Royal Sun Hotel
Location: Gianni Paizi 36, Chania, Crete Island, 73100, Chania, GR
Star Rating: 9.2 Stars
Property Type: Hotels
About this Property
Unwind in the serene elegance of Royal Sun Hotel, your gateway to relaxation and luxury in the heart of Chania.
Spa and Wellness Retreat
Indulge in rejuvenating treatments at our full-service spa, offering an array of massages designed to melt your stress away.
Unparalleled Amenities
Take a dip in our seasonal outdoor pool or stay fit in the health club. Enjoy seamless connectivity with complimentary wireless internet access throughout the property.
Culinary Delights
Savor international cuisine at Royal Sun's restaurant, featuring a vibrant bar/lounge and a stunning pool view. Room service is also available for a cozy night in.
Experience the charm of Chania and let Royal Sun Hotel be your home away from home—book your stay today!
Important Information
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from April to November.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - anytime
Check-out: 11:00 AM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Health or beauty spa nearby
- Proposal/romance packages available
- Electric car charging station
- Health club
- Guest education on local ecosystems and culture
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Outdoor pool - seasonal
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Television in common areas
- Scooter/moped rentals nearby
- Health club
- Safe-deposit box at front desk
- Full-service spa
- Meeting rooms
- Tours/ticket assistance
- Wheelchair accessible parking
- Free area shuttle
- Snack bar/deli
- Snorkeling on site
- Free self parking
- Computer station
- Airport transportation - pickup (surcharge)
- Electric car charging station
- Water dispenser
- Private winery tours
- Proposal/romance packages available
- LED light bulbs
- Health or beauty spa nearby
- Horse riding nearby
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Change of towels (on request)
- Coworking spaces
- Well-lit path to entrance
- Stair-free path to entrance
- Vegetarian breakfast available
- Locally-owned & organized tours & activities
- Guest education on local ecosystems and culture
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Vegan menu options available
- Vegetarian menu options available
- Water-efficient showers only
- Accessible shuttle
- No accessible shuttle
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Twin room, Partial City View
2 Twin Beds
172-sq-foot room, balcony with city views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator, espresso maker, room service (limited hours), and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Free WiFi
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Local maps
- Laptop-friendly workspace
- LED light bulbs
- Change of towels (on request)
- Desk chair
- Meal delivery service available
- Energy-saving switches
-
Economy Room, Terrace
1 Double Bed
172-sq-foot room with a balcony
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV
Food & Drink - Mini-fridge, espresso maker, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, a down duvet, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Fenced private yard, playpen, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Terrace
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Yard
- Espresso maker
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- In-room playpen
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Local maps
- Laptop-friendly workspace
- LED light bulbs
- Change of towels (on request)
- Desk chair
- Fence around yard
- Meal delivery service available
- Energy-saving switches
-
Comfort Apartment
1 Double Bed and 1 Twin Bed
280-sq-foot room, balcony with pool views
Layout - 2 bedrooms
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator, espresso maker, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, a down duvet, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Playpen, safe, and laptop workspace; cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Low-height view port in door
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Espresso maker
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- In-room playpen
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Local maps
- Laptop-friendly workspace
- LED light bulbs
- Hand-held showerhead
- Portable shower seat
- Lowered peephole/view port in door
- Shower grab bar
- Change of towels (on request)
- Desk chair
- Meal delivery service available
- Energy-saving switches
-
Economy Double room with Partial City View
1 Double Bed
172-sq-foot room, balcony with city views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator, espresso maker, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, a down duvet, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Local maps
- Laptop-friendly workspace
- LED light bulbs
- Change of towels (on request)
- Desk chair
- Meal delivery service available
- Energy-saving switches
-
Economy Double Room
1 Double Bed
172-sq-foot room with a balcony
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator, espresso maker, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, a down duvet, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Playpen, safe, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- In-room playpen
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Local maps
- Laptop-friendly workspace
- LED light bulbs
- Change of towels (on request)
- Desk chair
- Meal delivery service available
- Energy-saving switches
-
Single Room, Sea View
1 Twin Bed
161-sq-foot room, balcony with sea views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator, espresso maker, room service (limited hours), and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Free WiFi
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Local maps
