Family Retreat in Punta Norte Isla Mujeres

Location: Matamoros 15, Isla Mujeres, mx

Star Rating: 3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - Anytime

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Family rooms
• Non-smoking throughout
• Fire extinguishers
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Property cleaned by professional cleaning companies
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Covered parking

Rooms Available

• One-Bedroom Apartment

  Boasting a private entrance, this air-conditioned apartment includes a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a tea and coffee maker, a seating area, a dining area, a sofa and a flat-screen TV with streaming services. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Body soap
  • Socket near the bed
  • Fire extinguisher

Guest Reviews

• Sulub Molina (7/5): Bien - Ubicación El baño tenía problemas de presión de agua y sucedió algo que no me dió seguridad llegando al lugar para sacar las llaves justo antes una señora entró a la casita con sus hijos y preguntamos si era el lugar (porque vimos raro eso de que ingresará con cosas) y sólo nos dijo que si teníamos el código podiamos entrar, obvio teníamos el código, pero fue algo muy raro, y bueno pensar que tenían las llaves pues sé sabe que en cualquier momento podrían entrar, nosotros pasamos poco tiempo en el lugar porque ibamos a recorrer la isla, pero bueno, al final todo estuvo bien, quiero pensar que la señora era alguien de apoyo del anfitrion, pero no nos dijo nada. Por cierto, no sé si soy muy tonta para usar booking pero un temaaaa comunicarse jajajajajaja
• Aysel (7/5): - Amazing location, very close of everything, the beach, restaurants, ferry, stores. Smaller than expected.
• Richardzon (4/5): I would stay in a different accommodation with a better host. - Location. Close to playa norte and restaurants. Host is really hard to respond to your questions and concerns using phone call or message thru booking. Late in handing over the room. This is our 3rd time in Isla Mujeres and the other 2 accommodations before where considerate for early check ins especially with small child, with this place it is hard to deal with that issue.
• Axl (1/5): host would not help us enter apartment and hung up on us when we asked for help canceling. - apartment is adjacent to 2 bars with incredibly loud music. We where unable to enter apartment and attempted to call the host. they refused to help us and hung up when we asked for help canceling with a refund. they denied the refund request the next day and lied to booking.com support when we opened a support ticket claiming to have accommodated us.

Photos