Portobello By The Sea
Location: 6 Beerburrum Street, Dicky Beach, Caloundra, au
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Tropical Paradise Setting
Experience the ultimate relaxation at Portobello By The Sea, located opposite Dicky Beach amidst lush tropical gardens. Enjoy the spacious apartments with private balconies offering stunning views of the pool, park, or gardens.
Comfortable and Convenient
Indulge in the air-conditioned apartments equipped with all the essentials including cable TV, DVD player, kitchen, and laundry facilities. The en suite bathrooms add an extra touch of luxury to your stay.
Leisure and Entertainment
Unwind by the heated outdoor pool or let the kids splash in the wading area. Take advantage of the barbecue facilities for a delightful outdoor meal. With free parking available, exploring nearby attractions like North Caloundra Surf Club and local shops is a breeze.
Book now for an unforgettable stay at Portobello By The Sea!
Important Information
Please note that this property does not accept payments with American Express credit cards.
Please note that reception hours are as follows:
Monday-Friday 09:00 until 17:00
Saturday-Sunday 09:00 until 12:30
Public holidays 09:00 until 12:00
If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.
Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a 'No Party Policy'.
Please note that rooms are unserviced. Linen change will be provided for stays over a duration of 8 or more days.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 08:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- BBQ facilities
- Non-smoking throughout
- Heated pool
- Outdoor furniture
- Shallow end
- Fence around pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Stand-up comedy
- Shopping on site
- Free wired internet
- Golfing on site
- Offsite parking discounted rates available
- Internet access
- Exercise/lap pool
- Japanese garden
- Secured parking
- Garage
- Swimming nearby
- Beach toys
Rooms Available
-
One-Bedroom Apartment with Balcony
Air-conditioned apartment with large sunny balcony or patio overlooking the heated lagoon-style swimming pool or tropical gardens.
Please note that this room will not be serviced for the duration of your stay.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Seating Area
- DVD player
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Heated pool
- Shallow end
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
-
Three-Bedroom Apartment with Balcony
Very spacious open-plan apartment featuring 2 balconies and 2 bathrooms. The main bedroom has a large corner spa bath.
Please note that this room will not be serviced for the duration of your stay.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- DVD player
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Additional bathroom
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Heated pool
- Shallow end
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
-
Two-Bedroom Apartment with Balcony
The main bedroom has a queen-size bed, private bathroom and TV. The second bedroom has 2 single beds and a separate bathroom.
Please note that this room will not be serviced for the duration of your stay.
Please note this apartment does not have elevator access. Apartments on the lower floors can be requested at time of booking using the special requests box.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- DVD player
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Heated pool
- Shallow end
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
Guest Reviews
- Dionne (10/5): - Loved the location and the pool. Our apartment was perfect for our family. Needed maybe 2 sets of towels, more toilet paper, dishwasher powder and rubbish bags as we were there for a week.
- Chris (8/5): - Proximity to beach and amenities. TV was too small for the distance from couch.
- Donna (9/5): - Great location, just opposite the beach, close to nearby shops While I understand the need for maintenance, I wish we were warned that there would be roof replacement starting early in the morning
- Grant (9/5): WE enjoyed our stay very much, very comfortable furniture, apartment had all we required. - good location with parking, close to beach, shops and restaurants and surf club within easy walking distance
apartment was a good size, overlooked the pool which was lovely. It was close to coastal walkway nothing
- Aleisha (9/5): -
- Dave (8/5): -
- Iain (9/5): -
- Georgina (3/5): Wouldn’t recommended if you have children. - Location. The unit was a huge safety hazard. I booked for myself and my 4 children and my mother. We were put on the top floor which was 4 flights of stairs up, there are no lifts so appartments and no accessible for anyone with a disability or the elderly. It was a huge mission to get up all of the children and our luggage. When we entered the unit the floor was absolutely filthy, it had not seen a mop in a very long time, the bottom of our feet were all back and dirty. HUGE safety issues, we were on the top story there were NO screens on any of the windows, one window they had placed a coffee table below so any of my children could have climbed and fell out the window. The bolt to lock on of the sliding doors to the balcony was broken so could have been opened by a child leading to a disaster. The balcony was full of sharp rusty poles and looked like it didn’t have much life left in it. There was no temperature regulations on the the hot water, it was scolding hot. The dishes that were in the cupboard were dirty. I paid extra for an extra bed, which was just a sheet put on the fold out couch, not even pillows. Really disappointed with the safety and the cleanliness. Not worth the money.
