Kimpton Atlantico Algarve by IHG
Location: Rua das Corais, Albufeira, pt
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Discover the ultimate seaside escape at Kimpton Atlantico Algarve, an IHG Hotel, where luxury and relaxation coexist in perfect harmony.
Spectacular Accommodations
Our spacious and elegantly designed rooms are equipped with private terraces, offering stunning views of the ocean or lush gardens. Enjoy modern amenities including complimentary Wi-Fi and designer furnishings that ensure a comfortable stay.
Indulgent Dining Options
Savor delectable Mediterranean cuisine at our à la carte restaurant or enjoy a wide selection of dishes in our inviting buffet dining room. Each meal promises a sophisticated culinary experience in an intimate setting.
Luxurious Amenities
Unwind in our extensive spa or take a dip in one of our three outdoor swimming pools. For those looking to stay active, our state-of-the-art gym is perfect for all fitness enthusiasts.
Escape to paradise and make your reservation at Kimpton Atlantico Algarve today!
Important Information
When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - Anytime
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Currency exchange
- Concierge service
- Wheelchair accessible
- Public transport tickets
- Evening entertainment
- Lower bathroom sink
- Public Bath
- Emergency cord in bathroom
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Pet bowls
- Spa/wellness center services
- Beauty Services
- Pet basket
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Security alarm
- Key card access
- Mobile app for room service
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Self parking (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Secured parking
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Beach club nearby (surcharge)
- Electric bicycle charging station
- Beach toys
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Premium Twin Room - Accessible
Providing bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious twin room provides air conditioning, a mini-bar, a coffee machine, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Adapted bath
- Pool towels
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Free gym access
- Concierge services
-
Premium Room
Offering bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a coffee machine, a wardrobe as well as a quiet street view.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Pool towels
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Free gym access
- Concierge services
-
One-Bedroom Suite
Featuring bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as pool views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Pool towels
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Free gym access
- Concierge services
-
Premium King Room
Offering bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Pool towels
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Free gym access
- Concierge services
-
Premium Twin Room
Offering bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a mini-bar, a coffee machine, a wardrobe as well as a quiet street view. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Pool towels
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Free gym access
- Concierge services
-
Essential Twin Room
This air-conditioned twin room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with a quiet street view. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Pool towels
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Free gym access
- Concierge services
-
Premium King Room with Garden View
Providing bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Pool towels
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Free gym access
- Concierge services
-
Premium King Room with Sea View
Providing bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Pool towels
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Free gym access
- Concierge services
-
Premium King Room with Pool View
Offering bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a coffee machine, a wardrobe as well as pool views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Pool towels
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Free gym access
- Concierge services
Guest Reviews
- Jamie (10/5): - Spacious, brilliant facilities, easy access to the beach. The canadian lady on reception of the spa was fantastic. Just the sort of hospitality you don’t see as much now.
- Kevin (10/5): -
- ERHAN (8/5): A good experience, good stuff with clean environment, so goo to recommend… - Service, hospitality, service quality of the team A bit late start breakfast. The rooms doors needs to get adjusted as noise shut and lock.
- Candela (10/5): - Todo Nada
- Tina Birkehøj (9/5): -
- James (10/5): A very comfortable and relaxing resort. - It’s a really beautiful property and fully refurbished. The interior design is fantastic. The bedroom was really comfortable and spacious and I love the bathroom. The access to the beach is wonderful and really convenient. All members of staff were really kind, helpful and positive, especially Diogo and Márcio on reception and Esmeraldo who helped us with the baggage and gave local tips. I don’t remember the name of the housekeeping guy, but he was really friendly every morning and gave some extra coffee and tea (I wish I could remember his name, but he was very tall and from India) overall it was a really positive and relaxing experience and I would definitely return. The rooftop bar and restaurant was a little bit overpriced, which can make it an expensive stay as there isn’t too much in walking distance.