- Laptop-friendly workspace
- LED light bulbs
- Change of towels (on request)
- Desk chair
- Meal delivery service available
- Energy-saving switches
-
Double Room, Sea View
1 Double Bed
172-sq-foot room with a balcony
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator, espresso maker, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, a down duvet, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Local maps
- Laptop-friendly workspace
- LED light bulbs
- Change of towels (on request)
- Desk chair
- Meal delivery service available
- Energy-saving switches
-
Standard Single Room
1 Twin Bed
161-sq-foot room, balcony with mountain views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator, espresso maker, room service (limited hours), and free bottled water
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Free WiFi
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Local maps
- Laptop-friendly workspace
- LED light bulbs
- Change of towels (on request)
- Desk chair
- Meal delivery service available
- Energy-saving switches
-
Superior Double Room, Sea View
1 Double Bed
172-sq-foot room, balcony with sea views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV
Food & Drink - Refrigerator, espresso maker, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, a down duvet, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Playpen, safe, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- In-room playpen
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Local maps
- Laptop-friendly workspace
- LED light bulbs
- Change of towels (on request)
- Desk chair
- Meal delivery service available
- Energy-saving switches
Guest Reviews
- Aristos32 (10/5): Very nice hotel, clean, with big rooms. - Very nice hotel, clean, with big rooms. Room service is great, every day they refill our coffees. We can ask them to refill our water containers, thus saving plastic bottles. The staff is amazing, always smiling and nice. It has a huge pool overooking Chania town and a nice gym. We couldn't use the pool, as it was winter, but the gym we liked a lot. You better have a car to move around, but they also have a free shuttle to and from the city. Also they offer free laundly service.
- Deborah (10/5): - From beginning to end our stay was truly amazing The staff especially Maria and Nikos on reception were so so friendly and helpful Gorjuss hotel fantastic complimentary mini bus into town And back Rooms great. Complimentary wine. Slippers The Hill hotel restaurant fantastic service amazing food Superb breakfast buffet Thought of everything I would definitely recommend and I will certainly be visiting again
- Edwin Stephen (10/5): - I’m reluctant to leave a fabulous review as everyone will want to go there! It was our 4th visit to the hotel & it never fails to deliver on excellence, the staff are amazingly friendly & professional, nothing is too much trouble for them. The food in the restaurant is superb & the views over to the ocean are stunning, the nightly sunsets are priceless, love it there.
- scalcher29 (8/5): Beautiful Hotel - Beautiful hotel! Spotless clean, gorgeous pool, great breakfast, amazing staff, we will definitely be back! This was our 2nd time at Royal Sun, would highly recommend. Only drawback bedrooms are a bit small.
- ozmadmax (10/5): Best value in Chania - After a long flight from Oz, check-in was seamless—straight to our room with no paperwork or credit cards required, which we really appreciated. Our room offered a stunning view over the pool, Chania, and the sea, with unforgettable sunrises and sunsets. The room itself was well appointed, spotless, and housekeeping was consistently excellent. Breakfast was good value with plenty of choice, though the options were similar each day. The pool area was perfect for a relaxing day, with convenient food and drink service. The front desk staff were extremely helpful in arranging travel and offering local advice, and the daily shuttle bus to Chania was reliable and easy to use. Dinner and drinks at "The Hill" restaurant were great. Service, drinks and food were all of a high standard. Book for weekends as it does get busy. Overall, the staff were professional, well trained, and genuinely friendly, making the whole stay feel smooth and very well run.
- olgapolitou1 (10/5): Royal Sun was the reason to enjoy our holidays! - Royal Sun gave us the opportunity to have an amazing vacay experience in Chania..what to start from? The location..the breakfast..the restaurant in the roof the views from everywhere you spotted..the hospitality from all the people there from reception to the restaurant..all were so nice This hotel it’s called three star but its a 4star!! Thank you and when we visit again Chania for sure this is our hotel!!
- David (10/5): City views - A extremely clean rooms, beautiful views, upgrade to city view was definitely worth it. The hotel is too far to walk to town if that’s something that’s important for you probably choose elsewhere. However the shuttle busses are very easy and reliable. We used them every evening
- Rob (10/5): - Our stay at the Royal Sun Hotel was perfect. The room with the sea view and balcony was of a high standard, clean and comfortable. The Hill restaurant, where we ate breakfast each day, had a stunning view overlooking the old port and the sea, and was a delight to sit at each morning. The breakfast choice and quality was probably the best we’ve ever experienced. The pool was great with that brilliant view and plenty of chairs and sunbeds to choose from. All the staff were so friendly and good natured it made the stay perfect. The reception staff were always happy, willing to help, full of information and again probably the best we’ve come across. The hotel provides a shuttle mini bus to transport the guests to and from the town of Chania. We definitely recommend the Royal Sun Hotel if you are visiting Chania.
