Red Roof Inn Hartselle
Location: 1800 Dixie Lane SE, Hartselle, Alabama, 35640, Hartselle, US
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Amenities
Enjoy complimentary wireless internet, a TV in the common area, and a handy vending machine for snacks.
Featured Amenities
Indulge in a 24-hour front desk service, coffee/tea offerings, and free self-parking available on-site.
Comfortable Guestrooms
Relax in one of our 40 guestrooms with flat-screen TVs, free Wi-Fi, and well-equipped bathrooms with complimentary toiletries.
Stay in the heart of Hartselle, minutes away from attractions like Sparkman Park and Quail Creek Golf Course. Book your stay at Red Roof Inn Hartselle for a memorable experience.
Important Information
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 10:30 AM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Designated smoking area
- Television in common areas
- Wheelchair accessible parking
- Free self parking
- Wheelchair-accessible van parking
- Upper floors accessible by stairs only
Rooms Available
-
Deluxe Room, 1 Queen Bed, Accessible, Non Smoking
1 Queen Bed
280 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Heating
- Alarm clock
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Partially open bathroom
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
- Outdoor spaces not available
-
Standard Room, 1 Queen Bed, Non Smoking
1 Queen Bed
280 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Heating
- Alarm clock
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Partially open bathroom
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
- Outdoor spaces not available
-
Superior Room, Non-Smoking (1 King Bed and 1 Queen Bed)
1 King Bed and 1 Queen Bed
280 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Heating
- Alarm clock
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Partially open bathroom
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
- Outdoor spaces not available
-
Standard Room, 1 King Bed, Non Smoking
1 King Bed
280 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Heating
- Alarm clock
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Partially open bathroom
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
- Outdoor spaces not available
-
Standard Room, 2 Queen Beds, Non Smoking
2 Queen Beds
280 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Heating
- Alarm clock
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Partially open bathroom
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
- Outdoor spaces not available
-
Superior Room, 1 King Bed, Non Smoking, Jetted Tub
1 King Bed
280 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, jetted bathtub
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Heating
- Alarm clock
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- High-speed internet access
- Free WiFi
- Partially open bathroom
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
- Outdoor spaces not available
-
Superior Room, 1 King Bed, Non Smoking
1 King Bed
280 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Heating
- Alarm clock
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Free WiFi
- Partially open bathroom
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
- Outdoor spaces not available
Guest Reviews
- Happiness35957156362 (2/5): Affordablity equals nasty??? - Stay Away!!! Filthy, nasty. The fixtures are badly rusted! The floor was so dirty it crunched. The toilet bolts are even rusted and it was leaking onto the floor. Even the sheets were stained with mildew stains, but they did smell like bleach, so I guess they were clean. The sheets were too small and would not stay on the bed. They did mop the floor when we asked, kind of, but our feet still became black, crunchies were gone though. The staff were kind. We were trapped because there BC were no other available motels with rooms to rent. Much was preventable if they would just keep the AC running during the hot season, but typical of the owners, they won't spend the money to keep AC running cool enough when not occupied. All the humidity has rusted and mildewed the entire room. Can't say much about how dirty it was though. I wish I had taken photos to show how incredibly horrible it was.
- Renata (10/5): - Very disappointed with breakfast. It was supposed to be hot breakfast,the only hot things were waffles (horrible batter).One kind of bread(only white),cheap,small muffins,2 kinds of cereal.Butter in a huge container and jelly. No water for tea;milk and juice were available.
- Philip (10/5): - Easy parking in a quiet location away from the main road but easily accessible. Friendly staff and clean room but somewhat limited breakfast options.
- Ray (8/5): - Parking was safe good location
- Linda (6/5): - They offer breakfast but they were out of everything. Terrible
- Pamela (2/5): - Bugs crawling everywhere
- Melinda (10/5): - Perfect for a last-minute stay right off the highway
- GEORGE (10/5): - I stay at about 10 hotels ayear. This is one of the best hotels I have stayed at over the last 5years walkin shower was great with a hand held shower wand and a seat with a back. perfect for my disable wife. Will stay here again in the coming months.The staff was excellent plenty of breakfast options, and the room was clean with a nice fresh scent
- Mariea (10/5): - Was nice and clean service was excellent
- Sergey (8/5): - It was clean, well maintained room. Friendly staff.
