The Boma Nairobi

Location: Red Cross Road, Off Popo Road, Off Mombasa Road, Nairobi, ke

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: 07:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Packed lunches
• Currency exchange
• Solarium
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kid meals
• Evening entertainment
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Spa/wellness center services
• Fence around pool
• Steam room
• Beauty Services
• Manicure
• Pedicure
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Broadcast Live sport events
• Happy hour
• Aerobics
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Japanese garden
• Covered parking
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Hosted evening meal (reserve)
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Double Room

  This spacious double room has air-conditioning and an iPod docking station. The generous seating area features a flat-screen TV, minibar, free tea-and-coffee-making facilities and a working desk. The private bathroom features a bathtub and a separate walk-in shower. All toiletries are complimentary.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • View
  • Electric kettle
  • Wardrobe or closet
  • Garden view
  • Pool view
  • Hypoallergenic
  • Cleaning products
  • City view
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Adapted bath
  • Emergency cord in bathroom
  • Pool with a view
  • Pool towels
  • Shallow end
  • Pool cover
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Inner courtyard view
  • Quiet street view
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Executive Suite

  The pool with a view and hot tub are the special features of this suite. This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • View
  • Electric kettle
  • Wardrobe or closet
  • Garden view
  • Pool view
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Adapted bath
  • Emergency cord in bathroom
  • Pool with a view
  • Pool towels
  • Shallow end
  • Pool cover
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Inner courtyard view
  • Quiet street view
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Business Suite

  Guests will have a special experience as this suite offers a pool with a view and a hot tub. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • View
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Garden view
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Adapted bath
  • Emergency cord in bathroom
  • Pool with a view
  • Pool towels
  • Shallow end
  • Pool cover
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Inner courtyard view
  • Quiet street view
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Presidential Suite

  This suite features a pool with a view, hot tub and sauna. Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. Guests can make meals in the kitchen that has a stovetop, kitchenware, an oven and a microwave. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit has 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • View
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Sauna
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Garden view
  • Hypoallergenic
  • Cleaning products
  • City view
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Adapted bath
  • Emergency cord in bathroom
  • Pool with a view
  • Pool towels
  • Shallow end
  • Pool cover
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Inner courtyard view
  • Quiet street view
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Carbon monoxide detector
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room

  This double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Slippers
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Socket near the bed

