Wagon & Horses

Location: 27 St Georges Quay, Lancaster, gb

Star Rating: 4 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 10:30 AM

Amenities & Facilities

• Non-smoking rooms
• Restaurant
• Lift / Elevator
• Facilities for disabled guests
• Non-smoking throughout
• Free wired internet
• Golfing on site
• Internet access
• Fishing nearby

Rooms Available

• Twin Room

  Rooms feature tea and coffee facilities, bottled still water and complimentary toiletries. Free Wi-Fi is available, and there is also a flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Clothes rack
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Reading light
  • Window

• Double Room

  Most rooms have river views, and all feature tea and coffee facilities, bottled still water and complimentary toiletries. Free Wi-Fi is available, and there is also a flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Clothes rack
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Reading light
  • Window

• Twin Room - Disability Access

  Featuring a flat-screen TV, tea/coffee making facilities and bottled still water, free Wi-Fi, and an private bathroom with shower, safety features and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Heating
  • Private entrance
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Clothes rack
  • Emergency cord in bathroom
  • Shower chair
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Reading light
  • Window

Guest Reviews

• Didem (6/5): Average hotel in a beautiful location. - Great location beautiful views of the river and short walk to train station and town centre. Very tired room in need of refurbishment. It was very cold in the nights to begin with but when they put the heating on the sound of the radiators were disturbing.
• chris (9/5): - Staff were very helpful. Our car broke down and with their help it was fixed the following day.
• Lee (6/5): - Wagon and horses is a nice hotel in a quiet riverside location. Rooms were clean. Comfortable. Plenty hot water. And tea and coffee making facilities. We discovered after we booked for 2 nights that they were no longer doing breakfasts apparently due to some transition. We had booked the hotel as we had stayed here before and the breakfast was great. So that was disappointing. And another thing we didn't like was there was no staff working when we came down in the morning. We later discovered they don't start till 10. 00 am,. We were able to get out by discovering a fire exit that led onto the street. But we were initially unsure if this door was alarmed so called the out of hours number pinned to this door. Sadly no reply. And went to voicemail. Nobody returned our call and we left via that exit.. We discovered our key fitted that door from the outside. So we could get back in that way. Generally seemed like hotel is been used a bit like a air B&B. Which is not us really. Hopefully they will start breakfasts again. But it did spoil our stay..
• Michelle (6/5): -
• Sam (7/5): Local to Lancaster - Nice room. We got a disabled wet room bathroom without being informed however Not great info about parking. No breakfast in the end. Small refund
• Elaine (4/5): Over Priced - The bedroom and bathroom were clean and the beds were comfy When we arrived we were told the kitchen had been closed and we wouldn't be getting breakfast even though we'd paid for bed and breakfast. We were eventually offered a £5 refund which we declined because it wouldn't cover the cost of a breakfast anywhere else. Booking.com are now looking into this for us. Our room was clean but very small and dated. £99 is too much to charge for the standard of the accommodation.
• David (6/5): Unsatisfactory Lancaster stay - Room was quite nice and the beds were comfortable Our reservation via booking.com stated that breakfast was included. On arrival at the hotel, we were told breakfast was not included which was very inconvenient.?After showing them the booking.com reservation they refunded us £10 which is hardly generous for two people. Sure enough, it cost us £22 for a basic breakfast. Not a good experience. Disappointing response from booking.com.
• Anne (8/5): -
• Rory (5/5): Nice hotel, good view - No breakfast despite paying for it. - Room was nice, clean, great view - bed a bit small for 2 people, luckily I was travelling solo so not an issue Upon arrival - despite having clearly paid for a breakfast with the room, I was told by a staff member that the breakfast I'd paid for was 'complimentary' - and that this particular 'compliment' had been withdrawn, and that there would be no proportional refund. This was apparently due to 'new management'. To be honest, as a paying customer, I really don't care whom is managing the hotel - I care that I get the breakfast that I've paid for. This absolutely wasn't good enough.
