Ryokan Chic Hotel
Location: 97-M, Jalan SS21/37, Damansara Utama, Petaling Jaya, my
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location
Modern Minimalist Decor
Amenities and Services
To book your stay at Ryokan Chic Hotel and experience the perfect blend of Japanese aesthetics and modern comfort, visit our website or call our reservations team today.
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Safety deposit box
- Non-smoking throughout
- Cashless payment available
- Fire extinguishers
- Free wired internet
- Internet access
Rooms Available
-
Deluxe King Room
This air-conditioned deluxe king room is fitted with a flat-screen TV and a safe. The private bathroom includes shower facilities and free toiletries. Slippers are also provided.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Video
- Private bathroom
- Slippers
- Bidet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Premier Twin Room
Featuring contemporary-style minimalist decor, this air-conditioned twin room is fitted with a flat-screen TV and a safe. The private bathroom includes shower facilities and free toiletries. Slippers are also provided.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Video
- Private bathroom
- Slippers
- Bidet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe King Room with Window
Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, a safe deposit box, a carpeted floor, a flat-screen TV, as well as a quiet street view. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Video
- Private bathroom
- Slippers
- Bidet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Premier Triple Room, Multiple Beds
1 Queen Bed and 1 Twin Bed
183 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Single Room
Featuring contemporary-style minimalist decor, this air-conditioned single room is fitted with a flat-screen TV and a safe. The private bathroom includes shower facilities and free toiletries. Slippers are also provided.
Max Occupancy: 2 (1 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Video
- Private bathroom
- Slippers
- Bidet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Premier Family Room
Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room provides air conditioning, a safe deposit box, a carpeted floor, a flat-screen TV, as well as a quiet street view. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Video
- Private bathroom
- Slippers
- Bidet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Queen Room with Window
Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning, a safe deposit box, a carpeted floor and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Video
- Private bathroom
- Slippers
- Bidet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Deluxe Queen Room
Soundproofed room with windows features modern minimalist decor. A flat-screen TV and safety deposit box are provided. Private bathroom includes free toiletries.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Video
- Private bathroom
- Slippers
- Bidet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- 明揚 (8/5): -
- 明揚 (8/5): -
- Bernard (6/5): - Very good location, that’s it Please please please DO AWAY with the RM 200 deposit!!!! You do not have gold in the rooms
- Kenneth (8/5): Very good -
- Tong (3/5): Poor -
- Dhaniamala (10/5): Exceptional -
- Mohd (7/5): The Comfort is there but... - the staff is very good to me, and very nice. The smell at the hotel corridor is not good, maybe it is from the sewage or something im not sure. A bit of smell but not so powerful. At least put a bit of color in the hotel, it looks cheap, a bit of simple ID will do actually. You need to climb, so better not bring a heavy luggage, because no elevator provided (not that big deal, but at least we know).
- Raj (2/5): 😑 - Cleanliness No parking, aircond didn't function properly Little while got Little while don't have. T.V not functioning
- Azura (2/5): Very poor - Large bed Tv connected with WiFi However cannot watch any channel at all. The plug smell very strong when entering hotel and at reception area
- Andala (8/5): Good but could be better - Rooms are simple yet comfortable. Cosy for small family, couples, and business trips. Can be a bit gloomy. Would be nice if the hallways could be a bit brighter or lit up.
Note that rooms do not consist of bottled water and a telephone line to call reception.
- Jason (7/5): Good -
- Malcolm (7/5): Good but small - Location is fantastic! Some of the best KL foods around. Room is small.. small.. small but it value for money.
- Lim (9/5): Superb -
- Joanne (6/5): Pleasant -
- Joanne (6/5): Pleasant -
- Ahmad (7/5): Good -
- Sathish (7/5): Good -
- Ahmad (6/5): Pleasant -
- Haziqa (4/5): Disappointing -
- Mohd (10/5): Exceptional -
- Carol (7/5): Good -
- Zeceaca (4/5): The room is clean and has basic necessities. Good for budget traveller - Location is good. Many eateries along the same stretch as the hotel. There is also Starling mall opposite. There is no lift. And the corridors are dark.
