The Lumi Apartments West Lake by XÔI Residences

Location: 4 Ngõ 19 Đường Tô Ngọc Vân, Hanoi, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• CCTV outside property
• 24-hour security
• Television in common areas
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• One-Bedroom Apartment

  The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a flat-screen TV, a washing machine, a mini-bar, a seating area as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Two-Bedroom Apartment

  The spacious apartment features 2 bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a mini-bar, a dining area, as well as a wardrobe. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• One-Bedroom Deluxe Apartment

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a washing machine, a mini-bar, a seating area, a flat-screen TV, as well as an inner courtyard view. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• One-Bedroom Apartment

  The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a washing machine, a mini-bar, a seating area, a flat-screen TV, as well as an inner courtyard view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Two-Bedroom Superior Apartment

  The spacious apartment features 2 bedrooms and 3 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a mini-bar, a dining area, as well as a wardrobe. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• One-Bedroom Apartment with Balcony

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a washing machine, a mini-bar, a seating area, a flat-screen TV, as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Two-Bedroom Deluxe Apartment with Balcony

  Boasting 2 bedrooms, this spacious apartment has 2 bathrooms with a walk-in shower, a seating area and terrace where you can relax. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a washing machine, a mini-bar, a dining area as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Bidet
  • Terrace
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Nina (9/5): -
• Duong (9/5): Very nice, would come again - Super clean and fast support Construction noise was very loud, alley was a bit small so cars can’t go in, hard to transport many suitcases
• Samina Sultana (10/5): -
• Gustaw (10/5): -
• Lewis (10/5): Great value for money apartment - A great value apartment! Easy self check-in. Nice big apartment with nice extras like water and beer in the fridge, good bathroom, nice sofa etc. Good location too if you want to be by the lake but away from the hustle and bustle. We had to pay cash at check in. We were given the option to pay with card through booking.com, but this still included a % on the card. This wasn't a problem, just that we don't usually have to pay a % with card payment through booking.com. This was communicated clearly at check in before choosing how to pay, so can't complain, we just withdrew more cash! Would have been helpful to be told this in advance 🙂 Also there's no natural light in the apartment - not a problem for us, we kind of knew this from the photos and were out all day anyway.
• Galina (7/5): Overall great, but please add some sheer curtains 😊​​​​​​​​ - Clean, everything is new. Great location and a great restaurant nearby The room has no sheer/light curtains - only blackout curtains. So during the day you’re either sitting in complete darkness with the lights on, or you have natural light but no privacy at all. It would be nice to have some natural light during the day without feeling exposed
• Dawid Pastewski (10/5): Bardzo Polecam !!! - Pobyt w tym miejscu był absolutnie fantastyczny! Już od samego początku wszystko przebiegało bezproblemowo – świetny kontakt z obsługą, szybkie przekazanie informacji oraz bardzo sprawne zameldowanie. Apartament był czysty, pachnący i doskonale przygotowany na nasz przyjazd. Widać ogromną dbałość o szczegóły – wygodne łóżko, świeża pościel, dobrze wyposażona łazienka oraz wszystko, czego potrzeba do komfortowego pobytu. Lokalizacja również na duży plus – blisko do najważniejszych atrakcji, restauracji i komunikacji. Ogromnym atutem była też cisza i spokój – idealne miejsce do odpoczynku po całym dniu zwiedzania. Dodatkowo właściciele byli bardzo pomocni i uprzejmi, zawsze gotowi doradzić i pomóc. Zdecydowanie polecam to miejsce każdemu – zarówno na krótki wypad, jak i dłuższy pobyt. Na pewno jeszcze tu wrócimy! ⭐⭐⭐⭐⭐Chcesz wersję bardziej „luksusową”, bardziej „na luzie” albo dopasowaną pod konkretny hotel z Twojego wyjazdu (np. Da Nang)? Mogę zrobić idealnie pod realny pobyt 👍 Naprawdę, nie ma się do czego doczepić!!!
