Indra Maya Pool Villas
Location: Jalan Panglima Pantar, Site A3, Nirwana Gardens - Bintan Resort, Bintan, Bintan Island, 29155, Bintan, ID
Star Rating: 5 Stars
Property Type: Villas
About this Property
Experience unparalleled luxury and relaxation at Indra Maya Pool Villas, your ultimate beach resort destination in Bintan.
Indulgent Spa Services
Pamper yourself at our luxurious spa, where skilled therapists offer rejuvenating massages and soothing facials, ensuring your stay is both tranquil and refreshing.
Exceptional Dining Options
Savor culinary delights at our five on-site restaurants or choose the convenience of 24-hour room service. Don’t forget to grab a drink at one of our beach bars, perfect for unwinding after a day in the sun.
Private Beach & Pool Access
Enjoy exclusive access to our private beach and two outdoor swimming pools, making it easy to soak up the sun in your own paradise.
Escape to paradise—book your stay at Indra Maya Pool Villas today for an unforgettable getaway!
Important Information
- No pets and no service animals are allowed at this property.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Free breakfast
- Meeting rooms
- Full-service spa
- Fitness facilities
- Nightclub
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Conference space
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Sailing nearby
- Scuba diving nearby
- Water skiing nearby
- Free breakfast
- Nightclub
- Safe-deposit box at front desk
- Multilingual staff
- Free use of nearby fitness center
- Porter/bellhop
- On private beach
- Mountain biking nearby
- Full-service spa
- Meeting rooms
- Wedding services
- Ecotours nearby
- Billiards or pool table
- Grocery/convenience store
- Tours/ticket assistance
- Free area shuttle
- Waterslide
- Free ferry terminal shuttle
- Snack bar/deli
- Basketball on site
- Motor boating on site
- Playground on site
- Volleyball on site
- Free self parking
- Segway rental/tour on site
- Pool sun loungers
- Beach towels
- Beach volleyball on site
- Free buffet breakfast
- Children's club (surcharge)
- Ropes course on site
- Banquet hall
- Horse riding nearby
- No elevator (single level property)
- Stair-free path to entrance
Rooms Available
-
Villa, 4 Bedrooms, Sea View
4 King Beds
10732-sq-foot room with sea views
Layout - 4 bedrooms and living room
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - LCD television, satellite channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 6 bathrooms, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 10 (10 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Private pool
- Stovetop
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Rice cooker
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Restaurant dining guide
- Meal delivery service available
-
3-Bedroom Sea Front Private Pool villa
1 King Bed, 1 Queen Bed and 1 Twin Bed
4209-sq-foot room with garden views
Layout - 3 bedrooms and living room
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - LCD television, satellite channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 4 bathrooms, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Private pool
- Stovetop
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Rice cooker
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Restaurant dining guide
- Meal delivery service available
-
2-Bedroom Sea Front Private Pool Villa
1 King Bed and 1 Twin Bed
3681-sq-foot room with park views
Layout - 2 bedrooms and living room
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - LCD television, satellite channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 3 bathrooms, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Private pool
- Stovetop
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Rice cooker
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Restaurant dining guide
- Meal delivery service available
-
2-Bedroom Sea View Private Pool Villa
1 King Bed and 1 Twin Bed
3681-sq-foot soundproofed room with sea and pool views
Layout - 2 bedrooms and living room
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - LCD television, satellite channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 3 bathrooms, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Private pool
- Stovetop
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Rice cooker
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Restaurant dining guide
- Meal delivery service available
-
3-Bedroom Sea View Private Pool villa
1 King Bed, 1 Queen Bed and 1 Twin Bed
4209-sq-foot soundproofed room with sea and pool views
Layout - 3 bedrooms and living room
Relax - Private pool; in-room massage available
Internet - Free WiFi
Entertainment - LCD television, satellite channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 4 bathrooms, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- DVD player
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Electric kettle
- Private pool
- Stovetop
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Rice cooker
- Bedsheets provided
- Local maps
- Electrical adapters/chargers
- Restaurant dining guide
- Meal delivery service available
Guest Reviews
- Jean-Nicolas (10/5): -
- carl (10/5): - Exceptional accommodation. Beautiful clean beaches Lack of evening entertainment. Limited in choice of restaurants. (Also expensive). 2 500
- Subash (10/5): Excellent relaxation - All staff polite and help readily Abit costly
- Claudio (10/5): Muito boa - Lugar e vista e buggue Cheiro de esgoto no quarto
- Anouk (10/5): -
- Jarzębowicz (10/5): - Villas are very comfortable with a wonderful sea view. The staff is super kind and helpful. I also recommend activities as well the massage. Both onsite restaurants: seafood and Indian have good level, much above scores. I highly recommend a few day leisure here.