Guest Reviews

• Jodi (4/5): - This property is beautiful, but dont use Expedia to book. Even yhough I prepaid, when I arrived they said they didn't use Expedia anymore and I had no reservation. SInce it was 4 am I had to pay again to stay and thankfully rooms were avaliable. Now I'm trying to get a refund and neither Boma nor Expedia is taking responsibility. Not great.
• Martin (10/5): - Everything was great
• Martin (10/5): - Everything was great - clean spacious rooms, friendly staff, good dining options.
• Verified traveler (4/5): Disappointing - This hotel is owned by a charity and the management behave accordingly. Uninterested reception, outdated rooms; a distinctly underwhelming stay and on the face of it this hotel has declined more than a bit post COVID.
• YOOLSUP (2/5): - Charged $ 100 through my credit card when checked in and not yet refunded.
• Deepali (10/5): - Comfortable and spacious room. Perfect to relax and unwind after a week long safari.
• Christianne (10/5): - Beautiful accomodations, very spacious and clean. Staff were courteous and helpful.
• Lani (8/5): - Everyone was polite and efficient
• Verified traveler (10/5): - Very polite staff
• ALI (10/5): - Clean spacious room, wonderful breakfast and very helpful staff.
• Diane (8/5): - The hotel was clean and comfortable.
• Kimberly (10/5): - The people are very welcoming, friendly and very helpful. The rooms are spacious, comfortable and beautifully decorated. There is access to a pol, spa and restaurant.
• Mike (10/5): - We had a great stay and enjoyed ourselves. Love this place and would definitely recommend it.
• Kari (10/5): - The service was impressive, the hotel was clean and comfortable. The common areas and restaurant were lovely. The only area that needs a bit of updating is the gym. It's functional, but showing it's wear and tear.
• Verified traveler (10/5): - Enjoyed the hotel. Very friendly and positive atmosphere. Clean. Good food.
• Michael (10/5): - Great place to stay near the airport— hotel staff is EXCELLENT and were very helpful with my questions for my flight time in Kenya.
• Alexandra (6/5): - Staff were welcoming, responsive and helpful. The a/c didn’t work in our room. They tried to fix it but had not succeeded by the time we had to check out.
• Ryan (6/5): - Stayed here for a layover. Safe property with pleasant staff but room and property are a bit dated. Good location as well.
• Verified traveler (8/5): Not 5 Star. Decent Value - The hotel grounds were lush but the inside of the hotel was decent, and that's the perfect word to describe my overall experience at The Boma Nairobi. The food was just decent. Breakfast? For the money, it was simply "okay." Truth be told, I was disappointed with my stay. The mini fridge had leftover condensation and a bit of mold inside, which might not have been a huge issue to handle had it worked. This is a decent hotel - it's not a 5 star establishment.
• Brian (8/5): - Definitely a returning customer.
• Vince (8/5): Nice - Security was nice. Hall lighting needs improvement. Beds were a little too firm. Room was dusty.
• Karlie (10/5): - Lovely stay, would stay again gladly. Asanti!
• Angelica (10/5): Amazing, spacious, simply a pleasure - Amazing, spacious, simply a pleasure
• Julia H (10/5): - Great place to start a visit to Kenya. Quiet, safe, clean, professional.
• Julia H (10/5): - Safe, clean, quiet. Nice pool. Amazing breakfast bar. Really courteous and helpful staff. We really enjoyed our stay.
• RITSUKO (8/5): - It lists as 5* but more like 3 1/2*
• Allan (6/5): - Check in took a long time and the air conditioner in the room didn’t work well so the room was really warm. Staff were kind and friendly, willing to help and answer questions.
• Anthony (10/5): - Rooms spacious and modern, staff friendly and very helpful
• Bisola (10/5): - The Boma Nairobi had everything I needed. The bathroom had options for a quick shower, and a deep bath- which for me, as someone who is big on self-care really loves. Next, the buffet option for breakfast, lunch or dinner, provides one with several options of what to eat. Next, the staff members are very professional and peasant. Lastly, the security protocol is worth mentioning, because you go through a check, similar to the TSA at an airport, which for me, was really cool. I would want this experience over and over, and can't wait to bring our partners to Kenya, to have such a luxurious experience! Best, Bisola-Mariam (Founder and CEO, ideyforyou).
• Michael (2/5): - Checked in early! $25. Ride from airport. $25. Horrible 1st room, decent 2nd room. Right now checking to see if I have double payed booking through Expedia and the hotel! Staff was unpleasant. Wanted to talk to manager and was a NoShow.
