Mantra Midtown

Location: 127 Charlotte Street, Brisbane, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Sauna
• Non-smoking throughout
• Board games/puzzles
• Grocery deliveries
• Heated pool
• Outdoor furniture
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Private picnics
• Reception hall
• Exercise/lap pool
• Secured parking
• Garage
• Swimming nearby

Rooms Available

• 2 Bedroom 1 Bathroom Apartment

  The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

• Studio

  This air-conditioned studio features a small furnished balcony, laundry facilities and a kitchen with a stovetop, oven, microwave, full-sized fridge and dishwasher. It also has a laptop safe, satellite TV and an iPod docking station with an alarm clock. The bathroom includes a hairdryer and free toiletries. Please note that there is no capacity for additional guests.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Free gym access
  • Complimentary access to conference room/business areas
  • Concierge services

• One-Bedroom Apartment

  This air-conditioned apartment features a furnished balcony, laundry facilities and a kitchen with a stovetop, oven, microwave, full-sized fridge and dishwasher. It also has a laptop safe, a living/dining area with satellite TV, as well as an iPod docking station with an alarm clock. The bathroom includes a hairdryer and free toiletries. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies). Please note that the 3rd guest will be accommodated on a roll-away bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Free gym access
  • Complimentary access to conference room/business areas
  • Concierge services

• Two-Bedroom Apartment With Two Bathrooms

  Includes full kitchen and laundry facilities, private bathroom, dining area, lounge suite and a balcony with views of the Brisbane city skyline. The kitchen includes a French press coffee plunger. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies). Please note that the 5th guest will be accommodated on a roll-away bed.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Free gym access
  • Complimentary access to conference room/business areas
  • Concierge services

• Executive One-Bedroom Apartment

  This air-conditioned apartment features a furnished balcony, laundry facilities and a kitchen with a stovetop, oven, microwave, full-sized fridge and dishwasher. It also has a laptop safe, a living/dining area with satellite TV, as well as an iPod docking station with an alarm clock. The bathroom includes a hairdryer and free toiletries. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Free gym access
  • Complimentary access to conference room/business areas
  • Concierge services

• One-Bedroom Executive Apartment

  The spacious apartment features 1 bedroom and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• One-bedroom apartment

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV, as well as pool views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Two-bedroom apartment

  The spacious apartment features 2 bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker, as well as a dining area. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Two-Bedroom Apartment with One Bathroom

  Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides air conditioning, a washing machine, a balcony with city views as well as a shared bathroom featuring a shower. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Studio room