- Thahseen (9/5): Superb -
- Nf (9/5): Superb -
- Zhariff (10/5): Exceptional -
- Lawrence (10/5): Exceptional -
- Ahmad (10/5): Exceptional -
- Tiffany (8/5): Very good -
- William (6/5): Good -
- Lai (4/5): Disappointing - The staff serving us was pleasant n nice plus location is goof Basin was block
- Nur (4/5): Dont go for single bedroom - Friendly receptionist, near to food stall. Staff would make the bed n tidy the whole place when your out the whole day. Water pressure very very low couldnt clean anything had to go to mall just for the toilet. Aircond was set to default 24 n couldn't adjust lower or higher. TV have apps to watch movie but very lagging.
- Asrul (5/5): Passable - Staff hospitality No rechange stuff when was finish like syampoo,shower gel n toothpaste..i stay 3 days but not change anything
- Andek (8/5): Very good - Location near with every needs Parking
- Kenneth (8/5): Very good -
- Beng (9/5): Superb -
- Aqo (10/5): Exceptional -
- Wee (2/5): Pet control need to be called in - Location is good. Cheaper alternative There are Rats running at night in the callings. Very noise that I can’t sleep well at night !!
Also the rooms location and layout is confusing. In case of emergency and fire, it will be hard to find the exit or evacuate quickly!
Also please install a lift!!
- Xian1995 (9/5): Superb -
- Nh_dayah02 (8/5): Very good -
- Anggerik (9/5): Superb -
- Nh_dayah02 (7/5): Good -
- Leong (1/5): Bad - Location All
- Yew (1/5): Bad -
- Leslie (4/5): Disappointing - Location was good. Room was small.
No lift (I failed to see it at the description..so it's not the hotel's fault)
- Taufik (5/5): Passable -
- Wei (3/5): excellent location but property looks and feels tired - shower is terrible and knobs fell off
- Beng (9/5): Superb -
- Kimberly (7/5): Good - Location
- Chananan (8/5): Very good - The staffs are very helpful during the stay and after the stay. After we checked out and leaved Malaysia for one day, we just realized that we forgot a TV stick pin in the room. We contacted them via Booking.com message. Finally they helped us and found it quickly.
- Alicia (6/5): Pleasant -
- Chui (5/5): Passable - Great location, just opposite Starling Mall, walking distance to restaurants and cafes. The room has no window, paint is falling off from the wall, one of the lights is spoilt at bathroom.
- Lee (5/5): Passable -
- Lee (5/5): Passable -
- Pei (6/5): Pleasant -
- Chan (8/5): excellent on location and value - location sheets and towels
- Bella (10/5): Exceptional -
- Cheeng (8/5): Very good -
- Serdar (8/5): great place for short term stay - decent place and great neighborhood. the water drainage in the bathroom was clogged, other than that everything was great
- Leslie (3/5): Poor -
- Ching (5/5): Passable -
- William (5/5): Passable - Spacious TV not functional well
- Wai (5/5): dirty with cockroaches. no tv - air cond was cold room was dirty with cock roaches running around.
no tv in the room as well
- Stephanie (7/5): It was fine, overall. - Staffs were friendly and helpful. The room was spacious and clean. Some of the basic necessities wasn’t available, eg: bottled water. Also, there’s no nearby convenient stores.
- Farah (8/5): Very good -
- Durrah (7/5): Good -
- Wei (10/5): Exceptional -
- 16474 (5/5): Passable - Friendly staff No lift only stairs.
No parking seriously not even majlis parking is available.
- Josephine (5/5): Passable -
- Yim (7/5): Good - The hotel is situated in a strategic location. There are restaurants within walking distance. Hotel doesn't provide parking.
- Xie (6/5): Pleasant -
- Cristal (8/5): Very good -
- Yuenee (6/5): Pleasant -
- Cathie (7/5): Good - The staff are friendly and helpful
Pillow is nice, mattress is nice The room is not clean, air cond blowing in the bed is not ideal for take a good sleep, TV box no movie to watch.
Toilet is not clean
- Teck (6/5): Pleasant -
- Muslimah (10/5): Exceptional -
- Joyce (4/5): Disappointing -
- Andrew (7/5): Value of Money & Worth It - Strategic location. Love the tatami design for the bed. Pillow and bed is solid and good for sleeping. With this price, very worth it.