- DWR Holding (9/5): Genieten! - Locatie en fantastische service Het een en ander wel verouderd en aan vernieuwing toe
- Tien Luong (8/5): The staffs were friendly and the villa is well-maintained and has a safe and secure environment - The villa felt like a natural home away from home having a relaxing atmosphere with serene pool area that facing the sea.
- nyi nyi (3/5): -
- Abdul Rahman Mohamed (9/5): Definately will come again - Wonderful place and wonderful staff. Everything to relax, this is the place. The food was great and the beach was fabulous. The staff is amazing
- joseph shu chen (9/5): -
- Yograj (10/5): -
- Salima (8/5): - The staff was excellent and the location convenient. Linens and towels were changed daily. Having a personal buggy for transportation was a nice feature. Overall maintenance and cleanliness could improve. The villa was comfortable, but there were areas of stagnant water in the bathroom and dusty curtains.
- Karan (8/5): Superb property but average food - Good location, accessibility from singapore, loved the touch around free buggy car to drive around along with Villa. Great villa ! Villa are as awesome but the food across the property in multiple restaurants including the pool side restaurant , the Indian restaurant and buffet breakfast was average. For this price point, specially for pool villas guest I would suggest a better quality , exclusive breakfast experience . They should also consider a local cuisine restaurant and overall improve food quality.
- Amira (10/5): - Very friendly and good staff going way beyond and helping us out when needed
- Christianus (9/5): Great stay for relaxed sea holiday - Great location, ocean view and excellent breakfast, happy to have a buggy for transport and nice own pool No big worries, only umbrella needed a fix and head pillows were actually too big for sleeping
- Karin (10/5): Entspannung pur - absolut traumhafte Lage, schöner Pool, sehr gut klimatisiert nichts
- Vincent (7/5): Overall satisfactory but lack compelling reasons for a return stay (yet!) - - Spacious - Dedicated buggy - Pest Control could be better: a lot of insects particularly bees entered the villa at night despite the windows and doors were kept closed: kids were quite disturbed for 1st 2 nights. - staff were friendly in general but lack the very personal touch and warmth - building and facilities look old and need some refresh? - quality of complimentary buffet breakfast could be better and with more variation through the week.
- Jeremie (10/5): Exceptional -
- Jeanette (8/5): Very good -
- Eddie (8/5): Good place for gathering. - Good stay, spacious and clean. Happy to have the buggy to move around. Television can be upgraded to broadband/data.
- Ryan (10/5): Exceptional -
- Martin (8/5): Very good -
- Linda (8/5): Very good - The space, pool and buggy to get around
- Noon (8/5): Peaceful beautiful - Antique View
- Poh (10/5): Exceptional -
- Harshad (9/5): Superb - The privacy of the villa and also the buggy that was provided to move around. Nil
- Senin (9/5): Superb - Very conducive for family stay. The staff are very friendly and prompt in service. Very good view of the sea and receives sea breeze all day long. Nil.
- Sareen (8/5): Very good -
- Sandrine (9/5): Amazing views and relaxing place. Great for family - The private pool and the view is amazing The beach nearby is beautiful The room services is fast and excellent The buffet breakfast is average. It will be better to have a la carte where everything is fresh.
