Atotonilco Hotel & Club

Location: Carretera Santuario Atotonilco, sin numero, Atotonilco, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Non-smoking rooms
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Safety deposit box
• Tour desk
• Massage services
• Chapel/shrine
• Private check-in/check-out
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Kids' outdoor play equipment
• Public Bath
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Offsite parking discounted rates available
• Internet access
• Games
• Housekeeping on request
• Private picnics
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Health or beauty spa nearby
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Vacation Home

  The pool with a view is the standout feature of this holiday home. This holiday home comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Boasting a balcony with garden views, this holiday home also features a private entrance and a flat-screen TV with cable channels. The unit has 5 beds.

  Max Occupancy: 10 (10 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Toilet
  • Private bathroom
  • Private entrance
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Fire extinguisher

• Family Room

  This family room offers a pool with a view. The spacious family room provides a private entrance, a wardrobe, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Toilet
  • Private bathroom
  • Private entrance
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Fire extinguisher

• Junior Suite

  Guests will have a special experience as the suite provides a pool with a view. This suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Toilet
  • Private bathroom
  • Private entrance
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Fire extinguisher

• Master Suite

  The pool with a view is a top feature of this suite. The spacious suite features a private entrance, a wardrobe, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Toilet
  • Private bathroom
  • Private entrance
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Fire extinguisher

• King Room

  This room offers rustic décor, wooden furniture and a TV. There is a terrace and satellite channels. The private bathroom comes with spa bath and shower.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Toilet
  • Private bathroom
  • Private entrance
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Fire extinguisher

• Double Room

  This room offers rustic décor, wooden furniture and a TV. There is a terrace and satellite channels. The private bathroom comes with shower.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Toilet
  • Private bathroom
  • Private entrance
  • Sofa
  • Mosquito net
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Fire extinguisher