- KEITH A (8/5): - Parking was well-lit. Convenient to I65. Room was adequately appointed and location was quiet
- Darren (6/5): - Hot tub wouldn’t drain. Room AC hadn’t been running in awhile so it took some time to cool down
- Tyrell (8/5): - ok
- Alexander (10/5): -
- samanthasB5842VK (10/5): Awesome - The lady at the front justina was so friendly and helpful the room was amazing the pillows were soft the bathrooms were so clean I enjoyed the overall experience I had at the this hotel
- Melissa (8/5): - Everyone was very friendly and the room was clean and cool. There was a stale smell but it was not unbearable.
- Connie (10/5): - It was very clean and looks like it had been taken care of. I stayed in three different places in my five days in Alabama and these two were by far the favorite I will be staying there again..
- Rachel (10/5): - Thank you for the wonderful stay.
- Blake (8/5): - It’s a good place to sleep and has nice people working at it. The television didn’t work, but had hdmi ports so if you want to watch tv I’d suggest bring your own stick to plug into the tv. The tv wasn’t an issue for me but it was a small issue for my wife. The only complaint I have is that the shower was hard to get warm, by day 2 we figured it out. Slept wonderful at the inn though.
- Pat (4/5): - Poor communication and outside door didnt latch unless pulled shut.
- Judith (10/5): - Staff helpful & referred us to great restaurant for dinner. Reasonable rate & accommodations good
- Tammy (10/5): - Very affordable, clean and efficient. I had an unexpected overnight stay and found exactly what I was looking for in the hotel. Thank you
- Joe (8/5): - Staff was nice, room was clean with nice bed. No ice machine on second floor
- Laura (8/5): - Its aplace..
- Christine (2/5): - The room we booked “was sold out” when we arrived even though we booked it before the time she said it sold out. There was no shampoo/conditioner or body wash in the bathroom. There was cigarette burns all on both sets of blankets.
- Jacob (10/5): - Great place to stay! The room rates are a bargain for what you get... I have stayed at hotels that are double the price and are nowhere near as good as this Hotel!
- Dominic (2/5): - I found a used needle under my mattress and every time I pulled in the parking lot there was some random individual obviously on drugs!
- Verified traveler (2/5): - The women at the front desk was nice, but seemed like she was under the influence of something. The hotel is two stories but there is no elevator. The stairwell was really creepy. The lady gave me my room keys and when I opened the room door, there was a couple laying in bed. I went back to the front desk and the lady was very apologetic. When I went into the new room, it was fairly clean. The bathroom counter was badly stained and I saw dead roach.
- Daniel (6/5): 👎 - Not my best experience i rate it 5 out of 10. Wont be staying there next time.
- Astanael (4/5): - I was roach in the door way from the room
- Dennis (8/5): - I love that every single time I choose red roof in hartselle, my room is clean. Not only is it clean but the sheets and pillow cases are clean and have a clean smell and feel with no stains or holes. Bathrooms and showers remain clean. And unlike a lot of other places, you can actually walk on the hardwood floors with no socks and have no residue or crumbs or dirt on your feet. They mop the floors well and sweep. Tables are clean and polished. Microwaves are always clean. No stains. No anything. It's an affordable price and most definitely worth every cent with the nice upkeep of the rooms at the hotel.
- Steve (8/5): - Hotel had the basics, which was not bad for the price. Location was great for us as we were visiting family in town.
- Ethan (2/5): Bad - Loud banging around people hollering sliding stuff across the floor at 1:00A.M.
- Karla Bennett (8/5): - Met our needs
- Aria (10/5): - It was easy to check in very quick and quiet threw out the night too.
- Jerry (6/5): - Had trouble with the door not locking properly (106).
- Mark (8/5): - AC sounded like a ice maker not sure why. And no breakfast just coffee only.
- Kimberly (2/5): - The person at the check in was very rude. The room was clean but an hour after arriving there was bed bugs all over the bed. I showed the manager and was given another room, but it was the same. I checked out and he refused to give me any money back. Don't stay there!
- Verified traveler (6/5): Quiet stay - The room was quiet.
- Sally (8/5): - Like the location. Didn't like the fact that the liquid soaps in the room were empty.