- Eric (10/5): - All the staff were super helpful and nice, enjoyed their free shuttle to Chania, well situated and quiet. Would highly recommend staying here, Maria at front desk is amazing!
- Lise_coops (8/5): Wonderful 5 day stay - Just back from a wonderful 5 days stay at the Royal Sun Hotel. As others have said this hotel is definitely more than 3 stars. The reception staff, in particular Maria & Emma, were super helpful, finding and booking us the perfect sunset boat cruise when all others were fully booked online and always checking in with how our day had been. We had a sea view room which was spacious with a huge, comfy bed and the sun lounger on the balcony was a great extra touch. The pool area was never overly busy and we were always able to get a lounger any time of day. The location was a little further out of town than we anticipated so the free shuttle is definitely worth booking (it gets busy in the evenings so make sure to book your timeslot ahead at reception) we walked back from the centre of Chania a few times and whilst doable it was definitely a workout especially in the heat! The breakfast buffet had plenty of options from omelettes to pastries and everything in between. Would definitely stay here again if we ever return to Crete.
- HelenJ1621 (10/5): - Stayed at Royal sun in June 2025 this is our 10 th visit can’t seem to stay away, wonderful friendly staff. The accommodation is very clean, rooms made up daily, food in hotel is excellent and free shuttle bus to take you to harbour if you don’t wish to eat in. Will be back again next
- MaxouetBabou (10/5): Super hotel, excellent staff!! - Emma, Maria, Nikolas and all the Reception Staff...what a Team!! I would like to thank you for the incredible work you did with us during our stay at the hotel. Thanks for the warm welcome, and all the help with restaurants, bookings, suggestions, 100% availability always smiling. You really are 5 Star Hotel levels, no doubts!!! Please say thanks to the patient driver of the shuttle. A big thank you to Giorgia and Vasiliki for the breakfast, and to Maria who I had the pleasure to meet last night. I had a quick dinner, but it was excellent!! When back in Chania, no doubts about the hotel!!!
- Mark (10/5): - The Hotel was very lovely and friendly staff excellent food with the shuttle bus it made it really easy to visit chania
- 414bernicef (10/5): Amazing Views - Excellent location, close to town. They offered free shuttle services. Very clean, excellent breakfast. Services set you apart from the competition..
- frecktripper (10/5): Tranquil - We visited the Royal Sun in May and thoroughly enjoyed our stay. As many have already said, this lovely hotel belies its 3-Star rating. We stayed in a ground floor ‘deluxe suite’ and it perfectly met our requirements; 2 bedrooms (one of which immediately became a ‘dressing room’), a comfortable bed, a well appointed shower/bathroom and a shaded terrace with direct access to the pool. The stand-out feature of the Royal Sun, for us, is the tranquility. The restaurant was never ‘busy’, there was never any rush for sun-beds in the morning - we were often the only people by the pool - the pool bar service was efficient and the whole area was kept immaculately clean and tidy by the hard-working groundsmen. The regular complimentary shuttle service means that guests have the best of both worlds; the view and peace provided by the elevated location AND quick and easy access to Chania Old Town centre. The staff are all, without exception, wonderful, but I would like to give a special mention to Maria at the front of house, to Vivi in ‘The Hill’ restaurant and to Manolis the ace mixologist! I have looked long and hard, and I can’t find anywhere on Crete that offers the same balance of quality, location, service and value for money - so we are already planning our return in 2026.
- aoifef113 (10/5): Crete wedding stay - I stayed here for 5 nights as I was attending a wedding nearby and I really enjoyed my visit. The hotel is clean and comfortable and the staff and extremely helpful and friendly. The breakfast buffet is delicious, there’s a huge selection every morning. There’s also a great shuttle bus service into the town nearby which goes regularly. I will definitely be back!
- Stephanie (10/5): - We had a wonderful stay with Royal Sun. The staff are wonderful and the food was incredible!