- Jacqueline (9/5): Exceptional service crew from hotel . View was fantastic! - Private pool facing the sea . Tranquil and clean Nil
- Sara (9/5): Beautiful, well-kept, relaxing. - It’s as the pictures, spacious, clean and well-maintained. The views are as shown, sea view from. 3 sides. If there is no housekeeping, the place will not be so nice to live in, as the leaves will fall to the pool and the rubbish not cleared.
- Linda (8/5): Very good - The villa was very comfortable and perfect for a family vacation. The kids could enjoy the pool, while the others could keep an eye on them from the inside or the sunbeds. In addition, the fact that they give you a buggy to go around the resort is very convenient as well. That there was no Indonesian restaurant at the resort. There was only the option to order some Indonesian dishes at the western restaurants. For that reason we had to go to another resort to have Indonesian dinner.
- Christine (8/5): Family Vacation - Hotel staff at reception, housekeeping and bell service were superb. Extremely helpful and service oriented. They made us felt comfortable and were attentive to our needs as we were travelling with an elderly requiring assistance. There are bathrooms in each of the rooms and view spectacular. Villa is rather dated. Would be nice if there's a jacuzzi section in the pool.
- Hyyoong (9/5): Great retreat with family - Villa was superb and very clean Staff was super friendly Sea view was nice Private pool was well maintained Ride-your-own buggy service was very cool Free wifi was very poor, possibly due to far-off location from the main hotel center Breakfast buffet options were so so only
- Xinyue (9/5): Superb -
- Carman (10/5): Exceptional -
- Liyiana (10/5): Exceptional -
- Anita (6/5): - Cockroach inside villa. Staff are friendly and helpful. But the property needs maintenance.
- Leanne (3/5): We will not be returning to this resort- Disappointing stay - Food was acceptable- Pricey Be careful as what they advertise is not what you get- I am always in prior contact with the places we stay at- email/phone We were told that we would have the mini bar replenished daily which was inclusive of beer, soft drinks and water. This was not the case. It was 2 sprites, 2 cokes and 2 beers for 7 people staying in the villa. There is no where near to buy food and drinks from- only the resort- They are expensive! We are not sure as to why there is a kitchen? There is no dishwasher, or tea towels sufficient to clean up nor can you buy actual food to cook with. When we enquired how close the nearest grocery store was- it is a 45 min drive there & 45min back! We were also advised that the Villas would have a personalised host service. This is not the case- There is no one- you are on your own. No one checked up on us to see if we were ok or needed anything. We had 3 Villas booked out! The resort is very quiet- No one around. The activities such as horse riding were not operating- There was always an excuse as to why. Do not ask for the BBQ at the Villa- We made the mistake of requesting this option as we have had this option at many other resorts we have visited. Not only did you need to pay for the BBQ, chef & Coal- they expect you to pay per chair and tables they were going to bring in. The food was cold and not edible. This was over $1000 Aud for 13 people and that is not including our own drinks we purchased. Internet is not good at all. Ensure you have your own means of internet if you require it. It is such a shame that this resort is in the state it is in. Minimal people there for our entire stay- It is a huge resort! Perhaps if they were not so focused on making more money off the travellers and actually provide a great service- people would recommend for their friends/fam to visit. Very overpriced for what they provide. Many other resorts on the island that may seem pricey before you go but everything is included.