Staffs are very friendly and helpful. As there is no window for my room. There is a smell for the room due to lack of sunlight. However I do not mind as I am on short stay. Can be improved with diffuser fragrance for the room.
Shower is alright with acceptable pressure but the towels can be improved! As the towel does not really absorb water after showering.
Overall it is reasonably priced and acceptable.
- Sky (7/5): Good -
- Song (8/5): Very good -
- Anneja (7/5): Good -
- Ingren (5/5): Everything ok...except musty smell. - Very strategical location, just opposite to one shopping mall and easy to find supper in the midnight. Very heavy moldy smell in the room!
- Army (9/5): Superb - ok
- Muhammad (9/5): Superb -
- Waremon (7/5): It's nice for a quick 2 nights stay, but room service and facilities can be better. - Host is very helpful and responsive (I reported a broken shower head and they fixed it promptly), the room was adequately sized for two, the bed definitely has that Japanese style and was comfortable enough, water flow from the shower was nice and warm (temperature can be adjusted). The table provided is enough for a person to sit and work on a laptop if necessary. WiFi was provided if you need it, but as usual in any places, shared WiFi will not be as fast since other customers are also using it, not to mention possible security/privacy issues, but shouldn't be a problem if you use VPN. In my case, signal coverage (Yoodo) was excellent and therefore, I don't use the WiFi.
The hotel was quite secure because the entrance is locked at night and can only be accessed with your room's access card.
The hotel is located next to a shopping mall (Starling Mall), and there are a couple of convenience stores within walking distance, plus two Starbucks nearby and some restaurants. It's also located just within 10 minutes to 1 Utama, The Curve and Tropicana Gardens Mall. My room has no window (which is known upfront), therefore it feels a little bit claustrophobic. Will not be good for people who has claustrophobia. Room service is just so-so, because there are dusts under my comforter and a dead cockroach in the shower (although to be fair, it was located at the dark corner of the shower and hard to notice). There is no light control near the bedside, and the table's edges are not smooth. Would appreciate it if there's an option for a nightlight, because personally I don't like sleeping in total darkness. The rainfall shower head was placed too close to the wall, and the wall itself has a soap dispenser mounted on it, which I keep hitting while bathing.
There's no elevator, only stairs, but I don't mind this. Good to know for people with bad knees.
Parking is not easy to obtain, and when you do get one, others may double-park behind you (fortunately in my case, there is either a driver waiting in the car, or they left a contact number under the windscreen which is good enough). If you can't find any parking, you could park in the shopping mall nearby temporarily and wait until 11.00PM-12.00AM before taking the car out and find a parking nearby. I believe there's one parking lot that charge you per entry instead of per hour, but I don't think it's near the hotel.
- S.prakash (10/5): Exceptional -
- Hsien (6/5): it’s acceptable for the price - location not the cleanest
- Kenneth (8/5): Very good -
- Boon (7/5): it was OK - it is near eateries no lift
- Royhim (10/5): Exceptional -
- Anonymous (6/5): Pleasant -
- Law (3/5): Will not go back anymore - Pillow smelly
Photo shown nice but in actual much poor condition of the hotel
- Marcus (8/5): Very good -
- Lunarkult (8/5): Very good -
- Woeiken (1/5): Will NEVER return to this hotel. NEVER. - Location. This is close to the office I am heading out to. Being opposite to the Starling mall is also a plus. Mold smell the moment I stepped into the room. Sink in the bathroom shaky. Toilet bowl seat is broken. The knob for the water heater is broken. There is no place to put the shower gel and shampoo (have to put on the floor). The wooden tatami has a lot of nail holes, feel dangerous.
- Andy (10/5): Comfy, neat and convenient and high value - Other than cheap for its details, the place super convenient as its nearby everything, even the building is directly infront of starling mall. The staff are friendly and very helpful. Highly recommend for people to be here. A high value hotel at a budget hotel price. Nobe
- Vel (5/5): Passable -
- Shams (9/5): Superb -
- Ming Jay (6/5): Need make over of the room - the room toilet was quite run down. there is no shower curtain, the vanity top tiles was missing. guess they really to maintain the room.
- ST (10/5): - simple and functional
- Verified traveler (8/5): Clean, Convenient location, - clean, convenient location, lots of good eatery nearby, near shopping mall,
Photos