Polhena Grand Resort & Banquet
Location: 71 Beach Road,polhana matara, Matara, lk
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Experience the enchanting allure of Polhena Grand Resort & Banquet, just a 2-minute stroll from the pristine Polhena Beach.
Unmatched Amenities
Indulge in a refreshing stay with our indoor pool and private beach area, perfect for relaxation and sun-soaked adventures.
Culinary Delights
Start your day with a sumptuous breakfast featuring buffet, à la carte, or continental options, expertly crafted to tantalize your taste buds at our on-site restaurant.
Comfort Meets Convenience
Each guest room offers a cozy seating area, satellite TV, and modern conveniences like a fridge, ensuring you feel right at home throughout your stay.
Escape to a tropical paradise where comfort meets unrivaled service. Book your unforgettable getaway today!
Policies
Check-in: 02:00 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Concierge service
- Kid meals
- Public Bath
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Key card access
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Scuba diving on site
- Self parking (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Private beach nearby
- Internet access
- Housekeeping on request
- Reception hall
- Pool waterfall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Fishing nearby
- Swimming nearby
- Water tubing nearby
- Beach club nearby (surcharge)
- Hosted evening meal (reserve)
- Beach toys
Rooms Available
-
Deluxe Triple Room
This triple room's special feature is the fireplace. The spacious triple room provides a private entrance, a mini-bar, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Shared toilet
- Satellite channels
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Bidet
- Terrace
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Salt water pool
- Bottle of water
- Fruits
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Budget Double Room
This double room's standout feature is the fireplace. The spacious double room offers a private entrance, a mini-bar, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Shared toilet
- Satellite channels
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Bidet
- Terrace
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Salt water pool
- Bottle of water
- Fruits
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Deluxe Double or Twin Room with Pool View
The fireplace is the standout feature of this twin/double room. The spacious twin/double room features a private entrance, a mini-bar, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Shared toilet
- Satellite channels
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Bidet
- Terrace
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Salt water pool
- Bottle of water
- Fruits
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Superior Triple Room with Sea View
Guests will have a special experience as this triple room features a fireplace. The spacious triple room offers a private entrance, a mini-bar, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Shared toilet
- Satellite channels
- Fireplace
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Bidet
- Terrace
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Salt water pool
- Bottle of water
- Fruits
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Guest Reviews
- Lilian (8/5): Prima hotel vlakbij Polhena beach - De grote kamers met 2 tweepersoonsbedden. Vriendelijk personeel Het ligt een beetje afgelegen van de leuke strand tentjes, maar wij waren er dan ook in het laagseizoen. Tip ga niet naar Polhena beach zelf, maar loop als je het hotel uitkom direct naar rechts. Na 10 min lopen zijn er meerdere plekken waar je een strandbedje kunt huren. Daar hebben we ook gesnorkeld met schildpadden van wel 1.5 m groot!
- Umar (2/5): Dinner - There is party hotel not comfortable with kids Staff
- Leckie (8/5): Great pool, & reasonable value for mobey - We loved the pool, it's a good size for swimming, and has a few loungers with dappled shade. The hotel mostly had very few guests and was nice and quiet. On one day there was a wedding and there was a lot of noise ( music/ chatter) in the bedroom , coming from the banqueting hall below. But it was finished by 6pm, so no problem at night. I think the hotel specialises in weddings/ conferences etc, with a few bedrooms as ancillary business. The room was totally fine for the money, nothing special but clean, had 2 small soft armchairs , good shower, air con etc. The bed linen was poor quality though. The curtains aren't light proof. And you have to ask for things you need - towel change, rubbish emptying , hairdryer etc. - but it all comes, and with a smile. There's a big terrace ( shared, but no body else there) outside the room, but no outside furniture. I'm sure this could be arranged if requested.
- Аleksandr (10/5): Гчень понравилось - Все понравилось: большой, чистый номер, вода в душе горячая и хороший напор, местоположение отличное, хороший быстрый вай фай! Прекрасный отель! Рекомендуем!
- LUCIANO NICOLA (10/5): Piacevole - La gentilezza dello staff
- Peter (8/5): -
- Chalitha (8/5): -
- Ibrahim (10/5): Very good hospitality - Staffs are amazing and friendly. One of the best hotel i have ever stayed. Nice pool and enjoy a lot.
