toaster
  • Toilet paper
  • Cots
  • Mobile hotspot device

• Triple Apartment

  Free wireless internet, a TV and a fully equipped kitchen are featured in this apartment. A sofa bed with an additional cost can be provided for an extra person on request.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Toaster
  • Toilet paper
  • Cots

• Apartment

  This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchenette, guests will find a refrigerator, a microwave, a toaster and an electric kettle. This apartment has a seating area, heating and a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Toaster
  • Toilet paper

• One-Bedroom Apartment

  Free wireless internet, a TV and a fully equipped kitchen are featured in this apartment. A sofa bed with an additional cost can be provided for an extra person on request.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Toaster
  • Toilet paper
  • Cots

• Studio

  The studio provides an electric kettle, heating, as well as a private bathroom featuring a shower and a hairdryer. The well-equipped kitchenette features a refrigerator, a microwave and a toaster. This studio offers a TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Toaster
  • Toilet paper
  • Mobile hotspot device

• Quad Apartment

  Free wireless internet, a TV and a fully equipped kitchen are featured in this apartment. A sofa bed with an additional cost can be provided for an extra person on request.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Toaster
  • Toilet paper
  • Cots

Guest Reviews

• Francesco (8/5): -
• Philip (7/5): Great location and value - Great location, spacious room, handy kitchenette, included washing machine. The soundproofing of my room was extremely poor - I could hear every conversation from the room above mine. Front counter staff were not overly welcoming.
• Ramona (8/5): Centrally located and perfect for our one night stay - The Quad apartment was clean and quiet. Plenty of outlets and the addition of portable fans was helpful...especially for the hot days. Towel warmer in the bathroom was great. no bed sheets upon arrival for the pullout bed bathroom door would not close properly toilet was quite wobbly
• Javier (3/5): - Al llegar no tenía WiFi en mi habitación, se lo comuniqué a las dos personas que atendían y me dijeron que no había solución y que si tanto lo necesitaba tenía buena cobertura de WiFi en el lobby. Más que un cliente fui una molestia para ellos.
• Erika (8/5): - The staff was very kind and welcoming, and the accomodation is in an excellent location. Hyde Park and Paddington Station are just a few minutes' walk away, which made getting around very convenient. Street noise. The bed was extremely uncomfortable - it was hard to find a position without feeling the springs poking through. With soundproof windows and a new mattress, this would be an outstanding place to stay.
• Nicole (8/5): Bel emplacement mais bruyant - Nous avions un appartement sur 2 étages avec cuisine bien équipée et laveuse. Réception 24h pratique avec possibilité de laisser les bagages dans un local fermé à clé. Bien situé avec plusieurs restaurants/commerces et métro à proximité. Il faisait très chaud dans l’appartement et c’était vraiment très bruyant. On entendait les gens à l’intérieur et l’extérieur de l’appartement. ☹️
• André (9/5): -
• Maximiliano (8/5): - La ubicación La señal de internet mala
• ESTHER (8/5): -
• Najwa (8/5): - The apartment was excellent. It was very clean, and comfortable for the stay. The location is very convenient, close to Hyde park and within easy reach of restaurants and shops. The apartment was well equipped with all the essential items needed which made the stay very easy and comfortable. Overall, we had a very pleasant experience and would highly recommend it. check out was at 10 am
• jacqueline (6/5): aspen hotel - the location was amazing another of things were broken in our unit. the wifi didnt work unless we were kin the lobby. they didnt work for our kids. there was no compensation for it at all.
• Ryan (10/5): -
• Amanda (9/5): - Location. Lots more room than a hotel room. Nowhere to hang coats.
• Andrew (5/5): -
• Annika (5/5): - Lage war gut, nur 5min von Metro Station Paddington. Das Apartment war schlicht eingerichtet, mit veralteten Möbeln. Das WLAN funktionierte nicht.
• Simona_SDG (8/5): - Appartamento molto ampio rispetto agli standard londinesi. La cucina completa ci ha permesso di risparmiare. Nel nostro caso la colazione era inclusa ed e' abbastanza buona. Il wifi non funzionava nell'appartamento o era lentissimo. La macchina del caffe' alla colazione crea lunghe code e il caffe' e' mediocre.