• Haiwei (8/5): - It is business friendly hotel, westernized
• Florence (10/5): - Lovely delicious breakfast. Front desk was respectful and professional. The accommodations were spacious, clean, and comfortable.
• idrissa (6/5): - The staff was great but that hotel needs some TLC. The property is old AC kept needing to be reset the worst wifi I experienced in my life . A great staff can’t help with those shortfalls. They are in need of a major upgrade. And try to get an IT department that helps with the WiFi issues.
• David (10/5): - It was great! The restaurant was a stand out for both breakfast and dinner.
• John (10/5): - Top quality room in every way except no microwave. That didn't matter to me because I was not willing to go shopping without a escort of some kind. Breakfast buffet was excellent but expensive at $24. I would prefer an a la carte option because I'm a light eater.
• isioma (10/5): - Good one
• isioma (10/5): - Great experience
• Nick (6/5): - Beautiful hotel
• Ekaterina (10/5): - Nice hotel. Friendly staff. This is my choice hotel when I come to Nairobi.
• Rajeev (4/5): - Shower space was limited and their drainage doesn’t work. Not a great place to stay
• Abasifreke (10/5): - Boma hotel was great! I felt very comfortable and it is just like the pictures. The staff was super friendly and breakfast was amazing! I will surely be booking Boma on the regular whenever I’m in Nairobi
• Florence (8/5): - Quiet and staff were friendly and very helpful.
• Mugdha (6/5): - This is average 3 star hotel. Bathroom faucet was broken, didn’t hv head shower. Surrounding area is unsafe to walk around by yourself. Dinner buffet was terrible. So I ordered a ka carte which was good. Breakfast buffet was good. Staff was friendly
• Joan (10/5): - Amazing staff and the rooms were excellent. The dining room served delicious meals. The pool staff were beyond exceptional. Always ready to serve your every need. WELL DONE BOMA NAIROBI!!
• Anthony (10/5): - Staff was very friendly and efficient.
• Martha (2/5): - Our flight was delayed. We were unable to stay at the Boma. We booked with free cancellation. The Boma Hotel refused to refund the one night we paid for. The amount is being disputed with the bank because the Boma hotel is committing fraud. When you book and add free cancellation, the Boma does not have the right to keep the money and tell Expedia that they have strict policies. Malcom, Joseph, and the manager at the Boma Hotel are committing fraud. Do not stay there because if the airline is delayed, you will lose your money. There are nice hotels that won’t steal from you.
• Aster (10/5): - The food could be better. I rate it 2 out of 5.
• Aster (10/5): - The food could be better. I rate it 2 out of 5, otherwise our stay was pleasant.
• Yeni (8/5): - Quite
• Julius (6/5): - Boma Hotel has been for a long time my go to Hotel. However, my previous two visits have not been pleasant at all. The rooms need throughly maintenance/overhaul. The carpets look dated, which is not nice.
• Chi (10/5): - We were in and hours in less than 7 hours, the room was clean, the breakfast was fine... It is in a gated area. I can not rate others as I would not know much.
• Gale (10/5): - Everyone was helpful and happy. So nice to see!
• Norman (10/5): - Very lovely facility and staff. I'll definitely revisit next time I'm in Nairobi.
• Leah (6/5): - Some of the staff was outstanding. Others were just doing their job. The condition of the rooms were average. Pillows were old and flat. Face cloths missing or stained towels. The hotel has a grand look and the larger suites are comfortable but it doesn’t quite measure up for the price.
• Milkias (4/5): - We had no power for more than four hours,including generator
• Daniela (10/5): - It’s a really nice hotel with everything you need.
• Mia Kuang Marc (8/5): - Fast check-in
• Fredrick (8/5): - .
• Yeni (6/5): - There are a lot of things to added into some business and executive rooms , eg water ; soda in mini bar
• Michael (10/5): - This is a nice hotel with good dining on the premises. We liked the larger rooms.
• Ashley (10/5): Always Exceptional Service! - This is my second stay at The Boma. The staff is always friendly, helpful and hospitable. Rooms are spacious and quiet and food is good. Lots of space to spread out for meetings, remote working or to grab a coffee. Everything is always exceptional—the only downside is that I wish there were better pillows. Will continue to stay here when I’m in Nairobi.
• Robert (10/5): Ok, near the airport - The hotel has a nice design but has not been maintained well. The AC caused such a loud rattle that we couldn’t sleep with it on,
