Hampton Inn & Suites - Mansfield

Location: 98 Dorsett Heights, Mansfield, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Heated pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Process in place to check health of guests
• Face masks for guests available
• Delivered food - securely covered
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Secured parking
• Swimming nearby

Rooms Available

• Studio, Accessible, Non Smoking

  1 King Bed

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with cable channels and pay movies

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, and hydromassage showerhead

  Practical - Iron/ironing board, desk, and free weekday newspaper

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Visual fire alarm

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Alarm clock
  • Daily housekeeping
  • Free Local calls
  • Free WiFi
  • Hydromassage showerhead
  • Bedsheets provided
  • Laptop-friendly workspace
  • Closed captioned TV
  • Shower grab bar
  • Visual fire alarm

• Room with Two Queen Beds - Non-Smoking

  This room features a flat-screen TV, coffee machine, and work desk.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Alarm clock

• King Studio Suite - Non-Smoking

  Featuring a microwave and a refrigerator, this suite also includes a flat-screen cable TV and a sofa bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Microwave
  • Alarm clock
  • Sofa bed

• Two Queen Bed Hearing Accessible with Tub

  This triple room offers a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Alarm clock

• King Room with King Bed - Non-Smoking

  This room features a flat-screen TV, coffee machine, and work desk.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Alarm clock

• King Room with Sofa Bed - Non-Smoking

  This room features a sofa bed, flat-screen TV, coffee machine, and work desk.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Microwave
  • Alarm clock
  • Sofa bed

• Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking

  This triple room offers a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Alarm clock

• King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking

  This triple room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Alarm clock

• Queen Studio Suite with Two Queen Beds - Non-Smoking

  This studio has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Microwave
  • Alarm clock
  • Sofa bed