• Valerie (7/5): -
• Cláudia (10/5): Amazing, good location and great staff - We had a studio and it had everything we needed, even coffee powder and sugar, that were replenished. But the best about it was indeed the location, several bus and also underground station, but also a bunch of places in walkable distances especially through Hyde Park. Very nice area, clean, felt safe for sure. If I have to point out something is the decor is old, but that for me is not important enough.
• Daniella Sousa (8/5): - A localização é ótima.
• Kirsti (8/5): Great base with easy access to transport system - Great location near to Paddington station Good kitchen facilities
• Kayf88 (9/5): London marathon stay - It was a lovely stay and staff were great. Thank you. Location was excellent with lots of amenities around the hotel. Great restaurants too.
• claude (8/5): - Petit déjeuner copieux juste avec une machine à café cela irait beaucoup plus vite. Amabilité du staff Le manque du double rideaux dans la chambre
• Shagor (3/5): -
• Alex (6/5): -
• Riccardo (6/5): - Posizione fantastica Pulizia
• Elisabeth (8/5): Goede uitvalbasis voor natuur en cultuur van London - Centraal gelegen dichtbij Trein, Tube, Bus, parken. Vriendelijk personeel, schone kamers dat we weer naar huis moesten
• Craig (8/5): -
• Merete (10/5): Vi var tre generationer (10, 41 og 72 år) på pigetur til Londom, og det var et perfekt udgangspunkt for alle vores oplev - Beliggenhed
• Dimitrios (10/5): - Το προσωπικό ήταν εξαιρετικό το δωμάτιο ήταν καθαρό και η τοποθεσία εξαιρετική.
• Ross (6/5): -
• Alekh (8/5): -
• Jacquin-Labarre (8/5): - J'ai aimé : La propreté. L'emplacement. Le prix. L'accueil. Les coussins sont très durs. L'absence de volet. La photo sur Booking ne représente pas la réalité (pas de machine à laver, pas de cafetière, chambre bien plus petite).
• laura (7/5): Al lado de paddington - Ubicación , y el personal Se oye todo el ruido de la calle
• carla (9/5): - La ubicación es un 10. La limpieza de habitaciones era diaria aunque no lo pidieras. Necesita un poco de cariño, las instalaciones tienen sus años y se notan. De menaje lo justo.
• Rocio del Mar (8/5): - La ubicación es perfecta para ver Londres.La limpieza muy buena. El wifi no funcionaba. La insonorización de la habitación no es suficiente para el ruido de la zona.
• Awk2007 (10/5): - Everything Nothing
• Isabel (4/5): Caro y nada bien - La ubicación y el personal que fue muy amable Hacía mucho frío en la habitación porque las ventanas no aíslan nada. Entra muchísima luz y hay mucho ruido de la calle y se coches pasando y pitando de madrugada lo cual hizo muy difícil descansar. La cama y la almohadas son muy duras. Además no llega la wifi a la habitación por lo que no teníamos conexión en ningún momento salvo si salías a recepción.
• Anne (5/5): Good location and roomy apartment but needs some upgrades and black out curtains. - Good location close to Paddington station and Hyde park. Nice size apartment. Comfortable beds and clean. Property is rundown. Windows didn’t shut, shower door wouldn’t close and bathroom door handle broken. Bright light right outside bedroom window till 2 in the morning and noisy road outside.
• Francisca (10/5): Great place to stay with family - It’s a great place to stay with the family. The apartments are wonderful they’re fully equipped. The location is excellent! We’ll definitely stay there again The only problem we had was the internet. It never worked in our place.
• Julieta (9/5): -
• Filipe Marques93 (7/5): Espaço muito simpático mas com algumas melhorias a fazer em termos de isolamento acústico para a rua - Apartamento muito espaçoso e limpo, perfeito para passar a noite. Janelas com muito mau isolamento, para quem viaja e precisa de descansar não recomendo, na primeira noite não conseguimos dormir e na segunda acabamos por comprar uma venda e tampões.
• Yücel (9/5): Mükemmel konum - Tesis lokasyon olarak mükemmel konumda. Paddington istasyonundan bir sürü hat geçiyor. Otele her türlü ulaşım seçenekleri var. Odamız yeterli büyüklükteydi. Mutfak imkanı çok faydalıydı. Camlardan hava giriyordu ama oda yinede çok ısınmıştı. Hiç üşümedik. Odamız her gün temizlendi. Çöpler alındı havlular değiştirildi. Personel çok yardımseverdi. Yıkadığım bardakların görmediğim bez ile kurulanmasını sevmedim. Kendi kendine kurumasını isterdim. İnternet bağlantısı yavaştı.
• Cathy (9/5): -
• miao (9/5): -
• Benjamin (2/5): No curtains, no heating, noisy, -
• Perrett (7/5): -
• Conor (8/5): -
