Mercure Valenciennes Centre
Location: 5 Rue Du Saint Cordon, Valenciennes, Nord, 59300, Valenciennes, FR
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Welcome to Mercure Valenciennes Centre, where comfort meets convenience in the heart of Valenciennes.
Modern Comfort
Enjoy a restful stay in one of our 87 air-conditioned rooms, featuring plush pillowtop beds, minibars, and flat-screen televisions. Stay connected with complimentary wireless internet access while you unwind in style.
Dining & Relaxation
Indulge in delicious meals at our chic bar/lounge, Le Flore, or choose from our room service options. Start your day with a sumptuous buffet breakfast, available on weekdays and weekends, ensuring you have the energy for your adventures.
Events & Accessibility
Planning a conference or event? Our versatile meeting spaces, totaling 646 square feet, can accommodate your needs. Plus, our prime location allows easy access to local attractions, including Valenciennes Town Hall and Parc de la Rhônelle.
Book your stay at Mercure Valenciennes Centre today!
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 12:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Guest education on local ecosystems and culture
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Wheelchair accessible
- Elevator
- Conference space
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Porter/bellhop
- Smoke-free property
- Express check-in
- Use of nearby fitness center (discount)
- Tours/ticket assistance
- Snack bar/deli
- Water dispenser
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Horse riding nearby
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Change of towels (on request)
- Change of bed sheets (on request)
- Locally-owned & organized tours & activities
- Showcase for local artists
- Guest education on local ecosystems and culture
- Double-glazing on all windows
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
Rooms Available
-
Privilege, Family Room, 1 Double Bed with Sofa bed
1 Double Bed and 1 Double Sofa Bed
323 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, double sofa bed, and free newspaper; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - No housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Sofa bed
- Room service (limited hours)
- Free newspaper
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- No housekeeping
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Classic Room, 1 Double Bed with Sofa bed
1 Double Bed and 1 Double Sofa Bed
269 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, twin sofa bed, and free newspaper; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - No housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Sofa bed
- Room service (limited hours)
- Free newspaper
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- No housekeeping
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Privilege, Family Room, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - No housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Room service (limited hours)
- Free newspaper
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- No housekeeping
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Classic Room, 1 Double Bed
1 Double Bed
269 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - No housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Free newspaper
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- No housekeeping
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Family Room, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
323 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryer
Practical - Safe, double sofa bed, and free newspaper; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - No housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Sofa bed
- Room service (limited hours)
- Free newspaper
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- No housekeeping
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Privilege, Comfort Room, 1 Double Bed
1 Double Bed
269 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - No housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Free newspaper
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- No housekeeping
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Privilege, Standard Room, 1 Double Bed with Sofa bed
1 Double Bed and 1 Double Sofa Bed
269 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, twin sofa bed, and free newspaper; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - No housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Sofa bed
- Room service (limited hours)
- Free newspaper
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- No housekeeping
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Classic Twin Room, 2 Twin Beds
2 Twin Beds
269 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - No housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Free newspaper
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- No housekeeping
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Guest Reviews
- François (10/5): - Excellent service !
- Stieven (6/5): - Heel erg gemiddeld. Enige echte plus is de ligging, vrij centraal in de stad. Personeel is vriendelijk maar de nachtwaker was gewoon afwezig (lag te slapen ofzo) waardoor ik moest lopen om mijn trein te halen. Kamer was gemiddeld qua comfort. Geen echte aanrader, maar ook niet per se slecht.