  In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio provides air conditioning, a washing machine, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Joan (8/5): -
• Kirsty (10/5): Perfect if you want to stay right in the heart of Brisbane - Perfectly located in central Brisbane Had a balcony Was hard to find as there was no hanging sign outside
• Amara (10/5): -
• Melissa (8/5): - Location was in the city, easy access to different motorways to Gold Coast/Sunshine Coast. Close to pubs/bars/eateries, quick mart downstairs which was very handy. Parking building right next door so easy access in and out of the building. Great having a washing machine and dryer. A tad noisy when the sliding doors are open but to be expected in the city. Carpet in lounge needed a clean and the lounge seating was worn. No vaccum provided and a couple of dirty bowls/broken cup in the cupboard.
• Kennedy (3/5): One family member had to sleep on the floor due to lack of beds - Excellent location, on-site parking, gym and sauna facilities Paid for a room upgrade but didn't get it. Neither booking.com or the hotel offered any compensation (not even a refund of the room upgrade difference amount) which i thought was pretty poor. As was the booking.com customer service
• Roxene (10/5): Front desk staff were lovely and helpful. The location was great - Everything was very comfortable There was no tea towel to dry dishes The air conditioning in the main area would not change temperature The remote batteries were flat. But none of this was a big issue
• Craig (6/5): Way too expensive for what you get - Good location. Full kitchen and washing machine Expensive, too small for 4 people. Carpets stained dishwasher didnt work , kettle leaked. At that price i expect better
• THANG (9/5): Everything is acceptable and comfortable. - Location is excellent. The room is very good.. Cleaning is very good. Pots and pans are too old. They' need to be newer.
• Karen (7/5): -
• Sean (7/5): -
• Yasmin (10/5): Convenient, comfortable stay - Great location in the city and close to central station. Beds are super comfortable. The staff are very friendly and welcoming.
• Greig-Merrett (9/5): Great apartment, great location and exceptional service. - It was in a great central location. Karen checked us in and gave us the best advice for our stay. She was so helpful and went out of her way to make our check in process so easy! Just the second bedroom was exceptional cold even with the air conditioning off otherwise it was amazing.
• Jalan (9/5): -
• Guest (8/5): -
• ramadi (10/5): Très agréable - Rapport qualité/prix juste waouh. Position géographique au top, établissement très bien agencé, appartement hyper agréable et très propre avec tout le nécessaire pour un séjour en famille.
• Sam (7/5): Mantra midtown. - Good location with helpful, friendly staff. Washing machine and washing liquid supplied. Ensuite and bathroom. Not enough lounge seating. Pool was cold.
• Rory (8/5): Would stay again. - *Great location *Friendly staff *Very clean Leak from the shower in room 1002, whole bathroom floor was covered in water after a short shower.
• astrid (8/5): Unit was perfect for our overnight catchup with friends. Staff were friendly and nice enough to let us check in slightly - Great location right in town. Easy to walk everywhere we needed to go. Good to have onsite (paid)parking
• Luke (10/5): - Apartment was neat, tidy, modern and very clean. Spoke to a number of staff both directly at reception and over the phone, all were extremely friendly and helpful. Will definitely stay again.
• Angela (10/5): - Loved reception Karyn very helpful Very small balcony, no signage when arriving where to check in
• paul (1/5): What stay totally ruined our stay 👎 - My accommodation was cancelled on the day of arrival for maintenance issues. Very disappointing and poor service to cancel on the morning of arrival and then we were given accommodation at another hotel who put us in a room where the views were a block of vacant land with weeds growing everywhere. This reflects very poorly on your business because I booked my accommodation through booking.com hoping you would be able to find good accommodation. All of the above
• Tammy (10/5): - Everything was excellent N/A
• Regan (10/5): -
• Josh (4/5): -
• Richard (10/5): - Location and amenities
• Margaret (10/5): -
• Giovanni (6/5): -
• Rosa (9/5): Nice hotel close to the city - The property was close to the city and offers onsite parking. Close to restaurants and cafe’s. The staff were really friendly. Na
• Debbie (10/5): - My room was up graded, the staff were very friendly Nothing
• Samantha (1/5): Terrible customer service - Comfortable bed Staff were terrible to deal with
• Gemma (5/5): Very conveniently located, and exceptional staff make this dated-cramped-odour-challenged venue passable. - The staff were beautiful and more than obliging. It’s cramped, smelly and dated.
• Daniel (10/5): -
• Tammy (10/5): - Everything was amazing! -
• Sally (10/5): -
• NessT (10/5): - Very comfortable, great location
• Sean (8/5): -
• Killian (10/5): -
• Angela (8/5): -
• Ben (5/5): -
• Lachlan (7/5): Alright - Close to shops Hard to find and female staff was a bit rude
• Clare (10/5): Mantra went above and beyond and we were thrilled. - Excellent value for money. Staff was excellent.
• Eric (9/5): - Appartement bien placé pour visiter la ville et ses alentours. Confort parfait pour une famille de 4 personnes.
• Mitchell (10/5): -
• Diane (9/5): - Location was excellent
• Lydia (8/5): Thank you it was very good. - They were very nice and the stay was good. Clean and comfortable. Thank you. I’m only comparing it to a really fancy hotel that are super modern. This one was fair for the money.
• Eugene (6/5): -
• Snezana (9/5): -
• Mohsin (10/5): Very nice - Location wise it was best place love that .located in the heart of the city.