• Katarzyna (10/5): Wspaniały pobyt - Czyściutko, przytulnie, jest wszystko co potrzeba .
• Emmerentia Sandra (10/5): Perfect - well run establishment. - everything was perfect! nothing
• Maor (10/5): -
• Romain (10/5): Super appartement au coeur de Tay Ho - Super appartement au coeur de Tay Ho
• Camilla (10/5): Really enjoyed my stay and would come back any time and recommend it to everyone - Everything was very clean and looked like its photos
• Romek Hanys (10/5): Highly recommended for couples and solo travellers who like a quiet place. - The apartment is very modern with all the facilities, in a (surprisingly) very quiet street away from the main road. Nearby, you can walk safely along the shore. Close by, there's a little street with fantastic restaurants, including a Vietnamese one, and they're not expensive. A supermarket is a 10-minute walk away. There was nothing I was unhappy about.
• DaireGoodman (9/5): Would recommend to anyone staying in Hanoi for a short or long visit. - Location was excellent, bed was large and comfortable, bathrooms and showers were lovely. Management were very responsive to our Whatsapp and helpful. Staff in the building were very friendly. Fantastic large flatscreen TV. Internet connection was very fast and reliable. Couch in living room was uncomfortable.
• Vladimir (10/5): - I stayed at this hotel for 3 nights and everything was absolutely wonderful. The room was very clean and comfortable, and the hotel is located in a quiet area, which made the stay really relaxing after busy days in Hanoi. The staff were incredibly friendly, welcoming, and always ready to help with a smile. I truly felt taken care of during my stay. Great atmosphere, great service, and excellent value for money. I would definitely stay here again and highly recommend this place to anyone visiting Hanoi.
• Kwan Nok (8/5): Highly recommend, great value for money! - The apartment was spacious and nicely furnished, we had a very comfortable stay! The shower takes time to heat up, but overall facilities were good.
• hadar (10/5): - מקום מעולה, שירות טוב. קרוב לבית חבד, בשבת נותנים מפתח. מטבח גדול ונח. חדר גדול ומפנק.
• SHANI (10/5): מקום מעולה. ממליצה ממש להגיע. צוות אדיב ושירותי - מיקום מעולה, צוות אדיב שרק מחפש איפה לעזור ומה לעשות. עזר לנו לעלות את המזוודות ועזר לנו עם הכביסות המקום היה בשיפוצים והיה הרבה רעש בשעות הבוקר המוקדמות.
• hadar (10/5): היה מעולה. - מקום נעים, נקי, שירות טוב, קרוב לבית חבד ,יש מפתח בשבת לדתים. חדרים גדולים ומפנקים.
• Akram Malak (9/5): Nice stay - Cleaness, location The view from the balcony
• Vladislav (10/5): -
• Dolata (10/5): Wszystko top - Wszystko top
• Nick (8/5): - The apartment is in an excellent location, with several good food options within easy walking distance. The room and kitchen were modern and well equipped. The bed was firm and comfortable, though the pillows lacked adequate support. The balcony was quite small, with no room to comfortably stand. Unfortunately, there were also noise issues: a neighboring dog barked frequently, and the elevator bell rang loudly every time it was used, which was disruptive. Additionally, the photos in the listing did not accurately match the apartment we were given, which was disappointing. Overall, the location and furnishings are strong positives, but the noise and listing inaccuracies impacted our stay. The noise, un-supportive pillows and listing inaccuracies impacted our stay.
• Deepesh (9/5): - Great apartment. Overall great value for money. They can provide more towels and probably clean more often than once in three days. Slightly far from old quarter.
• Avichai (10/5): -
• 敏亘 (9/5): 下次如果去還是會去住 - 房間很大很舒適 有溫馨感 而且床超好睡 唯一小缺點是熱水只有剛開始比較熱後來還不夠熱
• Sander v E (10/5): Prima appartement, fijne plek - Wederom een prima ervaring