- Linda (10/5): It was great, we would go again - It was very spacious, fantastic location, clean and had everything we needed.
- Kerrie (10/5): -
- FU KUO (10/5): - 空間大,舒適
- Nicole (9/5): -
- Christine (8/5): -
- Amanda (10/5): Great location, great staff and great communication. - Great location, great staff , great room. Nothing disliked.
- Carmel (7/5): Nice stay apart from being no lift - The rooms were a good size. No lifts getting your luggage and carry kids up 3 flights of stairs was hard work……
- Traci TUimaseve (9/5): Perfect stay in Dicky Beach Sunshine. - Great central location. Great access to beach, convenience stores and food outlets.
- Janelle (10/5): -
- Rhiannen (10/5): -
- Suzanne (6/5): -
- Kristen (10/5): -
- Tracey (9/5): Overall sensational - location, ease of access - Location was perfect for me. Did not use the pool, but loved the garden areas and the easy access to shops, restaurants, beach etc. Early check-in, it was greatly appreciated, as I had an afternoon wedding to attend... Lounge was too deep (short person) i.e. I could not sit comfortably.
- Brendon (10/5): -
- John (8/5): -
- Maryann (9/5): -
- Elisabeth (7/5): Convenient - Location Pay extra for loo roll and pool towels
- Joanne (10/5): -
- Philip (10/5): - The location was perfect None
- Carr (8/5): Great location. Close to beach and cafes. - The location is excellent and the apartment spacious. Great swimming pool area. Looking tired and needs an update.
- Penelope (8/5): Really enjoyed my stay. Close to family whilst having space to do what I wanted. - I love the location. It is close to the beach, board walks and the Dicky Beach surf club. I also love being able to pop downstairs to shop in IGA, BWS, the pharmacy or simply to enjoy a coffee at one of the cafes. Recommend The Giggling Goat. Fabulous selection of large and small breakfasts.
I prefer Portobello-Dicky Beach to Caloundra. Less pretentious and more casual. I would have preferred a walk in shower. Not a fan of spa tubs with shower overhead. I have stayed twice now, once with a walk in and this time the spa. I will request a walk in for my next visit.
- Gary (10/5): A short walk to the beach - The property was clean with a beautiful outlook across tree tops.
- Linley (9/5): -
- Jeffrey (8/5): Comfortable - Na
- Jessica (10/5): Will be booking here again! - Pool well set up for a young family, room layout perfect, easily accessible to shops Nothing
- Edina (8/5): Very comfortable ,clean place . - Comfortable beach style ,felt like a home than a hotel apartment The lift .and had to take off the heavy bags and carry down to the room from the lift .
- Myles (9/5): Would stay again for sure - Easily accessible, secure and comfortable with spacious living
- Dee (7/5): Comfortable. - Comfy bed. Lift up to level of apartment. Pool access is easy. Unfortunately the pool had a lot of plant debris in it. To be expected given the weather prior to my stay. However the debris was not at any point cleaned out of the pool. As days went on, more debris went into the pool.
- Mikayla (8/5): -
- Katie (8/5): Great location, great pool and lovely gardens and well maintained property. Staff very helpful. - All staff very friendly and welcoming Baby elephants running around floor above ….they would have been better in a ground floor apartment.
- Sharyn (10/5): -
- Robert (9/5): Both enjoyed our short stay! Good, clean well-equipped unit in handy location. - Location for us. All good!
