Somatel Hotel
Location: Rue Akwa-Bali, Douala, 17546, Douala, CM
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Pamper yourself with onsite massages or relax at the outdoor pool. The hotel offers complimentary Wi-Fi, babysitting services, and on-site shopping for your enjoyment.
Culinary Delights
Indulge in local cuisine at La Voute restaurant with a bar/lounge or opt for 24-hour room service. Sip your favorite drink at the poolside bar and relish buffet breakfasts every day.
Convenience and Comfort
Enjoy 52 guestrooms with flat-screen TVs, private balconies, and free wired/wireless internet. Benefit from a conference center, multilingual staff, and complimentary airport shuttle for a stress-free stay.
Immerse yourself in luxury at Somatel Hotel, ideally located in the heart of Douala. Book now to experience ultimate comfort and convenience for your visit!
Important Information
- Couples wishing to share a room must provide proof of marriage.
- One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 12:00 AM - anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
Amenities & Facilities
- Meeting rooms
- Area shuttle (surcharge)
- Free WiFi
- Terrace
- Garden
- Designated smoking area
- Picnic area
- Elevator
- Free airport transportation
- ATM/banking
- Shopping on site
- Conference space
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Meeting rooms
- Wedding services
- Free wired internet
- Area shuttle (surcharge)
- Casino shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Conference center
- Snack bar/deli
- Free self parking
- Beach shuttle (surcharge)
- Secured parking
Rooms Available
-
Standard Double Room
1 Double Bed
344-sq-foot individually furnished room, balcony with city views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Safe and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Desk
- Private bathroom
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
-
Room (Annex)
1 Twin Bed
129-sq-foot individually furnished room, located in an annex building, balcony with courtyard views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Safe and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Desk
- Private bathroom
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
-
Junior Room
1 King Bed
474-sq-foot individually furnished room, balcony with pool views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Safe and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Desk
- Private bathroom
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Smoking and Non-Smoking
Guest Reviews
- RaoulPao (2/5): - My trip who's called i going to let you know when is the next trip
- James (2/5): Budget Hotel - Employees was not able to access to my online reservation.
- Duclos (10/5): Nice hotel with good food and security - The Staff are very friendly with customers The food are served on time
- Camille (6/5): - Was good in general Restaurant prices way over the top . Swimming pool area constantly noisy with kids Mattresses on beds need updating.... too old . Still recovering from pain due to sleeping on these hard mattresses
- Verified traveler (4/5): - Very old, with mold on the walls. The food at the hotel is really overpriced, and there isn't a place around to eat (within walking distance).
- Christie (2/5): Terrible! Dirty! Too expensive! - This hotel was terrible for the price. The room was not very clean and it was very small. There was hardly any place for me to put my bags. There was lots of mold/mildew in the bathroom on the walls. There was no proper air circulation in the room. I wasn't expecting anything of 5-star quality, but I was very disappointed. Won't recommend and won't stay here again.
- Adisa (2/5): No concept of professionalism or customer service - The staff was unbelievably rude. They were also indifferent and slow to resolve the plumbing problems in my room. Customer service is not even a concept at the hotel. I was also told that breakfast was included but was given a bill upon checkout. I told the receptionist NOT to use the chip reader on my ATM card because it won't accept it and it will deactivate my card. He ignored me and I emphatically told him a second time. He did it anyway. The card was not accepted and my bank, who advised me not to use the chip reader abroad, deactivated my card. I will never stay at this hotel again. It was a terrible experience. The WiFi was also weak
- Yannick (6/5): Not bad - Not bad hotel
- Brian (8/5): Friendly and helpfull staff. Overall expensive. - Hotel and room are clean. Bed, bathroom, and air-conditioning are ok. They lost my paid-and-confirmed booking but me and the staff stayed polite and it got resolved. Very nice of them to go to pharmacy for me when I cought a cold. They offered to call taxi but they called an expensive private driver, which I admit is a lot more safe than yellow cab. Buffet food was very good. Relatively a good price for an all-you-can-eat buffet. But when eating a simple meal would have been ok, it is expensive (you still pay buffet if you only take 1 plate).
- Brian (6/5): Clean, safe, and quiet. - Compared to my previous experience with them, this time it went well. The room and bathroom were clean and in working condition. It sure ain't like a western hotel but at least I felt safe. No problem with outside noises.
- AMR (6/5): One star hotel - The room wasn't dirty but had a smell of humidity the staff was ok I would say this is a one star hotel if you want something really clean look for something else however I'm not sure if this city has anything cleaner
- Carlos (6/5): Air-condition problems - It is well located, safe, but rooms are very small and I had air condition problems. They "fixed" but it was a fan...not willing to fix it again or change the room. Internet super slow!
- Verified traveler (6/5): - Convenient location in the centre of Douala, very pleasant staff
- Tammy Price (4/5): Not a good holiday destination - Myself and a colleague stayed at this hotel for 3 nights as we had to do business within the Cameroon. I had printed out the confirmation of our stay at the hotel and thank goodness I did. It took the unfriendly receptionist about half an hour to find our reservation. There was no deep soaking bath and no view of the garden as indicated on the hotel reservation. It is not that bad if you are visiting for business purposes but would definitely not go here on holiday!
- Verified traveler (2/5): Terrible et Catastrophic - Extremely small room underground, very humid with lots of mosquitoes!! strong choking musty smell. Only a small window. Impossible to sleep without mosquito net. Risk of malaria. Staff at reception impolite and have a suspicious attitude toward guests.
- Christopher Agbaje (6/5): My stay at Somatel Hotel douala - Even though I was on a short trip(2 nights),The hotel location was convenient, neat room, heated water, functioning wifi, helpful staff, good buffet breakfast.Free shuttle to and fro airport is a plus. I would recommend this hotel.
- Abbey (8/5): Doula trip - Very pleasant stay and the breakfast is cool.
- Chet (6/5): First and last time - I was promised a room with WiFi, a safe and a bath. The room actually delivered had none of these. And to get to the resto, you have to climb one stairs and then go down another, and the inverse when you leave. An incredible design! On the other hand, the breakfast buffet was better than average. Overall, though, next time in Douala, I'll go back to my favorite Swiss Hotel.
- jackson76wj (6/5): Reasonably prices hotel, perfect for short stay. - I only spent one night here, but the level of comfort is actually very commendable for this price range.
- Callie Tydeman (6/5): - The room was not as advertised and I had difficulty with communication as I do not speak French.
Photos