- Thomas (10/5): Godt totale med sødt personale - Godt rummeligt hotel med sødt personale
- Richard (8/5): - On the whole comfortable stay
- Eric (6/5): - Manque petite bouteille d'eau dans la chambre, pas de restaurant type encas sur place Le personnel se trompe dans la facture, voulant faire payer la chambre déjà payée sur le site
- Ludovic (10/5): Très bel hott - L'hôtel est très stylé et confortable Petit déjeuner varié
- Verified traveler (6/5): Tres chaud, rapport qualité prix a revoir en ce m - J’ai toujours passé de très bons séjours dans cet hôtel, et j’en garde généralement une excellente impression. Cependant, cette fois-ci, je suis obligé de signaler un point très problématique : cela fait maintenant plus de trois semaines qu’il fait plus de 26°C dans les chambres, et l’établissement refuse de mettre en marche la climatisation. La direction explique qu’elle n’active la clim qu’à partir du mois de mai, peu importe les conditions réelles ou les nombreuses plaintes des clients. Résultat : il devient extrêmement difficile, voire impossible, de dormir correctement. C’est vraiment regrettable pour un hôtel de cette catégorie.
- thierry (10/5): Très bien - Récupération du garçon Fin d'études Chambres agréable Petit déjeuner toujours excellent
- Verified traveler (10/5): Meilleurs rapport Qualité & Prix - Je séjourne dans cette hôtel tres régulièrement plusieurs nuits par mois. L'accueil est excellent, le petit déjeuné est très bien fournis. Les chambres sont confortable et calme. Le petit bémol est le parking, il est difficile de trouver une place dans la rue. Je recommande pour tout type de voyage.
- Carlos (10/5): - Good hotel, confortables rooms.
- Emmanuel (10/5): Bien situé - En plein centre de Valenciennes. RAS de particulier.
- Mathilde (10/5): God overnatning for familie - Fint hotel og meget venligt personale. Store og flotte værelser. Morgenmaden var god. Vi var heldige at få en gratis parkeringsplads lige udenfor døren, og ellers var der parkeringskælder lige rundt om hjørnet. Baren var ubemandet om aftenen, det var lidt ærgerligt.
- SOPHIE (10/5): Superbe hôtel - Super hôtel dans le centre-ville de Valenciennes. Les chambres sont propres et spacieuses. Le réceptionniste du matin, Jean-Marie, est très gentil et avenant. Les produits du petit-déjeuner sont de qualités. Nous recommandons cet hôtel.
- christelle (8/5): Bonne adresse - 1 nuit en mai 2024 pour une halte entre la France et le Luxembourg. Chambre confortable et bon petit déjeuner. En plein centre ville avec de nombreux commerces à proximité.
- Marion (6/5): Déception - Chambre classique sans plus, pas a la hauteur d'un 4 étoiles. Salle de bain très mal entretenue, calcaire, moisissures et amas de cheveux savonneux dans la baignoire... Linge (serviettes et draps)pas mal froissés, les serviettes de bain sont vraiment trop petites !! Dommage de ne pas mettre à disposition des carafe d'eau à la fontaine... On regrette également de ne pas avoir un lait pour le corps... Pour une nuit de passage ça passe mais pas plus. La gamme mercure a vraiment baissé en gamme ! Le seul + de cet hôtel est le petit dejeuner.
- Arno (6/5): - Een teleurstellend ontbijt buffet wat niet of nauwelijks aandacht kreeg van een of meerdere medewerkers,en de koffie is erg matig
- Nathalie (8/5): Niets op aan te merken - De kamer was ruim en comfortabel, mooi ingericht en bedden van zeer goeie kwaliteit. Heerlijk geslapen! Bedienden aan de receptie zeer vriendelijk en het ontbijt was van uitzonderlijk goede kwaliteit. Zeer tevreden over het verblijf.
- Patrick (8/5): - Les draps n’étaient pas impeccables et les lits mal faits Sinon l’hôtel est correct
- thierry (10/5): - Un passage rapide pour une affaire familiale Une belle chambre. Température idéale et pouvant être réglé ( dehors -4degres) La literie correcte. La douche spacieuse. Le petit déjeuner gourmand, Point discutable la télévision en fond sonore et visuel a 7 heures du matin ... Sinon très agréable séjour Le personnel très serviable.
- Kevin (10/5): Conseil - Très belle hôtel , très propre et service très agréable, personnel de réception très sympathique ces agréables de nos jours seul point négatif ces que l’hôtel ne possède pas de parking privé pour le reste parfait
- Vincent (4/5): - Beds are MUCH TOO HARD. They feel like sleeping on the floor. Totally unacceptable.