- Jacqueline (9/5): A gem with a great beach vibe - Joanne was fabulous after we booked minutes after a disastrous booking at another local place. She was sympathetic even though the issue was caused by her. The apartment was homey and there was an issue which Joanne came and sorted. Problems happen but it is how it is fixed that shows the quality of hosts like her. Its a little far out of Caloundra centre, although with joannes recommendations we found lical places, walking distance.
- Prue (6/5): - Pool, location and grounds were lovely Alot of dust on carpet and walls in bedrooms. Blinds in bedrooms need a good clean with dirt and dead bugs in windows sils.
- Michael (10/5): Great location, great facilities - Super welcoming and helpful staff.
- Caroline (10/5): -
- Anita (10/5): Relaxing holiday , definitely returning - Perfect location within walking distance to everything we needed to enjoy the holiday. Pool was lovely with multiple levels to relax in. Reception was very friendly and helpful Strong smell of bleach when we entered the room but after opening all the windows and doors it cleared away quickly
- Blair (8/5): A fantastic family holiday to suit all ages groups - Very central location. Close to cafes, shops, beach, skate park, patrolled beach.
- Samantha (7/5): -
- Fiona (10/5): Excellent!!!! - N/A as far as breakfast goes but the location was great. There was nothing we didn’t like. Everything was excellent.
- Sarah (10/5): -
- Christopher (10/5): -
- Nielsen (10/5): -
- Jonathan (10/5): -
- Anthony (10/5): Relaxing, beautiful beach, everything close excellent - Staff were excellent and very helpful
5 minute walk to beach shops and lift to room very comfortable and clean Nothing
- Chris (8/5): -
- Annita (9/5): -
- Mark (9/5): -
- Jacqueline (8/5): - Road noise
- Craig (8/5): -
- Nicole (8/5): -
- Joanna (9/5): - Great facilities and well fitted out apartment
- Rob (8/5): - Quite dusty in the rooms and not well cleaned
- Stephanie (7/5): -
- Kayla (10/5): Great family accomodation in a great location - Amazing clean facilities. Fantastic location with everything you need within a short walk away. The pool was fantastic for our 3 young kids. Loved there were luggage trolleys available to use. Hard to fault anything at this property
- Sam (8/5): Very enjoyable, would definitely recommend and would definitely stay again. - How close to beach and shops Having to leave bedroom doors open for the air con
- Joelle (8/5): Nice apartment - Enjoyed the pool. A few restaurants nearby walking distance. Our apartment was on top of a pizza place and was quite noisy. Apparently they have closed permanently a day before we left. The road was also quite busy and noisy.
- Mark (8/5): Good. - location. STAFF. Pool. No lift to our 3rd floor apartment.
- Thomas (8/5): - The stay was nice and we liked the hotel. The management were friendly and accommodating. There was a nice big pool with plenty of shade.
Overall we would recommend to families wanting to stay here on a holiday, awesome place. The access in the parking lot was a little tight and not many parking spots for guest, as we saw residents that had reserved parking spots.
- Phil. (8/5): Lovely apartment and amenities - but check apartment location. - The apartment was really excellent, clean and very well equipped Our apartment (45) was very noisy being right on the main road, the balcony overlooked the road too. Additionally, there were 4 sets of 7 steps each to reach the apartment - with two 20kg bags this wasn't ideal.
- Kent (8/5): -
- Glen (10/5): Can’t wait to go back - Loved the unit, location, layout and the pool Leaving
- Holly (10/5): - Exactly what was advertised, comfortable, great location near the beach and restaurants. Friendly staff 🙂 Nothing
- Kirsten (7/5): - The position and accessibility is excellent, and the heated pool was beautiful The beds were INCREDIBLY hard. None of could sleep well and eventually ended up sleeping on pillows on the floor. There were also teenagers jumping in the pool until after midnight, and no one answered the night call number to kick them out
- Christine (7/5): Stayed for 3 nights mid week in February. Great short break with no crowds. - Close to beach and shops. Great to wake up and go for a swim at the patrolled beach. We booked a 1 bedroom apartment with garden view. Next time I'll book an apartment with ocean view.