• Christopher (8/5): - staff very accommodating. Zach and Dean especially.
• Luke (7/5): -
• Silvie (7/5): - Great gym and sauna. Location was very central. Checking in was more difficult than it ought to be.
• HANYING (7/5): Fair enough - Location is close to everything Not as clean as expected. We found hair left in the shower from last customer
• Andrew (7/5): Enjoyable. Need of maintenance. - Location. View. Services. Ease. Double Balcony. Walking distance to all things inner city. 24 hour store neat reception. Our room had no hot water. The shower was cold and had to boil jug to wash up. Don't know what that was about and luckily summertime. State of carpets. Too many spills and stained with who knows what. Very grotty and unappealing.
• Linda (8/5): Great stay. Thank you - Great location, reasonable price. Comfortable. Some washing up liquid would have been good. And hand soap in both bathrooms.
• John (7/5): - Room and bed were good. Noisy location at night.
• Logan (5/5): -
• Peter (9/5): Great location, comfortable rooms and friendly helpful staff, ideal for a business visit to Brisbane - Great location walking distance to everything Brisbane has to offer With the Ashes Cricket Test on in Brisbane that week hotel prices were at a premium buy under the circumstances the Mantra Midtown was good value
• Leslie (7/5): Good stay good for 4 people in the city - Good size for pricing N/A
• Ethzel (8/5): -
• Charlene (8/5): -
• Thiam lim (6/5): A nice and clean place to stay. Near to everything. Great if WI-FI can be connected. - Location was great. Near Queen Street Mall. Convenience in transportation as near bus and train station. Near to eatery and shopping. Bed was excellent. Very comfortable. Unit was clean and had the required basic amenities. Excellent service received from Staff Zach(on 25/12 around 4pm). Help sent our stored luggage to room. He is friendly and make our stay that much better. WI-FI was terrible. Keep dropping off. No point having internet TV if cannot connect. No dinning table/chairs for dinning even for a 2 bedrooms unit. Only small coffee table in living room. Balcony has small table with 2 chairs.
• Sarah (8/5): Ht the spot - Convenient location, swimming pool & good size rooms Nothing
• Tamara (8/5): Great central location close to everything the city has to offer - Great central location, we were attending a concert at Riverstage, so easy walk to the venue as well as plenty of restaurants and bars close by. Staff were lovely and efficient. You do need to pay for parking, but that’s pretty common in the city. Room was good, clean and great air conditioning. Only negatives- if you like a dark room bring an eye mask, there is a frosted glass panel in the bedroom that doesn’t have a blind, so lots of light early in the morning. Also there was horrible smell in the lobby area, like rotting garbage, that didn’t go away. No big deal if you’re just walking through, but I did feel for the poor staff who were stuck there with that smell day and night.
• Holly (7/5): - Location was great. There was enough space in the apartment for two people. It would be very tight for 3 or more. There was also long-term, noisy construction work occurring on the street below on a new public transport station from 8pm to 6.30am each night. This is not within the control of the property, however I don't think I would have paid full price for this hotel had I known about it. Additionally, the blinds in the room don't block out much light. It was very bright in the rooms on the 23rd floor when the sun rose at 5am, so in all we didn't get a lot of restful sleep at this property.
• John (10/5): - Close to town, reception staff were so helpful
• Leo (5/5): Great location, but the bed was terrible and the unit wasn't clean. - Location Bed
• Xavier (9/5): -
• Paul (8/5): Location v good - staff v pleasant - Location is excellent If you like cold water showers everyday this is the Hotel for you
• Bruce (6/5): Reasonable - Good location clean tidy good facilities Water pressure very poor Toilet seat extremely loose required fixing Lounge most uncomfortable I’ve sat in unable to relax
• Donnna (7/5): Cost competitive and great location. - The location is excellent and the balconies had nice views. The outside balconies and furniture were dirty and in desperate need of a good clean. No dish washing liquid provided and the handwash in the bathroom was empty, with lotion in the shower rather than body wash. The bedside tables were dirty.
• Matthew (10/5): A great location, central to everything, comfortable with amazing staff. - Clean and such a great location. The staff here are so accommodating and nothing was a bother. Dean was our booking member and even gave me pin point directions to get there. Highly recommended. There was nothing I didn’t like.
• Tyler (10/5): -
• Madden (10/5): -
• Liam Strachan (10/5): Me - Prime location nice clean and tidy lovely staff Nothing
• Renee (7/5): -
• chris (10/5): -
• Tracy (5/5): - Location. Staff were fantastic. Smell. Filthy carpet. May as well throw away the irons; cheap and terrible.
• Carolyn (10/5): It was great suited our needs -
• Sam Mac Kenzie (9/5): -
• Jade (9/5): -
• Elias (8/5): -
• Srecko (10/5): -
• Leontine (8/5): -
• Michele (10/5): Enjoyable - Amazing service, definitely coming back!
• Ximena (9/5): - The location was the main reason I choose this hotel. Maybe the cleaness can be improved.
• Hailey (10/5): Comfortable - Very good experience overall!
• Elizabeth (8/5): Staff were friendly and very helpful. - Clean, well laid out Parking. I had to park illegally to run in to check in to get garage buzzer. There was no information on website or email about instructions on parking once you got there. Signage was very small and it made it very hard to find.
• JAMES (6/5): -
• Irene (10/5): -