- Tom (8/5): -
- Mohan (5/5): - Clean and spacious rooms. No wifi was available Breakfast is not value for money
- thusith (2/5): -
- Prabodya (10/5): Excellent -
- Holmes (7/5): Good - Comfortable spacious room Menu did not have much variety and didn't cater for vegetarian diet
- Max (10/5): Excellent! - Perfect stay! Very friendly and accommodating staff, beautiful pool and delicious breakfast. Me and a friend stayed here to unwind after a road trip through inland Sri Lanka and this hotel exceeded all our expectations. Would come back any day!
- Lynn (8/5): Very good -
- Ryan (3/5): Would not recommend - The location was good. Had a good swimming pool. Staff was super disorganized, no front desk/room-service etiquette, not the cleanest room, hard and uncomfortable bed, no chairs to sit or lay by the pool or patio, too noisy.
- Antonio (2/5): Very poor - I liked the entrance to the hotel, everything is made of wood. I didn't like the room's condition.
- Anneli (9/5): Nice place to spend time with family - Nice hotel with good location. Rooms are specious and comfortable. Pool is clean and nice cooling water. Breakfast is tasty Service in restaurant is bit chaotic. Example drinks coming later than food.
- Anonymous (4/5): Not at the level of the price ! - Some team members of the hotel which tried to do their best despite a lack of tools, budget and support from the owner of the hotel who is totally far to know how to satisfy a customer When we arrived, the room was not ready and not clean : no toilet paper, no towels, no water, hairs in beds, blood stains on pillow and hair clip in the bathroom from the previous customer. No hot water for 3 days, we gave cold shower to our 3 young kids. No WiFi for 80% of the time. Price 165€ per night. After discussion with the owner of the hotel he gave us a large discount of 10% !!!! And take off the phone during our discussion. Rating of 4 with 1 for the owner and 7 for the team members
- Ln (8/5): It was great - Wonderful friendly service and staff. Bedlinen and pillowcases need to be change .And clean towels please.
- Dammika (9/5): A beautiful experience and created new memories ♥️ - we really enjoyed our stay, food was excellent and staff were very welcoming. that there wasn’t enough towels in the tooms.
- Viraj (10/5): Good stay!!! - It's Clean, close to the beach, good facilities, and not over priced like other places in this condition. Room service food is good and fresh and cheap too Wash room sink was leaking water to the floor. Not a big deal
- Ernestas (8/5): good experience - swimming pool
- Madlen (7/5): Service and cleanliness to be improved - Room is spacious with comfortable bed, great working A/C, nice chairs. Very close to Polhena beach (we just got to know about the private beach the day we checked out...staff didn't tell us before). The pool is great to relax, although the chemicals were a bit aggressive. The service and cleanliness was poor. Breakfast service is a little disaster, you'll wait about 10-15 minutes after you were seated to get some fruits (not ready to eat yet). After another 15 minutes you'll get your breakfast, however they won't ask you about your preferences, so you might end up with breakfast you don't like at all (e.g. egg, sausages). Finally, they will ask you about the drinks (coffee or tea). So with minimum 30 minutes you finally get something to drink. Cleanliness was a kind of problem. Breakfast cups and pots were dirty and had stains. Same for some of the pillow and bed linen. Towels were also dirty and had stains on them. The glasses of our welcome drinks were never collected (3 nights! We washed them to not attract smell or insects), same for our dinner plates. Note for the owners: Please change the service! Ask about coffee and tea first and about preferences. If you serve fruits, make sure, they are ready to eat. Also check in and check out took far too long and it seemed nobody had a clue about our booking. Clean the cups/pots, linen and towels properly. Collect the glasses and plates the same day. Introduce the guests to the private beach, doesn't make sense to hear about it just before check out.
- Darya (10/5): Exceptional - Everything is good
- Maria (6/5): Great place for a wedding but not ideal for any other purposes - Staff were mostly nice, however, communication could’ve been better - unclear if bfast is free or included (either way, it’s 5/10, terrible coffee), no information online whether wifi is available or not (it is), the lady at reception could be doing a much better job at communicating things clearly at check-in. We had the room on the first floor and it was extremely humid due to the pool waterfall installation running right outside 24/7, even towels were damp when we checked in. When booking, bear in mind that this hotel is primarily a banquet hall for weddings etc so it can be noisy which wasn’t an issue for us but could be for some. Location was ok, tbh there are better options out there for a comparable price and closer to better beaches. Overall, wouldn’t say this was good value for the money paid.
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