• Eleuteri (8/5): - Alloggio piccolo ma accogliente. C’era tutto quello che occorreva per pochi giorni a Londra. La struttura era un pò datata e dalle finestre dell’appartamento sebbene chiuse passava un pò di vento.
• Suzanne (7/5): Nice hote, great location - Great location, clean rooms We contacted hotel when we booked to requested extra bed which they said was fine. We knew it would be bed settee and they said they would set it up before we arrived. When we checked in there was no bedding for the bed settee. We were going to a show so we asked at reception for some bedding they gave us a sheet and said they would get housekeeping to put a duvet in room. We got back quite late and there was no duvet in room so we asked again at reception and they said not possible as where they are kept is locked up and housekeeping gone home. Asked again in the morning for the second night and they said it would be done but again it wasnt. We were out all day so were not there to chase them to do this. If it was summertime would have been ok but it was freezing. Regardless of this the hotel is lovely and perfect location.
• Marianela (7/5): Gran ubicación, y amplio para familias numerosas con un presupuesto razonable para Londres. - Ubicación y posibilidad de dos dormitorios independientes. Baño y cocina limpia. Le falta actualización, abrigo en las camas, y equipamiento en la cocina. El baño no tenía suficiente espacio para apoyar el neceser.
• Alessia (10/5): -
• Ana Cristina (9/5): Muito boa. Fomos bem atendidos pela recepção. Recomendamos. - Ficamos 7 dias hospedados no Aspen Apartaments, e nossa experiência foi muito boa. Ficamos no último andar, mas havia acesso pelo elevador, o que foi importantíssimo. O apartamento é muito bom. Banheiro, cozinha, quarto e sala… muito bem localizado, próximo à estação de trem Paddington e do Hide Park. Restaurantes, supermercado perto e uma lugar muito agradável. Tomamos café da manhã somente um dia, mas muito bom. O apartamento é equipado com fogão, microondas e geladeira. Chaleira elétrica e torradeira. (514). Ah, também tinha secador de roupas de chão. Gostamos muito da cama. Pra nós foi muito confortável, o que realmente valeu demais… Na verdade, levando em consideração a época que ficamos (14 a 21 de outubro), poderia ter uma água para banho, mais quentinha (ou não soubemos regular). Também sentimos falta de uma toalha de mesa, uma de rosto e um suporte para as malas. E o mais importante, máquina de lavar roupas. Também sentimos um pouco de cheiro de esgoto, mas tapamos o ralo da pia e resolveu. Mas gostamos da acomodação.
• Karolína (8/5): - Milý a ochotný personál, čistý pokoj,skvělá dostupnost na metro. Restaurace,bary a obchody v blízkosti ubytování. Starší okna,která úplně netěsnila, proto byl dost slyšet hluk z ulice.
• GIORGIO (6/5): L'appartamento essendo un ultimo piano avrebbe bisogno di un impianto di aria condizionata - Posizione ottima per visitare la citta Appartamento troppo piccolo e poco curato
• Clare (7/5): Really convenient clean and comfortable - Near to Paddington and beautiful interior The room was a bit small
• Marie (8/5): Great location, reasonable rooms for price and location. Fab staff - Staff were really helpful and very accommodating.
• Maja (9/5): Great value for your money - The location is excellent, the flat is spacious and the price is quite low considering what you get! The wifi was glitchy
• Juliette (6/5): Appartement fonctionnel, propre et bien situé. Prévoir des boule quiès (pour les bruits extérieurs). - La situation, la cuisine, la propreté Il est impossible d'avoir de l'obscurité dans les chambres pour dormir. Les fenêtres sont mal isolées au bruit. Les bruits du dehors sont très présents dans les chambres (prévoir boule quiès) Il n'y a pas 5 chaises pour manger. Le lit d'appoint (canapé dépliable) est très inconfortable.
• Szilvi (9/5): Fantastic - Location, very clean! Everything was very nice!
• Enrique (8/5): -
• Nakajima (10/5): -
• J1907 (8/5): - Excelente situacion. Muy bien comunicado con la ciudad a traves de la estacion de Padingto, que esta muy cerca. Servicio profesional del staf del hotel. Zona muy bien dotada de restaurantes y tiendas de alimentacion. Las instalaciones necesitan mantenimiento.
• Ingrid (4/5): Tolle Lage, Appartement für den Preis nicht gerechtfertigt. - Die Lage zum HydePark und zum Paddington Bahnhof bzw U-bahn war hervorragend Das Personal war sehr freundlich und hilfsbereit. Die Ausstattung in der Küche hat unsere Erwartungen erfüllt Die Lautstärke des Straßenlärms war während den gesamten Nächten extrem laut. Ursache waren undichte Fenster bzw. Einfachverglasung. Entsprechend zugig und kalt waren das Apartement. Die Zimmertüren sind nur etwas für starke Menschen ohne Einschränkung. Sie funktionieren sehr schwer. Die Sicherung des Stromkastens flogen immer heraus. Der Stromkasten befand sich unter der Decke. Nachts beobachten wir Krabeltiere.