• Mark (7/5): -
• Tessa (6/5): Parking was a bit limited. Room was good but you could hear music from pub until it closed. Breakfast was okay, but on - It was in a quiet area. Noise from the pub permeated into the room. No chef so couldn’t have evening meal there.
• Shirley (10/5): Great spot on the river. Lovely inside. - Great spot for our cycling stopover. Daisy was super helpful esp round storage of our bikes. Unfortunately no food the week we stayed, but Daisy super helpful in recommending places to eat.
• Kathy (9/5): - Breakfast was really good Kitchen wasn't open, so no bar meals or other food available
• CHRIS (9/5): Good accommodation - Good accommodation that had everything I needed. Clean and comfy.
• SAM (9/5): Just right. I want to stay there again. - Excellent customer service from staff.
• William (8/5): -
• Chris (10/5): Excellent value for money staff very attentive - Friendliness
• John D (10/5): A great stay for 1 night going to a show at the Grand 😊 everyone was so welcoming and our room was ideal for our stay 😊 - Great location and easy walk into Lancaster city centre Nothing
• Joanne (9/5): - Quiet part of city but easy walking distance to town Nothing
• Christopher Peter (10/5): - Exceptionally welcoming and well trained staff. Superb breakfast. Truly excellent value for money While the bedroom was relatively small the ensuite was roomy with an excellent shower. Nothing not to like.
• David (8/5): -
• Cox (9/5): A fabulous mini break and hope to return. - Perfect location for exploring Lancaster on foot. Staff very helpful and welcoming. Food simple but of a high standard. The room was small, but we knew that when we booked, and it was both spotlessly clean and very comfortable. Shower room looked very new.
• Daniel (8/5): -
• melanie (8/5): - Very good breakfast. Staff very friendly and helpful. Cupboard in room very large for size of room.
• Janice (6/5): -
• Westgate (8/5): Perfect stop off for our trip up to Scotland - Very friendly staff and great location Breakfast wasn’t until 8.00
• carl (10/5): -
• Alice (10/5): -
• Thomas (9/5): I would stay again. - Friendly staff, comfortable bed, great breakfast. A bit of road noise early in the morning.
• Jacqueline (8/5): -
• Christopher (8/5): - Staff were very nice,and helpful and friendly. Lift was a big plus, Making it easy for people with bad knees,and wheelchair access. Great shower. Change of fresh towels as heated towel rail was off,in order to reuse towels. Thank you. Room madeup,with cushions put away neatly. Food. Especially white bait as starter. Good prices.overall , Pretty good. Decor in room dated. Painted Pastel maybe. Poor lighting, for reading, or anything else. Gastly lamps. I would loose those. Does nothing for room. Room can be improved. Esp view. Great mural,more of same.good clean up wont go amiss. Understand it is winter. Pity as bathroom is modern. Check other listed old buildings being mordernised. Like the George,Dorchester. Or others. Get rid of cleaning bottleand cloth on bar. Should be out of sight. Not near drinks or food. Gives bad impression re hygiene. Latest research: re use of spays for cleaning encourages super bugs,which has become a nightmare, for humans. Use of herbal products and gloves for hands may help staff ,coming into contact with spray.
• Rose (9/5): Great Stay - Had a perfect stay. Staff were amazing, shout out for the new landlord (sorry name escapes me) but he had only been there a few weeks and gave great customer service! Nothing
• Celia (9/5): Fantastic find! - Really comfortable and staff really friendly. Excellent breakfast.
• Amit (9/5): Comfortable, convenient and friendly. - Really lovely pub atmosphere with a friendly owner who looks after you straight away with a warm welcome. Clean and comfortable bedroom. Nice range for breakfast though I didn’t make the most of it myself. Eggs and bacon were good :-) Only nitpicking but wouldn’t mind a bathtub and couldn’t work out how to get the heating on in the bathroom.
• Elizabeth (9/5): Lovely staff and a very comfortable stay - The staff were really friendly and helpful. The room was small which I expected but very comfortable especially the bed and bed linen.Good range of items in cooked breakfast. Having a lift was unexpected and most welcome due to having large cases. A small thing - some fruit option at breafast.
• Bryan (9/5): -
• catherine (8/5): A lovely overnight stay - The staff were great, the breakfast was really good and the room was clean and comfortable. Nothing
