Castle House Hotel

Location: 28 Castle Street, Canterbury, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Family rooms
• Express check-in/check-out
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• CCTV outside property
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Japanese garden

Rooms Available

• Family Room

  Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room features heating. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • Hair dryer
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Toilet paper
  • Trash cans
  • Cots
  • Body soap

• Double Room

  Spacious and elegantly furnished room with an private bathroom and has a flat-screen digital TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Toilet paper
  • Trash cans
  • Cots
  • Body soap

• Double or Twin Room

  Spacious and elegantly furnished room with an private bathroom and has a flat-screen digital TV.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Toilet paper
  • Trash cans
  • Cots
  • Body soap

• Family Room (4 Adults)

  Spacious and elegantly furnished room with an private bathroom and has a flat-screen digital TV.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Toilet paper
  • Trash cans
  • Cots
  • Body soap

• Small Double Room

  An private bathroom and a flat-screen digital TV are featured in this room.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Hair dryer
  • Radio
  • Toilet
  • Private bathroom
  • Heating
  • Toilet paper
  • Trash cans
  • Body soap

Guest Reviews

• Susan (8/5): - Great location with free parking, quick and easy to walk into the city. Big comfy rooms. Wouldn't have minded a bit more variety at breakfast. Maybe some more fruit, plant milks, variety of yogurts...
• Augustin (9/5): - Struttura, camera anticacmante accogliente, giardino. Nulla
• Amanda (7/5): -
• Ines (2/5): Abgewohnt und ungemütlich - Das Frühstück war sehr gut und Parkplatz ist kostenfrei. Zimmer war eine Übernachtung in Uromas alter Kammer. Dreckiger Teppich, 5 Türen im Raum, teilweise zugestellt, sorgen für gute Durchlüftung. Extrem abgewohnt, ungemütlich und kalte Heizung. Tür zum Flur hält nur wenn abgeschlossen. Fenster im Zimmer und Bad gehen nicht zu öffnen. Das Bad hat Museumsstil. Im Bad keine Steckdose, ebenfalls kalte Heizung und durch undichte alte Türen und Fenster gelüftet.
• Olav (6/5): Hotel op goed locatie - De locatie is uitstekend, op nog geen 10 minuten lopen van het centrum. Parkeren is gratis bij het hotel. Personeel was vriendelijk en het ontbijt goed genoeg. De vloer van de badkamer is spiegelglad, de gordijnen zijn erg licht dus met name in het voorjaar/ zomer wordt je vroeg wakker. De glasplaten op de nachtkastjes zitten los, beste gevaarlijk met kleine kinderen.
• Clemence (6/5): - Staff is nice, family room and bathroom are really spacious, very clean and comfortable. The hotel parking lot is very convenient and we were able to leave the car until 3pm the following day. The hotel is located a 10mn walk from the center. We stayed in the family room which doesn’t have proper blinds, so at 5am it was already quite bright, and since the room is facing a very busy roundabout it was extremely noisy. Breakfast was average.
• Bert (10/5): -
• Régis (10/5): - Parfait Rien
• Julie (8/5): Fab hospitality in.Canterbury - Bia was really welcoming, friendly and super helpful throughout our stay. Location is less than 10 mins walk to City Centre. Parking a real bonus. Nothing really, the room was very clean, a bit hot at night but very quiet given the location
• Hamish McCracken (7/5): - The location was great. Parking was included. Breakfast was ok. Staff very friendly. Bed was small for such a big room. Also there were glass panels on the tables in the room which were dangerous. The heater didn't seem to work and so it got cold over night.
• Teresa (8/5): Value for the money spent and good for 1-2 day stay. - The room is pretty good size for a bed and breakfast hotel. The room has a nice view for a English graden. The hotel is very close to train station (within 5 minutes walk). The breakfast is hearty and has a lot of choices. The water pressure is very bad for the hotel.
• Michael (7/5): -
• Ann (5/5): Ok - Good location Needs a face lift Carpets are grubby & worn, Bed seen better day although mattress was very comfortable Pillow were terrible Windows were very dirty need a clean inside & out. Continental breakfast was very average need a bit more selection All in all need a complete makeover
