Arach Hotel Harbiye

Location: Cumhuriyet Cad. Celal Oker Sok No:5/5 Harbiye, Istanbul, tr

Star Rating: 8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Room

  A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are featured in this spacious double room. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Standard Double Room

  This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard King Room

  This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Deluxe Double Room

  This spacious room offers a king-size bed. Some units come with a balcony.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Quadruple Room

  Featuring free toiletries, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned quadruple room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as garden views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Family Room

  Featuring free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. Guests can make meals in the kitchen that features a stovetop, kitchenware, an oven and a microwave. The spacious air-conditioned family room features a flat-screen TV with cable channels, a washing machine, soundproof walls, a mini-bar as well as a quiet street view. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Cleaning products
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

Guest Reviews

• Gisele (8/5): Bem localizado - Perto do congresso, chuveiro bom , deixaram fazer o checkout mais tarde. No café da manhã faltou café! Surreal e tb o café foi idêntico todos os dias
• sakr23 (8/5): -
• Lynne (8/5): Amazing staff, spotless rooms, great amenities — this hotel genuinely great all round. - The overall stay, even though it was short, was very pleasant.
• Volodymyr (10/5): -
• YUANYUAN (10/5): - 沟通服务非常好 电梯没有到达所有楼层
• Cristian (8/5): Nice stay in very well located hotel with friendly staff - very friendly staff, my wife was extending her stay and they allowed us to stay in the same room. A very nice room with terrace with views. breakfast could be improved, but in general was ok.
• Hazem (8/5): Nice to stay in specially it is near to congress centers - Nice helpful staff specially Me Murat and Me Khan Increase the variety of breakfast
• Tatsiana (8/5): - Небольшой милый отель, 5 мин пешком до Конгресс Центра, 15 мин от пл.Таксим, 20 мин до метро Кабатас и Босфора. Есть все необходимое, чисто, аккуратно, тепло. Персонал очень дружелюбный. Рядом много мест, где можно покушать, и магазинчиков. Букинг апгрейдил мне номер до лучшего, с 2спальной кроватью, мне было очень комфортно. Завтрак не привлекательный, оценив, я не стала покупать его себе за 10 евро.
• Marcello (10/5): -
• Anastasia (10/5): -
• Alreem (10/5): -
• Michal (8/5): -
• عبدالله (9/5): - مشكله لايوجد عوازل للاصوات الناس في الشارع كانت أصواتهم متعبه جدا الأصوات من الشارع لو كانت الغرف معزوله لانسمع الأصوات كان أفضل ويوجد احد الشبابيك لايوجد بها ستاره الانوار كانت من الشارع داخل الغرفه
• Dilara (10/5): - Das 8 mal da sauber preis Leistung Top Lage Top direkt ein Bus Haltestelle
• Boris (10/5): Hotel that makes you feel right at home! - Everything I lked I scored with top 5 smilies! Staff is wonderful! All of them...but I will outlight Amir at the reception who made you feel like you are guest at his own home! Rare find these days...
• khaled (5/5): -
• Layth (7/5): -
• Alli (8/5): شكرا امير - موظفو الاستقبال
• Mirivill (5/5): - La cama era muy comoda Me quedé encerrada en el ascensor y por mucho que llamé nadie me atendió llamada
• Алина (9/5): - Замечательный отель! Любое место украшают люди и персонал в этом отеле 10/10. Спасибо за то, что пошли на встречу и помогли с заселением раньше! Амир, спасибо :) А также можно было обратиться с любой помощью и вам всегда помогут и посоветуют. Завтрак входил в стоимость - достаточно скромный, но для того, чтобы перекусить утром - норм. Расположение - 10мин от площади Таксим и метро. Добраться удобно до любой точки Стамбула Номер был просторный и комфортный, а также тихий! Точно рекомендую Единственный минус только в том, что за три дня не было уборки
• Aigerim (6/5): -
• Roya (8/5): Overall nice stay in convinient location with friendly staff - Friendly Staff Convenient Location
