Dockside Hotel

Location: 55 Sutton Street, London, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Fax/photocopying
• Non-smoking throughout
• Concierge service
• Fire extinguishers
• CCTV outside property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access

Rooms Available

• Family Room

  Features include an private bathroom, a desk, a chair and a flat-screen TV.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Shampoo
  • Smoke alarm

• Small Double Room

  Features include an private bathroom, a desk, a chair and a flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Shampoo
  • Smoke alarm

• Double Room

  With free WiFi and a flat-screen TV, this room offers a work desk and private bathroom with free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Shampoo
  • Smoke alarm

• Single Room

  With free WiFi and a flat-screen TV, this room offers a work desk and private bathroom with free toiletries.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Shampoo
  • Smoke alarm

• Double or Twin Room

  With free WiFi and a flat-screen TV, this room offers a work desk and private bathroom with free toiletries. Please request twin beds or double bed when booking.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Shampoo
  • Smoke alarm

• Small Single Room

  Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Entire unit located on ground floor
  • Toilet paper
  • Shampoo
  • Smoke alarm

Guest Reviews

• Lesley (6/5): Satisfactory for one night - Friendly welcome Pillows lumpy, toilet seat loose and then came right off, bathroom shelf loose and sloping, toilet flush botton broken (flush was working), Cooked breakfast sufficient but poor standard. Was very hot
• Francisco Javier (6/5): -
• Sam (5/5): Don’t bother - Mold on walls, dirty bedding.
• Dj (6/5): -
• Carlo Tancredi (1/5): Pessima esperienza - Le foto non sono veritiere, la stanza era piccola e sporca. Abbiamo dovuto chiedere di farci cambiare tutta la biancheria del letto in quanto era lurida. La doccia aveva uno sportello rotto e perdeva acqua e il bagno si è allagato. Non sono presenti tende oscuranti per le finestre e ci siamo svegliati appena si è fatto giorno. Lo stabile è vecchio e nell'ingresso c'è un forte odore di urina.
• Jamie (8/5): Great for the money - Breakfast was good and the room was cheap and clean. The water in the shower was too hot and we could not turn it down.
• Ivan (3/5): -
• Michalski (10/5): -
• niyaz (8/5): -
• Belelli Roberto (7/5): Shadwell - Staff gentile e disponibile. Nell'insieme una struttura molto datata e non proprio pulita e funzionale. La camera che ci hanno dato non era come quella in foto durante la prenotazione, i cuscini talmente usati che erano scomodissimi, c'era solo un comodino e la finestra non si chiudeva. Le veneziane impolverate non si tiravano su. Bagno piccolissimo senza finestra e aspiratore rotto. Doccia... così così. La colazione compresa era abbastanza varia. Ovviamente a Londra con i prezzi che ci sono non puoi aspettarti tanto.
• Shambhavi (4/5): As I travel solo, it was not a very good experience in this hotel, if you are travelling solo or with family I wouldn’t - The staffs were very rude, they don’t know how to deal with the customers. They need some training regarding that!!
• Florent (6/5): -
• Albert (5/5): Good reasonably priced basic hotel with a good breakfast and nice staff. - Location close to the station. Nice people and a good breakfast. Basic hotel, parking may be an issue if outside spaces are full.
• David (9/5): Friendly place, affordable and honest. Let's be real. - Very friendly staff, and very decent breakfast. It's clean. Things are a bit worn out, but you get what you pay for, and it's alright. If you expect a 4 star experience, you're missing the point and should book a 4 star hotel instead. The bed isn't the most comfy, the mattresses could benefit from an upgrade, but it's nothing insufferable either.
• Detomaso (8/5): Da visitare - Londra bella città il caos Nulla
• Enzo (5/5): - Douche cassée. Uniquement de l’eau très chaude
• Aneta (4/5): Myslím si, že najdete lepší ubytování. - Na recepci je milá obsluha. Nebyl žádný problém s domluvou. Vše nám bylo vysvětleno při příjezdu. Snídaně byly fajn, neustále se o nás někdo staral, abychom měly vše. Postel byla pohodlná. Na pokoji nebyla možnost si připustit studenou vodu ve sprchovém koutě. Tekla pouze horká až vařící voda pod kterou se nedalo absolutně osprchovat. Vybavení je v hrozném stavu. Na to, kolik pobyt stál to absolutně neodpovídalo kvalitě…
• Francesca Treglia (6/5): -
• Kajsa (7/5): - The area is quiet. It close to DLR- station with quick connection to the center. The breakfast was better than I expected. The bathroom and sheets were clean. We could store our luggage after check out without any problems. Very small room. I think it was overpriced for what you got.
