Resort Serra Nature - Luxury Villas Hotel Boutique
Location: Avenida Antonio Ros, 2, Serra, es
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Escape to the tranquility of Resort Serra Nature - Luxury Villas Hotel Boutique, where nature meets luxury in the heart of Serra.
Exquisite Accommodations
Experience supreme comfort in our air-conditioned rooms equipped with a minibar, coffee machine, and private bathroom. Choose from stunning options, including balconies with breathtaking city views, ensuring a restful stay.
Culinary Delights
Indulge in a diverse culinary experience at our on-site restaurant, offering an array of dishes from Greek to Steakhouse cuisine. Enjoy personalized breakfast options, including vegan and gluten-free choices, to kickstart your day.
Unmatched Recreation
Immerse yourself in the beauty of Serra with hiking and cycling adventures right outside your door. After an exhilarating day, unwind in our hot tub or enjoy evening entertainment tailored for your enjoyment.
Don't miss the opportunity to elevate your getaway—book your stay with us today!
Important Information
Deluxe Villa: Guests will have a special experience as the villa features a mini heated pool with a mountains view. Featuring a private entrance to own garden, this air-conditioned villa consists of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this villa also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed
Villa with Garden View: Guests will have a special experience as the villa features a mini heated pool with a mountains view. Featuring a private entrance to own garden, this air-conditioned villa consists of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this villa also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed
Villa: Guests will have a special experience as the villa features a mini heated pool with a mountains view. Featuring a private entrance to own garden, this air-conditioned villa consists of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this villa also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed
Villa with mini Private Pool: Guests will have a special experience as the villa features a HEATED pool with a mountains view. Featuring a private entrance to own garden, this air-conditioned villa consists of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this villa also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 04:00 PM - 11:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Electric bicycle charging station
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Massage services
- Solarium
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Evening entertainment
- Adult only
- Lower bathroom sink
- Outdoor furniture
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Thermometers for guests provided by property
- Mobile app for room service
- Broadcast Live sport events
- Happy hour
- Cooking class
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Spa tub (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Japanese garden
- Covered parking
- Secured parking
- Hosted evening meal (reserve)
- Electric bicycle charging station
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Villa with Private Pool
Guests will have a special experience as the villa features a pool with a view. Featuring a private entrance, this air-conditioned villa consists of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this villa also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Private pool
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Rooftop pool
- Heated pool
- Plunge pool
- Pool towels
- Shallow end
- Pool cover
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Superior Villa
The pool with a view is a top feature of this villa. Boasting a private entrance, this air-conditioned villa comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with garden views, this villa also features soundproof walls and a flat-screen TV with streaming services. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Private pool
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Plunge pool
- Pool towels
- Shallow end
- Pool cover
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Standard Villa
Boasting a private entrance, this air-conditioned villa features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with garden views, this villa also features soundproof walls and a flat-screen TV with streaming services. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Shallow end
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Deluxe Villa
Guests will have a special experience as the villa offers a pool with a view. Featuring a private entrance, this air-conditioned villa consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this villa also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Private pool
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Rooftop pool
- Heated pool
- Plunge pool
- Pool towels
- Shallow end
- Pool cover
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Villa with Private Pool
This villa features a pool with a view. Boasting a private entrance, this air-conditioned villa features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with garden views, this villa also features soundproof walls and a flat-screen TV with streaming services. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Private pool
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Rooftop pool
- Heated pool
- Plunge pool
- Pool towels
- Shallow end
- Pool cover
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Villa with Private Pool
Guests will have a special experience as this villa features a pool with a view and a hot tub. Featuring a private entrance, this air-conditioned villa is consisted of of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this villa also offers soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Plunge pool
- Pool towels
- Shallow end
- Pool cover
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
-
Superior Villa
This villa features a pool with a view. Boasting a private entrance, this air-conditioned villa features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with garden views, this villa also features soundproof walls and a flat-screen TV with streaming services. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Private pool
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Terrace
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Rooftop pool
- Heated pool
- Plunge pool
- Pool towels
- Shallow end
- Pool cover
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Mobile hotspot device
- Smartphone
- Lockers
- Smoke alarm
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Guest Reviews
- MARIA JOSE (10/5): Los chicos q lo llevan son excelentes gracias x todo - Todo y la tranquilidad Nada
- Judith (10/5): - Todo increíble. Genial para desconectar en plena naturaleza. Y el dueño muy simpático.
