Jozankei Tsuruga Resort Spa Mori no Uta

Location: Minami-ku Jozankeionsen-higashi 3-192, Jozankei, jp

Star Rating: 5 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Free beach shuttle
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Sauna
• Massage services
• Non-smoking throughout
• Concierge service
• Public Bath
• Spa/wellness center services
• Steam room
• Beauty Services
• Pet basket
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Smoke alarms
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Thermometers for guests provided by property
• Shopping on site
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Beach yoga on site
• Spa tub (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Health or beauty spa nearby
• Snow sports gear
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Deluxe Twin Room - Buffet Breakfast + Buffet Dinner Included - Non-Smoking

  The spacious twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Deluxe Twin Room with Stone Sauna - Buffet Breakfast + Buffet Dinner Included - Non-Smoking

  The spacious twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Cottage with Private Open-Air Bath(2-3 Adults) - Buffet Breakfast + Buffet Dinner Included - Non-Smoking

  Guests will have a special experience as this bungalow features a private open-air bath. The air-conditioned bungalow features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with mountain views, this bungalow also offers a tea and coffee maker and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Terrace
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Smoke alarm
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Cottage with Private Open-Air Bath(2-5 Adults) - Buffet Breakfast + Buffet Dinner Included - Non-Smoking

  Guests will have a special experience as the bungalow features a private open-air bath. The air-conditioned bungalow has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with mountain views, this bungalow also offers a tea and coffee maker and a flat-screen TV. The unit has 5 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Terrace
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Smoke alarm
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Deluxe Japanese & Western Room, Non Smoking

  2 Twin Beds and 2 Twin Futons

  560 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV, digital channels, and DVD player

  Food & Drink - Refrigerator, coffee/tea maker, and free bottled water

  Sleep - Premium bedding, a pillow menu, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

  Practical - Safe, desk, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Private bathroom
  • Slippers
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Premium bedding
  • HDTV
  • Free WiFi
  • Pillow menu
  • Bedsheets provided

• Japanese & Western style Room, Non Smoking

  2 Twin Beds and 2 Twin Futons

  452 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV, digital channels, and DVD player

  Food & Drink - Refrigerator, coffee/tea maker, and free bottled water

  Sleep - Premium bedding, a pillow menu, and bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe, desk, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Private bathroom
  • Slippers
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Premium bedding
  • HDTV
  • Free WiFi
  • Pillow menu
  • Bedsheets provided

• Room with Tatami Area - Buffet Breakfast + Buffet Dinner Included - Non-Smoking

  Offering free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned quadruple room offers a flat-screen TV, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Twin Room - Buffet Breakfast + Buffet Dinner Included - Non-Smoking

  Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as mountain views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Deluxe Room with Tatami Area - Crab Shabushabu Dinner + Buffet Breakfast Included - Non-Smoking

  Featuring free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned quadruple room features a flat-screen TV, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Cottage with Private Open-Air Bath(2-3 Adults) - Crab Shabushabu Dinner + Buffet Breakfast Included - Non-Smoking

  This triple room's standout feature is the private open-air bath. The spacious triple room offers air conditioning, a tea and coffee maker, a terrace with mountain views as well as a private bathroom boasting a bath. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Terrace
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Smoke alarm
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Deluxe Room with Tatami Area - Buffet Breakfast + Buffet Dinner Included - Non-Smoking　

  Offering free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned quadruple room offers a flat-screen TV, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Cottage with Private Open-Air Bath(2-5 Adults) - Crab Shabushabu Dinner + Buffet Breakfast Included - Non-Smoking

  This family room offers a private open-air bath. The spacious family room provides air conditioning, a tea and coffee maker, a terrace with mountain views as well as a private bathroom featuring a bath. The unit offers 5 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Terrace
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Smoke alarm
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Deluxe Twin Room with Stone Sauna - Crab Shabushabu Dinner + Buffet Breakfast Included - Non-Smoking