- Soo Kiow (10/5): Enjoyable stay in Chania - Best choice to stay in this beautiful resort with breathtaking view, day and night. Excellent staff service, great breathtaking, good breakfast, free shuttle to the city and free usage of the washer and dryer. Highly recommended.
- Verified traveler (8/5): - We stayed 15 days at the hotel, a nice stay. The room is small and I like it brighter, especially the bathroom, otherwise nice view, good service, a good restaurant and has a pool and sun deck. Nikos from the reception who is professional and super helpful makes up for all the short comings of the hotel.
- Eric (8/5): - This hotel is amazing, the only issue I had was with the hours for the gym. It didn’t open until 9am and from at 2pm till 5pm, then closed again at 9pm. While I understand the need to keep things quiet for other guests, it wasn't conducive for traveling. No early morning workout before breakfast.
- Rpatel74 (10/5): Attention to detail - Yesterday I booked 2 additional rooms & accidentally input the wrong dates, I put June in instead of July 2025. The hotel did not charge me although the booking was non refundable. I was messaging them back & forth as all 3 of us wanted sea view rooms. The customer service was outstanding. Very through & attentive. I wanted thank them for such a great service, they told me have I choose the correct dates to check, that’s when I spotted I made a mistake with dates.
- Michael (10/5): - Great service
- Jacqueline (10/5): First class, top hotel. - Everything about this hotel is wonderful. It's our second visit and we will definitely return in the future.
- decontee (10/5): - The restaurant
- Mark (10/5): - Great stay. The staff was very kind and helpful. The restaurant with the view was amazing. It was the best breakfast buffet we have had in a long time. Dinner was great to.
- Dy'Keria (10/5): - Stay was great staff and owner were super accommodating. My charger stopped working so the owner himself took me to the nearest store to get a charger.10/10 service
- Mason (8/5): - Service was fantastic, unfortunately my shower leaked and the restaurant was above my room though. Also, the Gym hours were disappointing. Amazing venue overall.
- mariasP3009LD (10/5): Excellent hotel - The hotel is very beautiful with amazing view and fabulous custumer service !!, huge thank you to Eva and Nikolas (reception) Michalis, Maria and Nikos (restaurant ) ,Thank you for everything!! The buffet was excellent very tasty with a lot of options!
- romnick (10/5): - The hotel itself is lovely and has beautiful amenities. The transport every 30 minutes to downtown Chania is a wonderful add-on, and the front desk people were all professional and had amazing service. My partner stayed here last year and this year again, and likely we will be staying next year
- Fabrizio (10/5): - Nice airport stop
- John (10/5): - The breakfast buffet was amazing. This was not expected and it was a very pleasant surprise.
- Lisa (10/5): - Room was spotlessly clean, the large sea view balcony was our favourite part! The pool was gorgeous and we loved being able to place orders to be delivered poolside. The breakfast was top of the line with unlimited options, both hot and cold, and it was served on the rooftop offering outstanding views. Dinner at the restaurant, The Hill, was outstanding. The shuttle service to Old Town was extremely efficient and reliable. I highly recommend this hotel! The only con was the teeny shower & would have loved some drawer space to be able to unpack.
- Brittany (10/5): - This was my favourite day of my whole three week trip. I had the most amazing time. I can’t wait to come back. I would say one of the nicest hospitality staff I’ve ever met!!!! Thank you so much. I can’t wait to stay again.
- MiMi58 (10/5): Wonderful, wonderful hotel!! - We loved this hotel! We opted for a room with a sea view and it was spectacular. The room was spacious, modern and very comfortable with a lovely balcony with an absolutely gorgeous view of Chania, the sea and mountains. The staff is welcoming and very helpful. The restaurant has the same gorgeous view with delicious food, including a free extensive breakfast buffet. The free shuttle to the waterfront is quite convenient and there are free washers/dryers for guests. Wonderful, wonderful hotel!!
- Jacqueline (10/5): - We had a fantastic stay. We had been recommended this hotel by a couple of friends. All the staff were friendly and helpful. We will be definitely returning.
- thefolly4 (10/5): Great Crete Break - Couple of weeks of total relaxation, staff so attentive, restaurant wonderful, pool great, blimey this sounds corny …. We had a great time , its a 12 minute drive into town with its own free shuttle, we had moped so just as quick , great view , lovely rooms and room service, if we come back to Crete we would love to stay here again.