• Christophe (7/5): Très bien - Tout Rien
• Perry (8/5): - Good location, free parking Breakfast was not great, not much selection but there are plenty of places close by to get a good breakfast.
• Andre (10/5): Prima Guesthouse - Zeer vriendelijk personeel. Prima ontbijt. Schone kamer.
• Antonio (3/5): Un hotel viejo en una buena ubicación - La ubicación es buena No había calefacción y hacía frío en el exterior por lo que hacía bastante frío en la habitación. Las toallas estaban sucias y el hotel se ve viejo y sucio
• Gabriela (10/5): - Todo perfecto, muy acogedor, muy simpáticos! Repetiremos!
• Andreas (8/5): - Top Frühstück.
• Smith (9/5): - The staff are welcoming and effectiant. There wasn't anything we didnt like.
• Cherie (10/5): -
• Jeannine (8/5): Enjoyable stay - Well located, friendly personnel, very clean Too noisy (we had a small room at the front) due to location near busy roundabout. No cooked breakfast, building is listed so cooking is not allowed
• Anja (9/5): - Die Lage ist ausgezeichnet. Das Hotel ist sehr gemütlich. Wir haben uns sehr wohl gefühlt.
• Elisa (10/5): - Ottimo servizio, accoglienti e disponibili. Camera ampia e ben curata. Ambienti puliti. La colazione era davvero buona, ampia scelta ed abbondante. Aggiungo che il giardino è una vera chicca. Complimenti per tutto.
• Vili Asenova (7/5): -
• Suzanne (9/5): - Location. Staff member in reception very friendly and welcoming. Loved the lounge/bar.
• Nick (8/5): -
• Vanessa (10/5): - Hotel was very clean, staff friendly, great location including parking on site and excellent breakfast.
• Jackie (7/5): - Large room...great location. Parking on site Couldn't open the window. Water pressure not so good
• Lonneke (7/5): Simple but well located - Super makkelijk bereikbaar en eigen parkeerplaats, vriendelijke geholpen bij de receptie.
• Theron Williams (8/5): -
• Rosa (8/5): Lovely stay - Really quite
• Lijten (9/5): Fijn verblijf voor een lage prijs. - Dicht bij het centrum van de stad, mooi pand, kamer. De douche had heel weinig druk.
• Dawn (10/5): - We really have nothing to complain. We came very early and thought we'd just have to leave our bags and register our car - but our room was ready! It was perfect, clean, spacious with an amazing bathroom. Breakfast was excellent with plenty of variety. Great croissants! The lovely girl who checked us in was so sweet! As my dad is tall, he struggled a bit under the shower - which is clearly made for smaller people - but overall it was great.
• Cristiana Bonamico (8/5): Otimo custo beneficio! Otima localização. - Localização, simpatia dos funcionarios, cama e quarto confortaveis, banheiro grande. Cafe da manha com otima granola e frutas. A decoração esta um pouco antiquada, mas nada que tenha atrapalhado a viagem.
• Nick (10/5): Fantastic hotel - Staff was fantastic as always perfect location clean lovely breakfast. Nothing wrong.
• John En Jeannet (8/5): Prettig hotel. - Ruime mooi Engels ingerichte kamer in het hoofdgebouw. Weinig geluidsoverlast ondanks ligging aan de weg. Prettige gastheer. Alles was ok.
• Alexandra (9/5): Très bien - Proche du centre-ville. Excellent rapport qualité prix. Parking pratique. Très propre et confortable. Chambre spacieuse. Excellent petit déjeuner Un peu chaud dans la chambre mais du à une exposition très ensoleillée donc pas grave.
• Chantal (7/5): - personeel was vriendelijk. goed ontbijt
• Paweł (10/5): -
• JT (8/5): Great value and location - Lovely staff. Great location. Comfy bed. Decent continental breakfast. For monies paid I thought it was great. If being fussy would say bathroom needs updated and glazing updated to minimise noise. But no complaints for the money As above
• Antoon (10/5): -
• Katelijne (8/5): -
• Guest (5/5): -
• Ruth (10/5): - Very friendly attentive staff Lovely large comfortable room. We went for cheap and cheerful as only needed a bed for the night no thrills. But OMG wish we had scheduled more time to just be in the room as was so lovely. The breakfast was equally unexpectedly good. Such variety of food and we'll presented and tasty. Will definitely stay again Nothing
• Mark (9/5): -
• María (9/5): -
• Ronald (9/5): A very convenient hotel within walking distance from town. - Very close to all amenities, just a short walk to the centre on town. Most important a free car park on site. The shower in the room had very little water pressure and the bathroom needed some type of storage/shelving.
