Villas & Resort Luz de Luna

Location: Mz 2 Lote 14 Residencial Arrocito, Santa Cruz Huatulco, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 12:30 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Tour desk
• Fire extinguishers
• 24-hour security
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Bicycle-friendly property
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Bungalow

  This bungalow consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a refrigerator, kitchenware and a microwave. The air-conditioned bungalow provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Microwave
  • Private bathroom
  • Kitchen
  • Dining area
  • Dining table
  • Toilet paper

• Villa with Garden View

  This air-conditioned villa has a terrace and a private garden. It features 3 double bedrooms. There is a lounge with sofas and cable TV, and the kitchen includes a hob and microwave.

  Max Occupancy: 8 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Sofa
  • Dining area
  • Coffee machine
  • Linen
  • Dining table
  • Toilet paper
  • Cots

• Three-Bedroom Apartment with Ocean View

  This air-conditioned apartment has a terrace. It features 3 double bedrooms and a bathroom. There is a lounge with sofas and cable TV, and the kitchen includes a hob and microwave. It offers fantastic ocean views.

  Max Occupancy: 9 (7 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Sofa
  • Dining area
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Toilet paper
  • Cots

• Three-Bedroom Apartment with Garden View

  This air-conditioned apartment has a terrace, 3 double bedrooms and a bathroom. There is a lounge with sofas and cable TV, and the kitchen includes a hob and microwave. It has views over the garden.

  Max Occupancy: 9 (7 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Sofa
  • Dining area
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Toilet paper
  • Cots

• Four-Bedroom House

  This air-conditioned house has a balcony. It features 4 double bedrooms and 5 bathrooms. There is a lounge with sofas and cable TV, and the kitchen includes a hob and microwave. It also comes with free WiFi.

  Max Occupancy: 10 (8 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Sofa
  • Dining area
  • Private pool
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Toilet paper
  • Cots