Guest Reviews

• Karol (7/5): -
• Guy (8/5): - The location, the cleanliness, and how spacious the room was I can't believe that you all don't have smart TVs so that was really disappointing
• Erica (10/5): Great - Staff was super helpful. Loved the indoor pool and hot breakfast! Wish location was closure to Grand Canyon
• Arianna (10/5): -
• Jessica (8/5): Okay but not great - Cleanliness, friendliness of staff The other exit doors never worked properly and they were aware but have not corrected yet. Our bathtub/shower was less than to be desired and if you showered, your dirty water backed up in the tub.
• Federico (8/5): -
• Jones (9/5): - Great staff as always friendly and helpful Needs some updates
• Chelsea (10/5): -
• Frank (9/5): -
• Angelica (10/5): -
• Charles (8/5): -
• Christine (10/5): Our stay was great in beautiful Mansfield/Wellsboro area - Breakfast was great and was kept supplied We were not use to the firm mattress
• Wendy (6/5): It was an ok stay. - Where it was located. The room smelled somewhat musty.
• Chris (10/5): -
• Lary (9/5): Very satisfied - Location, cleanliness, on a hunting trip and breakfast was opened early Noise around the door from ventilation, not sure if it was common to all rooms but it was ours
• Work (10/5): It was great!!! - Everything. Staff was great. Our room was clean and comfortable. There wasn’t anything we didn’t like
• Judith (10/5): Western omelettes, potatoes and sausage for breakfast. The staff was very polite and accommodating, going so far as to - Everything I noticed, was exceptionally clean.
• Smith (9/5): -
• Cinda (9/5): Fantastic!!! - Breakfast was super,,,everything was hot and delicious!!!!! We had a surprise party for daughter schedules and needed an early check-in. Everything was ready when we arrived. We'll be back.
• Stephanie (10/5): Comfortable stay and close to the cute, small town. - Spacious room and LOVED the layout!!! N/A
• Mark (8/5): - Clean super nice nice check in guy Pillows not comfy check out lady was to busy talking to another employee to even acknowledge us or even thank us for staying just said put keys here
• David (9/5): - Everything was fine Problem with charges at check out. Did not give same price as committed thru you. Reported problem on follow up the next day and got it resolved
• Huizhi (9/5): - Some room windows were blocked by the swimming pool building. When asked to switch, the staff switched without much questions. Over all, excellent stay.
• WILLIAM (8/5): -
• Jody (10/5): - Our room was very nice. The bed was very comfortable.
• Betsy (9/5): Only comment would be that there was some mold around the edge of our tub in room 417. - The breakfast was excellent.
• David (2/5): - We normally stay at Hampton/Hilton properties as we appreciate the nicer rooms and good service, but this stay has been very disappointing. The bathroom floor and shower were not clean - there were hairs and mildew. The sink did not drain well. When we left for the day we asked the front desk if housekeeping could sweep/vacuum our bathroom floor as it was not very clean. We returned at 9:30pm and no housekeeping came. My wife washed her hair and discovered that the hair dryer was filthy - really disgusting. I would attach pictures of the floor/tub where if you zoom in you can see the hairs and mildew... as well as pics of the hair drier, but that does not seem possible.
• Kathleen (8/5): Thank you for making our trip more enjoyable. - Clean and spacious room.. Free breakfast wasn’t very good.
• Christine (10/5): - Room was large , clean and very nicely appointed. Breakfast was a nice treat the next day!
• Elaine (10/5): - Room was clean quiet and the area around was nice could walk to restaurants if wanted.
• Christine (9/5): -
• Allyn (10/5): - Great location. Clean. Staff is nice.
• David (10/5): - All well as always.
• Shao (10/5): - Very friendly staff at front desk
• Debra (6/5): Leisure trip - Property was clean and Brian was very nice at the front desk. Outlets at vanity sink were not working. Advised front desk. Was told no maintenance was on site. Breakfast was 6-10. Went down to eat at 9:15 and there was hardly any food to choose from. All breakfast tables were dirty.
• minkyung (2/5): - One side of the bed is tilted, so it's very uncomfortable. And
• Sudeshna (10/5): - Very nice
• Meyers (6/5): Adequate - Location! No cocktail lounge.
• Zonglin (10/5): - Highly recommend!
• John (10/5): Nice place to stay - breakfast was the best I have seen at a hotel. Friendly staff. A bonus I was able to plug in my EV overnight only a 115v outlet but it gave me 40 miles of range that made my sightseeing trouble free the next day.
• Timothy (10/5): nice stay - good stay everything was good
• Evelyn (8/5): - Hampton Inn provided comfortable room with a great breakfast. slight musty smell
• David (10/5): - It was a nice place to call "home" for a couple days during a long overdue homecoming.
• Bhaskar (10/5): - Nice and clean. Easy check on.
• Shirley (8/5): - The door that opens to the refrigeratior was slightly broken. I wish they had bigger towesl for the pool area as well for when showering.
• Michael (8/5): We were well satisfied. - The room was pretty. The view was nice. The breakfast area was beautiful. The bathtub sill was too high for a handicapped room and difficult for someone with limited mobility to get over. A handle on the TV cabinet was loose.
• Joe (10/5): - Everything about this Hampton Inn suited our needs perfectly, its location, easy to take a morning run, & very clean. The bed was very comfortable and the room was very spacious. Would stay again if i the neighborhood!
• Susan (10/5): - Great grassy areas for dog and Perkins restaurant adjacent to hotel.
• Rolider (10/5): - Great reception!! The staff was very friendly. We highly recommend this hotel because it's great location near the beach and the homies hotel
• McWhirter (10/5): -
• 858darlaj (2/5): Miserably failed at handling situation with loud vulgar guest - Overall the hotel and our room were very nice and clean. However, the hotel failed miserably in handling a situation with the loud and vulgar occupants in the room next door to us. Their foul mouths and God knows what activity was going on in that room was so bad we left the hotel at 10:30 PM and drove 4 1/2 hours to our home in Maryland. The manager at the front desk did nothing but recommend going to the hotel next door. I got a zero refund (manager was too worried about being able to re-rent the room at 10:30PM in a booked hotel) and we missed the family event we drove up to that area for. I expected Hampton to do better and should have done better.
• Jeffrey (10/5): - Friendly staff, Clean room. Good laundry facility. Would certainly recommend.
• Perry (10/5): - Clean,quite, good breakfast. Nothing
• Ginny (10/5): Exceptional - Friendliness of all the staff
• Carmel (10/5): - This was such a nice hotel. Everything was new, room was spacious, breakfast was great, staff was friendly. Would definitely recommend this hotel and would stay here again.
• Peter (10/5): Great hotel, friendly staff - Clean facility, very comfortable bed. Nothing stood out
• Mark (8/5): - It was nice
• alexander (8/5): - Clean
• Forrest (8/5): Very good -