• Rumanna (10/5): My Go To Hotel in the Heart of Istanbul - I have stayed in many hotels across Istanbul, from five star hotels near the Blue Mosque to lively neighborhood stays in Taksim, but I have never experienced hospitality and kindness like this. I informed the hotel that I would be arriving early around 7am, and they immediately offered me an apartment so I did not have to wait until the 2pm check in. This was such a thoughtful and generous gesture after a long journey. The staff, Abdul, Amir, and another very kind gentleman, were absolutely amazing. They were always willing to help and went out of their way to make me feel comfortable. It truly felt like a home away from home. The breakfast was great with plenty of options including eggs, fried toast, olives, deli meats, tea and coffee. Everything you need to start the day well. The room was spacious, clean, and beautifully maintained, and the price was excellent for the quality. The location is ideal, only about a ten minute walk from the metro and close to all main attractions. There are also many great local shops nearby with very good prices. Overall, this hotel offers comfort, kindness, and great value in the perfect location. I will definitely be coming back. This is now my go to hotel whenever I visit Istanbul.
• Yulya (1/5): - Очень грязно, все заляпано Мыши на ресепшене Ужасный завтрак
• Olha (10/5): -
• Shima (10/5): - قريب مره من الاماكن موقعه مره حلو والموظفين مره محترمين خاصه السوريين اللي هناك اللي ماعجبني انه مافي عوازل تسمع اللي يمشي والغرف شوي ضيقه لاكن جيد مقابل سعره
• Covadonga (6/5): -
• Hassan (8/5): Nice - Emir Hassan is nice guy and service me well None
• Fatma (8/5): -
• HALIL OKTAY (10/5): -
• Josef (10/5): Overall, I had a wonderful experience and would definitely stay here again. Thank you to the whole team, and especially - I had a great stay at the Arach Hotel Harbiye in Istanbul! From the moment I arrived, I felt very welcome. All the staff were extremely friendly, kind, and always ready to help with anything I needed. A special thanks to Amir, who truly stood out for his professionalism, dedication, and kindness. He always went the extra mile to make sure guests were happy — a real credit to the hotel! The room was clean, comfortable, and nicely furnished. The location is perfect — close to the main attractions yet quiet enough for a good rest. If there’s one thing that could be improved, it would be the breakfast, as the selection was quite limited. With a bit more variety, it would be perfect. The rooms Are Not very well cleaned.
• Sebastian (10/5): I would stay again here 🫶🏻 - The room was lovely ♥️ they were taking a lot of care about me and give me a lot of good advices. There is a gym in front of the hotel very cheap 👌🏼 Also nice art around the hotel Breakfast can get better but for the price is good
• Karar marid (10/5): - The staff was very good, especially Amir, who was excellent and helpful. We will definitely repeat the experience.
• Gabriel B (5/5): No me gusto el sitio por sus instalaciones tan deterioradas - La ubicacion LAs instalaciones muy viejas, deterioradas
• Emilia (6/5): Cheap and good for quick stay - Well located and comfortable beds The room smelled like someone is smoking there and the smell constantly got stronger especially in the evening,bathroom ceiling was missing coverage exposing pipes etc,bad lighting especially for the room that doesn’t have external window No chair or stool in the room in case I needed to work
• Khalid (8/5): الفندق مكانه قريب للشارع جميع الخدمات موجوده يوجد فطور صباحي بسيط وجميل - هادئ جدا وبسيط نظافة ممتاز
• Sultan (10/5): It was very nice - I would like to extend my sincere gratitude and appreciation to the entire team of your esteemed hotel for the warm welcome, generous hospitality, and professionalism we experienced during our stay. We truly felt the dedication, care, and attention to detail that each member of the staff demonstrated, which made our experience both comfortable and memorable. Your commitment to excellence, constant courtesy, and willingness to assist guests at all times reflect the highest standards of service and professionalism. Thank you all for your outstanding efforts. I wish you continued success, and I look forward to seeing your hotel achieve even greater recognition and distinction. Nothing
• Raziye (10/5): -
• Boris (10/5): - Everything was amazing! Hotel, staff, cleanliness SUPERB! Heartily recommended! Amir, at the desk...always smiling, always helpful.
• Nina (10/5): I’ll be back😎 - Очень красивые номера, новая мебель, удобные подушки и матрасы, новые полотенца👌🏼. От метро 4-5 минут спокойным шагом, рядом супермаркеты и лучший район в городе❤️ Мне очень помогли Эмир и Абдулваси, все вопросы решали легко и быстро🤩
• Tatiana Barbar (5/5): Comfortable & affordable, but the staff should be better trained to respect professional boundaries - They upgraded my room, better than I expected, very clean, comfortable, spacious, and beautifully arranged. However, the breakfast was disappointing. It was served in an inconvenient space with limited options. The location isn’t ideal, but considering the price, it’s a good value. The receptionist tried to flirt with me on WhatsApp, which made me very anxious during my stay since I was traveling alone. I reported the issue to the manager, but as she is not an English speaker, communication was quite difficult.Apart from him, the rest of the staff have been very kind.