• Clare (10/5): Mantra went above and beyond for our Birthday stay. Thank you! - Absolute value for money. Everyone in our group was thrilled with the rooms and amenities. The staff went above and beyond and made our stay excellent.
• Maureen (8/5): Enjoyed the stay except for the natural light issue. - Easy to get too, right in the city Room was quiet dark not enough natural light getting in , as I like to enjoy coffee on balcony the balcony’s with this unit very small.
• Shelley (9/5): Relaxing experience - The location was fantastic and it had everything we needed for our stay. Nothing
• Alan (9/5): Overall, our stay was very good, and we were happy with our room and the location. - Location was ideal for what we needed it for, room was great for an inner city, reception staff (Will, I think his name was) when we arrived, and when we departed were wonderful - very friendly and helpful. Carpark was exceptionally well kept and very clean, finding a park was easy. Bed would have been comfortable if not for the "roll together aspect", other reception staff between our check-in/out did not appear to be very approachable, it was very rare to receive a greeting, not even a nod of the head if eye contact was made. I understand that it would be difficult to acknowledge everyone in a busy reception, but a friendly smile or head nod can go a long way. On leaving, the dishwasher would not turn on and in fact had no power to it, looked as if it had been the same for previous guests as the dishwash powder was still dry in the compartment, I did report this to reception.
• John (7/5): -
• Aki (10/5): - Zac in reception was very helpful and welcoming, had an issue with shower head which was promptly addressed by maintenance, who was also a very welcoming and approachable man, sorry didnt get his name. Location of room, ease of access to parking and surrounding amenities makes this a great central option in the CBD.
• Rhys (4/5): The location was good, however very expensive for such a dated apartment. - Was a good location Broken tiles, in both apartments we stayed in, torn dated furniture.
• Neville (10/5): - Great location with many many restaurants in the immediate area. Room was excellent clean and well appointed. Nothing
• Rick (10/5): Riverfire night - The balcony. The pool The shower. The couch. The tea & coffee. The gym was locked on Sunday morning at 6.30am.
• Alan (9/5): We would stay at Mantra Midtown again. - Location was ideal to attend a family wedding in the area, the check in person (Will) when we arrived was very nice, helpful and accommodating to get us to a different floor from where our room was, to see family members. Our room (1bdrm apartment) was compact but comfortable, very clean, and perfectly adequate for what we needed. The Stock Exchange Hotel (a very short walk up the road) was great for a good meal and to watch some sport, Coffee Club over the road was ideal for breakfast, and the street being one way made it very easy to cross for elderly family members who stayed with us in the same complex. The carpark was exceptionally clean at all times, and there was no difficulty finding a park, even on Friday and Saturday evening. Apart from Will, who checked us into our room, other staff on the front desk rarely even made eye contact when we walked through, when they did there was no greeting or even a slight smile, as it is a very busy entry way with people coming and going all the time I can understand them not acknowledging everyone that passes by, but a nod of the head, smile, or good morning/afternoon/evening is not difficult when you have actually made eye contact, or have been greeted in a similar way by guests. Unfortunately, the bed in our room had the dreaded "roll together" issue but was otherwise comfortable. Elderly relatives in a different apartment said their beds were very comfortable. Lighting is very dim, brighter lights would make a huge difference. I wouldn't like to read, knit etc. as it would cause severe eye strain, even trying to locate items in a handbag was difficult without pulling everything out (yes, I know all about womens handbags, but the handbag I use when travelling, and on this occasion, is not typical!). There is a spotlight of sorts, but it is quite large and tucked away in an out of the way corner. The facilities overall were very good, but when I tried to turn the dishwasher on as we left (the only time I tried to use it as we hand washed the few dishes we used) there was no power to it and the plate racks were broken, this has been reported to the desk staff.
• Gabrielle (2/5): Would absolutely not recommend! - Convenient location. Clean elevator. We were disappointed with our experience at M on Mary in Brisbane. Just four hours before check-in, we were informed that our originally booked apartment was unavailable, and we were reassigned to this property instead. Additionally, despite our original booking including free parking, we were told no parking was available and had to pay $36 at a nearby parking station. The apartment itself was underwhelming. The room felt drab, outdated, and poorly maintained, with a depressing atmosphere. The bathroom was particularly disappointing, featuring dated fixtures, a glass shower screen that didn’t close properly—causing water to leak onto the floor—and visibly unclean glass and chrome tapware. The bedroom was equally frustrating, equipped with only one bedside table and one bedside light, which was inconvenient for two people who enjoy reading at night. The dining table was old, wobbly, and in poor condition. For $399 per night, we expected far better quality. By comparison, we recently stayed at a five-star hotel in Sydney for $360 per night, which offered a luxurious bathroom, pristine amenities, stunning views of the Opera House and harbor, and excellent bedside lighting. This experience at M on Mary felt more like a two-star stay and fell well short of our expectations.

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