• MICHEL FERNANDO (7/5): Bien, cumplió - Muy buena cocina. Una de las habitaciones era poco espaciosa para 2 personas. (La otra era sillon cama), sin embargo, las camas eran buenas. Excelente ubicación, me encanta Paddington como barrio. Baño poco mantenido. Desayuno muy simple.
• Anita (6/5): Average - Not much Dirty, cold
• Anita (9/5): Great location, friendly and helpful staff. - Great location. 24 hour reception with helpful staff. Good sized apartment (we had 2brm suite). Good shower. Had a lift to get luggage to upper floors. 5 min walk to Paddington station and the Hop-On-hop-off bus stop. Hyde Park and Marble Arch within 20 minute walk. The temperature is pre-set and you can’t adjust. It was quite warm and a bit stuffy but ok. Found a small window in one bedroom to open at night. There is a small sign on the driveway entrance that says Aspen Apartments but name above door is different.
• Vanda (8/5): -
• Marion (9/5): -
• Rhona (7/5): - Can’t beat the location Noise from staff in the carpark
• Marissa (7/5): Family travelling from Perth, Australia - Fantastic location. Good sized apartment. Great having kitchem and washing machine. Bed small and very uncomfortable. Street noise.
• Kate (10/5): - Great location, spacious rooms, very clean.
• sean (3/5): Poor - £170 for 1 night without breakfast is a rip off. Needs a huge lick of paint, very tired. Noisy piping. Just a bit of a rip off tbh
• Stephanie (8/5): Great place to stay in London, very close to Paddington Station. - Excellent location, close to Paddington train station, and Heathrow Express. Easy walk to Hyde Park. Great size 2BR apartment with huge kitchen. Friendly staff on check-in. Room available for early checkin which was very welcome after long flight. Double bed very uncomfortable, but that could just be personal preference.
• Maurizio (9/5): 5 giorni meravigliosi a Londra - A pochi passi dalla stazione di Paddington, si presenta bene es è stata un esperienza bellissima....e dovessi replicarlo terrei in forte considerazione l Hotel. Trovare un difetto potrebbe essere poco corretto, diciamo che forse da migliorare la doccia che era ampia ma l acqua usciva bollente, per il resto come detto sopra certamente da consigliare
• Chanitra (9/5): - The location is near Paddington Station and feels safe. I can walk to Winter Wonderland at Hyde Park, and there are many restaurants and convenience stores nearby. The hotel looks a bit old, and the heating system was not working properly at times. There was also no dishwashing liquid provided.
• James (10/5): A lovely spacious apartment in the heart of London at a reasonable price. - I love the location - so convenient and close to Paddington Station as well as Hyde Park. The room was very spacious, like a home away from home. Staff were generous and kind to us. Warm and cosy in winter. Nothing
• Astrid (9/5): A great place in a wonderful location. - No breakfast here. Can get breakfast next door at nice cafe or use the kitchen to make one's own! Nothing
• Mariana Teixeira (10/5): - Ótima localização e boa comodidade
• lisa (7/5): - Breakfast was great. Good space in apartment. Single glazed windows were very drafty and extremely noisy with traffic. Kitchen didn't have much utensils. Was missing a teapot & scissors. Dishwasher didn't work and and wasn't any tablets for it either.
• Leanne (3/5): Not worth the price - Location great. Cleaning staff had done a great job given what they had to clean. Reception staff ( except for Marcus) were not friendly or helpful. The TV did not work ( lost signal) and asking 4 times it took 36 hours to fix. The technical gentleman who fixed the TV was great. The RV had a big white line down the centre of picture and the only worked for 24 hours and fail again. The kitchen was unfinished. The beds very hard and lumpy with pillows that were flat. I have stayed here many times over decades and it was once great value for money. Now it is overpriced terrible place. Do not recommend It was clean
• Laura (10/5): -
• Liam (6/5): -
• Claudia (6/5): - Close proximity to Paddington Station Dated interior and really poor shower. My room was next to a busy road so it was very noisy from around 6am. The blinds did little to block out the light so it was difficult to get back to sleep
• Emma (9/5): Will definatly use for work stays again - Location was great and suite was spacious