- Reiner (8/5): - Saubere Unterkunft und nettes Personal
- Lene (10/5): God standard - Super dejligt hotel - stort værelse en suite - gode senge. Venligt personale. Lækker morgenmad.
- Richard (4/5): Disappointing stay - Two things let this stay down. The first was a leaking toilet and constant sound of running water as the flush mechanism had broken and kept me up most of the night. The second I had limited time for breakfast and when I arrived many of the food dishes were empty (bacon and scrambled eggs etc.) and the wait delayed my schedule.
- olivier (10/5): Avis positif - Bon sejour Acceuil impeccable Petit déjeuner impeccable Chambre propre et agréable
- Laura (8/5): A place to come back - All good! Room service and breakfast were good :) Perfect service
- Florent (8/5): Tres bien, a recommander. - Equipe sympathique, qui a su s'adapter aux conditions d'exploitation particulières avec la situation sanitaire. Le système de repas en chambre est très bien organisé, avec choix varié et malgré tout de qualité. Petit bémol sur la clarté de l'accès au parking.
- Miriam (10/5): Génial - Personnel très agréable et serviable ! Chambre très spacieuse, propre. Hôtel proximité de tout. Je recommande
- BOUMAZA (10/5): - Très bon accueil , très propre et surtout très calme
- MAUNOURY (8/5): week end chaleureux dans le Nnnnord !! - Offre intéressante, petit déjeuner gratuit pour notre fille , proximité de commerces et restaurants : pratiquable à pied: seul bémol l’absence de parking dédié. Sinon la ville de Valenciennes est très agréable. Un super week-end en famille : à refaire et à conseiller 👍
- Verified traveler (6/5): - Hotel bien equipe. Mais situé pres dun restaurant discotheque. Donc jai eu droit a la musique de la discotheque une bonne partie de la nuit de samedi a dimanche. Pas possible de dormir jusqua deux heures du matin. La direction de lhotel doit gerer ce probleme.
- Noriyuki (10/5): Sehr angenehm - Es war kurzer Aufenthalt, trotzdem habe ich wohlgefühlt.
- Anne (10/5): - Bon accueil chambre confortable.. nous y sommes restes 2 nuits. Hotel calme bien situe
- Allison (10/5): perfect for business travel - The location is central and close to many restaurants. Rooms are spacious and clean.
- ERIC (8/5): 2 nuitées agréables - Séjour professionnel, hôtel très agréable et de très bon standing. Il est vraiment dommage de ne pas avoir été informé de l'absence de room service. Un Dimanche soir à 22h il est très difficile de trouver à manger sur Valenciennes... Prévenir les clients en amont serait très agréables pour prendre leurs dispositions...
- Jeff (10/5): - quartier au plein centre mais assez calm, chambre spaciux, parking a coté, tres bon rapport qualité prix
- Verified traveler (10/5): - Tout était nickel👌 chambre propre, ptit déjeuner impeccable
- Søren Eyrich (10/5): - Rigtig god service. Vi medbragte en cykel på en cykelholder bag på bilen og receptionisten havde bemærket det og tilbød at den kunne blive opbevaret indendørs natten over
- Verified traveler (10/5): Très bon ! - Hôtel propre, personnel très agréable, accueillant et arrangeant. Le confort est au rendez-vous. Séjour très agréable.
- Alexandre (6/5): - Très moyen pour le prix d'un mercure! J'ai du mal à croire qu'il s'agit d'un 4 étoiles alors que la moitié de la chambre est en pré-fabriqué!
- Jeff (10/5): - en plein centre de Valencienne , grand chambre spacieux et design, tres modern et lit tres comfortable, petit dejeuner tres complet, parking facile, tres bonne endroit
- Verified traveler (4/5): - Les insectes retrouvé dans la chambre relève un gros manque de propreté. Cuvette cassé et poignet de la baie balcon déboiter. Mise à part ca, personnel accueillant, rapide et satisfaisant.