- Ashish (8/5): - Staff were amazing, fitness and spa facilities are also very good. However when booking was not told there would be a charge to use the spa facilities!
only found this out as emailed the hotel directly
Breakfast for a 5 start hotel could do with more choice especially in the hot section
overall very good
- Eduardo (10/5): Georgeus grounds property with direct entrance to beautiful beach - Very appreciative of the upgrade upon arrival. It really improved the whole experience
- Maxime (9/5): Modern, stylish and luxurious hotel where you can fully relax - Breakfast, pool, room, wellness (optional), overall comfort, rooftop bar, location, beach small details in staff training
- Luke (8/5): -
- Rosiani (1/5): Péssimo - No momento do check-in o staff me pediu para fazer um caução de 150 euros,eu respondi que no booking não constava essa informação,ele falou que era para o caso eu estragasse qq coisa,um absurdo,sendo que a estadia foi paga em dinheiro
Saímos pq o quarto não estava pronto,quando voltamos o recepcionista nos falou que tinha uma pendência no cartão,tipo nosso cartão tinha sido negado,falei que tinha pago em dinheiro,a reposta foi que o recepcionista não tinha anotado nosso pagamento.Me senti constrangida ao extremo,e achei que tentaram nos lesar Pouca iluminação,barulho ao extremo,muito ruim
Me admira esse hotel ser classificado com 4 estrelas
- Vasco (7/5): -
- Aldo (5/5): Hotel needs to improve the cleaning standards of the rooms - Easy to reach the beach, garden very well maintained The bedroom, specially the bathroom was not clean
- Naveen N R (7/5): - Good Location, Beachfront, Quiet, Clean and very artistic Didn't feel welcome. Doesn't live upto the expectations of a 5 star resort. Some Staff appear unfriendly
- Ana (9/5): -
- Filipa (7/5): -
- Antonio (9/5): - Localização
Limpeza
Simpatia dos funcionários Pequeno almoço
- André (10/5): -
- Rui (10/5): - Top
Localização, quartos, zonas comuns
Destaco sobretudo o espaço exterior de qualidade vs dimensão do hotel
- Fazila (4/5): Less than average - The hotel itself is really nice and the grounds are lovely. We had so many issues at this hotel, the electric went out completely twice so we were unable to get dressed for our evening and then when we changed rooms in the night, we had to pack with our phone lights. The staff are at best average, simple things in other hotels where staff go able and beyond are not visible at this hotel. The robes and bidet were dirty.
- Vasily (9/5): Very good hotel for a relaxing stay. New, Clean, comfy. Food could be better. - The hotel is completely new, everything is very clean, the staff is attentive and it's a great place to be for a relaxing vacation. The rooms are spacious and we could stay in the hotel for days without leaving as there were a lot of things to do in it. The quality of breakfast is lacking - if I could, I would have it elsewhere or have it delivered, we paid 60EUR for 1 day of breakfast and me and my wife were surprised by how lackluster it is. The choices are few and hot dishes are not tasty. Other than that everything was perfect.
- Claudia (10/5): Tolle Lage, sehr freundliches Personal . Ich komme wieder - Außergewöhnlich freundliches Personal Klimaanlage ließ sich trotz mehrfacher Zusage der Mitarbeiter nicht ausschalten. Es war teilweise zu kalt dadurch im Zimmer
- Kirstie (8/5): -
- José (8/5): - Gostei de tudo, principalmente do wellness Spa graças à simpatia da Elisabeth que foi muito simpática, prestável e atenciosa :-)
- Orlovic (9/5): Nous sommes venus pour notre lune de miel et avons été très satisfait de notre séjour. - L’accès à la mer direct, le décor, le petit déjeuner avec beaucoup de choix.
- Carina (9/5): -
- Reagan (1/5): Book somewhere else! You will regret staying here - Not much to like about this hotel. I have stayed at plenty of five stars before and never experienced a worst environment than this. The staff is very rude, unhelpful and barely present. Bell boy Esmeraldo is the worst first impression of the hotel. The staff throughout the hotel had a very bad attitude and hostile. Did not feel welcomed at all. Do not recommend this hotel to anyone. There are plenty of better options around.
- Reagan (1/5): Very bad experience. - The location is okay but hotel is not worth it. Staff is very rude and not helpful at all. The atmosphere in the hotel is very hostile. Did not feel welcome at all. The worst five star I’ve ever stayed at. Do not recommend to anyone.