- Steven (6/5): - The service was really unfriendly, with exception of 3 people. Getting room service was always an issue because of comprehension and if we did want to approach them their attitude just put us off. Rolling eyes and sighs whilst customers made requests at breakfast was absolutely shocking. I ordered a salmon salad and whilst it was lovely and Fresh there was a bit of plastic in the food.
- Inder (10/5): - Third visit to the Royal Sun, and tge best so far. Lovely clean hotel, fantastic food, spacious rooms and balconies with amazing views and just the best staff ever!
- PeterDavenport (10/5): Best visit yet!! - This is our third time at the Royal Sun and we just love going back to stay - it really is home from home. Like many of the reviews, the management and staff really make the stay so memorable. I have to give so much credit to Stefania and her wonderful team - from Eva, Emma and Maria on front desk right up to the fantastic super friendly restaurant team including Manta, Maria, Konstantina, Joanne and Harris. Sorry if I’ve left anybody out, but really they are all a wonderful bunch of people. Let’s not forget the housekeeping team too who are such a lovely friendly bunch and do a wonderful job keeping the rooms immaculate. The hotel is always super clean, the beds so comfy and the views - of course- stunning. We love the food in the restaurant at lunchtime too - so tasty with all fresh ingredients. You won’t find a hotel experience like this in Chania. It really is the town’s best kept secret. Needless to say, like so many people who come here, we will absolutely be back again. I cannot wait for next year, and thanks again for such a memorable stay.
- m88_t (10/5): Amazing experience - The best place for breakfast, brunch,lunch, coffee dinner etc..amazing view, spotless clean and the best service in town!!every time we visit it it’s we have the best time! There is the option to eat from the buffet.such a classy and with quality place!
- DannyF1992 (10/5): Great hotel - We enjoyed a fantastic stay at the royal Sun hotel. The staff were excellent theoughout. The breakfast was lovely. The free shuttle bus service to town was fantastic and runs until 11:45 in the evening. This hotel is above its 3 star rating and is the best hotel I have ever stayed at from a value for money perspective. Thank you for a great week in Chania
- 319tessb (10/5): Fabulous. Highly recommend 💙 - A fabulous hotel. Should be a 4*. Very pleasant and efficient staff. Beautiful design to make the most of the pool and city views. Tasteful decor. Quality furnishings. Large and comfortable bed. Fabulous, large, clean pool. We did miss the convenience of having a poolside bar for drinks and snacks, however, you can still use the pool phones to ring through to the (top floor) bar and order. And delivery comes within 10 minutes. Food and drink fantastic. And top notch breakfast selection. Would love to return. Highly recommend.
- OliLdn (10/5): Perfect stay with breathtaking views over Chania - We stayed at the Royal Sun for a week in July to celebrate my partner's birthday. We had family staying at the hotel too and it was just perfect. Its views overlooking the bay and the old harbour were magnificent. The pool was huge and very well maintained, with bar service providing food and cocktails when required. The rooms were a little dated but well appointed, with a large private terrasse to watch those magical sunsets, bliss! What makes the hotel so special is the team and the care management takes in making each stay a memorable one. The front office team (Maria, Nikolas and especially Nota) were always on hand to greet us with a smile, help us plan our days, book the free shuttle service linking the hotel to the city centre (so no one had to drive down and could enjoy a drink or two without having to worry who will drive back). Emil, the main driver, was very nice and helpful too. The restaurant, located on its top floor with breathtaking views of the bay, was just amazing. We had breakfast included and again the team there was just fab, especially the hostess who was always on hand and super smiley. We also had dinner on three occasions at the restaurant, different ambiance at night, with dimmed lights etc. and a great menu with fantastic desserts. Upon departure we received a great farewell from the team and even little gifts from the hotel management (honey ointment produced locally). We couldn't fault it, we highly recommend this hotel and hope to come back one day - efcharisto!