- Catina (2/5): Terrible place - IT was terrible we had to let the water run for 20 min before it got hot the tv wasn’t working myself and the front desk cleark in night shift finally got the tv to work and finally got hot water she spoke with the manager and they wouldn’t let her swap out room I was told by the night shift cleaner that the manager on first shift would give us a discount when we checked out spoke to the manager at check out and she refused to give us a discount because we got the tv to work and finally got hot water after 20 min of running I would t recommend this place to anyone
- Daniel (10/5): - Property was as described
- Audy (4/5): - The owner/manager was beyond rude. couldn’t even check in for Hours after the time the itinerary stated
- Marshall (4/5): - Property needs a deep clean and some updated beds and linens.
- Donna (8/5): Stopover to Florida - The hotel was clean. We wanted on the first floor so we switched to a queen. The rooms are small. Not a fan of the 100$ incidental fee which isn't reimbursed until after you check out and they make sure you have not damaged anything. Have to wait a few days for that credit to appear. The clerk at the front desk was very accommodating and helpful. She helped with our tv and provided helpful dinner options. It is right off the highway so very
- Robert W. (6/5): - The front desk folks were OK, but the first day, my room did not get serviced at all. There was some coffee in the lobby but NEVER very early or late.
- P4271XZmarys (2/5): Will not stay at another red roof again! - Got there front desk woman was really nice rented 2 rooms we gave a key to our son and then we went to our room my son comes back and gets me and told me his room hasn’t been cleaned. I went and looked nothing was done to the room . I went down stairs told them they got us another room it was fine. The rooms were so hot when we went in and the a/c barely blew. We drove around for 2 hours to let them cool down. We went back I. The rooms and I went to take a shower hair was all over it so I had get the stuff and clean it myself. We drove to er 12 hours to hartselle al. I look up there is mold growing on the ceiling. . Very dissatisfied and I won’t stay at another red roof again. They offered no discount for walking in to a messy room and then we took a down grade and didn’t offer a cheaper rate.
- Phillip (2/5): Disappointed - I checked in to my room around 2:30pm on a Saturday afternoon and only stayed long enough to drop my bag before leaving to make it to my granddaughters softball game. I didn't make it back to the room until 10pm. The room was tidy and appeared clean. After getting ready for bed and laying down I started itching so bad across my whole body I couldn't sleep. I got up and pulled the comforter down and noticed stains on the sheets which had very obviously not been changed. I took a shower, grabbed my bag and left at 12:40am. I dropped my key card in a drop box at the front desk since no one seemed to be working. I spent less than 3 hours in the room before giving up on sleep and driving home. I called the hotel the following Monday about the stains on the sheets and my experience during my "stay". I also sent them the pictures of the stains but they pretty much called me a liar. They told me they couldn't verify it was their bed and if I wanted a refund I would have to get it from hotels.com since I booked the room there. That seems very odd to me since I didn't pay hotels.com, I paid Red Roof Inn when I check in. How can hotels.com refund something the didn't charge?? I doubt I could ever stay here again which is very unfortunate since it's the most convenient place to stay when I go watch my granddaughters play softball.
- Dan (2/5): - Property refused to honor the room that i purchased through expedia! Will never book there again and I recommend you stay away.
- Emiko (8/5): Good for the money - Check in/out super easy, beds were comfy. Only concerns were: bathroom seemed very clean, but a wet used wash cloth was left in the shower AND you had to work to get the door to latch shut to our room.
- Ronnie (10/5): Great site off the beaten path - Had a late check in at my request. Zero issues and the staff was courteous with my requests.
- Mark (8/5): - Good value for a comfortable stay
- ROBERTA (2/5): - Waited 15 minutes in the lobby for front desk personel to make an appearance in response to my repeated bell ringing at the front desk. House phone didn't work, clock radio didn't work. Room was somewhat rundown in spite of apparent renevation. Only plus was a great area for dog walking. Overall, very disappointing.
- Ranae (8/5): - The staff was nice. The place was clean, comfortable bed however the TV remote & coffee maker in the room didn’t work. I would hope that all equipment would be tested from time to time to be sure they work when guests arrive.
- Tony (8/5): - Needed a place to sleep for one night. This place was fine.