• Jack (10/5): Lovely place to stay, will use again if i'm ever back in Lancaster. - The room and breakfast was fantastic, the pub and choice of drinks was also good. Good location and parking available if you don't mind a short walk. Nothing, if i'm being picky its a 15 min walk from the centre of Lancaster which might not be ideal for some.
• Jenny (10/5): -
• John (10/5): - Everything Nothing
• Joy (10/5): -
• Jane (10/5): Stayed four nights , comfortable room , lovely food and very helpful staff . Would definitely recommend and I will stay - Great location, very central for historic Lancaster All was good
• Alison (8/5): Overall we had a very comfortable, cosy stay which was good value, and the staff were helpful. - We liked the individual character of the pub and decor. We had an enjoyable bar supper one night and two tasty breakfasts (very good poached eggs). Our room had a nice view of the river and the bed was comfortable; shower worked well. Staff were friendly and helpful. Pub was only a short walk from the town centre. Our room was quite small, but adequate. Coffee at breakfast was not very good. I asked for tomatoes with my eggs but they were forgotten. Quite a bit of traffic on the road outside, but that is not the fault of the pub!
• David (9/5): -
• peter (10/5): Only there for one night good food excellent staff really friendly especially James would definitely stay here again and - Good location excellent views Nothing
• Helen (10/5): - The Wagon and horses was comfortable, clean, quiet, staff were friendly and helpful. We slept well. It is a lovely location on the river. It is not right in the centre of town though.
• Sarah (8/5): -
• Lynn (9/5): -
• Jacqueline (10/5): -
• Fiona (9/5): -
• Rob (9/5): Excellent value for money, terrific breakfast. - Excellent value for money, very cosy and homely. Pillows a little bit tired.
• Rose (10/5): Great short stay at the Wagon and Horses - Breakfast was excellent, top marks for the chef. Massive shout out for the staff, friendly and gave great service. James was particularly attentive and approachable. Nothing
• Caroline (9/5): -
• Susan (10/5): Excellent value for money - Comfy bed- had a great nights sleep Breakfast was delicious and plenty of it Lana - (think that’s how you spell her name) the breakfast staff host was very accommodating and made sure we had everything we needed. Very chatty and genuinely lovely - a credit to you. Was able to park right outside the inn. Nothing
• Martyn (6/5): Very helpful lady serving breakfasts - Location on river front Room and bathroom to small.
• Andrew (9/5): -
• Paul (8/5): Good value - Good location. Very helpful and friendly staff. Comfortable and good value.
• Landström (8/5): -
• Simon (9/5): Made to feel like locals and not tourists xx - Location to city attractions excellent, food excellent, warm reception, family vibe, nice decor and furnishings. Nothing
• Sally (7/5): Character pub with rooms in the centre of Lancaster. Excellent service. - Good location, very friendly and helpful staff. Individually cooked breakfast with great coffee. Good location by the river and in the middle of town. Parking wasn't clear. None free for the hotel. Had expected free parking.
• martin (9/5): All very good, recommended. - Staff at welcome, dinner and breakfast were excellent. Food (dinner & breakfast) very good.
• Donna (9/5): Very pleasant - Staff are a credit, breakfast was lovely. No shower gel, room a little warm but used the fan provided.
• Donna (9/5): We really enjoyed our stay here. - Dinner and breakfast were both very good. All of the staff were friendly and helpful. The rooms were comfortable, but there was some street noise. The location was very convenient. Some street noise.
• Hannelie (5/5): Will not recommend this stay. - Property has got lovely Pub with good food. And a lift. Rooms were tiny and no air. Furniture were cheap and old. We could not open the windows as we faced a lot of air conditioners.
• Chris (10/5): Fully recommend, friendly, great customer, place, location and food amazing, best breakfast ever. - Staff are amazing, so helpful and accommodating. I messed up my booking, they went out their way to contact me and arrange correct date, it was no trouble at all at no extra cost, what a place fantastic customer service. Nothing
• Alasdair (9/5): - City centre location Good breakfast Lovely staff
• ahmed (10/5): -
• Dawn (9/5): Lovely stay kind helpful staff - Only had juice as we were meeting friends for breakfast at wedding venue but plenty on offer very kind attentive lady at breakfast Room was a little small
• Jason (9/5): - Breakfast good, room clean, bathroom very tight... Staff great. Lack of parking, but that wouldn't put us off staying again.
• Diane (9/5): -