- O'Brien (10/5): Fantastic accomodation and has the beach and everything else you’d need nearby. - Great place to stay. Excellent facilities and staff.
Pool, bbq area, undercover parking.
The units we have stayed in were exceptional- everything you need for a family visit for the 3 and 5 days we have been there.
Plenty of places to eat out nearby, or just go to the butcher 100m away and grab something to put on the BBQ( the butcher had some great products)
A lot of the staff are onsite or nearby and were lovely people and willing to help with anything.
- David (6/5): - Good location, and nice pool. Not any service. Limited tea coffee dish washing liquids
- Ant (10/5): Great place, beach across road, good access. - I look after my 86yr old mother with Dementia, I get 10 days respite a year. Not enough, but I had such a good rest I was ready to get back to work. Thank you for an enjoyable stay.
- Kate (8/5): -
- Louise (10/5): -
- Suzannah (10/5): - It is a very nice apartment hotel, friendly staff, great location and roomy comfortable apartments, well equipped. Nice verandah overlooking the pool. Very good value. A contingent of loud, noisy tourists jumping in the pool and splashing water everwhere. There were some selfish groups who hogged the pool and left all their towels etc across all the loungers and seating when they weren't using them. Very disappointing behaviour - and sad to say they were mostly Australian, not overseas visitors. Not sure what the management can do to co grol such behaviour.
- casey (10/5): -
- IB (10/5): We love it - Everything, the heated pool. The location, the beds are super comfy, the beach is across the Rd a few steps .... amazing service from the staff, the lady with short hair is the best. We will be back We love everything
- Lynn (8/5): - Location is perfect Unfortunately some guests treated the resort like it was their private home.. took over the pool and area with ball throwing which wasn't exactly safe for the smaller children in the pool, drinking to excess and playing music through a speaker till 7pm..not very fair to everyone else!!!!
- Brooke (8/5): Great Family Getaway - Such a lovely and spacious place to stay. It's close to restaurants and an IGA and not far to walk to Moffat Beach either. The staff were super friendly and helpful. Our bed felt like it had seen better days and wasn't the most comfortable.
- Merle (10/5): -
- Graham (9/5): Loved it. - Ease of booking in and service at front desk The spa bath / shower access is very high and made it difficult to get in and out of shower. Maybe put a portable step in for the elderly to use.
- Julie (9/5): -
- Penny & Robert (10/5): - Great Location everything you need close by
- Emily (10/5): -
- George (7/5): -
- Natasha (8/5): - Close to a lot of things No air con in the bedrooms
- Alicia (8/5): -
- Aaron (8/5): Great getaway thoroughly enjoyed - Great location A lift would definitely help,
- Jessica (1/5): - No oilllows, no blankets, cockroaches, dirty cutlery.
- Lexie (9/5): Great relaxing stay, I'd re-book in the future - Large and comfortable room/apartment, very close walking distance to a few different beaches and dining spots. Grounds of complex are lovely too with pool located in the centre of the complex for easy access by all.
- Micaela (3/5): - The location The place was not clean. There was used toilet paper in the toilet in the main bedroom. Chocolate wrapper under the couch. The dishes in the cupboard (cups) had lip marks on them. Locks on the balcony door kept rattling open.
- Eva Murray (10/5): Great holiday place, very close to beach, some shops, cafe and restaurants, love to spend time here again - Spacious, cosy atmosphere with layout of apartment, had everything you needed Low car park restricting higher vehicles but has some undercover spaces outside the car park
- Carmine (10/5): We are from from the uk visiting our daughter who lives in toowoomba.. we had a fabulous couple of days and will definit - the staff were on point and location is superb…
- Troy (7/5): -
- Tracey (2/5): Very disappointing compared to last time - Pool
Location
Shower Beds
Smelly underlay
Smelly lounges
Pull out bed was charged extra $100 for sheets.the bed was locked with chain & padlock so not to be used even though U pay nearly $300 a night for the unit 😞😞😞😞
- Renee (10/5): -
Photos