• Nikki (6/5): Convenient but needs attention to detail - I’ve stayed several times and always prebook a QUIET room but when I arrive they never seem to have knowledge of specific requests Some of the rooms are facing a very busy ring road No hairdryer and dodgy remote control and badly tuned TV
• michal_waw_90 (9/5): Great place for stay in Canterbury! - Very good breakfast, nice rooms and staff. It could be better wifi in rooms (sometimes it was unstable)
• Paige (10/5): Great place to stopover in Canterbury - Staff were friendly, breakfast was good, rooms were clean and set up well for travelers The water pressure in the shower wasn’t very good
• Jason (10/5): Front desk was super helpful. Great stay. - Had the charm we were looking for. Easy walk to everything
• Nebu (9/5): -
• Juliane (7/5): Excellent city centre location with free parking. - I thought this was a good 3* hotel. Quirky with character. Free parking which is great so close to the city centre but please note, parking is not guaranteed. Walking distance to city centre was the main reason I chose this. Bedroom was good size. Breakfast was a good continental breakfast - nothing fancy but perfectly adequate and plenty of choice. Plenty of restaurants, cathedral, shops etc. within walking distance. Try the cat café! Hotel was fully booked yet noise from within was very low. Clean, no fuss hotel. View was not great - were overlooking the roundabout but traffic noise levels were fine (double-glazed windows help). Plus, this was expected so close to the city centre. Unable to open windows (need repair) but since we weren't there in the summer, not a big issue. Light above mirror in bathroom not working. If I am being really picky - mattress was too hard for me but everyone is different.
• Ditte (8/5): Centralt placeret, charmerende lille hotel til fornuftig pris - Central beliggenhed Mulighed for parkering God størrelse på værelset Behagelige senge Historiske rammer Roligt trods beliggenhed Begrænset udvalg af morgenmad - de løb tør for Brown toast og ingen mulighed for røræg, bacon, mv. Ingen fadøl i den såkaldte bar
• Niteshkumar Singh (9/5): had a very pleasant stay at the hotel. The facilities were excellent, and everything was clean and well maintained. The - Very happy stay Kitchen and dinner facilities would help
• Tracy (10/5): Loved it. Will stay again. - Very unique and historic. We stayed in room 10 in the coach house. The windows were very cool and you could see how they have restored them. The bed was comfortable and it was quiet Just the stairs were a little steep
• Tracey Maxine (8/5): Very good - Nice good cosy traditional,friendly and good location. It was a shame full English breakfast was not on offer just continental.
• Tim (9/5): -
• Anna (10/5): -
• Claudia (8/5): Gemütlich - Gemütliches, altes Gebäude, direkt an der Stadtmauer gelegen. Fußläufig zu Innenstadt und Kathedrale. Ausstattung ausreichend, Einrichtung typisch englisch 😉
• Magnus (9/5): -
• rodolphe (10/5): - Emplacement, propreté, accueil, gentillesse, petit déjeuner. L'eau vraiment trop chaude. Pas de mitigeur.
• Yashgiri (9/5): - Everything was amazing Just the heating was not on all the times
• sonia (10/5): Very friendly - Very friendly check in. Clean room. Was a little cold and we struggled with the flush on the toilet. But very minor issues... did not spoil our stay.
• Jennifer (9/5): Was perfect for a weekend break, would definitely return - Location , parking , ease of check in Breakfast was very basic continental style, tea was awful! Throw the tea bags away and buy some decent ones!
• Juliette (8/5): Ideaal als je op loopafstand van de stad wilt zitten - Goede locatie (10 minuten lopen tot centrum), parkeren op eigen terrein, heel vriendelijk personeel, ruime kamer. Ontbijt was vrij basic.
• Pamela (9/5): Very good - all as expected - Great breakfast, nice welcoming staff Room rather hot
• Steven (8/5): - The hotel was clean and staff were friendly.It was ideally situated for our visit and was good that we could park without havibg to pay an arm and leg.The breakfast was plentyful. Would have preferred a cooked breakfast.
• SSGC (10/5): Fab location with comfy beds - Ok it isn’t the Ritz but is clean and comfy beds. Breakfast is OK and in a fab location with free parking.What more do you need!
• Rodney (9/5): A good option for a brief stay in Canterbury, with easy access to the city centre. - The location was excellent, and the accommodation was value for money. The staff were friendly and most helpful. No gluten-free bread, biscuits, or cake was available.