  The spacious twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a bidet. The twin room features a seating area, a wardrobe, a safe deposit box, a flat-screen TV, as well as mountain views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Ky (10/5): -
• Boonlert (9/5): -
• shoko (9/5): -
• kikuchi (10/5): -
• Pei fang (10/5): - 可以放鬆的住宿體驗
• Gyeongar (10/5): - 온천이 좋았고 숙소의 분위기와 편안함이 쉼을 주는 숙소 연박하니 하프보드(조.석식)이 같은 메뉴라서 아쉬웠다
• ＭIＥKＯ (10/5): -
• Kai (9/5): -
• Clatworthy (8/5): 全体的にお薦めで2泊以上がいいです！ - 食事はバイキングでしたが、どれも美味しくて期待通りでした。（以前、サロマと支笏湖を利用したことがあったので、期待していました。） フロントの傍にいた従業員の方の気遣いに感動しました。お風呂に行こうとしていた時、さっと見て必要な物を用意して渡してくれました。その日は＜ランチ＞の日でお風呂にはタオルなど部屋から持参しなければならなかったのに、手ぶらだったからです。2日間の滞在で、食事も部屋も、岩盤浴もすべて満喫出来ました。とっても良い古稀のお祝いになりました。 フロントでの「スリッパに履き替える」「土足厳禁」という説明の時、ちゃんと意味がつかめず少々混乱しました。若干、面倒な感じでした。2連泊の予定だったので、そのうちに馴れるだろうと思っていました。馴れたら何のこと無い、簡単な事でした。（笑） 清潔でアメニティーもかなり充実しているし、美味しいおやつやコーヒーなどの飲み物も整っていてとても満足でしたが、お部屋と廊下は少し不快な匂いがあってその点はちょっと気になりました。
• sys64 (10/5): - 시설도 휼륭하고 직원분들도 엄청 친절했어요 저희가 예약한룸에는 자동안마기 의자도 있어서 넘 좋았어요~~
• Chie (9/5): - 食事が美味しかったです。お風呂のお湯が熱くて好みでした
• Reine (10/5): -
• HYE RIM (10/5): -
• CHINHUI (10/5): - 湯屋超棒 無戶外散步空間
• Daniel (10/5): -
• JUNTA (10/5): -
• 渉 (10/5): -
• WEI HAN (10/5): - 住宿舒服 相比支笏湖鶴雅，Buffet 好像略遜一籌。
• oe2 (10/5): - 저녁때 장작 타는 냄새가 너무 좋았습니다. 대욕장도 실내와 실외가 모두 있어서 눈덮힌 나무를 보며 실외온천 이용이 즐거웠습니다. 저녁식사와 아침식사도 부페식으로 제공되는데 음식이 맛있어서 너무 만족했습니다. 한국어 가능하신 직원분이 계서서 많은 도움을 받았습니다.위치도 조금 떨어진 곳에 있지만 덕분에 풍경이 그림같았습니다. 다음에 또 방문하겠습니다. 없습니다.
• MIKI (10/5): 思い出に残る最高の家族旅行になりました。また利用させて頂きます‼️ - バイキングが全て小皿で可愛くセットされていて素敵でした。全て美味しかったです‼️ なし
• Abramova (10/5): Most comfortable stay. Hospitality unparalleled, we will be back. - The comfort and relaxation of highest level. We both felt that we were looked after anywhere at the resort. N/A
• Michiaki (7/5): 8万円もかけて残念な旅でした。 - 特になし 4人部屋で6階での宿泊でしたが部屋が狭かったです。 これまで4人で泊まった部屋では一番狭い。 また、部屋の照明は暗く逆に疲れました。
• Yen We (9/5): 环境优美舒适. - 接待我们的是一位缅甸籍服务员，可以用流利的英语来介绍酒店的设施. 有问题都会及时处理和解决. 房间的设备齐全舒适， 最棒的是有一台功能性很好的按摩椅. 酒店环境优美， 冬雪的景色很漂亮. 房间浴室和厕所是分开的. 不知道为什么浴室有很强的异味， 还好反应后酒店马上排人来处理， 处理后一切正常.
• Yanrui (10/5): 非常满意 - 第一次体验日本的温泉文化，一泊二食的自助餐很有特色，很好吃。 无
• Jang Chung (9/5): -
• 友理恵 (10/5): -
• Bora (8/5): - 대욕장과 노천탕이 청결하고 넓은편 뷔페의 스테이크가 일품 로비와 객실이 좁은 편이고 깨끗하지만 약간 올드함
• Sangusa (9/5): -
• yoon woo (10/5): - 호텔6층에서 보는 설경과 눈내리는아침에 노천탕에 앉아서 보던설경이 너무 좋았고 아침 저녁뷔페도 훌륭했습니다 겨울에 가는것을 적극 추천합니다 없음
• Elisa (8/5): - The dinner and breakfast are both very good. I love the sushi rice bowl in breakfast time so much. The room is very comfy and spacious with massage chair! This was the 2nd time I stay in this hotel. I will recommend you to stay! The Onsen is good too, very big! Many carpark spaces and free of charge. The home wears they provided are the weak point! It is not ugata (the flower print japanese dress), it was upperwear and a pant, with a vest in winter. Men and Women are the same. The color is grass green with grey vest which.... well... just not my favourite I would say.
• Kitikun (9/5): -
• Kitikun (9/5): -
• Jenny (8/5): A great experience to sit in a hot outdoor pool looking out over snowy sorroundings. Can highly recommend! - Very nice facilities with good onsen. The room was comfortable. The staff was very nice and helpful. Food was OK but not great.
• SANGHOON (8/5): -