• Christopher (10/5): - Excellent location within easy walking distance from Paddington Station. The apartment was warm, clean and comfortable and provided us with everything we wanted for a short stay in London. There are plenty of places to eat and drink close by. Nothing.
• Veronica (8/5): -
• Annette (8/5): -
• Emma (5/5): Not very happy, mother stayed in another hotel 5mins away for the same price but theirs were like luxury 5* compared to - Location was good. 1. Have to leave room key at reception when leaving premises 2. Bathroom full of limescale (shower head & tap) 3. Tadpole like animals coming from under the shower cubicle (2/3 daily seen) 4. Toilet very close to the shower (no room to move - legs touching toilet roll) 5. Noisy outside - sounds like the windows are open but they are not. 6. Reception staff not very friendly / approachable, on arrival the receptionist was very miserable, slamming stuff down!
• Ceri (7/5): Did the job and glad for the discounted price via Booking.com - Location was handy for what we needed, lots of places to eat around the area. Staff were pleasant but didn't have a need for them much as we were in an apartment. Bathroom was hugely dated and tiny, extractor didn't work so a huge amount of condensation after each shower, which when there is 4 of you that's a lot.
• Fernando Mullin (8/5): - Muy buena ubicación, limpio y muy buen trato del personal El lavarropa no funcionaba, habitación pequeña
• Lucilia Maria (9/5): I recomend. - Excellent location, very close to Paddington station, very attentive staff, spacious room, comfortable bed, very good shower. It has a small kitchen, which allows you to prepare a snack or breakfast. I even used the washing machine. Sometimes the heating was not working.
• TonyRobertsOnTheRoad (8/5): - Great to have cooking facilities. Can save a lot having breakfast and dinner in. We had breakfast for £9.50 and it was good value. Great to have a washing machine. Obviously an old building and some evidence of rising damp in our lounge room. But all in all good!
• Gary (9/5): -
• Elizabeth (7/5): - Ubicación y amabilidad del personal. Limpieza, Instalaciones a las que les falta mantenimiento
• John (9/5): -
• Kim (10/5): Enjoyable stay - I really liked the location to Paddington , so convenient to travel About . I thought the apartments were really clean and the facilities were just right , plenty of space in the apartment and in a nice street to stay on plenty of local amenities, lovely staff and resolved any issues quickly and effectively There were a few minor things , broken door handle to balcony , however was fixed that day , faulty light in living room , bathroom sink wasn’t draining and fridge shelf broken , everything we said was resolved just a few attention to details required before guests stay , loose glass table in room but that was fixed , it is close to station so does get noisy but it’s London,
• Tomas (9/5): -
• Siew PY (5/5): - The room heater wasn't working and furnishings in the room were falling apart. There is only a single bottle of lotion in the bathroom - presumably to be used for hair, body and hand. Prior to staying, I received scam messages via WhatsApp and Booking.com app, and emails presumably sent by the hotel re payment issues. Hotel did not reply to my direct email to confirm that my booking was in order.
• Carolyn (7/5): Room great, service awful. - The room and location. After requesting the sofa bed to be made up for this stay (we did this when staying the previous month) we were told it was not. We had also arranged previously to have room 504 but we're given 506. We did get switched. The receptionist told us that there was no housekeeping on duty so couldn't make up the sofa bed. I said I didn't mind doing it if I was given the bedding. I was given a sheet and told there was no quilt. I suggested one be taken from an empty room for which I was given a key to another room and went to get it myself. I should not have had to find the solution for the problem. I was made to feel an inconvenience and that my request for a bed was unreasonable. I have also discovered that a booking I made for March 2026 has been cancelled, when it should have been a June booking to be cancelled. I'm now thinking the June booking hasn't been cancelled. This was done on a previous stay. I cannot now rebook at the same rate of the original booking. Communication has been awful and on our last two visits there is only one receptionist who has been welcoming and helpful. The other three we have encountered just make you feel like you are bothering them.
• Janita (8/5): -

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