- Trudipowell70 (10/5): The best 10 days - From our arrival to the moment we left, the teams here at Royal Sun wish to make your stay the most wonderful. Friendly, warm welcoming faces in a cosy modern atmosphere make it very easy to enjoy your holiday here. We stayed for 10 nights and the hotel is a fantastic base from which to explore the most beautiful, magical island of Crete. They offer car hire, but we had already booked ours. However, their rates are competitive and well worth considering. We booked a standard double garden room. It had all we could need. We didn’t require any holiday as we intended to be exploring each day, and it served us well. The rooms were always clean, fresh and well serviced. Any issue with the room was swiftly dealt with and without inconvenience. In addition, we hired pool towels at €10 each and could be exchanged at reception every 2 days. Breakfast was a delight! Lots of local food and dishes to try. Sofia was a beautiful addition to our mornings and explained breakfast items and how they would traditionally be eaten. I love to learn traditional foods and how they would be served, so her input was welcomed! Chef was working hard in the background…..but don’t forget to say good morning and thank you!! It’s hard work catering for us :) We chose to take the reception teams guidance and booked a fabulous tour with Uncharted Escapes. We did their Wine and Olives tour. Fabulous team and fabulous tour! We cannot recommend it enough! The restaurant was open for guests and always with a warm welcome. One piece of advice….don't eat like a Brit, eat like a Greek! We ordered way too much one evening but enjoyed our food immensely. The restaurant is open to external guests in the evenings so look to book should you wish to dine, although if you just wanted a cocktail whilst the sun sets they will find you a table. Oh my goodness…the sun sets from here are just breathtaking. The pool is lovely. There are a few sun loungers in a shaded area and there are phones to call to the bar for poolside service. We used the sun loungers out in the sun and it was very relaxing and hot. I’m sure this has been complimented on many a review but the complimentary shuttle to and from Chania is just the most perfect addition to Royal Sun’s hospitality. You book in a time slot to and from town at reception. All in all, we had a fabulous time at the Royal Sun, we already cannot wait to go back!
- Jessica (10/5): Stunning Hotel, would definitely go back. - Stunning hotel on top of hill. Definitely not walking distance to Old Chania but they have a shuttle that drops to and from which is great! Doesn't have an airport shuttle but taxi was about 25 euros. Stunning room, amazing balcony with views. I could have hung out there all night.
- Bhavi (10/5): - Lovely stay would recommend and return to stay if ever visiting Crete again
- Pamela (10/5): - Great service and an excellent stay before a morning flight. The pool is fabulous, as is the restaurant
- Christine (10/5): - The staff were all professional and friendly. The bed was very comfortable. The pool area was fantastic! The views were great.
- mary (10/5): - The pool and deck.
- Michael (10/5): - Second time staying there. Love the pool and restaurant. Easy parking. Close to CHQ. Free shuttle service to town.
- Stavros (10/5): - Not far from main town helpful great time
- Phoebe (10/5): - Staff was super friendly and helpful! We loved the free shuttle service to the city as well. We had a very early check out and they were kind enough to prepare breakfast kits for us and arrange a transfer to the ferry that morning. Honestly the view we had from the hotel was worth the money too! Would stay here again
- George (10/5): - Excellent service by all staff. Fantastic view and excellent food while also having great value
- Joshua (10/5): - Free shuttle that goes into town.
- Wale (10/5): - It was a Great hotel
- Vivek (10/5): Service is the highlight with pool - Perfect service and good value for money. Nothing fancy but consistent; while it’s a 3 star but could easily be rated 4 star.
- joan (10/5): - Wonderful facility. Remarkable staff
- E (10/5): - We wanted a hotel a short distance from the airport but still close enough to enjoy the city if we wanted to venture out. We did not leave the property that night. The restaurant was amazing along with its beautiful view. The room was quiet and clean with great amenities. We definitely will be staying here again but longer to have time to enjoy the pool as well.
- William (8/5): - Well located hotel with a great breakfast and helpful accommodating staff. Pool area was great as was the restaurant but the room was definitely starting to show its age a little so that would be my only criticism.
- Andrew (10/5): Outstanding Hotel. - Superb hotel with fantastic staff. Wonderful stay from check in to check out. Brilliant shuttle service to and from old town. Cannot recommend highly enough, Can’t wait to return!
- Sheila (10/5): - Best view!! Shuttle to old town and car rental on property! Staff is wonderful
- David (10/5): - a very nice hotel room was nice and the food was excellent
- Michael (10/5): - Staff is wonderful, views from rooms and dining room are stunning and the included breakfast is just delicious all around!
- mita (10/5): - Excellent views of the harbor from the
- robert (10/5): - Everything was excellent! The employees were very professional and always with a smile. The cleaning people as well!