- Jonathan (9/5): -
- Philippe (8/5): - La route juste en dessous de la chambre ... donc pas le calme absolu.
- Noelia (10/5): -
- Ortiz (10/5): Un fin de semana perfecto . - La propia villa en general Que no incluyera el parking
- Antonio Elias (10/5): -
- Mari (10/5): - La piscina y vistas Agua no embotellada
- Mykhailo (10/5): -
- Nikole (10/5): -
- Carla (9/5): -
- MARIA VICTORIA (9/5): Perfecta estancia para relajarse. - Piscina de agua caliente.
Habitación amplia con cama grande.
Personal de cafetería muy amable.
Desayuno completo. Check-in a las 16h.
- Peiró Pérez (10/5): Desconexión - La ubicación muy tranquila, habitación cómoda y con unas vistas muy bonitas. Sitio perfecto para desconectar.
- Artanov (3/5): The worst 4 star hotel - Great location in a picturesque region. We warned in advance on the booking site that we have a service dog, but the hotel managers didn't know that. When we arrived, we had to listen to a lecture from the manager that we didn't do well, but they'd be made an exception. We were given Villa 8, which is the only one on the aisle, no privacy, a lot of people walking by. The Jacuzzi is inflatable, ticking box, with rotten water. Floors with ingrained dirt (apparently, workers walked in dirty shoes on the newly made concrete floor). There was nothing but water, coffee and tea bags in the room. The coffee machine was broken.
This is the worst 4-star hotel we've ever stayed in. If it weren't for the beautiful scenery around it, I'd give it 1 star.
- Maurice (10/5): -
- Yaiza (10/5): -
- Sergio (10/5): -
- Dalla Vecchia (9/5): -
- Leandro Ariel (10/5): Hemos disfrutado mucho - Privacidad, tranquilidad y buen ambiente. Lo hemos pasado muy bien, hemos desconectado y de eso se trataba.
- Hussam (9/5): Nature escape near the city - Great new hotel, great concept and execution. Individual self contained cabanas with great fit out. Only 30mins away from the City of Valencia this is a perfect short getaway into the mountains and nature surrounding the city. A car is advised to get around the different small towns in the area, but nothing more than a 10min drive away. The main spot of Naquera is close by for more choices in restaurants and supermarkets should you wish to stock up yourself on things. But the highlight is the walking in and around the trails of the Serra Calderona national park. Recently opened so it is natural to see signs of final touches being made to finish off villas and other small points. If there was any issue, you just can speak to the team who always did their best to resolve things.
- Xènia (10/5): -
- Fran (10/5): -
- José Javier (10/5): -
- Davinia (10/5): Ha sido una escapada corta pero intensa. La cama es muy cómoda y la terracita un acierto. Está dirigida al monte y desde - Su ubicación, su comodidad, el silencio acogedor. Es un lugar para descansar y desconectar perfecto.
- Irene (10/5): - Una pasada!! Tranquilidad, vistas increíbles y mucha pero que mucha paz!! Este sitio es maravilloso!!! Y los chicos que me atendieron geniales :) recomendado 100%
- Julia (5/5): -
- Sergiy (10/5): -
- Maria (1/5): - Dicen que están 24 horas y es mentira
- Maria (9/5): - El desayuno es a la carta pero estaba muy bueno. El personal es muy amable y la habitación es una pasada: cama muy cómoda, ducha súper amplia y jacuzzi en la terraza. Hicimos el check out un poco más tarde de las 12h y no nos pusieron pegas. Cenamos en el restaurante y salimos con mucho olor a comida en la ropa.
- Ruben (10/5): Relajación en todo su esplendor - Me gustó prácticamente todo. Todo perfecto y muy cómodo Me gustó pero si tengo que decir algo, diría que la carta del restaurante es algo pequeña, debería tener algo más de variedad tanto en entrantes como en plato fuerte.