- Verified traveler (2/5): Won't go there again - The 1st room hadn't been cleaned. The second room was clean but no bar soap. The lady at the reception desk had to help get our TV to work. We had to slam the door to have it shut, otherwise it stayed open. The phone in the room did not work. This hotel reuses the door key sleeves. Our sleeve had a lot of witeout over previous room numbers. The big plus for this hotel was the receptionist who signed us in and helped us with the TV. She had put us down for a wake-up call and we were going to cancel it only to find out the phone didn't have a dial tone anyway.
- Suzan (6/5): - They have no elevator, seems like the property owners are just trying to do everything as cheap as possible, TV did not work in first room and blow dryers were not working in both rooms.
- James (6/5): - Really need to upgrade the beds not comfortable at all. Other then that the staff was excellent, The rooms were very clean, The showers were awesome very good hot water, Price was decent per night,
- Mark (6/5): Not a bad place to stay but not worth the price - Room was clean but smelled like a former smoking room very small and the night stand was very small. Not worth the price.
- Karen (10/5): - Hard to find !
- Chad (2/5): - This Red Roof Inn is really used for workers in the area an that is fine but you can tell they do not out in at of effort keeping it really clean & fresh. The rooms are not roomy & had a smell that was not pleasant, the beds were not really fresh nothing about the Inn was really fresh. I also had family staying in other rooms and one had blood on the sheets & one room had a bathroom faucet leaking water in the floor and had to keep towels under it. when they informed the owner he said he would have to replace it the next time he was at Lowes. I would NOT recommend this location
- Wayne (8/5): - Room was clean and bed was comfortable. Doors were noisy when they were opened and shut
- Heather (2/5): - Awful experience.
- Nesha (8/5): - Convenient
- Babie (6/5): - Friendly and professional
- Nesha (6/5): - Noise
- Joseph (10/5): - The only issue we had was with a key not working to open one of the rooms, but the staff verified the problem and then put one of us in another room as we requested, so all was well, and the problem took very little time to resolve.
- Nesha (6/5): - None
- Jose (6/5): - We have stayed at the Hartselle Red Roof Inn over the last 15 years. The facility is a shadow of its former self. The southern hospitality is lacking. The shower floor was pitched and drained poorly. There was still debris in the drain. The room had the odor of humidity and mold.
- W Philip (8/5): - One of the rooms we were put in smelled like a pet problem. We were quickly switched. The second room was an accessible room and the shoer leaked all over the floor.
- Holly (10/5): - Right off the interstate clean and quiet. Just glad my husband checked the room the window was wide open on the first floor with woods right being the facility.
- Danielle (2/5): - First day was fine. It was the most affordable place I could find. Close to where I needed to be. But the next morning the door lock stopped working on the second room I had. After finally getting the owners husband to look at it and unlock the door we were advised to threw2
- Brenda (8/5): - It was a nice place to stay. Our room was clean. The only complaint i had was we had some very noisy neighbors.
- Marisa (10/5): - Very clean and comfortable, everyone is always very helpful and friendly.
- Valerie (4/5): Do not recommend - Would not recommend. Hotel is very run down and in need of repairs. Not at all what I expected from a Red Roof Inn.
- Susannah (6/5): - Crazy guy in adjoining room was screaming obscenities and sounded like he was tearing up his room…no one did anything?? NOW it sounds like water is running inside our wall?? TV is broken so we cant even drown out all the noise. The attendant is on of the nicest, friendliest people and a wonderful representative of RRI and we LOVE that our dog can stay free!! Room is comfy and pretty clean….overall we just want a safe, quiet night!!
- Dana (4/5): - The front desk clerk was exceptionally friendly. The hotel had an odor to it. My room had four wasps in it. I ended up opening a window to get them to fly out. (Slightly terrifying). Normally I would’ve just requested another room but this was just for one night so I endured it. No plans to stay here again.
- LISA (2/5): - The clerk seemed to be on some mood altering substance. Check in was a very long process. The room reeked of urine! We left immediately rather than deal with the clerk again. I would not recommend this place.. ever!