- Pamela (8/5): - Beautiful pool and so nice to have a big patio with our room. The neighbours in adjacent rooms talked loudly very late into the night. And AC did not work
- Cheryl (10/5): - This hotel was up on the hill looking over the city. The view was spectacular. All the staff we encountered were very friendly. The breakfast buffet was excellent. There was a free shuttle to downtown very regularly through the day. We look forward to returning to this hotel some day.
- Samir (10/5): Excellent - Great hotel perched on hill with nice view of city and bay. Great room. The best breakfast - excellent food and selection - tables viewing city. Shuttle service is very practical. Excellent overall
- Tim (10/5): - This is an amazing hotel. Set on a hill high above Chania. You will not get a better view, and never get fed up of looking at it. Access to town is simple and provided by a regular shuttle. The staff on reception, in the dining area, on the shuttle bus are amazing. Nothing is too much for them. The pool area is great, again, views to die for. Quiet, and relaxing. Cannot recommend it enough.
- Maame Ama (6/5): - Comments on hotel are misleading, be ware of this. Check in was not a pleasant experience, the lady at front desk was annoyed from the moment I approached the desk.Requests about VIP perks were brushed off, not recognized or not available. The place was practically empty. The initial room provided had mold on the roof of the bathroom. The second room had the same issue and the third one was apparently all they had available. There was mold in there as well but not as visible as it was in the other two. It had clearly been painted over. My reservation was none refundable so I endured. The gym is dated and it was in a mess when I walked in there after check in. Decided not to go back in there. My room was cleaned daily but bring your own towel if you must stay here. The towels house keeping kept leaving me after the second day should be retired. The rooms are not soundproof, any movement or sound in other rooms could be heard in my room, as a light sleeper this was challenging. After an attempt on the behalf of Expedia to assist, I was magically provided wine and a plate of fruit mid stay. Even though the hotel is old, there is soo much potential but it’s poorly maintained. The wall papers in the three rooms I saw was on their last leg. Attention to detail could go a long way. The restaurant on 3rd floor had great views, service was slow but I didn’t mind. The staff in the restaurant were polite and the food was tolerable.
- Tiffany (10/5): - This hotel was great! Clean rooms, good view, comfortable bed, great breakfast. Staff was friendly and helpful.
- Peter (10/5): Another wonderful stay …. - Always a wonderful stay at this very special hotel. The views are incredible and unrivalled in Chania, but it’s the staff that really make your stay so special. They really are the most wonderful friendly team and it is always a pleasure to see him again and stay here. special, thanks to Eva, Maria and Nickolas.
- Priscilla (10/5): - We enjoyed amazing views over Chania from our balcony and restaurant. All the staff were friendly and helpful. The shuttle bus made it easy to get into town during the day and evening. All in all a very pleasant stay.
- JOYCE (6/5): I didn’t like how it was dealt with it. - I liked the place but it I have couple of points to comment on. First the walk to my room was extremely dark, and it was really scary to walk to hallway. Second, as I was in the room and taking a shower, someone opened the door and left the door open. I called the front desk and she asked me 3 times if I am sure that this happened! Why would anybody lie about something like this. I asked her to check with the cleaning lady, she did and called me back apologizing. But that is very unprofessional because why would she try to get in on the first place, how is she not informed that there is a customer in there. Then since she opened and saw that there is somebody in there, why d didn’t she close the door after her. It is just a very unprofessional incident that scared me a lot.
- Johnny (10/5): - Rooms where 5 star rating
- Verified traveler (10/5): - Wonderful hotel! The free shuttle service to and from the city centre was so convenient. The staff was very friendly and accommodating. The only negative was the mattress was a bit too soft for my liking. I would definitely recommend this hotel.
- Jamie (10/5): - The hotel had an amazing view of Chania and the sunset! The quality of the food at the restaurant was lovely. The shuttle to town is very handy and the drivers are always very helpful. They have bar service at the pool, our only con to that was the phone did not always work we had to try and call a couple of times before someone answered.
- Grant (10/5): - The Royal Sun was very accommodating. We had travel issues, coming in a day later after our reservation. At no additional cost they adjusted our reservation. The views are extraordinary from the bar/breakfast area. We thought the distance from the Mediterranean would be an issue. However, not the case. Views, food, and staff do an amazing job. The shuttle service to and from the hotel to chania was great. Nothing bad to say about the Royal Sun. Showers are a little tight! Everything else wonderful. Highly recommend
- Jimmy (10/5): - 5th time I stayed at this hotel. They could charge dinner to your room so you can only charge once in a stay. Fabulous pool for Greece. Pools are more rare than usual because of infrastructure. Also gets you out of the hustle of the city for a relaxing trip.