Pero aún así todo muy bueno :)
- Jesús (9/5): -
- Lourdes (5/5): Experiencia agridulce. No repetiría. - Las instalaciones, el cuidado del exterior, la decoración. Bien cuidado y buen mantenimiento. La piscina fenomenal, temperatura perfecta. Se disfrutó mucho de ello. Las vistas...aunque no se anuncia que la Nacional pasa por debajo del balcón...ruta principal de motos, ciclistas, coches.... Poca privacidad en la Villa ( lona divisoria entre villas). La comida, sobrevalorada, caro para lo que realmente se ofrece ( quesos artesanos, jamón iberico...nada de eso, cocina NO casera...), vinoteca escasa, sin conocimientos el personal, falta de profesionalidad, falta de productos... Y el tema del parking...25 euros por noche y el pago anticipado porque si no, NO aparcas ¡ no hay espacio suficiente en las instalaciones! Punto muy negativo.
- EDUARDO (8/5): Desconexión Totsl ! - Instalaciones muy nuevas y las vistas a la montaña Nada
- Suarez Bevia (10/5): -
- Oscar (10/5): Un lugar espectacuar - Todo Falta Room service 24 h
- ANNA (10/5): Excelente -
- Astrid Lorena (10/5): Un hotel de privacidad y encanto ! - Es un lugar con encanto !Uno de los aspectos a destacar , fue su privacidad, le siguen su atención sumamente personalizada,limpieza y el
Espectacular ambiente en la
Montaña, sin ninguna duda volveremos..
- Casa (9/5): -
- Jhon (10/5): Calidad y precio al alcance de cualquier bolsillo. - Nos ha parecido espectacular. La atención, la comida, el lugar es precioso y muy acogedor.
Volveremos a repetir. Todo estaba genial.
- Sanchez (10/5): - Personal muy atento y un excelente servicio.
- Yassin (6/5): Okay - The nature surrounding the villas is beautiful it’s truly a place to relax. The staff are friendly, and the room was spacious. First of all, when we arrived, the terrace looked a bit neglected and clearly hadn’t been cleaned. The villa was supposed to come with a private pool, but I can tell you it was nowhere near what you’d expect from a pool you could literally only sit in it. We didn’t even use it because, unfortunately, it hadn’t been cleaned.
The shared pool was also a disappointment. We didn’t use it either because it was so dirty and full of insects. When I asked if they could clean it, they only removed a few insects from the surface, which was very disappointing as we were really looking forward to swimming.
Lastly, the restaurant was just okay. There’s little choice for people who don’t eat meat, and the taste was quite average.
Considering the price you pay for this place, I really don’t think it’s worth it.
- Maryna (1/5): - Фотографии абсолютно не соответствует реальности.
Сервис отсутствует.
В номере был поломан унитаз, который не смогли починить и предложили ходить в общий за рестораном
- Pol (1/5): MALA EXPERIENCIA - Super mal trato, no me dieron las llaves hasta las 3 de la mañana y me echaron del hotel a las 8am aporreando la puerta cuando el checkin era a las 11
Los baños sucios la piscina llena de bichos las camas sucias, un asco!
- Nicole (10/5): -
- Cristina (10/5): Acogedor - Muy buen servicio por parte del personal, en especial Matias y Jorge además de un desayuno muy completo y rico. Vistas muy bonitas. Acceso un poco complicado
- Jose (8/5): -
- Daniel Adell (10/5): - Espectacular
- Sergio (10/5): Una buena experiencia 👏🏻 - Me gustó la atención prestada
- Guillermo (10/5): -
- Esther (9/5): -
- Jose (5/5): - El sitio esta genial pero para el precio le falta mucha privacidad El restaurante caríssims y no son muy transparentes con los precios , una cena para dos con vino 170€ esta bueno pero no para ese precio a parte sales con olor a fritanga y la atención no es muy buena.