• Akivo (10/5): - Tesisinin konumu iyiydi. Çalışanlar çok yardımseverdi. Örneğin dikiş malzemeleri gerekti. Hemen ilgilendiler. İnternet bağlantısı daha iyi olabilir
• ابومــهره Abu mohrah (3/5): -
• Olesea (8/5): -
• Fadail (1/5): -
• غنيه (7/5): - السعر والراحه والتعامل ممتاز والمكان يوجد بجانبه جميع الخدمات من مطاعم واسواق وكوفيهات السلالم للطلوع لمكان الافطار عاليه جدا
• Sintija (10/5): - Everything was good!
• Pengxi (10/5): nice pacle and nice boss and service, if i have time i want to visit it agian. -
• Jane (7/5): Good location - The staff were very nice.
• Rand (10/5): Comfortable, clean, excellent - It was a very beautiful hotel, its location was convenient and it was very, very clean. The staff were cooperative and kind, especially the receptionist Sama🩵, who was very kind. All the services in the place were excellent, and I will visit you again. Only internet service
• Victor (10/5): Exceptional - I loved staying at Arach hotel. The staff were helpful and ready to help with any problems. The room was gorgeous and the location was great. Definitely recommend staying here.
• Veronika (10/5): The hotel is in a very good location. The staff was very nice and I can definitely recommend this hotel 😊 The price also - The hotel is in a very good location. The staff was very nice and I can definitely recommend this hotel 😊 The price also included a very good breakfast
• Shirin (10/5): احساس احترام، آرامش و مهمان‌نوازی واقعی در قلب استانبول - همه‌چیز در این هتل فوق‌العاده بود. تمیزی اتاق‌ها واقعا چشمگیر بود، همه‌جا مرتب و با دقت نظافت شده بود. حس خوبی از لحظه ورود به اتاق پیدا کردم. رزرو من بدون صبحانه بود و واقعاً نمی‌دونستم، اما برخورد مدیریت و پرسنل آن‌قدر محترمانه و مهربان بود که بدون دریافت هیچ هزینه‌ای، با روی باز و لبخند از من دعوت کردن که صبحانه رو میل کنم. این حرکت برای من بسیار ارزشمند و فراموش‌نشدنی بود. محیط آرام، موقعیت مکانی خوب، و برخورد انسانی و گرم پرسنل، این هتل رو به یکی از بهترین‌ تجربه‌های اقامتی من در استانبول تبدیل کرد
• Kirrish (1/5): Rooms are bad , there is bed bugs everywhere it’s disgusting and the toilets smells bad - Nothing Rooms are bad , there is bed bugs everywhere it’s disgusting and the toilets smells bad it’s very old and the staff was rude
• Shirin (10/5): Feels like home every single time—warm, clean, and full of care - I’ve stayed at Arach Hotel Harbiye several times, and it never disappoints. The breakfast is always amazing, the rooms are spotless, and the bed linens smell fresh and clean every time. The entire staff is consistently kind, helpful, and welcoming with warm smiles. I’ve experienced every room type in this hotel, and all of them are equally clean, comfortable, and well-maintained. The hotel manager is such a respectful and kind gentleman—he always checks in personally to make sure everything is perfect and that I have everything I need. I truly recommend this hotel to anyone looking for a reliable and cozy place to stay in Istanbul. It’s always a pleasure coming back!
• Anwar (10/5): Exceptional -
• Bilal (10/5): Exceptional -
• Souhaila (10/5): Super - This hotel is beautiful, clean, and peaceful. The location is perfect, close to everything. The staff is friendly and welcoming. Every time I visit Istanbul, I will definitely come back here 🤍💯
• Guzman (10/5): Short stay - Comfortable rooms , the cleanliness is good and the amenities always there as well as a helpful staff
• Abdullah (10/5): Exceptional - Is the hotel is ferry godly the service is ferry best Advise you come this hotel Regards
• Bilal (10/5): Best place in the area - The folks at the reception are the best. Super friendly. Speak fluent english. The girl is always so jolly, lightens the place up. Location is perfect. Walking distance to taksim and sisli market. Everything works perfectly.
• Broxzez (10/5): This hotel is amazing - This hotel is one of the best hotel in Istanbul right now. Because the owner of the hotel is changed. Right now You will feel comfortable about anything and everything is safe in this hotel the rooms are clean good location The best breakfast fast and home service with good personals specially Fevzi the receptionist that I met again in this hotel he is one of the best reception he will help you in any situations with Shirin. I recommend you this hotel😊 Her şey güzeldi
• Ana (9/5): Excellent room, very clean and nice decorated. Localization some minutes from metro. Staff very helpful and nice. Highly - Big room, very well decorated. We had everything we need it. Elevator smells badly and breakfast had not so much options.
