Khortitsa Palace

Name: Khortitsa Palace
Address: 71-A Shevchenko Blvd, Zaporizhzhia, 69091, Zaporizhzhia, UA

Location: 71-A Shevchenko Blvd, Zaporizhzhia, 69091, Zaporizhzhia, UA

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Amenities - Indulge in the sauna and fitness center for relaxation and well-being. The hotel offers complimentary Wi-Fi, a gift shop, and a hair salon for your convenience.

Fine Dining Experience - Delight in international cuisine at River Lounge or opt for 24-hour room service. Unwind at the bar/lounge with a refreshing drink. Buffet breakfasts are served daily for a perfect start to your day.

Impressive Features - Enhance your stay with a 24-hour business center, complimentary newspapers, and dry cleaning services. Host events effortlessly with conference spaces and meeting rooms. Secure self-parking is available.

Embark on a luxurious experience at Khortitsa Palace and make lasting memories during your stay.

Important Information

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Policies

Check-in: 03:00 PM - 05:30 AM

Check-out: 12:00 PM

Instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Amenities & Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Designated smoking area
Picnic area
Steam room
Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
Television in common areas
Library
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Meeting rooms
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
24-hour business center
Self parking (surcharge)
Computer station
Wheelchair-accessible van parking

Rooms Available

Deluxe Twin Room

2 Twin Beds
312-sq-foot room with city views

Internet - Free WiFi
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Laptop-friendly workspace
- Bed sheets not available
Classic Double Room

1 King Bed
269 sq feet

Internet - Free WiFi
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Laptop-friendly workspace
- Bed sheets not available
Deluxe Double Room, Balcony

1 King Bed
280-sq-foot soundproofed room with a balcony/patio

Internet - Free WiFi
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Balcony or patio
- No cribs (infant beds)
- Laptop-friendly workspace
- Bed sheets not available
Deluxe Double Room

1 King Bed
312 sq feet

Internet - Free WiFi
Entertainment - 42-inch LCD TV with satellite channels
Food & Drink - Electric kettle, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Laptop-friendly workspace
- Bed sheets not available