• Arianna (10/5): - Very clean and comfortable beds
• REBECCA (10/5): - It is a nice property, the staff are nice and friendly, my dog can also stay.
• Amanda (8/5): Quick weekend hiking trip. - Everything was nice. Not to crowded. Staff was informative. Breakfast was decent. Room was clean. Pillows. Way to soft. Bathtub needs to be cleaned and little better and shower head needs to be updated.
• Kayla (5/5): Passable -
• Kardam (1/5): Bad -
• Karen (10/5): - Cleanliness and friendly staff
• Bruce (9/5): Superb -
• Pamela (4/5): Convenient location but overpriced and disappointing accommodations - Convenient location. Decent decor in the rooms. Trashcan holding water from a leak in the ceiling in the hallway of second floor. Smell of mildew on second floor. Snack shop/provisions disappointing. No vending machines on the floors. Stains on bedding. Bathroom did not appear to have been freshly been sanitized.
• Colin (8/5): - There are 3 things I want to mention. 1. Our room (309) had the strangest layout that I have ever seen for a hotel room. 2. One of the 2 elevators was out of order on a busy weekend. This makes moving around much more of a problem. 3. The jets in the spa tub were out of order. Some reviews suggest they have been out of order for a while. With the jets not working, you really don’t have a spa tub.
• Rong (10/5): - good
• Jennifer (9/5): Superb -
• Natalie (10/5): - We had a great stay!
• Gregory (8/5): - The pool was closed for 90% of our 6 day stay and our last night when it did open the hot tub didnt work and the guy was clueless on dealing with it. Not a huge deal but specifically booked for those amenities Other then that always a great stay with hampton!
• Marie (8/5): - Location is really nice. Jets werent working in the hot tub. Wasnt much of a choice of food for breakfast.
• Irina (10/5): Exceptional -
• Martha (10/5): - Clean, safe, value for money spent. Staff professional and helpful as needed during staff.
• Sandi (10/5): Exceptional -
• Brett (10/5): - Safe and easy. Good location
• Hector (6/5): - The shower handle fell off and tub was clog but I was to tired to deal with asking for other room
• David (8/5): Very good - There was an issue with the payment between Booking.com and the hotel payment (my receipt said paid and I had the transaction on my credit card). The front desk clerk had a strong idea on what the issue was and was able to get it resolved ( bad expectation date on the Booking.com virtual credit card) he was able to get us taken care of. Pin numwas hidden in plain site and hard to find. Long wait times for Booking.com to answer phones so we could get to our room
• Suzanne (3/5): Poor -
• Tony (10/5): - It was a very nice place to stay. Clean room and comfortable beds. The staff was not always available and the bathroom had a shortage of toilet paper.
• William (10/5): - Clean facility , good breakfast
• Colleen (10/5): - Clean and very nice staff Disappointed pool and spa are under construction.
• Robin (10/5): - Polite staff
• Shannon (10/5): - Very clean! Staff was wonderful. Good breakfast options.
• Robert (6/5): - They advertised a bar/lounge which did not exist. Not remotely close to above average casual dining restaurants. Breakfast was cold, not remotely warm.
• Dick (8/5): - Clean and easy to get to. The view from our room was tremendous.
• Elizabeth (9/5): Great restful stay with helpful staff - Clean, smelled good, well lit Pool and hot tub unavailable due to apparent repair
• Cheryll (10/5): Exceptional - Staff were very polite
• Anniversary (5/5): Passable - We have stayed at many Hampton Inn's and up until this time we have not been disappointed. This stay at Hampton Inn and Suites, Mansfield, Pennsylvania, on April 19th to the 20th was the first time we were terribly disappointed. We wanted to just get away and enjoy our 50th wedding anniversary on April 20, 2025.                                                                                                                                    The first thing that upset us was, after we made our booking arrangements and a confirmation was sent to us by way of email.  The email told us that there would be mandatory masking at the hotel.  I called the property to clarify that because I did not want to be forced to wear a mask. I got a call back with a message that assured me I did not have to wear a mask and that the email was incorrect.                                                                                                                                              But the thing that really disappointed us the most was after checking in, there was a sign that said "The pool and the spa were closed. We are sorry for the inconvenience." I brought it to the attention of the clerk at the main desk and he told me when this sort of thing happens, "we normally send our people next door to the Microtel but their pool is also down". The desk also told us they could not refund us our money or give us any credits.                                                                                 The hot tub was the specific reason for booking with you.  Had we known the hot tub was broken we could have gone to a BNB for less money, but that wasn't what we wanted.  For several years now we have specifically looked for Hampton Inns when we travel. YES, We understand equipment breaks down but customer service is extremely important.  We should have been aprised of the situation and Hampton Inn should make it right.
• Bo (10/5): Great Family One Night Stay - Very comfortable hotel. Great breakfast in morning. Was disappointed that pool and hot tub were not in service--it was the reason why family chose this particular hotel in Mansfield. Other than that disappointment, we were pleased with the room and courtesy of staff.
• Arnold (6/5): Out of order - The hot tub was out of service. I wish they would contact you and tell you. I would have found another place to stay
• bethompsonrn (6/5): Would not stay here again - Good Points: Very clean, friendly staff, great location. Bad Points: Beds were very uncomfortable- hard and lumpy. I was actually debating sleeping on the floor. I wish the room doors had a slower close so they didn't bang shut so loudly when you're trying to sleep. Needless to say, no one slept well. Breakfast was meh.
• Melisaa (8/5): We have stayed here multiple times. The staff are friendly and courteous. - Every day they change out the breakfast, so there is a variety.
• Smith (8/5): Very good - Friendly staff, My wife son and I only had one issue. I stayed for 2 nights. The morning of the second day we left to do what we had to do. When we got back for the last night in the hotel we noticed they didn't clean the room. No beds made to fresh towels no trash emptied, no nothing. Very disappointed
• Mazi (10/5): Exceptional -
• Jolene (10/5): - Great place clean and convenient very friendly staff. Nice breakfast 😋
• Jacqueline (10/5): - Clean comfortable just we needed
• Celina (10/5): Would stay again - Clean safe area The pool area- hot tub shut down- kids running and jumping in pool. Wasn’t monitored at all
• Mary (10/5): Exceptional -

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