- Leanne (3/5): It is quiet for a reason- There may be better options on the island - we will not visit here again - The food was great- The only option for food is at the resort and it is very very expensive. We did not mind paying for the food as it was decent. Be careful as what they advertise is not what you get- We were told that we would have the mini bar replenished daily which was inclusive of beer, soft drinks and water. This was not the case. It was 2 sprites, 2 cokes and 2 beers for 7 people staying in the villa. There is no where near to buy food and drinks from- only the resort- They are expensive! We are not sure as to why there is a kitchen? There is no dishwasher, or tea towels sufficient to clean up nor can you buy actual food to cook with. When we enquired how close the nearest grocery store was- it is a 45 min drive there and back! We were also advised that the Villas would have a personalised host service. This is not the case- There are no hosts- you are on your own. No one checked up on us to see if we were ok or needed anything. We had 3 Villas booked out! The resort is very quiet- No one around. The activities such as horse riding were not operating- There was always an excuse as to why. If we were staying in the other parts of the resort we do not know how we would have spent our time- Cramped in a little room. Do not ask for the BBQ at the Villa- We made the mistake of requesting this option as we have had this option at many other resorts we have visited. Not only did you need to pay for the BBQ, chef and Coal- they expect you to pay per chair and tables they were going to bring in. The food was cold and not edible. This was over $1000 Australian dollars- The biggest mistake we made- Internet is not good at all. Ensure you have your own means of internet if you require it. It is such a shame that this resort is in the state it is in. Not many people there for our entire stay- It is a huge resort! Perhaps if they were not so focused on making more money off the travellers and actually provide a great service- people would recommend for their friends/fam to visit. Very overpriced for what they provide. Many other resorts on the island that may seem pricey before you go but everything is included.
- Emma (10/5): Exceptional villa with pool & views - the photos don’t do it justice. - It was exceptional, a beautiful well-appointed villa in a gorgeous location. The villa was really spacious with three indoor & one outdoor bathrooms. It was extremely clean and plenty of towels were provided. The infinity pool afforded a great view over the bay and there were plenty of seating options provided. The villas sit within the wider Norway’s Gardens resort, which is actually made up of five separate properties, so we could choose to eat at any of the resort’s restaurants. The food was good, mainly what you’d expect at a resort (buffet breakfast, sandwiches & salads for lunch) but there were plenty of Indonesian options and the Spice restaurant (Indian) was delicious. We loved the over-water bar & its cocktail selection & friendly bartender. A golf buggy is provided for the villa which was really handy (it would be a lot of walking if you didn’t have it) and which my late-teenage boys loved. There was a huge range of activities if you wanted to be active - we jet-skied, played ten pin bowling, did archery and target shooting, released baby endangered Hawksbill turtles. The resort is set in lush jungle and gardens and we enjoyed views of the wildlife (monkeys, bats, squirrels & butterflies). The villas exceeded our expectations and we will definitely stay here again. Nothing, it was amazing. The only thing that surprised us was how quiet the resorts were during the week. This place appears seriously under-rated.
- Bensam (9/5): Superb -
- Mick (9/5): A very relaxing 3 nights for the family. - Beautiful house with great view and complimentary buggy. Mosquitoes near dusk and the shower water pressure could be higher.
- Pinky (10/5): Exceptional - It was an amazing stay amidst beautiful surrounding, excellent seafood restaurants, in room spa service and a very courteous staff. Breakfast spread could have been better.
- Aaron (8/5): Very good -
- Choudhury (9/5): Overall it’s a very pleasant and relaxed stay. - Property is very good and vast with lots of activity. Really good for fun and unwind. Choice food is very limited. Also quality is not vey appealing. As transport is troublesome, there should more food option with better quality.
- Gasim (7/5): Good -
- Michael (10/5): Exceptional -
- Siva (8/5): Very good - phone connection wasn’t working well initially (twice). bit expensive
- Cj (9/5): Great pool villa for a weekend getaway with family. - Great pool villa for a family weekend getaway. The pool was very enjoyable and the nearby beach is excellent. They give you your own buggy to navigate the sprawling estate, so getting around is not an issue. Food is alright, and the Calypso bar is great place for a nightcap. Staff is very courteous and eager to help, which is a big plus (their English language skills were also better than expected). The wifi didn't work properly in the villa throughout our stay despite the staff's attempts to fix it. Some of the estate facilities are not up and running for some reason (perhaps still in the process of re-opening from the COVID days). Food is quite pricey.