Guest Reviews

Verified traveler (10/5): - The hotel was clean. The receptionists were happy to help and always there for us l.
Andriy (10/5): - Nice, comfortable hotel with helpful staff. Location and view is good.
Verified traveler (10/5): - Hotel was very well maintained and modern. Plenty of staff who spoke english. A supermarket was across the street and buses just outside the entrance. Food at the restaurant was also good. I was there for nine days and they only changed the sheets once. That is the only small thing that I could fault. Some guests may find it too far from the main streets of the city. It suited me as it was close to the friend I was visiting. However I could get to most of the busy parts of town for AUD$5 on Uber or taxi. I have stayed in a lot of hotels around the world and this certainly in the class of a five star hotel.
Verified traveler (10/5): - All staff were very helpful and nice, most can speak English. The breakfast was excellent as well.
Timothy (10/5): Great place to stay. - This is a very nice hotel with friendly staff and convenient location. Excellent breakfast.
Verified traveler (10/5): - better then expected Everything is wonderful ..........
Neale (10/5): Another wonderful stay. - Yet again I had another wonderful stay at this fantastic Hotel. As always everything was spotless. All the hotel staff were very polite and professional, always smiling. Nothing was ever too much trouble. I would never stay anywhere else and neither should you.
Neale (10/5): Easily the best hotel in Zaporozhye. - This is a fantastic hotel. All the staff are so polite, professional and are very helpful. The rooms are spotless and comfortable, the whole hotel is spotless and very comfortable. I`ve stayed at The Khortitsa Palace Hotel 3 times since March and will be back in June, I would not stay anywhere else in Zaporozhye. I would recommend this wonderful hotel to everybody. You will not be disappointed.
Neale (10/5): A class Hotel - I have just got back from my second stay at this class hotel. Everything about this hotel is pure class. From check-in to check-out my 4 night stay was wonderful. The hotel staff are so polite and professional, nothing was ever too much trouble. As always the hotel was spotless and my room was perfect. I shall return in May and would not dream of staying at another hotel. I recommend this hotel to everybody.
Neale (10/5): Fantastic Hotel - This is a class hotel. I have just got back and will be going back in 2 weeks. The hotel is so clean not a spot of dust and the rooms are excellent. These are also spotless. The staff are very helpful and polite nothing was a problem. I would recomend this hotel to everybody. I will be back early April. This hotel is fantastic value for money a class place.
Verified traveler (10/5): - Really lovely hotel, good staff, excellent service. Would definitely go there again
MARK (8/5): Comfortable one night stay - I stayed at the Khortitsa Palace on the final night of my 5 day trip in Ukraine a d after some of the other hotels I had stayed in it was literally like a Palace. Very comfy room and bathroom. I ate in the bar earlier in the evening and prices were very reasonable. Abdicate buffet breakfast more than adequate too.
MARK (8/5): Gem of a hotel - Lovely hotel by the River Dneipr. Room spotless and very spacious. Very warm as it was -3 outside. Plenty of choice at breakfast. Local area a little rough and very dark with poor quality street lighting so I didn’t go out at night.
Leo (8/5): - Ran out of water for about an hour. Staff was courteous and kind.
sunny (8/5): good hotel but abit expensive - Expensive hotel for the city, it is good but sadly it is too expensive. breakfast selection was limited the service was very good But again the price for the city is higher than locals can afford
Verified traveler (10/5): Very comfortable hotel - This hotel is very nice. The free breakfast is superior to any others and the beds and pillows were very comfortable!
Timothy (10/5): The place to stay in Zaporozhye. - I always enjoy staying at this hotel. The staff are friendly and efficient. Breakfast is superb. Rooms are very comfortable.
David (10/5): Nice hotel - Good hotel. Requires cab for dinning out.
Verified traveler (6/5): Very average, but still it is the best in town - The hotel is the best in town that has Zero attitude to customer service.
Verified traveler (10/5): One of my favourite hotels. - The staff is always eager to assist you in any manner.
Clinton (10/5): 1of the highest quality/value quiet hotels in UA - Super comfortable bed, great bathroom, modern design; very quiet and professional atmosphere of the hotel.
R (8/5): good hotel, friendly yet inexperienced stuff - Room was great, big, clean, very nice bed, bathroom, TV, great for the price. Everything worked, no noise. Stuff was very friendly and supportive. Breakfast menu - very good, restaurant area & lobby looked great, design is pleasing the eye. Hotel is pretty calm, most of guests look like businessmen. The hotel is pretty far (not a walking distance) from what you may call downtown, yet considering the super cheap taxi in Zaporizhia that is not a problem. Problems noticed: 1) little piece of trash behind the shelve in the room, the room was very clean otherwise, I guess it was just not noticed 2) little blue spot on the perfectly white bed sheet 2) service quality was not stable, sometimes stuff needed to be reminded of their duties
Verified traveler (10/5): Nice hotel.nice and kind stuff. - Comfortable room, nice view, very kind stuff. Close to the river and in good place in the city.
Eugene (10/5): Khortitsa Palace - Staff was very friendly and efficient. There is a buffet breakfast in the morning which is included in the price. The buffet breakfast was excellent. There was a lot of variety and the quality of the food was excellent. The hotel also has a gym and a sauna. It is a large, modern builiding. It was the only modern building that I saw in Zaporozhie.
Robert (8/5): The best hotel in Zaporozhye - The Khortitsa Palace in Zaporozhye, Ukraine used to be the Four Points Sheraton and most taxi drivers need to be told this as the change-over is fairly recent. The hotel itself is really pretty good, updated and modern by local standards in a city that is sort of crumbling. When flying in, most travelers will be shocked by the airport..it was modern in the 1950's I'm sire but its in a state of disrepair. Not all the hotel staff spoke English but the check in staff did. The view from the room was rood, the river below was scenic. Food at the hotel in the lobby bar and 2nd floor restaurant was good quality and very inexpensive compared to hotels in Kiev. A short 10 minute walk across a nearby bridge and you're at the waterfront with lots of local food choices. Warning: If you suffer allergies or are sensitive to pollution in the air, beware of Zaporozhye. The nearby factories are dirty and the air quality is not good.
huntur (10/5): - Nice hotel food excellent, no mini barb couldn't find any snacks other than room service but really nice hotel
