Birchwood Spa Motel

Location: 6 Sala Street, Rotorua, nz

Star Rating: 4 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Room service
• Family rooms
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Non-smoking throughout
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Express check-in
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Japanese garden
• Health or beauty spa nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Family Apartment, Hot Tub

  1 Queen Bed, 4 Twin Beds and 1 Double Sofa Bed

  Layout - 2 bedrooms and living room

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator, microwave, coffee/tea maker, and electric kettle

  Bathroom - Partially open bathroom, jetted bathtub

  Practical - Yard; cribs/infant beds available on request

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Refrigerator
  • Microwave
  • Heating
  • Electric kettle
  • Daily housekeeping
  • Jetted bathtub
  • Yard
  • Room service
  • Free WiFi
  • Partially open bathroom

• Studio with Hot Tub

  The studio features a private bathroom fitted with a shower and a hairdryer. The studio has carpeted floors, a seating area with a flat-screen TV with satellite channels, a dining area, a wardrobe, as well as an electric kettle. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Electric blankets
  • Dining table
  • Toilet paper
  • Cots

• Studio with Spa Bath

  This studio features a spa bath, a flat-screen TV with satellite channels, and a DVD player. This room has no capacity for additional guests.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Electric blankets
  • Dining table
  • Toilet paper
  • Cots

• One-Bedroom Apartment with Hot Tub

  Apartment features a separate lounge area and has 2 TV sets. Has a private outdoor patio with a seating area and a hot tub. Please note that the price is based on 2 guests.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Private pool
  • Wardrobe or closet
  • Toaster
  • Electric blankets
  • Dining table
  • Toilet paper
  • Cots

• Two-Bedroom Apartment with Hot Tub

  A private bathroom in upstairs. Has a lounge area and a full kitchen with an oven, a toaster and microwave. Features a private outdoor patio with a seating area and a hot tub. Please note that the price is based on 4 guests.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Electric blankets
  • Dining table
  • Toilet paper
  • Cots

• Two-Bedroom Townhouse (5 Adults)

  This townhouse is adjacent to the main property, and has a private garage and a shared spa pool cabin. Features a full kitchen with an oven and a dishwasher. Has a private outdoor patio with a seating area.

  Max Occupancy: 6 (5 Adults)

  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Toaster
  • Electric blankets
  • Outdoor furniture
  • Toilet paper
  • Cots