• Sherif (10/5): well managed with helpful staff.. Mr. Faizi goes out of his way to be helpful as do other staff -
• Raihan (10/5): Love Arach hotel. - Excellent staffs and services. Value for money. Many many thanks to each and every staff specially Hamayoun Faizi. Such a nice human being. As we were facing wi fi issues on our room, he fixed it straight away and he helped us with lot of information which was so much needed. We enjoyed a lot. Thanks again to the whole Arach team. Stay well guys.
• K (8/5): Very good -
• Shirin (10/5): اقامتی بی‌نقص در هتلی با مدیریت عالی، کارکنان دوست‌داشتنی و محیطی دلنشین؛ قطعاً دوباره تجربه‌اش خواهم کرد - “هتل در موقعیتی فوق‌العاده بین پاساژ جواهر و میدان تکسیم بود که دسترسی به اماکن دیدنی و مراکز خرید را بسیار آسان می‌کرد. کارکنان هتل بی‌نهایت خوش‌برخورد و حرفه‌ای بودند و مدیریت مجموعه به بهترین شکل ممکن بر تمیزی و نظم فضاها نظارت داشت. اتاق‌ها بسیار تمیز و مرتب بودند و صبحانه با تنوع بالا و طعمی بی‌نظیر و مکانی آرامش بخش و زیبا ارائه میشد . اقامتم در این هتل تجربه‌ای دلپذیر را برایم رقم زد. همه چیز عالی بود و نکته منفی‌ای نداشتم
• Evisa (9/5): Recommended for all the visitors. - The breakfast was good, staff was friendly everything was clean . A great location and all the facilities were close.
• Tianshuo (1/5): I don’t recommend it to anyone - I don’t like the property The internet is the worst. You can’t literally do anything with the internet. The receptionists are rude and insincere. The breakfast is very bad. It is not worth of the money
• Miroslav (9/5): Superb -
• Varbanova (10/5): Exceptional - I liked the hotel very much! The staff is very professional and cooperative, they all speak english and answered to all my requsts. The room was clean, bed was comfirtable, windows isolated the noise. The location is perfect, close to Taxim square. Really perfect balance between price and facilities. I will visit it again! The room was lacking a bit of daylight.
• Edmir (7/5): Good - Location Staff Bed comfort Light in room Window opens to ventilation area with climatisation units which makie noise
• Mohammad (1/5): Bad -
• Sherif (7/5): Value for money - The staff were both friendly and helpful. The hotel's location was ideal and i was pleased with the room size I think the breakfast menu could be improved and there was unpleasant smell near the elevator
• Wisam (7/5): Good -
• Ibrahim (8/5): Very good - Staff especially Mr.Fevzi were very collaborated and helpful WiFi was not good in peak hours
• Grigori (10/5): Exceptional - A real family hotel, we were early visitors, we were accepted without additional payment, we left 4 hours after checkout, also no extra charges. The staff is very friendly, they call taxis to the airport at normal prices, very reliable. I can recommend more varied breakfast.
• Nyendwoha (10/5): Good - reception ambiance Great breakfast nothing
• Cuthbert (9/5): Superb - convenience of accessing the hotel, helpful staff and clean environment there is no esignated smoking area. if one isn't a smoker, he/she is welcomed with cigarette smoke
• Ashi (7/5): Good - Good location, Spacious room. The receptionists are adorable, polite and so helpful. Poor room service. They should work more on the cleaning, especially in the bathrooms, more attention to the bed linen's cleanliness
• Limi (7/5): Good - It was a quiet and clean room with sufficient space. It was convenient for me as it was near to the convention centre in Taxim. No lift to carry my luggage to the room. Not much selection for breakfast.
• Diana (3/5): I cannot recommend this hotel. - Location While the location of this hotel is undeniably convenient, with easy access to all major attractions in Istanbul, the overall experience was far from pleasant. The staff were friendly enough, but the lack of cleanliness in the rooms was truly shocking. Housekeeping was practically non-existent. Despite requesting room cleaning five times, it was only arranged when I became visibly upset. At one point, I had trash overflowing from the bins—it was unacceptable. The hotel is poorly maintained, with paint visibly peeling off the walls, and to make matters worse, there was mold in my room. The breakfast was extremely basic and disappointing. The coffee machine was out of order for days and was never fixed by the time I left, leaving only tea available. I’ve never experienced a hotel breakfast without coffee. The food selection was poor as well—boiled eggs the only type of eggs u could get. It’s clear the hotel does not care about guest feedback. I saw negative reviews on Google before my stay, and unfortunately, they were all accurate. Nothing has been improved.