Guest Reviews

• enrique (8/5): - Hay unas habitaciones nuevas con cúpulas, que almacenan muchísimo calor
• Julio Andres (5/5): -
• Martha (8/5): Bien - El lugar muy bonito y limpio. La comida rica y el personal excelente. No es agua termal.
• Anabell (8/5): Bonito - El personal muy amable y las instalaciones muy limpias y cuidadas. El restaurante con excelente comida y servicio. La alberca con agua limpia y de manantial Una de las albercas no le cambian el agua todos los días, únicamente los sábados . Y las habitaciones son muy calientes y no cuentan con aire acondicionado , tienen ventiladores pero es insuficiente. No pudimos descansar por la noche.
• Susana (10/5): - Los snacks con buen sabor, ambiente tranquilo
• Raquel (9/5): Agradable - El lugar el servicio los alimentos Precio
• Zamudio Garcia (1/5): Not what we were expecting - Easy to access The room was really dirty and full of mosquitoes. We killed at least 30, and by the next day there were more in the room.
• Jorge Justo (8/5): - Del restaurante es buena la comida y buena atención, el agua de la alberca la cambian totalmente eso me agrado me quede sin agua cuando me bañaba, ademas no sabía que dan entrada a público en general a utilizar las instalaciones, eso como que le quita la magia al lugar
• Avila (5/5): - Ubicación por un evento q tuvimos Me estaba bañando y me quede sin agua de la regadera. Había moscos en la habitación. Muy poca iluminación dentro de la habitación. En el restaurant (muy ricos los alimentos) sin embargo había muchos meseros y cocineros pero muy mal organizados y tardados. El $ habitación fue demasiado caro, como si fuera Hotel 5 estrellas. Y al momento de hacer check out me estaban cobrando consumos del restaurante que no eran míos.
• zorrilla (8/5): -
• Rubicela Janett (10/5): UN LUGAR PARA DESCANSAR Y RELAJARTE - EL RESTAURANTE ESTA MUY BONITO, ASI MISMO EL ESPACIO PARA COMER QUE ESTA POR FUERA, LA PISCINA EXCELENTE, PORQUE LA LLENAN DIARIAMENTE CON AGUA TERMAL LAS INSTALACIONES DE JACUZZI, TINA Y BAÑO, NO TIENEN UN ADECUADO MANTENIMIENTO, NO ME REFIERO A LIMPIEZA, SINO FUNCIONAMIENTO.
• ROSA (9/5): Muy buen lugar para descansar... - La alberca, la comida Los zancudos..hay.muchos por la época de lluvias y la vegetación...aunque ponen dispositivos para ahuyentarlos...
• Mayra Jaqueline (6/5): - El personal de servicio y la alberca No tienen servicio de comida después de que cierra el restaurante ,
• GABRIELA (10/5): DESCANSO - DISFRUTE MUCHO LA ESTANCIA Y SERVICIOS, GRACIAS LA ADMISION DE MASCOTAS
• checo leon (9/5): - Ym todo No habia agua caliente para bañar
• Cristal (10/5): -
• Rafael (10/5): -
• Minerva (10/5): Alojamiento para descansar y estar cerca de San Miguel Allende y Dolores - Instalaciones muy cómodas y la alberca Todo excelente
• Alejandro Javier (8/5): - El agua de manantial de la alberca Instalaciones viejas en la recamara se tardaba mucho el agua caliente en salir
• Elsa (10/5): Agradable y puede mejorar - Es cómodo Hay zonas inhabilitadas y le falta mantenimiento
• Elsa (10/5): Agradable y puede mejorar - Es cómodo y agradable Hay áreas inhabilitadas y puede tener un mejor mantenimiento
• Laura (8/5): En general bien! - Piscina Excelente. Restaurante un poco lento, pero rico. Pero en general bien. La puerta del baño de mi habitación no serraba bien y entraba mucha luz a la habitación.
• MANUEL (10/5): - Todo El horario del restaurante dejan de prestar el, servicio muy temprano
• Maria Fernanda (10/5): - Las instalaciones son muy bonitas y el desayuno muy bueno y a buen precio El wifi no funcionaba, quizá puedan mejorar eso
• Christine (10/5): -
• Luis manuel (10/5): -
• Antonio Mares (10/5): - La temperatura del agua de la alberca Nada, todo bien
• Norma (9/5): - Agua calientita en la alberca
• Barbosa Hdz (10/5): - Es un lugar excelente para descansar, un ambiente muy familiar y tranquilo, la alberca se lava todos los días y siempre se mantiene calientita, el servicio de restaurante es también excelente. Les camas rechinan
• Yomira Isabel (8/5): -
• Gisele (8/5): Very good - Beautiful surroundings, heated pool, very nice view and room. Very Weak internet signal in room 5. You can only get consistent internet access by sitting on the balcony Water on the floor by the jacuzzi in the bathroom
• Christine (10/5): Excellent!! We are returning in a couple months - The whole environment!! Wifi wasn’t very good…bad weather didn’t help
• Jesus (9/5): Nice and comfortable great food - The food and the service Lack or AC
• Ramiro (10/5): Exceptional -
• Marlo (7/5): Good -
• Chareva (8/5): Beautiful location, friendly staff, comfortable accommodations - Beautiful facilities Comfortable bed Jacuzzi bathtub to stand in to shower, Price of two coffees $260 pesos
• Gustavo (9/5): Superb - In the last there was no cost for the jacuzzi by the pool. Should keep that tradition!
• Jorge (9/5): Superb -
• Sofia (7/5): Did the trick - Lovely staff, clean facilities, nice pool and nice little restaurant for breakfast. The hotel felt a bit tired... the mattress was old and there was no hot water after 9 am or so.
• Demian (10/5): Would return! - Location: 25 min outside SMA. 200-300peso uber each way. Extremely quiet, safe, near tiny town of Atotonilco. Pool: AWESOME &cleaned daily &warm Rooms: very nicely decorated, really nice tub and good water pressure. WiFi is spotty in The room but nice to take a break. It’s better by the pool/restaurant if needed. Restaurant: DELICIOUS and good value Spa: GREAT Massages at a good deal. Tips: if you’re going to be leaving the hotel till late, make sure to let them know bc they close the gates around 9:30pm for safety. There’s a maintenance person who lets you in. WiFi slow
• Christine (10/5): Our stay was extremely enjoyable. Thanks for having such a beautiful place! - Food was good. Staff was excellent!! The grounds, pool, etc. were all excellent!!! The mattress was extremely uncomfortable. Should be replaced.
• Suzan (7/5): Good - We liked swimming in the clear warm water. The food from the restaurant was delicious. All the employees were friendly and helpful. The tennis courts were in disrepair. The room was dark. The jet tube in the bathroom did not work.
• Rosemarie (9/5): Very restful and enjoyable - Staff was amazing Marie was supper pleasant made the best cocktails! The Manager or and owner had the best energy and smile she also gave us upgrade and arranged a great Uber to take us back to Queretaro. Loved the momma hen and her chicks visits every day. The time of year was quite mid week 2 nd wk of June. Great place for families play grounds and big pool the other pools out of service as low season I think. Bugs in pool but they can’t help it’s a egological positive they have to drain the hot springs water every day (they feed plants with).
• Mendoza (8/5): Very good -
• Anonymous (10/5): Exceptional -
• Maria (8/5): Very good -
• Juan (7/5): Good - Close to wedding venues. Peaceful place to sleep or rest. Higher expectations with the pictures but it didnt really match. Spaces, landscape and furniture felt old, messy or not working.
• Karina (7/5): Good -
• Dan (10/5): Exceptional -
• Rogelio (7/5): Good -
• Jose (8/5): was ok this time not as good as previews times,, is the only hotel I stay when going to san miguel - great place to be away from the city the pool at the suites water was not clean, pool was not cleaned daily, normaly all water gets emty a night but this time only less the a quater water was taken out and fill up again leaving all trash in the water, water was cloudy not clear like the other pool at the regular rooms.. wa had to walk all the way to the pool by the restaurant.
• Angel (5/5): Passable - the pool the room and it was supposed to be a play room but instead it was a dumper
• Ed (3/5): Has been resort - Kitchen staff were nice Run down resort with no staff or management. Nice place but needs a ton of maintenance. No jacuzzi s work. Most facilities boarded up.
• Dean (6/5): Some good, some bad, and some ugly - The pool was great. Clean, warm, with nice lounge chairs and palapa tables around. The room was nice although the bath fixtures were from the 70's. The restaurant by the pool was fine. They'd bring drinks and meals right to our table by the pool. We were awakened every morning by the room upstairs where they were apparently practicing tap dancing. We were booked into room #9 for 2 nights starting Wednesday February 15. However, we awakened our second morning at 5:30 by plumbing noises and pump sounds, and the floor in the bedroom and the entire unit had a layer of slimy water coming from the toilet, which was overflowing with smelly sewage water. This was not due to a flushing problem, it was a sewage backup. We were lucky that Marcos was working on the pool at the time and he mopped up as much as possible. Still, we had to pack up and leave immediately because the room was not habitable. The hotel agreed not to charge us for that night.
• Eduardo (6/5): Pleasant -

Photos