- Matthew Guy (8/5): - Service was noticeably good which made the stay very enjoyable Villa’s are large and comfortable not 6* but very acceptable the pool was great
- Hang (7/5): nice family time - pool and privacy not enough F&B
- Himangi (7/5): Great place, great location, still getting up to speed post covid - 1) The resort has some good restaurants and a decent food selection. 2) overall staff is helpful and attentive 3) villas are clean and well maintained 1) the auto car has to be self driven if you have a villa. this is dangerous and you are risking any accident as it’s a small battery operated car you are driving between villa and different resort facilities. specially challenging if you have young kids. this is probably becuase they are understaffed post covid, but still a challenge for visitors. 2) some facilities are not open. like the bowling alley. 3) while cleanliness overall is good, the towels in the villas are not sparkling white. they look like old towels in multcolors. this is a put off if you are paying so much for a luxury villa. 4) internet is super slow and does not work half the time. we called the technician multiple times and they did come, but internet sucks.
- Fernweh (8/5): Very good -
- Kelvin (9/5): Superb - Warm and friendly staffs. Spacious and comfortable accommodation. Mosquito problem in and outside of villa.
- Ankur (8/5): Very good -
- Anonymous (10/5): overall very nice stay and enjoyed the holidays. room fares are expensive - ambience , greenery, quite property expensive
- Mark (8/5): Very good -
- Jane (7/5): beautiful location. incredible vista from Indra maya beach front villa. could be a first class resort if updated and mo - staff so friendly. view from villa beaches golf buggy villa needs updating lots closed due to after effects covid so difficult difficult to communicate requirements no smart tv
- Tan (9/5): Super charming experience. - I am totally impressed by the all the service staff. Everyone is so professional and friendly. It is a trip after the pandemic to give my family and opportunity to take a break and the hospitality we had received really made us feel safe and welcome!
- SUNMI (8/5): - 18년전에 방문했을때 너무 좋은 기억이라 다시 찾았습니다. 그때 모습그대로 변함없이 아름다운 빌라였습니다. 그런데 오래된 만큼 노후된 부분은 보이는 것은 어쩔 수 없었네요.
- Verified traveler (8/5): 古いが次第点 - 正直なところ建物・設備は古いが、主要なところは清潔にメンテナンスしてあり、そこまで気にならない。朝食は残念なレベル。スタッフのサービスに問題なく、プライベートプールのコンディションは良好、無料でつくカートは非常に便利。総合的には、やはり前述の古さ等から宿泊料の高さが否めず、リピートするかというと考えどころ。
- Sze Sze (8/5): - 渡假村員工熱情友善，床褥非常舒適。只是沒有提供淋浴露。
- Hudson (6/5): Seaview pool villa - Villa has a nice view but that was it. WiFi broke down twice and the hotel was definitely showing its age. Maintenance and attention to detail was also lacking.
- Hulk (8/5): - プライベートプールは最高でした。 また、各部屋にあるクラブカーは移動に役立ちました。 ほとんどを施設内で完結できて、ゆっくり過ごすことができました。
- Verified traveler (4/5): Over priced villa. - It is an Overly priced villa with a poor view. The pictures on the sites are not even close to the real villas. Its all dirty , poorly maintained & highly disappointing rooms.
- Verified traveler (10/5): - 従業員の笑顔での対応がとても良いです 客室に一台貸し出しのバギーが充電不足で途中で止まりかけたの見かけた従業員が 連絡をして助けに来てくれました 施設も従業員良く大変満足した宿泊でした
- GRACE (10/5): Nice, Pampering trip - Pleasantly surprised! My trip came with private car transfer to the Ferry Terminal and my villa came with a private bugee for us to use. We could also choose to have our breakfast delivered to our villa with no extra charge! The staff all very accommodating & very courteous. Will come back again! Good for a relaxing family holiday or couple getaway.
- Verified traveler (10/5): 静かなホテル - 部屋はとても良かった。 部屋のスリッパが汚かった。
- Wi San (8/5): Nice villa ideal for family or couples or friends - Good stay . Had an enjoyable memorable stay with my extneddd family :)
- Gally (10/5): One of the best hotels in asia - We had a nice viewing from our villa. Furthermore, we spent peaceful time in our villa and resort.