• Stephen (10/5): Exceptional spa hotel with impeccable service, mountain vievs, massage and great food. - Really lovely spa hotel with exceptional food and service. The onsen is large and has a wonderful outdoor area. We enjoyed the buffet and upgraded for a shabu shabu experience which was amazing. I booked Thai massage and therapist Erica was very skillful an it helped me recover from skiing and tune up for more skiiing. The desk service is very friendly and accommodating with excellent English. They even clean your car windshield of snow. We found it a bit hot in the room and found the solution is to keep the system off and if necessary open the window. Lots of international tourists and some are not aware or considerate of Japanese culture and have cell phones playing and loud and boisterous but this is not the fault of hotel.
• 海銘 (9/5): - 餐食和溫泉超乎預期的好。 床鋪和枕頭太糟。
• YUEN YI (10/5): 非常滿意！ - 早餐與晚餐非常豐富，水準極高！ 温泉設施好！ Nil.
• Taiko (8/5): -
• WEN-FEI (10/5): -
• Py (4/5): Good Onsen, but Room and Dining Disappoint - The onsen was a highlight of the stay, especially the outdoor onsen. However, the onsen closes early on check-out day, leaving no time for an additional visit. The food did not meet expectations for the price. The variety was limited, seafood options were minimal, and the sashimi quality was below average. The bedroom felt slightly old-fashioned; while it was comfortable, it did not justify the high price. Overall, the experience felt overrated and overpriced. The hall may look good in photos, but the actual condition is disappointing due to poor maintenance.
• Matteo (10/5): - Paesaggi spettacolari, hotel con molti servizio per venire coccolato, buffet davvero ampio e soddisfacente
• AHNAM (10/5): -
• Phupa (10/5): expensive but worth for money. Great dinner. Free parking lot. - It worth for money. Staff is helpful. Dinner and breakfast is outstanding.
• Daniel (9/5): - Picturesque location Excellent spa and onsen experience with late opening hours Friendly staff Buffet dinner could've been a little more varied day to day
• Huali (10/5): Excellent - Everything None
• Chai Nee (10/5): -
• Naruemol (8/5): -
• Linda (9/5): - It’s serenity Lack of dining amenities
• Jinglu (9/5): 很赞的体验，适合家庭放松 - 非常舒适，很漂亮的酒店，让人内心安宁放松的好地方 酒店内没有一些日用品的商店，三餐时间结束早，很容易错过。
• Heeryang (10/5): 너무 완벽한 휴식을 만들어준곳! 또 가고싶어요 - 친절한 서비스 / 청결하고 고급스러운 시설/ 완벽한 식사 없음
• Ho Hui (10/5): -
• タカハマミコ (7/5): -
• Olivia (8/5): -
• Deanna (10/5): Great onsen hotel! - Beautiful onsen and facilities. Nothing
• lin (9/5): - 酒店座落在山旁，在餐厅用餐时，窗外雪景很美，温泉也♨️很好👍，客房舒适干净，值得一住👍
• 雅玲 (10/5): -
• 里美 (9/5): 総合的に清潔さ寛ぎやすさは文句なしに良いホテル。 - ・部屋が広くて綺麗 ・お茶受けの品質が良い ・温泉の温度がちょうど良くて、露天風呂の雰囲気も良くくつろぎやすい。脱衣所でタオルを自由に使えるのもすごく便利でノンストレス ・ロビーが素敵で、ハープの生演奏や夜の焚き火が最高 ・1階バーのドリンクが充実していて、時間帯によるチャージ無料や、ビール値下げ、ドリンク単価が他のバーより良心的で利用しやすさ◎ ・館内着に穴が空いていた ・10年前くらいに初めて泊まった時よりビュッフェの質が落ちている。一般的なホテルのビュッフェよりはラインナップに工夫は見られるものの、味付けがイマイチなものが多く見受けられた。また、ディナーはもう少し品数がないと宿泊価格と釣り合っていない割高感があり、鶴雅クオリティに達していないと感じた。（阿寒と定山渓の鶴雅はそれぞれ複数回宿泊経験あり）
• Ikuko (8/5): -
• Ryo (10/5): とても良い時間を過ごせました。 - 落ち着いた雰囲気で、食事がとても美味しかった。 特にない