- Harry (10/5): - A great hotel with friendly staff. Highly recommended
- Alexios (10/5): - Its great view and the high level of services provided by the hotel staff
- Ann Marie (10/5): - Friendly staff and helpful with anything necessary. Free laundry on premises. Buy soap if didn’t bring any. 1 euro per pod.
- GENESIS (2/5): - My stayed was horrible. Housekeep was made a lot noise on the 3floor to the point of waking me up. One day housekeeping forgot to clean my room even I asked if they could come back because I was taking a shower which they agree to it. After noticing that they never came back I went to the front desk to request my room to get clean the front desk. The guy in the front desk seemed annoyed and said "it would have to wait because housekeeping is gone, and I guess one of them (hotel staff) have to do it. Which they never did. Shower were too small, and dirty.
- Ronald (8/5): - Had a stayed before. Room was smaller this time dining room was out of use. I am a little disappointed,
- Jacqueline (10/5): - Incredible staff, amazing food with lots of options. Clean, safe and lots of fun excursion opportunities! Small showers in some rooms, so make sure if you need space you book something other than a room with a stand alone shower. Other than that, everything is great!
- Peter (10/5): An absolute gem! - The Royal Sun is a truly lovely hotel, perfectly positioned and totally unique. Overlooking the beautiful town of Chania & the sea, the views are stunning. The staff really make it, especially in the restaurant where are they are warm & super friendly. Also, the cooking here is amongst the best I’ve had in Greece. The pool is peaceful and tranquil and sunbeds always available. Sometimes the dogs barking in the morning can be annoying, but not enough to spoil your enjoyment. Special thanks to both Maria’s, Roula, Nikos and Christos and to Eva at front desk who was super helpful when I asked to moved rooms. We will return for sure! Room tip: for the best sea views book a superior double, the
- Karin (8/5): Good choice! - Great location no offers regular and frequent shuttle into Chania. The description detail said it is 0.9 miles from the Allied war cemetery. It’s more like miles. All in all a great stay and excellent breakfast overlooking the city!
- Michelle (10/5): - Great location. Central to all activities. Ample parking. Great pool and restaurant.
- Virginia (10/5): - Amazing stay. Hotel staff was very helpful and the amenities provided were amazing. Beautiful resort and will be coming back in the future
- anthony (10/5): Great, as usual - Always a pleasnt stay at Royal Sun
- Mark (10/5): - I enjoyed my stay at Royal Sun. The hotel and facilities were all very nice and the vistas are amazing! It is a long way down into to town so if you like to walk to places it may be a challenge for some.
- Robbie (10/5): Highly Recommend! - Very welcoming and comfortable stay. Amazing facilities and food!
- Sinceo (10/5): - nice
- Zaharis (10/5): - Curtious staff, excellent location, very clean.
- Matthew (10/5): - This hotel exceeded my expectations. The staff were so helpful. The free hotel shuttle to and from downtown was amazing. Can’t wait to come back.
- Verified traveler (8/5): Holiday - It was great stay in Chania. Location is not perfect bit they have free shuttle to town and back. Sometimes services at the desk was a little bit rude and i had a feeling that im not able to ask something i need to know.
- Andrew (10/5): I would come back - Lovely hotel . Staff all incredibly friendly . Place was very clean . The breakfast was good and the hotel restaurant which we are at twice during our time was very good . Has beautiful views over Chania town as well. I would definitely stay here again
- Verified traveler (10/5): - Hotel bar and restaurant has a wonderful view of the city - staff are so friendly. They have a useful shuttle down to the town. The pool is not heated so don't expect to use it in off season! If you have noisy neighbours, you will hear them.
- B (6/5): - Positives: The rooms with ocean view also have a great view of Chania. Great view from the restaurant as well. They have a free shuttle to take you into town. Negatives: Their breakfast is not worth the €10. Now, the worse part for us for the smell of cigarettes in the so-called non-smoking room. It was very strong, but we were told they could not move is to another room.
- Mark (10/5): Great location, wonderful service! - Wonderful welcome and service throughout our stay. Every single member of staff treated us brilliantly. Will stay again.
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