- Verified traveler (10/5): - Lidt svært at finde parkering hvis man ikke kan komme i parkeringskælder pga højden(max 1.90) Super lækkert hotel med fremragende morgenmad
- Jacques (10/5): Un excellent rapport qualité/prix - Des excellentes prestations à un prix compétitif.
- Verified traveler (8/5): - The location is good, and the staff helpfulness and friendliness was super! The rooms were and very clean. An overall very good experience.
- Verified traveler (8/5): - Hôtel très bien situé au centre de Valenciennes. Il est très bien tenu, rien à dire au niveau de la propreté et de la gentillesse du personnel. Petit bémol, pas de parking, il faut utiliser le parking du centre commercial.
- Verified traveler (6/5): - Bonne literie Equipements defectueux:bouchon de baignoire pas adapté... La nuit beaucoup de bruit!!!
- Verified traveler (10/5): - Was a really nice stay. The front reception staff were very helpful, allowing a late-checkout and even helped provide french/english plug converters. The rooms are a nice size and organised in a very modern way. It's a long walk from the train station...perhaps 12 minutes or so...but well worth it. Thanks again for a wonderful stay.
- Craig (8/5): - Modern hotel in ideal location at the centre of Valciennes. The rooms are clean and bed comfortable. The service is of a high standard. Would definitely recommend.
- M. (10/5): - Personnel très agréable, accueillant. Chambre propre. Je recommande !
- Verified traveler (10/5): - Excellent location. Very helpfull staff. Beautiful city.
- Mark (10/5): Very nice stay! - The bed was very comfortable and ‘super king size’. The bedroom wall was well finished- not something I usually comment about , but if you have any interest in interiors, you’ll find a modern concrete finish with embossed designs. I love well finished concrete! So a classy hotel in a great part of town.
- Olivier (10/5): Bon séjour - Très bon hotel, très belle chambre. Malheureusement, Il manquait la machine à café, un tube de gel douche était déjà utilisé, enfin un seul peignoir de disponible. Petit déjeuner très moyenne qualité pour le prix de 16 euro. Il n'y avait plus de pain, ni d'oeufs brouillés et très peu de bacon. Il aura fallu environ 15 minutes pour que le buffet soit réalimenté.
- Verified traveler (8/5): Sehr gutes Hotel in ruhiger Lage. Empfehlenswert - Wir hatten nur eine Übernachtung. Aus dem Grund wenig zu berichten
- Verified traveler (10/5): - Très bien situé en hyper centre et cependant très calme
- Antoine (8/5): Retour à Valenciennes pour une nuit - 2 chambres réservées, la première pour un coupe, la seconde pour 3 personnes. Tout s'est bien passé, attention au personnel qui n'était pas présent quand on est arrivé.. avec une accueil vide, pas un chat.
- Verified traveler (8/5): Great hotel - Very friendly and helpful staff, quick check-in/check-out, clean room, spacious room, great amenities, quiet. Very happy with my stay. I would recommend it.
- Francois (8/5): - Hotel pratique, classe et idéalement situé Personnel accueillant Literie Confortable Petit dej excellent
- David (10/5): Warm and Welcoming Staff - The familiarity of a Mecure hotel (simple, modern European design) with the warm and helpful staff at Valenciennes made this a ideal place to stay the night. The rooms are clean, simple and all you need for a comfortable nights stay. Didn’t have drink at bar or dinner but breakfast was very good with delicious buffet options. Walking distance to some good bars/restaurants too!
- Béatrice (10/5): Rien à redire, c'était parfait ! - Superbe hôtel, très confortable et insonorisé avec vue sur la cathédrale et Thierry qui nous a reçu a été charmant nous racontant l'histoire de la ville de Valenciennes. Très instructif. Merci.
- bernard (10/5): - Hôtel à conseiller : accueil chaleureux et très bon confort
- Verified traveler (10/5): ras - Bon hôtel. rien à dire.