Guest Reviews

• DAVID (10/5): -
• Janeth (10/5): - La vista, tiene una vista en el area de la alberca muy hermosa. Las habitaciones son amplias, cómodo
• Angela Odisea (10/5): -
• Maria Jose (10/5): -
• Emma (9/5): A magical stay with kind and attentive staff - The location was perfection! Our garden view villa was spacious and had beautiful art on the walls. The ac in the bedrooms worked great and the fans in the common areas were all that was needed to stay cool. The pool is situated in a lovely spot. You are a quick 5 minute walk to Playa Arrocito, which is very nice to swim at, especially in the mornings and evenings when it is less busy. The staff were friendly and helpful, and the cleaning staff did beautiful towel art that my daughter raced to her room to see after every cleaning service. They can do turtles, elephants, birds, and more! Really special. For nature lovers like ourselves, being out of town like this was spectacular, and it was an absolutely incredible property for birding - we saw over 15 bird species just around the property! We also saw a coati and more than one iguana in the neighbourhood, which was very exciting for my animal obsessed kiddo! It was a bit too bad that there aren’t more food options nearby, but we knew this when we booked and it is a quick and easy taxi ride into town! The literal only other drawbacks were that the mattresses were a bit firm for my hips, and there was a scorpion in our villa on arrival, however this was quickly addressed by staff and frankly gave my daughter an exciting story she will never forget, so in many ways it was a positive!
• Antonio guzmán (10/5): - La vista al mar muy hermosa Nada todo bien
• Fredy (10/5): - Excelente todo
• Sue (9/5): - Spacious, beautiful views, friendly and attentive staff. Loved it all!
• Michelle (10/5): -
• ricardo (10/5): En mi experiencia - La ubicacion es fenomenal El camino probablemente tomando la desviacion esta muy castigado Sedanes deben tener extra precaucion
• Silvia (9/5): Amazing view, friendly and helpful staff - I loved the view in the property and private pool! Not having a TV in the room or central AC.
• Ivan (10/5): Excelente la tarjeta - Todo es bellísimo, la ubicación es excelente, es muy cómodo y las camas son geniales Tuvimos un altercado con una persona de la villa y yo les sugiero que vendieran hielo y refrescos, las tiendas están muy lejanas
• Bill (8/5): Overall a very nice place to stay. - Location Size of the Villas Great staff A lot of stairs amongst the property which could be an issue with some but, well maintained.
• Brian (7/5): Great staff and location the rooms furniture could have been a bit better. - The location of the resort is 10 minutes outside Hualtulco, 7 minutes to groceries and a shopping center, 12 minutes from the airport. You are a block from a nice beach to swim at however the hotel also has a pool. The staff are great, friendly and helpful. The living room area/common areas were furnished with patio furniture which was fine for dining room table but uncomfortable for the living room. We didn't spend much time in the living room but when we did it wasn't comfortable. The bedrooms and main room could also have benefited from a towel rack and an additional table or two for space to put your keys down etc.. Essentially minimalist furniture. Though the beds were comfortable and closets were fine. Also though not a big deal for us, come prepared for stairs, the complex is on a hill and our room had a minimum of 2 flights of stairs regardless of which way you went. Not a big deal for us but could be for some.
• Christine (10/5): Exceptional - Excellent staff and beautiful views! It was far from town.
• Dave (7/5): Good - Views of the ocean were spectacular and the apartment was spacious Quite remote - be prepared to have to get taxis. Only one bathroom for up to 7 adults. Kitchen facilities quite sparse - no oven
• Berenice (8/5): - Algunos detalles que me gustaría que mejorarán . Televisor en el cuarto principal y baño Basureros en las recamaras Chapoteadero.para niños ( solo tiene una alberca y es para uso de adultos .)
• Beyda (10/5): We loved it. - Its privacy and peacefulness We had to report that the AC in two of the three rooms in the villa weren’t working.
• Lorena (10/5): Exceptional - The villa was very nice and cozy, the reception staff superb Argelia was very pleasant and helpful. Definitely will return to Luz de Luna Hope to rent in a lower floor the stairs was a little hard for us middle age people
• Antoinette (10/5): - The restaurant had good food and service.