• Mirragex (9/5): Výborné ubytování na pár nocí - Docela dobrá snídaně Pohodlná postel Dobrý poměr cena/výkon Některé zařízení pokoje již dosluhovalo
• André (1/5): Péssimo... Nada recomendado - Nada. Tudo foi péssimo. Tudo... Quartos sujos, velhos e degradados, poliban partido, pequeno de baixa qualidade e variedade e funcionários antipáticos á excepção das meninas do pequeno almoço.
• samuele (6/5): -
• Gloria (7/5): -
• Adrin (1/5): Worst place for family - Donot recommend this hotel. Try to skip it Cleaning. Size.area
• Sami (3/5): - Camera abbastanza pulita La porta d'ingresso è sempre chiusa se rientri ad orari tardi aspetti che qualcuno ti apra ..
• devin (10/5): - Good breakfast, good location. Clean comfortable room. _
• Claire (6/5): Nice stay - Was clean and in good location Was tape round a few items like it’s Brocken
• Claire (6/5): Nice short stay - Was clean and in a good location Needs some tlc or a little updating! Toilet flusher Brocken, in the shower there was only one bit to turn and other side was missing!
• Tracy (1/5): Horrible - Beds were uncomfortable It was old and dirty
• Dori (5/5): Hotel vlakbij openbaar vervoer - Personeel, bedden Schimmel in badkamer, raam sloot niet goed, slot badkamer werkte slecht
• Giorgia (7/5): - Staff gentile e molto accogliente. Buona colazione. Posizione buona. Struttura molto vecchia, lenzuola macchiate e asciugamani con buchi.
• Ian (8/5): Convenient, clean and good value. - Perfect location for commuting into Central London. It very much what you pay for. Basic but comfortable, clean and staff were friendly & helpful. 2 Mins from the DLR Shadwell station. I'll definitely book again. Mattress is a bit basic, but clean and what you pay for.
• Udoka Francis JR (8/5): -
• Marko (5/5): En suosittele. - Alue oli ok. Äänet kuuluivat muista huoneista ja käytävältä. Sänky oli huonoa.
• Geraldine (6/5): - Staff muito simpático e café da manhã bom Quartos poderiam levar alguma manutenção pois haviam pequenas coisas que não funcionavam como deveriam como por exemplo porta do chuveiro, extrator do banheiro e aquecedor do quarto.
• Kathryn (9/5): Exceptional value for money in central London. - The location is perfect for the east end of London. Exceptionality close to all forms of public transport including DLR, Elizabeth line, underground, buses. This is the real side of how London lives / not just tourist areas Felt safe Ease of locating Staff very helpful Room (14) very quiet Plenty of hot water in the shower Nothing in particular. Yes some evidence of mould in the bathroom which could be resolved with an extractor or window left open Bathroom nice and warm mainly due to pipes under the floor (at times too hot to stand bare foot on) but in winter will be a bonus
• Sebastiano (5/5): -
• Iñaki (7/5): Calidad precio - Los trabajadores eran gente bastante maja. Además estaba bien conectada con metros y buses. Al igual que la opción de poder hacer el check in después de las 0:00 Para mi la zona me parecía poco segura, no ocurrió nada, pero tenia esa sensación. Además se escuchaban bastante los coches policiales por la noche, pero no es culpa del alojamiento como tal
• Mads (1/5): - Nothing! Black mold in the toilet and in the room right by where you sleep!! I couldnt breathe the day after. So disgusting. I have stayed at plenty of low budget hotels but this was completely uacceptable
• William (9/5): - Extremly helpful and welcoming. Nothing was a problem when I asked th for assistance The owner is allowing the state of disrepair of the property to fall badly
• Luis (4/5): - Do pequeno almoço e da localização.
• Margriet (5/5): Eenmalig - Was redelijk schoon. Ontbijt was voldoende. Oud gebouw, erg klein. Armzalige uitstraling. Zou 24/7 open zijn maar bij terugkomst na avondmaaltijd kon ik er niet in. Ik heb buiten moeten wachten tot er andere gasten naar buiten kwamen en de deur open hebben gedaan. Telefoon van hotel werd ook niet opgenomen.
• Luke (8/5): Great value for money for a 1 night stay close to city of London. - I use this hotel a lot when staying in London overnight. Perfect, overnight stay as just 1 stop from Bank station. Staff are always friendly and rooms are clean. More channels available on TV in room
• Kerstin (5/5): - Preis-Leistung, freundliches Personal, Lage und Erreichbarkeit Renovierungsbedürftige Zimmer und Haus, alles in die Jahre gekommen
• Samantha (5/5): - Easy to find. Room was boiling hot. Asked to move rooms as the shower was a fixed overhead and meant showering without washing hair was hard. Bed was hard. Breakfast was eggs, sausage and beans served cold.