- Denis (10/5): Un des meilleurs hôtels de Valenciennes - Excellent Très bel hôtel
- Joel Taraud (10/5): Parfait - Chambre lumineuse, grand espace permettant de se mettre facilement à l’aise! Je recommande
- AURORE (8/5): Situation centre ville - Hotel centre ville, propre rénovation récente, seul bémol la difficulté pour se garer aux alentours l'hôtel ne disposant pas de parking
- Hans-Peter (8/5): Sehr Zentral gelegen - Mitten in der City gelegenes Hotel leider ohne Parkplatz, der aber von einem EKZ in der Nähe ist. Lokale etc. gibt es auch.
- bruno (10/5): - Bon Acceuil et bons conseils de la réceptionniste Petit déjeuner copieux
- Verified traveler (6/5): Un peu déçue - Hôtel bien situé et calme en centre ville Mais faute d'attention du personnel, le buffet du petit déjeuner était non réassorti après le passage d'un groupe de touristes d'un car... Dans notre chambre, la porte des WC ne fermait pas (erreur de conception) et la chasse d'eau ne fonctionnait pas.
- Lani (10/5): Nice hotel nice people - We arrive very late but the staff were amazing,very helpful and dedicated to make us feel good. The facility of the hotel were top quality.
- Laurent (10/5): - Rare de trouver un mercure aussi bien rénové à ce prix... Laurent
- Dara (8/5): - Good location in the middle of town, with restaurants and bars all within walking distance. On street parking a little bit inconvenient....Lovely stop on a long trip!
- Julien (10/5): - L'accueil à l'hotel a été irréprochable. Ce n'est pas le cas de la réservation sur hotels.com : alors que j'avais reservé 2 chambres les documents transmis a l'hotel n'en mentionnaient qu'une seule. Heureusement que lhotel n'était pas complet, j'aurais dormi dans la voiture !!!
- Pascal (10/5): Excellent hotel - Excellent hôtel; pdj varié et copieux;
- Tony (8/5): Trip to watch Paris Roubaix - 20 mins walk from the hotel in a central location with shops, restaurants and sites all nearby this hotel is in a great location. The hotel is modern so everything is well maintained and fresh looking. Our room was on the fourth floor and had a small balcony with a view of the cathedral - very nice. The room was a reasonable size and the bed was comfortable and clean. Nice big shower with just enough power. Towels are very thin and cheap feeling. Staff were curt and either unfriendly or they would just ignore us. This would be a great hotel for a business trip or city break, we were watching Paris Roubaix bike race and it fit our requirements perfectly. Not somewhere I would think of for a romantic break or family holiday though.
- Eric (8/5): Personnel agréable Sauf... - Arrivée á l'hôtel á minuit. L'homme á l'accueil est assis et ne se lève pas, il ne trouve pas notre reservation, nous l'avons pourtant enregistré et payé sur hôtel.com.Il nous propose donc une chambre en payant une nouvelle fois. Nous téléphonons au service client hôtel.com, la personne au bout du fil demande á parler au représentant de l'hôtel, Celui-ci nous remet alors immédiatement la clé de la chambre. Nous avons déjà connu ce probléme dans d'autres hôtels, généralement ils règlent le problème eux même et au minimum présentent leurs excuses.
- Callum (10/5): - A great hotel, extremely nice room with also very friendly and helpful staff. Only negative was no on sight parking but otherwise was a great hotel.
- ELIOT (10/5): HOTEL TRES BIEN SITUE CENTRE VILLE ET CALME - HOTEL TRES BIEN SITUE EN PLEIN CENTRE VILLE PRES DES BOUTIQUES DES RESTAURANTS LES COMMERCANTS TRES CHALEUREUX. WEEK-END TRES AGREABLE. NOUS SOMMES RAVIS. ON REVIENDRAS
- jean-francois (8/5): parfait - hotel calme. personnel tres accueillant. Il y a des restaurants juste à côté. A recommander
- didier (10/5): Excelent - vraiment. excellentes impression
- Verified traveler (10/5): - Es sehr schönes Hotel, zentral gelegen und doch sehr ruhig. Hilfsbereites Personal.