Robert (10/5): Highly recommended - Very nice hotel, and a great value at current exchange rates between Hryvna and Euro. Very comfortable room, and great food in the restaurant for dinner. Breakfast bar is average but OK. Also a nice view overlooking the river. I highly recommend this hotel, especially for the business traveler
Matthew (10/5): - It's a great hotel in southeastern Ukraine! The room and the staff were excellent.
Verified traveler (10/5): Probably the nicest hotel in town. - Very Attentive staff...!! Did very good job...!!
Joseph (10/5): Great place to stay!! - Still the ONLY hotel I will stay in while visiting Zaporozhye. Like the location, great staff, very helpful. Breakfast is the only part that could use some improvement, but overall another great stay.
Katherine (4/5): Disappointing service - I was a bit disappointed. I booked this room for my brother, that just got married. I asked the hotel to treat him and his wife as you should the just married couple. And all I asked is to place them in the room with a good view. Instead, everything was ignored, they were placed in lower level with a view of the hallway. I don't even say of trying to be nice and congratulate the new born family. I won't recommend it. The service should be better for the price they are charging.
Robert D. (10/5): Great Stay - Came here to visit and the hotel was very nice, staff away friendly and courteous and attentive wanting to make your stay pleasant and comfortable. My luggage was delayed and the front desk provided items to make me feel at home.
Martin S. (8/5): Cold - This is a wonderful hotel, well worth the money paid. Breakfast which was included, was awesome. Omelett to order. Fresh juice and espresso. Fresh fruits. Staff service was outstanding. Only complaint was no heat in the hallways, lobby, and restaurant. Wore winter coats whenever outside our room. We presume they were conserving energy because we stayed Chrustmas day (7january). Floors 5 + were closed.
Verified traveler (10/5): Great staff - The staff here has been exceptional! Best experience I've had.
xmarine_2000 (10/5): Fantastic Service - Another review for this hotel as my stay has been extended. Staff is courteous, pleasant, helpful, efficient and friendly. Quite likely the best experience in hotel staff I have ever experienced.
xmarine_2000 (10/5): Hotel Excellence - I enjoyed my stay at this hotel very much. Comfortable beds, nice rooms, friendly and helpful staff, and good food. The location was nice as well, right across from a nice beach along the river, and not too far from city center - the walk to and from is pleasant. Over all one of my best hotel stays.
xmarine_2000 (10/5): Excellent Hotel - Over all a very excellent hotel in my opinion. Staff friendly, helpful and prompt. Food was good. Rooms are clean, neat, of comfortable to even large in size with comfortable beds. The location is nice as well, very short walk to a nice beach, and a relaxing longer walk to the city center.
Verified traveler (10/5): - Perfect hotel for business and vocation, stayed there 3 days everything was perfect, during summer time there is open terrace with a great view and delicious meals.
Tim Campbell (10/5): Best Hotel in Ukraine - My stay here was excellent! Far better than I had anticipated for Ukraine. I look for 4 things in a hotel. Good bed, good climate, good shower/bath, and good internet. The Four Points has them all plus the staff and the food were excellent. I will definitely go back.
Dan and Carol (10/5): best location in Zap!! - Hands down THE best place to stay in Zap! Please walk down to the river and ask for dinner on the pond and feed the swans and ducks. The hotel service is outstanding! Great breakfast too! Never have had a bad experience there. Been there three times!
Joe (10/5): Excellent Place to Stay - Spent two days at this hotel and found the room to be very clean, good ammenities and comfortable. The staff was very nice, especially at check-in, and always spoke to me in English... big help for me!! The food was very good, and the service equally as good. I would definitely stay here again!!
Jon S (10/5): A welcome gift! - My wife and I have stayed at the Sheraton before but this time we booked a week for my wife´s brother. He really enjoyed his stay and sang the praises of the room, breakfast and staff who were very helpful. No complaints were mentioned so I had to give five stars on his behalf :-)
richard (8/5): Great stay, especially for the price - I only stayed for one night, so I can't give the most in-depth review, but first impressions left me with a positive experience. The hotel staff was very nice and the room was spacious, and the price was very reasonable. The food in the restaurant was quite delicious and the complimentary breakfast gave you a large choice. They also had omelets, made-to-order, which always gets bonus points with me. I didn't get to enjoy the surrounding area, because I arrived after sunset and left around lunch the next day. I would still choose this hotel for my next stay, especially when in other cities that also have Sheratons.
Andy (10/5): Nice hotel - Nice, clean and good. Near Cossack island. There is not much else to say. I was not there for tourism.
Jerry (10/5): Excellent Hotel - My experience was very pleasurable. The staff are very helpful and kind; they are always willing to help. The rooms are adequately spacious and the bathrooms are modern and well equipped. The rooms are stocked with mini bar and iron which is very useful after travelling. The fourth floor lounge is absolutely beautiful with excellent view. The staff were very helpful.
Steve (10/5): Very nice Hotel and close to beach - Very nice hotel, much nicer than normal Ukraine/ Russian 5 star. Staff friendly and all spoke excellent English. Bed was comfortable and one of the best I have ever slept in. Terrace lounge/ cafe on 4th floor nice with view of beach and excellent food and cocktails. I would book again here every time I come to ZP city and cannot wait to see new one they are building in Odessa when open. I have stayed at other 5 star hotels in Kiev and Odessa and none compare in my opinion to Sheridan in ZP.
Tim (10/5): Friendly and helpful English speaking staff. - Fabulous oasis for a quick stopover in this city. Coffee machine in room was added bonus!
Nazar (10/5): Grate hotel for business or pleasure - Nice new hotel with free WiFi and nice bew to the river. Best place to stay in Zaporozhye for business or pleasure. Front desk services are outstanding.
Randy (10/5): Best Hotel in Town - This is a high qualuty hotel at a rasonable price. Without a doubt its the best in the city. The only negative found was the breakfast was not included in the room rate and was way overpriced.
Scott (10/5): Amazing Hotel!! - The best hotel I stayed at while I was in Ukraine, and I visited 3 different cities. The bed was comfortable, a few english speaking channels, great room service, friendly english speaking staff, booked my taxi for me. Was very helpful and the staff was amazing. I would recommend this hotel to anyone traveling in Ukraine that wants to have an amazing stay. Thanks again to all the staff!