• Leonardo (7/5): sostanzialmente positivo. complimenti alle signore che servivano la colazione - Va bene se non si hanno molte pretese e se si ha lo spirito di adattamento. la colazione buona ed il personale a servire gentilissimo e disponibile. fermata metro e stazione vicino oppure 20 minuti a piedi dal tower bridge. Struttura parecchio abbandonata, basterebbe poco per rimetterla a nuova. manca la volontà..non facevano le pulizie la mattina, questa è una pecca. stanza da 4 persone molto piccola e materassi a molle particolarmente scomodi. posizione tranquilla ma forse un po isolata la sera.
• Shelbie (8/5): -
• Ari (9/5): Hintalaatu kohdillaan - Avoinna aina. Aamupala riittävän hyvä. Henkilökunta mukavaa. Seinät eivät ääntä eristä mutta sai nukuttua.
• Mangini (6/5): -
• Patrick (1/5): - Igene scarsa, doccia non funzionante, letto scomodissimo
• Inna (8/5): -
• Lina (10/5): -
• Kakar DX (1/5): And the TV is completely broken. The TV doesn’t work the TV model it’s 1990 1989 1999 should be like that how much old T - Hi, it’s very small room the bed it’s very small. The toilet is very dirty. I got the proof TV doesn’t work and the tower they have only one tower so please as a request. They charge too much like a normal hotel like a holiday in premium they charge normal price, but they don’t have any facility. If the people would stalk outside, we can clearly listen the talk. The door is where it’s like a broken door the door it’s not clear the key. It’s like very very old model like a 2002 like 2000 1998 so they have to change everything.
• Rocio (8/5): -
• Ana Caroline (8/5): - Small, but comfortable room. Staff are nice and the breakfast is good. Narrow stairs
• Jessie (8/5): Convenient location. Good breakfast - 5 minutes walk to Shadwell tube station and DLR. Very convenient to go to central London. Room is a bit small, but it provides everything we needed. Kettle, hair dryer, good shower.
• SamMccracken (4/5): A last resort stay. - Was close to the DLR Station of Shadwell. Had to buzz a tannoy to gain entrance at all times including when checking in, felt a little unsafe. The bathroom mirror was cracked along the entire width, the shower door wouldn't close properly, the packets of shower gel needed a pair of scissors to open, the mattress was so flimsy/thin that when getting down onto it it sunk into the bedframe so the bedframe was higher than the mattress, the pillows were lumpy, TV cables were hanging and drooping, skylights were covered with paper and duct tape, carpet was thin and crusty, bedsheet was stained. Breakfast was cold and selection was poor. Additionally if you have any form of mobility difficulty, you wouldn't be able to access the breakfast as it was down very narrow stairs.
• Lynn (7/5): - Comfy bed and room was clean Not ideal location/surroundings
• Ninarios (8/5): - El trato del personal sobre todo en el desayuno era genial y el desayuno también estaba muy bien
• Nathan (10/5): - The staff were very friendly Not much
• Garau (8/5): - Posizione strategica e personale cordiale. Un solo asciugamano a disposizione, non era presente un asciugamano per il viso
• Andrejs (10/5): -
• Sergio (5/5): Decepcionante - El desayuno era muy variado y el personal muy amable, gentil y servicial. Las instalaciones dejaban mucho que desear, en especial la habitación donde habia enchufes que no funcionaban correctamente, las paredes presentaban grietas, una de las ventanas contenia de un store roto y entraba la luz a primera hora de la mañana y uno de los cristales de la mampara de la ducha estaba roto y no cerraba bien
• Alberto (8/5): - El desayuno estuvo muy bien y el trato estupendo La ubicación del hotel no me gustó mucho.
• Sonia (2/5): -
• natalia (8/5): -
• Adam (7/5): -
• Faustina (2/5): -
• Giacomo (8/5): -
• Claire (3/5): Felt like I was staying in a bedsit - Poor condition common areas. Bedroom door had a poor lock so felt insecure. Bathroom window was a velux which would not close. Bedroom window was a velux with a broken blind. Noise from trains was loud. Broken fittings in shower and mould. Area felt insecure at night for a line debacle traveller. All round a poor experience and not one I will repeat.
• Alejandro (10/5): Normal - Bien Un recepcionista pakistaní que fue desagradable
• Seiran (10/5): За свои деньги , это очень хороший отель. Есть душ, мыло , телевизор, завтрак очень не плохой. Район нормальный - Цена/качество
• Andrew (7/5): - Good value for money, friendly staff
• Raj (10/5): -
• Bára (6/5): - 20 minut chůze od Tower Bridge, klidná lokalita, příjemný personál uspokojivá snídaně. Hotel by potřeboval rekonstrukci - v pokoji padala zeď, sprchový kout byl plesnivý a varná konvice takřka nepoužitelná. Postele byly moc úzké.
• Olena (6/5): -
• ender (7/5): -
• Valentina (4/5): - Pulizia stanza tutti i giorni
• Jacopo (9/5): -