• Imona (7/5): Good -
• Justina (1/5): It was a NIGHTMARE! I can’t imagine how this hotel is still in business! Avoid it at all costs! We only stayed there for - Nothing!!! Everything!!
• Tarek (10/5): It was excellent - It was excellent for the breakfast and the accommodation was really good. Nothing
• Untung (4/5): Nearly everyday we have complain for better services, I am dissappointed. Its not a four star hotel - The breakfast is excellent.only to reach the dining room there isno lift. Can imagine how disable or elderly can reach that room. The location is great, only taxi can not reach the hotel. The was too small, and the bed is too low. There was no room service, also the room was not clean everyday, you have to ask for cleaner to come. There was no glass in the room. The phone was broken, when I ask to repair it, and the reception told me that they think I dont need to used the phone? First two days the tv was off. Reception dont speak fluently english and can’t provide informaion about public transportation etc. this hotel does not deserve 4 star… more likely 2 Star
• Manoj (6/5): No value for money. Very expensive for the service provided. - The location was walking distance to the conference centre Cleanliness and room service very poor. Breakfast was not great, no options for available. No value for money.
• Lana (8/5): Very good -
• Rashid (4/5): Disappointing - Bed was comfortable and staff was excellent Location
• Wisam (8/5): Very good -
• Wisam (8/5): Very good -
• Srisailapu (7/5): Good -
• Tanaka (3/5): Basically just a place of rest and spend the day out - Location was great. Staff was great and helpful. Rooms are not cleaned thoroughly and were not cleaned everyday. The air conditioning was not good in the room. The WiFi had a terrible connection in the room as well. There was a dirty kettle in the room, no cups, teas/coffee. Asked for wine glasses and got only got one and the other a water glass - they were dirty and had limescale - also did not have a corkscrew. The breakfast was the worst - they used paper plates and cups. (Few dinner plate set)The lady would cut the cold meat and cheese while we saw without any gloves - very unsanitary in my opinion. Place has great potential but I’m not sure they realize it - pictures are little deceiving.
• Stefan (6/5): Pleasant - Location is good. Was clean. Breakfast is a joke. Закуската е трагична :-( Very few things. Very low qualuty products. Breakfast is from 08:00 to 10:00. At 09:00 almost everything was finished incl. cafe, milk and juice but still had guests coming. Bathroom door didn't close.
• Abdullatif (1/5): DIRTY ROOMS, BAD CUSTOMER SERVICE, TERRIBLE BREAKFAST - The photos on booking.com are misleading Extremely dirty hotel, piss on the toilet seat, cat hair on the bed, bed is not made up, dirty and damaged floor. Personal is not helpful, the owner showed up after six hours to tell us it’s our problem and he doesn’t care.
• Awa (6/5): I had - Yes, I love it, the staff is very polite and helpful. shout out to Alice a very beautiful soul. The receptionists are adorable and so helpful. Nothing to report.
• Alexandr (4/5): Overall it's not a best place to stay, there around are a lot of similar hotels. - The location is nice. The staff was polite. The room was clean enough, with no objections to that. They let me in earlier than the specified time - at 11:30 instead of 14:00, which was nice. It's a simple Istanbul hotel with three rooms on each floor. A lot of things looked kinda old in the lobby. Breakfast was looking too poor; there were just a couple of semi-empty plates with cucumber, tomatoes, cheese, bread, eggs, and a couple of other cheap foods. To get to the breakfast, you should get up the stairs for 3-5 floors, no elevator - which is not a problem for me, but for someone may be. You eat on the roof, with a view of other dirty roofs around, on old furniture. The Internet is not working as much as it is working. The first day, I woke up to the sound of falling water in my bathroom. It was raining in my shower from the floor above, I told them this and asked to fix after I will leave the place, I hope they did it.
• Robin (10/5): Exceptional - At first it appeared like a little hotel in a little street, but the place is very comfortable. Room was good and clean with no issues. The staff if super friendly and trying their best to impress you. The front desk ordered some kebabs for me and it was yum! Located at walking distance to most tourist places and very convenient yet not crowded
• Abdallah (3/5): Poor -
• Yana (10/5): Exceptional -

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