• Linda (10/5): All good - Excellent location, lovely staff, very clean and comfortable
• Maria Josefa (10/5): - Todo en general sobre todo la habitación y la cama super comoda y el desayuno muy bien también.
• Jennifer (10/5): Cozy and Delightful - It had the exact vibe I wanted from a small town inn and was probably one of the highlights of my trip to the UK. I could picture the Bennetts living in a small estate like this. They kept the historic charm yet had modern-day conveniences worked into the decor. The gardens were gorgeous, the breakfast was amazing, the bathroom was squeaky clean, and the whole feel was cozy. Absolutely nothing.
• Nick (10/5): We had an excellent stay. - The breakfast was great with plenty of choice. The location was excellent with free parking. N/A
• Sabine (8/5): Sehr empfehlenswert - Sehr gute Lage, toller Parkplatz. Nettes Personal. Wir haben die Bar erst am nächsten Tag bei der Abreise entdeckt, da wir im Nebengebäude untergebracht waren.
• Catherine (10/5): -
• Robert (8/5): -
• Michael (8/5): Great convenient staff were friendly helped me with bedding and great location. - The location and parking for this hotel is great your car is parked less than 10 yards from the hotel front door and walking distance in to town which is unusual and a very nice feature for a city centre hotel. The continental breakfast is good but it would be better to have a cooked breakfast and or buffet option.
• Storrie (10/5): - Location superb and mattress was so lovely Having to get off the mattress.!!
• William (8/5): I would stay again. - Helpful staff on desk, great continental breakfast with lots of it and great variety. Rooms dated a little but very clean and huge space .
• Jo (8/5): A lovely stay - The hotel is in a great location with the bonus of onsite parking. We had a comfortable room. The included continental breakfast was plentiful and set us up for the day. Everything is a little old fashioned but that adds to the charm. Our room was huge, comfy, warm and clean - what's not to like?
• Andrew (10/5): -
• Vlad Sljapic (8/5): -
• Rebecca (10/5): Perfect location and lovely place - Loved the ambience and location of the hotel and the staff were wonderful
• Demelza (9/5): - Very central for exploring Canterbury on foot, room large and quiet, breakfast great. Really enjoyed our stay.
• Anna (10/5): -
• Karen (9/5): A one night stay. Polite staff, clean room, could park car and walk into town easily, good breakfast. Good clean central - Extremely central to the town centre with parking
• Kirsten (6/5): Goede ligging, mooie kamer. - Vriendelijk en behulpzaam personeel Zeer ruime kamer Kamer gelegen aan een drukke straat, waardoor veel nachtlawaai (optrekkende moto´s, schreeuwende mensen, dronken mensen,...)
• Jim (9/5): Great - Great location friendly staff Nothing
• Rebecca (8/5): -
• Deb Taylor (8/5): - Great location, 5-10 mins from Canterbury centre. Friendly staff, very helpful. TV in our room wasn't working. Staff got someone to look at it very quickly, worked for one evening but then was stuck on one channel.
• Marion (10/5): thoroughly enjoyed our stay, not far into the centre staff very nice - room was very comfortable, breakfast was good and location fine it was very warm nothing we were happy
• Garry (10/5): Canterbury holiday - Clean,warm especially at night,lovely shower. Very Central good vfm. Included breakfast. Nothing
• Paul (5/5): - Location was brilliant Staff were very friendly Breakfast was good for just continental Heating in the room was really good I requested a room with a bath and shower over it hotel replied by email confirming that would be possible but on arrival we only had a shower which didn't have a lot of pressure, they did try to change our room but they were fully booked so it wasn't possible, the bed was quite hard and tv on the wall up high was really tiny.
• Lisa (10/5): -
• Athol (6/5): -
• Holger (8/5): Wer eine einfache,saubere und zentrale Unterkunft sucht,ist hier gut aufgehoben. - Das Hotel ist sehr zentral gelegen und man ist schnell in der Stadt.Die Zimmer sind einfach und sehr sauber.Das Frühstück ist sehr gut und umfangreich.Die Mitarbeiter waren sehr freundlich und hilfsbereit. Alles in allem ein sehr gutes Preis/Leistungsverhältnis.
• Jane (9/5): -
• Nikki (8/5): Good location comfy beds quirky rooms - Breakfast was fine The heat in room upon entering was sweltering we had to shut it off and open a window must cost a fortune

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