• Peter (8/5): - Room was quite small but very clean and cosy (very warm indeed - but fine once we truned the heating Down). aprking is just on the road - but that was OK Brekfas towas Ok - a bit of confusion - had to state what you wanted the night before - my wife indicated she didn't want eggs with her avocado on toast she was asked in the morning and clarified that she didn't want eggs. she was then given 2 eggs. It wasn't a big issue and quite funny - we were in a bit of a rush so no time to amend - I had a lot of eggs!
• Vikki (8/5): very conformable, great location and friendly staff - breakfast was great. and staff were paticularly attentive. I got up very early to do some work and the were very helpful, letting me sit quietly in a corner with a coffee :-) nothing. It was all good - comfy beds and good lighting and good selection of drinks in the room with fresh water
• Adam (8/5): -
• Douglas (8/5): Good quality accommodation within walking distance of the town centre. - Friendly staff. Small but comfortable room, although the shower room was a bit compact. Excellent breakfast. Good location within easy walking distance of the town centre. Restaurant was closed for evening meals, but the French restaurant next door was excellent if a little pricey. That said, it served the best seafood we have eaten for a long time. Both the room and the bathroom were a bit on the small side, but comfortable. No dedicated parking, but free overnight parking on the street outside the hotel.
• Ken (8/5): Really enjoyable and made very welcome by all the team at the hotel. - Great location, very friendly staff and good breakfasts. Slight gap in the bedroom door allows too much light in during the night.
• Taleb (10/5): -
• Robert (5/5): - Carpet in the room and fabric cover on the stool (no chair to sit on) in the bedroom badly stained and need cleaned! Nice staff. OK food. Stains on bedroom carpet and upholstery
• Sweetpea (10/5): - Lovely place. Breakfast very nice and we also had the Sunday roast which was lovely. Nothing
• Marty (10/5): Great stay, will stay again - Great gluten free vegetarian breakfast Bigger bed e.g. king size
• Dawn (9/5): Excellent friendly accommodation - Excellent breakfast with good selection to choose from. Dinner was also excellent compliments to the chef. All staff very friendly and helpful. Would definitely recommend as a good place to stay. My only minor niggle was the shower was on the small side with doors that were difficult to close, but did not affect the enjoyment of our stay.
• Gabriele (7/5): - Sehr reichhaltiges Frühstück.
• Carmen (10/5): -
• Williams (9/5): -
• Roy (7/5): other than my wife woke up cold in the morning the stay was great - food is excellent , the breakfast especially unfortunately the room was cold, the heating was not one in the morning after complaining it was on for our last day ,out of 3
• Andrew (5/5): -
• s (6/5): -
• Peter (7/5): Enjoyed it but probably wouldn’t stay here again , better hotels to stay fir the price we paid - Ambience when you walked in was lovely,staff they couldn’t do enough for us , Food delicious , the breakfast was really good room was really warm , bed was comfortable The room we stayed in was number three , the windows was wet with condensation , also the windows was filthy due to the water running onto the windows , they need a real good clean with mould remover & the shower the same , one of the windows was filled with putty not very nice to see , needs painting
• Lynne (9/5): -
• Cath (9/5): -
• Paul (8/5): Nice staff and food - Friendly staff Parking situation was unclear
• mike (10/5): fantastic - Staff were excellent especially Lana and Gio breakfast was average
• Peter (7/5): -
• Ken (8/5): -
• David (7/5): Thw Wagon and Horses - Good location next to the river. Nice food, friendly staff. Parking on the front until checkout. All good
• Geoff. (9/5): - A nice comfortable place, with parking In front. Staff were awesome.
• Gillian (7/5): Ideal place for a family reunion, staff all friendly and helpful. - Location Breakfast on the last day - bacon was cremated, poached eggs like bullets and the tomatoes absent - ordered full breakfast as we had a long day of travel ahead. Big shame as the previous days breakfast was fine.
• Ann (9/5): Excellent property. - Very clean lovely staff. Beds comfortable. Breakfast very good. Radiator in room was not warm.
• Anthony (9/5): Very clean, comfortable, great value for money and the service was outstanding - Very clean, comfortable, great value for money and the service was outstanding Nothing; will return
• Joanne (10/5): Great place - The room was immaculate, loved the little touches of comfort. Bathroom was huge.
• David (8/5): Very enjoyable - Good food,friendly staff. Small room,but ok for 2 nights.

Photos