- V9428DQchristinam (10/5): Superlative no-frills hotel! - This hotel absolutely exceeded my expectations. The building is a little older, but it is obviously maintained with a lot of care. The staff was super friendly and check-in was very easy. The bed was super comfortable, with very soft sheets. The whole room was astonishingly clean - I could have eaten off the floors. All the amenities and appliances were in good working condition; the sink and tub drained quickly; the shower heated up quickly, stayed hot, and in my opinion had pretty good water pressure. The only thing I didn't love is that there is a 1.5-inch gap under the doors between connected suites; my travel companion and I plugged it with a towel to minimize noise traveling between our room and our neighbor's. The premises were quiet and felt very safe. This hotel is also conveniently located to explore the best of beautiful small town Hartselle. Overall, my stay was wonderful; I could not have had a better experience anywhere else. And that's at a budget price, too! I don't know if all Red Roof Inns are this well-kept, but I was thoroughly impressed with this one.
- Christina (10/5): Superlative small-town hotel - This hotel absolutely exceeded my expectations. The building is a little older, but it is obviously maintained with a lot of care. The staff was super friendly and check-in was very easy. The bed was super comfortable, with very soft sheets. The whole room was astonishingly clean - I could have eaten off the floors.Overall, my stay was wonderful; I could not have had a better experience anywhere else. And that's at a budget price, too! I don't know if all Red Roof Inns are this well-kept, but I was thoroughly impressed with this one.
- Elmer (8/5): - Quite
- Steve (2/5): - Took 20 minutes to find a staff member. Rooms they sent us to were disgusting. Then staff member argued with us that the rooms were clean. Not even sheets on the bed and trash in trash cans, dead bugs on floor. Other room we booked had a big live bug sitting right in the middle of the bed. Yeah, not clean. First time in my life I left a hotel where I had reservations and went somewhere else.
- Christy (10/5): - My son and I needed a quick place to stay after our power went out from the storms. Check in was a breeze. Room was clean and. Will def use again in the future if needed. Christy M
- Lisa (6/5): OK - Hotel a little rough, check in was great, room rough as well, door was difficult to lock & then hard to unlock which could be a big deal if you had to get out quickly. We wanted to tell them when we checked out but no one was there. Probably wouldn't stay there again.
- Ann (8/5): - Staff was friendly room was ok. Sheets were dirty/burn holes. Toilet didn’t flush using the handle
- Chris (6/5): You get what you pay for. - Two things: We wish we'd have brought our own pillows and the water pressure left MUCH to be desired.
- Edgar (10/5): - Food
- Irina (8/5): - Nice, clean, quiet. Recommended
- Savannah (4/5): Wheelchair user made to climb stairs - Firstly I'm in a wheelchair 80% of the time. I booked with accessable room. I roll into the hotel to be put on the 2nd floor no elevator. They didn't call to tell us before we got there my only other option was to pay double to upgrade to an empty room but was almost 10& we stayed one night that king room wasn't going to be booked. Usually I get a call letting me know or they make it right nope this lady gave up the upstairs room which made for the rest of the trip(10 days total) me stuck in my chair because I've still yet to calm the fire in my lungs from the up&down stairs. There was dryer sheets in the ac to cover a foul smell. This place is no disability friendly in the least so if you're not healthy don't stay here!!!!
- Mary (8/5): - The bathroom wasn’t cleaned properly there was water all over the floor and my husband had to mop it up the sink was leaking and there was burn holes in the top bedding coffee and juice needs out earlier for the people who leaves real early.
- George (8/5): - Keys didn’t work in the first room had to move us to a different room those keys worked out fine and the orange juice machine never did work
- Robert (10/5): - Quiet
- Jerry (6/5): - Very expensive for this level of lodging.
- Robert (6/5): - Tv setup was sad
- Derik (8/5): - Well their wasn't a bfast included as listed on the site, I'd rather know that wasn't available before hand. But convenient area area and rooms where clean, quite.
- Dominique (4/5): - Beds felts dirty, comforter had something on it. LOUD if your room is by the stair door that slams every time someone goes down or up. no escalator. Smells like smoke. Spotlight right into window. Towels cheap. Remote didn’t work for tv. 2/10
- Nicole (2/5): - Might need to change the name to “Red Light” in as I got an earful of the couple next door… two inch gap under the door joining the rooms. Dirty. Sketchy area.
- Rhonda (10/5): What you want - In late, out early. Room was clean and finishes looked new.
- Sarah (6/5): - The staff was very friendly and helpful. The room I was in , the shower leaked and water was all over the bathroom floor.
- Bobbie (2/5): - This was the worst I've had since using this app
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