- Reagan (1/5): Do not stay here! Horrible experience - Property is fine but not worth it. Indoor pool was supposed to be heated but was cooler than the outside pool. No staff at the bars plus ran out of many beverages. Definitely don’t recommend staying here. The staff was the worst bit of the hotel. The bell boy Esmeraldo was very rude and did not help at all. Ruined our stay from the moment we drove up to the hotel. Was unloading the bags and got told to move the car, he pointed at the parking. Didn’t help with bags. Walked around like he owned the hotel. Started arguing with the receptionist when we got offered a welcome drink. Didn’t help any of us with any bags. No staff at the bars and when we got attended, they were rude and didn’t have many of the drinks listed. Worst experience of a 5 star hotel ever. Will never be staying at a Kimpton again.
- Katharina (7/5): Wir würden das Hotel für den Preis nicht mehr buchen - Das Personal sowie die Lage war hervorragend. Während unseres Aufenthaltes wurden wir einen Morgens von einem Handwerker geweckt, der direkt vor unserer Terrasse die Überdachung reparierte. Am Pool wurden ebenfalls Arbeiten durchgeführt, so dass wir keine Erholung hatten.
- Marcos (10/5): Muy recomendable para descansar y disfrutar del mar - El trato del personal, las instalaciones nuevas y modernas y su ubicación La poca variedad en la carta del bar de la piscina y de la terraza por la noche
- Helena (10/5): -
- Vera (7/5): traumhafte Lage, aber kein 5-Sterne Hotel - Lage Sauberkeit im SPA, Preis-Leistung für den SPA
- 진태 (9/5): -
- Marcos (10/5): Uma experiência inesquecível com minha esposa. - O tamanho e conforto do quarto, a localização do hotel em frente a praia, as piscinas. Tudo muito bom. O atendimento também excelente. No café da manhã, deveriam colocar máquinas de café para as pessoas se servirem sozinhas. O fato de ter de esperar um garçom para servir o café ás vezes demorava.
- Teodora (10/5): Very nice hotel - I liked everything about the hotel, the location is perfect if you are coming to the Algarve I highly recommend you chose a hotel outside the city (any city). The room was big, very clean, the staff was very nice and polite.
- Maciej (8/5): - Położenie design Strefa spa dodatkowo płatna - totalnie nie warto.
Jedzenie bardzo niedobre
- Christof (9/5): Wunderschöne Anlage mit top neuer Generalmanagerin - Wunderbare Anlage mit Zugang zu einem
phantastischen Strand. Gute Restaurants in der Nähe. Auto ist ratsam. Alles war sehr gut. Außer dem gelegentlichen Gestank -vermutlich - aus der Kanalisation!
- Noreen (8/5): Restful and relaxing. - The property was very clean and spacious with great amenities such as the outside pool and also the indoor pool and 24 hour gym and a yoga and spin studio. The room itself was well proportioned with a balcony and all amenities in the room. The staff were very kind and friendly. The beach access is beautifully done with lovely wooden slates that will take you from the gardens of the hotel’s property straight to the beach. It felt quite private when I went down and the sunset was really beautiful. The hotel property is outside of the town. It is possible to walk from the hotel into town which I had to do because there was a cycling event on it takes approximately about an hour to do so but if you catch a cab, which I did on the way back, it’s about five minute journey. I’d really recommend the walk into town, it’s a beautiful walk with some really stunning sea views. I chose the property for the spa and hadn’t appreciated that even as a hotel guest you will have to pay to use spa. The cost is approximately €35 per person which can easily add up if you’re are staying for more than a week. I appreciate that I went out of season but they didn’t seem to be a lot of availability. They only had either one or two members of staff in the spa which meant that I wasn’t able to get the treatment I wanted on the day I wanted, but the spa receptionist was very friendly and when she had a cancellation tried to book me in but unfortunately by then, I had already made plans for the day.
- Ange-Désirée (10/5): -
- Francesco (7/5): -
- Ai Ling (4/5): - Lage und Umgebung . Sauberkeit Mangels. Sie haben die Wäsche gewechselt aber der Boden nicht sauber gemacht,(meine Haaren sind nämlich immer noch dort.)
Der Teppich Boden riecht ..