• Yu Zhen (10/5): Great food, great location, great accessibility and great facilities. - Buffet breakfast and dinner was awesome. Great variety and if you stay more than 2 nights, they offer special item and desserts to try. It was very delicious. Onsen was clean and comfortable. Room was great and big. Staff were all very friendly. One of them helped me made a reservation in japanese to a location for sightseeing, I am very grateful. The location was great, just next to the Tourist Center so very convenient to join the local tours which you can only book and pay on the day itself. Overall, it was a great stay. I found the housekeeping rules a little confusing. There is cash voucher for paying for souvenirs if you opt out of housekeeping for 2 ? Or more days ? (I forgot the exact number of days). But I found it slightly uncomfortable to be on the same Bedsheets for the second night because using the onsen made me sweat a lot on the 1st 2 nights. By the 2nd night, I really felt the sheets could be changed but I wasn't sure if I could change my decision as I made my choice the moment the staff discussed with us about our hotel preferences when we check in. If there was an option that could just change the bedsheets but leave everything else alone, I would have liked that. But overall, I still had a great stay !
• Kruti (10/5): -
• kaori (10/5): くつろげた - 子供連れのコテージは隣の部屋に泣き声等を気にしなくていいので良かった。 お風呂が洗い場が狭い寒いで、子供連れに寒い時期は難しいかな 部屋の掃除が雑だった
• Yu-Chiao (10/5): 很舒適很放鬆很讚的住宿地點 - 大浴場十分舒服 晚餐早餐也非常精緻好吃 沒有不滿意的地方
• Amy (10/5): - Good location, nice and comfortable room, hot springs…
• shihmin (7/5): - 晚餐現烤披薩，甜點都好吃 室內悶熱致電櫃檯提供的方案都無法協助，最後請我們打開窗戶，泡湯的地方沒有很大
• Supon (10/5): Excellent hotel - Very clean comfortable None
• PEIHAO_TSENG (7/5): -
• Seng (8/5): -
• Pao yun (10/5): -
• Beth (10/5): We were overwhelmed with the curtesy of the staff, the building and hot springs, the 5 star dining experiences, dinner a - The property was breathtaking. The foyer was designed to take you in and slow you down. The architecture on the inside was modern and spacious. The hot springs were clean, with beautiful stained glass windows. We were in awe from the moment we entered the property until we left! The main building was situated right up against the mountain side so that all views, hot prongs, main area, dining made you feel as if you were in the forest. Nothing.
• Teiko (8/5): -
• Shuji (8/5): - 問題なし
• Yongjin (10/5): - 저녁식사와 조식 휼륭했습니다.식사서빙하는 직원들 고운미소와 빈틈없는 봉사가 좋았습니다. 가격이 조금 비싼게 흠이라면...
• Yilin (9/5): -
• JINMO (10/5): 밸런스가 좋은 온천 호텔! - 빠지는거 없이 밸런스가 훌륭한 온천 호텔! 장점: 1. 숙소 사이즈가 다른 온천호텔보다 큽니다 2. 로비 분위기가 아담하고 특히 저녁 로비에서의 하프연주는 특별한 경험을 주었음 3. 특히, 석식 퀄리티가 대형 온천호텔 대비 훌륭함 복잡하지 않아서 더 좋았음 4. 온천 규모가 크지는 않지만 여유롭고 한가합니다 총평: 훗카이도 지역의 대형 온천호텔 대비 룸/식사 컨디선이 훌륭하며, 고급료칸 대비 가성비가 좋은 밸런스가 좋은 호텔입니다
• Kazuaki (5/5): お値段なりですが、他鶴雅リゾートにしては全体にチグハグ。 - 温泉の質 朝食の野菜が豊富 部屋の備品とレイアウトが古い 部屋着が年季物（ボタン穴が緩い） トイレの換気が不足
• Kai Shing (8/5): -
• Nati (10/5): - פשוט הכל, היה נהדר
• Hsiu Chin (10/5): - 整體環境乾淨.，員工親切，餐廳旁邊是森林，非常幸運看見小鹿
• Wan Ting (8/5): -
• Hyunchul (10/5): - 친절하고 시설좋고 밥 맛있고..끝
• Carolien (9/5): Fantastische buffetten en geweldige dienstverlening - Het personeel van dit hotel doet er echt alles aan om een uitstekende dienstverlening aan te bieden. Meerdere medewerkers spreken Engels en iedereen is bijzonder hulpvaardig. Ik apprecieerde de koude vochtige doekjes die we aangeboden kregen bij aankomst en de persoonlijke toelichting en rondleiding in onze kamer. Dat een medewerker van het hotel ons op de parking twee paraplu's kwam aanbieden tijdens een stevige regenbui, benadrukt hoe klantvriendelijk dit hotel is. Het ontbijt- en