• Sasha (8/5): The location was spectacular, the house is beautiful. Location was nice and quiet out of town but it was easy and a quic - The views and space provided were excellent. Three of the rooms were large and had very comfortable beds, the one downstairs is smaller but also lovely. Very clean throughout. Minimal equipment in the kitchen for such a large house with only two small couches in a spacious lounge room and no washing machine. We went and purchased glasses and kitchen equipment for during our stay.
• Jon (8/5): Very comfortable family place to explore Huatulco. - The apartment is beautiful, spacious, breezy and well equipped, and has incredible views. The staff were very helpful. The cleaning staff made amazing little animal shapes out of the towels, which the kids loved. The pool is very nice. It was easy to park just outside and the reception helped us to book taxis whenever needed. At night, Carlos was there to open the door. The Bays of Huatulco are amazing and really worth visiting. The closest beach (Arrocito) was very full and not that nice. For everything else we needed a car. Still, we would recommend the place for families.
• Bill (9/5): Overall very good value ! - Great staff! Beautiful spot with exceptional views. Close to a very nice beach with service. 😎 Cobble stone walking areas are a little challenging and a lot of stairs. Very manageable but for older people could be something to be aware off.
• Raymundo (10/5): - Me gustó el servicio, instalaciones, solo hubo un fallo con el agua caliente que no resolvieron el problema en la estancia
• Esmeralda (10/5): - Excelente muy buena vista
• Ignacio (8/5): Great experience for families. Close to beautiful beaches. Nice staff. - Very nice staff, always trying to help. Nice size of appartments. Nice swimming pool. Comfortable beds. Good condition in general. Towels provided for pool and beach. Convenient parking. Equipment was scarce and insufficient. Expensive for what it is, although it is probably due to the special dates (around New Year's eve).
• Tanya (9/5): Superb - The location, the staff, the amenities.
• Cristina (7/5): It could’ve been better for the charge. - The views, the pool and the garden, everything clean and with maintenance. It’s really hot, they don’t mention that the ac is only in the bedrooms so I was always sweating on the living room, we rented the master house and never imagined that it will not have any ACs at all.
• Luna (8/5): Very good - Beautiful view Really hot in the living room, dining room and kitchen area
• Claudia Alejandra (6/5): - Los departamentos no cuentan con aire acondicionado por lo que la sala cocina comedor y pasillos al igual que la regadera son extremadamente calientes y aunque cuenta con abanico de techo no son suficientes, no se nos proporciona información sobre si contaban con servicio se alimentos lo unico que vi fue una maquina expendedora de refrescos, la señal por la ubicación no es la mejor y el servicio de internet con el que cuentan es un tanto deficiente, no tiene acceso a playa y tristemente en la propaganda pareciera que si cuenta con playa
• Sandy (8/5): a basic, no frills location in a great location at a great price with lovely staff - location, we’ll maintained, friendly staff and clients furnishings are basic and not that comfortable . bed is fine. kitchen equipment is basic . wifi access is sketchy
• Carlos (10/5): - Good
• Elizabeth (5/5): They can upgrade and change some of their personal - I liked that it was a villa and we needed three rooms since we traveled with our two children. It was clean, During our first hours there we open one of the windows to let air come in, and within minutes the receptionist knocked on the door and ley herself in. My husband was downstairs and I came downstairs and told the lady to please not enter with out us opening the door. She said to close the window and if we were not the to turn off the ac in the rooms, she was rude, and after half an hour we noticed the ac on one of the bedrooms wasn’t working and she said why didn’t we report it when we got there. I told her we just got there 30 minutes before, and that her job was to check everything was working before guests got there. Her attitude was really annoying and not professional. There’s only ac in the bedrooms but not downstairs I was expecting a little bit more, the pool is small and not clean.
• María del Carmen (6/5): Bien - Bien, solo le falta un acceso directo a la playa
• Maria (10/5): Exceptional -
• LeeAnna (10/5): Breathtaking views! - What a beautiful place! We took a taxi to get there, it’s not far away from town, just a few minutes. The views from the top floor apartments is breathtaking. Excellent food vendors outside the hotel and the beach is a minute or so walk away! Very quiet at the pool. Would stay there again!
• Verified traveler (10/5): - Instalaciones limpias. Amplias. Con todo lo necesario.
• Verified traveler (10/5): - I love the views... everything was perfect...