Die Frühstück Personal sind in gemütlicher modus . Selten kommen Sie die leeren Teller wegräumen.
- Paweł (9/5): -
- CLAUDIA (9/5): -
- Maria Isabel (4/5): Não voltaria - Localização maravilhosa Funcionários muito mau treinados que atendem os hóspedes com descaso
- Fleur (9/5): Very relaxing - Pristine hotel. Super helpful and friendly staff. Great interior design and very spacious room. The quality of food served in the restaurant and poolside was poor quality given the price. Better food would make it better. For instance, £18 for 3 oysters was disappointing and the 17 euro burger was really poor quality meat
- mario (9/5): -
- Marreiros (9/5): -
- Fernando Couchinho (8/5): -
- Natasha (1/5): Staff was terrible! - I recently stayed at a Kimpton property in the Algarve with a group of 13 people across 7 rooms, and unfortunately, it was one of the worst hotel experiences we’ve ever had.
From the moment we arrived, the service was consistently disappointing. The bellboy, Esmeraldo, behaved in a way that felt dismissive and unwelcoming—he barely acknowledged us, made no effort to assist with luggage, and came across as if helping guests was beneath him. This set the tone for the rest of our stay.
What was even more frustrating was that this attitude seemed widespread among the staff. Basic hospitality—such as greeting guests, smiling, or showing willingness to help—was largely absent. Even the housekeeping staff would pass by without a simple “good morning,” which made the environment feel cold and uninviting.
As a group spending a significant amount of money at the hotel, we expected at the very least a professional and courteous level of service. Instead, we found ourselves repeatedly complaining about how unwelcome we felt, which completely overshadowed what was meant to be a relaxing holiday.
This experience has seriously impacted our perception of the Kimpton brand, and unless there are clear improvements in staff training and guest relations, we would not consider staying at this hotel—or others in the group—again.
- sumit (1/5): Horrible - Location Air-conditioning didn’t work we complained after our first day nobody fixed it
On top of it, they have a timer set and it goes out at 6:30 AM
Both the nights couldn’t sleep well as ac didn’t work.
Bed ; super hard.
Bathroom : 15 min ro wash the hands. Forget about shaving. Water hardly comes out as they have installed water saving
Went at the roof top.
Total three tables and it took them 45 minutes after 3 reminders and on top was told by the bartender that he wasn’t superman !!
- Adrian (8/5): -
- ofelia (10/5): Ha sido increíble - El hotel lo tiene todo y la mejor playa El horario del spa, debería de abrir antes y cerrar después del horario de playa
- Matthew (10/5): -
- Marta (10/5): -
- Matthew (10/5): -
- Amy (8/5): -
- Michael (10/5): All the staff were exceptional. - The beautiful setting, with plenty of outside space and a perfect location in the area we wanted to stay. N/.A
- Maria De Fatima (10/5): Très agréable - Très bon petit déjeuner
- Rene (10/5): -
- Nathália (9/5): -
- David (9/5): -
- Jonathan (8/5): -
- Karen (9/5): -
- Oliver (10/5): Amazing service and staff. Lovey hotel - We arrived as last minute booking just before midnight due to flooding in our holiday home. The night manager on reception was exceptional with everything and went above and beyond. Hotel was lovey. Had everything you could want. Clean and well equipped. (This was a off peak visit in Jan)
- Kelly (9/5): -
- Liset (8/5): Heerlijk hondvriendelijk hotel! - Het hotel is meer dan hondvriendelijk! De honden mochten niet alleen mee logeren, maar ook mee de restaurants in (ontbijt, diner). Het hotel gaf mandjes en bakken voor de honden. Allemaal top.
Het personeel is ook heel vriendelijk. De ligging is top; je loopt zo door de hoteltuin naar de toegang tot het strand. Het ligt buiten de drukte van Albufeira zelf wat wij ook heel fijn vinden. Zeker voor ons als winter plek met de honden: top hotel. Ontbijt is prima. Het diner wat wij hebben gehad in 1 van de restaurants was ook heel goed. Niets wat ons niet doet terugkomen. Maar, qua schoonmaak in de kamer was het niet helemaal in orde (we vonden bijvoorbeeld plukken haar en speeltje van de vorige bezoekers met hond). We hebben dit tijdens ons verblijf al aangegeven.