• Maria Vittoria (5/5): It's okay for the price - The station is next to it and the mattress was okay. Shower is good pressure Very old building not well maintained. Very hot bathroom with the impossibility of turning off the heating. One towel provided, dry and not soft. Scars blinders, the room was too bright like there were none. Poor breakfast and cheap food. Coffee was too long. Pillows are not soft and inside they have formed lumps (just like when you wash them in the washing machine). No side table provided. No night lamps provided. 3 clothes hangers only. Carpet dirty. Shower full of limescale Mold on the walls and paint coming off. The only extra towel they had was a face towel.
• Galena (9/5): -
• Dmytro (8/5): -
• Terry (8/5): Perfect for overnight stay. Very good breakfast - Cheap and cheerful and overnight stay. Ideal for Brick Lane / Shoreditch. Nice hot shower and lovely breakfast. Lovely lady attending to us at breakfast.
• Gert-Jan (8/5): -
• Carmelo (4/5): It's a dirty hostel - Friendly receptionists, nice people Dirty, they forgot to put toilet paper, windows not closing properly, causing a cold over night, radiators turn off before night, and the duvet is too light, and they don't provide an extra duvet. The curtain is too small, and the blinders don't blind. The bathroom window can't be closed, the walls are tiny, i can hear everything. I don't have high standards, but this is not a 3 stars hotel, this is a hostel
• Liliana (7/5): -
• Parul (8/5): -
• David (8/5): -
• Jiří Gre (7/5): -
• Daniela (8/5): - La camera era pulita e abbastanza spaziosa, personale molto gentile e colazione abbondante tipica inglese. L’hotel era appena fuori alla fermata shadwell della metro quindi molto comodo per spostarsi verso il centro La vista della camera era parecchio brutta, il letto a molle non comodissimo
• Raj Bahadur (10/5): - Breakfast Place and Staff very Friendly and Communication. The Front Desk Receptionist was Rude. He doesn’t know how to communicate with Guests.
• Samantha (3/5): We were only in room to sleep so it was ok but wouldn’t want to stay longer - Breakfast was cute and good variety. The location is in the middle of back streets which we felt unsafe when walking home. The bedroom was very warm and no way of turning the heating down. Bathroom smelt damp and the shower cubicle very small and needs the shower heat cleaning or changing the cleanliness was poor the bathroom mirror was off the wall. We stayed two nights no replacement milk for coffee the second morning. The walls there like paper so could hear the conversation from next door. The locks in the door need changing as we didn’t feel comfortable as the locking system was very old and dated.
• Daniel (7/5): Decent.would stay again - Safe and warm and confortable. Staff were good. Water pressure was good Not very pretty. Breakfast wasnt great but can’t complain too much at the price
• Daniel (8/5): Good value for money. Safe comfortable and reliable - Safe. Friendly staff. Easy to find. Decent value. Comfortable bed. Good water pressure. Some of the extras aren’t k great. The hair dryer is a bit rubbish and the breakfast wasnt great. But at the price you can’t complain too much
• Paul (8/5): -
• Anna (7/5): Positive - Breakfast was good served fresh Room bit too small
• Katia (8/5): - Ideal no hassle little hotel for a short stay within walking distance to the tube. Very good value for money with generous breakfast included. The staff were friendly and helpful. Bed was comfortable and despite being close to the road, me and my daughter had a good sleep. Minor issues with facilities - shower temperature was difficult to set- a bit too hot. Window in the bathroom (2nd floor) didn’t properly close.
• Silvio (8/5): Good location for reaching the DLR station of Shadwell, good breakfast and nice staff. - Cleaness and quite place. Nothing
• Olivier (3/5): no staffing and very poor experience - The hotel is from walking distance from Shadwell DLR station, breakfast was very basic but OK. The hotel claims to have a 24/7 reception staff in place and that was a big joke. I arrived at the hotel (5:30pm) and nobody was there. I rang the bell nobody opened it. I called the phone number but nobody picked up. after 10 minutes a hotel guest leaving the hotel let me in but I had to wait another 5 minutes as the reception staff had been gone shopping. after going to my room and unpacking I forgot to ask for the wifi password and I went back to the reception but the staff was already gone and I had to wait again for 10 minutes. Same in the morning: nobody was at the reception and a note just mentioned to leave the keys on the counters. The room was very hot (with no way to change the heating) and I had to open a dilapidated window to get the right temperature but it became noisy. The shower water was too hot and impossible to change the setting as the knobs were gripped. I had booked for two nights and I left the next morning as it was unbearable, poor service, poor quality and still £65/night which is not worth what I got. I wont return for sure.
• Aversa (7/5): -

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