dinerbuffet is fantastisch. Zoveel verschillende opties om uit te kiezen: Japans, Chinees, Westers. Heerlijk gegeten. Ook fijn dat we een extra gerecht kregen speciaal voor ons omdat we meerdere dagen in het hotel logeerden. De lobby is een prachtige ruimte waar het zeer aangenaam vertoeven is. Grote fan van de gratis harpconcerten in de lobby. De onsen heeft veel verschillende baden en een hetesteenruimte om te relaxen. Ik hield vooral van het mooie buitenbad omgeven door de mooie natuur van Jozankei. Heel fijn dat we op de kamer het grote assortiment aan verzorgingsproducten van het hotel konden uitproberen. De kamer zelf voelde wat gedateerd aan en de inrichting was niet echt praktisch. Ik miste ook een extra kussen op het bed. De douchecabine was ook zeer basic.
• Junko　準子 (7/5): - 温泉がゆっくりできてよかった。 食事の器や量が少なく、何度も繰り返し取りに行くのが、ゆっくり食事ができなかった。お盆があればよかったと思います。
• ??? (10/5): - 緑に囲まれた自然豊かな環境で、露天風呂は格別に気持ち良かったです。 岩盤浴も併設してあって気軽に利用できます。 札幌中心部からそれほど遠くないので、札幌観光でいろいろ周りたい方にはお勧めです。 食事もビュッフェで楽しいです。朝食ではタラコに筋子、マグロ、ズワイガニ、とろろ、イカ塩辛などなど、ご飯のお供がいっぱいで、ついついおかわりして食べ過ぎてしまいました。 もちろんデザートも豊富ですよ。
• Alan (9/5): A great night stop! Needs more than one night to do it justice! - Great facilities, staff and food. Room was fabulous!
• YONGJIN (10/5): - 직원들도 친절하고 모든 시설도 너무나 좋았습니다 특히 식사가 최고였습니다 없습니다
• EIJI (8/5): - 料理が美味しかった
• Kurt (8/5): -
• Lim (8/5): Very good -
• Margaret (10/5): A luxurious hotel with a personal touch in a scenic location - The location was excellent, and the buffet was very high-quality and varied. The service was very personal. I particularly liked the welcome we had in the room.
• wanneetan (10/5): My favorites hotel in Jozankei - My favorites hotel in Jozankei. Good location, Three shuttles bus per day. Onsen indoor and Out door are clean and all product shompoo hair condition , cleaning oil, body lotion are provided. All staff with service mind. Half board included with good food ingredients. Pillows gallery are functional. Will return and recommended to friend and family’s
• Seiko (10/5): - 夜ごはんも朝ごはんもとても美味しかったです。
• Daniel (8/5): Very good - The buffet and the room was very good Got a thai massage it was really bad a complete waste of money
• シエラ (10/5): Amazing! - The dinner was amazing and the service was unparalleled! We loved the lounge! Nothing! It was wonderful@
• SHUNJI (4/5): - 温泉も今ひとつ料理の品数はあっても、どれも今ひとつ美味しかったね！ってものが無い他の鶴雅と比べるからそう言う事になるのかなぁ？ 自分はあんまり楽しく無かった
• Kalwin (10/5): Exceptional - Beautiful scenery, high quality and wide range of amenities, delicious food, lovely customer service. Provided shuttle service for easy transportation to and from the ryokan
• Justin (10/5): Exceptional - Great onsen, rooms, and food! nothing!
• Pau (9/5): Memorable - This is the 2nd time we were here. We love: The buffet and selection of alcohol. We can pay extra to have free flow of wine and sake. The harp performance and marshmallow by the fire. Outdoor Onsen. Room settings. No private onsen to be booked.
• Genhua (10/5): - It is good. Goond buffet.
• Daena (10/5): Exceptional - The best hotel in Jozankei, Sapporo. We booked the cottage due to the outdoor onsen. We very much enjoyed the restaurant and loved the food options! Our favorite was the almond tuilles and milk soft serve ice cream. Highly recommended!

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