Ook plaatsten ze ongevraagd en in stilte een service fee van 10% op de rekening van het diner in het resaurant. Niet netjes….
- monteiro (10/5): Exceptional - The breakfast with natural juice Every thing we like specially the breakfast
- Beatriz (10/5): - The Hotel is set in a very quiet area of Albufeira, far from any mess.
The grounds are kept very well and it is wonderful to walk around. Just outside the Hotel is a beautiful beach and trail on the typical Algarve coast.
Room has all the necessary, we were given an upgrade for which we are very greatful; it was nice to find the dog's essentials there upon arrival.
The service was very good at all hours of the day and night. A swift checkin, smiles and kindness during breakfast, very nice people at the reception and a fast checkout too.
The late afternoon complimentary aperitivo is a great touch! It would be nice if the tap in the bathroom “delivered" more water.
- Smith (10/5): - La grande chambre. Le service impeccable et charmant et l'emplacement de l'hôtel directement sur la plage. Rien
- Zehra (10/5): Zeer luxe en fijne ervaring - Het vriendelijke personeel, en dat het overal dichtbij was
- Evgeniia (10/5): -
- Keryn (10/5): -
- Julius Ricardo (8/5): -
- María Angeles (9/5): Poco tiempo, me gustaría haber estado más , pero es un poco caro. Cuando esté más asequible volveré - Bueno. Un poco lejos de las zonas
- rui (5/5): -
- Yuliya (8/5): Отличный современный отель для отдыха в Алгарве! - В целом нам очень понравился наш совместный отдых с 31 декабря 2025 (4 ночи). И мы скорее всего будем выбирать его снова для отдыха в Алгарве. Отель новый, красивый, большой, современный, стильный дизайн и самое главное, почему мы выбрали его - тут можно отдыхать со своими питомцами. Тренажерный зал - 10/10 лучший из всех, который мы встречали в отелях и он работает 24/7, также есть залы для групповых тренировок. Номера - 10/10 отличные, просторные, есть балкон. Очень удобная кровать, комфортные подушки и одеяла. В номере есть абсолютно все для идеального отдыха и это самое главное. Ежедневная уборка, дружелюбный обслуживающий номера персонал. Завтрак - 8/10 отличный завтрак, вкусный кофе, различные варианты (около 7-10) горячих блюд из яиц, которые повар готовит специально для Вас по заказу. Разнообразие фруктов и овощей. Внимательный и приветливый персонал в ресторане на завтраке. Слабый напор воды в душе. На завтрак 2 дня подряд подавали несвежий зелёный салат/рукколу и в течении 4-х дней завтраков не было ни одной новой позиции, все одно и то же. В бесплатном бассейне не работали водопады из нержавейки и их стоит привести в порядок, потому что они уже ржавые. При заселении дополнительно блокируют +200 € на вашей карте и возврат в течении 3-х дней после выезда.
- Rukhshana (8/5): -
- Nicolo (4/5): Fühlt sich nicht nach 5-Sterne an. - Der Korridor hat gut gerochen und die Möbel sind gut. Ebenso das Bett war in Ordnung. Die Lage ist gut. Die Zimmer sind sehr hellhörig und die Türen schlagen sehr laut zu. Das Personal ist uninteressiert an ihren Gästen. Der Wellnessbereich ist enttäuschend und der Boden ist lebensgefährlich. Das Frühstück hat leider auch nicht überzeugen können.
- Victor (10/5): Wonderful - This property was everything we looked forward to. The views were spectacular, staff was o er and beyond courteous and accommodating. Hotel was clean and beautiful. Breakfast was outstanding Everything was great
- Joao (9/5): - Das instalações e do atendimento. Não tenho nada a comunicar
- Santiago (8/5): Bom - A vista .
- Ana (4/5): A não repetir - Restaurante e empregados O Spa não funcionava como seria o suposto, metade dos jatos da piscina não funcionava, o banho turco não funcionava , os banhos sensoriais não funcionavam, a água estava fria tanto do spa como a gratuita.
Choveu dentro do spa, disparou vários alarmes de incêndio.
Preço muito altos para pouca qualidade num hotel de 5 estrelas.