• Verified traveler (10/5): - En general muy bien Solo en algunos pocos lugares falta dar mantenimiento en barandales, ventanas
• Blanca (10/5): I love the view from my room - All the people that work in this please were very amazing
• Jose G (10/5): - It was amazing! The view is great and the location is perfect since there is a beach at a very close distance.
• Verified traveler (8/5): - Limpio y tranquilo au.que un poco lejos. El lugar esta bonito pero xon acceso un poco difícil.
• German A. (8/5): Nice vacations - It was a very good vacation with the family.
• German A. (10/5): Great vacation - Everything was great at las villas
• Verified traveler (10/5): Amazing place for a big family - The villas were spacious and the location was a 5 minute walk to Arrocito Beach!
• Jessica (6/5): - This hotel left us unimpressed. Very boring no color or art on any part of the hotel. We rented the three bedroom apartment. It was nice and spacious but I didn’t like they only had air in the bedrooms. It wasn’t a terrible stay but just forgettable.
• Hugo A. (10/5): Huatulco de lujo - La villa que nos toco estaba espectacular, con balcon y terraza, tres recamaras todas con aire acondicionado, sala muy amplia, comedor y cocina equipada. Recepcion rapidisima sin complicaciones. Unico pero es que esta en una area poco lejana, necesario transporte. Pero sin duda regresare
• Ernesto (8/5): - Internet was down the whole time, a/c in my room didn't work
• Verified traveler (10/5): - Liked the view and the great customer service , also very helpful with transportation and planning what to do in area and where to go. Friendly staff enjoyed our time there.
• Deidra (8/5): - Hard beds, cobblestones can be difficult to walk on.
• Verified traveler (10/5): - TODO LIMPIO, BONITAS INSTALACIONES, SOLO UN DETALLE EN LAS VILLAS NO HAY HORNO DE MICROONDAS.
• Erin R. (10/5): Every thing we wanted! - The apartment was perfect and had every thing we needed and wanted. The front office staff was so helpful, kind and made our stay memorable and so comfortable. It was super easy to get around and the little beach/ cove near by is perfect for snorkeling and swimming. Next time we plan to bring our adult children to share this magical place. The pool, staff, views, and location are just fantastic!
• Joel ivan (6/5): Gracias por las atenciones - Un proceso déficil para la recervacion tuvimos un mal entendido pero de ahí en fuero súper agradable estadía!
• Bernard (8/5): - Basic accommodations. Comfortable and fairly priced. Easy access to town via taxi. Great staff that were very willing to help you in any way.
• Hilda (8/5): Susana is the best! - Nice rooms and great staff, especially Susana she is wonderful and was always ready to assist us. My only concern will be that they only have a/c in the rooms and when we were having dinner it will get really hot. The view was amazing though 😊overall I was very satisfied with my stay and my kids enjoyed the pool.
• Verified traveler (10/5): - Pues la verdar todo estubo perfecto limpio y buen servicio con las muchachas lo unico que no me agrado mucho fue que la television no tenia buena senal espero arreglen eao pero muy buen lugar boy a regresar un dia
• Martha (10/5): - Excellent we love this place very comfortable
• Ángel (10/5): - Muy buen lugar, muy bonito y al alcance!
• Verified traveler (10/5): Amplio departamento con bonita vista al mar - Muy placentera y serca del centro a 5 min en auto
• George (2/5): Hotel Luz de Loser - If you are American, or Canadian, I would suggest you avoid this place. It’s an old, reasonably well-maintained place with a great view, and very accommodating personnel. That’s it for the positives. It advertises “air conditioned”, which is true. But, the A/C is only in the bedrooms, and in my experience, they were little more than wall fans. Do you have any idea how hot the downstairs of these villas get when the temperature is 90 degrees outside? Probably around 80 or so. I was moved to another villa to no avail—same conditions. The place is rather isolated, with nothing to do but swim in the postage stamp size swimming pool. If you want to go to town (Crucesita, or Santa Cruz) you need a rental car or taxi. After 4 days of a 15 day vacation, I had to move to another hotel at my expense. They were not interested in a refund. Fortunately, Hotels.com was really good about this and refunded me the difference. Also, if you want to go to a beach, you can walk about 1/2 mile to Arrocito Beach, which is quite nice, but far from the best one for snorkeling. Restaurants? Fortunately, there is one, Oceans, at the condo called Cosmo near the beach. Other than that, back to the car, or taxi—every time! Not a good experience for me! Huatulco itself is fabulous, with a lot of reasonably priced hotels to choose from. Unless you like the idea of being somewhat isolated, I’d opt for a place closer to the city. By the way, a tax fare anywhere in the city is 30 pesos!