- Charlie (8/5): Gewoon goed - Prima hotel met goede service en prima ligging.
- Dorit (10/5): Mehr als man erwartet - Sehr zentral und zugleich ruhig gelegenes Hotel, große Zimmer, zweckmäßig ausgestattet, kostenloses Parkplätze in der Umgebung. Sehr gutes, für französische Verhältnisse geradezu sensationelles Frühstück. Insgesamt mehr, als die Bilder versprechen und man erwarten darf.
- Verified traveler (10/5): Great fo a short stay - We had a very nice stay at this hotel which is in a very central location just minutes on foot to plenty of bars and restaurants. Parking was easy on the local streets but it's only free at weekends. The staff here were very friendly and helpful and the breakfast selection more than adequate. Only negative was that the air conditioning was very difficult to control so the room was rather hot at night. We did open the patio door to let in some air but it wasn't ideal due to barking dogs etc. The restaurant next door was lovely and does great food.
- Edgardo (6/5): Great location, good value - The hotel is located in a nice area,next to a small shopping centre and many restaurants. The rooms are clean, but lack some basic items in the rooms, like real glasses and coffee cups. All they provide are cheap plastic cups. The beds in the standard room are not so comfortable, the better rooms are the privileged rooms, but even in those you still don't get a real coffee mug. The staff are very friendly and speak very basic English, but they were very helpful all along. If you are driving, there is no parking, but you can park for free on the street from 6:30pm to 9am. Overall is a great value, you can get great deals through hotels.com which includes breakfast.
- John (10/5): - Just a stopover between Luxembourg and Le Havre = but I had time for a little wander around - nice place.
- Baljit (8/5): A very modern well located hotel. - The hotel was not so easy to find because of the one streets, however it's a very nice modern hotel. The room was interesting as at first you're not sure where everything is but that's part of the fun. The hire is well located close to bars and restaurants.
- Paul (10/5): Just Right - If you need to be in Valenciennes, this is the hotel to stay in. Almost brand new, and in the middle of town.
- Col (10/5): Very nice, modern hoteel close to restaurants and - Modern, clean building. Modern rooms with excellent facilities. A proper double bed. Helpful staff.
- Verified traveler (8/5): - Good Hotel very close to the university and shopping centers
- Verified traveler (10/5): Perfect home away from home - will come back
- Elias (10/5): Great location, great experience. - Excellent consistent chain hotel experience.
- Verified traveler (10/5): perfect!! - i like the solid bed here!!
- Verified traveler (8/5): Centrally located - Ideal central location yet quiet bedrooms.Rooms were modern and the bed was very comfortable.excellent shower but the towels were disappointingly thin. Breakfast was a little overpriced and both the bacon and sausages were under cooked. Staff were very helpful with advice on places to eat dinner. Car parking in an underground public facility was close by,easy to access and charges were reasonable. Overall We enjoyed our short stay.Thank you.
- vicki Chao (8/5): - Good room, great location, so-so breakfast for 15 Euros
- Verified traveler (10/5): Stylish, modern hotel, with friendly staff - Very impressed - lovely clean, modern rooms, friendly staff, and a good breakfast. Fantastic central location.
- Verified traveler (10/5): Excellent standard all round - Excellent all round
- MarkP (8/5): Modern oasis - Great hotel with clean modern facilities and fast free wifi. Breakfast is adequate and there is a good selection of local eateries for other meals. Staff were very helpful!
- NittanyLion (10/5): Nice roof over your head in Valenciennes! - Good location; staff were helpful even with the language barrier.
- Verified traveler (8/5): Nice hotel in downtown location - Pleasing experience ........................................................................................................................................................
- slings (10/5): Great Hotel - This is the third time I have stayed at the Mercure in Valenciennes. The staff are always friendly and polite, the rooms clean and tidy. A short walk from the hotel you will find bars and restaurants located in a very pleasant square. Free wifi in your room is another great plus. You will not find a better hotel for the cost.
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