• Kisemei (10/5): - Great experience
• Nasser (6/5): - It was alright. People were friendly.
• Jerry (10/5): - The staff was great. Special thats to Jefferson, Jane and Anthony. Walking outside the hotel was not easy or something I will do again. However I will choose this hotel on my next visit. If you are a party person you have to go westlands.
• James (10/5): Fantastic Hotel - This is a fantastic hotel in a great location for Nairobi airport, Nairobi National Park and the Giraffe Centre all south of the city. The rooms were very spacious with a powerful shower. The breakfast was fantastic as was the evening meal options. We used this hotel for a couple of days rest after our safari and we couldn’t have asked for better.
• Tara (8/5): - Positives: appreciate that had lovely breakfast, affordable dinner, a gym, and a pool. Staff very helpful. Things to improve: wifi very poor, not all outlets work at all, esp by pool, pool closes at 6-7 pm (should be 8-9), no ice cubes available about 1/2 time, and shower in my room very small w door opening inward--no way to avoid water on bathroom floor, and a person larger than myself couldnt close the shower door once in the shower. Room 2512. Also, you can't tip staff when paying w credit card unless have cash.
• Petra (10/5): Safe and fancy 5 Star Hotel - It’s a fancy 5 star hotel with heavy security. We arrived at midnight and had 5 people taking care of us.
• wx (2/5): - It’s a total rip off. Coffee is $7:00 USD! Really in Kenya. Rooms are dirty. Places is totally outdated Constantly running out of food items I could write a lot more but I know I’m never going back to Boma
• Michalina (6/5): - The property is dated substantially. Shower doors will leak, you might be missing light bulbs, the decor is dated, the wifi might be weak. The spa is dated but the service was actually great (spent 3 hrs there … towels are falling apart but the elixir body scrub and massage were amazing). The tembo restaurant on site has a large menu and the food is pretty good … the service is done with a smile but you may need to flag down people or ask for things. They are very nice. I stayed here on 3 different occasions in the span of 2 weeks. The security is pretty good. The shower will leak on your bathroom floor. The beds are comfy enough.
• Joan (10/5): - The staff at the Boma go above and beyond to make your stay enjoyable. The good is FANTASTIC. The pool staff should be commended for their service as well. Dont miss happy hour!!
• Yilikal (2/5): - The check in is so boring only one person and took him 26 minutes to check in.
• Christopher (10/5): - It was clean and quiet and had everything we needed!
• Christopher Jay (10/5): - It was clean and quiet.
• John (10/5): - Everyone was very friendly and smiled upon greeting
• Peter (10/5): - Very nice property, great service, good food! Happy to stay there again and recommend to others!
• Frederic (6/5): - Very tiny shower with only rain head fixture. Good breakfast and restaurant… everything else was average or below. Scheduled to stay 7 more days on 12/21 but canceled due to poor experience.
• KELWYN KEEN HONG (6/5): - The bathroom drainage was choked and flooded the bathroom. When informed of the problem, the housekeeping merely wiped off the water and said that everything was okay. 3 hours later when we cam back, the bathroom floor flooded again and they took another 90 minutes to try to solve the problem, but did not succeed, and finally changed us to another room. This room the drainage was okay, but the room was very warm for comfort. Overall not a good experience.
• Angela (10/5): - Nice hotel convenient for airport
• Aishling (10/5): - They couldn’t do enough for us. Everything was wonderful
• Simon (10/5): - Speedy check in and friendly staff
• DAMIEN (10/5): - Staff Willingness to assist. Pleasant demeanour
• L (10/5): Top quality hotel and Service! - The facilities are new, clean and excellently maintained. All staff are friendly and helpful. Our room was spacious and very comfortable. Wifi service was fast. If I return to Nairobi, I will return to BOMA Hotel.
• Simon (10/5): - Very comfortable hotel in good location. Efficient airport pick up service. Helpful staff.
• Robert (6/5): - Welcome was amazing but service is not to expectations. Managers are disconnected from their customers and employees are not motivated.
• David (6/5): - The property was okay. Nicely located near the bypass. However, for the evening I was there, some county government officials had bumped many other customers who had reservations. It was a mess at check-in.