• Susanna (4/5): Bellissima posizione manutenzione pessima - Il resort è ad Arrocito ottima vista dalla piscina, la villetta e tenuta malissimo con divani e cucina sporchi, stoviglie sciupate bagni con perdite d'acqua e mancano le zanzariere.Nella vostra offerta la pulizia era giornaliera ma io l'ho avuta solo due giorni alla settimana con salviette sdrucite.
• Daniela (10/5): Hotel cerca de la playa con excelente vista! - Excelente departamento Esto es el valor agregado a hospedarse en un hotel Privacidad garantizada Alberca chica pero funcional Excelente vista panoramica hacia el mar Un lugar excelente para descansar Playa arrocito a 4 minutos caminando El centro queda a 10 min en taxi Lo malo es que cerca no hay nada comercial para comprar insumos y dentro del hotel no venden nada , cero alimentos , bebidas etc. Pero ; es un excelente lugar de huatulco
• Verified traveler (10/5): Super - Feliz
• andres (10/5): Excelente sevicio - Muy buena y excelente atencion y bonito lugar y gran experiencia, yo si regresaria sin duda todo es muy agradable y bonita vista y clima muchas gracias por su atencion y hospitalidad
• Juan (6/5): Bonito hotel y habitaciones, en general bien - Buenas instalaciones, pero la actitud de servicio en el hotel, no es buena. No dan toallas para los niños, no ponen jabón, papel, ni crema en baños, no hay servicio de bell boy y casi todas las villas y cuartos, el inquilino tendrá que cargar su equipaje por muchas escaleras.
• Joel (8/5): Nice quiet place FAR from everything! - The property was well maintained. Being the Off-season, prices were very low. No other services are offered, such as resturant/bar. It is a 15 minute drive to stores or places to eat/drink. Taxis were available most times, but it is recommended to rent a car. WiFi was non reliable most days.
• Teresa G. (10/5): Excelente - Estuvo bastante relajante y cómodo, a pesar de la lluvia logramos disfrutar unas mí y buenas vacaciones! Recomendable
• Verified traveler (8/5): Nice villa close to beautiful, uncrowded beach. - All very satisfactory, except both shower heads were broken and did not work well.
• Verified traveler (10/5): Excelente muy agradable y práctico - Muy agradable, cerca de playa arrocito todo estuvo perfecto
• Verified traveler (10/5): Limpio y cómodo - Muy buen hotel, lo recomiendo
• Verified traveler (10/5): Muy bueno - Excelente hotel y también muy amables, altamente recomendado
• Familia Bedia (10/5): Me parece muy tranquilo, familiar. - Nos gusto la estancia por lo alejado del ruido, las bonitas vistas y su comodidad. Aunque nos hubiera gustado algún servicio a la alberca, bebidas frescas y algún snack. TODO bien Saludos.
• Miguel (10/5): Gorgeous views - Amazing place for the price
• Verified traveler (8/5): Perfecto para la familia!! - Bonito y espacioso lugar para descansar con la familia!!
• Tania (10/5): - Everything was great rooms and beds were really comfy and nice good neighborhood the only bad part is that the first night of my stay wifi didn't work :(
• Zehm (6/5): Fántastica vista al mar - El hotel se ubica en un lugar muy privilegiado. Llegamos a la habitación con vista al mar y me dio cuenta que se trata de un departamento muy amplio, tiene 3 recamaras, sala, comedor, cocina, baño y un balcón. Al mismo tiempo me percaté que no se encuentra en un buen estado, todo parece ya gastado y viejo. La cocina y el baño parecen de un hotel muy barato, cosa que el hotel definitivamente no es. Esta primera impresión se confirmó al prender los minni-splits. Dos de los tres hicieron muchisimo ruido, y además no enfríaban de manera muy eficiente. La siguiente mañana lo comentamos con el personal del hotel y después de algunos arreglos, se decidió cambiar un mini-split, lo que signigicaba que de 5 noches en una sola noche el aire condicionado funcionaba como debía. Viajamos con dos adultos y tres niños y nos habían proporcionado por parte del hotel solamente dos toallas. Pedí un total de 5 toallas, pero no las obtuve. Primera nos dieron la tercera toalla, me quejé, discutí y se me concdeió una cuarto toalla baja la condicón que no se iba a cambiar. Parece que el hotel no tiene suficientes toallas para sus huéspedes. Por otra parte la vista desde el balcón es espectacular, hay una televisión grande y televisión por satélite. La alberca común es pequeño pero bonito, pero también le faltaba mantenimiento. El hotel se encuentra a corta distancia (5 min caminando) de la playa Arrocito, lo que es una gran ventaja.
• alejandra (10/5): Hotel agradable - Estancia increible. Personal amable ambiente tranquilo y perfecto para descansar al lado de tu familia

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