- Agustin (10/5): -
- marcos (10/5): - He descubierto este hotel y he quedado maravillado, necesitaba un sitio para estar tranquilo al teletrabajar y ha sido una experiencia fantástica. Ojalá mi valoración y recomendación llegue a muchas personas que busquen algo similar. Recomendable 100%
- martinez (10/5): -
- Andrade Perez (10/5): - Un lugar mágico y espectacular para disfrutar en pareja, la privacidad y belleza de sus piscina privada espectacular, las vistas son increíbles y super cómodas las instalaciones en general, recomendado 100%
Las vistas espectaculares 😍
- Soler (1/5): Desastrosa - Nada Todo en general lo que anuncian en las fotos no sé asemeja a lo que hay privacidad cero nada entorno metidos dentro de una urbanización rodeados de chalets
- javi (10/5): - Muy bonito
- Andreas (2/5): - Die Lage ist optimal und ruhig. Zuerst wurde uns ein Zimmer minderer Qualität angeboten. Erst nach Protest und vielen Verständigungsproblemen konnten wir unsere gebuchtes Zimmer beziehen. Allerdings hatten wir an 10 Tagen 14x Stromausfall, teilweise bis zu 8h. Dadurch konnte auch unser Pool nicht beheizt werden. Leider reagiert der Anbieter nach Abreise und vielen schriftlichen Beschwerden nicht. Auch kam das Reinigungspersonal in unser Zimmer obwohl wir das Schild 'Bitte nicht stören" plaziert hatten. Eine größere Frühstücksauswahl für einen längeren Aufenthalt wäre wünschenswert.
- Halis (9/5): -
- Yolanda (1/5): Estafa y pretensione - Me siento estafada y que se han reído de mi ni era una villa con piscina ni el desayuno valia los 25€.publicidad engañosa deberían exigir las medidas de una piscina y no saben lo que es la privacidad
- Lonanap (10/5): - Muy limpio y agradable Nada negativo
- Inchausti Daca (10/5): -
- Careene (7/5): Room still had builder’s rubbish in it needed a proper sweep through, coffee machine wasn’t emptied from previous guests - Was just ok Room still had builder’s rubbish in it needed a proper sweep through, coffee machine wasn’t emptied from previous guests. We did tell someone and was told it would be sorted but wasn’t!! so no hot drinks witch is not what you would expect . Your food menu was very limited. However if these things had been addressed it would have of made our stay more enjoyable.
- Laura Alcázar (4/5): No te merece la pena venir, por eso precio hay de mejores - La ubicación del complejo es muy bonita y tranquila. La habitación es bonita pero poco práctica. El baño es cero íntimo, te ven mientras duchas y el vecino puede verte mientras haces tus necesidades.
La almohada es de papel, el colchón es muuuuuy blando, y lo peor es la timada con la piscina privada. Es una charca inutilizable.
- Markus (4/5): Eher nicht zu empfehlen - Zimmer war ok mit kleinen Mängeln Schlecht qualifiziertes Personal und keine Sprachkenntnisse. Das Essen war schlecht und wurde aus der Tiefkühlung zubereitet. Die Zimmer wurden nie gereinigt während des Aufenthalts. Keine normale Schliessmöglichkrit des Zimmer. Check-In schlecht.
- Brayan David (9/5): -
- Jose (10/5): -
- romain (8/5): -
- Salvador (10/5): Estupenda - Todo
- Ana belen (7/5): -
- Navarro (9/5): - El personal es muy amable y está disponible en todo momento. Destacable la privacidad y comodidad que ofrecen las habitaciones, terraza exterior de 10. Las habitaciones no disponen de cocina por lo que dependes del menú del que dispone el negocio.
- Patricia (10/5): -
- Andrii (3/5): Disappointed with our stay - Good quality of bathrobes, good design, that’s it. First of all, no towels were provided — only slippers and bathrobes — so we had to dry ourselves with the robes, which was very inconvenient. We texted them about it and nothing, no one even replied to us.
There were spiders both inside the house and outside on the terrace, with a lot of spiderwebs visible, which made the place feel poorly maintained.
It’s also clear that there are several unfinished details in the house. For example, the shower doors don’t close properly, and some of the light switches don’t work. Moreover the general quality of the interior was rather poor.
Additionally, there was a coffee machine in the room, but no coffee capsules provided. What’s the point of having a machine if we can’t enjoy a coffee in the morning? Same with the kettle and absence of tea and cups.
Honestly, the experience did not live up to our expectations, and we feel that the stay was not worth the price.
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