• Shikha (10/5): - Clean, modern, communicative via WhatsApp. Large rooms, good kitchen. The washer dryer for clothes was also useful Limited water bottles, even though we stayed for 4 days.
• Quỳnh Trang (10/5): - Sạch sẽ, mới, đẹp
• Sander v E (10/5): Heerlijke plek - Heerlijke plek in de leukste wijk van Hanoi. Niets
• Sander v E (10/5): Ruim en schoon appartement - Heerlijk schoon en ruim appartement op prima locatie. Niets
• Sherry-Ann (9/5): -
• Anthony (10/5): - Exceptional apartment. Everything was ultra clean, modern, and super helpful staff!
• Van Eunen (10/5): Heerlijk schoon en ruim appartement - Wederom een prima ervaring! Meteen weer gereserveerd voor 16 december. Niets
• מאיר (10/5): - מקום נקי, במיקום ממש על בית חבד. צוות שירותי מאוד יש חיישן שמדליק אור במזדרון מעל הדלת ואי אפשר לנטרל בשבת, למי שמקפיד שיקח בחשבון
• Gil (9/5): אחלה מקום - השירות היה מעולה
• Sander v E (10/5): Heerlijk appartement - Heerlijk appartement. Nieuw, schoon en op een goede locatie. Een plek waar wij zeker terugkomen. Niets
• Sander v E (10/5): Heerlijk appartement! - Een heerlijk schoon appartement op een pima plek in het westlake district. Net buiten de drukte op loopafstand van vele restaurants, het meer en de perfecte massage bij Omamori (aanbevolen!). Met een Grab ben je zo bij alle bezienswaardigheden in old quarter, maar s nachts geen herrie van het uitgaansleven. De vriendelijke staff maakt het compleet. Wij hebben alweer gereserveerd voor eind december. Niets. Alles is perfect.
• shimon (10/5): - דקה מבית חב"ד התקשורת מול מקום האירוח הייתה טובה. נתנו מענה מצויין והנחיה גם כאשר הייתה אי הבנה בנוגע למקום . יש מפתח שבת לדירה צריך לבקש . אין מפתח לכניסה הראשית ונכנסים דרך החניה השומר פותח והוא אחלה
• Katharine (10/5): Great place to stay we highly recommend - Great Tay Ho location. Very clear info on checking in with codes. Staff were so helpful and there was always someone available via what’s app to check in with. We could have used a dustpan and brush in the apartment where we had kids to do little clean ups after them.
• Katharine (10/5): - Great place to stay Helpful staff New & clean I can’t fault anything
• jaklien (10/5): - I stayed at their other branch in the French quarter and because I’m in Hanoi for a little longer than a holiday it feels very homey more so than other serviced apartments. The first room looked into a shaft and straight into someone else’s apartment but I changed to another one that looks out onto the alley. But it would be better if they had additional sheer curtains to avoid neighbours looking in when changing etc. I think it would also be good to change the small shampoo bottles and the water bottles into bigger shampoo bottles attached to the shower wall and offer water refills from refill stations to avoid plastic waste.
• Pearce (10/5): - Heading back to a beautiful quiet space after a day of exploring Hanoi is perfect. Great location and facilities. Feels like a home away from home. I didn't stay for long enough and the bed is a little hard for me.
• Hieu (8/5): -
• kobi (10/5): -
• GWETTA (10/5): מלון מעולה ומושלם - מלון נקי ומעולה מומלץ מאוד, יש להם מפתח מכני לשבת. מטר מבית חבד
• kobi (10/5): - הכל מתוחזק כראוי וענו לנו מהר המיקום מצוין
• Quyen (6/5): - Phòng đẹp, đầy đủ tiện nghi. Tòa nhà có bảo vệ, có locker giữ đồ Phòng cách âm rất kém. Phòng ở tầng 2 nghe rõ tiếng ồn dưới đường, tiếng ồn ngoài hành lang. Ban đêm rất khó ngủ dù đã đeo nút tai chống ồn. Phòng có tiện nghi cũng không đổi lại được giấc ngủ ngon.
• Norihito (10/5): -
• tomer (10/5): מקום מעולה למשפחות - תחושה של בית בעיר סואנת. נוח שקט נקי ומסודר. נהדר למשפחות שרוצות להיות מחוץ לאיזור ההומה של העיר העתיקה, יש בסביבה מסעדות, גן שעשועים ליד האגם שנמצא כ5 דק' הליכה. הרחוב הראשי ליד המלון מעט סואן. יש סמטה שמובילה למלון והיא שקטה אבל לרוב היציאות החוצה צריך לעבור ברחוב הזה בזהירות, בהרבה איזורים בעיר ובוויטנאם בכלל אין ממש מדרכה בטוחה ללכת בה כי היא צרה ונוטה להיות חסומה
• Don (8/5): Great value in Westlake - Comfortable studio apartment with everything you need. We appreciated the free beverages in the fridge and the snacks! Communication via WhatsApp was great as well. Just a small observation that there was very little counter space in the bathroom.
• KC (10/5): -
• David (10/5): -
• Ang (9/5): -
• Dror (10/5): -
• YIWEN (8/5): -

Photos