Guest Reviews

• Joel (10/5): -
• francis (9/5): -
• Tiare (9/5): Great sleep and close for work - Central for my work N/a
• Ngawai (5/5): -
• Vanneth (7/5): -
• Arapeta (7/5): -
• jess (10/5): - The Area was not to far from everything the lake and kayak use was available. The staff was awesome to us we stayed 2 nights private and toddler loved her stay very much
• Jose Ricardo (10/5): Muito bom o custo benefício e muito perto da entrada - Estava muito lindo facilidade no check in internet boa ótimo para 1 noite Estava tudo certo
• Rangi (8/5): Bliss - With spa, less than $100 bonus. The bed was hard.
• Katie (6/5): -
• Jamieleigh (6/5): - Needs a lot of upgrades , rooms are very outdated and heaps of bandaid fixes
• Natasha (10/5): Absolutely amazing 🤩 - Was easy to find, central to the city Having to leave
• Tasha (9/5): - The space, the rooms and the spa. Staff were able to upgrade my room due to another guest staying. Very family orientated. Close to everything.
• Koro William (7/5): Was good for the price - Was good to have a spa only down side was the spa plug was abit broken and was hard to get out I like the bed and electric blanket keeper me warm and comfortable
• Enele (7/5): -
• Anaheramarie (8/5): - Only bit we disliked was no cooking facilities, besides a microwave. But everything else was GREAT !! The staff were amazing, the room was lovely but our favorite's was the bed & the spa. Would definitely be back.
• Miria (6/5): -
• Arapeta (7/5): -
• Maraea (9/5): Our 2 night stay 3 adults 2 children - I liked how it was close to town. Plenty of beds and space for 5 people. Myself and my 2 children liked the spa bath.The staff were friendly ,was nice & clean and comfortable lots of heaters and fans in the living room and bedroom. We stayed 2 nights although we enjoyed our stay we only got 1 toilet paper for both nights so we bought some.Also5 didn't cum wit any milk I thought it may hv came with a little one atleast. Rubbish bins didn't get emptied the next day when we went out I emptied them and also I thought beds would b made when we got back back. & Towels changed which they weren't. I guess I could have asked at reception but I just thought those things would be automatic. Or atleast could have asked us. Overall I did still enjoy my stay and so did my family. I would stay there again.
• Abigail and Sunny (10/5): -
• Dee (5/5): - Spa Someone stole my park so I had to walk from the road to room over 3 times carrying stuff in. It smells weird. Dirty, when was the last time the carpet and the curtains were cleaned? Some of the room curtains are short so there’s always a small crack where people can see you. Whole bloody place needs a revamp.
• neville (8/5): Comfy - Spa pool
• Kimo Randall (10/5): Excellent stay, the staff were very helpful and rooms were clean and tidy. - I loved the Sky Sports, I travel a lot for work and noticed a lot of places don't have it anymore, so it was good knowing I didnt have to travel outside of room to watrch sports, will be back for that feature alone. Not knowing that the rooms downstairs had spas, I would have booked a downstairs room if I knew that, but I think that was me not noticing the option more so than anything.
• Shannon (8/5): Comfortable + hot tub - Comfortable No sure
• Fred (5/5): -
• Felicis (8/5): -
• Andrew (5/5): Value for Money for one nightstay fine - Location, Value for Money No Milk for tea ,
• Tesha (10/5): -
• Ella (7/5): -
• Sarah (6/5): -
• Robert (7/5): Good for the money - Easy
• Kane (7/5): -
• Lesley (6/5): Sala Strt stay. - It was convenient to locations I needed to travel too. The price was cheap for 4 adults and 4 children. The beds were comfy, the unit was warm & cosy, cooking utilities had everything we needed. The spa was nice & private. The staff were friendly, it was a good stay for the night. Could do with a fix up here & there & a good clean. If you're wanting a good night's sleep & you're a light sleeper like myself it's not the place, Sala St is very busy with heavy trucks going past shaking the unit we stayed in.
• Keinan (7/5): Ok for price. - Late check out Too far from town. No Aircon Tv too small No forks cutlery. No soap.
• Elisabeth (6/5): -
• Stewart (6/5): -
• Hemi (5/5): - Amazing location, quiet space, with access to natural geothermal hot springs with a hot tub Staff awareness. Our room hadn't been serviced after our 1st of 2 night stay. I went to reception at 4:30pm reading the sign stating reception was available until 7:30pm. I had seen the recption guy run off and jump in a car with his mates to take off. I ended up calling the number requesting fresh towels which were delivered on my return at 8pm.
• Colin (8/5): - Staff were good, facilities were clean and tidy.
• Ruawai (8/5): Short, but good! I would stay again - Large and private spa pool outside Only one concern - a lot of cockroaches in Room 2, otherwise it was a great stay
• Irene_Peet (10/5): - The location, the private spa and the cleanliness of the room. The staff were really very friendly, welcoming and went over the top make sure we could check in late and we were comfortable. Everything was perfect for us.
• Kelly (10/5): - Rooms are big, private spa pool and great location.
• Melissa (8/5): -
• Paulse (10/5): - Comfortable and spacious. Nothing to complain.
• Dalbeth (8/5): - That it was comfortable, not far from town... Wasn't anything bad about it
• Emily (7/5): It was okay but not as great as the last night we stayed at a different place near Auckland with similar price. - Fits our family. The only toilet is upstairs but main living and kitchen area are downstairs. It is actually a bit tired and not as good as it looks on the pictures.