As informações não eram passadas entre funcionários.
- aoife (8/5): - The hotel is nicely furnished. Very calm.amd airy. Rooms are spacious and clean. Beds are very comfortable. Breakfast was substantial and diverse. The spa was very disappointing. There is an extra fee, PER DAY, which is just ridiculous for a 5 star. The steam room wasn't working. The sensory shower did not work. A number of the jets were not working in the termal pool. The only thing that was up to standard in there was the sauna. If you are charging people to use these facilities, on top of what they have already paid to stay at the hotel, everything should work!
- Helder (8/5): - Pequeno almoço, staff e o quarto. O facto do spa não estar incluído no valor, tendo em conta que o mesmo nem estava 100% operacional.
- Pamela (10/5): -
- Margarida (6/5): Esperava mais - A senhora que realizou o nosso check-out foi extremamente simpática, atenciosa e preocupada em perceber o que tinha corrido mal, o que acabou por amenizar um pouco a experiência final. - Atendimento pouco simpático no check-in e falta de informação clara, nomeadamente sobre o estacionamento pago.
• Apesar de termos pedido uma cama de casal, o quarto tinha duas camas de solteiro juntas.
• Quarto frio durante toda a estadia: o ar condicionado não aquecia, não passava dos 22 °C e mantinha-se sempre em modo automático. Reportámos o problema por duas vezes e ninguém apareceu. É impensável passar frio num hotel de 5 estrelas.
• Luz exterior da varanda não funcionava.
• Televisão do quarto estava constantemente a parar.
• Falta de chinelos de quarto, mesmo após pedido à receção.
• Cobrança adicional de 35€ por pessoa para acesso ao SPA, sem informação clara no momento da reserva, e piscina interior muito fria.
• Tudo é cobrado à parte (SPA, estacionamento, bar, etc.) e existe service charge em todas as despesas, sem aviso claro.
• Experiência negativa no bar, com longos tempos de espera e atendimento pouco simpático.
• Tempo de espera excessivo no check-out (quase meia hora).
• Sensação geral de que os clientes portugueses são tratados com menos atenção, o que é dececionante num hotel situado em Portugal.
- Lars (9/5): Amazing and relaxing - We stayed during new years and there was a good atmosphere. Nice Clean rooms, good breakfast, nice spa/Gym Everything was very good, only the dirty dishes stood on the table for a long time during breakfast but also in the lobby
- Juani (10/5): - Todo espectacular 👌
- Márcio (10/5): - A política petfriendly.
A simpatia dos funcionários.
- Sueli (10/5): - Adorámos! A simpatia dos rececionistas, a decoração do hotel simplesmente linda, tudo limpo, a cama super confortável..
- Rafael (9/5): -
- Caldwell (6/5): Not for me - Staff were lovely
Good gym Food was really not great
I have stayed at other kimonos before were there is a la carte breakfast.
I do not feel dinner was much better either to be honest. Just all very average or mediocre food e.g. gluten free pizza was partial raw
- Leane (10/5): - Accueil génial, chambre magnifique et très propre 35 € le petit déjeuner est quand même exagéré, je trouve que cela ne vaut pas le prix, le service est parfait et la deco aussi mais pas de grosse différence avec un autre hôtel
- Afonso Romano (10/5): -
- Craig (10/5): A perfect stay. - We liked everything especially the wonderful staff, even more so the gentleman from room service. Nothing.
- Den Otter (10/5): - Everything besides the last night in room 374 which wouldve been an upgrade but we got sick instead.
Other then that .perfect. Nothing besides that upgrade room"
- Milagros (7/5): Bien, pero ha de mejorar. - La tranquilidad. Que te sirvan el desayuno ya que tardan mucho y no elijo lo que quiero. Poco variado.
- Esperanza (9/5): - He visitado muchos años ese hotel y me encanta todo. Su ubicación, su personal, sus instalaciones.. Voy en invierno porque tiene un precio más asequible.
Este año con la nueva remodelacion está un poco cambiado y algunas cosas nuevas. Supongo que al haber menos publico, no estaba en pleno funcionamiento el spa y la piscina cubierta estaba cerrada.
- Sebold (8/5): -
Photos