• Verified traveler (8/5): Good location and good value - Hotel was a great location and did the job for a few days. The bathroom could've been cleaner and the shower door didn't close properly and was very small, but all in all it was great value for money and most importantly the staff were very friendly and accommodating.
• Padmaja (6/5): Not a very good experience - Not so great experience, booked a deluxe room which was facing the swimming pool outside of neighbouring building and so noisy through out the afternoon and evening. One of the Receptionist was very friendly but there was a man at the reception who was extremely rude & wasn’t welcoming at all. There was wedding reception was happening today on 26th Aug with very loud music when sitting in the lounge area and toilets are unattended n unacceptable near the restaurant to use. Not a 5 star hotel I am afraid and I won’t recommend at all.
• Thecla (10/5): - My first impression of the property was the safety and security of guests. The team members were very friendly and always willing to help. The concierge desk was very valuable as the team there were able to assist us in tours of choice; notwithstanding that everything is organized for you. Customer service checked us to ensure our stay was comfortable and to our expectation. Staff in dining areas were pleasant, rooom service was 24 hours. The BOMA hotel felt like a home away from home. Thanks Expedia for offering the choice of this property, that gave me value for money.
• Alastair (4/5): - Checkin: Checkin took 20 minutes, as they couldn’t find my reservation that I booked through Expedia. Room: Air conditioning unit sounded like a generator, very loud. Most outlets didn’t work, I even had one fall out of the wall. The usb slot didn’t work, lucky I had my adapter with me. I went to the gym to use the sauna and there nobody at the gym front desk which meant having to go behind the desk myself to grab a towel and find the sauna myself. The room shower would go searing hot every few minutes on its own accord. Three shampoos in the shower but no conditioner. The room service menu was based off a tiny QR code below the tv that I was not informed about at Checkin and therefore couldn’t see it, it took a trip back to reception to find this out. At checkout I needed to print a document but I’d been cutoff from the guest wifi and the front desk didn’t know the password to the lounge wifi - so had to wait 5 minutes for a manager to arrive and try input the password for me. All in all a frustrating nights stay at the Boma, just seems like a badly managed property.
• Karlyn (10/5): - A beautiful and secure hotel with the most helpful staff.
• Rene (8/5): I can see my self coming backå - Was ok. Very Nice staff and breakfast was very good. Needed to have 30 Pages printed out and had to pay for it. Close to the same as a maincourse at the restaurant. Dont mind paying but find it funny at a 5 star hotel. But the hotel Got the job done and could might as well be the place to stay next time I visit Nairobi. Very fair priced🙏👌
• Lance (10/5): - Always a good stay here. Great staff, good food, and safe place with a nice gym and pool.
• Maya (8/5): - Amazing experience, we were able to relax after a long journey and the area was close to central nairobi by car. We did have dirty dishes in our room when we arrived, but the cleanliness and hospitality of the hotel meant that it was of not great factor to us. Would absolutely stay again!
• samuel (4/5): - I like that the staff were courteous but I didn’t like the fact that I couldn’t enter the property with a slice of cake that was recommended to me by a Kenyan citizen, nor could I enter with water that I bought at a supermarket. I understand that Nairobi has security concerns but when it affects cake and water, it starts to feel like a prison environment instead of a place to vacation. Also, the last few days of my stay, the bathroom had a stench as if someone had used a map that had been wet for a while to wipe it
• Egbe Agbor (6/5): - It took a while for my reservation to be found. I got a free coffee for my troubles but it took about an hour or more to sort that out. I guess thats why my VIP status was not recognised in the end.
• Dana (10/5): Brief stay - We were pleasantly surprised by the clean and modern interior. We utilized the bar as well and found it inviting.
• lee (8/5): All-in-one - Was really good with restaurants, shops and spa. A place where you could just relax and take it easy.
• Therese (10/5): - Great stay
• Avinash (8/5): - The checkin process could have a bit smoother and quicker - and the room service could have been sooner

Photos