• Natasha (1/5): I wouldnt waste my money - Nothing i was going to stay as i had an event to go to but instead just showered then left. The room was not clean the hand towel had mascara all over it there was hair in the shower/bath and dry urine on the toilet seat The staff also were not welcoming they were whispering in foreign language and smelt strongly of sweat
• Rona (6/5): - Open spa area The spa switch off when sòme running the spa next door
• Lorraine (10/5): - Very Spacious Very Clean
• Paul (9/5): All in all great value! - The guy on the desk was more than helpful with our enquiries. Not a criticism but he needed to speak to his manager as he didn't speak very much English.
• Kim (10/5): -
• Raymond (8/5): Comfortable. Good for the price - Quiet location. Beds were comfortable. There was powdered milk not normal milk.
• name (8/5): -
• Emily1098 (6/5): - Easy parking out front. Basic if you just want to sleep and thats it. Shower has good pressure. The place isn't really set up as you would expect a motel - nothing to clean dishes with, no tea towels, dishwasher liquid, limited utensils etc supplied. Makes it very hard if you want to have breakfast or anything more in there. No sink in room so can only use bathroom sink and can't do any basic cooking except microwave. Usually expect more for a motel unit. Place overall just a bit tired, taps not working properly - would spray us like mad any time we turned it on.
• Vince (10/5): I enjoy staying here - it’s very peaceful and relaxing - Location and friendly staff - hot tubs Nothing
• Vince (10/5): Very good location - value fur money and friendly staff - Everything Nothing
• Buckingham (9/5): - Great value, older motel type of stay but it was presented tidy and for the price versus other local hotels it is truely great value motel type of venue all very good and easy
• Louise (8/5): -
• Kevan (6/5): -
• Junaid (5/5): regretful - location ants in kitchen spa water supply cold dirty curtain lace no soap supplied
• Courtney Rose-Marie (5/5): Not sure about this one.... - Bed was comfy Microwave hadn't been cleaned with puddle/spillage of whatever the last person heated up, had to ask for towels at reception. Building shakes everytime truck goes past which is very often.
• Joy (6/5): - Comfortable bed Ashtray with can and butts left outside
• Nadhila (9/5): -
• Louise (8/5): -
• Ailene (10/5): -
• Johann (7/5): -
• Ester (9/5): Convenient and fun - Cool having a spa pool outside We had only a brief evening to enjoy the place. Two nights would have been better.
• Tayissha (10/5): - Was such a comftable stay the owners/workers such lovely people beds were comfy plenty of room for us all and was close to everything Nothing was bad about our stay was an overall fantastic stay would definitely recommend the place to others
• Kelly (4/5): Poor - The bed was comfortable One of the couches was dirty and also the spa bath jets we're not clean and all the stuff came out of it when you turned on the spa bath
• Andrew (10/5): Great affordable clean accommodation would stay here again - Very friendly staff great location nice and clean. Very affordable. Would stay here again.
• lerrie (4/5): Not happy on what we paid for. - It was filthy. There was a stain on the duvet. The curtain on the entrance way was dirty.
• Bernice (7/5): -
• Lynda (8/5): - It was nice and quite The decor could of been refreshed
• Kerrie (9/5): Will stay again, thanks - Plenty space / hot tub great / good location / friendly service / will stay again
• Reg (10/5): Very nice motel. No restaurants near by. - Room was spacious and, a hot tube in a private garden area, on site washing machine and tumble dryer ( small charge) stayed for 3 nights, very happy. It’s a drive to the main town 7 minutes or a long walk if you want to get to the restaurants.
• Turu T (7/5): -
• Kaaka (6/5): -
• Li (9/5): -
• Janice (8/5): Staff were very helpful when the hot tub was cold . He fixed the water temperature straight away - Location Couldn’t find the remote to the room tv
• Kapinga (10/5): -
• Melanie (8/5): -
• Tania (10/5): -
• ben (8/5): -
• Jody (10/5): Fabulous low cost accommodation with amazing staff. - The spa area was fabulous along with the bottle of bubble bath. The staff were amazing! I loved them. They were so welcoming. There's nothing that was not to like. The price of the accommodation was amazing. Location was great. Room was comfortable. Everything I needed.
• Terina (8/5): -
• Glen (5/5): -
• Louana (5/5): It was ok - One of the workers was fine The worker that hit on my 16 year old daughter I wanted to kill him
• kelly-anne (8/5): -
• Seth (3/5): -
• I Am Waana (5/5): Was ok for the price. - Spa Bed up the top was so uncomfortable and lumpy. And when the trucks go along the main road the whole upstairs shakes and we werent even near the road so just be mindful of that. Also a mice/rat trap was left in the kitchen 🤢
• Tracey (7/5): -
• Stella (10/5): -
• Dave (8/5): I enjoyed my stay it was comfortable & peaceful thankyou., - Tidy Nothing to comment nice property
• Keri (8/5): -
• Mohammed (10/5): -
• Zhi Hang Sofia (9/5): -
• Susan (7/5): - Very clean, being on a main road, traffic was noisy
• Suzanne (6/5): With improvements this could be a fairly good place to stay. A real shame the room wasn’t cleaned very well. - Fast check in, comfortable bed. Ample hot water, great shower. Not very clean. Dust and dirt on curtains and around windows. Dirty lace curtains. Kept getting whiffs of cat urine. Someone had attempted to clean the room but it wasn’t a very professional job. Room shook every time a large truck drove past (motel is close to main road). Slippery steps up to the room.
• Jose (10/5): -
• Jenny (7/5): - Staff went out of their way to help.
• Brenna (8/5): We thoroughly enjoyed our stay and will definitely be back again. Great value - Great hot tub, room had everything we needed and more. location was perfect It’s not biggie but could do with a bit of tlc but property is still clean and tidy

Photos