- Verified traveler (8/5): - There is a major difference in the staff's attitude before check in and after checkout, it is terrible after checking out, the breakfast is'nt nice, there should be improvements to it. After the checkout, the staffs are unwilling to help, example: asking the staff nicely to send us from resort hotel to the main hotel by the buggy ( the car ) they did not want to and asked us to take the shuttle bus which also arrives at the same location . Before checking in n and during the process, everywhere we went to, there will be a buggy driver sending us , service was excellent. The staffs should not behave that way, 2 faced . Bad experience but overall still alright.
- Yu shu (8/5): Successful Proposal Executed! - I planned a surprise proposal for my fiancée (past girlfriend) in this accommodation (Bintan) and fortunately it was a success!. Truth to be told, the price is exorbitant and I guess this is the rate for such accommodation in Bintan. Besides the cost, I am quite satisfied with the overall ambience, the private pool especially was a delight to have in the villa. The scenery was magnificent at certain times of the day, overlooking the sea and definitely making an excellent background for photo-taking. Basically you pay the price for the view, the privacy and the relaxation sensation (away from Singapore) on that island. I was reasonably satisfied with the customer service provided so this is not an issue to worry on. There are also other downside (apart from the cost) to the stay such as their furniture which look slightly run-down and old. If you are on a tight budget, I would not suggest you to consider choosing Bintan Villas as your preferred accommodation. But if you are looking to give your girlfriend a surprise proposal, this is indeed one place which you can really consider one-off.
- Yongyi (10/5): Great Villa with personal buggy - The personal buggy was a win for me. Added on greatly to the convenience of moving around. The pool was fairly clean, we did not have much issues with mosquitoes or other insects given that we were surrounded by trees. The restaurant choices could be better in my opinion but it did not really bother me much. The fully equipped kitchen is also a plus point for me! Big thumbs up. Will definitely recommend it to my friends and family looking for a short getaway to Bintan.
- Jenny (8/5): Nice private pool - My family of 6 stayed at the 2-bedroom villa with a private pool. My boys love the pool and swam for all the 3 days we stayed there. We got Blowfish 7 which is a slight disappointment as it was not sea facing but nevertheless the pool made up for it. It was a decent lap pool with the deepest end at 1.5 m and the pool was well maintained. Understand some complaint about the villa being old but for us, it is fine so long as it is clean. We read about mozzies and I brought my mozzies repellent along and didn't hear anyone got attack!
- John (10/5): Beautiful beach- relaxed atmosphere - I came to this resort for 2 nights as part of a holiday in Singapore. I booked via the internet and rang to confirm I would be picked up at the ferry terminal. I suggest pay the extra to travel Emerald class on the ferry as it makes things so easy. Everything went smoothly with my booking. The hotel staff were all helpful. In some cases the english language was difficult for them to understand and repeats were necessary. We really enjoyed the breakfast venue and the beach shed for drinks in the afternoon. In the villa some things were slightly damaged such as the arm on a chair or a tap fitting, but this did not detract from the beautiful surroundings. The villa is spacious and it was fun to travel the resort via our own golf cart. The beach is divine in the late afternoon, and having a private pool suited us as well. Overall a very relaxing place and I recommend it if looking for a get away from Singapore.
- Elaine (4/5): Will never return! - The villa was very old and worn. We usually stay at Blowfish 2 but this time they gave us Blowfish 7. Do NOT stay here because the pool is situated at the side of the villa facing the villa wall or the jungle. Blowfish 2 is the villa that is featured on their website with the villa and pool overlooking the sea. The service at the reception sucks so try not to have to deal with them or your holiday will be ruined. I will not return even though I've been coming once a year for 5 years. This last trip was horrible beyond belief and my conclusion is that they ought to tear down Indra Maya and rebuild but it is apparent that the organization is hanging on by a thread as the villas are poorly-furnished and maintained. Will not be returning!
- ivychen (10/5): Perfect - Every villa has a golf car so we can drive everywhere. Convenient indeed! And the staff in the elephant park are really friendly. I love this place.
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